Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Avenir At Maple Grove during CMS and state inspections, most recent first.
The facility failed to provide timely incontinence care and hygiene for two dependent residents who were always incontinent of bowel and bladder and required total assistance with ADLs. For one resident with heart failure, kidney disease, dementia, and documented MASD, CNAs did not complete walking rounds, were unsure when the resident was last changed, and left the resident in a urine-soaked brief and saturated bed pad for over four hours, despite an LPN notifying staff earlier that the resident was wet. The resident’s room had a strong urine odor, and surveyors observed inflamed and macerated skin. For another resident with traumatic brain injury, severe cognitive impairment, impaired mobility, and existing wounds, staff again did not perform walking rounds, were unsure of the last change time, and did not check or change the resident for more than four hours, resulting in a saturated brief, urine odor, and red imprints on the skin. Staff interviews confirmed that incontinent residents were supposed to be checked every two hours, but heavy care needs and prioritizing breakfast contributed to delays.
Multiple residents consistently reported receiving cold meals that should have been served hot, with repeated complaints documented in Resident Council meetings and no follow-up. Observations showed food was served without plate warmers and at temperatures below recommended standards, while temperature logs were missing for several days. Staff interviews revealed a lack of awareness regarding food temperature requirements, and administration was unaware of incomplete documentation.
Failure to Provide Timely Incontinence Care and Hygiene for Two Dependent Residents
Penalty
Summary
The deficiency involves the facility’s failure to provide timely incontinence care and assistance with activities of daily living for two dependent residents, resulting in prolonged exposure to urine and poor hygiene. Facility policy required that residents unable to perform activities of daily living receive necessary services to maintain grooming and personal hygiene. Resident #1’s MDS and care plan documented heart failure, kidney disease, dementia, moderate cognitive impairment, total bowel and bladder incontinence, dependence on staff for toileting hygiene and lower body dressing, use of briefs, and the need for skin cleansing, drying, and barrier cream after each incontinent episode, with checks every two to three hours and as needed. On the survey date, Resident #1 was observed in bed with a strong urine odor in the room. CNAs removed a urine-soaked brief and a saturated bed pad, and the resident’s skin showed imprints from the brief, a bright pink inflamed area on the left inner buttock, and macerated skin at the coccyx. The resident stated that his/her arms and legs did not work properly and that he/she depended on staff and did not like to be wet. CNA A reported starting the shift at 6:00 A.M., not completing walking rounds with the previous shift, and not changing the resident since the start of the shift, despite being informed by an LPN at 7:30 A.M. that the resident was wet and should be changed after breakfast. CNA A prioritized breakfast and did not change the resident until after 10:00 A.M. CNA B confirmed that walking rounds with the previous shift usually did not occur, was unsure when the resident was last changed, and acknowledged the resident was not checked or changed for over four hours, resulting in skin irritation. The LPN and DON both stated that incontinent residents should be checked every two hours and that four hours was too long, and that Resident #1 had recently been diagnosed with moisture-associated skin disorder to the buttock. Resident #2’s care plan documented a communication problem related to a head injury, potential/actual skin impairment related to impaired mobility, bladder incontinence with use of disposable briefs, the need for perineal care after each incontinent episode to remain odor free, and total assistance with personal hygiene. The MDS showed traumatic brain injury, severe cognitive impairment, dependence on staff for activities of daily living, and constant bowel and bladder incontinence. On observation, the resident was in bed with a urine odor in the room, and CNAs removed a brief saturated with dark yellow urine and noted red imprints from the brief on the skin. CNA A stated that the first time the resident was checked and changed on that shift was after 10:00 A.M., and that getting residents up for breakfast was the priority, making two-hour checks difficult. CNA B again reported that walking rounds with the previous shift generally did not occur, was unsure when the resident was last changed, and acknowledged the resident, who had wounds, had not been changed for over four hours. The LPN and DON reiterated expectations for two-hour checks and walking rounds to determine when residents were last changed, and the Administrator stated that incontinent residents should be checked and changed every two to three hours or as needed and changed immediately when staff are aware of incontinence.
Failure to Serve Food at Safe and Appetizing Temperatures
Penalty
Summary
The facility failed to provide food items at safe and appetizing temperatures, as evidenced by observations, interviews, and record reviews. Five sampled residents consistently reported receiving food that should have been hot at service but was instead served cold, both in the dining room and in their rooms. This issue was repeatedly raised during Resident Council meetings over several months, with no documented follow-up or resolution. The facility's own policy required staff to monitor and maintain proper food temperatures, but no policy specific to food temperatures was provided upon request. Direct observations on multiple occasions showed that meals were served without the use of plate warmers, and food temperatures taken at the time of service were well below recommended hot holding standards. For example, main dishes and sides were recorded at temperatures ranging from 80.0 to 106.0 degrees Fahrenheit, and ice cream was observed to be partially melted. Additionally, temperature logs for several days in November were missing, indicating a lack of consistent monitoring and documentation by dietary staff. Interviews with residents, staff, and administration confirmed ongoing complaints about cold food, with residents expressing dissatisfaction regardless of where they ate. Staff interviews revealed a lack of awareness about proper food temperatures and responsibilities, and administration was unaware of missing temperature logs. Despite the installation of new equipment, there was no evidence of effective interventions to address the persistent problem of serving food at improper temperatures.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Louisiana
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Country View Nursing | 10.5 mi | ★★★★★ | 35 | 0 |
| Barry Healthcare & Sr Living | 17.3 mi | ★★★★★ | 5 | 0 |
| Pittsfield Manor | 17.4 mi | ★★★★★ | 0 | 0 |
| Eastside Health And Rehabilitation Center | 18.7 mi | ★★★★★ | 0 | 0 |
| Silex Community Care | 21.6 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.