Average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Good Neighbor Home during CMS and state inspections, most recent first.
During a COVID-19 outbreak, a facility failed to ensure housekeeping staff wore appropriate PPE while cleaning isolation rooms. A staff member was observed wearing only a gown, gloves, and a poorly fitted medical mask instead of the required N95 mask and face shield. The DON intervened to correct the PPE usage, revealing a lack of adequate training and understanding among staff. The facility lacked a documented audit system to ensure compliance with CDC guidelines.
Inadequate PPE Usage During COVID-19 Outbreak
Penalty
Summary
The facility failed to ensure that housekeeping staff wore appropriate personal protective equipment (PPE) during a COVID-19 outbreak, as observed by surveyors. Upon entering the facility, a sign was posted at the main entrance advising visitors to postpone entry if they exhibited symptoms of COVID-19 or had been in contact with a confirmed case. The facility was experiencing a COVID-19 outbreak, with several residents testing positive and being isolated in specific hallways. Despite this, a housekeeping staff member was observed cleaning a COVID-19 positive resident's room without the required PPE, wearing only a gown, gloves, and a medical mask that was not properly fitted. The Director of Nursing (DON) intervened when the surveyor pointed out the issue, instructing the staff member on the correct PPE protocol, which included wearing an N95 mask and a face shield in addition to the gown and gloves. The staff member was unfamiliar with the proper use of the face shield, indicating a lack of adequate training. Interviews with other staff members revealed that there was confusion about the PPE requirements, with some staff believing that only a surgical mask and face shield were necessary prior to recent education sessions. The Plant Operations Director and the Infection Preventionist both acknowledged the expectation for staff to adhere to PPE protocols, with department leaders responsible for monitoring compliance. However, there was no documented audit system in place to ensure adherence, and the responsibility for monitoring was informally assigned to charge nurses and department leaders. The facility's failure to ensure proper PPE usage was contrary to CDC guidelines, which require specific PPE for healthcare personnel entering rooms of patients with suspected or confirmed COVID-19.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 34 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Manchester
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Edgewood Convalescent Home | 11 mi | ★★★★★ | 3 | 0 |
| Strawberry Point Lutheran Home | 14.8 mi | ★★★★★ | 0 | 0 |
| Mercyone Dyersville Senior Care | 15.8 mi | ★★★★★ | 3 | 0 |
| Monticello Nursing & Rehab Center | 21.9 mi | ★★★★★ | 8 | 0 |
| Rehabilitation Centers Of Independence West Campus | 22.2 mi | ★★★★★ | 14 | 1 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.