Above average — CMS composite of the measures below.
The next survey window likely opens around March 2027
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Emerge Nursing And Rehabilitation At Glen Cove during CMS and state inspections, most recent first.
A resident with HF, pulmonary HTN, and DM had a physician-ordered one-time IV furosemide dose that was not administered as ordered, and the MAR and chart lacked any explanation. The RN supervisor, attending physician, and DON all stated they did not know why the dose was missed, and the DON noted the facility’s usual practice was to give furosemide in the morning.
Incomplete documentation of physician notification and missed IV antibiotic therapy: A resident with UTI, COPD, and DM had an order for IV ceftriaxone, but the peripheral IV was dislodged and the resident refused reinsertion and treatment. Nursing notes showed the refusals and missed doses, yet the record did not document physician notification or the MD's assessment and communication about the change in treatment.
A resident with moderately impaired cognition and an ostomy was observed toileting themselves without staff assistance, despite their care plan indicating they required assistance. The care plan, developed in 2023, did not include interventions for monitoring the resident's noncompliance with toileting assistance. Staff were aware of the resident's attempts to be independent, but the care plan was not updated to reflect this behavior, leading to the resident not receiving necessary assistance.
The facility failed to monitor the temperature of cold food items, specifically yogurt, in the Madison dining room, leading to yogurt being served at 60 and 62 degrees Fahrenheit, above the safe range of below 41 degrees Fahrenheit. The Dietary Supervisor and Food Service Director acknowledged the risk of serving food at improper temperatures, and the Administrator was unaware of the issue until the survey.
A corridor door to the dining room was improperly held open with a hand sanitizer stand, violating NFPA 101: Life Safety Code. The Director of Environmental Services acknowledged the issue during a survey.
Missed Furosemide Dose Not Documented or Explained
Penalty
Summary
The facility failed to implement a person-centered care plan that met the resident’s identified medical, nursing, mental, and psychosocial needs as reflected in the comprehensive assessment. Resident #99 was admitted with hypertensive heart disease with heart failure, pulmonary hypertension, and diabetes mellitus, and the admission MDS documented a BIMS score of 15, indicating the resident was cognitively intact. On 03/14/2026, the attending physician documented that IV Lasix was to be reduced to 40 mg IV daily, and a separate physician’s order was entered at 5:04 PM for furosemide 40 mg to be given as a one-time dose at 6:00 PM for hypertensive heart disease with heart failure. The March 2026 MAR showed that the 6:00 PM dose was not administered on 03/14/2026. The resident received furosemide twice daily on 03/13/2026 and then began receiving it once daily on 03/15/2026, with no dose given on 03/14/2026. There were no MAR comments or progress notes documenting why the ordered 6:00 PM dose was not given. During interviews, the RN Supervisor stated they did not know why the dose was not administered and said the reason should have been documented, the attending physician stated they did not know why the dose was not given and expected staff to notify them if it was not administered as ordered, and the DON stated the facility protocol was to administer furosemide in the morning and staff should have communicated that protocol with the physician and documented the reason for not administering it.
Incomplete Documentation of Physician Notification and Missed IV Antibiotic Therapy
Penalty
Summary
The facility failed to maintain complete and accurate medical records for a resident with a urinary tract infection who had diagnoses including COPD and diabetes mellitus and a BIMS score of 10, indicating moderately impaired cognition. The resident had a physician order for ceftriaxone 1 gram in 50 mL of 5% dextrose by IV once daily for 5 days, and a care plan directed administration of IV ceftriaxone, monitoring for side effects, reporting to the physician, and monitoring effectiveness. On 04/25/2026, the resident's peripheral IV line was dislodged, and the resident refused reinsertion of the IV line and refused the antibiotic treatment. Nursing documentation noted the dislodged IV and the refusals, and the MAR showed the resident did not receive ceftriaxone for two days. However, there was no documented evidence in the medical record that the physician was notified of the IV dislodgement, the resident's refusal of reinsertion, or the missed antibiotic doses. The Medical Director stated they were verbally informed by a nurse, assessed the resident the next day, and offered oral antibiotics, but that assessment and communication were not documented in the record.
Failure to Update Care Plan for Resident's Toileting Needs
Penalty
Summary
The facility failed to ensure that the comprehensive care plan for a resident was reviewed and revised to meet the resident's current needs. Specifically, the care plan for a resident who required assistance with toileting was not updated to include interventions for monitoring the resident's noncompliance with toileting assistance. The resident, who had moderately impaired cognition and an ostomy, was observed toileting themselves without staff assistance, contrary to the care plan that indicated they required staff assistance for toileting transfer and hygiene. The resident's care plan, developed in 2023, documented that the resident was resistive to Activities of Daily Living assistance, but it did not include specific interventions to address the resident's noncompliance with toileting. Despite ongoing education and encouragement from staff, the resident continued to be adamant about their choices and often did not ask for help. The facility's policy required the care plan to be revised quarterly, annually, and as needed, but no new interventions had been developed since April 2023. Interviews with staff revealed that they were aware of the resident's attempts to be independent and did not call for help, yet the care plan was not updated to reflect this behavior. The Director of Nursing Services acknowledged that the care plan should have been evaluated for effectiveness and revised to include additional interventions to ensure the resident's safety during toileting. The lack of updated interventions in the care plan led to the resident not receiving the necessary assistance, as documented in the Certified Nursing Assistant Accountability records.
Plan Of Correction
Plan of Correction: Approved January 28, 2025 Plan of Correction FTAG 657 SS:D I. Immediate Action a. Resident #21 is still residing in the facility. Resident #21 was affected by this deficient practice. All residents requiring staff assistance with activities of daily living including toileting transfer and toileting hygiene and are non-compliant with activities of daily living have the potential to be affected by this practice. No other residents were affected. b. Certified Nurse’s Aide #1 was educated on 1/16/25 by the Assistant Director of Nursing on following all the instructions for providing care to the residents as documented on the Nursing Assistant Accountability Records with emphasis on reporting all non-compliance observed by the resident to the Nurse and rendering the level of assistance as instructed on the residents Accountability Records. Emphasis also reinforcing that a resident noncompliance does not remove the responsibility from the staff member to render the level of assistance documented on the Accountability record to provide the resident care. c. The resident’s noncompliance care plan was reviewed by the ADNS on 1/15/25 and updated with interventions including staff member offering toileting q 2 hours and prn and must always remain with the resident during toileting hygiene and toileting transfer task to maintain the safety of the resident at all times and to ensure any non-compliance with care is addressed. d. The Residents Activity of Daily Living Care plan was reviewed by the ADNS on 1/15/25 and updated with interventions including offering toileting q2 and prn. Staff member must remain with the resident at all times for all ADL care requiring staff assistance to monitor and provide assistance and maintain the resident’s safety at all times. Also updated to include minimal assistance of one person for toileting hygiene and moderate assist of one person for toilet transfer. e. The Nursing Aide Accountability record was reviewed by the ADNS on 1/15/25 and updated to include staff member must render the level of assistance as documented on the residents’ instructions. Also updated to include offer resident toileting q2 hrs. and prn, minimal assistance of one person for toileting hygiene and moderate assistance of one person for toilet transfer and to report all residents refusal of care and noncompliance to the nurse. f. RN #1 was provided with 1:1 education by the ADNS on 1/16/2025 on updating the Accountability record for the resident care to include intervention for monitoring residents with noncompliance. Ensuring noncompliance behavior has an intervention including interventions for offering toileting to the resident q2 and prn and for staff members to remain with the resident during all tasks requiring assistance and to ensure residents safety is maintained and also to follow up and reevaluate the effectiveness of these interventions with the IDT Team to ensure compliance. g. All LPNs who worked on unit (NAME) on 12/26/24 were provided with 1:1 education by the ADNS on 1/17/25 on following all instructions for care for the residents and reinforcing and ensuring the Aides are following the resident’s plan of care. If a resident demonstrates non-compliance the RN should be notified and the necessary follow up be done with the MD and the IDT team. The resident’s non-compliance does not remove the staff responsibility for rendering the level of care documented on the care instructions. II. Identification of Others a. An audit was conducted on 1/15/25 by the ADNS for all residents in house with noncompliance care plans related to ADL care including toileting self and requiring staff assistance. There were no negative findings of this audit. III. System Changes a. The Facility’s Policy and Procedure Titled Comprehensive Care Plan and Resident Meeting dated (MONTH) 2024 was reviewed on 1/16/25 by the Medical Director, Director of Nursing, and the Administrator with no changes made. b. All Licensed Nurses will be re-educated by the Inservice Coordinator/designee on the Policy and Procedure Titled Comprehensive Care Plan and Resident/Patient Meeting with emphasis on reviewing and revising the comprehensive care plan with interventions to meet the resident’s current needs. IV. Quality Assurance a. An audit tool was created by the Director of Nursing to review all residents with new episodes of non-compliance with Activities of Daily Living to ensure there are appropriate interventions to address the resident’s non-compliance and ensure the Aides accountability record and the residents noncompliance care plan is updated with these instructions and interventions. b. Audits will be completed by the ADNS/Designee on 25% of all residents on each unit weekly x 4, then monthly x 2 months and quarterly thereafter until 100% compliance is achieved. c. All negative findings will be brought to the attention of the Director of Nursing immediately. All negative findings will be immediately addressed by the DNS/designee with an onsite teaching/Inservice and disciplinary action as needed. d. All results of the audits will be brought to the QAPI committee quarterly x 4 (to review and discuss any unfavorable patterns that may prevent achieving 100% compliance). V. Person Responsible Director of Nursing
Improper Cold Food Temperature Monitoring
Penalty
Summary
The facility failed to ensure that food was served in accordance with professional standards for food service safety, specifically in the Madison dining room. During a lunch meal observation, the temperature of two yogurt containers was measured at 60 and 62 degrees Fahrenheit, which is above the normal range of below 41 degrees Fahrenheit. The facility's policy on food safety clearly states that potentially hazardous foods, such as yogurt, must be maintained at or below 41 degrees Fahrenheit to prevent the rapid growth of pathogenic microorganisms that can cause foodborne illnesses. The Dietary Supervisor, upon measuring the yogurt temperatures, acknowledged the increased risk for infection and gastrointestinal issues if food is served outside the proper temperature range. The Food Service Director confirmed that the temperature of cold food items is checked when placed on resident trays and stored in a walk-in refrigerator until service. However, the trays were delivered to the dining room approximately 22 to 27 minutes before the temperature was checked, leading to the yogurt being served at an unsafe temperature. The Administrator was unaware of the issue until notified during the survey process.
Plan Of Correction
Plan of Correction: Approved January 28, 2025 Plan of Correction F812 SS:D I. Immediate Action a. All residents' trays in the (NAME) dining room receiving yogurts on 12/30/24 was immediately removed from the trays and replaced with new items from the kitchen transported to the dining room on ice by the Food Service Director. All residents receiving yogurt at meals have the potential to be affected by this practice. No residents were affected. b. The Dietary Supervisor received 1:1 education on 1/16/25 by the Assistant Director of Nursing with the Food Service Director present on transporting all yogurt and milk on ice to the assigned serving area and adding items to tray at the time the tray is being served to the resident to ensure the items are served within the safe temperature. Any items identified outside the safe temperature zone must be immediately discarded. All items requiring refrigeration must be refrigerated. c. The Food Service Director was in serviced on 1/16/25 by the RN (ADNS) on transporting all yogurt and milk on ice to the assigned serving area and adding items to tray at the time the tray is being served to the resident to ensure the items are served to the resident within the safe temperature. All food items requiring refrigeration must be refrigerated and any items identified outside of the safe temperature zone must be immediately discarded. II. Identification of Others a. All residents receiving yogurt at meal services have the potential to be affected by this deficient practice. No residents were affected. b. An audit was conducted on 1/16/25 by the Food Service Director including temperature check of all yogurts for resident in house receiving yogurt at meals with no negative findings. III. System Changes a. The Policy and Procedure Titled Food Safety/Storage/Distribution/Service Procurement General dated 6/2024 was reviewed on 1/16/25 by the Medical Director, Food Service Director and the Administrator with no changes made. b. All Dietary employees will be re-in-service on the Facility’s Policy Titled Food Safety/Storage/Distribution/Service/Procurement by the Food Service Director and the Educator/Designee. IV. Quality Assurance a. An audit tool was created by the Administrator to conduct random temperature checks for all residents receiving yogurt and milk at random meals to identify any unsafe temperature to ensure items are stored and served at a safe temperature. b. Audits will be completed by the Food Service Director daily x 30 days then bi-weekly x 4, then monthly x 2 months and quarterly x 3 quarters until 100% compliance is achieved. c. All negative findings will be brought to the attention of the Administrator immediately and addressed by the Food Service Director/Designee immediately. d. All results of the audits will be brought to the QAPI committee quarterly x 4 to review and discuss any unfavorable trend that may prevent achieving 100% compliance. V. Person Responsible Administrator. VI. Completion date: 2/25/25
Improper Use of Device to Hold Open Corridor Door
Penalty
Summary
During a Life Safety Code recertification survey, it was observed that a corridor door leading to the dining room was improperly held open using a hand sanitizer portable stand. This action was not in compliance with the NFPA 101: Life Safety Code, which requires that doors not be held open by devices other than those that release when the door is pushed or pulled. The Director of Environmental Services acknowledged the finding at the time of observation. The deficiency was noted as the facility failed to ensure that corridor doors were provided with suitable means to keep the door open in accordance with the specified safety code.
Plan Of Correction
Plan of Correction: Approved January 28, 2025 I. Plan of Correction for Affected Residents: The facility respectively states that no Residents were affected by this deficient practice. 2) On 12/27/2024, The Director of Maintenance removed the portable hand sanitizer stand that was preventing the (NAME) dining room door from closing. 3) On 01/14/2025, The Director of Maintenance contacted the Fire Alarm contractor to provide a proposal to install magnetic hold open devices that are connected to the fire alarm system that will release when the fire alarm is activated. That proposal was received on 01/17/2025 and has been approved. The magnetic hold open devices will be installed by 02/28/2025. II. Plan of Correction to identify other Residents Potentially Affected: All residents have the potential to be affected by this deficient practice. On 01/14/2025, The Director of Maintenance inspected all corridors doors and no other areas of noncompliance were noted. III. Plan of Correction for Systems Changes and Measures to Prevent Recurrence: A) On 01/14/2025, The Director of Maintenance in conjunction with maintenance staff reviewed the requirements for K363 to understand and implement the corrective actions. B) Environment rounds will be done for all corridor doors to ensure that they resist the passage of smoke. C) Findings of rounds will be recorded in an audit tool located in the maintenance log book. IV. Plan of Correction for Monitoring Corrective Actions: A) The Director of Maintenance/designee created an audit tool and will conduct quarterly audits of the corridor doors for 12 months to ensure compliance with 2012 NFPA 101: 7.10.2, 7.10.2.1, 10 NYCRR: 711.2 (a). B) The Director of Maintenance/designee will report findings of the audit to Administrator. C) Any negative findings from these audits will be immediately addressed by the Director of Maintenance and Administrator. The findings of these audits will be discussed at the quarterly QAPI meetings to discuss any unfavorable trends and patterns that may prevent achieving 100% compliance. I. Responsible Discipline: The Director of Maintenance is responsible to ensure that all components of the plan of correction have been implemented and that compliance has been achieved. Date of Completion: 02/28/2025
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Glen Cove
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Glen Cove Center For Nursing And Rehabilitation | 0 mi | ★★★★★ | 6 | 0 |
| Glengariff Health Care Center | 0.7 mi | ★★★★★ | 14 | 0 |
| The Amsterdam At Harborside | 3.9 mi | — | 0 | 0 |
| Sands Point Center For Health And Rehabilitation | 4.2 mi | ★★★★★ | 8 | 0 |
| Sunharbor Manor | 5.8 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.