Above average — CMS composite of the measures below.
The next survey window likely opens around April 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Upper East Side Rehabilitation And Nursing Center during CMS and state inspections, most recent first.
Daily nurse staffing information was not prominently posted in a clear, readable location accessible to residents and visitors. Surveyors observed the staffing sheet inside a glass-door vestibule near the elevators rather than in the lobby or on the nursing units, and the Staffing Coordinator, DON, and Administrator stated it was being posted for staff use in the vestibule.
Failure to Provide Baseline Care Plan Summaries: The facility failed to document that two residents or their representatives received a copy of the baseline care plan summary after admission. One resident was cognitively intact and stated they did not recall getting a copy, while the other had cognitive impairment and no resident or representative signature was obtained. Staff reported that copies may be left at the bedside, mailed, or picked up, but the record lacked evidence that the summaries were actually provided.
Incomplete Investigation of Alleged Resident Abuse: A resident with intact cognition reported that a light-skinned, middle-aged worker punched them while changing their brief. The facility interviewed the resident and staff, notified police, and reviewed staffing records, but relied on assignment details that did not fully resolve who was involved. The survey found no documented effort to help the resident identify the alleged assailant, and one CNA matching the resident’s description was suspended while another CNA remained on the unit during the investigation.
Daily Nurse Staffing Posting Not Visible to Residents and Visitors
Penalty
Summary
The facility failed to ensure that daily nurse staffing information was prominently posted at the beginning of each shift in a clear, readable format accessible to residents and visitors. The facility policy titled "Posting of Nursing Staffing," last revised December 2025, stated that the number of licensed and unlicensed nursing staff directly responsible for resident care, along with the resident census, was to be posted daily on a bulletin board accessible to staff, residents, and visitors. During observations from 05/03/2026 through 05/04/2026, the State Surveyor did not observe the daily nurse staffing information posted in the lobby or on the nursing units in a location readily visible to residents and visitors. The staffing information was instead posted inside a vestibule on a bulletin board that was not readily accessible or visible to residents and visitors. The Staffing Coordinator stated the posting was placed right by the elevators after the glass doors in the vestibule and was for staff and supervisors to review schedules. The DON stated the information was posted inside the glass door vestibule for employees to view and that it had been understood to be intended only for staff. The Administrator stated the posting was in the vestibule next to the elevator for staff use.
Failure to Provide Baseline Care Plan Summaries
Penalty
Summary
The facility failed to ensure that residents and/or their representatives were provided with a summary of the baseline care plan within 48 hours of admission for two residents reviewed. Resident #2 was admitted with diagnoses including atrial fibrillation and peripheral vascular disease, and the comprehensive MDS documented intact cognition. A baseline care plan summary was completed and signed by the social worker, but the medical record contained no documented evidence that Resident #2 or the resident's spouse/representative received a copy. Social service progress notes also did not document that the summary had been provided. During interview, Resident #2 stated they did not recall receiving a copy and did not believe the spouse had received one either. Staff stated that a copy was left at the bedside or reviewed during the initial care plan meeting, but acknowledged there was no documented evidence in the record that it had been provided. Resident #292 had diagnoses including mild cognitive impairment and major depressive disorder, and the admission MDS documented cognitive impairment with family participation in assessment and goal setting. A baseline care plan form was completed, but there was no resident or representative signature, and the form noted the resident could not sign due to cognitive deficits and that attempts to contact the spouse were unsuccessful. The record contained no documented evidence that Resident #292 or the designated representative received a copy of the baseline care plan summary. Staff stated that copies may be mailed or picked up upon request and that a voicemail was left for the spouse, while the Director of Social Work acknowledged there was no documented evidence that the resident or spouse had been provided a copy.
Incomplete Investigation of Alleged Resident Abuse
Penalty
Summary
The facility failed to thoroughly investigate an alleged abuse incident involving one resident who had diagnoses of Adjustment Disorder, COPD, and Chronic Respiratory Failure and whose MDS documented intact cognition. The resident reported that a middle-aged, light-skinned worker came into the room between 11:30 PM and midnight while changing the resident’s brief, joked around, and then punched the resident in the face. The resident later stated the person was the same staff member who had provided care and that the staff member was not friendly. The facility’s investigation documented that the resident was interviewed, assessed with no visible injuries, and that law enforcement was notified, but the resident refused to speak with police. The investigation relied on staffing and assignment information showing that one CNA who did not fit the resident’s description provided incontinent care later that night, while another CNA who matched the resident’s description was not assigned to the resident but was observed on the unit during the time the resident said the incident occurred. The facility concluded there was no evidence that physical abuse, neglect, or mistreatment had occurred. The report states there was no documented evidence that the facility took measures to facilitate the resident’s ability to identify the person alleged to have assaulted them. It also states that the CNA who matched the resident’s description was suspended because of the description, while the other CNA was not removed from direct access to residents during the investigation. The facility’s policy required thorough investigation of all alleged abuse, neglect, mistreatment, and injuries of unknown source, and the survey found the investigation was not thorough for this allegation.
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Illustrative
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near New York
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Mary Manning Walsh Nursing Home Co Inc | 0.6 mi | ★★★★★ | 3 | 0 |
| Coler Rehabilitation And Nursing Care Center | 1.3 mi | ★★★★★ | 6 | 0 |
| Terence Cardinal Cooke Health Care Center | 1.4 mi | ★★★★★ | 1 | 0 |
| The Riverside | 1.7 mi | ★★★★★ | 4 | 0 |
| New York Center For Rehabilitation & Nursing | 1.7 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.