Above average — CMS composite of the measures below.
A standard survey is most likely before around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Cypress Point Nursing & Rehabilitation Center during CMS and state inspections, most recent first.
The facility did not post the required state agency contact information in a location that was easily accessible or visible to residents and their representatives. The information was placed in a framed document outside the business office, at the end of a hallway with limited traffic, and was not displayed on televisions as believed by the administrator.
Four residents with complex medical conditions were transferred to the ED for evaluation or at the request of a representative, but neither they nor their representatives received the required written notice detailing the reason for transfer, effective date, location, appeal rights, or bed-hold policy, as confirmed by record review and DON interview.
A resident with a new diagnosis of Delusional Disorder was not referred for a Level II PASARR, despite the addition of this mental illness to their medical record. The initial PASARR did not indicate a mental illness, and no updated screening was completed after the new diagnosis, as confirmed by facility staff.
Two residents were found with medications left at their bedsides without proper physician orders or care plans for self-administration. One cognitively impaired resident had a cup of powder with an illegible label, and another cognitively intact resident had eye drops, both of which staff confirmed should not have been accessible without authorization.
Two residents requiring respiratory care did not receive services in accordance with professional standards and facility policy. One resident's oxygen tubing and humidifier were not changed weekly as required, and another resident's nebulizing mask was left undated and improperly stored. The DON and an LPN confirmed these lapses in respiratory equipment maintenance and storage.
The facility failed to label the start times on tube feeding containers for three residents, as required by their policy. An LPN confirmed the omission during observations. The residents involved had various medical conditions, including traumatic brain injury and dysphagia.
A resident with chronic pain did not receive adequate pain management as the facility failed to conduct daily pain assessments as required by the care plan. Despite receiving routine pain medications, the resident reported ongoing pain, and there was no documentation of the resident's response to the medication. An LPN confirmed the absence of daily pain assessments.
A resident with a history of falls and moderately impaired cognition did not have the prescribed landing strips in place at their bedside, as required by their care plan and physician's orders. Observations revealed the landing strips were folded and not positioned correctly, which was acknowledged by a nurse and noted by the resident's responsible party.
Failure to Post State Agency Contact Information in Accessible Location
Penalty
Summary
The facility failed to post the names, addresses, and telephone numbers of pertinent state agencies and advocacy groups in a manner that was accessible and understandable to residents and their representatives. Observations revealed that the required information was posted on a framed, letter-sized document outside the business office, at the end of a hallway that was not easily noticeable from the main hallway. The posting was positioned with the bottom of the frame 64 inches above the floor, making it less accessible. The hallway where the posting was located only contained the business office and two staff bathrooms, further limiting its visibility to residents and their representatives. A review of the facility's admission packet showed that it included a document stating the complaint telephone number was posted in an accessible and visible location, as required by state regulations. However, during interviews, the administrator acknowledged that the print could be larger and the document could be positioned lower on the wall. Additionally, although the administrator believed the information was displayed on televisions by the nursing stations, observations confirmed that the state agency complaint address and phone number were not shown on the television during the observed period.
Failure to Provide Required Written Transfer/Discharge Notices and Bed-Hold Information
Penalty
Summary
The facility failed to provide required written notices to residents and/or their representatives regarding transfers to the emergency department. Specifically, for four residents with various diagnoses including paraplegia, major depressive disorder, Parkinson’s disease, osteoporosis, chronic obstructive pulmonary disease, anxiety disorders, metabolic encephalopathy, and osteoarthritis, there was no documentation of written notice specifying the reason for transfer, effective date, location, statement of appeal rights, or information about the bed-hold policy. Each resident was transferred to a local emergency department for medical evaluation or at the request of a representative, but the medical records lacked evidence that the mandated notifications were given. The facility’s own policy requires that residents and their families or legal representatives receive written information about bed-hold and readmission policies upon admission and when leaving the facility. This includes instructions on the duration of bed-hold, charges, and the need for a signed agreement if the bed is to be reserved. Despite this policy, record reviews and staff interviews confirmed that the required written transfer/discharge notices were not provided to the affected residents or their representatives at the time of transfer.
Failure to Refer for Level II PASARR After New Mental Illness Diagnosis
Penalty
Summary
The facility failed to refer a resident for a Level II PASARR (Pre-admission Screening and Resident Review) after a new diagnosis of Delusional Disorder was added to the resident's medical record. The resident was originally admitted with diagnoses including unspecified dementia, moderate without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. The initial Level I PASARR screen did not indicate suspicion or diagnosis of a mental illness. However, after the new diagnosis of Delusional Disorder was documented, there was no evidence in the medical record that a new PASARR was completed or submitted. This was confirmed during an interview with the corporate nurse, who acknowledged that a new PASARR should have been completed following the updated diagnosis.
Failure to Follow Safe Medication Administration Practices
Penalty
Summary
The facility failed to ensure that services provided met professional standards of quality for two residents by not following safe medication administration practices. For one resident with moderate cognitive impairment and a history of metabolic encephalopathy and cerebrovascular events, a medication cup containing powder with an illegible label was found at the bedside. There was no physician's order or care plan authorizing self-administration of this medication, and staff confirmed that medications should not be left at the bedside. The medication was identified as Zeasorb powder, which was ordered for preventative skin care, but not for self-administration. For another resident, who was cognitively intact and had chronic respiratory and eye conditions, a bottle of Refresh Tears eye drops was found on the bedside table. The resident reported self-administering the drops, but there was no physician's order or care plan for self-administration. Staff acknowledged that the medication should not have been left in the room and that there was no authorization for the resident to self-administer the eye drops. These findings demonstrate a failure to follow facility policy and professional standards regarding medication administration and supervision.
Failure to Adhere to Respiratory Care Protocols and Equipment Storage
Penalty
Summary
The facility failed to provide respiratory care consistent with professional standards of practice for two residents who required respiratory services. For one resident with chronic obstructive pulmonary disease and other medical conditions, the oxygen humidified water container and tubing were observed to be dated ten days prior, despite a physician's order and facility policy requiring weekly changes. The Director of Nursing confirmed that the tubing should have been changed weekly but was not. For another resident with chronic obstructive pulmonary disease and congestive heart failure, the nebulizing mask was found placed on top of the nebulizing machine, undated, and not stored in a bag as required by facility policy. An LPN acknowledged that the nebulizing mask was not properly stored or dated. These findings indicate that the facility did not adhere to its own policies regarding the maintenance and storage of respiratory equipment for residents receiving respiratory care.
Failure to Label Tube Feeding Start Times
Penalty
Summary
The facility failed to provide appropriate treatment and services for three residents who were receiving tube feeding. The deficiency was identified through record reviews, observations, and interviews. The facility's policy for Nasogastric/Gastrostomy Tube Feedings requires that labels on tube feeding containers include the resident's name, date, start time, initials of the nurse, and the rate of feeding. However, during observations, it was found that the tube feeding containers for all three residents did not have the start time labeled, which is a requirement according to the facility's policy. Resident #1, who has a history of diffuse traumatic brain injury, dysphagia, and hemiplegia following a cerebral infarction, was observed receiving Isosource 1.5 at 45 ml/hr without the start time labeled on the feeding container. Similarly, Resident #19, diagnosed with aphasia, cognitive impairment, and a persistent vegetative state, was receiving Promote with fiber 1.0 at 35 ml/hr, also without the start time labeled. Resident #34, with a history of hemiplegia and dysphagia following a cerebral infarction, was receiving Isosource 1.5 at 45 ml/hr, again without the start time labeled. In each case, the LPN confirmed that the labels were incomplete and should have included the start time.
Inadequate Pain Management for Resident
Penalty
Summary
The facility failed to provide adequate pain management for a resident, identified as #62, who was reviewed for pain management. The deficiency was identified through record reviews and interviews, revealing that the facility did not perform daily pain assessments as required by the resident's Comprehensive Plan of Care. This plan, which was active since September 2021, mandated daily pain assessments using a 1-10 scale, monitoring for worsening symptoms, and notifying the physician of any changes. Despite these requirements, the clinical records for June 2024 showed that while pain medications were administered routinely, there was no documentation of the resident's response to these medications or evidence of daily pain assessments. Resident #62 had a medical history that included intervertebral disc degeneration, accidental poisoning by unspecified drugs, and chronic pain. The resident's medication orders included Hydrocodone-Acetaminophen, Morphine Sulfate ER, and Acetaminophen, all prescribed for chronic pain management. During interviews, the resident expressed ongoing pain despite receiving routine medications and indicated a lack of additional pain relief options. An LPN confirmed that while the resident received routine pain medications, daily pain assessments were not conducted, contributing to the deficiency in care.
Failure to Implement Fall Prevention Measures for a Resident
Penalty
Summary
The facility failed to ensure appropriate interventions were in place for a resident identified as high risk for falls. Resident #23, who had a history of a femur fracture, anxiety disorder, and dementia, was noted to have moderately impaired cognition. The resident's care plan included the use of landing strips on both sides of the bed to prevent falls, as per a physician's order dated February 21, 2024. However, during observations on June 25 and June 26, 2024, it was noted that the landing strips were not in place as required. Further observations revealed that the landing strips were folded and placed in the corner of the resident's room, rather than being positioned on either side of the bed. This oversight was acknowledged by a registered nurse during an interview, and the resident's responsible party expressed concern about the absence of fall mats upon visiting the resident's room. The lack of adherence to the prescribed fall prevention measures constituted a deficiency in the facility's fall prevention program.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 120 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Bossier City
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Old Brownlee Community Care Center | 0.7 mi | ★★★★★ | 0 | 0 |
| Adira Medical Resort | 0.8 mi | ★★★★★ | 4 | 0 |
| Heritage Manor Health & Rehab | 3 mi | ★★★★★ | 8 | 0 |
| Pilgrim Manor Skilled Nursing And Rehabilitation | 3.9 mi | ★★★★★ | 8 | 0 |
| Highland Place Rehab And Nursing Center | 6.8 mi | ★★★★★ | 4 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Cypress Point Nursing & Rehabilitation Center.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.