Average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Eastside Health And Rehabilitation Center during CMS and state inspections, most recent first.
Surveyors found multiple instances of improper food storage, including unlabeled, undated, and unsealed raw meats stored above ready-to-eat foods, expired food items, and beverages without labels or dates. The Dietary Manager acknowledged these issues, and the Administrator confirmed staff are expected to follow facility food storage guidelines.
A physical altercation occurred when a resident with a history of agitation struck another resident with dementia after their wheelchairs bumped in the dining room. The incident was witnessed by a CNA, but the care plan for the resident with dementia did not address her risk for abuse, and the nurse progress notes did not document the altercation. The facility's failure to assess and plan for abuse risk contributed to the deficiency.
A resident with dementia, frail skin, and multiple comorbidities experienced repeated skin tears and bruising during transfers and while using a wheelchair. Although interventions such as leg and arm sleeves were implemented, these were not consistently or promptly documented in the care plan, and no intervention was documented to prevent further bruising. Staff interviews revealed inconsistencies in the process for updating care plans, and the facility's policy lacked clear timeframes for documentation.
Three residents with cognitive and physical impairments experienced falls or injuries due to lack of adequate supervision and failure to implement progressive interventions. One resident fell in the shower while unsupervised, another developed significant bruising without preventive measures, and a third had repeated falls without new interventions being added to the care plan, despite facility policy. Staff interviews confirmed lapses in supervision, documentation, and intervention.
The facility failed to provide an RN on duty for 8 hours a day, seven days a week, as required. This was identified through a review of staffing sheets showing no RN coverage on specific dates. The administrator confirmed the lack of a staffing policy and acknowledged the requirement. This deficiency has the potential to affect all 50 residents.
The facility failed to maintain proper infection control practices, including improper cleaning of isolation rooms, inadequate hand hygiene during wound care, and neglecting to assist a resident with handwashing. These lapses affected multiple residents and were inconsistent with the facility's policies and expected standards.
The facility failed to provide complete incontinent care for two residents, neglecting to clean necessary areas as per policy, which could lead to urinary tract infections. Both residents were severely cognitively impaired and totally dependent on staff for toileting hygiene.
Improper Food Storage and Labeling Practices Identified
Penalty
Summary
Surveyors identified multiple instances where food was not stored according to professional standards and the facility's own food storage policy. In the standing freezer, uncooked steak and chicken were found in unsealed, unlabeled, and undated plastic bags, stored on the top shelf next to a sponge cake and directly above dinner rolls. In the resident refrigerator, a carton of ham salad labeled for a resident was found with a sell by date that had already passed, and a bag of deli meat was found opened, undated, and unsealed. In the standing refrigerator, several pitchers of beverages and a container of turkey were found with use by dates that had already passed, and a pitcher of clear liquid and 26 cups of assorted liquids were not labeled or dated. The Dietary Manager acknowledged these issues during the survey. The facility's food storage policy requires all food items to be labeled with the name and date, and specifies proper storage methods, including discarding expired food and storing raw animal foods separately from ready-to-eat items. The Administrator confirmed that staff are expected to follow these guidelines. The failure to properly label, date, seal, and store food as observed during the survey affected the facility, which housed 55 residents at the time.
Failure to Prevent Resident-to-Resident Physical Abuse
Penalty
Summary
The facility failed to prevent abuse when a physical altercation occurred between two residents. One resident, who had a history of being easily annoyed, agitated, and verbally aggressive, was involved in an incident where he struck another resident after their wheelchairs accidentally bumped in the dining room. The resident who was struck had a diagnosis of dementia and no documented behavioral issues or history of aggression. The incident was witnessed by a CNA, who observed the altercation and immediately separated the residents. Documentation revealed that neither resident sustained injuries, and there was no evidence of prior or subsequent physical aggression from the resident who initiated the altercation. However, the care plan for the resident with dementia did not address her risk for abuse, and there was no documentation in the nurse progress notes of the altercation on the day it occurred. The facility's abuse prevention policy affirms residents' rights to be free from abuse, but the lack of risk assessment and care planning for the resident with dementia contributed to the deficiency. Interviews and written statements confirmed the sequence of events, with staff and the resident involved providing consistent accounts of the incident. The facility's records and follow-up documentation did not fully reflect the details of the altercation as observed by the CNA, and the care plan for the resident at risk did not include measures to prevent abuse. This failure to identify and address the risk for abuse resulted in the facility not protecting all residents from abuse as required.
Failure to Document Progressive Interventions on Care Plan After Skin Injuries
Penalty
Summary
The facility failed to ensure that progressive interventions were documented on a resident's care plan following multiple incidents of skin tears and bruising. One resident with multiple diagnoses, including dementia, chronic pain, malnutrition, and frail skin, experienced several skin injuries during transfers and while using a wheelchair. Although interventions such as leg and arm sleeves were implemented after specific incidents, these were not consistently or promptly documented in the resident's care plan. For example, after a skin tear to the right forearm, the use of arm sleeves was not documented, and leg sleeves were not added to the care plan until months after the initial injury. Additionally, no intervention was documented to prevent further bruising to the resident's arms following a significant bruise incident. Interviews with staff revealed inconsistencies in the process for updating care plans with new interventions. The Care Plan Coordinator stated that interventions are typically documented the same day or the next business day, but on weekends, nurses are expected to start interventions immediately and notify the coordinator for later documentation. The Director of Nursing expected nurses to add interventions to care plans during the same shift as the incident. However, the facility's care planning policy did not specify a timeframe for documenting progressive interventions, contributing to the lack of timely updates to the resident's care plan.
Failure to Provide Adequate Supervision and Progressive Fall Interventions
Penalty
Summary
The facility failed to provide adequate supervision and implement progressive interventions to prevent accidents and falls for three residents with known risk factors. One resident with chronic kidney disease, COPD, and mild dementia, who was assessed as moderately cognitively impaired and required supervision during showering, experienced a fall in the shower room while unsupervised. The resident reported that an aide had stepped out of the room prior to the fall, and the administrator confirmed that staff were not present at the time, despite the expectation that supervision should have been provided for showering. Another resident with dementia, anxiety, depression, and hypertension was found to have a large bruise on her right forearm, with no clear documentation or interventions in place to prevent further bruising. Staff interviews revealed that the resident was confused, restless, and frequently hit her arms against her wheelchair, but there was no evidence of interventions such as padding the wheelchair arms. The Director of Nursing acknowledged the lack of clear documentation and appropriate interventions following the incident, and the facility was unable to provide an accident/incident policy when requested. A third resident with dementia, major depressive disorder, and multiple physical impairments experienced multiple falls over several months. Despite a care plan noting the need for monitoring and intervention, there was no documentation of new or progressive interventions following each fall, as required by facility policy. The resident continued to fall while attempting to self-transfer or move without assistance, and staff interviews confirmed that new interventions were not consistently implemented after each incident.
Failure to Provide RN Coverage 8 Hours a Day
Penalty
Summary
The facility failed to provide a Registered Nurse (RN) on duty for 8 hours a day, seven days a week, as required. This deficiency was identified through a review of the facility's daily staffing sheets, which showed no RN coverage for 8 hours on the dates of 4/6/24, 4/7/24, 4/20/24, and 4/21/24. The facility's administrator confirmed that there was no policy on staffing and acknowledged that an RN should be on duty for the required hours. This failure has the potential to affect all 50 residents residing at the facility, as documented in the CMS 671 Facility Application for Medicare and Medicaid dated 4/29/2024.
Infection Control Deficiencies
Penalty
Summary
The facility failed to maintain proper infection control practices, as evidenced by multiple observations and interviews. A housekeeper was seen using the same cleaning cart, mop, and broom for both isolation and non-isolation rooms, including a room with a resident positive for MRSA. The housekeeper admitted to sometimes forgetting to change the mop water after cleaning isolation rooms. This led to the contamination of a common shower room used by six residents after it was cleaned with the same contaminated equipment used in the MRSA isolation room. The facility's policy did not adequately address the procedure for mopping isolation rooms, and the housekeeper's actions were inconsistent with expected practices for infection control. A Licensed Practical Nurse (LPN) was observed performing wound care on a resident with an MRSA-positive wound without proper hand hygiene between glove changes. The LPN also used a paper towel from the restroom to clean the wound and placed wound care supplies on an unclean surface. This was contrary to the physician's orders and the facility's dressing change policy, which required maintaining a clean field and following specific wound care procedures. The Director of Nursing (DON) confirmed that the nurse's actions did not meet the expected standards for wound care. Additionally, a Certified Nurse Aide (CNA) failed to assist a resident with handwashing after the resident scratched her pubic area during incontinent care. The CNA admitted to forgetting to wash the resident's hands. The facility did not have a specific policy for washing residents' hands, but the Administrator stated that staff were expected to help and encourage residents to wash their hands when needed. These lapses in infection control practices were observed across multiple staff members and affected several residents, indicating a systemic issue within the facility.
Incomplete Incontinent Care Leading to Potential UTIs
Penalty
Summary
The facility failed to provide complete incontinent care to prevent urinary tract infections for two residents. For the first resident, a CNA performed incontinent care but failed to clean the pubic area, thighs, or labia after removing a soiled brief. The resident was severely cognitively impaired, totally dependent on staff for toileting hygiene, and always incontinent of bowel and bladder. The CNA only cleaned the groin and urinary meatus areas, neglecting other necessary areas as per the facility's policy on perineal cleansing. For the second resident, two CNAs provided incontinent care but failed to cleanse the rectal, buttocks, or gluteal folds after removing a moderately soiled brief. The resident was also severely cognitively impaired, totally dependent on staff for toileting hygiene, and always incontinent of bowel and bladder. Despite visible stool on the washcloth, the CNAs did not thoroughly clean the necessary areas. The Director of Nurses confirmed that the expected procedure was not followed, which includes cleaning the groin, pubic area, thighs, and labia with more than one wipe.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 38 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Pittsfield
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Pittsfield Manor | 1.5 mi | ★★★★★ | 0 | 0 |
| Barry Healthcare & Sr Living | 14.3 mi | ★★★★★ | 5 | 0 |
| Scott County Nursing Center | 16.8 mi | ★★★★★ | 7 | 0 |
| Avenir At Maple Grove | 18.7 mi | ★★★★★ | 2 | 0 |
| Evervella Of White Hall | 22.9 mi | ★★★★★ | 24 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.