Above average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at New London Specialty Care during CMS and state inspections, most recent first.
Room meal trays were not maintained at a palatable and safe temperature. Residents reported that breakfast trays were late and food was often lukewarm or cold, and one resident said she frequently had to ask for her food to be warmed. During a breakfast tray observation, hot items were measured below the required temp and milk was above the cold holding limit. Dietary staff said trays often sat 10 to 15 minutes before CNAs delivered them.
A resident with dementia, weakness, and poor coordination was observed being pushed in a wheelchair with his feet off the foot pedals and sliding across the floor. The facility also failed to supervise the resident safely while he was attached to an EZ stand for toileting; he was later found on the floor in the shower room with the sling still attached. Staff interviews showed inconsistent understanding about leaving a resident alone with the device and about proper wheelchair foot placement.
Room Trays Served at Improper Temperatures
Penalty
Summary
The facility failed to maintain room meal trays at a palatable and safe temperature for one observed meal service. Resident council meeting questions from January 2026 showed residents reported that food was not always up to temperature, breakfast trays were late, and hamburgers and waffles were usually lukewarm. During an interview, one resident stated she ate breakfast in bed and that the food was cold all the time, and she said the facility needed food warmers. During an observation of breakfast room tray delivery, trays were delivered down A hall first, and a test tray was checked with temperatures of 97.5 degrees F for French toast, 102.6 degrees F for sausage, and 47.5 degrees F for milk. The resident later stated she had only taken a bite of her sausage because it was less than warm and said she asked the facility to warm up her food 75% of the time. Dietary staff stated room trays were prepared by dietary and delivered by CNAs, and that trays sat about 10 minutes before CNAs delivered them, with some trays sitting 15 minutes before staff were ready to pass them. The Dietary Manager stated the facility tried to get staff to pass trays on time and identified the required holding temperatures as cold items not over 40 degrees F and hot items at 135 degrees F or above.
Unsafe wheelchair transport and unsupervised use of mechanical sit-to-stand device
Penalty
Summary
The facility failed to ensure Resident #27 was transported in a wheelchair with his feet positioned on the foot pedals. During observation, the resident was propelled from the dining room and then down Hallway B with both feet outside the foot pedals, sliding across the floor while the CNA continued to push the wheelchair. Staff later confirmed that residents' feet should be on the wheelchair foot pedals when being pushed, and the CNA stated Resident #27 did not like to place his feet on the pedals and had to be reminded multiple times. The facility also failed to ensure Resident #27 was safely supervised while using a mechanical sit-to-stand device for toileting. Resident #27 had diagnoses including non-Alzheimer's dementia, generalized muscle weakness, and unspecified lack of coordination, and the care plan directed that he use a hoyer for most transfers and a stand-eze with assist of 2 for toileting transfers. The care plan also directed staff not to leave him alone in the bathroom and to provide cues, re-orient, and supervise as needed because of impaired cognition and dementia. After the unwitnessed fall, staff documented that Resident #27 was found on the floor in a sitting position in the shower room with the EZ stand sling still under his arms and attached to the device. Staff interviews showed differing understandings about whether a resident could be left alone while attached to the mechanical sit-to-stand, with some staff stating they had been trained to leave the resident alone if the brakes were locked and a call light was provided, while others stated they would not leave him alone because it was not safe. The DON also stated residents could be left attached to the device in the bathroom with the brakes locked and a call light.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
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Nursing homes near New London
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Savannah Heights | 7.1 mi | ★★★★★ | 4 | 0 |
| Woodland Health And Rehabilitation | 8.2 mi | ★★★★★ | 6 | 0 |
| Park Place | 8.6 mi | ★★★★★ | 1 | 0 |
| Azria Health Prairie Ridge | 13.6 mi | ★★★★★ | 19 | 0 |
| Sunrise Terrace Nursing & Rehabilitation Center | 14.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.