Average — CMS composite of the measures below.
The next survey window likely opens around March 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Progressive Care Center during CMS and state inspections, most recent first.
A resident with a recent R BKA and L toe amputation did not receive wound care assessment or documented treatment upon admission. The resident reported surgical dressings were not changed for 5 days, and the Corporate Director and MDS Nurse confirmed the wound care assessment and treatment were not completed until several days after admission and after the orders were entered.
The facility failed to maintain infection control practices during medication administration and blood glucose monitoring. An LPN did not perform hand hygiene between resident contacts or before checking a resident’s blood glucose, and did not disinfect the glucometer after use. A second LPN also failed to perform hand hygiene before medication administration for another resident, and both LPNs confirmed the missed hand hygiene practices.
A resident with moderate cognitive impairment and diagnoses including lung CA, gout, and atrial fibrillation was observed with long fingernails extending past the fingertips and brown substance under the nails. The resident said food gets stuck under the nails and expressed unhappiness with their condition. The DON confirmed the fingernails should have been cleaned and trimmed during ADL care.
A facility failed to ensure appropriate dialysis care for a resident by not assessing and monitoring the dialysis access site every shift, as required by their policy. The resident, with end-stage renal disease and dependent on dialysis, had no documentation of site assessments in their medical record. Interviews with an LPN and the DON confirmed the lack of documentation and the requirement for regular monitoring.
The facility failed to assess residents for entrapment risk, obtain informed consent, and document bed rail use in care plans and physician orders for several residents. Observations and interviews confirmed the use of bed rails without proper assessments or consent, violating facility policy.
A facility failed to monitor a resident's drug regimen, specifically for bleeding while on Eliquis and for behaviors and side effects while on Celexa. The resident, with a history of depression and heart disease, was not monitored for bleeding on specific dates and lacked monitoring for antidepressant side effects over several days. Interviews confirmed the absence of required monitoring, indicating non-compliance with the care plan.
The facility failed to implement Enhanced Barrier Precautions for two residents with wounds and indwelling devices. A resident with severe cognitive impairment and an unhealed pressure ulcer lacked EBP signage and PPE. Another resident with a stage 2 pressure ulcer also lacked EBP signage and gowns. During wound care, a nurse wore a sleeveless PPE gown, which did not provide full coverage. These deficiencies indicate a lapse in infection control measures.
A resident with a history of cerebral infarction reported being verbally and physically abused by a CNA, who used derogatory language and handled the resident roughly during transfers. The facility's abuse policy requires prompt reporting, but not all staff completed the necessary in-service training on abuse and neglect following the incident. The CNA involved is no longer employed at the facility.
A resident with a history of significant medical conditions was left unsupervised during a whirlpool bath, contrary to the facility's policy. The resident confirmed the incident, and a CNA later found and assisted the resident. The facility's administrator acknowledged the lapse in supervision.
Delayed Wound Care Assessment and Treatment
Penalty
Summary
The facility failed to ensure Resident #69 received wound care treatment in accordance with physician orders and professional standards of practice. The resident was admitted with diagnoses including status post right below-knee amputation and status post left trans-metatarsal toe amputation, and had a BIMS score of 15 indicating intact cognition. During interview, the resident reported that the surgical dressings on the right BKA site and left toe amputation site were not changed for 5 days until 03/25/2026. The physician's orders for wound care were dated 03/25/2026, with daily care ordered for the right BKA site and every-2-day care ordered for the left 5th toe amputation site. The Corporate Director confirmed the wound care assessment was completed on 03/25/2026, 5 days after admission, and that wound care treatment was not documented until that date. The MDS Nurse confirmed the resident should have had a wound care assessment and wound care treatment upon admission.
Infection Control Lapses During Medication Administration and Glucose Monitoring
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program by not ensuring staff followed hand hygiene and equipment disinfection practices during resident care and medication administration. During a medication administration observation, an LPN did not perform proper hand hygiene after each resident and before checking a blood glucose level for one resident, and did not disinfect the glucometer after use. The LPN later confirmed that hand hygiene was not performed prior to and in between resident contact during medication administration and that the glucometer was not cleaned between residents. During another medication administration observation, a different LPN did not perform proper hand hygiene before administering medications to another resident. That LPN later confirmed hand hygiene was not performed prior to medication administration and stated it should have been. The report also notes facility policies requiring hand hygiene before preparing or handling medications, after removing gloves, and disinfection of durable medical equipment, including glucometers, before and after resident use.
Failure to Provide Needed Fingernail Care
Penalty
Summary
The facility failed to ensure a resident who was unable to perform activities of daily living received needed services to maintain good personal hygiene. The facility’s Care of Fingernails/Toenails policy stated nail care includes needed cleaning and regular trimming. Resident #60 was admitted with diagnoses including lung cancer, gout, and atrial fibrillation, and had a BIMS score of 12 indicating moderate cognitive impairment. During an observation, Resident #60 was found with long fingernails extending past the fingertips on both hands and brown substance under the fingernails. The resident stated feeling unhappy with the long fingernails and reported that food gets stuck underneath the nails and that the fingernails should be trimmed. A later observation again showed the same condition, and the DON confirmed the resident’s fingernails were long with brown substance under them and should have been cleaned and trimmed during ADL care.
Failure to Monitor Dialysis Access Site
Penalty
Summary
The facility failed to provide appropriate dialysis care and services for a resident requiring such services, specifically in the assessment and monitoring of the dialysis access site. The facility's policy mandates that the dialysis access site, such as an AV shunt or graft, should be checked every shift for a bruit and thrill, and monitored for signs of infection. However, a review of the medical records for a resident with end-stage renal disease and chronic kidney disease, who was dependent on renal dialysis, revealed a lack of documentation indicating that the dialysis access site was assessed and monitored every shift as required. Interviews with facility staff, including an LPN and the Director of Nursing, confirmed the absence of documentation for the required assessments and monitoring of the resident's dialysis access site. The LPN acknowledged that the resident's dialysis access site was located in the left upper arm and confirmed the lack of documentation in the medical record. The Director of Nursing also confirmed that dialysis access sites should be assessed and monitored every shift, and verified the absence of such documentation in the resident's medical record.
Failure to Assess and Document Bed Rail Use
Penalty
Summary
The facility failed to ensure that residents were properly assessed for the risk of entrapment before the installation and use of bed rails. This deficiency was identified for seven residents, all of whom had bed rails in use without documented entrapment risk assessments. The facility's policy requires an assessment to determine the resident's symptoms or reasons for using side rails, but this was not completed for any of the residents reviewed. Additionally, the facility did not obtain informed consent from the residents or their representatives for the use of bed rails. The policy mandates that consent for using restrictive devices must be obtained per facility protocol, yet this step was overlooked. Observations revealed that residents were using bed rails without the necessary consent, and interviews with staff confirmed the lack of documentation and consent. Furthermore, the residents' comprehensive care plans and physician orders did not include the use of bed rails as an assistive device. The facility's procedure requires that the use of side rails be addressed in the resident care plan and that a physician order be obtained. However, reviews of the medical records for the seven residents showed no such documentation, indicating a systemic failure to adhere to the facility's guidelines and regulatory requirements.
Failure to Monitor Anticoagulant and Antidepressant Therapy
Penalty
Summary
The facility failed to ensure that a resident's drug regimen was free from unnecessary drugs, specifically in the monitoring of an anticoagulant and an antidepressant. Resident #148, who was admitted with diagnoses including depression, atherosclerotic heart disease, heart failure, and the presence of a cardiac pacemaker, was prescribed Eliquis and Celexa. The Medication Administration Record (MAR) for February 2025 showed that monitoring for bleeding was not conducted for the morning doses of Eliquis on February 21, 22, and 24, and the evening dose on February 24. Additionally, there was no evidence of monitoring for behaviors and side effects related to the antidepressant Celexa from February 21 to February 24. The resident's care plan included approaches to evaluate the effectiveness of the antidepressant therapy and to monitor for suicidal ideation and patterns of target behaviors. It also included administering medication as ordered and documenting adverse reactions for the anticoagulant. However, interviews with the Director of Nursing and a Registered Nurse confirmed the lack of evidence for the required monitoring during the specified dates, indicating a failure to adhere to the care plan and physician orders.
Inadequate Infection Control Measures for Residents Requiring Enhanced Precautions
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, as evidenced by the lack of Enhanced Barrier Precautions (EBP) for two residents. Resident #32, who had severe cognitive impairment, an unhealed pressure ulcer, and an indwelling catheter, did not have EBP signage on the door or personal protective equipment (PPE) readily available. The Assistant Director of Nursing confirmed the absence of necessary precautions for Resident #32, acknowledging the need for PPE and signage. Similarly, Resident #149, with a stage 2 pressure ulcer, was not provided with EBP signage or gowns on the hall. The Treatment Nurse and LPN confirmed the absence of these precautions. During wound care, the Treatment Nurse wore a sleeveless PPE gown, which did not provide full arm coverage, a fact acknowledged by both the Treatment Nurse and the Director of Nursing. These deficiencies highlight the facility's failure to implement and maintain proper infection control measures for residents requiring enhanced precautions.
Failure to Protect Resident from Abuse by Staff
Penalty
Summary
The facility failed to protect a resident's right to be free from physical and verbal abuse by a staff member. The resident, who had a history of cerebral infarction and required assistance with transfers, reported being verbally and physically abused by a CNA. The resident's grievance report detailed that the CNA used derogatory language and handled the resident roughly during transfers. The resident expressed a desire not to be cared for by this CNA anymore. The facility's abuse policy mandates prompt reporting of any abuse incidents, but the in-service training on abuse and neglect was not completed by all staff following the incident. Interviews with the Director of Nursing and the Administrator confirmed that not all staff participated in the required training after the incident. The CNA involved in the incident left the facility and was no longer employed there.
Resident Left Unsupervised During Whirlpool Bath
Penalty
Summary
The facility failed to ensure adequate supervision for a resident during a whirlpool bath, leading to a deficiency. The facility's policy mandates that residents should never be left unattended during a bath or whirlpool session. However, on 04/12/2024, a resident with a history of acquired absence of the left leg below the knee, type 2 diabetes mellitus with neuropathy, and hypertensive heart disease was left alone in the whirlpool room. The resident, who had a BIMS score of 15 indicating intact cognition and required partial/moderate assistance with bathing, confirmed being left alone in the whirlpool a few weeks prior to the interview on 05/06/2024. Further investigation revealed that a CNA found the resident alone in the whirlpool and assisted them out. The facility's administrator confirmed that the resident had been left unsupervised, which was against the facility's policy. This incident highlights a lapse in following established procedures designed to ensure resident safety during bathing activities.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Shreveport
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Willis-knighton Extended Care Center | 0 mi | ★★★★★ | 0 | 0 |
| Shreveport Manor Skilled Nursing & Rehabilitation | 0.3 mi | ★★★★★ | 8 | 0 |
| Roseview Nursing And Rehabilitation Center | 0.3 mi | ★★★★★ | 12 | 1 |
| Claiborne Healthcare Center | 1 mi | ★★★★★ | 7 | 1 |
| Magnolia Manor Nursing And Rehab Ctr, Llc | 1.1 mi | ★★★★★ | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.