Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Shaker Place Rehabilitation And Nursing Center during CMS and state inspections, most recent first.
A CNA physically tapped a resident's hand during a shower when the resident became combative, resulting in bruising. The incident was witnessed by another CNA, who did not immediately report it. An LPN was informed but did not remove the involved staff from duty, and an RN supervisor failed to follow proper reporting procedures. The resident had a history of anxiety, cognitive impairment, and non-compliance with care. Facility policies prohibiting abuse and outlining procedures for managing combative behavior were not followed.
A resident with moderate cognitive impairment and multiple diagnoses sustained a bruise after a CNA self-reported tapping the resident's hand during care. The incident was reported to an LPN and observed by nursing staff, but was not communicated to the DON or reported to the State Survey Agency within the required two-hour timeframe, resulting in a delay of over 30 hours before state notification.
A CNA admitted to physically contacting a resident during care, resulting in injury. Despite facility policy, the CNA was not immediately removed from resident care and continued working subsequent shifts. The incident was not promptly reported to the DON or Administrator, and the LPN expressed concern for resident safety during this period.
Failure to Protect Resident from Physical Abuse During Care
Penalty
Summary
A deficiency occurred when a certified nurse aide (CNA) physically tapped a resident's hand during a shower after the resident became combative. The resident, who had diagnoses including anxiety disorder, cognitive communication deficit, and insomnia, was known to be non-compliant and combative with care such as transfers and showers. During the incident, the CNA self-reported that they tapped the resident's hand in response to the resident's combative behavior. Another CNA was present and witnessed the event, describing the tap as not aggressive, but noted that the resident's behavior escalated afterward. A skin assessment later revealed a bruise on the resident's right hand and additional bruises on the upper arm, consistent with the physical contact described. The facility's policy prohibits all forms of abuse, including physical abuse such as hitting or slapping, and requires staff to follow procedures for managing combative behavior. However, the involved staff did not adhere to these policies. The CNA involved admitted to the action, and the witnessing CNA did not report the incident until after the primary CNA self-reported. The LPN on duty was informed of the incident and observed a reddened area on the resident's hand, but the CNAs were not immediately removed from duty. The LPN also reported that the witnessing CNA initially denied the incident until learning it had already been reported. Further, the RN supervisor was informed of the situation but did not take appropriate action according to facility policy, as the involved staff were sent back to work after the initial report. The DON and administrator were not notified until the following day. The investigation concluded that the CNA's action constituted physical abuse, and the staff involved failed to follow established procedures for reporting and managing abuse and combative behavior.
Failure to Timely Report Alleged Abuse to State Authorities
Penalty
Summary
The facility failed to ensure that an allegation of abuse was reported immediately, but no later than two hours after the allegation was made, as required by policy and regulation. A Certified Nurse Aide self-reported to an LPN that they had unintentionally tapped a resident's hand during a shower when the resident was combative, resulting in a reddened area and subsequent bruise. The LPN observed the injury and notified a Registered Nurse, and both the involved aides were sent to the supervisor's office. However, the incident was not reported to the Director of Nursing until the following morning, and the State Department of Health was not notified until over 30 hours after the initial allegation. The resident involved had a history of anxiety disorder, cognitive communication deficit, and insomnia, and was assessed as having moderate cognitive impairment but was able to understand and be understood. The facility's policy required immediate reporting of all abuse allegations to the Executive Director and to state authorities within two hours if abuse was involved. Despite these requirements, the delay in reporting the incident to both facility leadership and the State Survey Agency constituted a failure to follow established procedures for timely reporting of suspected abuse.
Failure to Immediately Remove Staff After Abuse Allegation
Penalty
Summary
The facility failed to ensure that an allegation of physical abuse involving a resident was thoroughly investigated and that appropriate protective measures were taken. On 4/09/2025, a Certified Nurse Aide (CNA) admitted to tapping a resident's hand during care when the resident was combative, resulting in a reddened area and subsequent bruising. The CNA self-reported the incident to an LPN, who observed the injury and notified a Registered Nurse (RN). Despite the facility's policy requiring immediate removal of staff accused of abuse from resident care, the CNA was allowed to finish their shift and continued to work the following overnight shift, although they were removed from direct care of the affected resident for the remainder of the initial shift. Interviews revealed that the LPN was concerned for the safety of other residents and attempted to monitor the CNA throughout the shift. The Director of Nursing and Administrator were not notified of the incident until the following day, at which point the CNA and involved staff were suspended and later terminated. The facility's failure to immediately remove the CNA from resident care and to promptly notify appropriate leadership constituted a violation of their abuse prohibition policy and regulatory requirements.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Albany
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Daughters Of Sarah Nursing Center | 3.7 mi | ★★★★★ | 1 | 0 |
| Teresian House Nursing Home Co Inc | 3.7 mi | ★★★★★ | 0 | 0 |
| Eddy Village Green | 4.9 mi | ★★★★★ | 0 | 0 |
| Kingsway Arms Nursing Center Inc | 5.4 mi | ★★★★★ | 0 | 0 |
| Our Lady Of Mercy Life Center | 5.5 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.