Above average — CMS composite of the measures below.
The next survey window likely opens around June 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Live Oak during CMS and state inspections, most recent first.
Failure to timely report alleged abuse and neglect: A resident’s fall with injury was later found to involve a femur fracture, but the incident was not reported within the required 24-hour window. In a separate event, a resident reported verbal abuse by an agency CNA, and the DON acknowledged the allegation was not reported to the state agency within the required 2 hours.
A resident with Alzheimer's disease, HTN, and anxiety disorder did not receive the final dose of an ordered Lasix regimen, and a chest x-ray ordered for edema was not sent to imaging in a timely manner. The record later showed a large L-sided pleural effusion with overlying atelectasis vs consolidation, and the resident was sent to the ER for evaluation of pleural effusion and SOB. The Unit Manager and DON acknowledged the missed Lasix dose and delayed x-ray.
Missing Psychotropic Consent for Zoloft: A resident with vascular dementia, pseudobulbar affect, and depression had an order for Zoloft 25 mg daily, but the medical record did not contain a psychotropic consent for the medication. During interview, the Unit Manager acknowledged the consent was missing.
Controlled medication records were not maintained and reconciled for one narcotic on Medication Cart B. A resident's Phenobarbital 64.8 mg count was inconsistent between the medication card and the narcotics log, and an LPN acknowledged she did not sign out the dose when it was administered. The facility policy stated narcotics must be accurately accounted for and inventoried at every shift change.
The facility failed to notify the representatives of two residents about the development of pressure injuries, as required by their policy. One resident developed multiple pressure injuries, including unstageable and stage 3 injuries, while another resident acquired stage 2 injuries. The Director of Nursing confirmed the lack of documentation for these notifications.
The facility failed to maintain sanitary dietary services, as evidenced by unlabeled and undated frozen uncooked chicken in the walk-in freezer and a meat slicer with dried debris. The Assistant Dietary Manager confirmed these lapses, affecting 98 residents served breakfast trays.
The facility failed to ensure that glucometers were maintained in safe operating condition for 11 residents requiring glucose monitoring. A review of glucometer control logs revealed numerous dates where checks were not performed across multiple halls. The LPN Unit Manager confirmed that daily checks were not conducted as required by the facility's policy.
The facility failed to report an elopement incident involving a resident with severe cognitive impairment to the State Survey and Certification Agency. The resident was found outside the facility in the parking lot, and although the incident was documented internally, it was not reported as required. The DON acknowledged this oversight.
The facility failed to develop and implement a comprehensive care plan for a resident with severe cognitive impairment and a history of elopement. The care plan lacked specific interventions to prevent elopement, leading to an incident where the resident was found outside the facility unsupervised.
The facility failed to ensure that a resident's medical records accurately reflected their advance directive wishes. Despite the family choosing a DNR status, the system was not updated, leading to inconsistencies in the medical record.
The facility failed to complete an annual performance review for one CNA who had been working through an agency since December 2020. The Director of Nursing acknowledged the absence of these reviews during an interview.
The facility failed to provide at least 12 hours of in-service training per year, including dementia management, resident abuse prevention, and care of the cognitively impaired, for a CNA who had been working through an agency since December 2020. The Director of Nursing acknowledged the lack of documentation for the required training.
Failure to Timely Report Alleged Abuse and Neglect
Penalty
Summary
The facility failed to report alleged abuse and neglect within the required timeframe for 2 residents reviewed for facility-reported incidents. For Resident #19, who had diagnoses including atherosclerosis of the left leg with ulceration, insomnia, glaucoma, muscle wasting and atrophy, and difficulty walking, the record showed a fall with injury at 5:15 a.m. on 07/12/2026. The incident was reported to the State Survey and Certification Agency on 07/13/2026 at 1:44 p.m. After the fall, the resident initially denied pain and had no injuries noted, but later complained of pain and an x-ray revealed a left femur fracture. The DON acknowledged the fall with injury was not reported within the 24-hour window required for neglect. For Resident #70, who had diagnoses including dysphagia, amyotrophic lateral sclerosis, neuralgia and neuritis, and chronic kidney disease, the grievance form stated that an agency CNA assisting the resident said he was a "crazy f__d up person." The incident was discovered at 6:30 a.m. on 07/08/2026 and reported to the State Survey and Certification Agency at 3:21 p.m. that same day. The CNA Coordinator confirmed the resident reported the verbal abuse allegation and informed the DON, and the DON acknowledged the allegation was not reported within 2 hours to the appropriate state agency as required.
Failure to Carry Out Ordered Diuretic and Imaging
Penalty
Summary
The facility failed to implement the plan of care for Resident #90 by not administering the final dose of an ordered diuretic regimen and not arranging a chest x-ray in a timely manner. Resident #90 was admitted with diagnoses including Alzheimer's disease, hypertension, and anxiety disorder. Physician orders included a chest x-ray due to edema and Lasix 20 mg once, then Lasix 40 mg by mouth for 3 days. Review of the MAR showed the final Lasix 40 mg dose was not given, and the medical record did not show a chest x-ray result from the original order date. A later chest x-ray showed a large left-sided pleural effusion with overlying atelectasis versus consolidation, and the resident was sent to the ER for evaluation of the pleural effusion and shortness of breath. Interviews with the Unit Manager and DON confirmed the chest x-ray was not notified to imaging until several days after the order and that the third Lasix dose had not been administered as ordered.
Missing Psychotropic Consent for Zoloft
Penalty
Summary
Ensure each resident's drug regimen must be free from unnecessary drugs was not met when the facility failed to obtain a psychotropic consent for Resident #56's Zoloft. Resident #56 was admitted on 08/11/2025 with diagnoses including vascular dementia unspecified severity without behaviors/psych/mood/anxiety, pseudobulbar affect, and depression unspecified. Review of the physician orders showed an order dated 08/25/2025 for Zoloft tablet 25 mg, to give 1 tablet by mouth daily for depression. Review of the medical record did not reveal a psychotropic consent for Zoloft, and during an interview on 07/28/2026 at 2:35 p.m., the Unit Manager acknowledged that Resident #56 did not have a consent for Zoloft.
Inaccurate Narcotic Count for Phenobarbital
Penalty
Summary
Controlled medication records were not maintained and reconciled for 1 of 3 narcotic records reviewed on Medication Cart B. During observation of Medication Cart B, Resident #58's Phenobarbital 64.8 mg medication card showed 9 tablets remaining, while the narcotics binder log sheet for the same medication showed a count balance of 10 tablets. In interview, the LPN acknowledged the count was incorrect and stated she did not sign out the Phenobarbital when she administered it, adding that narcotics should be signed out at the time they are administered. The facility's narcotic administration policy stated that nursing staff are accountable for the ordering, storage, and administration of resident medications, including an accurate account of each medication received, given, and administered, and that narcotics must be inventoried at every change of shift.
Failure to Notify Representatives of Pressure Injuries
Penalty
Summary
The facility failed to ensure that the representatives of two residents were notified of changes in their health conditions, specifically the development of pressure injuries. According to the facility's policy, any significant change in a resident's condition, such as the development of pressure injuries, requires prompt notification to the resident's representative, attending physician, and the resident themselves. However, the records for two residents revealed that their representatives were not informed of the acquired pressure injuries, which included various stages and locations of pressure injuries. Resident #2 developed multiple pressure injuries, including an unstageable pressure injury to the left ischium, a stage 3 pressure injury to the right gluteal fold, a deep tissue injury to the scrotum, an arterial ulcer to the left outer ankle, and an unstageable pressure injury to the right heel. Similarly, Resident #4 acquired stage 2 pressure injuries to the left inner ankle and left inner foot. Despite these significant changes in their health status, there was no documentation indicating that the residents' representatives were notified, as confirmed by the Director of Nursing during an interview.
Failure to Maintain Sanitary Dietary Services
Penalty
Summary
The facility failed to ensure dietary services were provided in a safe, sanitary environment to prevent contamination and foodborne illness for 98 residents. During an initial tour of the kitchen, a large unlabeled and undated rectangular silver pan containing frozen uncooked chicken was found in the walk-in freezer, and dried debris was observed at the bottom of a covered meat slicer. The Assistant Dietary Manager confirmed that the frozen uncooked chicken should have been labeled and dated and that the meat slicer should have been cleaned after each use. Additionally, it was confirmed that 98 meal trays were served for breakfast from this kitchen.
Failure to Maintain Glucometers in Safe Operating Condition
Penalty
Summary
The facility failed to ensure that 4 out of 4 glucometers reviewed were maintained in safe operating condition for 11 residents with orders for glucose monitoring. The facility's policy for obtaining a fingerstick glucose level, dated 11/6/2017, requires that equipment and devices be properly maintained by performing any necessary calibrations or checks as instructed by the manufacturer or the facility. However, a review of the facility's glucometer control logs from January 1, 2024, through May 21, 2024, revealed numerous dates on which glucometer checks were not performed across Halls A, B, C, and D. Specifically, Hall A had multiple dates in January, February, March, April, and May 2024 where checks were not documented. Hall B was unable to provide documentation for the entire months of January and February 2024, and had additional missing dates in March, April, and May 2024. Hall C and Hall D also had several dates with missing glucometer checks during the same period. During an interview on May 22, 2024, the LPN Unit Manager confirmed that glucometer checks should be done daily by the floor nurse on the overnight shift. The LPN Unit Manager acknowledged that the glucometer checks were not performed as required. This failure to perform daily glucometer checks as per the facility's policy potentially compromised the safe monitoring of blood glucose levels for the 11 residents involved, who resided on Halls A, B, C, and D and required regular glucose monitoring.
Failure to Report Elopement Incident
Penalty
Summary
The facility failed to report an elopement incident involving a resident with severe cognitive impairment to the State Survey and Certification Agency. The resident, who had diagnoses including Alzheimer's disease and generalized muscle weakness, was found outside the facility in the parking lot. The incident was documented in the facility's records, but a review of the Statewide Incident Management System (SIMS) reports revealed that the incident was not reported. The Director of Nursing acknowledged the failure to report the elopement during an interview.
Failure to Implement Comprehensive Care Plan for Elopement Risk
Penalty
Summary
The facility failed to develop and implement a comprehensive person-centered care plan for a resident with a history of elopement. The resident, who had severe cognitive impairment and multiple diagnoses including Alzheimer's disease and muscle weakness, was found outside the facility walking around the parking lot. The care plan only included instructions for the resident to notify the nurse before going outside and for the front desk to be aware that the resident should not leave without assistance. However, there were no specific interventions or approaches documented to prevent elopement. During interviews, both the MDS Nurse and the Director of Nursing acknowledged that the only interventions in place were the instructions given to the resident and the front desk notification. The care plan lacked detailed and effective measures to address the resident's risk of elopement, which led to the incident where the resident was found outside the facility unsupervised.
Failure to Update Resident's Advance Directive
Penalty
Summary
The facility failed to ensure that Resident #82's medical records accurately reflected the resident's advance directive wishes. Upon admission, the resident was listed as a full code, indicating that resuscitation should be performed. However, the resident's medical record contained a signed DNR (Do Not Resuscitate) order, which was not updated in the system. This discrepancy was confirmed by the LPN Unit Manager and the Social Services Director, who acknowledged that the resident's code status should have been updated to reflect the DNR status and a new face sheet should have been printed and placed on the chart. Interviews with the staff revealed that the Social Services Director was responsible for ensuring that the resident's code status and advance directive wishes matched. Despite the family completing the admission agreement and choosing a DNR status for Resident #82, the system was not updated accordingly. This failure to update the resident's code status led to inconsistencies in the medical record, which could have resulted in actions contrary to the resident's wishes in an emergency situation.
Failure to Complete Annual Performance Review for CNA
Penalty
Summary
The facility failed to ensure an annual performance review was completed for one Certified Nurse Assistant (CNA) out of five CNA personnel records reviewed. The CNA in question, identified as S7, had been working for the facility through an agency since December 15, 2020. A review of S7 CNA's personnel record revealed no documentation of annual performance reviews. During an interview on May 22, 2024, the Director of Nursing acknowledged the absence of these performance reviews in S7 CNA's personnel record.
Failure to Provide Required In-Service Training for CNA
Penalty
Summary
The facility failed to provide at least 12 hours of in-service training per year, including dementia management, resident abuse prevention, and care of the cognitively impaired, for one Certified Nurse Assistant (CNA) out of five CNA personnel records reviewed. The CNA in question had been working for the facility through an agency since December 15, 2020. A review of the CNA's personnel record revealed a lack of documentation for the required training hours. During an interview on May 22, 2024, the Director of Nursing acknowledged the absence of the necessary training documentation in the CNA's personnel record.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 131 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Shreveport
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Village Health Care At The Glen | 0.9 mi | ★★★★★ | 6 | 0 |
| Heritage Manor Of Stratmore Nursing & Rehab Ctr | 1.1 mi | ★★★★★ | 6 | 0 |
| Spring Lake Skilled Nursing And Rehabilitation | 2.4 mi | ★★★★★ | 5 | 0 |
| Booker T. Washington Skilled Nursing And Rehabilit | 3.3 mi | ★★★★★ | 4 | 0 |
| Garden Park Nursing & Rehab Ctr, Llc | 3.4 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Live Oak.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.