Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Langley Post Acute during CMS and state inspections, most recent first.
The facility staff failed to prevent foodborne illnesses due to a dish machine malfunction. The wash cycle did not reach the required 120 degrees, only reaching 112 degrees during observations. The dietary manager acknowledged the issue, and maintenance adjusted the hot water heater and cleaned the temperature sensor, eventually reaching the correct temperature. The deficiency was discussed with facility leadership.
Facility staff failed to offer a resident with chronic respiratory failure and moderate cognitive impairment the opportunity to develop an Advance Directive. Despite facility policy requiring such discussions upon admission, no documentation was found, and the President of Quality confirmed the absence of advance directive information.
The facility failed to provide written transfer notices for two residents during hospital transfers. One resident with moderately impaired cognition was transferred twice without written notice to their representative. Another resident with severe cognitive impairment and multiple diagnoses was transferred without written notice, despite the facility's policy requiring such notifications. The facility's leadership was unaware of the requirement for written notifications during emergency transfers.
The facility failed to provide written notification of the bed hold policy to the representatives of two residents during hospital transfers. Despite verbal communication, the facility did not adhere to its policy requiring written notice, leading to a deficiency.
Facility staff failed to secure narcotics in a permanently affixed compartment on one unit. A surveyor and an LPN found a locked black metal box containing 5 vials of Lorazepam in the medication refrigerator, which could be removed and placed on the counter, violating the facility's storage policy.
A resident with severe cognitive impairment and multiple health issues did not receive a necessary dental consult due to the facility's failure to enter an order for the service. Despite the PA's recommendation for a dental evaluation due to gingivitis and bleeding gums, no referral was documented. The DON confirmed the oversight, and the facility's policy on obtaining outside services was not followed.
A facility failed to provide evidence of required staff education on abuse, neglect, exploitation, and dementia management for a CNA hired in September 2023. Despite policy requirements for training upon hire and annually, no records were found, leading to the CNA's removal from the schedule until completion of necessary trainings.
The facility failed to provide evidence of at least 12 hours of annual training for a CNA employed since September 2023. The surveyor found no training records for the CNA, and the VP of Quality and VP of Nursing Services confirmed the absence of documentation. The CNA was removed from the schedule until required trainings were completed.
A resident with severe cognitive impairment and high fall risk experienced a fall that was not documented by the LPN on duty. The resident later showed signs of injury, which were attributed to the fall. The lack of documentation and notification was identified as a deficiency during a survey.
Dish Machine Temperature Deficiency
Penalty
Summary
The facility staff failed to prepare, distribute, and serve food in a manner that would prevent foodborne illnesses due to a malfunctioning dish machine. The wash cycle of the dish machine did not reach the required temperature of 120 degrees, instead only reaching 112 degrees during multiple observations by the surveyor. This issue was identified on the morning of 10/01/24 when two dietary staff members were observed running the dish machine. The dietary manager acknowledged the problem and indicated that maintenance would be contacted and dishes would be hand washed in the meantime. Later that day, the Maintenance Director attempted to fix the issue by adjusting the hot water heater and cleaning the temperature sensor, which resulted in the wash cycle reaching the correct temperature. The deficiency was discussed in a meeting with facility leadership, but no further information was provided to the survey team before the exit conference.
Failure to Offer Advance Directive Opportunity
Penalty
Summary
The facility staff failed to ensure that a resident and/or the resident representative had the opportunity to develop an Advance Directive. This deficiency was identified for one of the eighteen current residents, specifically Resident #16. The resident's diagnoses included chronic respiratory failure and adult failure to thrive. According to the quarterly Minimum Data Set (MDS) assessment, the resident had a Brief Interview for Mental Status (BIMS) score of 10 out of 15, indicating moderate cognitive impairment. During the record review, the surveyor could not find any documentation indicating that the resident or their representative had been offered the opportunity to develop an Advance Directive. The issue was discussed with the facility's Director of Clinical Support, President of Quality, Director of Nursing, and President of Nursing Services. Despite the facility's policy stating that Advance Directives should be discussed with residents or family members upon admission or when clinically appropriate, the facility staff could not provide evidence of such a discussion for Resident #16. The President of Quality confirmed the absence of advance directive information for this resident. No further information was provided to the survey team before the exit conference.
Failure to Provide Written Transfer Notices
Penalty
Summary
The facility staff failed to provide written notice of transfer for two residents, Resident #19 and Resident #36, when they were transferred to the hospital. For Resident #19, the facility did not provide the resident's representative with written notification of the transfer on two occasions. The resident, who had moderately impaired cognition, was transferred to the hospital due to medical emergencies, but the facility only left a voice message for the family member without sending a written notice. The facility's VP of Quality and President of Nursing Services were unaware of any written notifications being sent for emergency transfers. Similarly, for Resident #36, the facility did not provide written notice of transfer to the resident's responsible party. The resident, who had severe cognitive impairment and multiple diagnoses including sepsis and heart failure, was transferred to the hospital after showing signs of medical distress. The facility left a voice message for the resident's son and spoke with the resident's sister, but did not provide written notification. The Transfer Clinical Summary provided to the surveyor lacked specific details about the transfer, and the facility's policy on transfer rights was not followed. The surveyor discussed these deficiencies with the facility's leadership, including the Director of Nursing and the VP of Quality, but no further information was provided before the exit conference. The facility's policy requires written notification of transfers to be provided to the resident and their representative, as well as a copy sent to the State Long-Term Care Ombudsman, which was not adhered to in these cases.
Failure to Provide Written Bed Hold Policy Notification
Penalty
Summary
The facility staff failed to provide written notification of the bed hold policy to the representatives of two residents, leading to a deficiency. For one resident, the facility did not provide the resident's representative with a written notice specifying the duration of the bed hold policy when the resident was transferred to the hospital on two separate occasions. The resident had a moderately impaired cognition with a BIMS score of 11 out of 15. Despite attempts to notify the family via phone, there was no evidence of written notification regarding the bed hold policy. Another resident, who had severe cognitive impairment with a BIMS score of 7 out of 15, was also transferred to the hospital without the facility providing written notice of the bed hold policy. The resident's clinical record included a nurse's progress note indicating a medical emergency, but there was no documentation of written notification to the resident's responsible party about the bed hold policy. The facility's policy requires that written information be provided to the resident or their representative before a transfer, but this was not adhered to in these cases. Interviews with facility staff, including the Vice-President of Quality and the Vice-President of Nursing Services, revealed that the facility's practice was to verbally inform the resident's responsible party about the bed hold policy and payment details. However, the facility's policy mandates written notification, which was not provided. The deficiency was discussed with the facility's leadership, but no further information was provided before the exit conference.
Narcotics Not Secured in Permanently Affixed Compartment
Penalty
Summary
The facility staff failed to ensure narcotics were secured in a permanently affixed compartment on the [NAME] unit. During an observation, a surveyor and an LPN checked the medication refrigerator on the unit and found a locked black metal box containing narcotics, specifically 5 vials of 1 ml Lorazepam. The box was not permanently affixed, as the surveyor was able to remove it from the refrigerator and place it on the counter. This was in violation of the facility's policy on the storage and security of medications, which requires that narcotics be stored in a permanently affixed compartment.
Failure to Obtain Dental Services for Resident
Penalty
Summary
The facility staff failed to assist a resident in obtaining necessary dental care, resulting in a deficiency. The resident, who had a history of dementia, spastic hemiplegia cerebral palsy, epilepsy, and thrombocytopenia, was reported by their adult child to have mouth pain. A physician's assistant (PA) examined the resident and noted gingivitis, bleeding gums, and excessive plaque, recommending a dental evaluation. Despite these findings, no dental referral was documented in the resident's clinical record. The Director of Nursing (DON) confirmed that an order for a dental consult was never entered, which was necessary for scheduling an appointment and arranging transportation. The PA acknowledged the difficulty in securing dental appointments and transportation but noted improvements in the referral process. The facility's policy stated that it was responsible for obtaining timely services from outside professionals, but this was not adhered to in this case. The survey team discussed the issue with facility leadership, but no additional information was provided before the exit conference.
Deficiency in Staff Education on Abuse and Dementia Care
Penalty
Summary
The facility staff failed to provide evidence of staff education regarding activities that constitute abuse, neglect, exploitation, and misappropriation of resident property, as well as abuse prevention, procedures for reporting incidents of abuse, and dementia management for one of the five staff members reviewed, a Certified Nursing Assistant (CNA). The surveyor requested evidence of the CNA's staff education completed since their hire in September 2023, but the facility was unable to provide any training records. The Vice President (VP) of Quality and VP of Nursing Services confirmed that they could not locate any training records for the CNA since their hire. The facility's policy on Resident Abuse Prevention, last reviewed in November 2022, mandates that staff receive training upon hire and at least annually on abuse, neglect, misappropriation of resident property, and exploitation. Additionally, the facility assessment requires in-service training for nurse aides, including dementia management and resident abuse prevention training. Despite these requirements, the CNA had not received the necessary education, leading to their removal from the schedule until all required trainings were completed. The survey team discussed this concern with the facility's leadership, but no further information was provided before the exit conference.
Deficiency in CNA Training Documentation
Penalty
Summary
The facility staff failed to provide evidence of a minimum of 12 hours of annual training for one of the sampled Certified Nursing Assistants (CNA), specifically CNA #5. The surveyor requested evidence of CNA #5's completed staff trainings since their hire in September 2023. However, the facility was unable to locate any training records for CNA #5. During an interview, the Vice President (VP) of Quality and the VP of Nursing Services confirmed the absence of training records and stated that CNA #5 had been removed from the schedule until all required trainings were completed. The facility's assessment indicated that in-service training for nurse aides must be no less than 12 hours per year, but no further information was provided to the survey team before the exit conference.
Failure to Document Resident Fall and Injury
Penalty
Summary
The facility staff failed to maintain a complete and accurate medical record for a resident, leading to a deficiency. The resident, who had severe cognitive impairment and was dependent for transfers, experienced a fall that was not documented in the medical records. The resident's diagnoses included muscle weakness, osteoarthritis, bradycardia, and dementia, and they were at high risk for falls due to reduced mobility and cognitive impairment. On the night of the incident, the resident was found scooting on the floor and was placed in a chair at the nursing station. The LPN on duty assessed the resident and did not observe any immediate injuries or signs of pain. However, the LPN did not document the fall or notify the resident's representative or physician at the time, as they were preoccupied with keeping the resident safe due to their agitation and attempts to get up. The deficiency was identified when the resident later showed signs of injury, including swelling and bruising on the arm, which was attributed to the fall. The facility's investigation confirmed the fall but did not consider it reportable. The lack of documentation and notification of the fall was discussed with the facility's quality and nursing leadership, but no further information was provided to the survey team before the exit conference.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Hampton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Hampton Health & Rehab Center, Llc | 1 mi | ★★★★★ | 0 | 0 |
| Atlantic View Post Acute | 1.6 mi | ★★★★★ | 0 | 0 |
| Marcella Post Acute | 2 mi | ★★★★★ | 15 | 0 |
| Newport Post Acute | 2.5 mi | ★★★★★ | 0 | 0 |
| The Chesapeake | 3.4 mi | ★★★★★ | 14 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.