Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Franklin Center For Rehabilitation And Nursing during CMS and state inspections, most recent first.
An LPN attempted to give pain medication to a resident with severe cognitive impairment after the resident refused by covering their mouth. The LPN removed the resident’s hand and placed the medication in the resident’s mouth, and the resident spit it out. Staff later noted a scratch and bleeding on the resident’s lower lip, but the RN supervisor and DON did not view the event as abuse.
Failure to investigate an abuse allegation and protect a resident from further abuse. An LPN gave pain medication to a resident who refused it by covering the mouth, then removed the resident’s hand and placed the medication in the mouth after the resident spit it out. The allegation was not immediately investigated, and the LPN was not removed from resident access at the time the incident was reported.
A resident with bilateral BKA, severely impaired cognition, and high fall risk was found on the floor in the room, but a CNA picked the resident up and placed the resident back in bed before the RN supervisor assessed the resident. The resident later had a small scratch/cut to the lower lip with minimal bleeding, and the record also referenced a prior floor event and inconsistent documentation about the injury.
The facility failed to ensure that residents and/or their representatives were invited to participate in care plan meetings, as required. This deficiency was identified for three residents, including one who was cognitively intact and two who were cognitively impaired.
The facility failed to ensure a safe and homelike environment for a resident when maintenance staff cleaned an air conditioning unit in the resident's room without notifying the nurse, resulting in dust blowing inside the room while the resident was on oxygen therapy. The maintenance staff did not follow the facility's policy requiring notification of the nurse before performing such work.
The facility failed to ensure accurate MDS documentation for two residents' catheter use. One resident with a Foley catheter was not documented, and another with a suprapubic catheter was incorrectly documented as having an ostomy. Both errors were acknowledged by the staff responsible.
A facility failed to develop a comprehensive care plan for a resident's preference not to use a urinary catheter privacy bag. The resident, who was cognitively intact and had an indwelling catheter, was observed multiple times with an exposed Foley catheter bag. Despite the resident's refusal due to the bag getting caught in the wheelchair, no care plan was documented to address this preference. Interviews with staff confirmed the oversight.
Physical Abuse During Medication Administration
Penalty
Summary
The facility failed to ensure that a resident was free from physical abuse when an LPN attempted to administer pain medication to a resident who refused it. The resident, who had severe cognitive impairment, required partial/moderate assistance with personal care and had diagnoses including acquired absence of the left leg below the knee, major depressive disorder, and falls. During the medication attempt, the resident covered their mouth to refuse the medication, but the LPN removed the resident’s hand and placed the medication in the resident’s mouth. The resident then spit the medication out, and the LPN picked it up and gave it back to the resident. The resident had been found on the floor during the same shift, and staff later documented a small scratch mark to the lower lip with minimal bleeding. Nursing documentation and physician notes described a lower lip or chin scratch and bleeding, with the site cleaned and bacitracin applied. The facility’s occurrence report stated the resident was observed on the floor and that the facility investigated the alleged incident and concluded there was no indication of abuse or neglect. Interviews with staff confirmed that the resident was refusing the medication and that the LPN removed the resident’s hand from their mouth to give the medication. The RN supervisor and DON stated they did not view the event as abuse, and the DON stated the LPN was not suspended and the incident was not reported to law enforcement or the State Department of Health at the time. The administrator later stated the allegation was reported to the New York State Department of Health after additional review, but the facility initially did not believe abuse occurred.
Failure to Investigate Abuse Allegation and Protect Resident
Penalty
Summary
The facility failed to ensure that an allegation of abuse was thoroughly investigated and that the resident was protected from further abuse during the investigation. On 05/01/2026 at approximately 11:25 PM, an LPN was giving Resident #1 pain medication when the resident refused by placing a hand over the mouth. The LPN removed the resident’s hand and placed the medication in the resident’s mouth; the resident spit the medication out, and the LPN picked up the medication and gave it to the resident. The facility did not immediately investigate the allegation after it was reported to the RN supervisor, and the LPN was not removed from direct care and access to residents at that time. Resident #1 was admitted with diagnoses including acquired absence of the left leg below the knee, major depressive disorder, and falls. The quarterly MDS dated 04/21/2026 documented severe cognitive impairment and the need for partial/moderate assistance with personal care. The occurrence report summary documented that Resident #1 was observed on the floor on 05/01/2026 at approximately 11:20 PM, had a small scratch mark to the lower lip with minimal bleeding, and received Tylenol for pain. The facility initiated the abuse investigation on 05/07/2026, and the Administrator stated the facility was not informed of the allegation until the Department of Health arrived in the facility.
Failure to Assess Resident Before Returning to Bed After a Fall
Penalty
Summary
The facility failed to ensure adequate supervision and assistance devices to prevent accidents when a resident with acquired bilateral below-knee amputations and severely impaired cognition was found on the floor in the resident’s room. The resident was identified as high risk for falls on the Fall/Injury Risk Evaluation and required partial/moderate assistance with personal care according to the quarterly MDS. On 05/01/2026 at approximately 11:20 PM, the resident was observed on the floor, and the CNA picked the resident up and placed the resident back into bed before the resident was assessed by the RN supervisor. The record shows that the resident had a prior fall event in the room, with documentation that the resident was found on the floor mat and later had a small scratch to the lower lip with minimal bleeding. The facility’s investigation report initially documented no visible injury, while later notes documented a scratch or cut to the lower lip/chin and bleeding from the lip. During interviews, the CNA stated the resident was picked up and returned to bed before the RN assessment, and the DON stated that residents found on the floor must be assessed by an RN supervisor before being placed back into bed.
Failure to Involve Residents in Care Plan Meetings
Penalty
Summary
The facility did not ensure that residents and/or their representatives were offered the opportunity to participate in the revision and/or review of the comprehensive care plan. This deficiency was identified for three residents during the recertification survey. Specifically, Resident #31, who was moderately cognitively impaired, and their designated representative were not invited to quarterly care plan meetings. Similarly, Resident #142, who was cognitively impaired, and their representative were not invited to any care plan meetings. Resident #165, who was cognitively intact, also reported not being invited to any care plan meetings for a long time. The facility's policy stated that residents have the right to participate in the planning process, including identifying individuals to be included. However, the social services notes and care plan meeting reports for the three residents showed no documented evidence of invitations to the care plan meetings. Interviews with the social worker and the Social Work Director revealed a misunderstanding of the requirement to invite residents and/or their representatives to quarterly care plan meetings, leading to the deficiency.
Failure to Ensure Safe and Homelike Environment During Maintenance Work
Penalty
Summary
The facility did not ensure that residents were provided a safe and homelike environment, as evidenced by an incident involving Resident #5. On 02/22/2024, a Maintenance staff was observed cleaning the air conditioning unit in Resident #5's room while the resident was sleeping in bed with oxygen via nasal cannula. Dust was observed blowing inside the room during the cleaning process. The facility's policy requires maintenance staff to notify the nurse on duty before entering a resident's room for maintenance work, which was not followed in this instance. The Inservice Coordinator confirmed that they were not notified about the maintenance work in Resident #5's room on the specified date. Resident #5 has diagnoses of Schizoaffective Disorder, Panic Disorder with Agoraphobia, and Sleep Apnea, and requires oxygen therapy due to episodes of shortness of breath. The Comprehensive Care Plan for Respiratory: Oxygen Use, initiated on 01/11/2024, includes interventions such as providing oxygen as ordered and assessing for discomfort with breathing. Interviews with the Maintenance Assistant and the Director of Maintenance revealed that the Maintenance Assistant forgot to inform the nurse about the work in Resident #5's room, leading to the failure to follow the facility's policy and compromising the resident's safety and comfort.
Inaccurate MDS Documentation for Catheter Use
Penalty
Summary
The facility failed to ensure that the Minimum Data Set (MDS) assessments accurately reflected the residents' status. This deficiency was identified during a Recertification Survey, where it was found that the MDS for two residents did not accurately document their catheter use. Specifically, Resident #181, who was admitted with a Foley catheter, had no documentation of the catheter in the MDS. The resident had diagnoses of Stroke and Cardiac Arrest and was severely cognitively impaired, dependent on bed mobility, transfers, eating, and toilet use. The omission was confirmed by the MDS Assessor, who admitted to missing the documentation despite cross-checking procedures in place. Similarly, Resident #25, who had a suprapubic catheter, was incorrectly documented as having an ostomy in the MDS. This resident had diagnoses of Obstructive Uropathy, Quadriplegia, and Respiratory Failure, with intact cognition. The MDS Coordinator acknowledged the error, stating it was an oversight. Both residents had comprehensive care plans and physician's orders that clearly documented their catheter use, but these were not accurately reflected in the MDS, leading to the identified deficiencies.
Failure to Develop Comprehensive Care Plan for Resident's Preference
Penalty
Summary
The facility failed to ensure a person-centered comprehensive care plan was developed and implemented to meet a resident's preferences. Specifically, a comprehensive care plan was not developed to address a resident's preference not to use a urinary catheter privacy bag. The resident, who was cognitively intact and had an indwelling catheter, was observed multiple times in the dining room with an exposed Foley catheter bag hanging on the arm of their wheelchair. Despite the resident's refusal to use the privacy bag due to it getting caught in the wheelchair, there was no documented evidence of a care plan addressing this preference. Interviews with the resident and facility staff confirmed that the resident had a black bag to cover the urine bag but chose not to use it. The Assistant Director of Nursing and the Director of Nursing acknowledged that the resident's refusal to use the privacy bag should have been documented in the care plan. The facility's policy required the development and implementation of a comprehensive person-centered care plan, but this was not followed in this case.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,256 citations issued within 25 miles in the last 12 months — including the 18 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Flushing
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Long Island Care Center Inc | 0.6 mi | ★★★★★ | 2 | 0 |
| Elmhurst Care Center, Inc, | 0.8 mi | ★★★★★ | 0 | 0 |
| Sapphire Center For Rehab & Nursing | 1.1 mi | ★★★★★ | 0 | 0 |
| Waterview Nursing Care Center | 1.1 mi | ★★★★★ | 2 | 0 |
| Woodcrest Rehab & Residential H C Center, L L C | 1.1 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Franklin Center For Rehabilitation And Nursing.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.