Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Rego Park Nursing Home during CMS and state inspections, most recent first.
A resident with severe cognitive impairment was found with an abrasion on the forearm, which the facility concluded was self-inflicted due to the resident's combative behavior. Despite this, the facility failed to report the injury of unknown origin to the New York State Department of Health within the required two-hour timeframe, as mandated by state law and facility policy.
The facility failed to maintain adequate staffing levels, particularly on weekends, as evidenced by discrepancies between documented and actual staffing levels. Nurse Liaisons, who are not CNAs, were used to fill staffing gaps, compromising resident care. The Director of Nursing acknowledged ongoing staffing challenges despite agency contracts.
The facility failed to provide timely Notice of Medicare Non-Coverage to residents or their representatives, as required by federal guidelines. Three residents did not receive the necessary notifications at least two days before the end of their Medicare-covered services. The deficiency was attributed to high turnover in the Social Service department, which was responsible for issuing these notices.
A resident with limited range of motion was not provided with prescribed hand rolls to prevent contractures, as observed on two occasions. The care plan and physician's orders required these devices to be worn at all times. Interviews revealed confusion among staff about who was responsible for applying the hand rolls, highlighting a gap in adherence to the care plan.
Failure to Report Injury of Unknown Origin
Penalty
Summary
The facility failed to report an incident involving a resident with an injury of unknown origin to the New York State Department of Health within the required two-hour timeframe. On 09/20/2024, a resident with diagnoses including Adult Failure to Thrive, Malnutrition, and Dementia, and who had severely impaired cognition, was observed with an abrasion and redness on the left forearm. The incident was investigated by the facility, which concluded that the injury was likely self-inflicted due to the resident's behavior of resisting care and being combative. However, the facility did not report the injury to the state agency as required by their policy and state law. Interviews with the Director of Nursing and the Administrator revealed that the incident was not reported because they believed the injury was superficial and self-inflicted. The Director of Nursing acknowledged that any allegation of abuse, including injuries of unknown origin, should have been reported to the Administrator and the New York Department of Health within two hours. The Administrator also confirmed that they were aware of the incident but did not report it due to the resident's history of combativeness. This failure to report was a violation of the facility's policy and state regulations.
Staffing Deficiencies on Weekends
Penalty
Summary
The facility failed to ensure sufficient nursing staff were available to meet the needs of residents, particularly on weekends, as identified during a recertification survey. The facility's staffing records and Payroll Based Journal Staffing Data Report indicated excessively low staffing levels on weekends, which were confirmed by the facility's own assessment. The facility's staffing plan outlined specific numbers of licensed nurses and Certified Nursing Assistants (CNAs) required per shift, but the actual staffing schedules showed significant discrepancies, especially during night shifts on weekends. The facility was unable to provide a policy related to staffing, and the staffing schedules from July to September 2024 revealed that Nurse Liaisons, who are not CNAs and do not provide direct resident care, were being used to fill staffing gaps. The staffing grid often showed fewer CNAs than documented in the Daily Staff Posting, indicating inaccuracies in reported staffing levels. Interviews with the Staffing Coordinator and the Director of Nursing confirmed that the facility struggled with staffing shortages, particularly on weekends, due to call-outs and religious reasons, and that Nurse Liaisons were used to assist CNAs in these situations. The Director of Nursing acknowledged the ongoing staffing challenges despite having contracts with different agencies. The use of Nurse Liaisons, who are not qualified to provide direct care, as a substitute for CNAs further exacerbated the issue. The facility's inability to maintain adequate staffing levels compromised its ability to ensure resident safety and meet the residents' physical, mental, and psychosocial well-being needs, as required by regulations.
Failure to Provide Timely Medicare Non-Coverage Notices
Penalty
Summary
The facility failed to provide appropriate notification to residents or their designated representatives regarding the termination of Medicare Part A benefits. This deficiency was identified during a recertification survey, where it was found that three residents did not receive the required Notice of Medicare Non-Coverage at least two calendar days before the end of their Medicare-covered services. Specifically, for one resident, the facility did not mail the notice on the same day as the telephone notification, and for two other residents, there was no documented evidence that the notices were provided at all. The facility's policy requires that the Notice of Medicare Non-Coverage be issued in accordance with federal guidelines, including informing residents or their representatives of their appeal rights. However, interviews with facility staff revealed that there was a high turnover in the Social Service department, which was responsible for providing these notices. The Administrator acknowledged the issue and mentioned that the task had been reassigned and ancillary staff trained as a backup, but the deficiency remained due to the lack of proper notification to the residents or their representatives.
Failure to Apply Prescribed Hand Rolls for Resident with Limited ROM
Penalty
Summary
The facility failed to ensure that a resident with limited range of motion received appropriate treatment and services to prevent further decline. Resident #52, who has diagnoses of Traumatic Brain Injury, Seizure Disorder, and Paranoid Schizophrenia, was observed on two occasions without the prescribed Posey rolls in place on both hands. The resident's care plan and physician's orders required the use of these adaptive devices at all times, except during hygiene, skin checks, or range of motion exercises. However, observations revealed that the resident was not wearing the hand rolls, which are intended to prevent contractures. Interviews with facility staff revealed a lack of clarity and responsibility regarding the application of the hand rolls. Certified Nursing Assistant #2 indicated that the devices were not applied by aides but by therapists, while the Nurse Manager stated that aides should apply the hand rolls when rehabilitation aides are not available. The Rehabilitation Services Director confirmed that nursing staff must apply the hand rolls when rehabilitation aides are not present, as the devices need to be worn continuously. The Director of Nursing acknowledged the need for staff education, indicating a gap in the facility's adherence to the care plan and physician's orders.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Flushing
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Park Terrace Care Center | 0 mi | ★★★★★ | 12 | 0 |
| Regal Heights Rehabilitation And Health Care Ctr | 1.5 mi | ★★★★★ | 21 | 0 |
| Franklin Center For Rehabilitation And Nursing | 1.8 mi | ★★★★★ | 3 | 0 |
| Long Island Care Center Inc | 1.8 mi | ★★★★★ | 2 | 0 |
| Sapphire Center For Rehab & Nursing | 1.9 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.