Opus Post Acute Rehabilitation
Inspection history, citations, penalties and survey trends for this long-term care facility in West Columbia, South Carolina.
- Location
- 300 Agape Drive, West Columbia, South Carolina 29169
- CMS Provider Number
- 425379
- Inspections on file
- 20
- Latest survey
- January 29, 2026
- Citations (last 12 mo.)
- 1
Citation history
Health deficiencies cited at Opus Post Acute Rehabilitation during CMS and state inspections, most recent first.
A resident with significant physical and cognitive impairments, requiring staff assistance for all ADLs, was left without access to their call light after a CNA intentionally removed it and placed it out of reach. This action was confirmed by the DON and constituted neglect, as it violated facility policy and the resident's care plan, though no adverse outcomes were reported during the incident.
Staff did not remove plated food, utensils, and drinks from serving trays onto the table for three residents dining communally, and a CNA stood while assisting a dependent resident with a meal instead of sitting, contrary to facility policy and expectations for promoting dignity and a homelike environment.
Surveyors found that call lights were not within reach for multiple residents with varying cognitive and physical impairments, and one resident's wheelchair had damaged arms. These deficiencies were observed during the survey and confirmed by facility leadership as contrary to policy.
Surveyors identified that a fall mat was improperly positioned under a bed, creating a hazard, and that several bathroom floors were excessively slippery due to a greasy buildup, leading to resident falls. Additionally, a resident with severe cognitive impairment and a history of falls was left unsupervised in a geri-chair, resulting in a fall and injury. Staff and administration were unaware of these hazards, and improper cleaning practices were suggested as a contributing factor.
Staff did not assist or offer hand hygiene to four residents before or after meals, and bath basins for three residents were found uncovered and unlabeled under shared sinks. The DON confirmed that facility procedures require both hand hygiene assistance and proper labeling and covering of basins.
The facility failed to maintain proper infection control measures for aerosol drainage bags and a shared glucometer. Observations showed drainage bags on the floor and improper cleaning of the glucometer between residents. Staff lacked awareness of infection control protocols, posing a risk of cross-contamination and infection spread among residents with respiratory and diabetes care needs.
The facility failed to label, store, and discard food items according to expiration dates, as required by policy. During a survey, numerous items in the main kitchen were found without labels or expiration dates, including rice, croutons, marshmallows, noodles, cheeses, and bread products. Interviews with staff revealed inconsistencies in implementing the labeling and dating policy, with the Lead Cook and Regional Dietician acknowledging lapses in procedure.
The facility failed to provide a homelike environment for two residents. One resident, with multiple health issues, had to manage her own breakfast tray and move a trash can from her shower. Another resident's room was not cleaned properly, with chips scattered on the floor for days. Staff confirmed these conditions were not in line with facility policies.
A facility failed to obtain necessary lab orders for a repeat PT/INR test after adjusting a resident's Coumadin dose. The resident, with a history of atrial fibrillation and deep vein thrombosis, required close monitoring of INR levels. Despite expectations for nurses to ensure follow-up tests, the Director of Nursing could not find an order for the repeat test, leading to a deficiency in care standards.
A resident with multiple health issues, including diabetes and heart failure, did not receive prescribed nutritional supplements due to a failure in updating meal tickets. Despite a physician's order for fortified pudding to prevent malnutrition, the dietary department did not include it on the resident's meal tickets, resulting in the resident not receiving the supplements. The oversight was acknowledged by the dietary manager, and the issue was not known to the director of nursing or the administrator until it was brought to their attention.
A resident with chronic respiratory conditions was not provided the correct oxygen flow rate as per physician orders, receiving incorrect levels of 2.5 LPM and 1.5 LPM instead of the prescribed 2 LPM. The resident was unaware of how to adjust the machine, and staff had not verified the settings since the initial setup. The DON acknowledged the importance of adhering to physician orders to prevent health decline.
The facility failed to properly store drugs and biologicals in two treatment/medication carts, as observed during a survey. Items such as wound dressings and gauze were found opened and no longer sterile, and some were expired. A registered nurse confirmed that opened items should be discarded, but these items were only discarded after being observed by surveyors. The facility's policy requires routine inspection and proper storage of medications, which was not adhered to.
Call Light Removed from Resident's Reach by CNA
Penalty
Summary
A deficiency occurred when a Certified Nursing Assistant (CNA) removed a resident's call light and placed it out of the resident's reach, resulting in the resident not having access to the call light. The facility's policy on the prevention of abuse requires staff to deliver care in a manner that respects residents' rights and ensures their safety, including access to assistance. The resident involved had multiple diagnoses, including muscle weakness, cognitive communication deficit, lack of coordination, and required staff assistance for all activities of daily living (ADLs), transfers, bed mobility, and personal care. The resident's care plan specifically indicated a need for staff assistance with toileting, transfers, and other ADLs due to physical and cognitive limitations. The incident was confirmed through interviews and record review. The resident recalled the incident and identified the CNA involved, stating that other staff members treated him well and that he felt safe in the facility. The Director of Nursing (DON) confirmed that the CNA admitted to removing the call light and placing it out of reach. The resident did not experience any negative or adverse outcomes during the period without the call light, but the removal itself constituted neglect of the resident's needs as outlined in the facility's policies and the resident's care plan.
Failure to Promote Homelike Dining Experience and Dignified Meal Assistance
Penalty
Summary
The facility failed to promote a homelike dining experience for its residents, as observed during meal service. Three residents who dined communally in the main dining room were served their meals on trays, with staff failing to remove the plated food, eating utensils, and drinks from the serving trays onto the table. One of the residents confirmed that staff do not move the trays, and the Director of Nursing acknowledged that it is the facility's expectation for staff to remove food from serving trays to encourage a homelike environment. Additionally, a dependent resident with quadriplegia and intact cognition was observed being assisted with a meal by a CNA who stood at the bedside rather than sitting, as is expected for feeding residents. The CNA confirmed her practice of standing while assisting this resident, stating it was easier for him, despite knowing the expectation to sit while feeding. These actions were inconsistent with the facility's policy to treat all residents with kindness, dignity, and respect.
Failure to Ensure Call Lights Within Reach and Wheelchair Maintenance
Penalty
Summary
The facility failed to ensure that call lights were within reach for six out of thirteen residents reviewed, as required by their own Call Light/Bell policy. Observations revealed that call bells for several residents were either hanging on the wall, on the floor, or off the bed, making them inaccessible. These residents had varying degrees of cognitive impairment and physical limitations, including severe dementia, muscle weakness, hemiplegia, and unsteadiness on their feet. The policy states that the call device should be placed within the resident's reach before staff leave the room, but this was not consistently followed. Additionally, the facility failed to maintain a resident's wheelchair in good repair, as one resident was observed with wheelchair arms that were tattered, peeling, and worn. Interviews with the DON and Administrator confirmed that call bells should always be within reach of residents, indicating awareness of the policy. The deficiencies were identified through direct observation and review of medical records, which documented the residents' medical conditions and cognitive status at the time of the incidents.
Failure to Prevent Accident Hazards and Provide Adequate Supervision
Penalty
Summary
The facility failed to ensure that the environment was free from accident hazards and did not provide adequate supervision to prevent accidents for several residents. One resident's fall mat was observed to be stuck under the wheel of the bed and protruding, creating an accident hazard. Additionally, the bathroom and shower room floors for four residents were found to have a buildup of a grey, greasy substance, making the floors excessively slippery. Multiple residents reported that the bathroom floors were very slippery when wet, and two residents stated they had fallen in the bathroom due to the slippery conditions. Staff interviews revealed that the maintenance director and administration were not aware of the slippery floors, and the maintenance director suggested improper cleaning practices could be the cause. In another incident, a resident with severe cognitive impairment, a history of repeated falls, and agitation was left unsupervised in a geri-chair while the assigned CNA left the room to retrieve supplies. The resident fell from the chair, resulting in a head laceration and requiring hospital evaluation. The CNA acknowledged that he should not have turned his back on the resident and should have gathered all necessary supplies beforehand. The DON confirmed that the resident was care planned for falls and that staff were expected to maintain supervision. The facility's policy required monthly environmental rounds to ensure a safe and functional environment, but observations and interviews indicated lapses in both environmental safety and staff supervision. The lack of awareness and failure to address known hazards, such as improperly placed fall mats and slippery bathroom floors, as well as inadequate supervision of high-risk residents, directly contributed to the deficiencies identified during the survey.
Failure to Provide Hand Hygiene and Properly Label Bath Basins
Penalty
Summary
Staff failed to assist or offer hand hygiene to four residents before and/or after meals, as observed during multiple meal times. These residents had varying degrees of cognitive impairment and physical limitations, including sequelae of cerebral infarction, spinal stenosis, dementia, diabetes, hemiplegia, traumatic brain injury, muscle wasting, and atrophy. Observations confirmed that staff did not provide or prompt hand hygiene for these residents during meal service. Additionally, bath basins used by three residents were found uncovered and unlabeled under shared vanity sinks. The Director of Nursing confirmed that facility procedure requires basins to be labeled and covered with plastic, and that staff are expected to assist residents with hand hygiene before and after meals. These lapses were directly observed and confirmed through staff interview.
Infection Control Deficiencies in Aerosol and Glucometer Practices
Penalty
Summary
The facility failed to ensure proper infection control measures were taken regarding aerosol drainage bags for two residents. Observations revealed that the aerosol drainage bags for these residents were found on the bedroom floor on multiple occasions. The Director of Nursing acknowledged that the drainage bags should not have been on the floor due to infection control concerns. Both residents had significant respiratory conditions requiring tracheostomy care and continuous aerosol therapy, which necessitated strict adherence to infection control protocols. Additionally, the facility did not properly clean and disinfect a blood glucose meter that was shared among multiple residents. Observations showed that staff did not follow the facility's policy or the manufacturer's recommendations for cleaning and disinfecting the glucometer between uses. Staff members were observed placing the glucometer on unclean surfaces and failing to use appropriate barriers or disinfectants. Interviews with staff revealed a lack of awareness and understanding of the proper procedures for cleaning the glucometer, which is critical to prevent cross-contamination and the spread of infections. The facility's failure to adhere to infection control protocols for both aerosol drainage bags and the glucometer was identified as a serious deficiency. The State Agency determined that these lapses in infection control posed a risk of serious harm to residents, leading to the identification of Immediate Jeopardy related to infection control practices. The facility's policies were not effectively implemented, resulting in potential exposure to infectious agents for residents requiring respiratory and diabetes management care.
Removal Plan
- Resident sample numbers #388, #45, #340 the licensed nurses on staff at that time were immediately in-serviced once notified by surveyor to prevent future occurrences, glucometer cleaned and disinfected, notifications of incident made to Medical Director and Nurse Practitioner with no new orders.
- All residents that require glucose monitoring by glucometer have the potential to be affected.
- Inservice initiated with all licensed nurses and completed prior to the nurses next scheduled shift by the Director of Nursing and/or clinical supervisors, staff were educated on equipment cleaning of the glucometer devices to include cleaning and disinfecting before and after each resident's use.
- Staff educated to clean with an EPA disinfectant for the wet time that is indicated by manufacturer guidelines that is effective against blood borne pathogens that meet OSHA's standards. Licensed nurses educated on utilizing a barrier between the glucometer device and in contact with surface areas to prevent cross contamination and the prevention of the spread of blood borne pathogens.
- Staff education reinforced at the Annual Skills Fair.
- All licensed nurses will be educated on the glucometer policy upon hire and during new hire orientation.
- The clinical nursing supervisors will complete audits to ensure that all staff remain in compliance with infection control procedure for glucometer cleaning and disinfecting of blood glucose devices.
- ADHOC QAPI meeting held to discuss alleged deficiencies and implementation of POC.
- Findings of the audit will be reported to the Administrator and Director of Nursing for compliance review.
- Failure to adhere to facility policy will be considered a violation. Violations will result in disciplinary action in accordance with the facility progressive disciplinary policy.
- A report of findings and subsequent disciplinary action, if applicable, will be reported to the facility Quality Assurance Committee consisting of Director of Nursing, Medical Director, Administrator, Pharmacy Consultant to review the need for continued intervention or amendment of and disposed of in accordance with the facility policies and procedures.
Failure to Label and Discard Expired Food Items
Penalty
Summary
The facility failed to ensure that food items in the main kitchen were labeled, stored, and discarded according to their expiration dates, as observed during a survey. The facility's policy requires all food items in storage areas to be labeled and dated, with specific guidelines for newly opened items. However, during an inspection of the dry storage, walk-in refrigerator, and deep freezer, numerous food items were found without labels or expiration dates. These included bags of rice, croutons, marshmallows, spaghetti noodles, and various cheeses, among others. Additionally, several items were found to be expired, such as grated Parmesan cheese, crinkle cut wedge potatoes, and various bread products. Interviews with the facility's staff revealed inconsistencies in the implementation of the labeling and dating policy. The Lead Cook acknowledged her responsibility for ensuring items are properly labeled and dated but admitted there was no way to determine when some items were opened. The Regional Dietician stated that deliveries are labeled with the delivery date and that monthly walkthroughs are conducted to check labeling and dating. However, the presence of expired and unlabeled items suggests a lapse in these procedures. The Kitchen Manager also mentioned that food items are dated per delivery date and that prepared items have a 48-72 hour usage window, but the findings indicate these practices were not consistently followed.
Failure to Maintain a Homelike Environment for Residents
Penalty
Summary
The facility failed to provide a comfortable and homelike environment for two residents, leading to deficiencies in their care. One resident, who was admitted with multiple diagnoses including chronic diastolic congestive heart failure and major depressive disorder, reported that her breakfast tray remained on her table until lunchtime, indicating a lack of assistance from staff. Additionally, a large trash can was observed in her shower, which she had to move herself to take a shower. A CNA confirmed that trash cans are not usually kept in showers and acknowledged that the trash can should not have been there. Another resident, admitted with conditions such as peripheral vascular disease and chronic kidney disease, had chips scattered across the floor of her room over several days. The Environmental Services Director confirmed that the room should have been swept and mopped daily, indicating a failure in maintaining cleanliness. The Director of Nursing also stated that trash cans should not be in residents' showers, further highlighting the facility's failure to ensure a safe and comfortable environment for its residents.
Failure to Obtain Follow-Up Lab Orders for Anticoagulant Therapy
Penalty
Summary
The facility failed to adhere to professional standards of practice by not obtaining lab orders for a repeat PT/INR test after adjusting the anticoagulant medication, Coumadin, for a resident. The resident, who was cognitively intact, had a history of proximal atrial fibrillation, Type 2 Diabetes, deep vein thrombosis, and hypertension. The resident's Coumadin dose was adjusted due to fluctuating INR levels, but the necessary follow-up lab orders to monitor the INR levels were not obtained, which is a critical step in managing anticoagulation therapy. Interviews with the Director of Nursing (DON) and the Nurse Practitioner (NP) revealed that there was an expectation for nurses to ensure follow-up PT/INR tests were ordered and conducted. However, the DON was unable to locate an order for a repeat INR test after the medication adjustment, and the NP stated that if she forgets to order a repeat PT/INR, the nurses should contact her. This oversight in obtaining the necessary lab orders after a medication adjustment led to a deficiency in the standard of care provided to the resident.
Failure to Provide Prescribed Nutritional Supplements
Penalty
Summary
The facility failed to provide nutritional supplements to a resident, as prescribed by the physician, to prevent potential nutritional problems or further weight loss. The resident, who was admitted with multiple diagnoses including cerebral infarction, Type 2 Diabetes Mellitus, and heart failure, was observed to be weak and malnourished. Despite having a physician order for fortified pudding with lunch and dinner due to the risk of malnutrition, the resident reported not receiving any supplements since admission, only a meal tray and one drink due to fluid restrictions. The resident's electronic health record confirmed the physician's order for fortified pudding, which was not reflected on the meal tickets. The dietary aide and registered dietician confirmed that the meal tickets did not include the fortified pudding, indicating the resident had not been receiving the prescribed supplements. The dietary manager admitted to forgetting to manually update the meal ticket to include the fortified pudding, despite receiving the diet communication form from nursing staff. Interviews with the director of nursing and the administrator revealed a lack of awareness of the resident's weight loss and the failure to execute physician orders. The director of nursing, who had recently assumed the position, emphasized the expectation for staff to follow physician and dietary orders to prevent further decline in residents. The administrator, who was also unaware of the issue, planned to address the matter in an upcoming QAPI meeting.
Failure to Provide Correct Oxygen Flow Rate
Penalty
Summary
The facility failed to provide respiratory care in accordance with professional standards for a resident, identified as R140, who was admitted with multiple diagnoses including chronic obstructive pulmonary disease and chronic respiratory failure with hypoxia. The physician's order specified that R140 should receive oxygen at 2 liters per minute (LPM) via nasal cannula continuously. However, observations revealed that R140 was receiving oxygen at incorrect flow rates of 2.5 LPM and 1.5 LPM at different times, contrary to the physician's order. Interviews with R140 and the nursing staff indicated that the resident was not aware of how to adjust the oxygen machine, and the staff had not checked the oxygen settings since the initial setup. The Registered Nurse (RN1) confirmed the discrepancy in the oxygen flow rate and acknowledged that the resident had not been out of bed since admission, which required continuous oxygen therapy. The Director of Nursing (DON) stated that it was unacceptable for residents not to receive the correct flow rate, emphasizing the importance of following physician orders to prevent further decline in residents' health.
Improper Storage of Drugs and Biologicals
Penalty
Summary
The facility failed to ensure proper storage of drugs and biologicals in two of five treatment/medication carts, as observed during a survey. The facility's policy, dated 2014, mandates that medications and biologicals be stored safely, securely, and properly, following the manufacturer's or supplier's recommendations. It also requires nurses to routinely inspect medication storage facilities and discard any items that are no longer sterile or have expired. However, during observations, several items were found opened and no longer sterile, including wound dressings and gauze, and some items were expired. During interviews, a registered nurse (RN) confirmed that once a sterile item is opened, it should be discarded. Despite this, the survey revealed that opened and expired items were present in the Transitional Care Unit (TCU) and Continuing Care Unit (CCU) treatment carts. The RN was observed discarding these items only after the surveyor's observation. The RN also stated that each nurse is responsible for their own dressing changes, indicating a lack of adherence to the facility's policy on medication storage and inspection.
Latest citations in South Carolina
A resident with dementia, severe cognitive impairment, wandering behavior, and documented elopement risk eloped after staff failed to adequately respond to an exit-door alarm and did not promptly recognize the resident was missing. The resident, who required close supervision and was on 30-minute checks for wandering, was last seen ambulating in the facility before a dining room/fire exit alarm sounded; dietary staff briefly checked, saw no one, silenced the alarm, and returned to work without initiating a facility-wide missing-resident response. Later, when the resident did not appear for dinner, staff began searching and learned from a staff member driving home that someone resembling the resident was seen near a nearby store. Police, responding to a report of a suspicious person with a hospital bracelet, found the resident disoriented at a nearby intersection and arranged EMS transport to a hospital. Interviews showed that some CNAs lacked elopement training, one CNA was newly assigned to 1:1 care, and leadership acknowledged uncertainty about how long the alarm had been sounding and how the resident exited, supporting the finding of inadequate supervision and failure to prevent elopement.
A resident with traumatic brain injury, moderate cognitive impairment, wheelchair dependence, and documented wandering behaviors eloped from the facility after being able to exit through a door without an active alarm. Despite physician orders and a care plan requiring wander guard checks every shift, MAR/TAR review showed these checks were largely undocumented prior to the incident. Staff notes described frequent redirection needs, room-to-room wandering, and impulsive behavior, yet the resident was still able to leave the building and was later found in the parking lot. The State Agency determined this failure to supervise and to implement ordered wander guard monitoring constituted Immediate Jeopardy under F689 (Quality of Care).
A cognitively impaired resident with dementia and depression, who was usually independent with toileting, became involved in an altercation with a CNA while the CNA was assisting with cleaning a soiled bathroom. The resident became agitated, spit on the CNA, and struck the CNA in the face with a BM-soiled washcloth. In retaliation, the CNA held the resident’s hands and struck the resident in the face with an open hand, later describing the action as a slap or “smudging” the resident’s face. The CNA admitted to multiple staff and law enforcement that she had put her hands on and slapped the resident. Staff assessments noted the resident was visibly upset but without visible injuries, and the resident could not recall the incident due to severe cognitive impairment. Surveyors determined this constituted non-compliance with abuse regulations and cited the facility for failure to ensure freedom from physical abuse.
A resident with severe cognitive impairment, a history of falls, and documented need for a gait belt and walker during transfers was ambulated from the bathroom by a CNA without a gait belt in place. The CNA reported holding the resident’s pants while walking, during which the resident’s feet became twisted and she fell in her room. Facility documentation showed the resident had been assessed as requiring a gait belt, but gait belt use was not included in physician orders or the care plan and was instead communicated via door name tags. The resident sustained a left hip fracture requiring surgical repair and was later readmitted for rehab and strengthening.
A resident with Alzheimer’s disease and hypertension, treated with Benazepril and enrolled in PACE, had multiple significantly elevated BP readings over two consecutive days. Facility policy required prompt physician notification for significant changes in condition, and the care plan directed staff to contact PACE for medical needs. However, there was no documentation in nursing notes that the physician or PACE was notified, and the patient liaison and weekend supervisor reported not being informed. A CNA stated she reported the elevated BP to an RN, but the RN later indicated that if no progress note existed, the notification was not documented, resulting in a failure to notify the physician of the resident’s elevated blood pressures.
A resident with epilepsy, paranoid schizophrenia, and dementia did not receive 11 ordered doses of Lacosamide 100 mg, prescribed as 1.5 tablets PO BID for seizures, because the facility failed to obtain and administer the medication and did not develop a care plan addressing epilepsy, seizure risk, or seizure medications. Review of the MAR showed repeated omissions, and interviews revealed that although there was a protocol for handling missing medications—requiring nurses to call the pharmacy, notify the MD for alternatives, and check Omnicell—this process was not effectively followed or documented. The DON reported being unaware that there was no prescription for the medication, and the PCP stated she was never notified of the missed doses and that any missing medication should have been communicated to the NP and then to her by direct, immediate means.
Surveyors found that washer filters were heavily soiled with lint and debris on all observed machines, despite manufacturer instructions and a label on the equipment requiring daily cleaning. The Laundry Supervisor stated that laundry staff did not maintain the filters and that maintenance was responsible, while the Maintenance Supervisor reported the filters were typically cleaned three times per week and that no documentation was kept to verify cleaning in accordance with manufacturer guidelines.
A resident with multiple medical conditions and decreased ability to perform ADLs was found with two white tablets in a medication cup on the bedside table, which the resident identified as Imodium saved from a prior medication pass. Facility policy requires staff to remain with residents until oral medications are swallowed and prohibits leaving medications in a room without a self-administration order. Record review confirmed there was no such order for this resident. An LPN verified that medications had been left at the bedside contrary to policy, and the DON stated that nurses are not to leave medications at the bedside and must observe residents swallowing medications.
An LPN pre-poured medications for more than one resident and failed to follow required resident-identification and "five rights" checks, resulting in a resident with dementia and multiple comorbidities receiving another resident’s ordered regimen, including oxycodone 30 mg, multiple antihypertensives, an antiarrhythmic, and gabapentin, none of which were prescribed for her. After receiving the wrong medications mixed in pudding, the resident developed hypotension, bradycardia, somnolence, and hypoxia, with documented very low BP and HR, and was transferred to the hospital where she required IV fluids, naloxone, atropine, and vasopressor support and was diagnosed with drug-induced hypotension, accidental drug overdose, bradycardia, respiratory insufficiency, sepsis with acute hypoxic respiratory failure, and pneumonia. Surveyors found that this failure to adhere to the facility’s medication administration policy and to ensure residents were free from significant medication errors constituted non-compliance at F760, rising to Immediate Jeopardy.
The facility failed to report a serious medication error that led to a resident’s hospitalization to the Administrator and State Agency within the required two-hour timeframe. An LPN pre-pulled medications for more than one resident, became distracted, and administered another resident’s medications, including multiple cardiac and pain medications, to a resident with dementia, atrial fibrillation, dysphagia, and depression. The resident subsequently developed hypotension, bradycardia, and decreased respirations and was transferred to the hospital. Although the LPN notified supervisory nursing staff and the NP, the incident was not entered on the reportable incident log, the Administrator was not promptly informed, and the State Agency was not notified, in part because the ADON was unaware of the reporting requirement and the DON was on leave.
Failure to Supervise High-Risk Wanderer Resulting in Elopement
Penalty
Summary
The deficiency involves the facility’s failure to provide adequate supervision and prevent an elopement for a resident with known cognitive impairment and wandering behaviors. The resident had dementia with severe cognitive impairment, a BIMS score of 7/15, generalized muscle weakness, unsteadiness on feet, and abnormal gait and mobility. The admission MDS and care plan identified the resident as at risk for falls and elopement, with documented wandering throughout the facility and a recent elopement. An elopement risk observation completed shortly before the incident documented that the resident did not have safe decision-making capabilities. Nursing staff reported that the resident remained ambulatory with good strength and endurance, had impaired judgment and poor safety awareness, and required close supervision due to ongoing exit-seeking behaviors. On the day of the incident, staff last observed the resident in a safe environment ambulating in the facility between approximately 5:30 PM and 5:40 PM, which was described as baseline behavior. Around this same time frame, the alarm on a dining room/fire exit door near the dietary department sounded. Dietary staff responded, visually checked the area, reported not seeing anyone, re-engaged or disarmed the alarm, and returned to the kitchen. Multiple staff later acknowledged that it was difficult to hear the alarm in the kitchen and that they were unable to determine how long the alarm had been sounding before it was noticed. The facility’s elopement policy required immediate notification of all employees and a prompt, thorough search process when a resident was considered missing, but there is no indication that a facility-wide code or missing resident procedure was initiated at the time the door alarm sounded. Subsequently, between approximately 5:50 PM and 6:05 PM, the resident’s CNA noticed the resident was not in the room to receive a dinner tray and began looking for the resident, prompting a census head count. Staff were unable to locate the resident in the building, and a search was initiated. Around 6:08 PM to 6:39 PM, an employee leaving work by car believed they saw the resident near a nearby Dollar General store and called the facility. A nurse drove to the store but did not find the resident. During this period, the local police were notified by Dollar General about a suspicious person with a hospital bracelet. Police located the resident at a nearby intersection; the police report described the resident as delirious, disoriented, and unable to provide coherent responses. EMS was requested, and the resident was transported to a hospital emergency department. The facility later confirmed that the resident had eloped from the building and was found with a wander guard still in place, and staff, including the administrator and DON, were unable to state exactly how the resident exited the building, though they believed it may have been through the dining room door whose alarm had sounded earlier. Interviews with staff revealed additional gaps related to supervision and elopement procedures. One CNA assigned to 1:1 care for the resident stated it was her first day in that role and could not confirm how long the resident had been on 1:1 care. Another CNA, who had recently completed orientation, reported not receiving any in-service training related to elopements and stated that the survey interview was the first time she heard about the resident’s exit from the building. The LPN on duty reported that the resident had been on 30-minute checks due to wandering, last saw the resident around 5:25 PM–5:30 PM, and assumed the resident was doing usual laps in the facility. The DON and administrator both acknowledged that staff could not determine how long the door alarm had been sounding before it was heard and that staff responded by looking outside, not seeing anything, and shutting off the alarm. These actions and inactions, in the context of a known high-risk, cognitively impaired, exit-seeking resident, led to a successful elopement and formed the basis of the cited deficiency under 42 CFR 483.25 for failure to keep the environment free of accident hazards and provide adequate supervision.
Removal Plan
- Evaluate resident at emergency room; confirm no injuries.
- Initiate and continue 1:1 supervision for the resident.
- Assess each exit door to validate doors are working properly.
- Update the resident’s elopement risk assessment to reflect current status.
- Update the resident’s care plan and resident profile.
- Complete an elopement drill.
- Administrator will notify the charge nurse, Director of Nursing, and Social Service designee that a resident is missing as part of drill procedure.
- Director of Nursing/designee will announce Code [NAME] to signal the elopement drill procedure.
- Director of Nursing/designee will organize an immediate and thorough search of the center and surrounding grounds; complete the entire search process within 30 minutes.
- If search fails to locate resident within allotted time, Administrator/designee will place a mock telephone call to appropriate community agencies, resident's legal representative, and attending physician; staff will provide mock police with physical identifying information.
- Continue the search if resident not located, including having staff search surrounding streets by car for a 2 mile radius.
- When the volunteer resident is located, the charge nurse will complete a head-to-toe assessment.
- Social Services designee will assess the resident for emotional distress.
- Director of Nursing will notify appropriate community agencies, attending physician, and resident's legal representative.
- Facility Quality Assurance Committee will investigate the incident and implement interventions to prevent reoccurrences.
- When missing resident is found, make an announcement: Code [NAME] all clear.
- Update elopement risk assessments for all residents.
- Place residents identified as elopement risk in the elopement binder and update their care plans and profiles.
- Reeducate facility staff on the elopement policy and Abuse, Neglect & Misappropriation policy.
- Provide education to any staff not receiving this education prior to their next scheduled shift.
- Review new admission elopement risk assessments in Clinical Morning Meeting to validate accuracy and interventions if indicated.
- Review quarterly elopement risk assessments to validate accuracy and interventions if indicated.
- Maintenance Director/designee will inspect facility exit doors to validate doors are functioning properly.
- Administrator will round with the Maintenance Director validating doors are functioning properly.
- Hold an Ad Hoc QACPI.
- Notify the Medical Director of the incident and plan.
- Present results of audits in the QAPI Committee meeting for review and recommendations.
Failure to Monitor Wander Guard and Supervise Resident Resulting in Elopement
Penalty
Summary
The deficiency involves the facility’s failure to ensure adequate supervision and prevent a successful elopement for one resident identified as at risk for wandering and elopement. The resident was admitted with diagnoses including traumatic subdural hemorrhage, muscle weakness, difficulty in walking, and need for assistance with personal care. An admission MDS showed a BIMS score of 9/15, indicating moderate cognitive impairment, and documented that the resident used a wheelchair and required substantial assistance for most ADLs. The facility’s own policy defined wandering and elopement, required staff training on elopement prevention, and called for interventions and care plan documentation for residents at risk of elopement. Physician orders were in place directing staff to check the resident’s wander guard for effectiveness and function every shift beginning shortly after admission. However, review of the MAR/TAR for the period from admission through the date of elopement showed that this order was not consistently documented as completed. For the period 01/30/26–02/19/26, there was an order to check the wander guard every shift, but it was only signed once on the date of the elopement for the first shift. There was no documentation on the MAR/TAR for January related to checking the wander guard, despite the order being in effect. The resident’s care plan, initiated on admission and revised on 02/19/26, identified behavioral symptoms of wandering and elopement related to impaired cognition and impulsivity, and included an intervention to equip the resident with a wander guard upon admission for 48 hours and to check the device’s proper functioning every shift, but the documented implementation of these checks was lacking. In the days leading up to the elopement, progress notes documented that the resident needed frequent redirection due to wandering in and out of other residents’ rooms, and that staff discussed with the resident’s representative the possibility of obtaining a sitter because of these behaviors. Another note described the resident being found seated on a fall mat after getting out of bed to remove pictures from the wall and pack his bag, indicating ongoing impulsive and wandering behavior. On the night of the elopement, a CNA reported that the resident had been described as hard to redirect and constantly pacing the unit in his wheelchair. Later that night, the resident was found wandering in the parking lot and brought back inside by a CNA; the nurse documented that the door alarm was not going off at the time the resident was found outside. The resident’s representative later stated that he had been informed that the front door was not working properly and that the resident had a wander guard device that should have locked the door when he left, but the door did not function correctly, allowing the resident to exit the building. Based on these findings, surveyors determined that the facility failed to provide adequate supervision and accident prevention, resulting in a successful elopement and an Immediate Jeopardy determination at F689. The State Agency determined that the facility’s non-compliance with federal health and safety regulations caused or was likely to cause serious injury, harm, impairment, or death, and identified the Immediate Jeopardy as related to 42 CFR 483.25, Quality of Care. The Immediate Jeopardy was determined to have existed as of the date of the elopement. The survey findings emphasized the lack of documented adherence to physician orders and care plan interventions for checking the wander guard device, the presence of documented wandering and impulsive behaviors, and the fact that the resident was able to leave the building without triggering a door alarm. These combined actions and inactions led to the conclusion that the facility did not ensure the environment was free from accident hazards and did not provide adequate supervision to prevent the resident’s elopement.
Removal Plan
- Resident was immediately located and safely returned to the facility.
- Full nursing assessment completed by licensed nurse; no injuries noted.
- Physician/Medical Director and responsible party notified by administrator.
- Resident placed on increased monitoring immediately.
- Wandering/elopement risk reassessed.
- Care plan updated to include enhanced interventions.
- Wander guard applied and verified functioning.
- Staff education initiated by administrator.
- Incident reported per facility policy and state requirements.
- Facility conducted a 100% audit of all residents for elopement risk.
- Verified wander guard placement and function for all residents.
- Verified accuracy of assessments and care plans for all residents.
- Updated care plans to include individualized interventions such as secured unit placement/discharge plan and structured activities to reduce wandering.
- Conducted environmental safety checks.
- All exit doors secured and alarmed and verified by maintenance department weekly.
- Wander guard system tested by maintenance department weekly with a log.
- All staff education completed by DON/Administrator on policy/protocol for wandering and elopement and immediate response procedures if a resident is missing.
- Results reviewed in QWAPI meetings monthly for 3 months, with corrective actions implemented as needed.
Failure to Protect Cognitively Impaired Resident From Physical Abuse by CNA
Penalty
Summary
The deficiency involves a failure to protect a resident from physical abuse by a CNA. The facility’s abuse policy defines physical abuse as including hitting, slapping, and controlling behavior through corporal punishment. The resident involved was admitted with major depressive disorder and dementia with agitation, and a recent MDS showed a BIMS score of 7/15, indicating severe cognitive impairment. The resident was generally independent with toileting and transfers. On the day of the incident, the resident was on a locked dementia unit and had experienced bowel incontinence, leaving the bathroom soiled. A CNA entered the resident’s room to assist with cleaning the bathroom. During this interaction, the resident became agitated and combative, reportedly spitting on the CNA and striking the CNA in the face with a wet washcloth containing bowel movement. The CNA later reported that she responded by holding the resident’s hands above her head and then making contact with the resident’s face with an open hand, described as a slap or “smudging” the resident’s face. The CNA admitted to multiple staff, including the charge nurse, DON, Administrator, and Social Services, that she had put her hands on the resident and struck the resident in the face with an open hand in retaliation for the resident’s actions. A police report documented that the CNA admitted to assaulting the resident with an open-hand slap during a physical altercation. Staff who assessed the resident after the incident noted that the resident appeared visibly upset but had no visible injuries, and the resident was unable to recall the specific events due to severe cognitive impairment. The State Agency determined that the facility’s non-compliance with abuse regulations caused or was likely to cause serious harm and cited the facility under 42 CFR 483.12 for failure to ensure the resident was free from physical abuse.
Removal Plan
- Removed CNA3 from the resident care area after the incident.
- Interviewed CNA3 regarding the incident.
- Terminated CNA3 by the Administrator and DON.
- Notified law enforcement of the incident.
- Submitted a report to the Regional Ombudsman.
- Completed a nursing assessment and body audit of R1; no injuries found.
- Notified R1's family/responsible party of the incident.
- Monitored residents for psychosocial distress or changes by nursing staff and Social Services.
- Provided 1:1 re-education for staff working in skilled nursing on abuse and appropriate response/intervention and workplace fatigue.
- Conducted an investigation and determined there was no physical evidence of abuse.
- Social worker interviewed all residents on Unit 3 regarding abuse, whether any abuse had been witnessed/experienced, and whether residents felt safe.
- Social worker interviewed residents on other skilled units regarding abuse and whether residents felt safe.
- Arranged for MD and PA to evaluate R1; MD issued new medication orders and PA checked on the resident.
- Obtained family consent for a psychiatric evaluation.
- Social worker contacted the family and obtained updates; family visited and reported no changes in mood/behavior/psychosocial status.
- Social worker checked in on R1 and monitored for changes.
- Initiated in-house education for all staff working in Skilled Nursing on types/definitions of abuse, dementia with abuse prevention, de-escalation of behaviors, and how to appropriately avoid these situations.
- Re-educated staff on who the Abuse Coordinator is and how to notify the Abuse Coordinator of concerns.
- Reviewed the abuse policy with staff.
- Obtained statements from all staff who work in Skilled Nursing.
- Continued education ongoing.
- Nursing management (DON, ADON, Unit Managers) to conduct rounding and audits for signs of abuse.
- Held QAPI and updated it regarding this issue.
Failure to Use Required Gait Belt During Ambulation Resulting in Hip Fracture
Penalty
Summary
The facility failed to ensure a resident was free from accident hazards and received adequate supervision during ambulation, resulting in a fall and left hip fracture. The facility’s Fall Management Program policy included staff education and interventions to prevent unsafe transfers and ambulation. The resident had severe cognitive impairment, as evidenced by a BIMS score of 3/15, and used a walker and wheelchair. A Safe Resident Handling Data Collection form documented that a gait belt and walker were required for transfers with staff and that the resident continued to require use of a gait belt. The resident’s care plan included assistance with transfers and ambulation and provision of adaptive equipment, but there was no physician order for a gait belt, and gait belt use was not listed on the care plan. Instead, the Administrator stated that transfer methods, including gait belt use, were communicated via name tags on residents’ doors and that the resident had a history of tripping over her own feet and falling. On the day of the incident, the resident was being assisted by a CNA from the bathroom when the resident’s feet became twisted and she fell to the floor. The CNA reported she was holding the resident’s pants while walking her from the bathroom and acknowledged that the fall was her fault. Documentation indicated the resident fell in her room while being transferred/ambulated from the bathroom with the CNA present, wearing shoes at the time. The Administrator confirmed that the resident had been assessed for gait belt use and that the resident did not have a gait belt on when she fell. The Administrator stated that, in situations where a resident is already in motion without proper equipment, staff should hold the resident and call for help rather than continue ambulation. The resident sustained a subcapital femoral neck fracture of the left hip, required surgical repair at a hospital, and was later readmitted to the facility for rehabilitation and strengthening, with documentation noting she had been confined to a wheelchair prior to the fall and was unlikely to progress beyond her previous level of activity.
Failure to Notify Physician of Resident’s Elevated Blood Pressures
Penalty
Summary
The deficiency involves the facility’s failure to notify a resident’s physician of significantly elevated blood pressures as required by facility policy. The facility’s policy on Change in a Resident’s Condition or Status, revised February 2021, states that the nurse will promptly notify the attending or on-call physician when there is a significant change in the resident’s physical condition, defined as a major decline or improvement that will not normally resolve without intervention. The resident was admitted with diagnoses including Alzheimer’s disease, essential hypertension, and hypothyroidism, and had an active order for Benazepril 5 mg daily for hypertension with instructions to hold the medication if systolic blood pressure (SBP) was less than 110. The admission MDS showed the resident was unable to complete the BIMS interview and had an active diagnosis of hypertension. Blood pressure records showed multiple elevated readings, including 172/102 and 172/101 on one day and 171/119 on the following day. Review of the nurse’s notes revealed no documentation that the physician or PACE program was notified of these elevated blood pressures. The care plan indicated the resident was a PACE participant and directed staff to contact PACE for any medical needs. During interviews, the UM stated all medication orders came from PACE, and the DON acknowledged that 171/119 was an elevated blood pressure and that a call should have been made to the on-call PACE medical director, with family also to be notified of the change in condition. The patient liaison and weekend supervisor both reported not being informed of the elevated blood pressures, and CNA staff reported notifying an RN of the elevated readings but was unsure what occurred afterward. The RN stated she did not recall the patient but indicated that if there was no progress note, the notification would not have been documented anywhere else.
Failure to Obtain and Administer Ordered Seizure Medication
Penalty
Summary
The facility failed to obtain and administer Lacosamide, an ordered seizure medication, for one resident, resulting in 11 missed doses over the period from 1/7 to 1/13. The resident was admitted with diagnoses including epilepsy, paranoid schizophrenia, and dementia. Review of the care plan showed no care plan addressing epilepsy, seizure risk, or seizure medications. Review of the MAR for 1/7/26 through 1/14/26 showed that the resident did not receive Lacosamide 100 mg, ordered as 1.5 tablets by mouth twice daily for seizures, for a total of 11 missed doses. The facility’s policy on Adverse Consequences and Medication Errors defined a medication error to include omissions when a drug is ordered but not administered. During interviews, an LPN stated that if a progress note about Lacosamide not being given was scratched out, it meant the medication was administered, and that when waiting for a medication, the nurse keeps a running list and calls the pharmacy for status updates. The Staff Development Coordinator reported that the protocol for missing medications requires nurses to call the pharmacy and document the call, notify the MD for alternatives, and check the Omnicell if the medication is not a narcotic. The DON stated that on admission, floor nurses should send all prescriptions to the pharmacy and, if a prescription is missing, contact onsite/on-call providers to obtain one so the pharmacy can send the medication stat, and reported being unaware that there was no prescription for Lacosamide. The resident’s PCP stated she had no memory of being notified about any missed Lacosamide doses and explained that the NP should be notified first and work with the pharmacy, and if issues persist, the PCP should be contacted; she also stated that missing medication should be communicated immediately by direct means, not by a note left in a book.
Failure to Maintain Washer Filters per Manufacturer Instructions
Penalty
Summary
Surveyors identified a deficiency in the facility’s infection prevention and control program related to the maintenance of laundry equipment. Review of the Alliance Laundry Systems washer manufacturer guidelines showed that, as part of end-of-day maintenance, the AC invert drive filter was to be cleaned by removing the external plastic cover, taking out the foam filter, and washing it with warm water and allowing it to air dry, or by vacuuming the filter. During an observation of the laundry area, the filter located on the front of the washing machine was found to be heavily soiled with lint and debris, despite a metal manufacturer label directly beneath the filter stating, "Clean Daily." Three of three washing machines observed had this issue. In an interview conducted at the time of the observation, the Laundry Supervisor acknowledged the condition of the filter and stated that laundry personnel did not maintain the filter, indicating that maintenance staff were responsible for cleaning it. In a subsequent interview, the Maintenance Supervisor reported that maintenance staff usually cleaned the filter about three times a week on Monday, Wednesday, and Friday, rather than daily as directed by the manufacturer. The Maintenance Supervisor also stated there was no log or record maintained to verify that the filter was cleaned as required.
Medications Left at Bedside Without Self-Administration Order
Penalty
Summary
The facility failed to ensure the resident environment remained free of accident hazards when medications were left at the bedside for one resident. The facility’s “Oral Medication Administration Procedure” policy states that staff must administer oral medications in an organized and safe manner, remain with the resident while the medication is swallowed, and never leave medication in a resident’s room without an order for self-administration. Review of the resident’s orders showed there was no order for self-administration of medication. The resident involved had diagnoses including post hemorrhagic anemia, gastrointestinal hemorrhage, irritable bowel syndrome, and osteoarthritis, and had a BIMS score of 15/15, indicating no cognitive impairment. The baseline care plan documented decreased ability to perform ADLs/self-care related to debility/generalized weakness. During observation, two white tablets were found in a medication cup on the resident’s bedside table. An LPN confirmed the medications should not have been left in the room and that the resident did not have an order to self-administer. The resident stated that a nurse had brought the medications the previous night and that she was saving them to use when needed, identifying them as Imodium. The DON stated that nurses are not to leave medications at the bedside and should remain with the resident to ensure medications are swallowed safely, and that anyone could take medications left at the bedside.
Significant Medication Error When Wrong Resident Received Another Resident’s Medications
Penalty
Summary
The deficiency involves a failure to ensure that a resident was free from significant medication errors when an LPN administered another resident's medications. Facility policy required that medications be administered safely and as prescribed, including verifying the resident's identity before administration using methods such as checking an identification band, reviewing a photograph on the medical record, and, if necessary, confirming identity with other staff. The policy also required the person administering medications to check the label three times to verify the right resident, medication, dosage, time, and route, and prohibited administering medications ordered for one resident to another. Despite these requirements, the LPN pre-poured medications for more than one resident at a time and did not correctly verify the resident's identity before administration. The resident who received the wrong medications, identified as R2, had been admitted with diagnoses including cognitive communication deficit, dementia with mild anxiety, atrial fibrillation, dysphagia, and major depressive disorder. Another resident, identified as R3, had diagnoses including heart failure, high blood pressure, chronic pain syndrome, and lumbar spondylosis, and had active orders for multiple medications: oxycodone 30 mg three times daily, amlodipine 5 mg (two tablets once daily), losartan 50 mg twice daily, dofetilide 250 mcg twice daily, gabapentin 600 mg four times daily, and metoprolol 50 mg once daily. R2 did not have physician orders for these medications. On the morning of the incident, the LPN labeled a medication cup with a resident's name, poured medications into the cup, mixed whole pills in pudding, and administered them to R2 in her room. The LPN later discovered that R2's medication cup was still on the cart and realized that the medications given to R2 were actually those prescribed for R3. Following the administration error, staff documented that R2 had received oxycodone 30 mg, amlodipine 5 mg, losartan 50 mg, dofetilide 250 mcg (also documented once as 520 mcg), gabapentin 600 mg, and metoprolol 50 mg, none of which were ordered for her. Progress notes and vital sign records showed that R2 subsequently experienced low blood pressure and slow heart rate, with multiple blood pressure readings in the 70s and 80s systolic and 40s diastolic, and heart rates in the 40s and 50s. A nurse practitioner assessed R2 shortly after the error and initially noted no acute distress, but within an hour R2 became symptomatic. Later documentation indicated that R2 was transferred to the hospital, where she was evaluated for somnolence, hypotension, bradycardia, and hypoxia after receiving the incorrect medications. Hospital records described that she required interventions including IV fluids, naloxone, atropine, and vasoactive medications due to persistent hypotension over several days, and she was diagnosed with hypotension due to drugs, drug overdose (accidental or unintentional), confusion caused by a drug, bradycardia, respiratory insufficiency, sepsis with acute hypoxic respiratory failure, and pneumonia. The state survey agency determined that the facility's non-compliance with pharmacy services requirements caused or was likely to cause serious injury, harm, impairment, or death, and cited the facility at F760.
Removal Plan
- The Administrator notified the Medical Director of the Immediate Jeopardy.
- R2 was assessed by the Nurse Practitioner, and new orders were written for vital signs every 30 minutes and Midodrine stat.
- R2 was sent to the emergency department for a higher level of care.
- The Assistant Director of Nursing began the investigation into the medication error.
- The Assistant Director of Nursing counseled LPN1 related to the medication error and failure to follow the five rights of medication pass, including prepulling medication that resulted in the medication error; the licensed nurse was placed on a process improvement plan.
- The Assistant Director of Nursing provided 1:1 education with LPN1 related to types of medication errors, causes, and prevention.
- The Assistant Director of Nursing began a medication pass in-service related to the 5 rights of medication administration.
- The Assistant Director of Nursing or designee began education with the licensed nurses on the 5 rights of medication pass and medication administration.
- The Assistant Director of Nursing or designee began education on the medication administration policy to include how to verify the medications are correct for all licensed nurses on or before their next scheduled shift.
- The Assistant Director of Nursing or designee began competency checks on medication pass on all licensed nurses.
- The Administrator, the Director of Nursing, and the Assistant Director were re-educated on Medication Pass, including medication errors, by the Regional Assistant Director of Clinical Services.
- The Director of Nursing completed a review of hospitalizations to determine if any were related to medication error.
- The Director of Nursing completed a medication error review to ensure proper documentation, appropriate corrective action, and reporting compliance.
- Nurse management will randomly select each nurse daily to observe medication passes for 7 days, then weekly for 4 weeks, then monthly for 2 months.
- The nurse involved in the deficiency will complete medication pass competency daily for 7 days, weekly for 4 weeks, monthly for 2 months, and quarterly for 2.
Failure to Report Serious Medication Error Resulting in Resident Hospitalization
Penalty
Summary
The facility failed to timely report a significant medication error that resulted in serious bodily injury to the Administrator and the State Agency within two hours, as required by its own abuse, neglect, exploitation, and misappropriation reporting policy. The policy, last revised in September 2022, states that suspicions of abuse, neglect, exploitation, misappropriation, or injury of unknown source must be reported immediately to the Administrator and appropriate authorities, defining "immediately" as within two hours for allegations involving abuse or resulting in serious bodily injury. Despite this, the medication error involving Resident 2, which led to hospitalization, was not entered on the facility’s reportable incident log and was not reported to the State Agency or Administrator as required. Resident 2 was admitted with diagnoses including cognitive communication deficit, dementia with mild anxiety, atrial fibrillation, dysphagia, and major depressive disorder. On the morning of 12/04/25, LPN1 pre-pulled medications for more than one resident at a time and prepared medications for Resident 2 and Resident 3. When Resident 3 requested pain medication, LPN1 retrieved oxycodone for Resident 3 but then became distracted and administered Resident 3’s medications to Resident 2 instead. Witness statements from the Unit Manager and ADON documented that Resident 2 received multiple medications not prescribed for them, including oxycodone 30 mg, amlodipine 5 mg, losartan 50 mg, dofetilide, gabapentin 600 mg, and metoprolol 50 mg. Progress notes show that Resident 2’s blood pressure remained low despite ordered midodrine and fluids, with documented hypotension, bradycardia, and decreased respirations, and the resident was ultimately transferred to the hospital for further evaluation. Following the error, LPN1 reported the incident to her supervisor, and the ADON and NP were notified; however, the Administrator and State Agency were not notified as required by policy. The DON, who was on maternity leave at the time, later stated that the incident should have been reported to the State Agency but confirmed that no report was submitted and that the ADON was unaware the incident needed to be reported. The ADON stated she was unsure if the Administrator had been notified and acknowledged she did not know she was required to report the incident to the State Agency. The Facility Administrator reported that he only became aware of the medication error recently, after speaking with another resident, and confirmed that no report had been sent to the State Agency and that he had not been informed of the incident when it occurred.
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