Above average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Our Lady Of Wisdom Community Care Center during CMS and state inspections, most recent first.
A resident with insomnia did not consistently receive prescribed Doxepin HCl at the scheduled time, with multiple documented instances of late administration well beyond the facility's one-hour policy window. The DON confirmed these delays, which were not in accordance with physician orders.
A resident with bilateral heel deep tissue injuries did not have heel protectors applied while in bed as ordered by the physician and outlined in the care plan. Multiple observations and interviews confirmed the devices were not used, and documentation was lacking to show compliance with the prescribed treatment.
Surveyors observed that a portable electric fan in the Hall B Mini Pantry had an accumulation of a light gray unknown substance on its grill. Both the Food Safety Manager and the Administrator confirmed that the fan should have been kept clean and sanitary, but it was not maintained appropriately, resulting in a deficiency related to food service area sanitation.
Two residents who were dependent on staff for toileting and had intact cognition were not provided incontinence care as requested before meal service. Despite staff being notified of their requests, care was withheld due to a practice of not providing incontinence care during meal times. Both residents were brought to the dining area and ate lunch without having their incontinence needs addressed, contrary to facility policy and their expressed preferences.
A CNA applied a medicated steroid ointment to a resident after receiving it from an LPN, despite facility policy requiring only licensed personnel to administer medications. Interviews with facility leadership confirmed that CNAs are not permitted to apply medicated ointments, and the practice was not in line with professional standards.
Two residents who were dependent on staff for toileting and incontinent care experienced significant delays in receiving assistance after requesting to be changed. Despite activating call lights and directly asking staff for help, both residents remained in soiled briefs for over two hours, as staff did not provide incontinence care during meal service. Staff interviews confirmed this practice, and both residents expressed discomfort with the delay.
Surveyors found medicated ointments and lotions, including Ammonium Lactate Lotion and Mometasone Furoate Ointment, stored in unlocked supply cabinets accessible to unauthorized individuals. Staff interviews revealed that these medications were not properly secured or labeled, and a CNA admitted to placing a resident's ointment in an unlocked cabinet due to an inability to administer it at the time. The facility administrator confirmed that these items should have been kept in locked storage.
A facility failed to ensure proper infection control practices during incontinent care for a resident. A CNA was observed not removing gloves or performing hand hygiene before using a clean wipe on a resident. Both the CNA and the DON acknowledged the lapse in protocol.
The facility failed to ensure food was not expired and stored in a sanitary manner, with expired items and improperly labeled food found in the pantry. Additionally, a nutritional supplement was not stored per manufacturer's guidelines, being left unrefrigerated and without a time of opening. The Food Service Manager and DON confirmed these deficiencies.
A facility failed to ensure a resident's advance directive was accurately reflected in their medical record, resulting in a discrepancy between the electronic medical record (EMR) and the physical chart. The EMR indicated a Do Not Resuscitate (DNR) order, while the physical chart showed a Full Code order. This inconsistency was confirmed by the S3MDS Nurse and the Director of Nursing (DON).
A resident's PEG tube feeding pole was observed to be unstable and leaning, posing a risk of falling over. Despite multiple observations of the issue, the equipment was not removed from service. Interviews with staff confirmed the equipment's instability and the oversight in addressing the problem.
A facility failed to accurately document the disposal of a controlled medication for a resident. The facility's policy requires that when a medication is not administered, it should be destroyed and documented by two nurses. However, a discrepancy was found in the records for a resident prescribed Norco, where a tablet was wasted but not documented, leading to an inaccurate count of the medication.
Failure to Administer Medication Timely
Penalty
Summary
The facility failed to ensure that medications were administered in a timely manner for one resident. According to the facility's Medication Administration policy, medications are to be given within one hour of the prescribed time unless otherwise specified. Review of the clinical record for a resident with a diagnosis of insomnia showed a physician's order for Doxepin HCl 30mg to be administered at bedtime, specifically scheduled for 8:00PM. The resident's care plan also included an intervention to administer medications as ordered by the physician. Interviews and record reviews revealed that the resident frequently did not receive the sleeping medication on time, with administration times often significantly delayed. The medication administration audit report documented multiple instances where the medication was given more than one hour after the scheduled time, including some occasions where it was administered several hours late, such as after midnight or even in the early morning. The Director of Nursing confirmed these late administration times and acknowledged that the medication should not have been given so late.
Failure to Apply Ordered Heel Protectors for Pressure Ulcer Prevention
Penalty
Summary
A resident with a history of deep tissue injury to both heels was admitted to the facility and had a physician's order, as well as a care plan directive, for bilateral heel protectors to be applied while in bed. The resident was cognitively intact and dependent on staff for lower body footwear. Review of the electronic Medication Administration Record for the relevant month showed no documented evidence that heel protectors were applied as ordered. Multiple observations over several days revealed the resident lying in bed without heel protectors, with the devices found on a shelf in the room instead. The resident confirmed in interviews that staff had not been applying the heel protectors. The DON also acknowledged that the resident should have had the heel protectors on as ordered. There was no documentation or evidence provided by the facility to show that the physician's order and care plan were followed.
Unsanitary Portable Fan in Mini Pantry
Penalty
Summary
The facility failed to maintain a clean and sanitary environment in the Hall B Mini Pantry, as observed by surveyors. During an inspection, a portable electric fan in the Hall B Mini Pantry was found to have an accumulation of a light gray unknown substance on its grill. This observation was confirmed by the Food Safety Manager, who acknowledged that the fan should have been kept clean and sanitary. The Administrator also confirmed that the fan should have been maintained in a clean condition. The deficiency was identified based on direct observation and staff interviews, with reference to the 2022 FDA Food Code regarding the importance of clean ventilation equipment in food service areas. No residents or specific patient conditions were mentioned in relation to this deficiency.
Failure to Provide Timely Incontinence Care Prior to Meals
Penalty
Summary
Staff failed to provide incontinence care to two residents as requested prior to meal service, resulting in a lack of dignity and respect for their needs. Both residents had intact cognition and were dependent on staff for toileting due to mobility impairments and incontinence. The facility's policy required staff to check and provide incontinence care after each episode, but this was not followed in these instances. For one resident, the call light was activated to request a change before lunch. A staff member entered, turned off the call light, and stated help would be provided, but no care was given. The resident's request was relayed to the nurse and CNA, but the CNA did not provide care, stating that incontinence care was not performed during meal service. The resident remained unchanged through lunch, despite multiple staff being aware of the request. The second resident also requested to be changed before being brought to the dining area. The CNA acknowledged hearing the request but did not address it, instead bringing the resident to the dining table without providing care. Staff interviews confirmed that it was common practice not to provide incontinence care during meal times, citing infection control concerns. Both residents expressed a preference not to attend meals without being changed, and staff acknowledged that they would not want to be in a similar situation themselves.
Unlicensed Staff Administered Medicated Ointment
Penalty
Summary
The facility failed to ensure that only licensed personnel administered medications, as required by their policy and professional standards. During an observation, a cup containing a clear ointment was found in a cabinet, and a Certified Nursing Assistant (CNA) reported that she had applied the ointment to a resident's chest, abdomen, and groin. The CNA stated she had received the ointment from an LPN, who confirmed that the ointment was Mometasone Furoate 0.1%, a medicated steroid cream prescribed for the resident's psoriasis. The LPN indicated that it was common practice in the facility for CNAs to apply medicated ointments, despite the facility's policy stating only licensed or permitted individuals may administer medications. Interviews with the Interim Director of Nursing and the Minimum Data Set Clinical Coordinator confirmed that CNAs were not permitted to apply medicated ointments to residents. The administrator also acknowledged that the LPN should not have given the medicated ointment to the CNA for application. The resident involved had a physician's order for the medicated ointment to be applied once daily for psoriasis, but the administration of this medication by unlicensed staff was not in accordance with facility policy or professional standards.
Failure to Provide Timely Incontinence Care During Meal Service
Penalty
Summary
The facility failed to provide timely incontinence care for two residents who were dependent on staff for toileting and personal hygiene. Both residents had care plans indicating total assistance was required for toileting due to mobility impairments and incontinence of bowel and bladder. Despite activating their call lights and directly requesting assistance from staff, both residents experienced significant delays in receiving incontinence care. For one resident, the call light was activated prior to lunch to request a change after a bowel movement. Although a staff member acknowledged the request and notified the appropriate personnel, the resident was not changed until over two hours later, after lunch had been served and meal trays were removed. During this period, the resident remained in soiled briefs, and staff interviews confirmed that incontinence care was not provided during meal service. The second resident also requested to be changed before being brought to the dining area for lunch. The request was acknowledged by staff, but the resident was taken to the dining room and left to eat lunch without being changed. The resident remained in soiled briefs for an extended period, with incontinence care not provided until more than two hours after the initial request. Staff interviews revealed a practice of not providing incontinence care during meal times, and both residents expressed discomfort and dissatisfaction with the delays.
Failure to Secure Medicated Ointments and Lotions in Locked Storage
Penalty
Summary
Surveyors observed that medicated ointments and lotions were not stored in locked compartments as required by facility policy and professional standards. Specifically, a bottle of Ammonium Lactate Lotion 12% was found on a shelf inside an unlocked supply cabinet accessible to residents, visitors, and unauthorized personnel. The prescription label on the bottle was partially removed, leaving no identifiable resident information or prescription number. Staff interviewed were unable to explain why the lotion was stored in this manner. Additionally, a medication cup containing a clear ointment was found in another unlocked cabinet. The cup had no identifying information, and a CNA admitted to placing it there because she was unable to apply the ointment to a resident at the time, believing the cabinet was a safe place for storage. An LPN confirmed that the ointment was Mometasone Furoate 0.1%, prescribed for a resident with psoriasis. The facility administrator acknowledged that these medicated products should have been stored in locked compartments and not in accessible supply cabinets.
Infection Control Breach During Incontinent Care
Penalty
Summary
The facility failed to ensure proper infection prevention and control practices during incontinent care for a resident. During an observation, a Certified Nurse Assistant (CNA) was seen unfastening a resident's adult brief while wearing gloves but did not remove the gloves or perform hand hygiene before obtaining a clean wipe to clean the resident's buttock. The CNA acknowledged the failure to remove dirty gloves and perform hand hygiene before continuing care. The Director of Nursing also acknowledged that the CNA should have removed the dirty gloves, performed hand hygiene, and applied clean gloves.
Deficiencies in Food Storage and Nutritional Supplement Handling
Penalty
Summary
The facility failed to ensure that food was not expired and was stored in a sanitary manner. During an observation of the storage pantry, several expired food items were found, including packages of refried beans, a container of taco sauce, bread crumbs, and enchilada sauce. Additionally, an opened and undated container of blue cheese dressing was observed with an unidentified creamy and green fuzzy substance on its rim and outside. An undated open box of small pastries was also found without proper labeling. The Food Service Manager confirmed the presence of expired food and the unsanitary condition of the blue cheese dressing container, acknowledging that the pastries should have been dated and labeled. The facility also failed to store a nutritional supplement according to the manufacturer's guidelines. An LPN reported finding an opened carton of Med Pass 2.0 nutritional supplement on a medication cart without knowing when it was opened. The supplement was observed unrefrigerated and without a time of opening, despite the manufacturer's instructions to use it within 4 hours if not refrigerated. The DON confirmed that the supplement should have been labeled with the date and time of opening and discarded if not used within the specified time frame. The unrefrigerated supplement should not have been available for use on the medication cart.
Discrepancy in Resident's Code Status Orders
Penalty
Summary
The facility failed to ensure that a resident's right to formulate an advance directive was accurately reflected in their medical record. Specifically, there was a discrepancy in the code status orders for Resident #355. The electronic medical record (EMR) contained an order for Do Not Resuscitate (DNR), while the physical chart had an order for Full Code. This inconsistency was confirmed during interviews with the S3MDS Nurse and the Director of Nursing (DON), both of whom acknowledged that there should not have been a discrepancy in the resident's code status orders.
Unsafe PEG Tube Feeding Pole for Resident
Penalty
Summary
The facility failed to ensure that a resident's percutaneous endoscopic gastrostomy (PEG) tube feeding pole was in safe operating condition. Resident #46, who was dependent on staff for all activities of daily living and received all nutrition via a PEG tube, was observed multiple times with a feeding pole that leaned to the side and swayed back and forth when touched. This was noted during observations on four separate occasions, indicating a consistent issue with the stability of the equipment. Interviews with staff, including a CNA and the Director of Nursing (DON), confirmed that the equipment was unstable and should have been removed from service. The DON acknowledged that the PEG tube feeding pole was significantly leaning and had the potential to fall over, which was not addressed by the nursing staff. This oversight in maintaining essential equipment in safe working condition led to the deficiency identified in the report.
Inaccurate Documentation of Controlled Medication Disposal
Penalty
Summary
The facility failed to maintain an accurate count of controlled medications for one of the residents reviewed for pharmaceutical services. According to the facility's Controlled Substance policy, when a resident's medication is not administered, it should be destroyed and documented by two nurses on the resident's individual narcotic record. However, a discrepancy was found in the medication records for a resident who had an order for Norco (Hydrocodone-Acetaminophen) 5-325 mg to be administered every 8 hours for pain. On a specific date, the records indicated an incorrect count of the remaining tablets after administration. The Director of Nursing (DON) confirmed that there was a discrepancy in the controlled substance record for the resident's Hydrocodone-Acetaminophen tablets. It was noted that a tablet was wasted by the nurse but was not documented on the resident's individual controlled substance record as required by the facility's policy. This failure to document the wastage of medication led to an inaccurate count of the controlled substances, which was not in compliance with the facility's procedures for handling controlled medications.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near New Orleans
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| St Luke's Living Center | 0.3 mi | — | 0 | 0 |
| Willow Wood At Woldenberg Village | 1.4 mi | ★★★★★ | 0 | 0 |
| Jo Ellen Smith Convalescent Center | 1.9 mi | ★★★★★ | 5 | 0 |
| Bayside Healthcare Center | 3.7 mi | ★★★★★ | 8 | 0 |
| St Jude's Health & Wellness Center | 5.9 mi | ★★★★★ | 16 | 2 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.