Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Grand Rehabilitation And Nursing At Queens during CMS and state inspections, most recent first.
The facility did not conduct an annual review of its water management plan for Legionella prevention, as required by policy. The last risk assessment was dated June 19, 2019, and the policy was last reviewed in March 2019. No documentation of program team meetings was provided. The Facilities Maintenance Coordinator confirmed no participation in an annual review, and the Administrator acknowledged the lapse without explanation.
A facility failed to report an alleged abuse incident within the required timeframe. A resident alleged that another resident touched their breast, but the incident was not reported to the New York State Department of Health within the mandated two-hour window. The accused resident has intact cognition and was seen on camera interacting with the accuser, who has a history of unfounded accusations. The facility's policies on abuse reporting were not followed, and the delay in reporting was acknowledged by the Administrator.
A resident's personal blanket went missing in an LTC facility, and despite being labeled and reported missing by the family, the staff failed to take prompt action. The resident, with severe cognitive impairment, required substantial assistance, and the facility's policy on personal property was not followed. Interviews revealed a lack of communication and follow-up, with the issue only being investigated after surveyor intervention.
Failure to Conduct Annual Review of Water Management Plan
Penalty
Summary
The facility failed to conduct an annual review of its water management plan, specifically concerning Legionella prevention, as required by its policy. The last documented risk assessment form was dated June 19, 2019, and the policy stated that the water management program should be reviewed at least annually. However, the policy and procedure on Legionella were last reviewed in March 2019, indicating a lapse in compliance. Additionally, there was no evidence of meeting agendas, minutes, or documentation of program team meetings related to the water management plan. During interviews, the Facilities Maintenance Coordinator confirmed that he had not participated in an annual review in the past year, and the Administrator acknowledged that the water management plan had not been reviewed in the previous 12 months, without providing an explanation for the oversight.
Failure to Timely Report Alleged Abuse Incident
Penalty
Summary
The facility failed to report an alleged incident of abuse within the required timeframe, as mandated by regulations. Specifically, the incident involved a resident who alleged that another resident touched their breast. This allegation was reported to the charge nurse and subsequently to the Registered Nurse Supervisor. However, the facility did not report the incident to the New York State Department of Health within the required two-hour window. The report was submitted the following day, which is a violation of the reporting requirements. The incident involved two residents, one of whom has a history of unfounded accusatory behavior. The resident who made the allegation has diagnoses including Depression, Bipolar Disorder, and Schizophrenia, and their cognition was documented as intact. The accused resident, who has diagnoses including Cancer, Neurogenic Bladder, and Paraplegia, also has intact cognition. The facility's investigation included reviewing camera footage, which showed the two residents interacting in the hallway, but did not conclusively support the allegation of inappropriate touching. The facility's policies on abuse and incident reporting were not followed, as the incident was not reported within the required timeframe. The Administrator acknowledged the delay in reporting and stated that they were aware of the requirement to report such allegations within two hours. The Director of Nursing at the time of the survey was not employed at the facility when the incident occurred, and the reason for the delay in reporting by the previous Director of Nursing was not provided.
Failure to Protect Resident's Personal Property
Penalty
Summary
The facility failed to ensure a safe, clean, comfortable, and homelike environment by not adequately protecting a resident's personal property from loss or theft. This deficiency was identified during a recertification survey, where it was found that a resident's personal blanket, brought from home and labeled with the resident's name, went missing. The resident's spouse reported the missing blanket to the staff, who indicated it was sent to an outside laundry service but never returned. Despite the family's repeated inquiries, the staff did not take appropriate action to address the issue promptly. The resident involved in this incident was admitted to the facility with diagnoses including cancer, anemia, and cerebrovascular accident, and had severe cognitive impairment requiring substantial assistance for daily living activities. The facility's policy required personal belongings to be inventoried and documented, and any complaints of misappropriation to be promptly investigated. However, the facility did not adhere to these procedures, as evidenced by the lack of awareness and action from the staff regarding the missing blanket. Interviews with various staff members, including CNAs, laundry staff, and the nursing management, revealed a lack of communication and follow-up on the missing blanket. The laundry staff acknowledged sending the blanket to an outside company but failed to report its non-return to the appropriate supervisors. The facility's management, including the Director of Nursing and Assistant Director of Nursing, initiated an investigation only after the issue was brought to their attention during the survey, indicating a delay in addressing the resident's grievance.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,233 citations issued within 25 miles in the last 12 months — including the 19 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Whitestone
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Bridge View Nursing Home | 0 mi | ★★★★★ | 0 | 0 |
| Sapphire Center For Rehab & Nursing | 1.2 mi | ★★★★★ | 0 | 0 |
| Waterview Nursing Care Center | 1.2 mi | ★★★★★ | 2 | 0 |
| Woodcrest Rehab & Residential H C Center, L L C | 1.2 mi | ★★★★★ | 0 | 0 |
| Cliffside Rehab & Residential Health Care Center | 1.2 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.