Pruitthealth- Moncks Corner
Inspection history, citations, penalties and survey trends for this long-term care facility in Moncks Corner, South Carolina.
- Location
- 505 South Live Oak Drive, Moncks Corner, South Carolina 29461
- CMS Provider Number
- 425140
- Inspections on file
- 21
- Latest survey
- August 21, 2025
- Citations (last 12 mo.)
- 1
Citation history
Health deficiencies cited at Pruitthealth- Moncks Corner during CMS and state inspections, most recent first.
A resident with cognitive impairments experienced misappropriation of their Ativan medication due to missing narcotic sheets and medication cards. The facility's PA gave a verbal order to administer 0.5 mg Ativan from the Cubex, but this was not documented in the system, leading to missed doses. The discrepancy was discovered when the pharmacy alerted the PA about an early reorder request.
A resident with severe cognitive impairment and a history of exit-seeking behavior eloped from the facility due to a malfunctioning front door that failed to lock. Despite having an Electronic Monitoring Device, the resident was able to exit and was found in the parking lot. Staff were aware of the resident's behavior, but the door's ongoing issues allowed the elopement to occur.
A resident with severe cognitive impairment and a history of exit-seeking behavior eloped from a facility due to a malfunctioning front door that failed to lock. Despite having an electronic monitoring device, the resident was found in the parking lot near a major highway. Staff interviews revealed that the door's misalignment allowed the resident to exit, and the alarm was not audible from the resident's unit.
A facility failed to administer medications as prescribed to 11 residents, resulting in significant medication errors. The LPN responsible for the medication pass was overwhelmed and did not complete the task, leading to missed and late administrations. The issue was discovered when the IP Nurse found unopened medications that were documented as given. Interviews revealed that the LPN did not notify the DON or physician about the situation, contributing to the deficiency.
The facility did not ensure that each employed CNA received a performance review every 12 months and the required 12 hours of inservice training based on these reviews. The Annual Skills Fair did not meet the necessary content or hours for CNAs, and documentation showed that 13 out of 20 CNAs had not completed the required training. The Administrator confirmed the lack of documentation for performance reviews and inservice training.
The facility failed to properly store medications, with an opened bottle of esomeprazole found in a resident's room, opened MediHoney tubes on treatment carts, and a medication room refrigerator operating below recommended temperatures for storing medications. The refrigerator contained various medications requiring specific temperature ranges.
A resident with severe cognitive impairment was not provided with adequate personal grooming, specifically nose hair trimming, which compromised his dignity. Despite facility policies requiring CNAs to assist with grooming, staff interviews revealed uncertainty about addressing nose hair care. The Director of Nursing expected daily grooming, but documentation showed inconsistencies in care provided.
A facility failed to conduct a PASARR Level II screening for a resident with PTSD and bipolar disorder. The resident was admitted with various diagnoses, but the initial PASARR Level I screening did not include PTSD, bipolar disorder, panic disorder, or anxiety disorder. Despite indicators being present, no further evaluation was recommended, and no reasons were provided. Subsequent diagnoses of PTSD and bipolar disorder were made, but no PASARR Level II screening was documented. The Social Services Director acknowledged the oversight and mentioned ongoing efforts to address the issue.
The facility failed to update care plans for a resident's oxygen use and pain management, despite documented needs and severe pain complaints. Additionally, another resident's advance directives were inaccurately reflected in their care plan, showing a full code status instead of the correct DNR status. Interviews with staff confirmed these deficiencies, indicating a lapse in updating care plans as per facility policy.
A facility failed to ensure proper hand hygiene and resident privacy during wound care for a non-verbal resident on Enhanced Barrier Precautions. The RN did not wash or clean her hands between glove changes multiple times and did not ensure privacy by closing the door, pulling the curtain, or closing the blinds. The RN acknowledged these lapses during an interview.
A CNA failed to follow the facility's catheter care policy for a resident with a history of UTIs, performing the procedure without using soap and only cleaning the catheter tubing. The CNA believed that nurses were responsible for the rest of the care, indicating a misunderstanding of the facility's procedures.
A resident with shortness of breath and paroxysmal atrial fibrillation received oxygen therapy without a physician order, contrary to facility policy. The resident was observed receiving oxygen on several occasions, and the DON confirmed that a physician order is required unless in an emergency, which was not applicable in this case.
A resident with a history of constipation was not administered prescribed doses of Senokot Plus for fecal impaction on multiple occasions after returning from the hospital. The Interim DON acknowledged the failure to administer the medication as ordered on the evening shift.
An LPN failed to follow proper infection control practices by using an alcohol prep pad instead of approved disinfectant wipes to clean a glucometer used for multiple residents. This was contrary to both facility policy and manufacturer instructions, leading to a deficiency in infection prevention and control.
The facility did not designate a licensed nurse as a charge nurse for each shift, as revealed by a review of staffing sheets. The Director of Nursing confirmed that no specific nurse was assigned to be in charge, and the staffing sheets had a blank section for a Shift Supervisor. The DON did not respond when asked about the protocol for staff in case of an issue.
Misappropriation of Resident's Narcotic Medication
Penalty
Summary
The facility failed to protect a resident from the misappropriation of a narcotic medication, specifically Ativan, which was intended for a resident with cognitive communication deficit, anxiety disorder, and unspecified intellectual disabilities. The resident was moderately cognitively impaired, as indicated by a BIMS score of 9 out of 15. The issue arose when a card containing 15 tablets of Ativan went missing, and the facility could not account for it. The Controlled Drug Record and the corresponding narcotic sheet were also missing, leading to the resident missing two doses of the medication. The deficiency was identified when the facility's Physician Assistant (PA) was alerted by the pharmacy that it was too soon to reorder the Ativan. The PA gave a verbal order to administer 0.5 mg Ativan from the Cubex until the pharmacy could deliver a new card. However, this order was not documented in the system, and the Medication Administration Record (MAR) did not reflect the administration of the 0.5 mg doses. The Director of Nursing (DON) confirmed that the missing card and sheet led to the resident missing doses, and the discrepancy was discovered during preparations for an upcoming storm. The facility's failure to properly track and document the administration of the narcotic medication resulted in the misappropriation of the resident's medication.
Resident Elopement Due to Door Malfunction
Penalty
Summary
The facility failed to ensure that a resident diagnosed with dementia was free from neglect, resulting in the resident eloping from the facility. The resident, who had a history of vascular dementia, cognitive communication deficit, altered mental status, and a history of falling, was found in the parking lot near a major highway after being unaccounted for during bedtime. The resident had a Brief Interview for Mental Status (BIMS) score indicating severe cognitive impairment and was known to exhibit exit-seeking behavior, particularly during the evening when sundowning behaviors were more pronounced. On the day of the incident, the resident was noted to be continuously attempting to leave the facility and was redirected multiple times by staff. Despite these efforts, the resident managed to exit the facility through the front door, which was not properly aligned and failed to lock, allowing the resident to elope. The resident was found outside by a CNA, who heard the alarm going off by the front door but could not hear it from the resident's unit due to its location at the back of the facility. The CNA found the resident in the parking lot with another resident's family member and managed to convince the resident to return inside. Interviews with staff revealed that the resident's exit-seeking behavior was known, and an Electronic Monitoring Device (EMD) had been placed on the resident's ankle to prevent elopement. However, the door's malfunction allowed the resident to exit despite the EMD. The facility's Administrator and Director of Nursing were informed of the incident, and it was noted that the door had ongoing issues that had not been resolved, contributing to the resident's ability to elope.
Removal Plan
- R1 was brought back into the facility immediately and safely by the Certified Nursing Assistant (CNA) and the Nurse.
- A body audit was completed which revealed no injuries.
- R1 was assisted to bed where he fell asleep and remained for the remainder of the night.
- R1 responsible party was notified, and a 100% resident head count was completed for all residents with all residents being accounted for, Medical Director/provider made aware.
- Facility Administrator was on-site within an hour of the reporting of the incident.
- The Maintenance Director was contacted and arrived at the facility minutes later to repair the front door.
- All other doors checked and verified for proper egress/ingress functioning to include alarming the electronic medical device system.
- The front door was monitoring continuously until the repairs were completed and appropriate functionality of the door was confirmed.
- The front door continued to be monitored for 24 hours after the event with no recurrence.
- All staff are to receive education on Code Pink/ Missing Residents which include neglect of a resident; how to handle malfunctioning doors by the Administrator, Clinical Competency Coordinator (CCC), Director of Health Services (DHS), and/or licensed designated charge nurse initiated.
- All new hires will receive education in orientation.
- Any partner that is on leave will receive education prior to their next scheduled shift.
- Replacement of the front door has been approved and the work order has been requested by the vendor, awaiting date/time of replacement to be scheduled.
- All doors not limited to the front door is in working order to secure the facility properly and functioning properly.
- The Maintenance Director or designee will verify the proper functioning of all doors twice daily times one month or until replacement of the door is complete.
- Results will be reviewed in the Quality Assurance and Performance Improvement (QAPI) monthly for three months and/or until substantial compliance is achieved.
Resident Elopement Due to Door Malfunction
Penalty
Summary
The facility failed to ensure adequate supervision to prevent a resident from eloping, which resulted in the resident being found in the parking lot near a major highway. The resident, who had severe cognitive impairment and a history of exit-seeking behavior, was admitted with diagnoses including vascular dementia and altered mental status. Despite having an electronic monitoring device (EMD) on their ankle, the resident was able to exit the facility through the front door, which was not properly aligned and failed to lock. On the evening of the incident, the resident was last seen at the nurse's station in their wheelchair, expressing that they were not ready for bed. A CNA, after attending to another resident, noticed the resident was missing and eventually found them outside in the parking lot. The CNA heard the alarm from the front door, which was not audible from the resident's unit, and found the resident with another resident's family member. The resident was outside for approximately 10 to 15 minutes before being brought back inside by the CNA. Interviews with staff revealed that the EMD alarms were functioning, but the door's misalignment allowed the resident to exit. The Director of Nursing and the Administrator were informed of the elopement, and it was discovered that the door had ongoing issues and needed replacement. The facility's policy on occurrences emphasized the need for appropriate interventions based on residents' risk assessments, which were not effectively implemented in this case, leading to the resident's elopement.
Removal Plan
- R1 was brought back into the facility immediately and safely by the Certified Nursing Assistant (CNA) and the Nurse.
- A body audit was completed which revealed no injuries.
- R1 was assisted to bed where he fell asleep and remained for the remainder of the night.
- R1 responsible party was notified, and a 100% resident head count was completed for all residents with all residents being accounted for.
- Medical Director/provider made aware.
- Facility Administrator was on-site within an hour of the reporting of the incident.
- The Maintenance Director was conducted and arrived at the facility minutes later to repair the front door.
- All other doors checked and verified for proper egress/ingress functioning to include alarming the electronic medical device system.
- The front door was monitoring continuously until the repairs were completed and appropriate functionality of the door was confirmed.
- The front door continued to be monitored for 24 hours after the event with no recurrence.
- All staff are to receive education on Code Pink/ Missing Residents which include neglect of a resident; how to handle malfunctioning doors by the Administrator, Clinical Competency Coordinator (CCC), Director of Health Services (DHS), and/or licensed designated charge nurse initiated.
- All new hires will receive education in orientation.
- Any partner that is on leave will receive education prior to their next scheduled shift.
- Replacement of the front door has been approved and the work order has been requested by the vendor, awaiting date/time of replacement to be scheduled.
- All doors not limited to the front door is in working order to secure the facility properly and functioning properly.
- The Maintenance Director or designee will verify the proper functioning of all doors twice daily times one month or until replacement of the door is complete.
- Results will be reviewed in the Quality Assurance and Performance Improvement (QAPI) monthly for three months and/or until substantial compliance is achieved.
Significant Medication Errors Due to Incomplete Administration
Penalty
Summary
The facility failed to ensure that 11 residents received their physician-ordered medications, leading to significant medication errors. The issue was identified during a review of the facility's policy, observations, record reviews, and interviews. The facility's policy required medications to be administered as prescribed and within a specific time frame. However, the Electronic Medication Administration Record (EMAR) revealed that several residents did not receive their medications as scheduled, with some medications documented as not administered or administered late. Interviews with residents and staff highlighted the circumstances leading to the deficiency. One resident reported not receiving their medication on a particular day, while another resident mentioned that the nurse was late in passing medications. The Interim Director of Nurses (IDON) and the Administrator were informed of the issue when the Infection Preventionist (IP) Nurse discovered medications that were documented as given but were still in their original packaging. The Licensed Practical Nurse Unit Manager (LPNUM) responsible for the medication pass on the day in question was unable to complete the task due to being overwhelmed and not in a mental state to continue, leading to missed and late medication administrations. The LPNUM admitted to being behind in the medication pass and failing to notify the Director of Nursing (DON) or the physician about the situation. The LPNUM was eventually relieved by the night Registered Nurse (RN), who discovered the unopened medications. The facility's failure to administer medications as prescribed and the lack of timely communication and reporting contributed to the significant medication errors observed during the survey.
Deficiency in CNA Performance Reviews and Inservice Training
Penalty
Summary
The facility failed to implement a system to ensure that every employed nurse aide received a performance review every 12 months and the required 12 hours of inservice training based on these reviews. A review of the Annual Skills Fair, dated 08/18/23, revealed that it did not include the necessary content or total hours to meet the 12-hour inservice requirement for Certified Nursing Assistants (CNAs). The Skills Fair was attended by all staff, including nurses, CNAs, maintenance, and housekeeping, but lacked documentation of performance reviews and specific inservice training hours for CNAs. Further examination of a document titled 'Course Completion History' showed that 13 out of 20 CNAs had not completed the required 12 hours of inservice training. Additionally, those CNAs who did complete at least 12 hours of training did not have documentation of receiving a performance review. During an interview, the Administrator confirmed that while all employees attended the annual skills fair, there was no documentation to support that CNAs had received the necessary performance reviews and inservice training based on those reviews.
Medication Storage Deficiencies
Penalty
Summary
The facility failed to ensure proper storage of medications for one resident, one medication room, and two treatment carts. During an initial tour, an opened bottle of esomeprazole magnesium was found on a bedside table belonging to a resident who was not present in the room. The resident later denied having the medication in their possession. Additionally, opened tubes of MediHoney labeled for single use were found on treatment carts, with one tube missing a cap, exposing its contents. Furthermore, the medication room refrigerator was found to be operating at temperatures below the recommended range for storing medications, with readings around 32 degrees Fahrenheit. This was verified by multiple thermometers, despite the facility's temperature log indicating a higher temperature earlier that day. The refrigerator contained various medications, including insulins and other injectables, which require storage between 36-46 degrees Fahrenheit. The Director of Nursing was informed of these findings.
Failure to Maintain Resident Dignity Through Personal Grooming
Penalty
Summary
The facility failed to maintain the dignity of a resident, identified as R40, by not addressing his personal grooming needs, specifically the trimming of nose hairs. R40, who was admitted with diagnoses including unspecified dementia and altered mental status, was severely cognitively impaired and dependent on staff for personal hygiene. Observations noted that R40 had nose hairs extending beyond his nostrils, which was not addressed by the staff. The facility's policy and CNA job description require CNAs to assist with personal grooming, but there was a lack of clarity and action regarding nose hair care. Interviews with staff revealed a gap in understanding and execution of grooming responsibilities. A CNA expressed uncertainty about addressing nose hair care, stating that her duties were limited to shaving the beard and mustache. The Director of Nursing indicated that CNAs are expected to groom residents daily, including shaving as needed. However, the documentation of R40's personal hygiene care showed inconsistencies, with some shifts not recording any activity. This lack of consistent grooming care and documentation contributed to the deficiency in maintaining the resident's dignity.
Failure to Conduct PASARR Level II Screening
Penalty
Summary
The facility failed to ensure that a resident with diagnoses of post-traumatic stress disorder (PTSD) and bipolar disorder was referred and screened for possible needed services using the PASARR Level II screening and evaluation tool. The resident was admitted on 06/14/18 with diagnoses including cerebral vascular accident, anxiety, pain disorder, morbid obesity, and panic disorder. The PASARR Level I screening completed on 06/28/17 did not include the diagnoses of bipolar disorder, PTSD, panic disorder, or anxiety disorder, and stated that no further evaluation was recommended despite indicators being present. No reasons were provided for this recommendation. A review of the resident's medical record revealed diagnoses of PTSD dated 01/28/20 and 05/03/23, bipolar disorder, anxiety disorder, and panic disorder, but no documentation of a PASARR Level II screening or evaluation was found after these diagnoses were made. During an interview, the Social Services Director acknowledged that the resident was screened on admission without the diagnoses of PTSD and bipolar disorder and mentioned that the facility is in the process of auditing to submit the paperwork for PASARR Level II screening.
Care Plan Deficiencies in Oxygen Use, Pain Management, and Advance Directives
Penalty
Summary
The facility failed to update the care plan for a resident, identified as R677, regarding their oxygen use and pain management. Despite the resident's documented use of oxygen therapy and complaints of severe pain, the care plan did not include goals or approaches for managing these issues. Observations and interviews revealed that the resident experienced significant pain, which was not adequately addressed in the care plan. The facility's policy requires that care plans be updated to reflect changes in a resident's condition, but this was not done for R677, as confirmed by the facility's administrator. Additionally, the facility did not accurately reflect another resident's, identified as R31, advance directives in their care plan. Although the resident was documented as Do Not Resuscitate (DNR) and on hospice, the care plan incorrectly indicated a full code status. Interviews with staff, including an LPN and the DON, revealed that the care plan was not updated to reflect the resident's current advance directives, which is a requirement according to the facility's policy. This oversight highlights a failure in the facility's process to ensure that residents' wishes and medical needs are accurately documented and followed.
Failure in Hand Hygiene and Privacy During Wound Care
Penalty
Summary
The facility failed to ensure proper hand hygiene and resident privacy during wound care for Resident 13. The facility's policy on wound care outlines specific steps for hand hygiene and maintaining resident privacy, which were not followed during the observed procedure. The policy requires hand washing or the use of an alcohol cleanser after removing soiled dressings and before applying new gloves, as well as ensuring resident privacy by closing doors, pulling curtains, and closing blinds. During the wound care observation, RN1 did not wash or clean her hands between glove changes multiple times throughout the procedure. RN1 only cleaned her hands once during the entire wound care process, despite changing gloves several times. Additionally, RN1 did not ensure resident privacy, as she did not close the room door, pull the privacy curtain, or close the blinds, leaving Resident 13 exposed to the view from the outside window facing the parking lot. Resident 13, who is non-verbal and on Enhanced Barrier Precautions due to multiple wounds and other medical conditions, was not provided with the necessary privacy and infection control measures during wound care. The failure to adhere to the facility's policy on hand hygiene and privacy during wound care was confirmed by RN1 during an interview, acknowledging the lack of proper hand cleaning and privacy measures.
Improper Catheter Care Procedure
Penalty
Summary
The facility failed to follow proper catheter care procedures for a resident, identified as R13, who was reviewed for catheter care. The facility's policy for catheter care includes specific steps for cleaning the perineal area and catheter tubing to prevent infections. However, during an observation, a Certified Nursing Assistant (CNA) did not adhere to these procedures. The CNA performed catheter care without using soap or any type of cleaner, which is contrary to the facility's policy that requires washing with soap or perineal cleanser. The CNA only cleaned the catheter tubing and did not follow the steps outlined for cleaning the perineal area, which is essential for preventing infections. R13, a resident with a history of urinary tract infections and other medical conditions such as anoxic brain damage and osteomyelitis, was observed during the catheter care procedure. The CNA, who was wearing appropriate personal protective equipment due to the resident being on enhanced precautions, stated that they were taught in school to only clean the tubing and that nurses were responsible for the rest of the catheter care. This indicates a gap in the CNA's understanding of the facility's catheter care policy, leading to incomplete care for R13.
Failure to Obtain Physician Order for Oxygen Therapy
Penalty
Summary
The facility failed to establish a physician order for oxygen use for Resident 677, who was admitted with diagnoses including shortness of breath and paroxysmal atrial fibrillation. The facility's policy on oxygen administration, revised on 08/02/23, requires that oxygen be administered only when ordered by a physician, PA, or NP. However, a review of Resident 677's records revealed no physician order for oxygen therapy, despite the resident receiving oxygen via nasal cannula on multiple occasions, as noted in a physician progress note and during observations on 06/18/24, 06/19/24, and 06/20/24. The Director of Nursing confirmed that there should be a physician order for oxygen use unless it is an emergency situation, which was not the case for Resident 677.
Failure to Administer Prescribed Medication for Fecal Impaction
Penalty
Summary
The facility failed to ensure that a medication prescribed to a resident for fecal impaction was administered according to physician orders. The resident, who was admitted with a diagnosis including constipation, was hospitalized due to projectile vomiting and diagnosed with a small bowel obstruction. Upon discharge back to the facility, the resident had a physician order for Senokot Plus to be administered twice daily. However, a review of the Medication Administration Record revealed that the 9:00 PM doses were not administered on multiple occasions after the resident's return from the hospital. The Interim Director of Nursing acknowledged that multiple doses of the medication were not administered as ordered on the evening shift.
Improper Glucometer Cleaning Practices
Penalty
Summary
The facility failed to adhere to proper infection control practices concerning the cleaning of glucometers, as observed during a medication pass. The facility's policy, revised on June 27, 2023, mandates that glucometers used for multiple residents must be cleaned and disinfected after each use according to the manufacturer's instructions. The manufacturer's guide specifies that the EvenCare G3 glucometer should be cleaned and disinfected between each patient using approved disinfectant wipes. However, during an observation, an LPN was seen using an alcohol prep pad to clean the glucometer before and after testing a resident's blood sugar, which is not in line with the manufacturer's recommendations. The LPN confirmed during an interview that the glucometer was used for other residents and admitted to using an alcohol prep pad for cleaning, questioning if this was acceptable. Although the LPN later located a container of MicroKill Bleach, which is an approved disinfectant, it was not used to clean the glucometer. The following day, the LPN acknowledged the mistake after discussing it with the Director of Nursing and mentioned having received in-service training. The deficiency was identified for one of the three residents observed for finger stick blood sugar testing.
Failure to Designate Charge Nurse for Each Shift
Penalty
Summary
The facility failed to designate a licensed nurse to serve as a charge nurse on each tour of duty. A review of the daily staffing sheets from January 1, 2024, through June 16, 2024, revealed that there was no designated licensed nurse assigned as a charge nurse for each shift. The staffing sheets included a line for a Shift Supervisor, but this section was left blank. During an interview, the Director of Nursing (DON) stated that each nurse working on each unit should act as the charge nurse, but confirmed that no specific nurse was designated to be in charge for each shift. When questioned about the protocol for staff to follow if an issue arises and no one is available, the DON did not provide a response.
Latest citations in South Carolina
A resident with dementia, severe cognitive impairment, wandering behavior, and documented elopement risk eloped after staff failed to adequately respond to an exit-door alarm and did not promptly recognize the resident was missing. The resident, who required close supervision and was on 30-minute checks for wandering, was last seen ambulating in the facility before a dining room/fire exit alarm sounded; dietary staff briefly checked, saw no one, silenced the alarm, and returned to work without initiating a facility-wide missing-resident response. Later, when the resident did not appear for dinner, staff began searching and learned from a staff member driving home that someone resembling the resident was seen near a nearby store. Police, responding to a report of a suspicious person with a hospital bracelet, found the resident disoriented at a nearby intersection and arranged EMS transport to a hospital. Interviews showed that some CNAs lacked elopement training, one CNA was newly assigned to 1:1 care, and leadership acknowledged uncertainty about how long the alarm had been sounding and how the resident exited, supporting the finding of inadequate supervision and failure to prevent elopement.
A resident with traumatic brain injury, moderate cognitive impairment, wheelchair dependence, and documented wandering behaviors eloped from the facility after being able to exit through a door without an active alarm. Despite physician orders and a care plan requiring wander guard checks every shift, MAR/TAR review showed these checks were largely undocumented prior to the incident. Staff notes described frequent redirection needs, room-to-room wandering, and impulsive behavior, yet the resident was still able to leave the building and was later found in the parking lot. The State Agency determined this failure to supervise and to implement ordered wander guard monitoring constituted Immediate Jeopardy under F689 (Quality of Care).
A cognitively impaired resident with dementia and depression, who was usually independent with toileting, became involved in an altercation with a CNA while the CNA was assisting with cleaning a soiled bathroom. The resident became agitated, spit on the CNA, and struck the CNA in the face with a BM-soiled washcloth. In retaliation, the CNA held the resident’s hands and struck the resident in the face with an open hand, later describing the action as a slap or “smudging” the resident’s face. The CNA admitted to multiple staff and law enforcement that she had put her hands on and slapped the resident. Staff assessments noted the resident was visibly upset but without visible injuries, and the resident could not recall the incident due to severe cognitive impairment. Surveyors determined this constituted non-compliance with abuse regulations and cited the facility for failure to ensure freedom from physical abuse.
A resident with severe cognitive impairment, a history of falls, and documented need for a gait belt and walker during transfers was ambulated from the bathroom by a CNA without a gait belt in place. The CNA reported holding the resident’s pants while walking, during which the resident’s feet became twisted and she fell in her room. Facility documentation showed the resident had been assessed as requiring a gait belt, but gait belt use was not included in physician orders or the care plan and was instead communicated via door name tags. The resident sustained a left hip fracture requiring surgical repair and was later readmitted for rehab and strengthening.
A resident with Alzheimer’s disease and hypertension, treated with Benazepril and enrolled in PACE, had multiple significantly elevated BP readings over two consecutive days. Facility policy required prompt physician notification for significant changes in condition, and the care plan directed staff to contact PACE for medical needs. However, there was no documentation in nursing notes that the physician or PACE was notified, and the patient liaison and weekend supervisor reported not being informed. A CNA stated she reported the elevated BP to an RN, but the RN later indicated that if no progress note existed, the notification was not documented, resulting in a failure to notify the physician of the resident’s elevated blood pressures.
A resident with epilepsy, paranoid schizophrenia, and dementia did not receive 11 ordered doses of Lacosamide 100 mg, prescribed as 1.5 tablets PO BID for seizures, because the facility failed to obtain and administer the medication and did not develop a care plan addressing epilepsy, seizure risk, or seizure medications. Review of the MAR showed repeated omissions, and interviews revealed that although there was a protocol for handling missing medications—requiring nurses to call the pharmacy, notify the MD for alternatives, and check Omnicell—this process was not effectively followed or documented. The DON reported being unaware that there was no prescription for the medication, and the PCP stated she was never notified of the missed doses and that any missing medication should have been communicated to the NP and then to her by direct, immediate means.
Surveyors found that washer filters were heavily soiled with lint and debris on all observed machines, despite manufacturer instructions and a label on the equipment requiring daily cleaning. The Laundry Supervisor stated that laundry staff did not maintain the filters and that maintenance was responsible, while the Maintenance Supervisor reported the filters were typically cleaned three times per week and that no documentation was kept to verify cleaning in accordance with manufacturer guidelines.
A resident with multiple medical conditions and decreased ability to perform ADLs was found with two white tablets in a medication cup on the bedside table, which the resident identified as Imodium saved from a prior medication pass. Facility policy requires staff to remain with residents until oral medications are swallowed and prohibits leaving medications in a room without a self-administration order. Record review confirmed there was no such order for this resident. An LPN verified that medications had been left at the bedside contrary to policy, and the DON stated that nurses are not to leave medications at the bedside and must observe residents swallowing medications.
An LPN pre-poured medications for more than one resident and failed to follow required resident-identification and "five rights" checks, resulting in a resident with dementia and multiple comorbidities receiving another resident’s ordered regimen, including oxycodone 30 mg, multiple antihypertensives, an antiarrhythmic, and gabapentin, none of which were prescribed for her. After receiving the wrong medications mixed in pudding, the resident developed hypotension, bradycardia, somnolence, and hypoxia, with documented very low BP and HR, and was transferred to the hospital where she required IV fluids, naloxone, atropine, and vasopressor support and was diagnosed with drug-induced hypotension, accidental drug overdose, bradycardia, respiratory insufficiency, sepsis with acute hypoxic respiratory failure, and pneumonia. Surveyors found that this failure to adhere to the facility’s medication administration policy and to ensure residents were free from significant medication errors constituted non-compliance at F760, rising to Immediate Jeopardy.
The facility failed to report a serious medication error that led to a resident’s hospitalization to the Administrator and State Agency within the required two-hour timeframe. An LPN pre-pulled medications for more than one resident, became distracted, and administered another resident’s medications, including multiple cardiac and pain medications, to a resident with dementia, atrial fibrillation, dysphagia, and depression. The resident subsequently developed hypotension, bradycardia, and decreased respirations and was transferred to the hospital. Although the LPN notified supervisory nursing staff and the NP, the incident was not entered on the reportable incident log, the Administrator was not promptly informed, and the State Agency was not notified, in part because the ADON was unaware of the reporting requirement and the DON was on leave.
Failure to Supervise High-Risk Wanderer Resulting in Elopement
Penalty
Summary
The deficiency involves the facility’s failure to provide adequate supervision and prevent an elopement for a resident with known cognitive impairment and wandering behaviors. The resident had dementia with severe cognitive impairment, a BIMS score of 7/15, generalized muscle weakness, unsteadiness on feet, and abnormal gait and mobility. The admission MDS and care plan identified the resident as at risk for falls and elopement, with documented wandering throughout the facility and a recent elopement. An elopement risk observation completed shortly before the incident documented that the resident did not have safe decision-making capabilities. Nursing staff reported that the resident remained ambulatory with good strength and endurance, had impaired judgment and poor safety awareness, and required close supervision due to ongoing exit-seeking behaviors. On the day of the incident, staff last observed the resident in a safe environment ambulating in the facility between approximately 5:30 PM and 5:40 PM, which was described as baseline behavior. Around this same time frame, the alarm on a dining room/fire exit door near the dietary department sounded. Dietary staff responded, visually checked the area, reported not seeing anyone, re-engaged or disarmed the alarm, and returned to the kitchen. Multiple staff later acknowledged that it was difficult to hear the alarm in the kitchen and that they were unable to determine how long the alarm had been sounding before it was noticed. The facility’s elopement policy required immediate notification of all employees and a prompt, thorough search process when a resident was considered missing, but there is no indication that a facility-wide code or missing resident procedure was initiated at the time the door alarm sounded. Subsequently, between approximately 5:50 PM and 6:05 PM, the resident’s CNA noticed the resident was not in the room to receive a dinner tray and began looking for the resident, prompting a census head count. Staff were unable to locate the resident in the building, and a search was initiated. Around 6:08 PM to 6:39 PM, an employee leaving work by car believed they saw the resident near a nearby Dollar General store and called the facility. A nurse drove to the store but did not find the resident. During this period, the local police were notified by Dollar General about a suspicious person with a hospital bracelet. Police located the resident at a nearby intersection; the police report described the resident as delirious, disoriented, and unable to provide coherent responses. EMS was requested, and the resident was transported to a hospital emergency department. The facility later confirmed that the resident had eloped from the building and was found with a wander guard still in place, and staff, including the administrator and DON, were unable to state exactly how the resident exited the building, though they believed it may have been through the dining room door whose alarm had sounded earlier. Interviews with staff revealed additional gaps related to supervision and elopement procedures. One CNA assigned to 1:1 care for the resident stated it was her first day in that role and could not confirm how long the resident had been on 1:1 care. Another CNA, who had recently completed orientation, reported not receiving any in-service training related to elopements and stated that the survey interview was the first time she heard about the resident’s exit from the building. The LPN on duty reported that the resident had been on 30-minute checks due to wandering, last saw the resident around 5:25 PM–5:30 PM, and assumed the resident was doing usual laps in the facility. The DON and administrator both acknowledged that staff could not determine how long the door alarm had been sounding before it was heard and that staff responded by looking outside, not seeing anything, and shutting off the alarm. These actions and inactions, in the context of a known high-risk, cognitively impaired, exit-seeking resident, led to a successful elopement and formed the basis of the cited deficiency under 42 CFR 483.25 for failure to keep the environment free of accident hazards and provide adequate supervision.
Removal Plan
- Evaluate resident at emergency room; confirm no injuries.
- Initiate and continue 1:1 supervision for the resident.
- Assess each exit door to validate doors are working properly.
- Update the resident’s elopement risk assessment to reflect current status.
- Update the resident’s care plan and resident profile.
- Complete an elopement drill.
- Administrator will notify the charge nurse, Director of Nursing, and Social Service designee that a resident is missing as part of drill procedure.
- Director of Nursing/designee will announce Code [NAME] to signal the elopement drill procedure.
- Director of Nursing/designee will organize an immediate and thorough search of the center and surrounding grounds; complete the entire search process within 30 minutes.
- If search fails to locate resident within allotted time, Administrator/designee will place a mock telephone call to appropriate community agencies, resident's legal representative, and attending physician; staff will provide mock police with physical identifying information.
- Continue the search if resident not located, including having staff search surrounding streets by car for a 2 mile radius.
- When the volunteer resident is located, the charge nurse will complete a head-to-toe assessment.
- Social Services designee will assess the resident for emotional distress.
- Director of Nursing will notify appropriate community agencies, attending physician, and resident's legal representative.
- Facility Quality Assurance Committee will investigate the incident and implement interventions to prevent reoccurrences.
- When missing resident is found, make an announcement: Code [NAME] all clear.
- Update elopement risk assessments for all residents.
- Place residents identified as elopement risk in the elopement binder and update their care plans and profiles.
- Reeducate facility staff on the elopement policy and Abuse, Neglect & Misappropriation policy.
- Provide education to any staff not receiving this education prior to their next scheduled shift.
- Review new admission elopement risk assessments in Clinical Morning Meeting to validate accuracy and interventions if indicated.
- Review quarterly elopement risk assessments to validate accuracy and interventions if indicated.
- Maintenance Director/designee will inspect facility exit doors to validate doors are functioning properly.
- Administrator will round with the Maintenance Director validating doors are functioning properly.
- Hold an Ad Hoc QACPI.
- Notify the Medical Director of the incident and plan.
- Present results of audits in the QAPI Committee meeting for review and recommendations.
Failure to Monitor Wander Guard and Supervise Resident Resulting in Elopement
Penalty
Summary
The deficiency involves the facility’s failure to ensure adequate supervision and prevent a successful elopement for one resident identified as at risk for wandering and elopement. The resident was admitted with diagnoses including traumatic subdural hemorrhage, muscle weakness, difficulty in walking, and need for assistance with personal care. An admission MDS showed a BIMS score of 9/15, indicating moderate cognitive impairment, and documented that the resident used a wheelchair and required substantial assistance for most ADLs. The facility’s own policy defined wandering and elopement, required staff training on elopement prevention, and called for interventions and care plan documentation for residents at risk of elopement. Physician orders were in place directing staff to check the resident’s wander guard for effectiveness and function every shift beginning shortly after admission. However, review of the MAR/TAR for the period from admission through the date of elopement showed that this order was not consistently documented as completed. For the period 01/30/26–02/19/26, there was an order to check the wander guard every shift, but it was only signed once on the date of the elopement for the first shift. There was no documentation on the MAR/TAR for January related to checking the wander guard, despite the order being in effect. The resident’s care plan, initiated on admission and revised on 02/19/26, identified behavioral symptoms of wandering and elopement related to impaired cognition and impulsivity, and included an intervention to equip the resident with a wander guard upon admission for 48 hours and to check the device’s proper functioning every shift, but the documented implementation of these checks was lacking. In the days leading up to the elopement, progress notes documented that the resident needed frequent redirection due to wandering in and out of other residents’ rooms, and that staff discussed with the resident’s representative the possibility of obtaining a sitter because of these behaviors. Another note described the resident being found seated on a fall mat after getting out of bed to remove pictures from the wall and pack his bag, indicating ongoing impulsive and wandering behavior. On the night of the elopement, a CNA reported that the resident had been described as hard to redirect and constantly pacing the unit in his wheelchair. Later that night, the resident was found wandering in the parking lot and brought back inside by a CNA; the nurse documented that the door alarm was not going off at the time the resident was found outside. The resident’s representative later stated that he had been informed that the front door was not working properly and that the resident had a wander guard device that should have locked the door when he left, but the door did not function correctly, allowing the resident to exit the building. Based on these findings, surveyors determined that the facility failed to provide adequate supervision and accident prevention, resulting in a successful elopement and an Immediate Jeopardy determination at F689. The State Agency determined that the facility’s non-compliance with federal health and safety regulations caused or was likely to cause serious injury, harm, impairment, or death, and identified the Immediate Jeopardy as related to 42 CFR 483.25, Quality of Care. The Immediate Jeopardy was determined to have existed as of the date of the elopement. The survey findings emphasized the lack of documented adherence to physician orders and care plan interventions for checking the wander guard device, the presence of documented wandering and impulsive behaviors, and the fact that the resident was able to leave the building without triggering a door alarm. These combined actions and inactions led to the conclusion that the facility did not ensure the environment was free from accident hazards and did not provide adequate supervision to prevent the resident’s elopement.
Removal Plan
- Resident was immediately located and safely returned to the facility.
- Full nursing assessment completed by licensed nurse; no injuries noted.
- Physician/Medical Director and responsible party notified by administrator.
- Resident placed on increased monitoring immediately.
- Wandering/elopement risk reassessed.
- Care plan updated to include enhanced interventions.
- Wander guard applied and verified functioning.
- Staff education initiated by administrator.
- Incident reported per facility policy and state requirements.
- Facility conducted a 100% audit of all residents for elopement risk.
- Verified wander guard placement and function for all residents.
- Verified accuracy of assessments and care plans for all residents.
- Updated care plans to include individualized interventions such as secured unit placement/discharge plan and structured activities to reduce wandering.
- Conducted environmental safety checks.
- All exit doors secured and alarmed and verified by maintenance department weekly.
- Wander guard system tested by maintenance department weekly with a log.
- All staff education completed by DON/Administrator on policy/protocol for wandering and elopement and immediate response procedures if a resident is missing.
- Results reviewed in QWAPI meetings monthly for 3 months, with corrective actions implemented as needed.
Failure to Protect Cognitively Impaired Resident From Physical Abuse by CNA
Penalty
Summary
The deficiency involves a failure to protect a resident from physical abuse by a CNA. The facility’s abuse policy defines physical abuse as including hitting, slapping, and controlling behavior through corporal punishment. The resident involved was admitted with major depressive disorder and dementia with agitation, and a recent MDS showed a BIMS score of 7/15, indicating severe cognitive impairment. The resident was generally independent with toileting and transfers. On the day of the incident, the resident was on a locked dementia unit and had experienced bowel incontinence, leaving the bathroom soiled. A CNA entered the resident’s room to assist with cleaning the bathroom. During this interaction, the resident became agitated and combative, reportedly spitting on the CNA and striking the CNA in the face with a wet washcloth containing bowel movement. The CNA later reported that she responded by holding the resident’s hands above her head and then making contact with the resident’s face with an open hand, described as a slap or “smudging” the resident’s face. The CNA admitted to multiple staff, including the charge nurse, DON, Administrator, and Social Services, that she had put her hands on the resident and struck the resident in the face with an open hand in retaliation for the resident’s actions. A police report documented that the CNA admitted to assaulting the resident with an open-hand slap during a physical altercation. Staff who assessed the resident after the incident noted that the resident appeared visibly upset but had no visible injuries, and the resident was unable to recall the specific events due to severe cognitive impairment. The State Agency determined that the facility’s non-compliance with abuse regulations caused or was likely to cause serious harm and cited the facility under 42 CFR 483.12 for failure to ensure the resident was free from physical abuse.
Removal Plan
- Removed CNA3 from the resident care area after the incident.
- Interviewed CNA3 regarding the incident.
- Terminated CNA3 by the Administrator and DON.
- Notified law enforcement of the incident.
- Submitted a report to the Regional Ombudsman.
- Completed a nursing assessment and body audit of R1; no injuries found.
- Notified R1's family/responsible party of the incident.
- Monitored residents for psychosocial distress or changes by nursing staff and Social Services.
- Provided 1:1 re-education for staff working in skilled nursing on abuse and appropriate response/intervention and workplace fatigue.
- Conducted an investigation and determined there was no physical evidence of abuse.
- Social worker interviewed all residents on Unit 3 regarding abuse, whether any abuse had been witnessed/experienced, and whether residents felt safe.
- Social worker interviewed residents on other skilled units regarding abuse and whether residents felt safe.
- Arranged for MD and PA to evaluate R1; MD issued new medication orders and PA checked on the resident.
- Obtained family consent for a psychiatric evaluation.
- Social worker contacted the family and obtained updates; family visited and reported no changes in mood/behavior/psychosocial status.
- Social worker checked in on R1 and monitored for changes.
- Initiated in-house education for all staff working in Skilled Nursing on types/definitions of abuse, dementia with abuse prevention, de-escalation of behaviors, and how to appropriately avoid these situations.
- Re-educated staff on who the Abuse Coordinator is and how to notify the Abuse Coordinator of concerns.
- Reviewed the abuse policy with staff.
- Obtained statements from all staff who work in Skilled Nursing.
- Continued education ongoing.
- Nursing management (DON, ADON, Unit Managers) to conduct rounding and audits for signs of abuse.
- Held QAPI and updated it regarding this issue.
Failure to Use Required Gait Belt During Ambulation Resulting in Hip Fracture
Penalty
Summary
The facility failed to ensure a resident was free from accident hazards and received adequate supervision during ambulation, resulting in a fall and left hip fracture. The facility’s Fall Management Program policy included staff education and interventions to prevent unsafe transfers and ambulation. The resident had severe cognitive impairment, as evidenced by a BIMS score of 3/15, and used a walker and wheelchair. A Safe Resident Handling Data Collection form documented that a gait belt and walker were required for transfers with staff and that the resident continued to require use of a gait belt. The resident’s care plan included assistance with transfers and ambulation and provision of adaptive equipment, but there was no physician order for a gait belt, and gait belt use was not listed on the care plan. Instead, the Administrator stated that transfer methods, including gait belt use, were communicated via name tags on residents’ doors and that the resident had a history of tripping over her own feet and falling. On the day of the incident, the resident was being assisted by a CNA from the bathroom when the resident’s feet became twisted and she fell to the floor. The CNA reported she was holding the resident’s pants while walking her from the bathroom and acknowledged that the fall was her fault. Documentation indicated the resident fell in her room while being transferred/ambulated from the bathroom with the CNA present, wearing shoes at the time. The Administrator confirmed that the resident had been assessed for gait belt use and that the resident did not have a gait belt on when she fell. The Administrator stated that, in situations where a resident is already in motion without proper equipment, staff should hold the resident and call for help rather than continue ambulation. The resident sustained a subcapital femoral neck fracture of the left hip, required surgical repair at a hospital, and was later readmitted to the facility for rehabilitation and strengthening, with documentation noting she had been confined to a wheelchair prior to the fall and was unlikely to progress beyond her previous level of activity.
Failure to Notify Physician of Resident’s Elevated Blood Pressures
Penalty
Summary
The deficiency involves the facility’s failure to notify a resident’s physician of significantly elevated blood pressures as required by facility policy. The facility’s policy on Change in a Resident’s Condition or Status, revised February 2021, states that the nurse will promptly notify the attending or on-call physician when there is a significant change in the resident’s physical condition, defined as a major decline or improvement that will not normally resolve without intervention. The resident was admitted with diagnoses including Alzheimer’s disease, essential hypertension, and hypothyroidism, and had an active order for Benazepril 5 mg daily for hypertension with instructions to hold the medication if systolic blood pressure (SBP) was less than 110. The admission MDS showed the resident was unable to complete the BIMS interview and had an active diagnosis of hypertension. Blood pressure records showed multiple elevated readings, including 172/102 and 172/101 on one day and 171/119 on the following day. Review of the nurse’s notes revealed no documentation that the physician or PACE program was notified of these elevated blood pressures. The care plan indicated the resident was a PACE participant and directed staff to contact PACE for any medical needs. During interviews, the UM stated all medication orders came from PACE, and the DON acknowledged that 171/119 was an elevated blood pressure and that a call should have been made to the on-call PACE medical director, with family also to be notified of the change in condition. The patient liaison and weekend supervisor both reported not being informed of the elevated blood pressures, and CNA staff reported notifying an RN of the elevated readings but was unsure what occurred afterward. The RN stated she did not recall the patient but indicated that if there was no progress note, the notification would not have been documented anywhere else.
Failure to Obtain and Administer Ordered Seizure Medication
Penalty
Summary
The facility failed to obtain and administer Lacosamide, an ordered seizure medication, for one resident, resulting in 11 missed doses over the period from 1/7 to 1/13. The resident was admitted with diagnoses including epilepsy, paranoid schizophrenia, and dementia. Review of the care plan showed no care plan addressing epilepsy, seizure risk, or seizure medications. Review of the MAR for 1/7/26 through 1/14/26 showed that the resident did not receive Lacosamide 100 mg, ordered as 1.5 tablets by mouth twice daily for seizures, for a total of 11 missed doses. The facility’s policy on Adverse Consequences and Medication Errors defined a medication error to include omissions when a drug is ordered but not administered. During interviews, an LPN stated that if a progress note about Lacosamide not being given was scratched out, it meant the medication was administered, and that when waiting for a medication, the nurse keeps a running list and calls the pharmacy for status updates. The Staff Development Coordinator reported that the protocol for missing medications requires nurses to call the pharmacy and document the call, notify the MD for alternatives, and check the Omnicell if the medication is not a narcotic. The DON stated that on admission, floor nurses should send all prescriptions to the pharmacy and, if a prescription is missing, contact onsite/on-call providers to obtain one so the pharmacy can send the medication stat, and reported being unaware that there was no prescription for Lacosamide. The resident’s PCP stated she had no memory of being notified about any missed Lacosamide doses and explained that the NP should be notified first and work with the pharmacy, and if issues persist, the PCP should be contacted; she also stated that missing medication should be communicated immediately by direct means, not by a note left in a book.
Failure to Maintain Washer Filters per Manufacturer Instructions
Penalty
Summary
Surveyors identified a deficiency in the facility’s infection prevention and control program related to the maintenance of laundry equipment. Review of the Alliance Laundry Systems washer manufacturer guidelines showed that, as part of end-of-day maintenance, the AC invert drive filter was to be cleaned by removing the external plastic cover, taking out the foam filter, and washing it with warm water and allowing it to air dry, or by vacuuming the filter. During an observation of the laundry area, the filter located on the front of the washing machine was found to be heavily soiled with lint and debris, despite a metal manufacturer label directly beneath the filter stating, "Clean Daily." Three of three washing machines observed had this issue. In an interview conducted at the time of the observation, the Laundry Supervisor acknowledged the condition of the filter and stated that laundry personnel did not maintain the filter, indicating that maintenance staff were responsible for cleaning it. In a subsequent interview, the Maintenance Supervisor reported that maintenance staff usually cleaned the filter about three times a week on Monday, Wednesday, and Friday, rather than daily as directed by the manufacturer. The Maintenance Supervisor also stated there was no log or record maintained to verify that the filter was cleaned as required.
Medications Left at Bedside Without Self-Administration Order
Penalty
Summary
The facility failed to ensure the resident environment remained free of accident hazards when medications were left at the bedside for one resident. The facility’s “Oral Medication Administration Procedure” policy states that staff must administer oral medications in an organized and safe manner, remain with the resident while the medication is swallowed, and never leave medication in a resident’s room without an order for self-administration. Review of the resident’s orders showed there was no order for self-administration of medication. The resident involved had diagnoses including post hemorrhagic anemia, gastrointestinal hemorrhage, irritable bowel syndrome, and osteoarthritis, and had a BIMS score of 15/15, indicating no cognitive impairment. The baseline care plan documented decreased ability to perform ADLs/self-care related to debility/generalized weakness. During observation, two white tablets were found in a medication cup on the resident’s bedside table. An LPN confirmed the medications should not have been left in the room and that the resident did not have an order to self-administer. The resident stated that a nurse had brought the medications the previous night and that she was saving them to use when needed, identifying them as Imodium. The DON stated that nurses are not to leave medications at the bedside and should remain with the resident to ensure medications are swallowed safely, and that anyone could take medications left at the bedside.
Significant Medication Error When Wrong Resident Received Another Resident’s Medications
Penalty
Summary
The deficiency involves a failure to ensure that a resident was free from significant medication errors when an LPN administered another resident's medications. Facility policy required that medications be administered safely and as prescribed, including verifying the resident's identity before administration using methods such as checking an identification band, reviewing a photograph on the medical record, and, if necessary, confirming identity with other staff. The policy also required the person administering medications to check the label three times to verify the right resident, medication, dosage, time, and route, and prohibited administering medications ordered for one resident to another. Despite these requirements, the LPN pre-poured medications for more than one resident at a time and did not correctly verify the resident's identity before administration. The resident who received the wrong medications, identified as R2, had been admitted with diagnoses including cognitive communication deficit, dementia with mild anxiety, atrial fibrillation, dysphagia, and major depressive disorder. Another resident, identified as R3, had diagnoses including heart failure, high blood pressure, chronic pain syndrome, and lumbar spondylosis, and had active orders for multiple medications: oxycodone 30 mg three times daily, amlodipine 5 mg (two tablets once daily), losartan 50 mg twice daily, dofetilide 250 mcg twice daily, gabapentin 600 mg four times daily, and metoprolol 50 mg once daily. R2 did not have physician orders for these medications. On the morning of the incident, the LPN labeled a medication cup with a resident's name, poured medications into the cup, mixed whole pills in pudding, and administered them to R2 in her room. The LPN later discovered that R2's medication cup was still on the cart and realized that the medications given to R2 were actually those prescribed for R3. Following the administration error, staff documented that R2 had received oxycodone 30 mg, amlodipine 5 mg, losartan 50 mg, dofetilide 250 mcg (also documented once as 520 mcg), gabapentin 600 mg, and metoprolol 50 mg, none of which were ordered for her. Progress notes and vital sign records showed that R2 subsequently experienced low blood pressure and slow heart rate, with multiple blood pressure readings in the 70s and 80s systolic and 40s diastolic, and heart rates in the 40s and 50s. A nurse practitioner assessed R2 shortly after the error and initially noted no acute distress, but within an hour R2 became symptomatic. Later documentation indicated that R2 was transferred to the hospital, where she was evaluated for somnolence, hypotension, bradycardia, and hypoxia after receiving the incorrect medications. Hospital records described that she required interventions including IV fluids, naloxone, atropine, and vasoactive medications due to persistent hypotension over several days, and she was diagnosed with hypotension due to drugs, drug overdose (accidental or unintentional), confusion caused by a drug, bradycardia, respiratory insufficiency, sepsis with acute hypoxic respiratory failure, and pneumonia. The state survey agency determined that the facility's non-compliance with pharmacy services requirements caused or was likely to cause serious injury, harm, impairment, or death, and cited the facility at F760.
Removal Plan
- The Administrator notified the Medical Director of the Immediate Jeopardy.
- R2 was assessed by the Nurse Practitioner, and new orders were written for vital signs every 30 minutes and Midodrine stat.
- R2 was sent to the emergency department for a higher level of care.
- The Assistant Director of Nursing began the investigation into the medication error.
- The Assistant Director of Nursing counseled LPN1 related to the medication error and failure to follow the five rights of medication pass, including prepulling medication that resulted in the medication error; the licensed nurse was placed on a process improvement plan.
- The Assistant Director of Nursing provided 1:1 education with LPN1 related to types of medication errors, causes, and prevention.
- The Assistant Director of Nursing began a medication pass in-service related to the 5 rights of medication administration.
- The Assistant Director of Nursing or designee began education with the licensed nurses on the 5 rights of medication pass and medication administration.
- The Assistant Director of Nursing or designee began education on the medication administration policy to include how to verify the medications are correct for all licensed nurses on or before their next scheduled shift.
- The Assistant Director of Nursing or designee began competency checks on medication pass on all licensed nurses.
- The Administrator, the Director of Nursing, and the Assistant Director were re-educated on Medication Pass, including medication errors, by the Regional Assistant Director of Clinical Services.
- The Director of Nursing completed a review of hospitalizations to determine if any were related to medication error.
- The Director of Nursing completed a medication error review to ensure proper documentation, appropriate corrective action, and reporting compliance.
- Nurse management will randomly select each nurse daily to observe medication passes for 7 days, then weekly for 4 weeks, then monthly for 2 months.
- The nurse involved in the deficiency will complete medication pass competency daily for 7 days, weekly for 4 weeks, monthly for 2 months, and quarterly for 2.
Failure to Report Serious Medication Error Resulting in Resident Hospitalization
Penalty
Summary
The facility failed to timely report a significant medication error that resulted in serious bodily injury to the Administrator and the State Agency within two hours, as required by its own abuse, neglect, exploitation, and misappropriation reporting policy. The policy, last revised in September 2022, states that suspicions of abuse, neglect, exploitation, misappropriation, or injury of unknown source must be reported immediately to the Administrator and appropriate authorities, defining "immediately" as within two hours for allegations involving abuse or resulting in serious bodily injury. Despite this, the medication error involving Resident 2, which led to hospitalization, was not entered on the facility’s reportable incident log and was not reported to the State Agency or Administrator as required. Resident 2 was admitted with diagnoses including cognitive communication deficit, dementia with mild anxiety, atrial fibrillation, dysphagia, and major depressive disorder. On the morning of 12/04/25, LPN1 pre-pulled medications for more than one resident at a time and prepared medications for Resident 2 and Resident 3. When Resident 3 requested pain medication, LPN1 retrieved oxycodone for Resident 3 but then became distracted and administered Resident 3’s medications to Resident 2 instead. Witness statements from the Unit Manager and ADON documented that Resident 2 received multiple medications not prescribed for them, including oxycodone 30 mg, amlodipine 5 mg, losartan 50 mg, dofetilide, gabapentin 600 mg, and metoprolol 50 mg. Progress notes show that Resident 2’s blood pressure remained low despite ordered midodrine and fluids, with documented hypotension, bradycardia, and decreased respirations, and the resident was ultimately transferred to the hospital for further evaluation. Following the error, LPN1 reported the incident to her supervisor, and the ADON and NP were notified; however, the Administrator and State Agency were not notified as required by policy. The DON, who was on maternity leave at the time, later stated that the incident should have been reported to the State Agency but confirmed that no report was submitted and that the ADON was unaware the incident needed to be reported. The ADON stated she was unsure if the Administrator had been notified and acknowledged she did not know she was required to report the incident to the State Agency. The Facility Administrator reported that he only became aware of the medication error recently, after speaking with another resident, and confirmed that no report had been sent to the State Agency and that he had not been informed of the incident when it occurred.
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