Above average — CMS composite of the measures below.
The next survey window likely opens around March 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Story Medical Senior Care during CMS and state inspections, most recent first.
Failure to Thoroughly Investigate Alleged Abuse: A resident with intact cognition, poor vision, and dependence for toileting and transfers reported that a CNA pushed, shoved, yelled at, and roughly handled her during toileting. The grievance follow-up documented the resident’s statements inconsistently and did not identify the staff member, interview staff who worked that shift, separate the suspected CNA from residents, or report the allegation to the State. Facility leadership acknowledged the investigation was incomplete and that no further documentation addressed the resident’s statement that she was shoved and dropped onto the toilet.
Failure to Report Alleged Abuse: A resident with intact cognition, poor vision, and dependence for toileting care reported that a CNA pushed, shoved, and yelled at her during toileting assistance. Family and facility notes described a yelling match, rough handling, and the resident being dropped onto the toilet, but the facility did not interview the agency CNA or other staff from that shift and did not report the allegation to the State as required.
A facility failed to submit a Level II PASSR evaluation for a resident diagnosed with delusional disorder and started on Lexapro. Despite the facility's policy requiring such evaluations for new mental health diagnoses, the Director of Nursing acknowledged the oversight. The Administrator confirmed the expectation for submitting evaluations for significant changes in residents' mental health status.
The facility failed to meet professional standards of food service sanitation when a cook placed food lids on the floor due to lack of space on the steam table. The dietitian and Certified Dietary Manager confirmed that lids should be kept sanitary and not touch the floor, and the facility's policy included safe food handling procedures.
The facility failed to ensure that three staff members completed the required two-hour Dependent Adult Abuse Mandatory Reporter Training within six months of their hire dates. The Administrator acknowledged the expectation that each staff member receive the training within the specified timeframe.
Failure to Thoroughly Investigate Alleged Abuse
Penalty
Summary
The facility failed to complete a thorough investigation and failed to take steps to ensure resident safety after an allegation of abuse involving a resident who had intact cognition with a BIMS score of 13 and diagnoses including debility, cardiorespiratory conditions, heart failure, renal insufficiency, diabetes mellitus, macular degeneration, anxiety, and depression. The resident was dependent on toileting hygiene and required substantial to maximal assistance with toilet transfer. Her care plan noted that she required one staff member to assist her into the bathroom, had very poor eyesight, wore glasses, used a lighted magnifying lens, and preferred staff to identify themselves when entering her room. A grievance was completed after a family member reported that the resident said a staff member pushed her, shoved her, yelled at her, and that they had shouting matches. The resident later told facility staff that she had gotten into a yelling match with a CNA, that she was the one who yelled, and that the CNA said she was new and did not know the resident’s routine. The resident also stated she was shoved and “plopped” down on the toilet, but the follow-up documentation did not include dates or times, did not identify the staff member involved, and did not document any further questioning about the allegation of being shoved and plopped on the toilet. The facility’s investigation did not include interviewing staff who worked on the unit during the time of the allegation, including an agency CNA who worked that weekend and was later considered the most likely staff member involved. The resident was not separated from staff during the investigation, and the facility did not make a report to the State agency regarding the allegation of abuse. Facility leadership acknowledged that staff were not interviewed, that no further documentation existed regarding the resident’s statement about being shoved and plopped on the toilet, and that the investigation was not thorough. The facility policy required immediate measures to prevent further potential abuse and, if abuse by an employee was alleged, separation of the accused employee from all residents.
Failure to Report Alleged Abuse
Penalty
Summary
The facility failed to report an allegation of abuse to the State survey and certification agency for a resident who had intact cognition with a BIMS score of 13 and diagnoses including debility, cardiorespiratory conditions, heart failure, renal insufficiency, diabetes mellitus, macular degeneration, anxiety disorder, and depression. The resident was dependent on toileting hygiene and required substantial to maximal assistance with toilet transfer. Her care plan noted she needed one staff member to assist her into the bathroom and that she had very poor eyesight and preferred staff to identify themselves when entering her room. A family member reported that the resident said a staff member pushed and shoved her, yelled at her, and that they got into shouting matches. The resident could not identify the staff member, but said the person sounded young. Facility documentation also recorded the resident later stating she had a yelling match with a CNA, that she was the one yelling, and that the CNA said she did not know the resident's routine. In the same follow-up, the resident stated she was shoved and "plopped" down on the toilet, then minimized the event and said she was over it. The resident also told staff she felt safe and liked most of the people who worked there. The facility’s investigation did not include interviewing the agency CNA who worked on the unit that weekend, separating that staff member from the resident, or interviewing other staff who worked that day. Staff documentation lacked dates and times, and there was no further documented follow-up to the resident’s statement that she was shoved and plopped onto the toilet. The Administrator, DON, and Staff B acknowledged that the report of the resident being pushed, shoved, and yelled at was not reported to the State agency, despite the facility policy requiring allegations of mistreatment, neglect, or abuse to be reported within the required timeframe.
Failure to Submit Level II PASSR Evaluation for Resident with New Mental Health Diagnosis
Penalty
Summary
The facility failed to submit a Level II Preadmission Screening and Resident Review (PASSR) evaluation for a resident who was diagnosed with a new mental health condition and started on a psychotropic medication. The resident, identified as Resident #17, was diagnosed with delusional disorder and was receiving the antidepressant Lexapro as part of their care plan. Despite this significant change in the resident's mental health status, the facility did not complete the required Level II PASSR evaluation, which is necessary when a resident receives a new mental health diagnosis. The deficiency was identified through a review of the resident's clinical records, staff interviews, and policy review. The Director of Nursing acknowledged the oversight in not completing the Level II evaluation for the resident following the new diagnosis and medication initiation. The facility's policy, revised in November 2024, mandates that changes in a resident's status, such as a new mental health diagnosis, require a Level II PASSR evaluation. The Administrator confirmed the expectation that such evaluations should be submitted for residents experiencing significant changes, including new mental health diagnoses or changes in psychotropic medication.
Failure to Maintain Food Service Sanitation Standards
Penalty
Summary
The facility failed to meet professional standards of food service sanitation during meal service. On 5/8/24 at 11:45 AM, Staff B, a cook, was observed removing the stainless steel covering off the food and placing the lids upright alongside the cabinet behind the steam table, where they touched the floor. Staff A, a dietitian, confirmed that the covers are usually set alongside the food on the table and that Staff B did not place the lids appropriately. The Administrator confirmed that staff should keep the lids sanitary and not let them touch the floor. Staff B explained that the steam table did not have enough room for the lids and she did not know where else to place them. Staff C, the Certified Dietary Manager, stated that the staff should keep the lids on the steam table or place them back in the hot box if there is no room. The facility's Infection Control Plan and Food Nutritional Services policy, revised on 4/7/23, indicated that employee orientation included safe food handling procedures and prevention of cross-contamination.
Failure to Complete Mandatory Adult Abuse Training
Penalty
Summary
The facility failed to ensure that three out of five staff members met the requirements for Mandatory Adult Abuse Training. Specifically, Staff D, Staff E, and Staff F did not complete the required two-hour Dependent Adult Abuse Mandatory Reporter Training within six months of their hire dates. Staff D, a Certified Nursing Assistant, was hired on 5/22/23 and had not completed the training by the required date of 11/22/23. Staff E, from Food Nutrition Services, was hired on 6/13/23 and had not completed the training by the required date of 12/13/23. Staff F, also from Food Nutrition Services, was hired on 7/7/23 and had not completed the training by the required date of 1/7/24. The facility's policy, reviewed on 5/23/23, mandates that each employee complete this training within six months of hire. The Administrator acknowledged the expectation that each staff member receive the training within the specified timeframe during an interview on 5/8/24 at 5:07 PM.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Nevada
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Rolling Green Village Care Center | 1.2 mi | ★★★★★ | 2 | 0 |
| Accura Healthcare Of Ames, Llc | 10.2 mi | ★★★★★ | 8 | 0 |
| Green Hills Health Care Center | 10.7 mi | ★★★★★ | 1 | 0 |
| Northridge Village | 12 mi | ★★★★★ | 4 | 0 |
| Zearing Health Care, Llc | 13.2 mi | ★★★★★ | 9 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.