Wayside Farm Inc
Inspection history, citations, penalties and survey trends for this long-term care facility in Peninsula, Ohio.
- Location
- 4557 Quick Rd, Peninsula, Ohio 44264
- CMS Provider Number
- 366323
- Inspections on file
- 17
- Latest survey
- September 15, 2025
- Citations (last 12 mo.)
- 1
Citation history
Health deficiencies cited at Wayside Farm Inc during CMS and state inspections, most recent first.
A resident with multiple medical conditions had an active physician order for weekly weight checks, but staff failed to document weights on several required weeks and did not provide evidence of discontinuation by a clinician. The DON confirmed the order was still in place and that the missing weights were not completed, in violation of facility policy and physician orders.
A resident with a history of wandering and elopement was able to leave the facility undetected by pulling a fire alarm, which unlocked an exit door. The resident's care plan was not updated, and the elopement risk was not reassessed for several months. The staff was unaware of the resident's actions until the fire alarm was activated, allowing the resident to leave the facility. The resident was later found by local police and returned to the facility.
A resident with cognitive impairment and muscle weakness fell in a common area and was moved before a proper nursing assessment was conducted. Despite severe pain and a bruise noted by an LPN, the physician was not notified, and the resident's condition worsened over 14 days until hospitalization revealed a hip fracture. The facility failed to follow its policy on assessing falls and notifying the physician.
The facility failed to deposit residents' personal funds into interest-bearing accounts, affecting four residents with balances over $100. The Business Office Manager discovered that the original bank absorbed the interest due to high fees, and the issue was not addressed until accounts were transferred to a new bank. The former Business Office Manager, now Administrator, did not notice the lack of interest payments.
The facility failed to ensure that stock medications were not expired, potentially affecting 15 residents. Observations revealed expired medications in both the west and north hall medication stock rooms, verified by an LPN. The DON confirmed that expired medications should be disposed of, and records showed that residents had the potential to receive these expired medications.
The facility failed to serve pureed foods at a smooth consistency, as required for safe swallowing. During a meal preparation observation, it was found that the pureed pepper steak contained intact pieces of beef, which was confirmed by a taste test with the Dietary Manager. The mechanical chopper used for pureeing was malfunctioning, and the backup was under repair. This issue potentially affected nine residents on pureed diets.
A facility failed to convey a resident's funds in a timely manner after the resident's death. The Business Office Manager mistakenly believed there was a 90-day period for disbursement due to an open application, but could not provide documentation. Federal regulations require funds to be conveyed within 30 days.
The facility failed to provide residents with timely and private access to telephones, affecting two residents who faced barriers in making personal calls. Staff required residents to fill out a form and wait for assistance, leading to delays and lack of privacy. Available phones were either non-functional or located in public areas, contrary to the facility's policy of ensuring private phone access.
A resident with severe cognitive impairment and multiple medical conditions fell while ambulating unassisted without a walker. Despite sustaining a bruise and reporting severe pain, the primary care physician was not notified as required by the facility's policy. The resident was assisted back to his room before a nurse assessment, and the Director of Nursing confirmed the physician was not informed of the incident.
A facility failed to develop a baseline care plan within 48 hours for a resident with severe cognitive impairment and multiple diagnoses, including schizoaffective disorder and type II diabetes. The resident required maximum assistance for dressing and was dependent on staff for toileting and transfers. An interview with the DON confirmed the absence of a baseline or comprehensive care plan, despite facility policy allowing for a comprehensive plan to replace a baseline plan if developed within the required timeframe.
A resident with severe cognitive impairment did not receive routine showers as required, resulting in poor personal hygiene. The facility staff assumed hospice was responsible for showers, leading to inadequate care. Observations confirmed the resident had oily hair and a strong body odor, and there was no documentation of shower refusals.
A facility failed to maintain appropriate hand hygiene during tracheostomy care for a resident with multiple diagnoses, including COPD and schizophrenia. An LPN did not wash or sanitize hands before putting on new gloves during the procedure, contrary to facility policy. The LPN acknowledged the oversight, noting the resident typically performed their own trach care.
The facility failed to notify the state ombudsman of resident transfers to the hospital, affecting four residents. Medical records and staff interviews revealed that required notifications were not made for residents hospitalized for various conditions, including schizoaffective disorder, cellulitis, dementia, and hip repair. Interviews with the Director of Social Services and the DON confirmed the lack of notifications.
The facility failed to provide required bed hold notifications to residents or their legal guardians during hospitalizations, as confirmed by the DON. Medical records showed no evidence of written communication regarding bed hold policies, despite the facility's policy requiring such notifications.
Failure to Monitor and Document Resident's Weekly Weights as Ordered
Penalty
Summary
The facility failed to ensure that nutritional orders for a resident were properly monitored and completed. Specifically, a resident with multiple diagnoses, including schizoaffective disorder, dementia, dysphagia, and muscle weakness, had a physician's order in place for weekly weight checks starting from a specified date. There was no documented end date for this order, nor any recommendation or order from the dietitian or physician to discontinue the weekly weights. Despite this, the resident's weight was not recorded on several required weeks, and there was a significant gap of nearly a month with no weight documentation. Review of the facility's nutrition protocol indicated that nursing staff are required to monitor and document residents' weights and dietary intake in a manner that allows for comparison over time. The protocol also requires ongoing monitoring and documentation of nutritional status and interventions. Interviews with the DON confirmed that the weekly weight order was still active and that there was no documentation to support discontinuation. The missing weight records were acknowledged as not completed, indicating a failure to follow the physician's order and facility policy.
Failure to Reassess Elopement Risk Leads to Resident's Escape
Penalty
Summary
The facility failed to properly and timely reassess the risk of elopement for a resident with a history of wandering and elopement. The resident, who had diagnoses including schizoaffective disorder, bipolar type, and paranoid personality disorder, was admitted with a care plan indicating a risk of elopement. However, the care plan was not updated with new interventions after the initial assessment, and the resident's elopement risk was not reassessed from August 2024 through March 2025. On March 14, 2025, the resident eloped from the facility by pulling a fire alarm, which unlocked the exit door. The resident was able to crawl past the nurse's station undetected and exit the building. The staff was unaware of the resident's actions until the fire alarm was activated, allowing the resident to leave the facility. The resident was later found by local police several miles away and returned to the facility. The facility's failure to update the resident's care plan and reassess the elopement risk contributed to the resident's ability to leave the facility undetected. The staff's lack of awareness and supervision allowed the resident to exploit the fire alarm system to exit the building. The facility's policy on missing residents and elopement was not effectively implemented, as evidenced by the resident's successful elopement and the delayed response in locating the resident.
Failure to Provide Timely Medical Intervention After Resident Fall
Penalty
Summary
The facility failed to provide timely and necessary medical intervention to a resident following a fall with injury and severe pain. The resident, who had moderate cognitive impairment, muscle weakness, and was known to be a safety risk for falls, fell while ambulating in a common area. Despite the fall, the resident was picked up and walked back to his room by a speech therapist before a thorough nursing assessment was completed. The initial assessment by an LPN noted severe pain and a bruise, but the resident's physician was not notified. In the days following the fall, the resident experienced increased leg pain and facial grimacing with movement, yet no further medical evaluation was conducted until 14 days later when the resident was sent to the hospital at the request of his legal guardian. The hospital diagnosed a left hip fracture requiring surgical repair. Throughout this period, the resident's pain was managed with morphine, but the location of the pain was not consistently documented, and the resident's condition continued to deteriorate without appropriate medical intervention. The facility's investigation revealed that the resident was moved before a nurse could assess him, and there was a lack of communication with the physician regarding the resident's condition post-fall. Witness statements confirmed that the resident was assisted back to his room without a proper assessment, and the facility's policy on assessing falls and notifying the physician was not followed. This deficiency affected the resident's health and well-being, as timely medical intervention was not provided.
Failure to Deposit Resident Funds in Interest-Bearing Accounts
Penalty
Summary
The facility failed to ensure that residents' personal funds accounts with balances greater than $100 were deposited into an interest-bearing account as required by regulations. This deficiency affected four residents who were reviewed for personal funds. Specifically, the account statements for these residents showed that no interest was credited to their accounts over a three-month period, despite having balances exceeding the threshold for interest accrual. The Business Office Manager confirmed that the original bank holding the accounts did not pay interest, as the accrued interest was absorbed by the bank's fees. The Business Office Manager discovered this issue during an audit in January 2024, but the problem persisted as the accounts were not transferred to a new bank until April 2024. The former Business Office Manager, who is now the Administrator, did not notice the lack of interest payments during his tenure. This oversight resulted in residents not receiving the interest they were entitled to on their personal funds, which is a violation of their rights to manage their financial affairs.
Expired Medications Found in Stock Rooms
Penalty
Summary
The facility failed to ensure that stock medications used for residents were not expired, which had the potential to affect 15 residents receiving stock medications. During an observation of the west hall medication stock room, a partially used bottle of docusate sodium 250 mg with an expiration date of 06/2024, another bottle of docusate sodium 250 mg with an open date of 05/05/23 and expired on 06/2024, a bottle of aspirin 81 mg expired 07/2024, a bottle of cranberry tabs 450 mg expired 05/2024, and a bottle of vitamin D 25 micrograms expired 02/2024 were found. These expired medications were verified by the Unit Manager LPN. Additionally, in the north hall medication stock room, a bottle of magnesium oxide 400 mg expired 04/2024 was found and verified by the same LPN. An interview with the Director of Nursing confirmed that expired medications should be disposed of from the stock medications. A record review revealed that the identified residents received facility stock medications from the stock medication rooms and had the potential to receive the expired medications. The facility's policy on the storage of medications, dated 11/2020, stated that discontinued, outdated, or deteriorated drugs or biologicals are to be returned to the dispensing pharmacy or destroyed.
Failure to Provide Smooth Consistency Pureed Foods
Penalty
Summary
The facility failed to provide pureed foods at a smooth consistency, which is necessary for safe swallowing. During an observation of puree preparation, it was noted that the pureed pepper steak contained intact pieces of beef, indicating it was not of the required smooth consistency. This was confirmed by a taste test conducted with the Dietary Manager, who acknowledged the issue and instructed the staff member to puree the pepper steak further. The mechanical chopper used for pureeing was making a noise, and it was noted that its bearings were starting to fail, while the backup chopper was out for repair. The facility's policy on Texture Modified Diets specifies that pureed foods should have a mashed potato consistency, which was not met in this instance. This deficiency had the potential to affect nine residents who were on pureed diets out of the 91 residents consuming meals from the facility's kitchen.
Delayed Conveyance of Resident Funds
Penalty
Summary
The facility failed to ensure that resident funds were conveyed in a timely manner upon the discharge of a resident. This deficiency affected one resident, who was admitted to the facility and subsequently passed away. A review of the business records revealed that a check for $2,169.85 was dispersed to the Treasurer of Ohio State after the resident's death. During an interview, the Business Office Manager (BOM) confirmed that the funds were dispersed after the resident's death and mistakenly believed that there was a 90-day period for disbursement due to an open application for release. However, the BOM could not provide documentation of any open application, and it was clarified that federal regulations require funds to be conveyed within 30 days.
Deficiency in Resident Phone Access and Privacy
Penalty
Summary
The facility failed to ensure residents had reasonable access to and privacy in their use of communication methods, specifically telephones. Two residents, one with chronic obstructive pulmonary disease and another with metabolic encephalopathy, were affected by this deficiency. Both residents were cognitively intact or had moderate cognitive impairment, respectively, and were able to communicate clearly. However, they faced significant barriers in accessing a phone for personal use. The facility required residents to fill out a form to request phone use, which was then subject to staff availability, leading to delays and lack of privacy. Interviews with staff, including social workers, nurses, and the activity director, revealed that residents without personal cell phones had to wait for staff to assist them with phone calls, which were made from the nurses' station. This process did not allow for private conversations, as staff had to remain present during the calls. Additionally, a pay phone available for resident use was located in a public area and was not functioning, further limiting residents' ability to make private calls. The facility's policy stated that residents should have easy access to telephones for private calls, but the current system did not meet this requirement. The administrator and director of nursing acknowledged the issue, confirming that the available phones did not allow for private outgoing calls. The deficiency was evident in the facility's inability to provide timely and private phone access, as required by their policy and residents' rights.
Failure to Notify Physician of Resident Fall
Penalty
Summary
The facility failed to timely notify Resident #41's primary care physician of a fall incident, which was a deficiency identified during the survey. Resident #41, who had severe cognitive impairment and multiple medical conditions including schizophrenia, epilepsy, and alcohol-induced persisting dementia, fell while ambulating unassisted without a walker in the 100-hall lounge area. Despite the fall, which resulted in a bruise on the left front thigh and a reported pain level of seven, the primary care physician was not notified as required by the facility's policy. The facility's policy mandates notifying the attending physician in an appropriate time frame when a resident falls, especially if there is a significant injury or change in condition. However, the investigation revealed that the resident was assisted back to his room before a nurse assessed him, and the primary care physician was not informed of the incident. The Director of Nursing confirmed that the resident experienced worsening pain post-fall and that the primary care physician was not notified, which was a deviation from the facility's policy.
Failure to Develop Baseline Care Plan Within 48 Hours
Penalty
Summary
The facility failed to complete a baseline care plan within 48 hours of admission for a resident, as required by their policy. This deficiency was identified during a review of the medical record for a resident who was admitted with multiple diagnoses, including schizoaffective disorder, generalized anxiety disorder, unspecified dementia, type II diabetes mellitus, chronic respiratory failure, and neuromuscular dysfunction of the bladder. The Minimum Data Set (MDS) 3.0 assessment indicated that the resident had severe cognitive impairment and required maximum assistance for dressing and was dependent on staff for toileting and transfers. An interview with the Director of Nursing confirmed the absence of a baseline or comprehensive care plan developed within the required timeframe for the resident. The facility's policy allowed for a comprehensive care plan to be used in place of a baseline care plan, provided it was developed within 48 hours of admission and met the requirements of a comprehensive assessment. However, no such plan was available for the resident in question.
Failure to Provide Routine Showers to Resident
Penalty
Summary
The facility failed to ensure that a resident, who was severely cognitively impaired and required substantial assistance for personal hygiene, received routine showers as per their care plan. The resident was supposed to receive showers twice a week, but records indicated significant gaps in showering, with only one shower provided in certain weeks. Observations confirmed the resident had oily hair with white particles and a strong body odor, indicating inadequate personal hygiene care. Interviews with staff revealed a misunderstanding regarding the responsibility for providing showers to residents receiving hospice services. Staff assumed hospice was solely responsible for the resident's showers, leading to a lack of routine care from the facility. The Director of Nursing and hospice staff confirmed that both the facility and hospice were expected to offer showers twice a week, but this was not consistently documented or executed. There was no documentation of the resident refusing showers, further highlighting the facility's failure to meet the resident's hygiene needs.
Failure to Maintain Hand Hygiene During Trach Care
Penalty
Summary
The facility failed to maintain appropriate hand hygiene during tracheostomy care for a resident. The resident, who had diagnoses including chronic obstructive pulmonary disease, major depressive disorder, schizophrenia, and dependence on supplemental oxygen, was observed receiving trach care from an LPN. The LPN correctly donned personal protective equipment but did not perform hand hygiene before putting on a new pair of gloves after removing the trach necktie and split gauze. The LPN acknowledged the lapse in hand hygiene, noting that the resident usually performed their own trach care. The facility's policy on tracheostomy care mandates hand hygiene before donning clean gloves, which was not followed in this instance.
Failure to Notify Ombudsman of Resident Hospitalizations
Penalty
Summary
The facility failed to notify the state ombudsman of residents' transfers to the hospital, affecting four residents out of the four reviewed for hospitalization. The facility's census was 91 at the time of the survey. The deficiency was identified through a review of medical records and staff interviews, which revealed that the required notifications were not made for residents who were hospitalized for various medical conditions. Resident #43 was admitted with schizoaffective disorder, cellulitis of the right lower limb, and morbid obesity, and required hospitalization for right leg cellulitis. Resident #242, with diagnoses including dementia and type two diabetes, was discharged to the hospital for a transient ischemic attack and cerebral vascular accident and expired at the hospital. Resident #41, with schizophrenia and other conditions, was hospitalized for left hip repair. Resident #59, with dementia and other diagnoses, was hospitalized for cellulitis of the right great toe. Interviews with the Director of Social Services and the Director of Nursing confirmed that no notifications had been sent to the ombudsman since a specified date, including for the aforementioned residents.
Failure to Provide Bed Hold Notifications
Penalty
Summary
The facility failed to provide bed hold notifications to four residents who were hospitalized, as required by their policy. The medical records of these residents, who had various medical conditions such as schizoaffective disorder, dementia, and diabetes, showed no evidence of written communication to their legal guardians about the facility's bed hold policy and the number of bed hold days remaining. This deficiency was identified through a review of medical records, facility policies, and staff interviews. The Director of Nursing confirmed that no bed hold notices had been given to the residents or their legal guardians since a specified date, and no staff member was assigned to ensure compliance with this requirement. The facility's policy, titled 'Bed-Holds and Returns,' stated that residents and their representatives should be informed in writing about bed hold policies and procedures, but this was not adhered to in the cases reviewed.
Latest citations in Ohio
A resident with intact cognition receiving Medicare Part A skilled services for metabolic encephalopathy had services discontinued while benefit days remained, but the facility did not issue the required Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN). The Social Services Director later confirmed that no SNF ABN was provided and reported she believed only a Notice of Medicare Non-Coverage (NOMNC) was needed when all skilled services were stopped. This practice conflicted with the facility’s written policy, which required SNF ABNs to be issued when extended care items or services were initiated, reduced, or terminated due to expected non-coverage by Medicare.
Surveyors identified that the facility exceeded the acceptable medication error rate when two residents with type 2 DM received insulin doses that were not administered according to orders or manufacturer instructions. In two separate observations, an LPN administered Novolog and another LPN administered insulin glargine and insulin lispro without priming the insulin pens, and the insulin lispro and Novolog were given after the residents had already consumed a significant portion of their breakfast meals, despite orders for administration before meals. Manufacturer information for both insulin products required priming before each injection to ensure accurate dosing, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and specified time frames.
Surveyors found that the facility failed to document tray line food temperatures for multiple meals served from two dining room kitchenettes, despite having a “Trayline Taste & Temperature Log” and a policy requiring food to be stored, prepared, distributed, and served according to professional food safety standards. Review of logs showed repeated missing entries for breakfast, lunch, and dinner services in both the Harrison and McClellan dining areas, and the Senior Director of Culinary Services confirmed that temperatures had not been recorded for those meals, potentially affecting all residents receiving meals from those kitchenettes.
The facility failed to conduct and document required periodic care conferences for two residents, despite multiple comprehensive, quarterly, and significant change MDS assessments and a policy requiring periodic care conferences with resident and/or family participation. One resident with Parkinson’s disease, post-stroke hemiplegia, TIA, DMII, and depression had only two documented care conferences over a year, while another resident with aphasia, cerebrovascular disease, DMII, gait difficulty, coagulation defect, depression, and muscle weakness had no documented care conferences in the past year, aside from a declined invitation to the representative. The UCC confirmed that care conferences were expected to occur quarterly and that no additional documentation existed for either resident.
A resident with Alzheimer's disease and type II DM, who required extensive assistance with ADLs and was receiving scheduled Lantus and sliding-scale Humalog, experienced a severely elevated blood glucose level. The on-call provider was notified and ordered an additional dose of lispro insulin with a directive to recheck the blood glucose after administration. Nursing staff administered the extra insulin but did not document any follow-up blood glucose check, and the DON confirmed that this reevaluation was required by the facility's abnormal blood glucose policy and was not completed or documented.
A resident with Parkinson’s disease, dementia, and hypothyroidism was prescribed levothyroxine once daily along with other medications. A consultant pharmacist’s monthly drug regimen review recommended that levothyroxine be given in the morning on an empty stomach, 30–60 minutes before food, per manufacturer instructions. The medical record contained no documented physician response to this recommendation, and the MAR showed the drug scheduled for morning administration while the resident was observed eating breakfast and receiving the medication at the same time. An LPN confirmed administering levothyroxine during the meal, and the DON verified there was no documentation explaining whether or why the pharmacist’s recommendation was or was not followed, resulting in a failure to act on and document the identified irregularity.
A resident with severe cognitive impairment, multiple comorbidities, documented gait and balance abnormalities, and a high fall risk was care planned and assessed by therapy to require contact guard assistance and use of a gait belt for transfers and ambulation. While being assisted by a CNA from a recliner to the bathroom with a walker, the CNA did not apply a gait belt, even though the resident had a known tendency to lean backward when standing. As the CNA reached to open the bathroom door, the resident lost balance and fell backward, striking the back of the head, and was later found by an LPN without a gait belt in place, contrary to the facility’s gait belt policy and the resident’s assessed needs.
A resident with CKD stage five requiring peritoneal dialysis (PD) was admitted with pre-admission physician orders for three daily PD exchanges and monitoring for peritonitis (fever, abdominal pain, cloudy effluent), but these monitoring orders were not entered into the facility’s physician orders. The care plan referenced PD and general monitoring but did not specifically address peritonitis monitoring. Paper PD flowsheets showed incomplete and inconsistent documentation of exchanges and resident condition, including missing condition/comments for individual treatments and no record of one ordered PD exchange. The PD cycler flowsheet lacked effluent descriptions on multiple days. The PD nurse reported facility staff were expected to monitor effluent and symptoms, and the DON confirmed the absence of specific peritonitis monitoring orders, lack of an order for the PD cycler, and documentation gaps, despite a facility policy requiring ongoing assessment and monitoring for complications before, during, and after dialysis treatments.
A nurse was observed preparing multiple oral medications for a resident with depression, traumatic brain injury, anxiety, and impaired cognition by pushing tablets and capsules from unit-dose cards directly into her ungloved hand and then using her fingers to place them into a medication cup. In a follow-up interview, the RN confirmed this practice and acknowledged that the correct procedure is to dispense medications directly from the card into the cup, contrary to the facility’s medication administration policy requiring adherence to good nursing principles and practices.
A resident with Alzheimer’s disease, diabetes, anxiety, significant ADL dependence, and behavioral symptoms was observed seated in a chair positioned against the nursing station with a locked wheelchair placed directly in front, also against the nursing station, effectively restricting movement. An LPN confirmed both wheelchair wheels were locked and that it should not have been placed there, while a CNA stated she had positioned the wheelchair to prepare for lunch, was unable to complete the transfer, and left it in place, acknowledging this was wrong. This arrangement conflicted with the facility’s restraint policy, which prohibits physical restraints except when alternatives are ineffective for treating a medical symptom and defines restraints as devices adjacent to the body that cannot be easily removed and that restrict freedom of movement or access to the body.
Failure to Issue Required SNF ABN When Discontinuing Medicare Part A Services
Penalty
Summary
The deficiency involves the facility’s failure to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) when Medicare Part A services were discontinued for a resident who still had available benefit days. The resident was admitted with a diagnosis of metabolic encephalopathy and had intact cognition per the Minimum Data Set assessment. The facility’s own SNF Beneficiary Notification Review documented that Medicare Part A skilled services began on 02/11/26 and the last covered day was 03/11/26, and that the facility initiated discharge from Medicare Part A services before the resident’s benefit days were exhausted. Despite this, no SNF ABN was provided to the resident or the resident’s representative. During interviews, the Social Services Director stated that the SNF ABN was issued hours prior to the last covered day but, upon reviewing her files, confirmed that no SNF ABN had actually been issued for this resident. She further explained that she believed an SNF ABN was only required if one skilled service remained and that if all skilled services were being discontinued, only the Notice of Medicare Non-Coverage (NOMNC) needed to be issued. The Administrator, however, stated that a resident should always receive both a SNF ABN and a NOMNC when Medicare Part A services are discontinued and benefit days remain. Review of the facility’s written policy dated 03/28/23 showed that the facility was required to issue SNF ABNs for initiation, reduction, or termination of extended care items or services when Medicare payment was not expected, which did not occur in this case.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as its allegation of substantial compliance as of 05/29/2026 F-0582 Corrective action for resident/s: On 5/14/26 Resident #34 was informed of rights and responsibilities related to Advanced Beneficiary Notice and voiced understanding of information for future reference by administrator. Identification of other residents who may be affected: Any resident receiving skilled services from nursing or therapy services. The Administrator audited all residents who were discharged from skilled services in the past 30 days to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary Notice on 5/29/26. No non-compliance was noted. Measures for systemic change: On 5/14/2026 Business Office Manager, Director of Rehab, Minimum Data Set nurse, Director of Nursing and Social Services Director were educated on proper procedure of issuing of Notice Of Medicare Non Coverage and Advanced Beneficiary Notice by administrator. All upcoming discharges from skilled services will be reviewed weekly at Utilization Review meeting to ensure notices will be delivered timely. How Corrective Action will be monitored: Administrator or designee to complete audits of all residents being discharged from skilled services to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance 5/29/26
Insulin Administration Errors and Failure to Prime Insulin Pens
Penalty
Summary
The deficiency involves the facility’s failure to maintain a medication error rate below 5%, with surveyors identifying 3 errors out of 28 medication administration opportunities, resulting in a 10.71% error rate. For one resident with type 2 diabetes mellitus and moderate cognitive impairment, the physician’s order directed Novolog insulin 10 units via subcutaneous pen-injector to be given before meals. During an observed medication pass, the LPN administered 10 units of Novolog insulin without priming the pen and did so after the resident had already consumed approximately 50% of the breakfast meal. The LPN later confirmed she did not prime the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer instructions for the Novolog FlexPen specified that an air shot (priming) must be performed before each injection to ensure proper dosing. Another resident, also diagnosed with type 2 diabetes mellitus and with intact cognition, had orders for insulin glargine 35 units subcutaneously twice daily and insulin lispro 20 units subcutaneously before meals, plus 12 units subcutaneously if blood glucose was between 251 mg/dL and 300 mg/dL. During an observed medication administration, an LPN administered 35 units of insulin glargine and 32 units of insulin lispro without priming the insulin pens and after the resident had consumed approximately 90% of the breakfast meal, despite orders for insulin lispro to be given before meals. The LPN later stated she could not remember if she had primed the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer information for insulin lispro stated that the pen must be primed before each injection to confirm insulin delivery and remove air, and that failure to prime could result in too much or too little insulin. The DON confirmed the expectation that insulin be administered as ordered, including priming each pen with two units before dialing the prescribed dose, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and required time frames.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as an allegation of substantial compliance as of 5/29/2026. F-0759 Corrective action for resident/s: Residents #21 and #22 were assessed and evaluated by nurse and Director of Nursing 5/14/26. Resident #21 and #22 both denied any adverse effects and none were noted upon assessment by the Director of Nursing on 5/14/2026. Notification made to physician on 5/14/2026. LPN # 2 competency Eval on insulin administration with the Director of Nursing completed 5/14/2026. Identification of other residents who may be affected: Diabetic residents on assignment of LPN #2/station 2 have the potential to be affected and were assessed by the DON/Designee on 5/14/26 and found to be within normal limits. Measures for systemic change: All Nurses were educated by the Director of Nursing on the steps for Insulin administration per competency, diabetes clinical protocol policy, Medication and treatment orders policy, administering medications policy, and Obtaining fingerstick Glucose Level policy On 5/14/2026. How Corrective Action will be monitored: Director of Nursing and Assistant Director of Nursing will complete insulin administration audits on 5 nurses. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance: 5/29/2026
Failure to Document Tray Line Food Temperatures in Dining Room Kitchenettes
Penalty
Summary
The deficiency involves the facility’s failure to document tray line food temperatures for meals served from the Harrison and McClellan Dining Room kitchenettes, as required by professional standards for food service safety and the facility’s own policy. Review of the “Trayline Taste & Temperature Log” (revised September 2018) showed missing temperature documentation for multiple meals from the Harrison Dining Room kitchenette, including dinner on 03/30/26 and 03/31/26, lunch and dinner on 04/01/26 and 04/02/26, dinner on 04/07/26, and lunch and dinner on 04/08/26 and 04/10/26. The Senior Director of Culinary Services confirmed during interview that tray line food temperatures were not documented on the log for these meals. Similarly, review of the same log for the McClellan Dining Room kitchenette revealed that tray line food temperatures were not documented for dinner on 04/01/26, breakfast and lunch on 04/02/26, and lunch and dinner on 04/07/26. The Senior Director of Culinary Services also verified these omissions during interview. The facility census at the time was 27 residents, and the governing “Food and Nutrition” policy, approved on 09/07/21, stated that the facility must store, prepare, distribute, and serve food in accordance with professional standards for food service safety.
Plan Of Correction
F812 The facility will continue to ensure food temperatures are completed before meals are served for all residents. To ensure compliance with this standard the following measures have been taken: 1. Immediately 4/15/26 culinary supervisor #224 was re-educated by Dietary Manager to this standard and policy "Food and Nutrition" which includes documentation of food temperatures. 2. All dietary staff have been re-educated to the standard and policy "Food and Nutrition" during the month of April 2026. 3. Audits of food temperature documentation to be completed by Dietary Manager 4 x per week for 4 weeks then weekly for 4 weeks. 4. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present to QAPI committee for ongoing monitoring and further direction.
Failure to Conduct and Document Required Care Conferences
Penalty
Summary
The deficiency involves the facility’s failure to complete and document comprehensive care conferences at required intervals in accordance with care plan regulations and facility policy. For one resident with Parkinson’s disease with dyskinesia, cognitive communication deficit, hemiplegia and hemiparesis following cerebral infarction, transient cerebral ischemic attack, type II diabetes mellitus, and major depressive disorder, the record showed multiple MDS assessments over a one-year period, including annual, quarterly, and significant change assessments. However, only two care conferences were documented during the last 12 months, despite the expectation that care conferences be conducted quarterly with the resident and family when possible. The Unit Care Coordinator confirmed that no additional care conference documentation existed for this resident beyond the notes dated 04/21/25 and 01/02/26. A second resident, with diagnoses including aphasia following cerebrovascular disease, cerebral infarction, type II diabetes mellitus, unsteadiness on feet, difficulty in walking, coagulation defect, depression, and muscle weakness, also had multiple MDS assessments completed over the review period, including quarterly and annual assessments. The record contained a note that a care conference was offered to the resident’s representative, who declined to attend, but there was no documentation of any care conferences for the most recent 12 months. The Unit Care Coordinator confirmed that no other care conference documentation was available for this resident. Facility policy stated that periodic care conferences involving the resident, family, and the interdisciplinary team are part of the care planning process, but the required periodic care conferences and corresponding documentation were not completed for these two residents.
Plan Of Correction
THIS PLAN OF CORRECTION SERVES AS BERKELEY SQUARE'S CREDIBLE ALLEGATION OF SUBSTANTIAL COMPLIANCE AS OF June 1, 2026. Without admitting or denying the validity or existence of the alleged deficiencies, Berkeley Square provides the following Plan of Correction: F657 The facility will continue to document completion of care conferences at the required intervals for all residents, including residents #04 & #15. To ensure compliance with this standard the following measures have be taken: 1. The social service designee and the inter- disciplinary team were re-educated by the administrator to the facility policy "Care Conference" on 4/29/26 and verbalized understanding. 2. Care conferences for resident #04 and resident #15 were conducted on or before 4/29/2026 by the interdisciplinary team. 3. Review of all other residents was conducted by the social service designee to validate and ensure that care conference schedule is up to date with timely care conferences scheduled for them on 4/15/2026. Audits of care conferences to be completed weekly for four weeks and then monthly after that by the social service designee. Documentation of the care conference including any identified concerns in the medical record. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present results of these audits to QAPI committee for ongoing monitoring and further direction.
Failure to Reevaluate Blood Glucose After Treatment for Hyperglycemia
Penalty
Summary
The facility failed to ensure that a resident with diabetes received treatment in accordance with professional standards of practice when nursing staff did not reevaluate the resident's blood glucose after treatment for severe hyperglycemia. The resident, admitted with diagnoses including Alzheimer's disease, type II diabetes mellitus, and depression, had physician orders for Humalog insulin on a sliding scale before meals, Lantus insulin 25 units daily, and lisinopril 5 mg daily. The resident required extensive assistance with activities of daily living, including transfers, toileting hygiene, eating, and bathing. On the evening in question, the resident's blood glucose was documented as 532 mg/dL, and the on-call provider was notified. The provider gave a new order to administer an additional 8 units of lispro (Humalog) and to recheck the blood glucose in 30 minutes. The electronic medication administration record showed that the blood glucose of 532 mg/dL was obtained at 9:00 p.m. and that the additional 8 units of lispro were administered at 9:21 p.m. However, there was no documentation in the resident's chart that the blood glucose was rechecked after the additional insulin was given. In an interview, the DON confirmed there was no evidence of reevaluation and verified that, according to the facility's "Abnormal Blood Glucose Procedure" policy, the resident should have been reevaluated and that the evaluation step should have been included in the progress note documentation.
Plan Of Correction
F684 The facility will continue to ensure all residents, including #03, receive treatment in accordance with professional standards of practice and reevaluated for hyperglycemia. To ensure compliance with this standard the following measures have been taken: 1. The director of nursing assessed resident #03, reviewed documentation and orders and found no ill effects immediately 4/16/26. 2. All licensed nurses were re-educated to facility policy "Blood Glucose Monitoring" by the Director of Nursing/designee in April 2026. 3. Audits of like-residents that require blood sugar checks to be completed by the director of nursing/designee two times a week for 4 weeks and then monthly after that to validate correct follow through when there is abnormally high blood glucose result. The Administrator will bring results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Act on Pharmacist Drug Regimen Recommendation for Thyroid Medication
Penalty
Summary
The deficiency involves the facility’s failure to ensure that pharmacy recommendations from the monthly drug regimen review were acted upon and documented for a resident. The resident was admitted with diagnoses including Parkinson’s disease, dementia, and hypothyroidism, and had current physician orders for levothyroxine 150 mcg once daily, buspirone 50 mg twice daily, and losartan 100 mg once daily. A medication regimen review dated 11/25/2025 included a consultant pharmacist recommendation that levothyroxine be administered consistently in the morning on an empty stomach, at least 30–60 minutes before food, per manufacturer instructions. There was no specific physician response in the medical record to this recommendation, and the facility’s policy stated that consulting pharmacist reviews are sent to nursing and addressed with the primary care provider or consulting specialist for review and follow-up. Review of the resident’s medication administration record for April 2026 showed levothyroxine scheduled for 9:00 a.m. On observation, the resident was seen eating breakfast in the dining area at 8:03 a.m., and an LPN reported administering the levothyroxine 150 mcg to the resident while the resident was in the dining area eating breakfast. The DON confirmed there was no evidence in the resident’s medical record explaining why the consultant pharmacist’s recommendation from 11/25/2025 was or was not acted upon. This lack of documented physician review and action on the pharmacist’s identified irregularity constituted noncompliance with the drug regimen review requirements.
Plan Of Correction
F756 The facility will continue to ensure the pharmacy recommendations from the monthly drug regimen review by a licensed pharmacist are acted upon for all residents, including #08. To ensure compliance with this standard the following measures have been taken: 1. Resident #08 was assessed by the registered nurse and med review completed by 4/28/26. After review of resident's drug regime's, it was discovered that resident #8 had 2 separate medication recommendations on the same form, to be reviewed by two separate practitioners, pharmacy has been instructed and agreed to separate meds on individual forms. 2. Licensed nurses re-educated to facility policy "Drug Regimen Review" by Director of nursing/designee in April 2026 and no later than 5/8/26. Licensed nurses are responsible for ensuring the reviews and recommendations are given to the physician for timely review. 3. Review of all other current residents Drug Regimen orders completed by Director of nursing/designee on 4/16/26 to ensure recommendations were followed up on/reviewed by the physician and address concerns if needed. 4. Audit of drug regime recommendations, pharmacy recommendations, and physician follow up to be completed weekly for four weeks by the Director of nursing/designee. Administrator will present results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Use Required Gait Belt During Ambulation Resulting in Resident Fall
Penalty
Summary
The deficiency involves the facility’s failure to ensure that a required gait belt was used while assisting a high fall‑risk resident with ambulation, resulting in a fall with head injury. The resident had multiple diagnoses including metabolic encephalopathy, hypertension, osteoarthritis, muscle weakness, gait and mobility abnormalities, major depressive disorder, anxiety, and visual hallucinations. Admission and subsequent MDS and fall risk assessments documented that the resident was severely cognitively impaired, required moderate to maximal assistance with transfers and ambulation, could not independently come to a standing position, exhibited loss of balance while standing, used an assistive device, and had decreased muscle coordination. The resident had a history of falls prior to admission and was assessed as being at high, later moderate, risk for falls. The resident’s fall care plan identified her as at risk for falls and included interventions such as providing maximum to moderate assistance with transfers and walking short distances, use of a walker and wheelchair, and following the facility’s fall protocol. Therapy notes and care conference documentation indicated that the resident leaned backwards when standing, required contact guard to minimal assistance for bed mobility and transfers, and needed constant verbal cueing for safe sequencing during toilet transfers. The physical therapist confirmed that the resident was to use a gait belt with staff when ambulating, and the DON verified that therapy had assessed the resident as requiring contact guard assistance and a gait belt for ambulation and transfers. On the day of the incident, a CNA was assisting the resident from her recliner to the bathroom using a walker. The CNA walked beside the resident, providing guidance and support, and reported having a hand on the resident while assisting her. As they approached the bathroom door, the CNA reached for the doorknob to open it, and at that moment the resident began to lose her balance and fell backwards to the floor, striking the back of her head. The nurse who responded found the resident on her back at the foot of the bed with her feet near the bathroom, noted a red raised area on the back of the head, and documented that the resident was not wearing a gait belt and that the gait belt was on the dresser. In the facility’s investigative summary and in interviews, the CNA acknowledged that she did not have a gait belt on the resident while ambulating her, despite the resident’s assessed need for hands‑on assistance and gait belt use per facility policy and the resident’s care and therapy plans.
Failure to Implement PD Orders and Monitor Resident Receiving Peritoneal Dialysis
Penalty
Summary
The deficiency involves the facility’s failure to implement pre-admission physician orders for peritoneal dialysis (PD) and to provide ongoing monitoring for a resident with chronic kidney disease (CKD) stage five who required PD. Pre-admission orders dated 11/14/25 specified three daily PD exchanges at 6:00 A.M., 2:00 P.M., and 10:00 P.M., and directed staff to monitor for signs and symptoms of peritonitis, including fever, abdominal pain, and cloudy effluent. These monitoring orders were not entered into the facility’s physician orders. The resident’s care plan noted the need for PD and included general monitoring interventions (labs, signs of bleeding, bacteremia, septic shock, and significant vital sign changes), but did not specifically address the ordered monitoring for peritonitis. Review of PD documentation showed incomplete and inconsistent charting of treatments and resident condition. The paper peritoneal flowsheet had columns for time of PD and condition/comments, including instructions to call the nurse immediately for cloudy fluid, abdominal pain, or fever. However, the first entry on 11/15/26 at 2:00 P.M. only noted that the PD nurse completed the exchange, and the 10:00 P.M. entry that day had no condition/comment documentation. Subsequent days (11/16/25, 11/17/25, and 11/18/25) contained only one condition/comment entry per day rather than for each exchange, and there was no documentation that the 6:00 A.M. PD on 11/18/25 was completed. The PD cycler flowsheet starting 11/19/25 lacked any description of the effluent on multiple days. The PD nurse from the dialysis company stated facility staff were expected to monitor effluent for cloudiness and assess for abdominal pain and fever, and the DON confirmed there was no electronic physician order for peritonitis monitoring or for use of the PD cycler, that the paper charting did not allow for effluent description or symptom documentation for each treatment, and that PD was not documented at one ordered time. The facility’s dialysis policy required ongoing assessment and monitoring for complications before, during, and after treatments, which was not reflected in the documentation for this resident.
Improper Infection Control During Medication Administration
Penalty
Summary
Surveyors identified a deficiency in infection prevention and control related to medication administration for Resident #29. The resident was admitted on 02/28/14 with diagnoses including depression, traumatic brain injury, and anxiety, and had impaired cognition per a quarterly MDS assessment. During an observation on 03/25/26 at 6:58 A.M., RN #281 prepared the resident’s medications by removing an Amoxicillin-Pot Clavulanate tablet from the medication card and pushing it directly into her ungloved hand, then using her fingers to place the pill into a medication cup. The same process was observed for multiple other medications, including Escitalopram Oxalate, Furosemide, Sennosides, Lyrica, and Vitamin D, each being pushed from the card into the RN’s ungloved hand and then transferred by her fingers into the medication cup before administration to Resident #29. In a subsequent interview at 7:27 A.M. the same day, RN #281 confirmed she had placed each medication into her ungloved hands prior to administration and acknowledged that the proper procedure was to push the pills directly from the card into the medication cup. Review of the facility’s “Medication Administration – General guidelines” policy, revised 10/08/25, stated that medications are to be administered in accordance with good nursing principles and practices. This practice failure was cited as a deficiency under Complaint Number 2681777.
Improper Use of Wheelchair as a Physical Restraint
Penalty
Summary
Surveyors identified a deficiency related to the facility’s failure to ensure a resident was free from physical restraints. Resident #7, admitted with diagnoses including Alzheimer’s disease, diabetes mellitus, and anxiety disorder, was documented on a recent MDS as rarely understood and dependent for ADLs except eating. The resident ambulated independently on the unit without an assistive device and had documented verbal and other behaviors occurring one to three days during the look-back period. The care plan noted the resident had potential to be physically aggressive, chase staff, throw objects, and be combative with care, with interventions such as offering choices, administering medications as ordered, and intervening early when agitation occurred. During an observation and interview, Resident #7 was found sitting in a chair with the right arm of the chair positioned against the nursing station and a wheelchair placed directly in front of him. The left arm of the wheelchair was also against the nursing station, and both wheelchair wheels were locked, creating a barrier that appeared to restrain the resident, who was sleeping with his knees touching the locked wheelchair. An LPN confirmed both wheelchair wheels were locked and that the wheelchair should not have been placed in front of the resident. A CNA reported she had placed the wheelchair there in preparation to get the resident up for lunch, was unable to transfer him, and left the wheelchair in that position, acknowledging it was wrong to keep it there. The facility’s physical restraint policy stated that physical restraints are not used except when alternatives are not appropriate or effective for treating a medical symptom and defined physical restraints as any device attached or adjacent to the body that the individual cannot easily remove and that restricts freedom of movement or access to the body.
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