Above average — CMS composite of the measures below.
The next survey window likely opens around June 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Wi Veterans Home At Chippewa Falls during CMS and state inspections, most recent first.
Failure to Offload Heels for a Resident at Risk for PI: A resident with dementia, poor circulation, DM2 with neuropathy, and a recent heel DTI had care plan and MD orders for heel offloading with a wedge and Prevalon boots. Surveyors repeatedly observed the resident in bed with heels resting on the mattress while the boots remained on a counter, and staff gave inconsistent descriptions of the resident’s PI prevention interventions with no documentation of refusal.
A resident with ESRD and DM2 who received hemodialysis on a regular schedule did not have consistent pre- and post-dialysis assessments, including weights and vital signs. Facility documentation showed multiple missed weights and missing pre-dialysis vitals, while post-dialysis values were often copied from the dialysis communication sheet instead of being separately obtained by staff. Interviews with an RN, LPN, and DON confirmed confusion about the required monitoring and that the facility was not consistently completing the assessments.
Failure to Offload Heels for Resident at Risk for Pressure Injury
Penalty
Summary
The facility did not ensure a resident at risk for pressure injury development received the ordered treatment and services to prevent pressure injuries. The resident had diagnoses including dementia, poor circulation to the extremities, history of stroke, and type 2 diabetes with neuropathy, and had a recent history of a deep tissue injury to the left heel. The resident’s Braden Scale scores showed moderate to high risk for pressure injury development, and the care plan and physician orders included floating the heels on a wedge and placing Prevalon boots on the resident, with no pressure on the heels. Surveyors observed the resident in bed on multiple occasions with the heels resting on the bed and not offloaded with the wedge cushion or Prevalon boots. The boots were observed on the counter next to the television during these observations. The resident was also observed with a cushion under the knees while the heels remained on the bed. These observations showed that the ordered heel offloading devices were not in use as directed. Staff interviews reflected inconsistent understanding of the resident’s pressure injury prevention interventions. A CNA stated the resident had interventions including repositioning and use of a cushion, and said the resident had Prevalon boots but had the option to wear them. A TMA stated the resident had a float device under the feet in bed and in the recliner, but did not identify the care plan interventions. The ADON and DON stated the resident should be floating heels and wearing boots, and that refusals should be documented, but surveyors found no documentation that the resident refused the boots or heel offloading.
Dialysis Monitoring and Assessment Not Completed
Penalty
Summary
The facility failed to provide safe, appropriate dialysis care/services for a resident with end stage renal disease and type 2 diabetes mellitus who received hemodialysis on Tuesday, Thursday, and Saturday. The resident’s care plan directed staff to obtain vital signs and weight per protocol, report significant changes in pulse, respirations, and blood pressure immediately, and monitor and document signs and symptoms of renal insufficiency, including changes in level of consciousness, skin turgor, oral mucosa, and heart and lung sounds. The physician order also directed vitals and dry weight after dialysis every evening shift on dialysis days. Record review showed repeated gaps in pre-dialysis assessment and weight monitoring. On multiple dialysis days, no weight was obtained, and on several occasions vitals were not obtained before dialysis. The record also showed post-dialysis vitals and weights entered in the facility record matched the values documented on the dialysis communication sheets rather than being separately obtained by facility staff. One dialysis communication sheet documented hypotension at the end of treatment requiring intravenous fluids. Another entry showed no pulse was taken and no pulse was listed on the dialysis sheet. On one day, documentation showed no vitals were taken even though the resident received dialysis. During interviews, an RN stated the facility should take vitals when the resident returns from dialysis, and an LPN stated vitals usually are done before dialysis but were not done the prior day. The DON stated the facility was not necessarily doing pre-dialysis vitals, believed the dialysis sheet values could be entered as the facility’s vitals, and later acknowledged staff should be obtaining blood pressure. The DON also stated the facility had reviewed the issue and identified that pre- and post-dialysis assessments needed to be completed, and that the dialysis policy did not include assessments.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Chippewa Falls
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Dove Healthcare - Regional Vent Center | 1.5 mi | ★★★★★ | 13 | 0 |
| Chippewa Manor Nursing And Rehabilitation | 1.7 mi | ★★★★★ | 6 | 0 |
| Oakwood Health Services | 9.6 mi | ★★★★★ | 14 | 0 |
| Grace Lutheran Communities - River Pines | 9.6 mi | ★★★★★ | 3 | 0 |
| Dove Healthcare - West Eau Claire | 10.6 mi | ★★★★★ | 12 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.