Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Jo Ellen Smith Convalescent Center during CMS and state inspections, most recent first.
Two residents had conflicting or invalid code status documentation. One resident had a DNR physician order and a signed LaPOST in the chart, but the LaPOST was not signed by a physician, and multiple LPNs stated they would perform CPR because the form was not valid. Another resident had a DNR physician order in the EMR, but the physical chart contained a full code LaPOST and green code sheet, and staff said they would follow the physical chart and attempt CPR. The DON and administrator confirmed the records conflicted and that the residents should have had DNR status per the EMR and physician orders.
Failure to provide hand rolls for a resident with bilateral hand contractures. The resident had an OT order for bilateral hand rolls and carryover by nursing, but repeated observations showed the resident in bed with contracted hands and no hand rolls in place. The OT said the hand rolls were intended for daily use to maintain skin integrity, and an LPN and the DON confirmed the resident did not have them in place.
Incomplete Controlled Substance Reconciliation on Medication Carts: The facility failed to accurately reconcile controlled substances on 2 of 3 medication carts reviewed. Controlled Drugs-Count Records for Medication Cart b and Medication Cart c had missing oncoming and off-going nurse signatures across multiple shifts, despite policy requiring both nurses to count controlled meds together and document the count each shift. An LPN stated the signatures confirmed accurate reconciliation, and the DON confirmed the records were not completed as required.
The facility failed to ensure antidiabetic medications were administered per physician orders for three residents with diabetes. One resident with type 2 DM did not receive multiple ordered morning doses of Lantus insulin, as confirmed by eMAR review and an LPN interview. Another resident with diabetes mellitus without complications missed a scheduled weekly Ozempic injection, which the responsible LPN acknowledged was not given. A third resident with type 2 DM missed numerous ordered morning doses of Humulin 70/30 insulin, with two LPNs confirming they did not administer the medication on the identified days, and the DON confirming that all three residents should have received their medications as ordered.
The facility failed to properly document blood glucose monitoring for two residents with diabetes who had physician orders for routine blood sugar checks, including pre-meal testing and sliding-scale NovoLOG administration. Record reviews showed multiple instances where required blood sugar values were missing from the eMAR, even though LPNs later stated they had performed the tests but did not record the results. One resident also reported not having morning blood sugars checked as required, and the DON confirmed that the blood sugar levels should have been documented on the identified occasions.
Nursing staff did not administer medications within the required timeframe for two residents, resulting in multiple scheduled medications being given late. Facility policy requires medications to be given within one hour of the prescribed time, and staff confirmed that these delays were not in accordance with physician orders.
The facility failed to accurately reconcile and maintain controlled drugs on Med Cart A. A discrepancy was found in the narcotic count form, as Testosterone Cypionate Injection Solution was administered to a resident but not documented, and the vials were missing. Interviews confirmed inconsistencies in record-keeping, and the DON could not provide the necessary documentation for the missing vials.
A facility failed to develop a care plan for a resident with moderate cognitive impairment who was an active smoker, increasing the risk of smoking-related accidents. Interviews with the MDS Nurse and DON confirmed the absence of a necessary care plan to address smoking risks and interventions.
A resident with a PEG tube was not administered the prescribed water flush rate as ordered by the physician. The resident's PEG tube pump was programmed to deliver a water flush at 125 mL/hr every 4 hours instead of the ordered 130 mL/hr, resulting in a total of 750 mL instead of 780 mL over 24 hours. Staff interviews confirmed the discrepancy in the programming of the PEG tube pump.
A resident with a history of falls did not receive adequate care to prevent future falls. Despite a care plan requiring a call light within reach, non-skid socks, and a mattress on the floor, the resident experienced falls. Observations showed the room was warm with a slippery floor, and the resident was found without the required safety measures in place. The DON confirmed the absence of the mattress and acknowledged the slippery floor as a safety risk.
Inconsistent Code Status Documentation for Two Residents
Penalty
Summary
The facility failed to ensure that residents’ right to refuse life-sustaining treatment was carried out for two residents whose code status documentation was inconsistent or invalid. Surveyors reviewed the Louisiana Physician Orders for Scope of Treatment (LaPOST) handbook and the facility’s CPR and advance directive policies, which stated that a valid LaPOST must be signed by a physician and that CPR would be initiated if a resident’s DNR status was unclear. The facility also had a policy stating residents had the right to refuse treatment and would not be treated against their wishes. For one resident, the electronic record showed a DNR physician order and the resident had signed a LaPOST indicating DNR wishes, but the LaPOST in the physical chart was not signed or dated by a physician. Staff interviewed stated that because the LaPOST was not physician-signed, they would perform CPR if the resident went into cardiac arrest. The DON confirmed the LaPOST was not signed and dated by a physician, but also confirmed the resident’s request was for DNR status and staff should not perform CPR. For the second resident, the electronic record showed a DNR physician order, but the physical chart contained a green sheet and a LaPOST indicating full code status. No other LaPOST was found in the physical or electronic record. Staff interviewed stated they would follow the physical chart and perform CPR based on the full code LaPOST, while the DON stated she could not find any advance directive or LaPOST in the electronic record showing the resident had elected DNR and confirmed nurses should follow the physician’s orders. The administrator and CQI nurse confirmed the physical chart should not have been used to make code status decisions and that the physical chart conflicted with the electronic physician orders.
Failure to Provide Hand Rolls for Resident With Bilateral Hand Contractures
Penalty
Summary
The facility failed to ensure a resident with limited range of motion received appropriate treatment and services to maintain or improve ROM for 1 resident reviewed for limited ROM. Resident #65 had bilateral hand contractures, and a rehabilitation screen dated 07/07/2025 stated the resident would be evaluated by OT for hand roll fitting to prevent further decline. A physician order dated 01/26/2026 directed skilled OT to provide bilateral upper extremity hand rolls and, upon discharge, nursing was to carry over application, removal, and ROM. Observations on 03/09/2026 and again on 03/11/2026 showed Resident #65 in bed with bilateral hand contractures and no hand rolls in place. During an interview on 03/11/2026, the OT stated the resident had last been seen by OT on 09/05/2025 and that bilateral hand rolls had been provided for daily use to maintain skin integrity due to the resident’s bilateral hand contractures. A later observation with an LPN confirmed the resident’s right and left hands were contracted, with fingertips touching the palms and no hand rolls in place. The DON confirmed the resident should have hand rolls in place for the hand contractions.
Incomplete Controlled Substance Reconciliation on Medication Carts
Penalty
Summary
The facility failed to maintain a system to accurately reconcile controlled substances for 2 of 3 medication carts reviewed. Review of the facility’s Controlled Substances policy and procedure showed that nursing staff were required to count controlled medications at the end of each shift, and that the nurse coming on duty and the nurse going off duty were to make the count together. The facility’s Controlled Drugs-Count Record form also indicated that the nurse’s signature acknowledged the controlled drugs on hand had been counted and matched the Controlled Drug Administration Record. Review of the December 2025 Medication Cart b Controlled Drugs Count Record showed missing signatures documenting reconciliation between the off-going and oncoming nurses on 12/09/2025 and 12/13/2025, and also missing the oncoming nurse’s signature on 12/13/2025 for the 7:00AM to 3:00PM shift. Review of the January 2026 Medication Cart c Controlled Drugs Count Record showed missing signatures on 01/29/2026 and 01/30/2026 for multiple shifts, and the February 2026 Medication Cart c record showed missing signatures on 02/16/2026 for the 11:00PM to 7:00AM shift and the 3:00PM to 11:00PM shift. An LPN stated the signatures indicated the nurse had counted and accurately reconciled all controlled substances on the cart, and that the oncoming and off-going nurses should have completed and signed the record at the beginning of every shift. The DON confirmed the records were not completed with a nurse’s signature at the beginning and/or end of the shift as required.
Failure to Administer Ordered Antidiabetic Medications as Prescribed
Penalty
Summary
The deficiency involves the facility’s failure to ensure medications were administered according to physician orders for three residents with diabetes. Resident #1 had an order for Lantus 26 units subcutaneously twice daily at 8:00 AM and 8:00 PM, starting 08/19/2025. Review of the December 2025 eMAR showed no documented evidence that the 8:00 AM Lantus dose was given on 12/11, 12/12, 12/16, 12/17, 12/18, 12/19, 12/22, and 12/25. The January 2026 eMAR likewise showed no documented evidence of the 8:00 AM Lantus dose on 01/01, 01/02, 01/05, 01/06, 01/08, and 01/12. In an interview, the LPN (S3) stated she did not administer Resident #1’s Lantus on the dates noted, and the DON (S1) confirmed that the Lantus had not been administered as ordered and should have been. Resident #2 had a diagnosis of diabetes mellitus without complications and a physician’s order for Ozempic 0.25 mg subcutaneously once weekly on Friday mornings, starting 12/12/2025. The January 2026 eMAR showed the Ozempic dose was not administered on the scheduled morning, 01/02/2026, and S3 LPN confirmed in interview that she did not administer the medication; S1 DON stated the resident should have received Ozempic as ordered. Resident #3, with type 2 diabetes mellitus, had an order for Humulin 70/30, 24 units subcutaneously at 8:00 AM before breakfast, starting 07/07/2024. The December 2025 eMAR showed no documented evidence that the 8:00 AM Humulin 70/30 dose was administered on 12/02, 12/05, 12/16, 12/17, 12/23, 12/26, 12/29, and 12/31, and the January 2026 eMAR showed missing administrations on 01/02, 01/05, 01/06, 01/07, and 01/14. S3 LPN stated she did not administer the Humulin 70/30 on the listed dates except 12/23/2025, and S6 LPN stated she did not administer it on 12/23/2025; S1 DON indicated Resident #3 should have received Humulin 70/30 as ordered.
Failure to Document Blood Glucose Monitoring for Diabetic Residents
Penalty
Summary
The deficiency involves the facility’s failure to document blood sugar levels in accordance with physician orders and accepted professional standards for two residents with diabetes. Resident #1, who had moderate cognitive impairment and a diagnosis of type 2 diabetes, had a physician’s order to obtain blood sugar levels prior to meals starting on 12/17/2024. Review of the December 2025 and January 2026 Electronic Medication Administration Records (eMAR) showed no documented evidence that blood sugar levels were obtained on specific early morning dates and times, despite the order. Resident #1 reported not having his blood sugar checked in the mornings as required. An LPN later stated she had obtained Resident #1’s blood sugar levels on the identified dates but failed to document the results in the eMAR, and the Director of Nursing confirmed the lack of documentation. Resident #2, admitted with a diagnosis of diabetes mellitus without complication, had a physician’s order for NovoLOG insulin per a sliding scale, with parameters based on blood sugar levels obtained before meals and at bedtime. Review of Resident #2’s December 2025 and January 2026 eMARs revealed missing documentation of blood sugar levels on several specified dates and times. One LPN reported obtaining Resident #2’s blood sugar level on an identified evening but not documenting it in the eMAR, while another LPN reported obtaining blood sugar levels on two identified mornings but also failing to document them as required. The Director of Nursing indicated that Resident #2’s blood sugar levels should have been documented in the eMAR on those dates.
Failure to Administer Medications Timely as Ordered by Physician
Penalty
Summary
Nursing staff failed to administer medications in accordance with physician orders and facility policy for two of three sampled residents. The facility's policy requires medications to be administered within one hour of the prescribed time unless otherwise specified, and any deviations must be documented on the Medication Administration Record (MAR/eMAR) with the reason noted. For one resident, multiple medications including mirtazapine, melatonin, carvedilol, timoptic ophthalmic solution, and rosuvastatin were scheduled for administration at specific times but were instead given significantly late on several occasions, as confirmed by both the Assistant Director of Nursing and an LPN. Another resident also experienced delays in the administration of scheduled medications, including clonidine, senna, and diclofenac sodium, with doses given more than an hour past the scheduled times. Staff interviews confirmed that these medications were not administered timely as ordered by the physician. The facility's failure to ensure timely medication administration as per physician orders and policy was substantiated through record reviews and staff interviews.
Controlled Drug Reconciliation Failure on Med Cart A
Penalty
Summary
The facility failed to ensure that controlled drugs were accurately reconciled and maintained for one of the medication carts, Med Cart A, during a medication storage facility task. An observation on March 19, 2025, revealed a discrepancy in the narcotic count form for Med Cart A. Specifically, the form did not document the administration of Testosterone Cypionate Injection Solution 200 mg/mL to Resident #184, despite the EMAR indicating it was administered on March 5, 2025. Additionally, the two vials of the medication were not available for use on Med Cart A. Further review of the facility's records showed that the narcotic count form in the Med Cart A narcotic book indicated the availability of two vials of Testosterone Cypionate Injection Solution 200 mg/mL from March 1 to March 19, 2025, with no discrepancies noted. However, interviews with S3LPN and S2DON confirmed inconsistencies in reconciling the narcotic count form, and the two vials were administered by another nurse without proper documentation. S2DON could not provide the narcotic count form for the missing vials, highlighting a failure in maintaining accurate records for controlled substances.
Failure to Develop Smoking Risk Care Plan for Resident
Penalty
Summary
The facility failed to develop a care plan for a resident who was an active smoker, which is necessary to decrease the risk of smoking-related accidents. The resident, identified as having moderate cognitive impairment, was confirmed to be an active smoker through interviews and record reviews. Despite this, there was no documented evidence of a care plan addressing the risks and interventions associated with smoking. Interviews with the MDS Nurse and the Director of Nursing confirmed the absence of such a care plan, acknowledging that it should have been developed for the resident.
Failure to Administer PEG Tube Water Flush as Ordered
Penalty
Summary
The facility failed to administer a resident's PEG tube feeding water flush as ordered by the physician. Resident #104, who was admitted with diagnoses including cerebral infarction, dysphagia, and malnutrition, had a physician's order for a PEG tube feeding that included a water flush at a rate of 130 mL/hr every 4 hours. However, observations on multiple occasions revealed that the PEG tube pump was programmed to administer a water flush at a rate of 125 mL/hr every 4 hours, resulting in a total of 750 mL of water flush over 24 hours instead of the prescribed 780 mL. Interviews with facility staff, including an LPN and the Director of Nursing, confirmed that the PEG tube feeding flush was not programmed according to the physician's order. The LPN acknowledged the discrepancy in the water flush rate, and the Director of Nursing confirmed that the flush should have been administered at the rate specified by the physician. This oversight in programming the PEG tube pump led to the deficiency identified during the survey.
Failure to Prevent Falls and Address Safety Hazards
Penalty
Summary
The facility failed to ensure that a resident with a history of falls received adequate care and services to prevent future falls. Resident #1, who required extensive assistance for bed mobility, transfers, and toilet use, had a care plan that included interventions such as keeping the call light within reach, ensuring the resident wore non-skid socks, and placing a mattress on the floor next to the bed. Despite these interventions, Resident #1 experienced two unwitnessed falls in their room. Observations revealed that the resident's room was warm, with a slippery floor due to a condensation-like substance, and the resident was found lying in bed without staff present, the call light out of reach, not wearing non-skid socks, and without a mattress on the floor. Interviews with the Director of Nursing (DON) confirmed that the family had requested a mattress be placed on the floor to prevent falls, but it was not present in the room. The DON acknowledged the slippery floor as a safety risk. Further observations showed the room remained warm and humid, with the same safety hazards present. The facility's failure to implement the care plan interventions and address the environmental hazards contributed to the deficiency in providing a safe environment for Resident #1.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near New Orleans
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Willow Wood At Woldenberg Village | 1.4 mi | ★★★★★ | 0 | 0 |
| St Luke's Living Center | 1.7 mi | — | 0 | 0 |
| Our Lady Of Wisdom Community Care Center | 1.9 mi | ★★★★★ | 0 | 0 |
| St Jude's Health & Wellness Center | 4.5 mi | ★★★★★ | 16 | 2 |
| Bayside Healthcare Center | 4.9 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.