Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Riverside during CMS and state inspections, most recent first.
A resident was unable to participate in care plan meetings due to scheduling conflicts with dialysis appointments. Despite being informed of the issue, the facility did not reschedule the meetings to accommodate the resident's availability, contrary to their policy. Staff interviews confirmed awareness of the conflict, but meetings proceeded without the resident's involvement.
The facility failed to implement comprehensive care plans for two residents, one with dementia and another on opioid and antidepressant medications. Despite severe cognitive impairment and medication needs, care plans were not initiated or monitored, as revealed by interviews with the DON and Social Work Department. This oversight highlights a gap in adherence to the facility's care planning policies.
The facility failed to provide an ongoing activities program for residents in the Memory Care unit, resulting in two residents with severe cognitive impairments not receiving activities that met their preferences and abilities. Observations showed residents often left without engaging activities, relying on television for entertainment. Staff interviews revealed inconsistencies in activity provision, particularly when the assigned activity aide was off duty.
A resident with severe cognitive impairment was physically abused by a CNA, as captured on a video recording device in the resident's room. The incident involved the CNA grabbing and hitting the resident, resulting in purplish discolorations on the resident's hands and arm. The abuse was reported by the resident's wife, and the CNA was subsequently terminated after refusing to provide a statement. The facility's failure to prevent this incident highlights a deficiency in protecting residents from abuse.
Resident Excluded from Care Plan Meetings Due to Scheduling Conflicts
Penalty
Summary
The facility failed to ensure that a resident participated in the development and implementation of their person-centered care plan. Specifically, the care planning meetings were consistently scheduled on a day when the resident was unavailable due to dialysis appointments. Despite being informed of the scheduling conflict, the facility did not reschedule the meetings to accommodate the resident's availability. This issue was evident in the case of a resident with intact cognition, who was unable to attend care plan meetings scheduled on Mondays, the same day as their dialysis treatments. Interviews with facility staff, including the social worker, discharge planner, and director of social services, revealed awareness of the scheduling conflict. However, the care plan meetings proceeded without the resident's participation. The facility's policy stated that every effort should be made to schedule care plan meetings at a convenient time for the resident, but this was not adhered to in practice. The deficiency was identified during a recertification survey, highlighting a lack of coordination in scheduling care plan meetings that accommodate the resident's medical appointments.
Deficiency in Comprehensive Care Planning for Residents
Penalty
Summary
The facility failed to develop and implement a comprehensive, person-centered care plan for two residents, leading to deficiencies in addressing their medical and psychosocial needs. Resident #100, diagnosed with Non-Alzheimer's Dementia, did not have a care plan in place to address their cognitive impairment. Despite being admitted with severe cognitive impairment and a history of falls, the care team, including the Director of Nursing and the Social Work Department, did not ensure that a care plan was initiated or implemented. Interviews with the Director of Nursing and the Director of Social Work revealed a lack of clarity and oversight in the responsibility for initiating and monitoring care plans for residents with cognitive impairments. Resident #186, who was receiving Oxycodone for pain management and Citalopram for depression, also lacked a comprehensive care plan addressing the use of these medications. The resident's medical records showed no evidence of care plans that included the purpose and potential side effects of the medications. Interviews with the Registered Nurse Manager and the Director of Nursing indicated that care plans should have been created by the nurse manager on duty when the medication orders were placed, but no explanation was provided for the oversight. The facility's policy on Comprehensive Care Planning, revised in October 2024, mandates the development of care plans with measurable objectives to meet residents' needs. However, the failure to implement these care plans for Residents #100 and #186 highlights a significant gap in the facility's adherence to its own policies and procedures, resulting in deficiencies noted during the recertification survey.
Deficiency in Activities Program for Memory Care Residents
Penalty
Summary
The facility failed to provide an ongoing activities program that met the interests and supported the physical, mental, and psychosocial well-being of residents in the Memory Care unit. Specifically, two residents with severe cognitive impairments were not provided with activities that aligned with their preferences and cognitive abilities. The activities calendar was posted, but observations revealed that residents were often left without engaging activities, with the television being the primary source of entertainment. Resident #247, diagnosed with Hypertension and Alzheimer's Disease, was observed multiple times in the dining room with no activities provided, despite their care plan indicating a preference for recreational programs and independent leisure activities. The resident's activities attendance record showed gaps in activity offerings, and there were no supplies for independent use in their room. Similarly, Resident #384, with a history of Cerebrovascular Accident and Alzheimer's Dementia, expressed a desire for activities such as reading and music, but was often found in the dining room with no activities other than watching television. Interviews with staff, including CNAs and the Recreation Director, revealed inconsistencies in activity provision, particularly when the assigned activity aide was off duty. The Recreation Director admitted that there was no coverage for activities when the aide was absent, and activities were limited to short sessions of painting, nail painting, and cognitive games. The lack of structured activities and reliance on television as a form of engagement contributed to the deficiency in meeting the residents' needs.
Resident Abuse by CNA Captured on Video
Penalty
Summary
The facility failed to protect a resident from physical abuse, as evidenced by an incident involving a Certified Nursing Assistant (CNA) and a resident with severe cognitive impairment. The incident occurred when a video recording device placed in the resident's room captured the CNA grabbing and hitting the resident on the hands and arms. The resident, who had diagnoses including Non-Alzheimer's Dementia and muscle weakness, was unable to communicate about the incident due to severely impaired cognition. The abuse was discovered when the resident's wife reviewed the footage and reported it to the Assistant Director of Nursing. Upon review, the Assistant Director confirmed the rough handling and observed purplish discolorations on the resident's hands and arm, although the resident did not show signs of distress or pain. The facility's policy on abuse reporting clearly states that abuse by anyone, including staff, is not condoned, yet the incident still occurred. The CNA involved in the incident was terminated after refusing to provide a statement regarding the event. The Director of Nursing and the Administrator were informed of the incident, and the New York Police Department was notified, although the resident's wife declined to press charges. The facility's failure to prevent this incident highlights a deficiency in ensuring the safety and protection of residents from abuse, particularly those with cognitive impairments who are dependent on staff for daily care.
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What surveyors actually found near you
We read the 1,651 citations issued within 25 miles in the last 12 months — including the 22 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near New York
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Complete Care At Harborage Llc | 1 mi | ★★★★★ | 8 | 1 |
| The New Jewish Home, Manhattan | 1.1 mi | ★★★★★ | 0 | 0 |
| Hudsonview Health Care Center | 1.3 mi | ★★★★★ | 1 | 0 |
| Amsterdam Nursing Home Corp (1992) | 1.3 mi | ★★★★★ | 0 | 0 |
| Upper East Side Rehabilitation And Nursing Center | 1.3 mi | ★★★★★ | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.