Boca Circle Rehabilitation Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Boca Raton, Florida.
- Location
- 7225 Boca Del Mar Drive, Boca Raton, Florida 33433
- CMS Provider Number
- 105852
- Inspections on file
- 24
- Latest survey
- May 13, 2025
- Citations (last 12 mo.)
- 0
Citation history
Health deficiencies cited at Boca Circle Rehabilitation Center during CMS and state inspections, most recent first.
Three residents who were unable to perform their own activities of daily living did not receive adequate nail care, as evidenced by observations of long or dirt-encrusted nails. Staff interviews revealed inconsistent practices and a lack of a defined schedule for nail care, despite facility policy requiring assistance with personal hygiene for dependent residents.
Three residents with active wounds or indwelling devices did not have required Enhanced Barrier Precaution (EBP) orders in place, despite facility policy. Observations showed missing EBP signage and PPE in some rooms, and residents reported staff did not consistently use gowns during care. The Infection Preventionist confirmed these residents should have had EBP orders, but records and interviews revealed the deficiency.
Two residents experienced severe weight loss due to the facility's failure to provide adequate nutritional support and timely interventions. One resident, with cognitive and physical impairments, lost 10.8% of body weight in less than two months, while another resident lost 9.8% in one month. The facility did not provide necessary assistance during meals or implement nutritional supplements promptly, and communication lapses among staff led to inadequate monitoring and documentation of weight changes.
The facility failed to provide adequate nutritional support for two residents experiencing significant weight loss and did not ensure competency verification for a resident performing self-care for a tracheostomy. One resident experienced a 6.7% weight loss over six weeks, with no nutritional supplements ordered despite observable difficulties in eating. Another resident had a 9.8% weight loss in one month, with delayed nutritional interventions. Additionally, a resident was changing her tracheostomy inner cannula without recent competency verification, as the last documented competency was over a year ago.
A facility failed to maintain the dignity and privacy of a resident with hemiplegia and hemiparesis. The resident was observed twice lying uncovered and without underwear, with the door open, and playing with a Foley catheter. A CNA confirmed the importance of privacy and stated that residents should not be exposed, especially if they are not fully conscious.
A facility failed to appoint a guardian for a resident with severe cognitive impairment in a timely manner. The resident's family was not involved, and the only listed representative had requested removal from the contact list. The facility had been attempting to address the issue since early 2024 but faced difficulties in finding an attorney. The Administrator was unaware of the resident's need for guardianship until the day of the interview, and the facility lacked a policy on guardianship.
A facility failed to complete a Level 2 PASARR for a resident admitted with serious mental illness and other conditions. Although a Level 1 PASARR was conducted at the hospital, the resident's stay exceeded the anticipated period, requiring a Level 2 PASARR, which was not completed. The Social Service Director confirmed the oversight and the absence of the necessary documentation.
A facility failed to provide necessary dining assistance for two residents, including one with moderately impaired mental status requiring supervision. Observations showed a resident left unattended with meal trays, while staff interviews revealed inconsistencies in understanding the required level of assistance. CNAs responsible for dining support were not consistently present, leading to a deficiency in care.
A facility failed to ensure a resident's competency in changing her tracheostomy inner cannula. The resident, with a history of Respiratory Failure and Tracheostomy Status, was changing her cannula more frequently than instructed, without recent competency verification. The facility could not locate documentation of her competency, and the resident was re-educated only after surveyor intervention.
A facility failed to monitor and document the behaviors and side effects of a resident on psychotropic medications. Despite a care plan requiring such monitoring, records for two months showed no documentation. An LPN confirmed the monitoring process but could not provide evidence for this resident. The facility's Administrator was informed of the deficiency.
The facility failed to provide the correct pureed diet consistency for three residents, serving lumpy Chicken Pot Pie with identifiable green bean shells. Despite the Speech Therapist's acknowledgment of the need for uniform consistency and the District Manager's routine checks, the deficiency persisted. The residents involved had various medical conditions and were unable to conduct interviews due to their mental status.
The facility failed to meet the dietary preferences and needs of four residents, as observed during dining. A resident with severe cognitive impairment did not receive the fortified mashed potatoes listed on their meal ticket, while another resident was missing ice cream. A third resident expressed frustration over receiving unwanted green vegetables, and a newly admitted resident reported receiving inedible food that did not match their preferences. Despite a process involving multiple checkpoints, LPNs did not verify meal consistency, leading to these deficiencies.
The facility failed to deliver meal trays on time during two observations, with significant delays reported across various dining areas. Two cognitively intact residents expressed concerns about consistently late lunch deliveries. The kitchen District Manager admitted to changing meal times for breakfast and dinner but forgot to adjust lunch timings, leading to the observed discrepancies.
The facility failed to dispose of garbage and refuse properly, as a construction dumpster was used for kitchen waste, leading to foul smells and insect attraction. The maintenance director had informed the kitchen staff multiple times about the correct use of the dumpster, but the issue persisted. The facility's Administrator was made aware of the findings.
The facility failed to follow proper hand hygiene and infection control protocols during medication administration and dialysis disconnection for three residents. Staff members were observed not performing hand hygiene during respiratory treatments, directly touching medications with gloved hands, and not changing gloves after touching non-sterile surfaces during dialysis disconnection.
A resident was observed lying on her bed without underwear or a blanket, with the door open, on two occasions. The resident was fully dependent on assistance for mobility. A CNA acknowledged the importance of maintaining residents' dignity and privacy, stating that doors should be closed when providing care and that residents should always wear underwear.
The facility failed to maintain its commercial cooking facility according to NFPA 101 standards. During a fire safety tour, it was found that the seams of the kitchen's commercial cooking hood suppression system were not sealed or greasetight. The Maintenance Director acknowledged the issue, which was reviewed with the Administrator and Regional Maintenance Director.
The facility failed to maintain and test their Essential Electrical System as per NFPA 99 standards, lacking documentation for weekly voltage checks and monthly conductance tests for two generator batteries. The Regional Director of Maintenance acknowledged these findings during a record review.
The facility did not maintain egress doors with delayed egress locking arrangements as per NFPA 101 standards. Observations revealed missing required signage on several doors and a failure of the Therapy Lobby doors to open when tested. These issues were acknowledged by the Maintenance Director and reviewed with facility leadership.
The facility failed to maintain the integrity of their fire/smoke barriers, as observed during a fire safety tour. Penetrations were found in the 1-hour smoke walls in two hallways, compromising their fire resistance rating. The Maintenance Director acknowledged these findings, and the issue was discussed with the facility's leadership.
Failure to Provide Adequate Nail Care for Dependent Residents
Penalty
Summary
The facility failed to provide adequate nail care to three out of four sampled residents who were unable to perform activities of daily living independently. Observations revealed that one cognitively intact resident had long nails and reported that staff only cleaned her nails, though she sometimes wanted them cut. Another resident, who was moderately cognitively impaired and required set-up assistance for personal hygiene, was observed with dirt-encrusted and unkempt nails. A third resident, who was severely cognitively impaired and required dependent assistance, was also observed with heavily dirt-encrusted nails. Interviews with staff indicated that certified nursing assistants (CNAs) were responsible for providing nail care, but there was no consistent schedule or time frame for this care, with staff stating it was done "as needed" or approximately every three days. Staff members acknowledged during observations that the residents' nails were dirty and needed attention. The facility's policy required that residents unable to perform activities of daily living receive necessary services to maintain grooming and hygiene, but this was not consistently implemented for the residents observed.
Failure to Implement Enhanced Barrier Precautions for Residents with Wounds
Penalty
Summary
The facility failed to implement and maintain Enhanced Barrier Precautions (EBP) for residents with active wounds, as required by their own infection prevention and control policy. Specifically, three out of four sampled residents with wounds or indwelling medical devices did not have EBP orders in place. For one resident with a stage 2 pressure ulcer and on dialysis, there were no EBP orders, no signage, and no personal protective equipment (PPE) observed in or outside the room, and the resident reported that staff did not wear gowns during direct care. Another resident with multiple unhealed pressure ulcers and a suprapubic catheter also lacked EBP orders, and although signage and PPE were present, the resident stated that staff did not wear gowns during care. A third resident with unhealed pressure ulcers similarly had no EBP orders, though signage and PPE were observed in the room. Record reviews and interviews confirmed that the facility's policy required EBP for residents with wounds or indwelling devices, including clear signage and availability of PPE. The Infection Preventionist acknowledged during interview and record review that all three residents should have had EBP orders in place, and could not provide additional information to explain the lack of compliance. The care plans for these residents referenced following facility protocols for skin breakdown prevention and, in one case, noted the need for EBP, but the required orders and consistent implementation were not present.
Failure to Address Severe Weight Loss in Residents
Penalty
Summary
The facility failed to identify and address severe weight loss in a timely manner for two residents, leading to significant nutritional deficiencies. Resident #52, who was admitted with cognitive and physical impairments, experienced a 10.8% weight loss over less than two months. Despite observations of the resident's inability to eat independently due to uncontrollable hand tremors, the facility did not provide adequate assistance during meals or implement nutritional supplements. The Registered Dietitian was not informed of the resident's severe weight loss and did not take timely action to address the nutritional needs. Resident #56 also experienced a severe weight loss of 9.8% in one month and an overall 12% weight loss over six months. The facility's interventions were delayed, with nutritional supplements not being ordered until over a month after the significant weight loss was identified. The resident's meal intake was consistently below 50%, yet the facility failed to ensure the prescribed fortified foods and supplements were consistently provided. The facility's policies on weight monitoring and nutritional assessment were not effectively implemented, leading to a lack of timely interventions for residents experiencing significant weight loss. The Registered Dietitian and staff failed to communicate and document weight changes and nutritional needs adequately, resulting in continued weight loss and potential malnutrition for the residents involved.
Plan Of Correction
Boca Circle Rehabilitation Center failed to identify a severe loss in a timely manner and failed to provide adequate nutritional supplements to prevent further severe loss. **Actions Taken:** 1) Resident #52 was evaluated by the Registered Dietitian on and additional nutritional interventions were implemented. A comprehensive nutritional assessment was completed for Resident #52 on and the resident now attends the dining room for his meals for oversight and assistance as needed. On resident #52 was placed on an appetite stimulant. Resident #52 was placed on weekly and is currently receiving Occupational and Speech therapies. The Resident's responsible party has been updated. Resident #56 was evaluated by the Registered Dietitian on and additional nutritional interventions were implemented. A comprehensive nutritional assessment was completed for Resident #56 on the resident was seen by the Speech Pathologist and her diet was downgraded to Puree and on the resident was placed on an appetite stimulant. Resident #56 is currently receiving Occupational and Speech therapies. The Resident's responsible party has been updated. **Others Identified:** 2) Full house audit completed between by the Registered Dietitian/Designee to identify residents that may have been affected due to delayed loss intervention or missing a nutritional intervention in the electronic medical record or ticket system recommended by the Registered Dietitian. Additional documentation recommended from the full house audit was completed by facility Registered Dietitian by Regional Dietitian completed a full house audit between to ensure residents have been per protocol and monitored appropriately to identify severe loss. Any concerns identified were immediately addressed. **Measures Taken:** 3) Regional Dietitian in-serviced the Registered Dietitian on regarding timely nutrition interventions with a focus on residents with loss as well as ensuring nutritional interventions are placed in electronic medical record and ticket system timely as applicable. Nursing staff were re-educated to refer to resident Kardex in reference to amount of assistance required with meals initiated on by Ellie Schutt, LNHA/Designee. **Ongoing Monitoring:** 4) The Registered Dietitian/Designee will conduct an audit of 10 residents on each unit weekly to ensure the residents with loss have timely documentation with nutritional interventions and verify that the nutritional interventions are placed in the EMR and the ticketed system timely weekly x 4 weeks, and then every 2 weeks x 2 months. Findings of the audits will be reviewed in the QAPI Meetings to ensure substantial compliance. The QAPI committee is responsible for the ongoing compliance.
Failure to Provide Adequate Nutritional Support and Competency Verification
Penalty
Summary
The facility failed to provide adequate nutritional support and timely identification of severe weight loss for two residents. One resident, admitted with communication and anoxic damage, experienced a 6.7% weight loss over six weeks. Despite observations of the resident struggling to eat due to uncontrollable shaking, no nutritional supplements were ordered, and the resident was left unsupervised during meals. The Registered Dietitian was aware of the weight loss but did not implement weekly weight monitoring or additional nutritional interventions, leading to a severe weight loss of 11.5% in less than two months. Another resident experienced a 9.8% weight loss in one month, with an overall 14% loss over three months. The resident's meal intake was less than 50% over the past 30 days, and although interventions such as fortified food and house shakes were initiated, there was a delay in implementing these measures. The Registered Dietitian failed to place an order for the house shake immediately, resulting in a lack of timely nutritional support. Additionally, the facility did not ensure the competency of a resident performing self-care for a tracheostomy. The resident was observed changing her inner cannula without recent competency verification, as the last documented competency was over a year ago. The facility could not locate the competency checklist, and the resident continued to change her inner cannula more frequently than recommended, without proper oversight or documentation in the electronic health record.
Plan Of Correction
Actions Taken: 1) Resident #52 was evaluated by the Registered Dietitian on and additional nutritional interventions were implemented. A comprehensive nutritional assessment was completed for Resident #52 on and the resident now attends the dining room for his meals for oversight and assistance as needed. On resident #52 was placed on an appetite stimulant. Resident #52 was placed on weekly and is currently receiving Occupational and Speech therapies. The Resident's responsible party has been updated. Resident #56 was evaluated by the Registered Dietitian on and additional nutritional interventions were implemented. A comprehensive nutritional assessment was completed for Resident #56 on the resident was seen by the Speech Pathologist and her diet was downgraded to Puree and on the resident was placed on an appetite stimulant. Resident #56 is currently receiving Occupational and Speech therapies. The Resident's responsible party has been updated. Others Identified: 2) Full house audit completed between by the Registered Dietitian/Designee to identify residents that may have been affected due to delayed loss intervention or missing a nutritional intervention in the electronic medical record or ticket system recommended by the Registered Dietitian. Additional documentation recommended from the full house audit was completed by facility Registered Dietitian by Regional Dietitian completed a full house audit between to ensure residents have been per protocol and monitored appropriately to identify severe loss. Any concerns identified were immediately addressed. Measures Taken: 3) Regional Dietitian in-serviced the Registered Dietitian on regarding timely nutrition interventions with a focus on residents with loss as well as ensuring nutritional interventions are placed in electronic medical record and ticket system timely as applicable. Nursing staff were re-educated to refer to resident Kardex in reference to the amount of assistance required with meals initiated on by Ellie Schutt, LNHA/Designee. Ongoing Monitoring: 4) The Registered Dietitian/Designee will conduct an audit of 10 residents on each unit weekly to ensure the residents with loss have timely documentation with nutritional interventions and verify that the nutritional interventions are placed in the EMR and the ticketed system timely weekly x 4 weeks, and then every 2 weeks x 2 months. Findings of the audits will be reviewed in the QAPI Meetings to ensure substantial compliance. The QAPI committee is responsible for the ongoing compliance.
Failure to Maintain Resident Dignity and Privacy
Penalty
Summary
The facility failed to treat a resident in a dignified manner and provide personal privacy. Resident #108, who was admitted with diagnoses including hemiplegia and hemiparesis following a cerebral infarction, was observed on two occasions lying on her bed with the door open, uncovered, and without underwear. The resident was seen playing with her Foley catheter during one of these observations. The resident's Minimum Data Set (MDS) assessment indicated a Brief Interview of Mental Status (BIMS) score of 99, suggesting an inability to complete the interview, and a dependency on assistance for movement in bed. A Certified Nursing Assistant (CNA) interviewed acknowledged the importance of maintaining dignity and privacy, stating that residents should not be exposed and that doors should be closed during care or changing, especially for residents who are not fully conscious.
Plan Of Correction
Boca Circle Rehabilitation Center failed to treat the resident in a dignified manner and provide personal privacy. Actions Taken: 1) On resident #108 was provided with personal privacy during personal care by the C.N.A. Education was initiated on with staff regarding providing dignity and privacy for residents during personal cares. Others Identified: 2) Full house audit was conducted by the DON/Designee on to ensure privacy was being provided during personal care. No other concerns were noted. Measures Taken: 3) Nursing Staff were re-educated on regarding regarding resident rights, dignity and privacy during personal cares and that privacy curtains must be pulled and the door closed so residents are treated in a dignified manner. New staff will receive this education during general orientation. Ongoing Monitoring: 4) Unit Manager or designee will audit personal care and resident right to privacy during personal cares weekly x 4 weeks and then every 2 weeks x 2 months. Audit results will be reviewed in Center QAPI meeting monthly until substantial compliance has been met.
Failure to Appoint Guardian for Resident with Severe Cognitive Impairment
Penalty
Summary
The facility failed to appoint a guardian in a timely manner for a resident with severe cognitive impairment. The resident, who was admitted from another nursing facility, had a Brief Interview for Mental Status (BIMS) score of 2, indicating severe cognitive impairment. The resident's family had not been involved for years, and the only listed representative, a cousin, had requested to be removed from the contact list. Despite the resident's need for a legal representative, the facility had not successfully appointed a guardian. Interviews with the Social Service Director (SSD) and the Administrator revealed that the facility had been attempting to address the guardianship issue since early 2024, but progress was hindered by difficulties in finding an attorney. The SSD admitted that the facility had been working on the issue longer than initially thought, but no paperwork was found to support this. The Administrator was unaware of the resident's need for guardianship until the day of the interview and stated that the facility lacked a policy on guardianship. The process of obtaining guardianship typically takes 6 to 9 months, depending on the court system.
Plan Of Correction
Boca Circle Rehabilitation Center failed to appoint a guardian in a timely manner for 1 of 1 resident sampled for guardianship. Actions Taken: 1) Resident #56 continues to reside at the facility. On Center SSD obtained a proxy for resident #56. SSD was re-educated by Ellie Schutt, LNHA on to ensure of a guardian is done timely. Others Identified: 2) On a residents records were audited to ensure that residents with a less than 12 had a designated representative or legal surrogate. Any concerns identified were immediately addressed. Measures Taken: 3) Social Services staff and members if the Interdisciplinary team were re-educated on obtaining guardianship or a proxy timely on residents who are unable to direct their care by Ellie Schutt, LNHA. Newly hired Social Service staff and nursing management will receive this education during general orientation. Ongoing Monitoring: 4) Social Services or designee will audit residents with a of less than 12 to ensure that residents identified have a guardian or a proxy in place to ensure that residents have the right to designate a representative upon admission, weekly x 4 weeks, and then every 2 weeks x 2 months. Audit results will be reviewed in Center QAPI meeting monthly to ensure compliance has been met.
Failure to Complete Level 2 PASARR for Resident
Penalty
Summary
The facility failed to complete a Level 2 Preadmission Screening and Resident Review Process (PASARR) for a resident who was sampled for PASARR. The resident was admitted to the facility with diagnoses including Paralytic Syndrome, Bipolar Disorder, Current Episode Depressed, and Peripheral Vascular Disease. A Level 1 PASARR was conducted at the hospital prior to the resident's admission, indicating a hospital discharge exemption with an expectation of less than 30 days of nursing facility services. However, the resident's stay exceeded this period, necessitating a Level 2 PASARR, which was not completed. During a review of the Electronic Health Record (EHR), it was found that the Level 2 PASARR was missing. The Social Service Director (SSD) confirmed the absence of the Level 2 PASARR and acknowledged that it should have been completed based on the Level 1 PASARR findings. The SSD was unable to locate the Level 2 PASARR in the resident's records, indicating a lapse in the facility's compliance with the PASARR process requirements.
Plan Of Correction
The facility failed to complete a Level 2 Pre admission Screening and Resident Review Process (PASARR) for Resident #50. **Actions Taken:** 1) The Center Social Service Director submitted information for Preadmission Screening and Resident Review (PASARR) for a re-evaluation for resident #50. New PASARR for resident #50 was received on and a Level 2 was obtained. **Others Identified:** 2) A full house audit of current residents' Preadmission Screening and Resident Review (PASARR) was conducted to ensure that any resident with a new mental health diagnosis(s) had a PASARR evaluation completed and any mental health diagnosis(s) were identified on the current PASARR screen. Those residents identified that do not have an accurate PASARR evaluation on file will be resubmitted for a new PASARR screening no later than. Social Service staff and Nursing management are scheduled to attend Kepro training on PASARRs. **Measures Taken:** 3) The Administrator provided education to the Social Worker(s), Nursing management, and Admissions team on the requirements of the Preadmission Screening and Resident Review (PASARR) processing for mental and individuals with. **Ongoing Monitoring:** 4) The Social Worker(s) and Admission Director will audit each resident's PASARR Screen at the time of admission, during monthly Behavioral meetings, and quarterly thereafter to ensure accuracy. The Social Worker will report on the findings of the audits in the QAPI Meetings to ensure substantial compliance. The QAPI committee is responsible for the ongoing compliance.
Failure to Assist Residents During Dining
Penalty
Summary
The facility failed to provide necessary assistance during dining for two residents, specifically Resident #71 and Resident #52, who were reviewed for activities of daily living (ADLs). Resident #71 was admitted with diagnoses including Atherosclerotic Heart Disease and Neuromuscular Dysfunction of the Bladder. The Minimum Data Set (MDS) assessment indicated that Resident #71 had a moderately impaired mental status and required supervision or touching assistance during dining. However, observations on two separate occasions revealed that Resident #71 was left unattended with her meal trays for extended periods, without any staff present to assist or encourage her to eat. Interviews with facility staff revealed inconsistencies in understanding the level of assistance required by Resident #71. A Certified Nurse Assistant (CNA) acknowledged that the resident sometimes needed to be fed and encouraged to eat, while a Registered Nurse (RN) believed the resident could eat without staff presence. The MDS Coordinators clarified that supervision or touching assistance meant the resident needed help with tray setup and encouragement during meals. Despite this, the CNAs, who were responsible for dining assistance, were not consistently present to provide the necessary support, leading to the deficiency in care.
Plan Of Correction
The facility failed to provide assistance during dining. **Actions Taken:** 1) Resident #71 remains in the facility in stable condition. A screen was conducted on [date]. The resident now attends the dining room for her meals for oversight and assistance as needed. Staff E, CNA and staff F, RN were re-educated to refer to resident Kardex in reference to the amount of assistance required with meals on [date] by Aristine Recht, Assistant Director of Nursing. **Others Identified:** 2) A full house audit was conducted by the Director of Nursing/Designee on [date] to ensure residents were provided assistance during dining. Any concerns identified were immediately addressed. **Measures Taken:** 3) Nursing staff were re-educated on providing assistance to residents during dining as per resident Kardex on [date] by DON/Designee. Newly hired nursing staff will receive this education during general orientation. **Ongoing Monitoring:** 4) The Director of Nursing/Designee will conduct an audit of 10 residents on each unit weekly to ensure the residents receive assistance during dining weekly for 4 weeks, and then every 2 weeks for 2 months. Findings of the audits will be reviewed in the QAPI Meetings to ensure substantial compliance. The QAPI committee is responsible for the ongoing compliance.
Failure to Ensure Resident Competency in Respiratory Care
Penalty
Summary
The facility failed to ensure the competency of a resident in performing respiratory care, specifically in changing her tracheostomy inner cannula. Resident #58, who was admitted with diagnoses including Respiratory Failure and Tracheostomy Status, was observed to change her own inner cannula without recent documented competency verification. The resident, who is cognitively intact, reported changing her inner cannula up to three times a day, despite instructions to change it only twice daily. The facility's respiratory therapist confirmed that the resident's competency was last assessed over a year ago, and no current documentation of competency was found in the Electronic Health Record (EHR). The surveyor's investigation revealed that the facility could not locate the competency documentation, as it was reportedly on paper with a previous company. The Regional Nurse Consultant acknowledged the absence of the competency record in the EHR. Additionally, the resident's EHR indicated that she was running out of inner cannulas due to frequent changes, and the facility had doubled her order to prevent shortages. The resident was re-educated on the inner cannula change process only after the surveyor's intervention.
Plan Of Correction
Boca Circle Rehabilitation Center failed to ensure the residents competency when performing care. Actions Taken: 1) Resident #58 was evaluated by the on & and competency and education was completed and uploaded into the electronic medical record. Staff P. was provided education on by the Regional on ensuring documented education and competency is documented for residents that perform self-care. Others Identified: 2) Full house was conducted by the DON/Designee on to ensure residents with that perform their own care have a competency completed. No concerns noted. Measures Taken: 3) Nursing Staff were in serviced on ensuring residents with who perform their own care are assessed for competency starting on by DON/Designee. Newly hired staff and nursing staff will receive this education during general orientation. Ongoing Monitoring: 4) The Director of Nursing/Designee will conduct weekly audits to verify that residents with that care have perform their own care, have a competency completed weekly x 4 weeks, and then every 2 weeks x 2 months. Audit results will be reviewed in Center QAPI meeting until substantial compliance is met.
Failure to Monitor Psychotropic Medication Side Effects and Behaviors
Penalty
Summary
The facility failed to adequately monitor the behaviors and side effects of a resident on psychotropic medications, leading to a deficiency in the resident's care. The resident, who was admitted with anxiety disorder and major depressive disorder, was prescribed Lorazepam for anxiety and Paroxetine for depression. The care plan required the facility to administer these medications as ordered and to monitor and document any side effects and the occurrence of target behavior symptoms per facility protocol. However, a review of the Medication Administration Record for December 2024 and January 2025 revealed that there was no documentation of behavior or side effect monitoring for the resident. During an interview, a Licensed Practical Nurse stated that residents on such medications are monitored for behaviors and side effects, and this information is documented in the electronic Medication Administration Record. However, when asked to provide documentation for this resident, the nurse was unable to do so. The facility's Administrator was informed of these findings, indicating a lapse in the facility's adherence to its own protocols for monitoring residents on psychotropic medications.
Plan Of Correction
Boca Circle Rehabilitation Center failed to monitor behaviors and side effects of medication. Actions Taken: 1) Resident #52's medication administration record has been updated to include behavior and side effect monitoring was implemented on Stafi L, LPN, was re-educated by the DON/Designee on to ensure medication administration records have behavior and side effect monitoring present were indicated. Others Identified: 2) A full house audit was conducted by the Director of Nursing/Designee on to ensure behavior and side effect monitoring is in place for residents receiving medications. Behavior and side effect monitoring was implemented as indicated. Measures Taken: 3) Licensed Nurses were re-educated on the components of this regulation with an emphasis on ensuring the residents on medications have behavior and side effect monitoring in place on the medication administration record. Newly hired licensed staff will receive this education during general orientation. Ongoing Monitoring: 4) The Director of Nursing/Designee will conduct weekly audits of 10 residents on each unit to verify that residents on medications have behavior and side effect monitoring in on the medication administration record weekly x 4 weeks, and then every 2 weeks x 2 months. Audit results will be reviewed in Center QAPI meeting until substantial compliance has been met.
Inadequate Pureed Diet Consistency for Residents
Penalty
Summary
The facility failed to provide the correct diet consistency for residents on a pureed diet, as observed in three residents. The pureed Chicken Pot Pie served to these residents was lumpy, and the green beans shell were easily identifiable, which did not meet the required pureed consistency. This inconsistency was observed during meal times in both the main dining room and individual resident rooms. The residents involved had various medical conditions, including Atrial Fibrillation, Gastro-Esophageal Reflux Disease, Combined Systolic and Diastolic Heart Failure, Muscle Wasting and Atrophy, and Hemiplegia following a Cerebral Infarction. All three residents were unable to conduct interviews due to their mental status, as indicated by their Brief Interview of Mental Status (BIMS) scores. The Speech Therapist at the facility confirmed that pureed food should be blended into a uniform consistency, but admitted that no training had been conducted with the kitchen staff since her employment began in July. The District Manager stated that she routinely checks the pureed food consistency before it is served, but the deficiency was still present. The facility's policy referenced the National Dysphagia Diet guidelines, which require a homogenous, pudding-like consistency for pureed foods, a standard that was not met in these instances.
Plan Of Correction
Boca Circle Rehabilitation Center failed to provide the correct diet consistency for the Pureed diet. **Actions Taken:** 1) Resident #35 & #108 remain in the facility in stable condition. Resident #102 no longer resides in the facility. **Others Identified:** 2) Full house was conducted by the Dietary Manager/Designee to ensure the residents diet consistencies were correct. Any concerns identified were immediately addressed. **Measures Taken:** 3) Dietary Staff were in serviced on ensuring the residents diet consistency is accurate by Certified Dietary Manager. Nursing staff were re-educated to monitor diet consistency during meal tray check/pass. Newly hired dietary staff and nursing staff will receive this education during general orientation. **Ongoing Monitoring:** 4) The Dietary Manager/Designee will conduct daily audits 5X/week to verify that residents diet consistencies are correct x 4 weeks, and then 2X/week for 2 weeks then weekly for 2 months. Audit results will be reviewed in Center QAPI meeting until substantial compliance has been met.
Failure to Meet Residents' Dietary Preferences and Needs
Penalty
Summary
The facility failed to provide meals that met the dietary preferences, allergies, and intolerances of four residents during dining observations. Resident #56, who has severe cognitive impairment, did not receive the fortified mashed potatoes listed on their meal ticket. Resident #15, with no cognitive impairment, was missing ice cream from their meal tray. Resident #118, also with no cognitive impairment, expressed frustration over consistently receiving green vegetables, which they had explicitly stated they disliked. Resident #368, newly admitted and without a completed Minimum Data Set, reported that their food preferences were not considered, receiving items they do not consume, and described the food as inedible and served cold. The facility's meal distribution process was observed to have multiple checkpoints intended to ensure meal tickets match the trays, involving aides and nurses. However, during observations, it was noted that the Licensed Practical Nurses (LPNs) distributing the trays did not uncover the plates to verify the food consistency against the meal tickets. Despite the District Manager's assertion of a thorough checking process, discrepancies in meal delivery were evident, as seen in the cases of the residents mentioned. Interviews with staff revealed inconsistencies in the meal distribution process. Staff B, an LPN with over 11 years of experience, claimed to check the meal tickets and uncover plates to verify consistency, yet observations contradicted this. Similarly, Staff A, another LPN, admitted to not uncovering plates during distribution, relying on Certified Nursing Assistants to report inconsistencies. These lapses in procedure contributed to the failure in meeting residents' dietary needs and preferences, as documented in the survey findings.
Plan Of Correction
Boca Circle Rehabilitation Center failed to provide food that meets residents' preferences and intolerances. **Actions Taken:** 1) Resident #56 was seen by the Registered Dietician on and remains in the facility in stable condition. Resident #15 was seen by the Registered Dietician on and remains in the facility in stable condition. Resident #118 remains in the facility in stable condition. Resident was seen by the Registered Dietician on and food preferences have been updated. Resident #368 remains in the facility in stable condition. Resident was seen by the Registered Dietician on and food preferences have been updated. Staff A, LPN was reeducated on verifying plated food matches residents' meal ticket on by Ellie Schutt, LNHA. Staff B, LPN was reeducated on verifying plated food matches residents' meal ticket on by Ellie Schutt, LNHA. Staff D, LPN was reeducated on verifying plated food matches residents' meal ticket on by Ellie Schutt, LNHA. **Others Identified:** 2) A facility audit was conducted by the Dietary Manager/Designee on to ensure provision of food to meet residents' preferences and intolerances. Residents' dietary preferences were updated as indicated. **Measures Taken:** 3) Dietary Staff were in-serviced on ensuring the residents' diet preferences are honored including condiments on by CDM. Education for Licensed Nurses and CNAs was initiated on regarding checking the meal tickets and meal tray for correct consistency by DON/Designee. Newly hired dietary and nursing staff will receive this education during general orientation. **Ongoing Monitoring:** 4) Dietary Manager/Designee will conduct audits 5x/week to verify that residents' dietary preferences are correct and Licensed Nurses are checking meal trays for correct consistency x 4 weeks, and then every week x 4 weeks, followed by weekly x 1 month. Audit results will be reviewed in Center QAPI meeting until substantial compliance has been met.
Meal Delivery Delays in LTC Facility
Penalty
Summary
The facility failed to adhere to the posted schedule for meal tray deliveries during two separate observations. On the first observation, lunch trays were significantly delayed across various dining areas and halls, with actual delivery times ranging from 12:52 PM to 1:43 PM, despite scheduled times between 11:30 AM and 12:10 PM. A second observation revealed similar delays, with trays arriving between 11:50 AM and 12:25 PM, contrary to the scheduled times of 11:30 AM to 12:00 PM. These discrepancies were confirmed through interviews with residents who consistently reported late meal deliveries. Two residents, both cognitively intact with a Brief Interview of Mental Status Score of 15, expressed concerns about the late meal deliveries. One resident, diagnosed with Parkinson's and muscle weakness, reported that lunch meals often arrived between 12:30 PM and 1:00 PM, sometimes even later. Another resident, with diagnoses of muscle weakness and difficulty walking, stated that it was common for trays to arrive around 1:30 PM on their unit. The kitchen District Manager acknowledged that meal timing changes were made for breakfast and dinner but inadvertently omitted lunch, contributing to the delays.
Plan Of Correction
Boca Circle Rehabilitation Center failed to follow their posted scheduled meal time for tray delivery. **Actions Taken:** 1) Residents residing in the facility have the potential to be affected by the alleged deficient practice. The facility has reviewed and readjusted mealtimes. Updated postings have been made available to residents and visitors. A resident council meeting was held on the updated posting of mealtimes. **Others Identified:** 2) A facility audit was conducted by the Certified Dietary Manager to ensure the residents' meals were delivered timely. **Measures Taken:** 3) Dietary Staff were in-serviced by the CDM on the components of this regulation with an emphasis on ensuring the meals are delivered as per the posted mealtimes. Newly hired dietary staff will receive this education during general orientation. **Ongoing Monitoring:** 4) The Dietary Manager/Designee will conduct audits to verify that the meal delivery follows the posted meal delivery times 3x weekly for 4 weeks, and then weekly for 4 weeks, and every 2 weeks for 1 month. Audit results will be reviewed in the Center QAPI meeting until substantial compliance has been met.
Improper Disposal of Garbage and Refuse
Penalty
Summary
The facility failed to ensure the proper disposal of garbage and refuse in a sanitary manner, as observed during a survey. The facility's policy, dated August 2017, mandates that all garbage and refuse be collected and disposed of safely and efficiently, with coordination between the Dining Service Director and the Director of Maintenance to maintain cleanliness around the exterior dumpster area. However, during an observation, a large blue metal construction dumpster was found to contain garbage bags and multiple food boxes, emitting a foul smell and attracting insects. The maintenance director acknowledged that he had repeatedly informed the kitchen staff that the construction dumpster was designated solely for construction waste and not for kitchen garbage, which could attract rodents and insects. Despite his efforts, the issue persisted, and he noted that he was not present at the facility 24/7 to enforce compliance. The facility's Administrator was informed of these findings during an interview.
Plan Of Correction
Boca Circle Rehabilitation Center failed to ensure disposal of garbage and refuse in a sanitary manner. Actions Taken: 1) On the Director of Dietary corrected the deficient practice to ensure disposal of garbage and refuse was done in a sanitary manner. Others Identified: 2) The construction dumpster is set to be removed on . The garbage and refuse identified were disposed of in a sanitary manner on by the CDM. Measures Taken: 3) Dietary and Maintenance staff were re-educated on by Ellie Schutt, LNHA on ensuring disposal of garbage and refuse in a sanitary manner. Newly hired dietary and maintenance staff will receive this education during general orientation. Ongoing Monitoring: 4) The Dietary Manager/Designee will conduct audits 3x weekly to verify appropriate disposal of garbage and refuse x 4 weeks, then weekly x 4 weeks, and then every 2 weeks x 1 month. Audit results will be reviewed in Center QAPI meeting until substantial compliance has been met.
Infection Control and Hand Hygiene Deficiencies
Penalty
Summary
The facility failed to adhere to proper hand hygiene protocols during medication administration and respiratory treatments for two residents. One resident, who was cognitively intact and diagnosed with Chronic Obstructive Pulmonary Disease, was observed receiving respiratory treatment via nebulizer without the staff performing hand hygiene before or after handling the nebulizer mask and medications. The staff member acknowledged the lapse in hand hygiene during the medication administration process. Another resident, with diagnoses including Cerebral Infarction and Major Depressive Disorder, was observed receiving medication from a nurse who directly touched oral capsules and pills with gloved hands instead of using a cap to transfer them to a medication cup. The nurse acknowledged the improper handling of medications, and the Director of Nursing confirmed that the medications should not have been touched directly with gloved hands. Additionally, the facility did not follow sanitary procedures during the disconnection of dialysis treatment for a resident with End Stage Renal Disease. The staff member performing the disconnection touched a hand sanitizing bottle and then proceeded to disconnect the dialysis access site without changing gloves or performing hand hygiene again. This failure to maintain proper infection control practices was acknowledged by the staff involved.
Plan Of Correction
Boca Circle Rehabilitation Center failed to properly follow hygiene protocol and handle medications in a sanitary manner. Disconnecting treatment in an unsanitary manner. Actions Taken: 1) Residents #90 no longer resides at the center. Resident #101 was seen by MD on and remains at baseline without signs or symptoms of. Resident #79 was seen by MD on and remains at baseline without signs or symptoms of. Staff C, LPN/Unit manager, was reeducated on by hygiene protocol during treatments. Staff D, RN, was reeducated on by DON/Designee on handling medications in a sanitary manner while dispensing medications. Staff M, patient care tech, was reeducated on by Karen Castelloni, to follow sanitary procedures for disconnecting treatment. Others Identified: 2) A full house audit of nurses doing medication administration and performing hygiene was initiated by the DON/Designee on. Any concerns identified were immediately addressed. DON/Designee conducted an audit on of the treatment being disconnected. No concerns noted. Measures Taken: 3) License Nurses were reeducated on by DON/Designee on the components of this regulation with an emphasis on appropriate and frequent hygiene during medication administration, handling medications in a sanitary manner, and proper hygiene protocol during treatments. Staff were reeducated on disconnecting the treatment in a sanitary manner by Karen Castelloni. Newly hired licensed nurses and staff will receive this education during general orientation. Ongoing Monitoring: 4) The Director of Nursing/Designee will conduct audits to verify appropriate hygiene during medication administration, handling medications in a sanitary manner, and proper hygiene protocol during treatments and staff disconnecting the treatment in a sanitary manner 3x weekly times x 4 weeks, and then weekly x 4 weeks and then every 2 weeks x 1 month. Audit results will be reviewed in Center QAPI meeting until substantial compliance has been met. F 880
Failure to Maintain Resident Dignity and Privacy
Penalty
Summary
The facility failed to treat a resident with dignity and provide personal privacy, as observed during the survey process. The resident, who was admitted with multiple diagnoses and was fully dependent on assistance for mobility, was seen lying on her bed without underwear or a blanket, with the door open, on two separate occasions. During an interview, a Certified Nurse Assistant (CNA) acknowledged the importance of maintaining residents' dignity and privacy, stating that doors should be closed when providing care and that residents should always wear underwear, especially if they are not fully clothed.
Plan Of Correction
Boca Circle Rehabilitation Center failed to treat the resident in a dignified manner and provide personal privacy. **Actions Taken:** 1) On resident #108 was provided with personal privacy during personal care by the C.N.A. Education was initiated on with staff regarding providing dignity and privacy for residents during personal cares. **Others Identified:** 2) Full house audit was conducted by the DON/Designee on to ensure privacy was being provided during personal care. No other concerns were noted. **Measures Taken:** 3) Nursing Staff were re-educated on regarding regarding resident rights, dignity and privacy during personal cares and that privacy curtains must be pulled and the door closed so residents are treated in a dignified manner. New staff will receive this education during general orientation. **Ongoing Monitoring:** 4) Unit Manager or designee will audit personal care and resident right to privacy during personal cares weekly x 4 weeks, and then every 2 weeks x 2 months. Audit results will be reviewed in Center QAPI meeting monthly until substantial compliance has been met.
Deficiency in Commercial Cooking Hood Suppression System
Penalty
Summary
The facility failed to maintain its commercial cooking facility in accordance with NFPA 101 standards. During a fire safety tour, it was observed that the seams of the kitchen's commercial cooking hood suppression system were not sealed or made greasetight. This deficiency was identified during an inspection conducted on February 4, 2025, at 11:09 AM, with the Maintenance Director present. The Maintenance Director acknowledged the findings during an interview conducted concurrently with the observations. The issue was further reviewed with the Administrator, the Regional Maintenance Director, and the Maintenance Director during the exit conference on the same day at 2:40 PM. The report cites specific sections of NFPA 96 and NFPA 101 that were not adhered to, indicating a failure to comply with the required fire safety standards for commercial cooking operations.
Plan Of Correction
Corrective Actions The facility's kitchen hood seams were sealed to ensure that the kitchen hood was grease tight on 2/5/2025. Identification of Others Potentially Affected The facility only has one kitchen hood, so no further evaluations are needed. Systemic Changes The Maintenance Director, or designee, will continue to perform documented monthly inspections of the facility's kitchen hood to ensure the kitchen hood seams remain sealed and grease tight on an ongoing basis as part of the facility's life safety program. Quality Assurance Results of the monthly kitchen hood inspections will be presented at the monthly QA meetings for 3 months. If substantial compliance is not met after 3 months, results of the ongoing monthly inspections will be brought to QA meetings until substantial compliance is met.
Failure to Maintain Essential Electrical System
Penalty
Summary
The facility failed to maintain and test their Essential Electrical System in accordance with NFPA 99 standards. During a record review conducted on February 4, 2025, it was identified that there was no documentation available for weekly voltage checks for two generator batteries. Additionally, there was no documentation for monthly sealed battery conductance tests for these same batteries. This lack of documentation indicates that the facility did not perform the required maintenance and testing procedures for their generator batteries. The Regional Director of Maintenance was present during the record review and acknowledged the findings. The absence of these critical maintenance records suggests a failure to adhere to the necessary protocols for ensuring the reliability and safety of the facility's emergency power systems. This deficiency was noted as a violation of the NFPA 99 and NFPA 110 standards, which are essential for maintaining the operational readiness of the facility's electrical systems.
Plan Of Correction
Corrective Actions The following actions occurred on 2/17/2025: A. The weekly generator inspection form was updated to include a battery voltage reading for both generator batteries. B. The monthly generator inspection form was updated to include a battery conductance reading for both generator batteries. Identification of Others Potentially Affected Both facility generator batteries were accounted for, so no further evaluation was needed. Systemic Changes The Maintenance Director, or designee, will continue to perform documented weekly generator inspections to include documentation of the battery voltage, and monthly generator testing to include documentation of the battery conductance testing, on an ongoing basis as part of the facility's life safety program. Quality Assurance Results of the weekly inspections and monthly battery testing will be presented at the monthly QA meetings for 3 months. If substantial compliance is not met after 3 months, monthly inspections will continue, and results will be brought to QA meetings until substantial compliance is met.
Non-compliance with Egress Door Standards
Penalty
Summary
The facility failed to maintain egress doors equipped with delayed egress locking arrangements in accordance with NFPA 101 standards. During a fire safety tour, it was observed that several egress doors were not compliant. Specifically, the 500 Hallway Lobby double exit doors and the Main Lobby double interior egress doors were missing the required signage on both leaves. Additionally, the Main Lobby double-interior-egress doors were missing signage from the left leaf. Furthermore, the Therapy Lobby double exit doors, which were equipped with 30-second delayed egress locks, failed to open when tested. These observations were made in the presence of the Maintenance Director, who acknowledged the findings. The issues were subsequently reviewed with the Administrator, the Regional Maintenance Director, and the Maintenance Director during an exit conference.
Plan Of Correction
Corrective Actions 1. The following egress doors had signage added to indicate the presence of a 30 second delayed egress locking arrangement on 2/5/2025. A. 500 Hallway Lobby double exit doors. (30 second Delay Signage) B. Main Lobby double interior egress doors. (15 second Delay Signage) C. Main Lobby double interior egress doors, left leaf. (15 second Delay Signage) 2. The Therapy Lobby double exit doors were evaluated and made to function properly when the delayed egress locking arrangement was initiated on 2/5/2025. Identification of Others Potentially Affected The Maintenance Director, or designee, performed a facility-wide assessment of the other egress doors to ensure the following: 1. Doors with a delayed egress locking arrangement had the correct signage. 2. Doors with a delayed egress locking arrangement functioned properly. Systemic Changes The Maintenance Director, or designee, will continue to perform documented monthly inspections of all egress doors with a delayed egress locking arrangement to ensure the correct signage is in place, and to ensure the doors properly function, on an ongoing basis as part of the facility's life safety program. Quality Assurance Results of the monthly egress door inspections will be presented at the monthly QA meetings for 3 months. If substantial compliance is not met after 3 months, results of the ongoing monthly inspections will be brought to QA meetings until substantial compliance is met.
Fire/Smoke Barrier Integrity Compromised
Penalty
Summary
The facility failed to maintain the integrity of their fire/smoke barrier construction as required by NFPA 101 standards. During a fire safety tour conducted on February 4, 2025, with the Regional Maintenance Director and the Maintenance Director, it was observed that there were penetrations through both sides of the 1-hour smoke wall in two different hallways. Specifically, at 11:58 AM, a penetration was found above the ceiling of the double fire-rated doors in the 100 Hallway. Similarly, at 12:10 PM, another penetration was identified above the ceiling of the double smoke doors in the 300 Hallway. These penetrations compromise the fire resistance rating of the smoke barriers, which are crucial for restricting the movement of fire and smoke within the facility. The Maintenance Director acknowledged these findings during the observations. The issue was further discussed with the Administrator, the Regional Maintenance Director, and the Maintenance Director during the exit conference held on the same day at 2:40 PM. The report emphasizes that these examples are not exhaustive, suggesting that a thorough inspection of each barrier should be conducted to ensure all penetrations are identified and properly sealed. The penetrations in fire-rated barriers must be sealed with a UL-listed approved system to restore the wall, ceiling, or floor to its original fire or smoke-rated integrity, ensuring the safety of the facility's occupants in the event of a fire emergency.
Plan Of Correction
Corrective Actions The following locations had penetrations sealed with fire stopping on 2/5/2025: A. 100 Hallway smoke barrier. B. 300 Hallway smoke barrier. Identification of Others Potentially Affected The Maintenance Director, or designee, performed a facility-wide assessment of the other fire and smoke barriers to ensure all penetrations are sealed with fire stopping. Systemic Changes The Maintenance Director, or designee, will perform monthly inspections X 3 months of the fire and smoke barriers to ensure all penetrations are sealed with fire stopping. Inspections will continue semi-annually thereafter on an ongoing basis as part of the facility's life safety program. Quality Assurance Results of the monthly fire and smoke barrier inspections will be presented at the monthly QA meetings X 3 months. If substantial compliance is not met after 3 months, monthly inspections will continue, and results will be brought to QA meetings until substantial compliance is met.
Latest citations in Florida
Surveyors found that the facility’s only commercial cooking hood was not maintained in accordance with NFPA 101 and NFPA 96 requirements. During a kitchen tour with the Maintenance Director, the hood was observed to be not grease tight due to missing fire-resistant caulk, and the Maintenance Director acknowledged this condition at the time of the survey.
Surveyors found that the facility failed to comply with NFPA 99, NFPA 70, and NFPA 1 requirements for electrical equipment when, during a tour with the Maintenance Director, a power strip in the electrical room was observed being used as a permanent power source instead of a dedicated receptacle. The report states that this improper use of a relocatable power tap could lead to electrical hazards for residents and staff, and notes that extension cords and power strips are not to be used as substitutes for fixed wiring under the cited codes.
Surveyors found that the facility did not have documentation showing completion of the required annual 90‑minute test of emergency lighting. During record review and interview, the Director of Facilities confirmed that records of this annual test, required under NFPA 101 sections 19.2.9.1 and 7.9, were not available. This deficiency was cited as affecting all occupants in the event of a fire or other emergency.
Surveyors found that the facility failed to perform and/or document the required annual Duct Detector Differential testing for the fire alarm system in accordance with NFPA 101, NFPA 70, and NFPA 72. During record review and interviews with the Director of Facilities, no documentation could be produced to show that this annual testing had been completed, and the Director acknowledged the lack of records. This deficiency was cited as potentially affecting all occupants in the event of a fire or other emergency.
Surveyors found that the facility failed to perform and/or document required annual testing and exercising of main and feeder circuit breakers in accordance with NFPA 99 and manufacturer recommendations. During record review, no documentation could be produced to show that the annual breaker exercises had been completed, and the Director of Facilities acknowledged this lack of records. This deficiency relates to the essential electrical system that supports life safety and critical branches during emergencies.
Surveyors observed that an adapter was used to power a refrigerator in the kitchen and a refrigerator in the dining room manager's office was plugged into a power strip. The Director of Facilities confirmed both uses, which did not comply with NFPA 99 and NFPA 70 requirements prohibiting adapters and power strips from being used as substitutes for permanent wiring.
Surveyors found that food service operations failed to meet professional food safety standards in both the main and satellite kitchens. In the main kitchen, a cook’s facial hair was not fully covered, the handwashing sink did not initially provide warm water, wet-nested pans and dirty plate domes were stored for use, ice buckets were stained with mold-like discoloration, and the high-temp dishwasher failed to reach the required sanitizing temperature. In the satellite pantry, the dishwasher did not reach required wash temperatures, vents and cabinets above serving dishes had mold-like buildup and residue, floors were damaged and soiled, the dishwasher chemical cabinet was rusted, the AC filter was heavily soiled, the juice dispenser had debris near clean cups, and tray carts contained dirty sheet trays. During tray line observation, salad items were held above 41°F, and a pureed vegetable listed on the menu extension was not available on the line.
Two residents on physician-ordered modified diets (pureed and mechanical soft with nectar-thick liquids) were given Regular Menus listing items such as fresh fruit, salad greens, and grilled cheese that were not compatible with their diet orders. Both residents selected items from these Regular Menus, but the facility either could not provide the chosen foods due to diet restrictions or substituted different items (e.g., canned peach halves instead of fresh fruit), despite the residents’ expressed preferences. The RD and dietetic technician confirmed that Regular Menus were routinely provided to all residents, including those on mechanically altered diets, leading to menu choices that did not align with ordered diet consistencies.
Surveyors found that the facility did not follow physician-ordered therapeutic diets or provide prescribed Magic Cup nutritional supplements for several cognitively impaired residents. A resident on a pureed diet with honey-thick liquids was served a lunch without the ordered pureed vegetable, and tray line review on another day showed no pureed vegetables available despite the menu specifying them. Multiple residents with orders for Magic Cup supplements had these listed on their meal tickets but were instead served other desserts or received no supplement at all, while documentation on the MAR indicated full consumption. Dietary staff acknowledged responsibility for providing Magic Cups but could not explain why residents in the dining room did not receive them.
A resident with intact cognition and multiple cardiac and pulmonary diagnoses had clearly documented DNR orders, including signed advance directive forms and care plan entries confirming her wish to avoid resuscitation. During a cardiac emergency, a CNA found the resident unresponsive and notified an RN, who initiated a code blue response. Several RNs and LPNs transferred the resident to bed and began CPR without first verifying code status, despite one LPN asking and then leaving the room to check the record. Staff interviews and video review showed that chest compressions and use of a bag-valve mask continued for about 12 minutes until EMS arrived, even after staff learned the resident was DNR, and the physician confirmed the resident was already listed as DNR in the system, leading to an Immediate Jeopardy finding for failure to honor advance directives.
Commercial Cooking Hood Not Maintained Grease Tight per NFPA Standards
Penalty
Summary
Surveyors identified a deficiency involving the facility’s commercial cooking facilities. During a tour of the kitchen between 1:00 p.m. and 3:00 p.m. with the Maintenance Director, surveyors observed that the one commercial cooking hood in use was not grease tight. Specifically, the hood was missing required fire-resistant caulk, which is necessary for maintaining a grease-tight seal in accordance with NFPA 96 and NFPA 101 standards. The Maintenance Director acknowledged these findings at the time of observation. The deficiency was cited under NFPA 101 and NFPA 96 requirements for commercial cooking operations, which mandate that cooking equipment and associated hoods be protected and maintained in compliance with these fire and life safety codes.
Plan Of Correction
Preparation and/or execution of this plan does not constitute admission or agreement by the provider of the truth of the facts alleged or conclusions set forth on the statement of deficiencies. This plan of correction is prepared and/or executed solely because required. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice? No residents were affected by this deficient practice. How you will identify other residents having potential to be affected by the same practice and what corrective actions will be taken; Commercial cooking hood system inspected; no additional deficient areas were identified. What measures will be put into place or what systematic changes will you make to ensure that the practice does not recur:Maintenance staff and Dietary staff education on proper use and reporting of issues related to cooking hood system.Verification of scheduled inspections and cleaning of cooking hood system by licensed vendor.How the corrective action(s) will be monitored to ensure the practice will not recur, i.e., what quality assurance program will be put in place:The maintenance director/designee will complete weekly audits of cooking hood system for 4 weeks, then monthly for 2 months to ensure compliance. The findings will be reported to the Quality Assurance Performance Improvement Committee for ongoing compliance. Preparation and/or execution of this plan does not constitute admission or agreement by the provider of the truth of the facts alleged or conclusions set forth on the statement of deficiencies. This plan of correction is prepared and/or executed solely because required. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice? No residents were affected by this deficient practice. How you will identify other residents having potential to be affected by the same practice and what corrective actions will be taken; Commercial cooking hood system inspected; no additional deficient areas were identified. What measures will be put into place or what systematic changes will you make to ensure that the practice does not recur; Maintenance staff and Dietary staff education on proper use and reporting of issues related to cooking hood system. Verification of scheduled inspections and cleaning of cooking hood system by licensed vendor. How the corrective action(s) will be monitored to ensure the practice will not recur, i.e., what quality assurance program will be put in place; The maintenance director/designee will complete weekly audits of cooking hood system for 4 weeks, then monthly for 2 months to ensure compliance. The findings will be reported to the Quality Assurance Performance Improvement Committee for ongoing compliance.
Improper Use of Power Strip as Permanent Power Source in Electrical Room
Penalty
Summary
Surveyors identified a deficiency related to improper use of relocatable power taps (RPTs) and power strips in violation of NFPA 99, NFPA 70, and NFPA 1 requirements. During a facility tour conducted between 10:00 a.m. and 12:00 p.m. with the Maintenance Director, surveyors observed one power strip in the electrical room being used as a source of permanent power instead of being connected to a dedicated receptacle. The report notes that this use did not comply with standards that require extension cords and power strips not be used as a substitute for fixed wiring and that they be used only under specified conditions. The deficiency specifically concerns the facility’s failure to ensure that RPTs are maintained and used in accordance with NFPA 99 (2012 Edition) sections 10.2.3.6 and 10.2.4, and NFPA 70 (2011 and 2020 Editions) provisions governing flexible cords and temporary wiring, as well as NFPA 1 (2021 Edition) sections 11.1.2.2, 11.1.4.1, and 1.4.1. The report states that this condition could lead to electric hazards for residents and staff. No individual resident cases, medical histories, or specific clinical conditions are described in connection with this deficiency.
Plan Of Correction
What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice? No residents were affected by this deficient practice. How you will identify other residents having potential to be affected by the same practice and what corrective actions will be taken; Facility wide audit of electrical rooms was conducted to identify improper use of power strips. No additional concerns were identified. What measures will be put into place or what systematic changes you will make to ensure that the practice does not recur; The facility completed education reinforcing compliance with electrical safety requirements in accordance with National Fire Protection Association. How the corrective action(s) will be monitored to ensure the practice will not recur, i.e., what quality assurance program will be put in place: The maintenance director/designee will complete random electrical safety audits 2 times per week for 4 weeks, then monthly to ensure compliance with electrical safety standards. The findings will be reported to the Quality Assurance Performance Improvement Committee for ongoing compliance. What corrective action(s) will be accomplished for those residents found to have been affected by the deficient practice? No residents were affected by this deficient practice. How you will identify other residents having potential to be affected by the same practice and what corrective actions will be taken; Facility wide audit of electrical rooms was conducted to identify improper use of power strips. No additional concerns were identified. What measures will be put into place or what systematic changes you will make to ensure that the practice does not recur; The facility completed education reinforcing compliance with electrical safety requirements in accordance with National Fire Protection Association. How the corrective action(s) will be monitored to ensure the practice will not recur, i.e., what quality assurance program will be put in place; The maintenance director/designee will complete random electrical safety audits 2 times per week for 4 weeks, then monthly to ensure compliance with electrical safety standards. The findings will be reported to the Quality Assurance Performance Improvement Committee for ongoing compliance.
Failure to Document Required Annual 90‑Minute Emergency Lighting Test
Penalty
Summary
Surveyors identified a deficiency related to emergency lighting when, during record review and staff interview between 11:30 AM and 3:00 PM with the Director of Facilities, the facility was unable to provide documentation that the required annual 90‑minute testing of emergency lighting had been performed. The Director of Facilities acknowledged that there was no documentation available to show completion of this annual 90‑minute emergency lighting test, as required by NFPA 101 (2012 and 2021 editions), sections 19.2.9.1 and 7.9. This failure to document the annual emergency lighting test was cited as a noncompliance that could affect all occupants of the facility in the event of a fire or other emergency. No specific residents, medical histories, or clinical conditions were mentioned in the report; the deficiency pertains to facility-wide life safety systems and their required testing and documentation.
Plan Of Correction
Emergency Lighting CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Emergency Lighting K0291 The facility immediately conducted a comprehensive inspection of all emergency lighting systems. On The Director of Facilities performed the required 90-minute annual testing of all emergency lighting units. Documentation of testing has been completed and is maintained on-site. 2. All areas of the facility were considered at risk due to lack of documented annual testing. A full facility-wide audit of all emergency lighting units was completed on by the Director of Facilities to ensure compliance. 3. The facility implemented a preventative maintenance schedule to ensure annual 90-minute emergency lighting testing is completed in accordance with NFPA 101 (2012), Section 7.9. A log tracking system has been developed to document all required testing. The Director of Facilities/designee will receive re-education on Life Safety Code requirements and documentation standards. 4. The Director of Facilities will review fire alarm testing records quarterly for 12 months, will present the findings for 12 months at Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the twelve months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required. Emergency Lighting CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Emergency Lighting K0291 The facility immediately conducted a comprehensive inspection of all emergency lighting systems. On The Director of Facilities performed the required 90-minute annual testing of all emergency lighting units. Documentation of testing has been completed and is maintained on-site. 2. All areas of the facility were considered at risk due to lack of documented annual testing. A full facility-wide audit of all emergency lighting units was completed on by the Director of Facilities to ensure compliance. 3. The facility implemented a preventative maintenance schedule to ensure annual 90-minute emergency lighting testing is completed in accordance with NFPA 101 (2012), Section 7.9. A log tracking system has been developed to document all required testing. The Director of Facilities/designee will receive re-education on Life Safety Code requirements and documentation standards. 4. The Director of Facilities will review fire alarm testing records quarterly for 12 months, will present the findings for 12 months at Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the twelve months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required.
Failure to Perform and Document Annual Duct Detector Differential Testing
Penalty
Summary
Surveyors identified a deficiency related to the facility’s fire alarm system testing and maintenance, specifically the required annual Duct Detector Differential testing. During record review conducted between 11:30 AM and 3:00 PM, surveyors requested documentation demonstrating that this annual testing had been completed in accordance with NFPA 101 (2012 and 2021 editions), NFPA 70, and NFPA 72. The facility was unable to produce records showing that the Duct Detector Differential testing had been performed as required. In an interview conducted during the same time frame, the Director of Facilities acknowledged that the facility failed to provide documentation of the annual Duct Detector Differential testing. The deficiency was cited under NFPA 101 2012 (19.2.9.1, 7.9) and NFPA 101 2021 (19.2.9.1, 7.9), indicating noncompliance with the standards that require fire alarm detection systems, including duct detectors, to be tested and maintained annually. The report notes that this deficiency could affect all occupants of the facility in the event of a fire or other emergency.
Plan Of Correction
Fire Alarm System - Testing and Maintenance CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Fire Alarm System - Testing and Maintenance K0345 1. On The facility a certified fire alarm vendor to perform annual duct detector differential testing. All required testing has now been completed and documented. 2. All residents and staff were considered at risk due to lack of documented testing. A facility-wide review of all fire alarm components was conducted on 3. The facility established a service agreement to ensure all fire alarm testing (including duct detectors) is completed annually per NFPA 72 and NFPA 101 requirements. A compliance calendar has been implemented with alerts for required inspections and testing. The Director of Facilities/designee has been re-educated on required testing intervals and documentation. 4. The Director of Facilities or designee will audit for 3 months all documentation for the annual testing and inspection of the duct detector pressure differential test. The Director of Facilities will present the findings of site inspections for 3 months at Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required Fire Alarm System - Testing and Maintenance CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Fire Alarm System - Testing and Maintenance K0345 1. On The facility a certified fire alarm vendor to perform annual duct detector differential testing. All required testing has now been completed and documented. 2. All residents and staff were considered at risk due to lack of documented testing. A facility-wide review of all fire alarm components was conducted on. 3. The facility established a service agreement to ensure all fire alarm testing (including duct detectors) is completed annually per NFPA 72 and NFPA 101 requirements. A compliance calendar has been implemented with alerts for required inspections and testing. The Director of Facilities/designee has been re-educated on required testing intervals and documentation. 4. The Director of Facilities or designee will audit for 3 months all documentation for the annual testing and inspection of the duct detector pressure differential test. The Director of Facilities will present the findings of site inspections for 3 months at Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required
Failure to Perform and Document Annual Main and Feeder Breaker Testing
Penalty
Summary
The deficiency involves the facility’s failure to perform and document required annual maintenance and testing of the main and feeder circuit breakers in accordance with NFPA 99 and manufacturer recommendations. During a record review conducted between 11:30 AM and 3:00 PM, surveyors requested documentation of the annual main and feeder breaker exercise. The facility was unable to provide records demonstrating that this testing and exercising had been completed as required. In interviews conducted during the same time frame, the Director of Facilities acknowledged that the facility did not have documentation showing that the annual main and feeder breaker exercise was performed according to manufacturer recommendations. The report notes that this failure to comply with NFPA 99 (2012 and 2021 editions, Sections 6.4.4 and 6.5.4) could affect all occupants of the facility in the event of a fire or other emergency, and that written records of maintenance and testing are required to be maintained and readily available.
Plan Of Correction
Electrical Systems - Essential Electric System CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Electrical Systems - Essential Electric System Maintenance and Testing K0918 1. On A licensed electrical contractor performed the annual main and feeder breaker testing/exercising in accordance with manufacturer recommendations. Documentation has been completed and is maintained on-site. 2. All residents were considered at risk due to lack of documented testing. A full review of the essential electrical system was conducted on 3. A preventative maintenance program has been implemented to ensure that annual breaker testing is completed per NFPA 99 (2012). The facility has incorporated electrical system testing into its environmental compliance tracking system. The Director of Facilities/designee received re-education on NFPA requirements. 4. The Director of Facilities will audit electrical system maintenance logs quarterly for 12 months. Inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required. Electrical Systems - Essential Electric System CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Electrical Systems - Essential Electric System Maintenance and Testing K0918 1. On A licensed electrical contractor performed the annual main and feeder breaker testing/exercising in accordance with manufacturer recommendations. Documentation has been completed and is maintained on-site. 2. All residents were considered at risk due to lack of documented testing. A full review of the essential electrical system was conducted on . 3. A preventative maintenance program has been implemented to ensure that annual breaker testing is completed per NFPA 99 (2012). The facility has incorporated electrical system testing into its environmental compliance tracking system. The Director of Facilities/designee received re-education on NFPA requirements. 4. The Director of Facilities will audit electrical system maintenance logs quarterly for 12 months. Inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, , and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required.
Improper Use of Adapters and Power Strips for Refrigerators
Penalty
Summary
The deficiency involves improper use of electrical adapters and power strips as substitutes for permanent wiring, in violation of NFPA 99 and NFPA 70 requirements. During an observation with the Director of Facilities, surveyors found that an adapter was being used to power a refrigerator in the kitchen. The Director of Facilities acknowledged that an adapter was in use for this refrigerator, contrary to the standards that prohibit adapters from being used in place of fixed wiring. In a separate observation with the Director of Facilities, surveyors identified that a refrigerator in the dining room manager's office was plugged into a power strip. The Director of Facilities acknowledged that a power strip was being used for this refrigerator. These findings showed that the facility was not complying with NFPA 99 provisions that require power strips and adapters not be used as substitutes for permanent wiring for such equipment.
Plan Of Correction
Formatted text (without <text> tags or quotes): Electrical Equipment - Power and Extension Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Electrical Equipment - Power and Extension K0920 1. On The adapter in the kitchen refrigerator and the power strip in the dining room manager's office were immediately removed. All equipment was plugged directly into approved wall outlets. 2. On A facility-wide inspection was conducted by The Director of Facilities to identify improper use of power strips and adapters. Any non-compliant items were removed immediately. 3. On Staff were educated on proper electrical safety practices, including prohibited use of extension and adapters. Routine environmental rounds now include electrical safety checks. 4. The Director of Facilities/designee will conduct monthly environmental rounds for 3 months, then quarterly thereafter. Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that Continued from page occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required. Electrical Equipment - Power and Extension CFR(s): NFPA 101 Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required Electrical Equipment - Power and Extension K0920 1. On The adapter in the kitchen refrigerator and the power strip in the dining room manager's office were immediately removed. All equipment was plugged directly into approved wall outlets. 2. On A facility-wide inspection was conducted by The Director of Facilities to identify improper use of power strips and adapters. Any non-compliant items were removed immediately. 3. On Staff were educated on proper electrical safety practices, including prohibited use of extension and adapters. Routine environmental rounds now include electrical safety checks. 4. The Director of Facilities/designee will conduct monthly environmental rounds for 3 months, then quarterly thereafter. Quality Assurance Performance Improvement (QAPI) meetings to confirm inspections have taken place. During and at the conclusion of the three months, the QAPI committee will re-evaluate and initiate necessary action or extend the review period. The Administrator is responsible for confirming implementation and ongoing compliance with the components of the Plan of Correction, and resolving variances that may occur. The Administrator is responsible for confirming the status of this Plan of Correction is reviewed and discussed at QAPI meetings and action initiated if required.
Food Safety and Sanitation Deficiencies in Main and Satellite Kitchens
Penalty
Summary
Surveyors identified multiple failures to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in both the main kitchen and a satellite pantry kitchen. In the main kitchen, a cook’s beard cover did not fully cover all facial hair, and the handwashing sink initially did not provide warm water until the Executive Director manually adjusted a valve under the sink. In the pot washing area, full-sized steam table pans were stacked while still wet, and more than five plate domes with stuck-on food particles were found piled in the tray line area ready for use, indicating they had not been properly washed. Two large ice buckets were stained with black and grey mold-like discoloration and white wear marks. The high-temperature dishwashing machine in the main kitchen was run three times but failed to reach the required 180°F rinse temperature, only reaching 172°F, meaning dishes were not properly sanitized. In the second-floor satellite pantry kitchen, the high-temperature dishwashing machine was also run three times and failed to meet required wash temperatures, reaching only 139°F instead of the required 150–165°F, so dishes were not properly cleaned and sanitized. Additional sanitation and maintenance issues were observed, including a vent above serving dishes with a mold-like accumulation, broken and soiled cabinets above serving dishes with residue on the handles, and pantry floors with cracked, broken, and missing tiles with debris or residue buildup. The dishwasher chemical cabinet lock was rust-laden, the AC filter was covered with dark grey soot and dust, the juice dispenser with clean cups nearby had debris on top, and tray delivery carts contained large sheet trays with residue and stuck-on food debris. During a tray line observation, chopped tomatoes and sliced avocados on the salad line were held at 44°F and 45°F respectively, above the required 41°F or less, and the menu extension listed pureed peas for a pureed diet, but no pureed vegetable was present on the line.
Plan Of Correction
Food Procurement, Store/Prepare/Serve-Sanitary CFR(s): 483.60(i)(1)(2) §483.60(i) Food safety requirements. Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required F0812 1. All identified sanitation issues were corrected on Hot water valve was fixed immediately by maintenance team Steam table pan wet nesting was corrected The 5 plate domes that were dirty were taken to the dishwasher to be washed Stained ice buckets were replaced with new ones Dishwashing machine not reaching temperature for rinse cycle was fixed by Eco lab the same day Team member was provided education and in-service on proper use of beard guard. Corrected on [R] 2.Identified issues from satellite Kitchen were corrected on [R] Dishwashing machine not reaching temperature for rinse cycle was fixed by Eco lab the same day The vent located above the serving dishes was cleaned by maintenance team The cabinets were cleaned immediately The floors of the pantry area were observed with broken, cracked, missing tiles, with buildup residue and debris. Maintenance director made aware in the process of getting replaced. The locking mechanism of the dishwasher chemical cabinet is rust laden. Laden removed and in the process of being replaced. The AC filter was cleaned by maintenance team Th juice dispenser was cleaned by dietary aide The large delivery trays with residue and food debris were discarded 3. Issues identified during Tray line observation were corrected: The chopped tomatoes and sliced avocados were discarded Pureed vegetable was added to the line. Inservice on serving all food groups, starches, protein and vegetables to residents on texture modified diet order. Inservice provided to all dietary aides Inservice on maintaining and holding temperatures for ready to eat foods. Inservice provided to all cooks and dietary aides Daily sanitation rounds will be conducted by the Certified Dietary manager /designee for one week. Weekly for 2 months. 4. The Certified Dietary Manager/Executive Chef/designee will report the findings of the above observations and audits to the monthly QAPI Committee. The Administrator is responsible for confirming implementation and compliance of this POC and and resolving any variances that may occur.
Failure to Honor Diet-Appropriate Menu Choices for Residents on Modified Diets
Penalty
Summary
The facility failed to provide residents with menu choices that matched their physician-ordered diet textures and liquid consistencies. One resident with severe cognitive impairment had a physician order for a controlled diet with pureed texture and honey-thick liquids. During a noon meal observation, this resident’s meal ticket was stapled to a Regular Menu listing items such as lettuce and tomato salad, stir-fried vegetables, and a grilled cheese sandwich, none of which were appropriate for the resident’s ordered diet. The Registered Dietitian and the Dietetic Technician confirmed that Daily Menu printouts with Regular Menu options were provided to all residents, including those on mechanically altered diets, resulting in residents being offered choices that could not be honored due to diet restrictions. Another resident with moderate cognitive impairment had a physician order for a mechanical soft diet with nectar-thick liquids. This resident’s lunch tray ticket was also stapled to a Regular Menu that included salad greens, which are not allowed on a mechanical soft diet. On a separate breakfast observation, the same resident’s Regular Menu included fresh fruit as a choice, which the resident circled, but the tray contained canned peach halves instead. The resident stated she wanted her chosen fresh fruit rather than the peaches and reiterated her food preferences during the interview. Photographic evidence was obtained to document these discrepancies between ordered diets, menu offerings, and the food actually provided.
Plan Of Correction
Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is requiredF05501. Resident #54 and Resident #56 were immediately assessed by the Registered Dietitian (RD) & CDM (Certified Dietary Manager) for food preferences on Residents #54 and #56 were offered meal choices consistent with the prescribed diet. No adverse outcomes were identified. 2. 100% audit of all residents with therapeutic diets was completed on [R] by CDM to ensure menus and meal selections consistent with physician-ordered diets.On [R] , CDM provided in-service provided to dietary aides, certified nursing assistants, nurses, managers on new selective menu processes. 3. The facility implemented a diet-specific menu system and pre-meal diet verification process by reviewing the diet in tray ticket program IMPAC and PCC. Copies of the menus to be provided as part of the audits.Diet Menu was revised to include a mechanically altered diet to be consistent with physician orders. Therapeutic diets menus are available and offered to each resident according to physician orders. The Dietary Manager or designee will conduct weekly audits of 4 residents on therapeutic diets x 4 weeks then monthly x 2months, to verify the correct menu is offered and served. 4. The Dietary Manager or designee will report findings at the monthly QAPI meeting. The Administrator is responsible for confirming implementation and compliance with this POC and [R] , and resolving any variances that occur.
Failure to Follow Therapeutic Diet Orders and Provide Prescribed Nutritional Supplements
Penalty
Summary
The deficiency involves the facility’s failure to follow physician-ordered therapeutic diets and prescribed nutritional supplements for multiple residents. One resident with severe cognitive impairment and a physician’s order for a controlled diet with pureed texture and honey-thick liquids was observed at lunch without the ordered pureed vegetable; her plate contained only pureed chicken, a pureed starch, and possibly a pureed bread, all covered in gravy. The pureed menu for that meal listed broccoli as the vegetable, and a subsequent tray line observation on another day showed no pureed vegetables available, despite the pureed menu specifying pureed peas. The dietary manager and registered dietitian were informed of the missing pureed vegetables, and photographic evidence was obtained. The facility also failed to provide ordered Magic Cup nutritional supplements as prescribed. One resident with severe cognitive impairment and a care plan addressing risk for compromised nutritional status had a physician’s order for a 4 oz Magic Cup on day and evening shifts with lunch and dinner; during a breakfast observation, the meal ticket listed Magic Cup, but none was provided. Another resident with moderate cognitive impairment had a physician’s order for a 4 oz Magic Cup with lunch; during lunch observation, the meal ticket indicated Magic Cup, but the resident was served chocolate ice cream and ate coconut cream pie for dessert instead. The MAR documented 100% consumption of a Magic Cup on two consecutive days, despite the observed failure to provide it. During interviews, the RD and dietary manager explained that Magic Cups were to be provided by dietary staff either on trays or via the dessert/ice cream cart, but they could not explain why residents in the dining room did not receive the ordered supplements. Photographic evidence was obtained of these occurrences.
Plan Of Correction
Preparation and/or execution of this plan does not constitute admission or agreement by the provider that a deficiency exists. This response is also not to be construed as an admission of fault by the facility, its employees, agents or other individuals who draft or may be discussed in this response and plan of correction. This plan of correction is submitted as the facility's credible allegation of compliance and Soley because it is required F0803 1. Upon identification, resident #54 was given pureed vegetables. Residents #23, #39, and #54 were given Magic Cup supplements as ordered. On [R] CDM re-educated team members on supplement delivery including proper documentation and confirming that pureed diet being served matches what is listed on spread sheet. Dietary aides' morning and evening shifts are accountable for serving all food groups including vegetables when serving puree meals to residents. 2. A 100% audit of all residents with therapeutic diets and/or supplements was completed on [R] by Certified Dietary Manager. 3. A tray line checklist and diet/supplement reconciliation process between dietary and nursing were implemented by [R]. RD oversight of menu compliance was initiated. The Certified Dietary Manager or designee will audit food tray weekly x 4 weeks then weekly x 2 months. 4. The Certified Dietary Manager/Designee will report on the findings at the monthly QAPI meeting. The Administrator is responsible for confirming implementation and compliance with this POC and [R], and resolving any variances that may occur.
Failure to Verify and Honor DNR Order Before Initiating CPR
Penalty
Summary
The deficiency involves the facility’s failure to honor a resident’s clearly established Do Not Resuscitate (DNR) status during a cardiac emergency. The resident had multiple medical diagnoses, including cerebral infarction, COPD, cardiomyopathy, atherosclerotic heart disease, a nonrheumatic mitral valve disorder, cognitive communication deficit, and immunodeficiency. The medical record contained DNR orders created on two separate dates with no end dates, a DNR document signed by the resident and a nurse practitioner, and a 3008 form listing the resident’s advance directive as DNR. The resident’s MDS showed a Brief Interview for Mental Status score of 15, indicating intact cognition, and progress notes documented that the difference between DNR/no CPR and full code had been explained over 30 minutes, after which the resident chose DNR and reiterated to social services that she did not want to be resuscitated or undergo chest compressions. On the day of the incident, a CNA assigned to the resident checked on her and found her sitting in a wheelchair and unresponsive despite multiple verbal attempts to rouse her. The CNA notified the RN, who obtained a blood pressure machine, entered the room, then ran out to the nurses’ station, after which a code blue was paged over the intercom. The RN returned with a crash cart, and additional nursing staff, including RNs and LPNs, entered the room. Staff described transferring the unresponsive resident from the wheelchair to the bed and beginning chest compressions. Multiple staff members reported that when one LPN asked about the resident’s code status, no one in the room knew it at that time, and that this LPN left the room to verify the code status while CPR was already in progress. Interviews and video review confirmed that CPR was initiated and continued for approximately 12 minutes before EMS arrived, despite the resident’s existing DNR orders. Several nurses, including those who arrived after CPR had started, acknowledged that they did not check the resident’s code status before assisting with chest compressions or using a bag-valve mask. Staff later reported that the LPN who checked the record returned and announced that the resident was a DNR, yet compressions continued until EMS arrived. The physician stated that the resident was already in the system as a DNR and that staff were expected to check code status before performing CPR. The DON and regional nurse consultant confirmed, based on interviews and camera review, that staff failed to confirm the resident’s code status prior to initiating CPR and that CPR was performed against the resident’s wishes, leading surveyors to determine that this failure resulted in Immediate Jeopardy.
Removal Plan
- Implemented a revised admission/readmission process requiring an Advance Directive discussion form to be completed by the licensed nurse upon admission or with change in advance directives, with follow-up by Social Services.
- Reviewed Advance Directive discussion forms in the daily clinical meeting with the Interdisciplinary Team.
- Conducted a huddle on units after the clinical meeting to discuss any changes in advance directives/code status.
- Placed signage on each crash cart stating: "Stop check physician order prior to starting Cardiopulmonary Resuscitation."
- Implemented the "It Takes Two" process requiring two licensed nurses to verify code status/advance directives prior to initiation of CPR.
- Initiated an internal investigation including resident record review, staff interviews, and notification to the physician and resident representative.
- Suspended and terminated the assigned nurse and reported the nurse’s license to the licensing board.
- Suspended and terminated an additional nurse who responded and participated in initiation of CPR and reported the nurse’s license to the licensing board.
- Suspended two additional nurses pending investigation and returned them to work with disciplinary action, education on ANE/honoring advance directives, and participation in a code blue drill.
- Conducted a 100% audit of all current residents’ code status and care plans.
- Conducted a 100% audit of crash carts to ensure all required items were present.
- Reviewed CPR cards for identified nurses to confirm validity and inclusion of in-person skills competencies.
- Held an ad hoc QAPI meeting with Administrator, DON, Medical Director, and department heads.
- Completed an audit of residents discharged, transferred to the hospital, or expired to verify advance directives were honored.
- Provided staff education for licensed/certified staff on medical emergency response and communication of advance directives and code status, following physician orders related to advance directives, the "It Takes Two" verification process, and CNA roles during code blue.
- Provided all-staff education on Abuse, Neglect and Exploitation/Resident Rights with focus on honoring advance directives.
- Completed honoring advance directives attestation with licensed nursing staff.
- Completed physician orders education for licensed nursing staff.
- Completed medical emergency response and communication of code status education for licensed nursing staff.
- Completed ANE/Resident Rights education for all staff.
- Completed advance directives posttest for licensed staff.
- Completed ANE/Resident Rights posttest for all staff.
- Completed code blue process/"It Takes Two" education for licensed nursing staff.
- Began code blue drills every shift and required licensed nurses to attend a mock code blue quality assurance drill prior to working.
- Completed CNA roles-in-code-blue training.
- Completed quality reviews validating staff competencies for completed education.
- Completed quality reviews of newly admitted residents to verify completion of the advance directive discussion form.
- Implemented Director of Clinical Services chart review of residents who expire at the facility or are transferred to the hospital after a cardiac event to verify advance directives were followed.
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