Below average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Sumter East Health & Rehabilitation Center during CMS and state inspections, most recent first.
Improper food storage and date marking were observed in two kitchens. Surveyors found food stored on the floor, opened and undated refrigerated items, food past its use-by or best-by date, and frozen items left open to air and not protected from contamination. The DDs confirmed the findings and stated food should be covered, labeled, dated, stored off the floor, and discarded when expired.
Incomplete Water Management Building Assessment: The facility failed to complete a building assessment to identify where Legionella and other opportunistic waterborne pathogens could grow and spread. The MD provided a drawing showing water entry points and shut-off valves, but it did not show water flow or areas of potential stagnation, and the original blueprints were not updated to reflect current water flow. The Administrator confirmed there was no building assessment showing areas where waterborne pathogens could grow.
Unassessed Self-Administration of Bedside Seizure Medication: A resident with altered mental status and moderate cognitive impairment had Depakote capsules left unattended on her bedside table even though there was no documented assessment or order allowing self-administration. The resident later said she had forgotten about the medication, and an LPN confirmed the pills were seizure medication that had been left in the room unattended.
A resident was ordered quetiapine for schizophrenia without documented evidence of that diagnosis. The chart showed dementia-related diagnoses and a PASARR with no mental illness, while the care plan addressed antipsychotic use for psychosis/behavior management. A consultant pharmacist noted the resident had been on quetiapine without a GDR and recommended a dose reduction, but the order summary did not show it was initiated. The DON confirmed the schizophrenia diagnosis was not proper, and the RPHC said she did not question the order because it was signed for schizophrenia.
A resident with a BKA and impaired gait/mobility had a documented fall when staff found him on the floor beside his bed, but the admission MDS did not record the fall. The DON and MDSC confirmed the MDS was inaccurate and should have reflected the event.
A resident with major depressive disorder had a care plan that listed an antipsychotic as related to insomnia, while the physician order and order note showed Risperdal 1 mg at bedtime for depression. The MDS also showed severe cognitive impairment and antipsychotic use during the lookback period. The MDSC confirmed the care plan should match the physician order and be specific to the diagnosis.
Care Plan Not Updated to Reflect DNR Status: A resident with severe cognitive impairment had DNR status documented in the EMR, POLST, and physician orders, but the care plan still stated the resident chose CPR and included an intervention to provide CPR. Interviews with an LPN, MDSC, SSD, and DON confirmed the care plan should have been updated to reflect the DNR code status.
Failure to implement ordered heel offloading occurred for a resident with stroke, DM, HF, and severe cognitive impairment who was assessed at risk for pressure ulcers. The physician order and care plan called for an offloading boot each shift or pillows to float the heels, but repeated observations found the resident in bed with bare feet directly on the mattress and no boots or pillows in place. Although the MAR was signed as completed, staff interviews confirmed the interventions were not consistently being done.
Failure to honor a resident’s vegetarian food preferences resulted in meals being served without meat alternatives or requested fruit. The resident, who had DM, CKD, and other chronic conditions, stated he had informed staff he was vegetarian and was not always given a protein substitute for meat, eggs, or sausage. During meal observations, the resident received menu items without the planned alternatives, and an LPN, the DD, and the RD confirmed the omissions and that the resident’s preferences should have been honored.
A resident in an LTC facility was subjected to physical abuse by a CNA, who slapped the resident's stumps and restrained him during care. The resident, who had bilateral below-knee amputations and was cognitively intact, reported feeling distressed and feared for his safety. The incident was investigated, and the facility's policy on abuse was found to have been violated.
A resident with multiple medical conditions, including bilateral amputations, was physically restrained by a CNA during incontinence care. The CNA held the resident's hands against their chest, causing distress and fear of harm. The resident was cognitively intact and reported feeling abused by the CNA's actions, which were not in line with the facility's restraint-free policy.
A resident with dementia and cognitive impairments eloped from an LTC facility due to inadequate supervision and failure to update risk assessments. The resident was found outside, wet from rain, after a door alarm went unanswered. Staff interviews revealed the resident was not considered an elopement risk, and an updated assessment was not conducted until after the incident.
The facility failed to maintain three clothes dryers in the East Building, resulting in excessive lint accumulation on top of the lint baskets and around the wiring. Despite scheduled maintenance, the lint was not adequately removed, as confirmed by a laundry worker and the Maintenance Director. The facility's policy requires regular cleaning of lint screens and surrounding areas, which was not followed, leading to this deficiency.
The facility failed to prevent significant weight loss in three residents due to inadequate nutritional interventions. One resident experienced a weight decline from 145 to 115 pounds, with interventions not ordered or implemented. Another resident lost weight from 154.2 to 120 pounds, with concerns about scale accuracy and lack of follow-up. A third resident, lactose intolerant, had to buy his own supplements, with dietary needs unmet, leading to weight loss.
The facility failed to provide the correct Medicare coverage notices to two residents admitted for rehabilitation services. Both residents did not receive the required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN), Form CMS-10055, after the last covered day of Part A Medicare services, despite having benefit days remaining. Instead, they received other forms not appropriate for their situation. The Social Services Assistant was unaware of the use of incorrect forms.
A resident with chronic respiratory issues was receiving oxygen therapy without documented physician orders, as required by facility policy. Despite the care plan indicating the need for oxygen, staff were unable to produce the necessary orders, highlighting a lapse in ensuring care consistent with professional standards.
The facility failed to label and store drugs and biologicals according to professional standards, with expired items found in multiple medication storage areas. Observations revealed expired items in medication storage rooms, carts, and incomplete refrigerator logs. Interviews with LPNs and the DON indicated a lack of consistent oversight and responsibility for checking and discarding expired medications.
The facility failed to properly clean a glucometer machine. The policy requires cleaning and disinfecting the glucometer as per the manufacturer's instructions, using bleach wipes. However, an LPN was observed using an alcohol wipe instead. The DON confirmed that bleach wipes should be used, indicating a deviation from the infection control practices.
Improper Food Storage and Date Marking in Two Kitchens
Penalty
Summary
Food storage practices were not followed in two facility kitchens. During observation of the [NAME] kitchen, a crate containing 24 four-ounce containers of thickened cranberry juice was stored directly on the floor in dry storage. The walk-in refrigerator contained an opened and undated package of American cheese slices, two opened and undated packages of Swiss cheese, an opened and undated one-gallon container of mayonnaise, and two large opened and cut fully cooked hams labeled with an opened date of 02/17/26 but without a use-by or discard date. The same refrigerator also contained four five-pound containers of cottage cheese with expired manufacturer's use-by dates of 03/07/26. The walk-in freezer contained three large plastic bags of dumplings and one large box of garlic bread stored open to air and not protected from possible contamination. In the East kitchen, the walk-in refrigerator contained one opened and undated package of shredded Swiss cheese, three large plastic packages of cut lettuce with slight browning and expired manufacturer's best-by dates of 03/03/26, one five-pound container of cottage cheese with an expired manufacturer's use-by date of 03/07/26, and one box of egg patties stored open to air and not protected from possible contamination. DD1 and DD2 were shown the observed food storage concerns and confirmed them during interviews. DD1 stated food placed into storage should be completely covered, dated, labeled, and stored off the floor, and that food with expired use-by or expiration dates should be discarded. DD1 also stated the fully cooked hams opened on 02/17/26 should have been discarded seven days after the open date. DD2 stated staff should check stored food and discard any food found with an expired expiration date, and that food should be dated when opened and completely closed when stored.
Incomplete Water Management Building Assessment
Penalty
Summary
The facility failed to complete an assessment of the building to determine where Legionella and other opportunistic waterborne pathogens could grow and spread. Review of the Infection Prevention and Control Program under number 17, Water Management, showed that a water management program had been established as part of the overall infection prevention and control program, control measures and testing protocols were in place to address potential hazards associated with the facility's water systems, and the Maintenance Director served as the leader of the water management program. During interview, the Maintenance Director provided a drawing showing where water entered both buildings and where the shut-off valves were located, but the drawing did not show water flow throughout the facility or areas of potential stagnation. The Maintenance Director confirmed he had not completed a building assessment and was unaware one was needed for the water management program. He later provided blueprints of the two buildings, and review showed they were original and had not been updated to show the current water flow in the buildings. The Administrator confirmed the drawings only showed shut-off locations for the water supply and that there was not a building assessment completed to show areas where waterborne pathogens could grow.
Unassessed Self-Administration of Bedside Seizure Medication
Penalty
Summary
The facility failed to ensure that one of 20 supplemental residents, R177, was assessed for self-administration of medications. R177 had a diagnosis of altered mental status and a BIMS score of 8 out of 15, indicating moderate cognitive impairment. The facility’s policy stated that residents may only self-administer medications after the interdisciplinary team determines which medications may be safely self-administered and that the assessment is documented in the medical record. During an observation, R177 was found with a small souffle cup containing two large blue and white capsules on her bedside table while she was not in the room. When she returned, she stated she had forgotten about the medications and was supposed to take them earlier. An LPN confirmed the capsules were Depakote and stated they had been given around 9:30 AM, but the medication had been left unattended in the resident’s room. The LPN also stated R177 was unable to self-administer medications. Review of the EMR showed an order for Depakote 125 mg twice daily for seizures, with the morning dose due at 9:00 AM, and no assessment documenting the resident’s ability to self-administer medications or the safety of keeping medications at her bedside.
Unnecessary Antipsychotic Use Without Documented Diagnosis
Penalty
Summary
The facility failed to ensure that one of five residents reviewed for unnecessary medications had an adequate indication for the use of an antipsychotic medication. Resident 18 was ordered quetiapine (Seroquel) 100 mg twice daily for schizophrenia, but the record did not contain documented evidence of that diagnosis. The resident’s admission record listed diagnoses including senile degeneration of brain, dementia with behavioral disturbance, and psychosis not due to substance or known physiological condition, and the PASARR dated 06/25/25 showed no documented evidence of a mental illness. The resident’s care plan, dated 07/16/25, did not address schizophrenia and instead documented antipsychotic use related to psychosis/behavior management. A consultant pharmacist noted on 12/07/25 that the resident had been taking quetiapine 100 mg twice daily since 07/09/25 without a GDR and recommended a dose reduction, which the physician agreed to, but the order summary showed no evidence that the GDR was initiated. Progress notes from 02/08/26 through 03/07/26 contained no documentation of behaviors, while the MAR from 03/01/26 through 03/09/26 indicated behaviors. During interview, the DON confirmed the resident did not have a proper schizophrenia diagnosis and that a GDR should have been started, and the RPHC stated she did not question the Seroquel order because it was signed for schizophrenia.
Inaccurate MDS Did Not Reflect Resident Fall
Penalty
Summary
The facility failed to ensure the MDS assessment accurately reflected a resident fall for R150. R150 was admitted with diagnoses including acquired absence of the right leg below knee, lack of coordination, and abnormalities of gait and mobility. A progress note documented that staff were alerted the resident was on the floor and found him lying on his left side parallel to his bed with his head resting against the nightstand beside the bed. However, the admission MDS with an ARD of 01/19/26 did not indicate that the resident had fallen in the facility. The DON and MDSC later confirmed that R150 had a fall on 01/17/26 and that the MDS was inaccurate and should have reflected the fall.
Care Plan Did Not Match Antipsychotic Medication Indication
Penalty
Summary
The facility failed to ensure the comprehensive care plan for one resident was developed to accurately reflect the indication for use of an antipsychotic medication. Resident 18 was admitted with diagnoses that included major depressive disorder. The resident's care plan, dated 05/01/25, stated that the resident received an antipsychotic medication related to insomnia. Review of the physician's order summary showed an order dated 12/09/25 for Risperdal 1 mg by mouth at bedtime for depression, and the corresponding order note also documented Risperdal 1 mg at bedtime for depression. The quarterly MDS with an ARD of 01/15/26 indicated the resident had a SAMS score of 3, showing severe cognitive impairment, and that the resident received antipsychotic medications during the lookback period. During interview, the MDS Coordinator confirmed the resident was ordered Risperdal for depression and that the care plan should match the physician's order and be specific to the diagnosis.
Care Plan Not Updated to Reflect DNR Status
Penalty
Summary
The facility failed to revise R6’s care plan to reflect her end-of-life wishes. R6 was admitted with diagnoses including stroke, diabetes, heart failure, and encephalopathy, and her quarterly MDS showed a BIMS score of 3 out of 15, indicating severe cognitive impairment. Her EMR home page listed her code status as DNR, her National POLST form showed her representative with legal decision-making authority elected DNR status, and there was a physician order for DNR. Despite this information, R6’s care plan, initiated and revised in the EMR, stated, “I choose to have CPR,” with the goal that all wishes and advanced directives would be honored and the approach of “Please provide CPR.” Interviews with the LPN, MDSC, SSD, and DON confirmed that R6’s code status was DNR and that the care plan should have been updated to reflect the DNR status after the code status change. The MDSC and SSD stated the care plan should have been updated when the DNR paperwork and order were completed, and the DON stated the care plan should have been updated to DNR.
Failure to Implement Ordered Heel Offloading
Penalty
Summary
Failure to implement ordered pressure ulcer prevention interventions occurred for one resident who was admitted with diagnoses including stroke, diabetes, heart failure, and encephalopathy. The resident’s quarterly MDS showed a BIMS score of 3 out of 15, indicating severe cognitive impairment, and identified the resident as at risk for pressure ulcers with no current pressure ulcers. The physician ordered an offloading boot each shift as tolerated, with bilateral legs to be floated on pillows if better tolerated, and the care plan included the same interventions for pressure ulcer prevention. Review of the March 2026 MAR showed the offloading boot or pillows to float the heels were documented as completed twice daily from 03/01/26 through 03/09/26. However, during multiple observations on 03/08/26, 03/09/26, and 03/10/26, the resident was repeatedly found lying in bed with bare feet and no boots or pillows in place, with the feet in direct contact with the mattress. During interview, an LPN stated the resident sometimes removed the boots and confirmed there were no boots or pillows in place, while another LPN stated the resident sometimes would not cooperate with wearing boots but a pillow should be in place to float the heels. The DON stated the resident was at risk for pressure ulcers and staff should have been floating the heels with boots or pillows at all times.
Failure to Honor Vegetarian Diet Preferences
Penalty
Summary
The facility failed to honor known food preferences for one resident with diabetes, chronic kidney disease, peripheral vascular disease, hypertension, CAD, and a left below-the-knee amputation. The resident’s care plan directed staff to provide the ordered diet and honor diet preferences, and the physician order specified a controlled carbohydrate mechanical soft diet with directions for no oatmeal, no eggs, double portions, and no meat. The resident was cognitively intact and told surveyors he was a vegetarian, had informed staff of this on admission, and did not always receive a protein substitute for foods he would not eat. During a lunch observation, the resident was served carrots, potatoes, a roll, a fruit dessert, iced tea, and water, while the tray slip indicated the featured menu was pot roast and the alternate was chicken breast; no meat alternative was provided for the resident’s vegetarian diet. During a breakfast observation, the resident was served grits, apple juice, milk, and coffee, but no fruit and no substitute for the scrambled eggs and sausage listed on the tray slip. The resident stated he ate sardines from cans kept in his room because he was not served alternatives, and he requested fruit with breakfast but was only served fruit a couple times a week. The LPN and the Dietary Director confirmed the resident was not served a protein substitute or fruit as expected, and the RD stated the resident’s food preferences should be honored.
Resident Abuse by CNA in LTC Facility
Penalty
Summary
The facility failed to protect a resident, identified as R1, from physical abuse by a Certified Nursing Assistant (CNA1). The incident involved CNA1 slapping R1's bilateral stumps to ensure they were flat on the bed. R1, who was admitted with diagnoses including respiratory failure, end-stage renal disease, and bilateral below-knee amputations, was cognitively intact with a BIMS score of 15 out of 15. The abuse was reported by R1 to the Social Services Director, who stated that R1 felt distressed and upset by the CNA's actions. During the incident, R1 had called for assistance, and CNA1, who was not assigned to R1, responded. According to R1, CNA1 slapped his stumps and restrained him by holding his hands against his upper chest and neck area. R1 expressed fear that his dialysis catheter might be pulled out during the altercation. The Director of Nursing confirmed that CNA1 admitted to restraining R1, claiming it was necessary to prevent being hit by the resident. The incident was reported to the facility's administration, and an investigation was initiated. The facility's policy on abuse, neglect, and exploitation defines abuse as the willful infliction of injury or punishment resulting in physical harm or mental anguish. The actions of CNA1 were found to be in violation of this policy, leading to the determination of Immediate Jeopardy at F600, related to the resident's freedom from abuse, neglect, and exploitation.
Removal Plan
- LPN1 informed the Unit Manager and the Director of Nursing of the allegation.
- The DON contacted CNA1 via phone and suspended him. The DON requested that CNA1 provide a written statement regarding his interactions with R1. The DON interviewed CNA1 in which he admitted that he restrained the resident.
- The DON provided notification to the South Carolina Department of Public Health of the allegation of abuse.
- The DON interviewed resident R1 as a part of the investigation. She completed a body audit that was negative for marks or bruises. Resident R1 disclosed that CNA1 hit his legs and told him to put them down if he wanted to be changed. The resident demonstrated how CNA1 crossed the resident's arms on his upper chest and held his arms.
- The DON notified the local police authorities. Officers responded and statements were taken and a report was filed.
- The DON contacted the family and left a message. The family returned the call and spoke with LPN1 regarding the allegations.
- LPN1 notified the Attending Physician of the allegation of abuse.
- The DON began providing education to staff regarding Abuse Neglect and Restraints. The SDC took over the training after arriving at the facility.
- The Social Service Director began to monitor the resident R1 for residual and latent effects. She reports no latent effects and that the resident R1 is glad that CNA1 no longer works here.
- The Social Services Director interviewed other residents able to be interviewed and no pattern was noted. No residents reported abuse or being restrained.
- The Staff Development Coordinator began education on Abuse, Neglect and Exploitation for staff. Education will be provided upon hire, annually and as needed.
- All education will be completed by Staff. Staff will not be allowed to work without completing the training.
- The Abuse, Neglect and Exploitation Policy was reviewed by the DON, the Administrator and the Corporate Nurse Consultant. No Policy Revision needed at this time.
- The SDC will audit new hire Orientation Packets Monthly x 6 months and then quarterly to ensure that employees were provided training on restraints. The SDC will track and trend and report the results of the audits monthly x 6 months and then quarterly.
- Annually, the SDC, DON, or Designee will provide education to staff regarding Restraints. Annually, the SDC will audit all employee training records to ensure that all staff have received annual training. The SDC will track and trend her annual education audit and report to QAPI at least annually.
- An Ad Hoc QAPI Committee meeting was held with the Medical Director attending via phone. The plan of actions taken were reviewed and it was determined that the appropriate preventative actions had been taken. The Committee approved the addition of restraints as a focus to the new hire process and annual education.
- The Committee will monitor the results of the new hire and the annual training audits and make recommendations and modifications as needed to ensure continued compliance.
Resident Restrained by CNA During Care
Penalty
Summary
The facility failed to protect a resident from being physically restrained by a Certified Nursing Assistant (CNA). During incontinence care, the CNA grabbed both of the resident's hands and held them crossed against the resident's upper chest. This incident was reported by the Social Services Director, who stated that the resident felt distressed and abused by the CNA's actions. The Director of Nursing confirmed that the CNA admitted to restraining the resident, claiming it was necessary to prevent being hit. The resident involved in the incident was admitted with multiple medical conditions, including respiratory failure, end-stage renal disease, and bilateral below-knee amputations. The resident was cognitively intact, as indicated by a perfect score on the Brief Interview for Mental Status. The resident's care plan noted a self-care deficit related to activities of daily living and impaired mobility, which required assistance from staff. Interviews with the resident and staff revealed that the CNA entered the resident's room to provide care when the assigned CNA was unavailable. The resident reported that the CNA was rough and aggressive, causing fear of potential harm to the dialysis catheter. The CNA's actions were not in line with the facility's policy on maintaining a restraint-free environment, which prohibits the use of physical restraints unless medically necessary.
Removal Plan
- LPN1 informed the Unit Manager and the Director of Nursing of the allegation.
- LPN1 remained with the resident pending the arrival of the DON to start the investigation.
- The DON contacted CNA1 via phone and suspended him. The DON requested that CNA1 provide a written statement regarding his interactions with R1. The DON interviewed CNA1 in which he admitted that he restrained the resident.
- The DON provided notification to the South Carolina Department of Public Health of the allegation of abuse.
- The DON interviewed resident (R1) as a part of the investigation. She completed a body audit that was negative for marks or bruises. Resident (R1) disclosed that he was lying on his back with his legs bent. He demonstrated and it was observed that due to amputations his legs point up into the air. Resident #1 states that when CNA1 entered the room, CNA1 hit his legs and told him to put them down if he wanted to be changed. The resident did not disclose pain or injury from the open-handed contact but it made him mad and then he took a swing at CNA1. The resident then demonstrated how CNA1 crossed the resident's arms on his upper chest and held his arms.
- The DON notified the local police authorities. Officers responded and statements were taken and a report was filed.
- The DON contacted the family and left a message. The family returned the call and spoke with LPN1 regarding the allegations.
- LPN1 notified the Attending Physician of the allegation of abuse.
- The Social Service Director began to monitor the resident (R1) for residual and latent effects. She reports no latent effects and that the resident (R1) is glad that CNA1 no longer works there.
- The Social Services Director interviewed other residents able to be interviewed and no pattern was noted. No residents reported abuse or being restrained.
- The Staff Development Coordinator, DON and or Unit Manager/Coordinator began providing education to staff regarding restraints to include holding a resident's hands down. Education will be provided upon hire, annually and as needed.
- All education will be completed by Staff. Staff will not be allowed to work without completing the training.
- The Restraint Policy was reviewed by the DON, the Administrator and the Corporate Nurse Consultant. No Policy Revision needed at this time.
- The SDC will audit new hire Orientation Packets Monthly x 6 months and then quarterly to ensure that employees were provided training on restraints. The SDC will track and trend and report the results of the audits monthly x 6 months and then quarterly.
- Annually, the SDC, DON, or Designee will provide education to staff regarding Restraints. Annually, the SDC will audit all employee training records to ensure that all staff have received annual training. The SDC will track and trend her annual education audit and report to QAPI at least annually.
- An Ad Hoc QAPI Committee meeting was held with the Medical Director attending via phone. The plan of actions taken were reviewed and it was determined that the appropriate preventative actions had been taken. The Committee approved the addition of restraints as a focus to the new hire process and annual education.
- The Committee will monitor the results of the new hire and the annual training audits and make recommendations and modifications as needed to ensure continued compliance.
Resident Elopement Due to Inadequate Supervision
Penalty
Summary
The facility failed to provide appropriate supervision for a resident, identified as R78, which resulted in the resident successfully eloping from the facility. R78 was admitted with diagnoses including dementia, cognitive communication deficit, and abnormalities of gait and mobility. The resident's Quarterly Minimum Data Set (MDS) indicated moderate impairment in cognitive skills for daily decision-making, but no behaviors of rejection of care or wandering were noted. On the day of the incident, R78 was found outside the facility by a dietary staff member, wet from the rain, and lying on the ground near a tree. Interviews with facility staff revealed that the door alarm had sounded, but the receptionist was unable to respond immediately due to assisting a family member. The alarm stopped after about 15 seconds, and a CNA later noticed R78 was missing from her room. The CNA and other staff searched the building but could not find R78 inside. The Director of Nursing (DON) and the Administrator both stated that R78 was not considered an elopement risk prior to the incident, and an updated assessment had not been conducted until after the elopement occurred. The facility's policy on elopements and wandering residents emphasized that alarms are not a replacement for necessary supervision and that residents should be assessed for elopement risk upon admission and throughout their stay. However, the facility did not conduct an updated assessment for R78, who was found to be walking the halls but had not previously attempted to elope. The lack of timely response to the door alarm and the absence of an updated risk assessment contributed to the resident's ability to leave the facility unsupervised.
Removal Plan
- Resident #78 was returned to the facility and experienced no injury while outside of the facility. The Director of Nursing completed the initial report to South Carolina Department of Public Health for the elopement of Resident #78.
- When Resident #78 returned to the facility an Elopement Assessment, Head to Toe Skin Assessment and an Incident Report were completed by the charge nurse including notification to the Physician and Responsible Party/Family of the incident and safe return.
- Facility nursing staff initiated q 15-minute checks x 72 hours on Resident #78. Checks were completed without any negative occurrences.
- Based upon the elopement assessment, a wander guard bracelet was placed on Resident #78 by the charge nurse with the Attending Physician and Family notified by the charge nurse. Resident #78's CP has been updated with intervention for wander guard by MDS.
- Resident #78's Care Plan was updated to reflect this incident and her increased exit seeking behavior by the MDS Director.
- The Administrator completed a post incident Brief interview Mental Status on Resident #78.
- Nursing Supervisor accounted for all residents listed on 24-hour census. All residents were accounted.
- Nursing Supervisor checked all residents with wander guard bracelet. All doors with wander guard alarms were audited by Maintenance Director or designee determined to be in good working order.
- Wander guard door in the EAST building will be monitored by staff to ensure residents at risk do not elope from the buildings.
- Administrator provided education to the Central Supply Clerk, DON and Unit Managers on a Par System for Wander guard Bracelets.
- Administrator provided education to the Central Supply Clerk regarding the maintaining adequate supply of Wanderguard bracelets. PAR level was established of at least 5 and she was educated and verbalized understanding. She placed an order for 20 wander guards to meet current needs and exceed PAR Level.
- The DON completed an Audit of residents identified as an elopement risk and needing a WanderGuard Bracelet. The DON created log to track which resident was issued a wander guard bracelet and the expiration of date of the Bracelet. The DON will update the log as wander guard bracelets are issued or as they expire. New wandering and elopement assessments will be completed by the DON, IDT Team and charge nurse on all residents and care plans will be updated as needed.
- The Elopement Policy has been reviewed by the DON, Administrator and Corporate Nurse Consultant to include supervision for residents with increased behaviors/exit seeking behaviors.
- Door Vendor assessed wander guard doors and in the assessment process the vendor caused disruption of normal working and was not able to restore normal operations. Doors were already being watched by staff post elopement.
- A second vendor was able to assist Maintenance Director in replacing equipment that had been damaged and doors returned to normal operations. Door watch continues pending abatement of IJ.
- Wander guard bracelets were received by Central Supply Clerk and nurses place bracelets on newly identified residents determined to be at risk and the bracelet removed by the resident and the bracelet found not to be operating by nursing staff.
- Staff will be educated on the elopement policy to include management of exit seeking behaviors. Any staff member who has not completed training will not be allowed to work until training is complete.
- The training is conducted by the DON, Staff Development Coordinator and the Administrator.
- Staff will be educated on the elopement policy and how to manage exit seeking behaviors upon hire, annually and as needed by the Staff Development Coordinator, Administrator, Director of Nursing or Designee ongoing.
- Elopement drills will be conducted weekly for 4 weeks on each shift by the Maintenance Director or Designee.
- Monthly elopement drills will be done for two months and then at least quarterly by the Maintenance Director or Designee.
- The corporate regulatory consultant will do monthly random audits of behavior care plans and assessments for 90 days.
- The DON/Designee will audit binder monthly and alert the central supply clerk of the number of bracelets to expire in order to ensure PAR is maintained.
- An Ad Hoc QAPI Committee Meeting was held with the DON, Administrator and Medical Director. The plan of actions taken were reviewed and it was determined that all necessary actions had been taken.
- The results of the audits, drills and wander guard documentation will be reported to the QAPI Committee for review and assessment to assure continued compliance.
Excessive Lint Accumulation in Laundry Dryers
Penalty
Summary
The facility failed to ensure that three clothes dryers in the East Building were free from an excessive amount of lint, which was observed on top of the lint baskets and around the wiring. This deficiency was identified during an observation conducted on October 10, 2024, at 7:40 AM, and was confirmed by both a laundry worker and the Maintenance Director. The facility's policy on the care of equipment requires that lint screens be cleaned every two or three loads, and the area around the dryers, including the control panel and wiring, be kept free of lint at all times. However, the observation revealed that these procedures were not adequately followed. The Work History Report indicated that the dryer vent cleaning in the East Building was completed on October 1, 2024, with previous cleanings scheduled and completed on August 31, 2024, and September 18, 2024. Despite these records, the excessive lint accumulation suggests a failure in maintaining the equipment as per the facility's policy. During an interview, the Maintenance Director acknowledged the presence of lint and stated that the area above the lint baskets and on the wiring is typically cleaned monthly, indicating a lapse in the regular maintenance schedule.
Failure to Prevent Significant Weight Loss in Residents
Penalty
Summary
The facility failed to provide adequate nutritional interventions for three residents, leading to significant weight loss. Resident 78 experienced a notable weight decline from 145 pounds to 115 pounds over several months. Despite the Registered Dietitian (RD) identifying the weight loss and suggesting interventions such as Med pass, these were not ordered or implemented. The RD admitted to not following up on the interventions, and the facility's system for entering non-medication orders was not utilized effectively. Resident 3 also suffered from unplanned weight loss, dropping from 154.2 pounds to 120 pounds before slightly recovering to 133.8 pounds. The RD noted a 13.75% weight loss and expressed concerns about the accuracy of the scales used for weighing residents. The RD was only present at the facility once a week and sometimes requested reweighs, but there was no consistent follow-up. The attending physician expressed a preference for not being too aggressive with elderly patients and indicated a lack of trust in the scales, which may have contributed to the oversight in addressing the weight loss. Resident 19, who was cognitively intact, reported having to purchase his own nondairy supplements due to lactose intolerance, as the facility did not provide them. Despite being followed by the RD and wound MD, the resident's dietary preferences and needs were not adequately met, leading to weight loss. Interviews with staff and family members highlighted the resident's picky eating habits and the facility's failure to provide suitable dietary options. The Medical Director was aware of the situation but relied on visual assessments and resident feedback rather than consistent weight monitoring.
Failure to Provide Correct Medicare Coverage Notices
Penalty
Summary
The facility failed to provide the required documents to notify two residents regarding their Medicare eligibility and coverage. According to the facility's policy, Medicare beneficiaries should be informed of their potential liability for payment through specific forms. However, the facility did not issue the correct forms to the residents. Resident 63, who was admitted for rehabilitation services, did not receive the Skilled Nursing Facility Advance Beneficiary Notice (SNFABN), Form CMS-10055, after the last covered day of Part A Medicare services, despite having benefit days remaining. Instead, Resident 63 received the Notice of Medicare Non-Coverage (NOMNC), Form CMS-10123, and Form CMS-R-131 for Medicare Part B services. Similarly, Resident 125, also admitted for rehabilitation services, did not receive Form CMS-10055 after the last covered day of Part A Medicare services, even though benefit days remained. Instead, Resident 125 received two notices of non-coverage. During an interview, the Social Services Assistant admitted to being unaware that incorrect forms were being used and stated that the facility only had and used the CMS-10123 and CMS-R-131 forms.
Failure to Ensure Proper Oxygen Therapy Orders
Penalty
Summary
The facility failed to provide appropriate respiratory care for a resident, identified as R18, who required oxygen therapy. R18 was admitted with diagnoses including chronic respiratory failure, congestive heart failure, and chronic obstructive pulmonary disease. Despite the care plan indicating the need for oxygen use, there were no physician orders for oxygen therapy documented in R18's records. Observations revealed R18 receiving oxygen at 2 liters per minute via nasal cannula, yet the necessary physician orders were missing. Interviews with staff, including an LPN and the Director of Nursing, confirmed the absence of documented orders for R18's oxygen therapy. The LPN acknowledged the lack of orders and the DON explained that orders from the hospital are typically populated into the system for review and sign-off by the medical director. However, the DON was unaware of the frequency of physician reviews of these orders, indicating a lapse in ensuring that R18's oxygen therapy was consistent with professional standards of practice.
Deficiency in Medication Labeling and Storage
Penalty
Summary
The facility failed to ensure that all drugs and biologicals were labeled according to professional standards, including expiration dates, across multiple medication storage areas. Observations revealed expired items in three medication storage rooms, one medication cart, and one treatment cart. Specific expired items included CareFusion MaxPlus Clear needleless connectors, EZ Huber Safety Infusion Sets, and dressing change kits. Additionally, refrigerator logs for a storage room were incomplete for several days in August 2024, indicating a lapse in temperature monitoring. Interviews with staff, including LPNs and the Director of Nursing (DON), highlighted a lack of consistent oversight and responsibility for checking and discarding expired medications. LPNs expressed confusion and acknowledged the presence of expired items despite multiple checks. The facility was in a transitional phase, with some staff roles, such as the manager responsible for refrigerator checks, unfilled. The DON confirmed that expired medications should be discarded and mentioned that the Staff Development Coordinator provides education on treatment supplies.
Improper Cleaning of Glucometer
Penalty
Summary
The facility failed to properly clean a glucometer machine, as observed during a survey. The facility's policy on blood glucose monitoring, dated 2023, requires that nurses perform blood glucose tests using the facility's glucometer according to the manufacturer's instructions and the facility's disinfection policy. Specifically, the policy mandates cleaning and disinfecting the glucometer as per the manufacturer's instructions. However, during an observation, an LPN was seen cleaning a glucometer with an alcohol wipe, which was not in accordance with the facility's stated practice of using bleach wipes for disinfection. During an interview, the Director of Nursing confirmed that glucometer machines are supposed to be cleaned with bleach wipes, indicating a deviation from the established infection control practices.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 13 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Sumter
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Nhc Healthcare - Sumter | 1.5 mi | ★★★★★ | 1 | 0 |
| Oak Hollow Of Sumter Rehabilitation Center | 6 mi | ★★★★★ | 7 | 0 |
| Pocotaligo River Health And Rehab | 15.2 mi | ★★★★★ | 4 | 0 |
| Mccoy Memorial Nursing Center | 20.3 mi | ★★★★★ | 0 | 0 |
| Lake Marion Nursing Facility | 22.6 mi | ★★★★★ | 1 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.