Colonial Care Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Long Beach, California.
- Location
- 1913 E 5th Street, Long Beach, California 90802
- CMS Provider Number
- 056043
- Inspections on file
- 52
- Latest survey
- February 12, 2026
- Citations (last 12 mo.)
- 35
Citation history
Health deficiencies cited at Colonial Care Center during CMS and state inspections, most recent first.
A nurse repositioned a severely cognitively impaired, non-ambulatory resident who required a documented two-person assist for rolling, without obtaining help and without fully assessing mobility limitations as required by facility policy. The nurse used a draw sheet to move the resident, whose legs were straight and crossed, while the resident was near the edge of the bed and part of the bed frame was exposed due to incomplete mattress coverage. During the turn, the resident’s right knee struck the exposed bed frame, resulting in immediate pain, swelling, and tenderness, and subsequent imaging confirmed an acute distal femur fracture that required hospital transfer for immobilization, pain management, and monitoring.
A resident with moderate cognitive impairment and chronic medical conditions reported to an LVN that someone had pulled her hair in the hallway several days earlier. The LVN did not report the allegation to supervisory staff or the Administrator as required by facility policy, resulting in a delay in notifying authorities and initiating an investigation. The RN and Administrator confirmed that immediate reporting was necessary and that the facility's policy required notification to the State Agency within two hours of awareness.
A resident with multiple complex medical conditions experienced unmanaged severe pain and swelling after sustaining an acute femoral fracture. Facility staff delayed notifying the physician for over seven hours after receiving x-ray results confirming the fracture, and did not follow care plan and policy requirements for prompt intervention. The resident continued to experience severe pain before being transferred to a hospital, where surgical intervention was required.
A resident assessed as high risk for falls, with cognitive impairment and mobility deficits, was found in a bed that was not set to the lowest position as required by their care plan. Staff confirmed that the bed was 2 inches higher than the lowest setting, despite facility policies and daily huddles emphasizing the importance of such interventions for fall prevention.
A resident with a Full Code status did not receive immediate CPR when found unresponsive and without a palpable pulse. The RN failed to announce a Code Blue and relied on an oximeter reading instead of manually checking for a pulse and starting CPR, contrary to facility policy. This delay in initiating life-saving measures was a significant deficiency in the facility's emergency response protocol.
A resident with a gastrostomy tube experienced severe weight loss due to the facility's failure to conduct timely assessments, notify the physician and dietician, and update the care plan. The resident lost 25.8 pounds over two months, equating to 21.6% of their body weight, without adequate monitoring or intervention. The lack of communication and documentation among the care team contributed to the resident's continued weight loss, placing them at risk for malnutrition and dehydration.
The facility did not follow its sanitation and infection control policy, as observed when an RRD handled a food thermometer without hand hygiene or gloves. The RRD used an alcohol swab to clean the thermometer before inserting it into pureed broccoli, repeating the process without washing hands or using gloves. This action was contrary to the facility's policy, which requires hand washing and glove use when handling ready-to-eat foods.
The facility failed to properly store and label food, leading to potential foodborne illness risks. Observations showed improper storage of frozen meats and vegetables, undated food items, and expired products. Additionally, the facility lacked chlorine test strips for the dishwasher and a scale for portion sizes, compromising sanitation and nutritional standards.
The facility failed to properly dispose of garbage and refuse by not ensuring that two out of three dumpsters were completely covered, as observed near the kitchen area. The Dietary Manager and Maintenance Supervisor noted that the trash bin lids were not fully closed, and there were black trash bags and other waste items on the ground. This non-compliance with the facility's waste disposal policy could attract pests and pose a risk of cross-contamination for residents receiving food from the kitchen.
The facility failed to offer, educate, and track COVID-19 vaccinations for staff as per its policy, potentially placing all residents at risk. The IPN stated that the facility did not maintain a tracking log or retain records of vaccination education, proof, or declinations for staff. The DON emphasized the importance of documenting staff vaccinations. The facility's policy required education on vaccination benefits, offering vaccinations based on health department recommendations, and maintaining proof of vaccination or written declinations.
The facility did not provide mandatory Effective Communications training for its direct care staff, including RNs, LVNs, and RTs, as required by its policy. The Director of Staff Development was unaware of this requirement, resulting in the training not being conducted in 2024. The Director of Nursing highlighted the importance of this training for effectively communicating with non-English speaking residents and those with specific needs, such as dementia or stroke, to ensure their needs are met.
The facility did not provide mandatory QAPI training to its direct care staff, including RNs, LVNs, and RTs, as required by its policy. The Director of Staff Development was unaware of the requirement, leading to a lack of training in 2024. The Director of Nursing highlighted the importance of QAPI for addressing issues and ensuring proper resident care. This deficiency could result in poor communication, lack of awareness of facility updates, and compromised resident care.
The facility failed to involve two residents in their care planning processes. One resident experienced significant weight loss without a care plan involving his responsible party, while another resident's range of motion exercises were discontinued without adequate discussion or documentation. Both cases highlight deficiencies in involving residents and their responsible parties in care planning.
The facility failed to update advance directives for four residents with cognitive impairments, leading to potential conflicts with their healthcare wishes. Despite attempts to contact public guardians and family members, the directives remained incomplete, contrary to facility policies requiring annual reviews.
The facility failed to notify the physician and family of significant changes in two residents' conditions. One resident experienced severe weight loss, and the other refused range of motion exercises, both without timely notification to the physician or family. The facility's policies on change of condition were not followed, potentially delaying necessary care.
A long-term care facility failed to follow its policy on physical restraints for two residents. One resident was placed in bed with all side rails up without exploring alternatives or obtaining informed consent, while another was restrained with a lap tray in a Geri chair without proper assessment or documentation. The facility did not conduct necessary evaluations or hold interdisciplinary team meetings to ensure the appropriateness of these restraints, compromising resident safety and dignity.
The facility failed to ensure accurate PASRR assessments for two residents with serious mental health conditions, leading to potential unmet needs. One resident had diagnoses including psychosis and schizoaffective disorder, while another had major depressive disorder and dementia. Both residents' PASRR Level I screenings incorrectly indicated no serious mental illness. The ADON acknowledged the inaccuracies and the importance of the PASRR process in addressing residents' mental health needs.
The facility failed to create comprehensive care plans for nine residents, leading to unmet needs and potential negative outcomes. A resident with quadriplegia refused ROM exercises, but no care plan addressed this refusal. Another resident with epilepsy had no updated care plan for seizures and medications. Three residents experienced significant weight loss without appropriate care plans, and three others required specialized services per PASRR evaluations, but no individualized care plans were made.
The facility failed to provide appropriate treatments and services to prevent or limit a decline in ROM and mobility for five residents. A resident did not have a specified wear time for a hand splint, leading to potential skin issues. Two residents missed multiple PROM exercise sessions, risking functional decline. Additionally, two residents did not receive prescribed ambulation exercises, potentially affecting their mobility and physical functioning.
A LTC facility failed to properly manage tube feedings for three residents with gastrostomy tubes, risking infection. A resident's tube feeding was not disconnected after administration, while two others had feedings hanging beyond the recommended time, contrary to facility policy and manufacturer guidelines.
A resident experienced significant weight loss that was not properly documented or communicated to the RD, physician, or family. The facility's staff failed to follow policies for documenting and reporting weight changes, leading to a lack of timely intervention. Interviews revealed a lack of understanding and adherence to weight monitoring and reporting protocols.
The facility failed to administer medications correctly for two residents. One resident was given chewable Aspirin to swallow, contrary to the physician's order, potentially affecting its efficacy. Another resident with a gastrostomy tube received Zinc Sulfate via the tube despite the order indicating oral administration, risking aspiration. The errors were acknowledged by staff, highlighting the need for accurate medication administration routes.
The facility failed to properly store and label medications, including Budesonide, Tobramycin, Ipratropium-Albuterol, and PPD, as per manufacturer guidelines. Opened medications lacked proper dating, and expired medications were not disposed of, potentially affecting resident care. Staff acknowledged these oversights during the survey.
A facility failed to accurately document Physical Therapy Joint Mobility Screenings for a resident with quadriplegia, leading to potential miscommunication among staff. The screenings inaccurately indicated full PROM based on visual observation, despite the resident's refusal for manual assessment. This discrepancy was confirmed by the PT and highlighted by the ADON and DON, emphasizing the importance of accurate documentation to ensure appropriate care.
The facility's QAA and QAPI committees failed to identify and address concerns related to CPR and weight loss among residents. The administrator admitted these issues were not part of the current QAPI plan and were not identified before the recertification survey. The facility's QAPI program, which focuses on care outcomes and quality of life, failed to monitor indicators related to CPR and weight loss, potentially leading to continued weight loss and improper CPR assessment for full code residents.
A long-term care facility failed to follow infection control protocols, including not wearing PPE during high-contact activities with residents on Enhanced Barrier Precautions, improper wrapping of bed rails hindering disinfection, and lack of EBP signage for residents with medical devices. These deficiencies increased the risk of infection transmission among residents and staff.
The facility failed to implement its antibiotic stewardship program, leading to inappropriate antibiotic use for two residents. One resident received ceftriaxone for a UTI without meeting criteria, and another was given cephalexin for a possible UTI, also without meeting criteria. The Infection Preventionist Nurse noted the lack of physician notification in both cases, despite the Director of Nursing's emphasis on the importance of appropriate antibiotic use.
A resident under hospice care with severe cognitive impairment did not receive necessary oral care, resulting in dried, sticky brown buildup on their teeth. Despite care plans and physician orders for oral hygiene, observations and staff interviews confirmed the lack of care, compromising the resident's dignity and health.
A resident with protein-calorie malnutrition, major depressive disorder, and dysphagia experienced significant weight loss due to the facility's failure to monitor and document assessments and interventions during a change of condition. Despite dietary interventions, the care plan was not updated to address actual weight loss, leading to the necessity of a gastrostomy tube. Staff interviews revealed inadequate communication and documentation regarding the resident's intake, contributing to the deficiency.
A resident was prescribed Seroquel, an antipsychotic medication, without a proper diagnosis or indication for its use. The resident, who had severe cognitive impairment but no signs of psychosis, was at risk for harmful side effects. The facility's policy required medications to be clinically indicated, which was not followed.
A facility failed to ensure a resident had complete physician orders for psychotropic medications, specifically Olanzapine, without a specific diagnosis or indication for use. The resident, admitted with dementia and mood disorder, showed no behavioral symptoms or psychosis indicators but was receiving antipsychotics. The ADON acknowledged the oversight, noting the facility's policy requires clinical indications for medication use.
A resident with severe weight loss was not adequately monitored or reassessed by the RD, who failed to attend interdisciplinary meetings and document the resident's care plan. Despite significant weight loss, the RD did not follow through on recommended nutritional interventions, leading to continued decline in the resident's health.
The facility used cleaning agents not effective against Candida auris during an outbreak, as observed in the subacute unit. The cleaning products, Virex Plus and One Step Disinfectant Cleaner and Deodorizer, were not on the EPA-approved list for C. auris, potentially allowing the organism to spread. The Infection Prevention Nurse and Housekeeper Account Manager confirmed the ineffectiveness of these agents, and the Director of Nursing emphasized the need for effective cleaning products.
A resident with dementia and schizoaffective disorder was found sitting on the floor, but the facility incorrectly assumed it was a cultural behavior without consulting the resident's representative. Additionally, after the resident returned from the hospital with a nasal fracture, the facility failed to create a care plan for the injury, neglecting pain management and monitoring. The DON admitted to these oversights, which were against the facility's policy.
A resident's clinical records were incomplete due to missing psychiatric evaluation notes and GACH records. The resident, with dementia and schizoaffective disorder, was scheduled for psychiatric evaluations after a fall, but documentation was missing until later requested. Additionally, records from a GACH visit following another fall were not initially available, contrary to facility policy requiring complete medical records.
A facility failed to include a resident and their responsible party in care planning after the resident was found sitting on the floor. The resident, with dementia and schizoaffective disorder, required assistance with daily activities. The DON assumed the behavior was cultural without consulting the resident or their responsible party, who were not informed of the IDT meeting. This oversight contradicted the facility's policy on resident rights.
The facility failed to implement its COVID-19 policy by not conducting contact tracing testing on staff who were close contacts of residents who tested positive for COVID-19. The Infection Prevention Nurse acknowledged the lack of documentation, and the Director of Nursing was unaware if staff were following local health department guidelines for testing. The facility's policy required testing on specific days, which was not tracked, leading to a deficiency in the infection prevention and control program.
A resident with schizoaffective disorder and severely impaired cognition had lab tests ordered but not collected. The facility's staff were unaware of the missed tests, and no documentation was found regarding the issue. The Director of Nursing emphasized the importance of lab results for managing medical conditions.
The facility failed to ensure that the gastrostomy tube (GT) dressings for two residents were replaced when they fell off, as required by physician orders. Both residents had orders to cleanse the GT site with normal saline, pat dry, and cover with a dry dressing every day shift, and to change the dressing as needed (PRN) when soiled or pulled out. Observations revealed missing GT dressings, and staff confirmed the dressings were not replaced, leading to a potential decline in skin integrity.
Failure to Use Required Two-Person Assist and Prevent Bed-Related Injury During Repositioning
Penalty
Summary
The deficiency involves a failure to ensure the environment was free from accident hazards and that adequate supervision and assistance were provided during resident repositioning. A Licensed Vocational Nurse (LVN 1) repositioned a resident who, per the Minimum Data Set (MDS), was dependent on staff and required the assistance of two or more helpers to roll from side to side. Despite knowing the resident was a two-person assist, LVN 1 proceeded to reposition the resident alone because other staff were busy. The facility’s policy on positioning and moving residents required staff to assess the resident’s physical abilities, mobility limitations, strength, awareness, and ability to follow directions, and to use maximum precautions and obtain assistance as needed, but this was not followed. The resident involved had severe cognitive impairment due to dementia and Alzheimer’s disease and was documented as dependent on staff for rolling left to right, with functional limitations in range of motion in both upper and lower extremities. On the evening of the incident, CNAs caring for the resident, who also stated the resident required a two-person assist, noticed the resident’s right knee was bending abnormally and informed LVN 1. During LVN 1’s rounds, she found the resident at the edge of the right side of the bed with the right foot hitting the bed’s footboard. To prevent a fall, LVN 1 decided to reposition the resident without waiting for assistance, using a draw sheet to pull the resident up while both legs were straight and the right leg crossed over the left. As LVN 1 turned the resident toward the left side of the bed, the resident moved her legs and the right knee struck an exposed portion of the bed frame at the bottom of the bed where the mattress did not fully cover the frame. LVN 1 observed the resident grimacing and moaning, with redness, swelling, and tenderness of the right knee. Subsequent assessment and imaging showed an acute right distal femur fracture. The resident was transferred to a general acute care hospital, where the fracture, associated swelling, deformity of the distal thigh, and need for immobilization, pain control, and monitoring for complications were documented. An orthopedic consultation later noted the injury was likely related to malunion and that surgery was not recommended due to the resident’s dementia and non-ambulatory status.
Failure to Timely Report Alleged Physical Abuse
Penalty
Summary
The facility failed to immediately report an allegation of physical abuse involving a resident with moderate cognitive impairment and multiple medical diagnoses, including hypertension and type 2 diabetes. The resident disclosed to an LVN that an unknown individual had pulled her hair in the hallway a few days prior, but the LVN did not report the allegation to the RN supervisor or the Administrator as required by facility policy. The RN working alongside the LVN was not informed of the incident, and the Administrator confirmed that the facility's abuse policy mandates immediate reporting to supervisors and notification to the State Agency within two hours of awareness. The failure to report the allegation promptly resulted in a delay in initiating an investigation and notifying the appropriate authorities, including the State Survey Agency and law enforcement. The facility's policy and procedure, as well as statements from the RN and Administrator, emphasized the importance of immediate reporting to ensure resident safety and compliance with regulatory requirements. The incident was not reported in accordance with these protocols, constituting a deficiency in the facility's handling of abuse allegations.
Delayed Physician Notification and Transfer Following Acute Femoral Fracture
Penalty
Summary
The facility failed to provide timely medical intervention and transfer for a resident who experienced a significant change in condition related to unmanaged pain and a delayed response to an acute right femoral fracture. Staff did not promptly notify the resident's physician after receiving a stat x-ray result indicating an acute proximal femoral fracture with soft tissue swelling. The x-ray result was received at 1:22 a.m., but the physician was not notified until 8:35 a.m., resulting in a delay of over seven hours before appropriate action was taken. During this period, the resident continued to experience severe pain and swelling, as documented by multiple pain assessments and nursing progress notes. The resident had a complex medical history, including chronic respiratory failure, ventilator dependence, osteoporosis with pathological fractures, quadriplegia, and contractures. On the day of the incident, staff observed the resident with facial grimacing, an unstable right hip, and increased pain during repositioning. Despite these findings and the subsequent x-ray confirming a fracture, the facility did not follow its own care plan and policy requirements for prompt physician notification and intervention. Pain management was inconsistent, with the resident receiving Tylenol and later Norco, but continued to exhibit signs of severe pain, including hyperventilation, moaning, and rigidity. The facility also failed to implement its policy on changes in a resident's condition, which requires immediate notification of the attending physician and resident representative upon significant changes. The delay in notification and transfer resulted in the resident experiencing unmanaged pain and increased swelling for approximately 10 hours before being transferred to a general acute care hospital. The resident ultimately underwent a surgical procedure involving removal of the femoral head and neck with hip disarticulation.
Failure to Maintain Low Bed Position for High Fall Risk Resident
Penalty
Summary
A deficiency occurred when the facility failed to ensure that a resident assessed as high risk for falls had their bed placed in the lowest position, as required by the resident's care plan under the Falling Star Program. The resident, who had diagnoses including generalized weakness, cognitive impairment, poor balance, decreased strength, and a history of falls, was observed asleep in bed positioned close to the edge of the mattress. Measurement of the bed height revealed it was set at 16 inches from the floor, rather than the lowest possible setting of 14 inches, as specified in the care plan. In contrast, the resident's roommate's bed was observed to be almost at floor level. Interviews with facility staff, including the Registered Nurse Supervisor and the Director of Nursing Services, confirmed that interventions such as low bed positioning are discussed and expected to be implemented according to residents' care plans to reduce fall risk. The facility's policies require that care plan interventions be implemented based on ongoing assessments and that specific fall prevention measures be carried out for residents at risk. Despite these policies and the resident's documented needs, the intervention to keep the bed in the lowest position was not followed at the time of observation.
Failure to Initiate Immediate CPR for Full Code Resident
Penalty
Summary
The facility failed to provide immediate Cardiopulmonary Resuscitation (CPR) to a resident with a Full Code status who was in distress, significantly reducing the resident's chances of survival. The incident involved a resident who was admitted with multiple diagnoses, including Type II Diabetes, Sepsis, and Urinary Tract Infection, and had a care plan indicating CPR should be performed in case of a life-threatening emergency. On the day of the incident, the resident was found unresponsive with no palpable pulse, yet CPR was not initiated immediately by the attending Registered Nurse (RN). The RN failed to announce a Code Blue and did not provide resuscitation or basic life support immediately, despite the resident's unresponsiveness and lack of a detectable pulse. The RN relied on an oximeter reading, which still indicated a pulse, instead of manually checking for a pulse and initiating CPR as per the facility's policy and procedure. This delay in initiating CPR was contrary to the facility's policy, which required immediate CPR initiation when a resident with Full Code status is found unresponsive and not breathing normally. The facility's policy, aligned with the American Heart Association guidelines, mandates that CPR should be started immediately upon recognizing cardiac arrest symptoms, such as the absence of a palpable pulse. The RN's lack of adherence to these guidelines and the facility's procedures resulted in a delay in life-saving measures, as the paramedics had to initiate CPR upon their arrival. This deficiency highlights a critical lapse in the facility's emergency response protocol, particularly in the timely initiation of CPR for residents with Full Code status.
Removal Plan
- The Administrator and the Director of Nursing notified the facility Medical Director of the findings outlined in the IJ removal plan and developed an IJ removal plan.
- American Heart Association Instructors provided in-services to nurses on the facility's CPR policy and procedure. The training covered assessment and activation for CPR, code for cardiac/respiratory arrest-Code Blue, and CPR procedures.
- All nursing including part time and overnight shift who was unable to attend the Inservice must be given an in-service prior to returning to work.
- The DON and Registered Nurse supervisor reviewed residents who required CPR and identified one resident aside from Resident 44 with an incident of code blue with not the same deficient practice.
- The AHA instructors will repeat the in-services to nursing staff, regarding CPR policy and procedure, every month for 3 months to ensure compliance.
- The DON and/or designee will review residents who have a change in condition weekly and monthly thereafter, to ensure that any resident requiring CPR has received the CPR timely, and continually until the paramedics arrive or there are obvious signs of life.
- The DON and/or designee will review residents who have change in condition weekly and monthly thereafter, to ensure that any resident required.
Failure to Manage Severe Weight Loss in Resident with Gastrostomy Tube
Penalty
Summary
The facility failed to ensure adequate nutritional management for a resident receiving gastrostomy tube feeding, resulting in severe weight loss. The resident, who had a history of muscle wasting, non-Hodgkin lymphoma, and multiple pressure ulcers, experienced a significant weight loss of 25.8 pounds, equating to 21.6% of their body weight over a two-month period. Despite the resident's care plan indicating a goal to prevent weight loss exceeding 5% per month, the facility did not conduct a change of condition assessment or monitor the resident's weight and nutritional status closely. The licensed nurses did not notify the resident's physician or responsible party of the significant weight loss, nor did they inform the registered dietician in a timely manner to evaluate the resident's nutritional needs. The interdisciplinary team failed to meet to develop interventions to prevent further weight loss, and the resident's care plan was not updated with measurable goals to address the weight loss. Additionally, the facility did not document the resident's weight changes accurately or consistently, leading to a lack of timely interventions. The resident's weight loss was not addressed adequately, and the facility's staff did not follow the established protocols for monitoring and managing significant weight changes. The lack of communication and documentation among the care team contributed to the resident's continued weight loss, placing them at risk for malnutrition and dehydration. The facility's failure to implement appropriate interventions and notify relevant parties resulted in a deficiency that posed a risk to the resident's health.
Removal Plan
- A change of condition assessment, SBAR for severe weight loss was completed, which included vital signs, pain, laboratory results reviewed and obtained new physician orders for adding Liquacel and to increase GT feeding to 55cc/hr.
- The assistant director of nursing conducted another assessment, indicating the Resident 188 remained at his baseline condition with normal vital signs, and without any sign of distress.
- The IDT members, including the RD, conducted an IDT care plan meeting. During the meeting, the IDT members addressed Resident 188's overall condition with severe weight loss. The physician instructed to start weekly weight for four weeks and repeat the comprehensive metabolic panel.
- RNA 1 will receive a performance correction notice, and a one-on-one in-service by the DON regarding weight documentation, emphasizing the importance of recording the weight on the same day it was measured.
- The weights management in-service was initiated until all licensed nurses, including part-time and night shift will be completed. Any licensed nurse unable to attend the in-service due to part time status, emergency or leave of absence has been removed from the schedule and must be given an in-service prior to returning to work.
- The DON and ADON initiated review of all residents' weight records for the past 30 days to ensure that all significant or severe weight changes had proper assessments, RD recommendations, MD notifications, and updated plan of care.
- The DON and the ADON will conduct monthly in-services to licensed nurses regarding weight management for 3-months, covering the following details: Conducting a change of condition assessment for significant or severe weight change.
- The DON and/or designee will repeat a monthly in-service for three months to RNA responsible for weights documentation, to ensure all weights are recorded on the same day it is measured.
- The DON created a weight management monitoring log, including significant or severe weight loss.
- The DON/ADON will meet with the RNA weekly for four weeks, then monthly for three months to ensure timely weight documentation.
- The DON/ADON will participate in weekly weight management meeting and document the findings with corrective actions in the monitoring log.
- The DON/ADON will monitor weight variance through weekly weight meeting to ensure all residents with weight variance (significant or severe) will be addressed. The DON will discuss weight management related findings during the monthly QA meeting for three months to ensure ongoing compliance with the state and federal regulations.
Failure to Follow Sanitation and Infection Control Policy
Penalty
Summary
The facility failed to adhere to its own sanitation and infection control policy, which mandates working under sanitary conditions at all times. During an observation and interview, a Regional Registered Dietitian (RRD) was seen handling a food thermometer without performing hand hygiene or wearing gloves. The RRD used an alcohol swab to clean the thermometer before inserting it into pureed broccoli and repeated the process without washing hands or using gloves. The RRD acknowledged that hand hygiene is essential to prevent cross-contamination but justified the lack of gloves by stating that the cook had already taken the food's temperature. The facility's Policies and Procedures require hand washing before and after handling food and the use of disposable gloves when handling ready-to-eat foods, which was not followed in this instance.
Food Storage and Sanitation Deficiencies
Penalty
Summary
The facility failed to maintain proper food storage and labeling practices, which could lead to foodborne illnesses among residents. Observations revealed that frozen meats and vegetables were stored together without proper separation, and many items, including pie crusts, pepperoni, and various vegetables, were undated. Additionally, opened sausages and croissants were stored together in the produce fridge, and several items, such as thickened milkshakes and cottage cheese, lacked proper labeling and dating. Molded and expired bread and cottage cheese were also found, indicating a lack of adherence to food safety protocols. The facility also failed to maintain proper sanitation practices in the dishwashing process. Chlorine test strips, necessary for ensuring the dishwasher's effectiveness, were missing, and staff were unable to verify the chlorine levels before running the dishwasher. This oversight could result in inadequate sanitization of dishes, potentially exposing residents to harmful pathogens. Furthermore, the facility lacked a scale to ensure proper portion sizes, which could affect the nutritional intake of residents. Interviews with staff, including dietary aides, the registered dietitian, and the dietary manager, confirmed these deficiencies. Staff acknowledged the improper storage and labeling of food items and the absence of necessary equipment, such as chlorine test strips and a food scale. The facility's policies and procedures for food storage and dishwashing were not followed, contributing to the potential risk of foodborne illness among the residents.
Improper Disposal of Garbage and Refuse
Penalty
Summary
The facility failed to properly dispose of garbage and refuse by not ensuring that two out of three blue dumpsters were completely covered. This was observed during a visit to the garbage area located outside the facility near the kitchen. The Dietary Manager confirmed that the trash bin lids were not completely closed, which could attract pests. Additionally, three black trash bags were found on the floor between the dumpsters. The Maintenance Supervisor also observed one of the dumpsters open, with a black trash bag, flattened cardboard boxes, and soiled diapers in the walkway next to the dumpsters. The facility's Policies and Procedures, titled Waste Control and Disposal, require that trash bins be covered at all times and that outside garbage bins be kept closed with the surrounding area kept clean. The policy also mandates timely disposal of garbage to prevent buildup and requires that all cardboard boxes be broken down and disposed of promptly. The failure to adhere to these procedures had the potential to attract flies, insects, and other animals, posing a risk of cross-contamination for the majority of the facility's residents who receive food from the kitchen.
Failure to Track and Educate on COVID-19 Vaccinations
Penalty
Summary
The facility failed to offer, educate, and track COVID-19 vaccinations for staff according to its policy, potentially placing all residents at risk for coronavirus infection. During an interview with the Infection Preventionist Nurse (IPN), it was revealed that the facility did not maintain a tracking log or retain records of vaccination education, proof of vaccination, or declinations for staff. The Director of Nursing (DON) acknowledged the importance of educating and documenting staff vaccinations to protect both residents and staff. A review of the facility's COVID-19 policy indicated that the facility was required to educate residents, responsible parties, and staff about the benefits of vaccination, offer vaccinations based on health department recommendations, and keep copies of vaccination proof. Additionally, if an employee chose not to be vaccinated, they were required to provide a written declination.
Failure to Provide Effective Communications Training for Direct Care Staff
Penalty
Summary
The facility failed to provide mandatory Effective Communications training for its direct care staff, which includes 18 Registered Nurses (RNs), 50 Licensed Vocational Nurses (LVNs), and 20 Respiratory Therapists (RTs). This deficiency was identified during interviews and record reviews conducted by surveyors. The Director of Staff Development (DSD) admitted to being unaware of the requirement for this training, and as a result, it was not provided in 2024. The facility's policy and procedure, revised in August 2022, clearly states that all staff must participate in regular in-service education, including Effective Communications, to ensure they can interact in a manner that enhances residents' quality of life and care. The Director of Nursing (DON) emphasized the importance of effective communication, particularly for non-English speaking residents and those with specific needs such as dementia, traumatic brain injury, or stroke. These residents rely on alternative communication methods, and without proper training, staff may not be able to meet their needs, potentially affecting the quality of care provided. The facility's policy requires that training be completed before staff provide services to residents, annually, and as necessary based on the facility's assessment, but this was not adhered to, leading to the deficiency.
Failure to Provide Mandatory QAPI Training to Direct Care Staff
Penalty
Summary
The facility failed to provide mandatory Quality Assurance and Performance Improvement (QAPI) training to its direct care staff, including 18 Registered Nurses (RNs), 50 Licensed Vocational Nurses (LVNs), and 20 Respiratory Therapists (RTs), as required by the facility's policy and procedure. This deficiency was identified during an interview and record review with the Director of Staff Development (DSD), who admitted to being unaware that QAPI training was mandatory for direct care staff and consequently did not provide the training in 2024. The facility's policy, revised in August 2022, clearly states that all staff must participate in regular in-service education, including QAPI training, to ensure they can enhance residents' quality of life and care. The Director of Nursing (DON) emphasized the importance of QAPI as an ongoing process to address issues, improve communication among staff, and ensure proper resident care. The lack of training could lead to staff being unaware of updated facility procedures, proper communication protocols, or how to assist residents effectively. The facility's policy indicates that training requirements must be met before staff provide services to residents, annually, and as necessary based on the facility's assessment. The failure to conduct this training had the potential to result in poor communication among staff, lack of awareness of facility updates, lack of collaborative work, and compromised resident care.
Failure to Involve Residents in Care Planning
Penalty
Summary
The facility failed to involve Resident 188 and his responsible party, FM 1, in the development and implementation of a care plan addressing significant weight loss. Resident 188 was admitted with multiple health issues, including a gastrostomy tube, muscle wasting, non-Hodgkin lymphoma, a tracheostomy tube, and multiple pressure ulcers. Despite a documented weight loss of 25.8 lbs. (21.7%) over two months, there was no evidence that FM 1 was informed or involved in creating a care plan to address this issue. The Assistant Director of Nursing (ADON) confirmed the absence of a care plan for severe weight loss and acknowledged the importance of involving the resident and responsible party in the care planning process. Resident 19, who was cognitively intact and had functional range of motion limitations, was not involved in the care planning process when Restorative Nursing Aide (RNA) services for range of motion exercises to both legs were discontinued. The RNA services were discontinued due to Resident 19's refusal, which was not adequately discussed with him or documented. The ADON and RNA 2 confirmed that the plan of care should have been discussed with Resident 19, and an interdisciplinary team (IDT) meeting should have been conducted to explore alternative options and reasons for refusal. The facility's policy and procedure on resident rights emphasize the importance of involving residents in their care planning and treatment. However, in both cases, the facility failed to ensure that the residents and their responsible parties were informed and involved in their care plans, leading to deficiencies in the care provided to Residents 188 and 19.
Failure to Update Advance Directives for Residents
Penalty
Summary
The facility failed to ensure that the medical records of four residents were updated to reflect their advance directives, which are crucial for honoring their healthcare wishes. Resident 37, who was diagnosed with dementia and other conditions, did not have a confirmed advance directive due to the unresponsiveness of the assigned public guardian. Despite multiple attempts by the Social Service Director (SSD) to contact the guardian, there was no response, leaving the resident's healthcare preferences unconfirmed. Resident 343, also diagnosed with dementia and other mental health conditions, lacked a signed advance directive upon readmission. The SSD noted that the public guardian had not signed the necessary documents, and the resident's advance directive remained incomplete. Similarly, Resident 55, who had severe cognitive impairments, did not have a confirmed advance directive due to difficulties in contacting a family member who frequently changed contact information. The resident's care was under the facility's interdisciplinary bioethics committee, but the advance directive was still pending approval from a public guardian. Resident 46, with severe cognitive impairments and multiple diagnoses, had an outdated advance directive from 2022 that was not followed up on. The resident was marked as full code by default, awaiting a response from a representative. The facility's policies and procedures require that advance directives be honored and reviewed annually, but these were not adhered to, resulting in the deficiency. The lack of updated advance directives for these residents had the potential to cause conflicts with their healthcare wishes.
Failure to Notify Physician and Family of Significant Changes in Residents' Conditions
Penalty
Summary
The facility failed to notify the physician and responsible party of a significant change in condition for Resident 188, who experienced a severe weight loss of 21.6% over 60 days. Despite the facility's policy requiring notification of significant weight changes, the physician and family member were not informed in a timely manner. The resident's weight dropped from 119 lbs. to 93.2 lbs., and the care plan goals were not met as the weight loss exceeded the 5% per month threshold. Interviews with staff revealed a lack of understanding and adherence to the facility's policy on change of condition notifications. Additionally, the facility did not report a change of condition for Resident 19, who was at high risk for contracture development and had refused restorative nursing aide services for range of motion exercises. The refusal was not communicated to the physician, and no interdisciplinary team meeting was conducted to address the change in the resident's plan of care. The facility's policy required notification of the physician and the resident's representative when there was a significant change in the resident's condition, but this was not followed. The facility's policies on weight assessment and change in resident's condition were not adhered to, resulting in a lack of timely interventions and communication with the physician and family members. The failure to notify the physician and responsible parties of significant changes in residents' conditions could potentially delay necessary care and interventions, as noted in the interviews with the facility's staff and the physician.
Improper Use of Restraints in LTC Facility
Penalty
Summary
The facility failed to adhere to its policy and procedure regarding the use of physical restraints, as evidenced by the improper application of side rails and a lap tray for two residents. For Resident 24, the facility did not explore alternative measures to prevent falls before raising all four side rails, which were considered a restraint. Despite the resident's request for side rails, there was no documented consent indicating that the resident was informed of the risks and benefits. Additionally, the facility did not conduct a pre-restraining assessment to determine if the resident could lower the side rails independently, nor did they document any attempts to use less restrictive measures. The facility also failed to hold an interdisciplinary team (IDT) meeting to discuss the appropriateness of the restraint, and there was no evidence of staff monitoring the resident's condition or the effectiveness of the restraint. Resident 161 was placed in a Geri chair with a lap tray, which acted as a restraint since the resident was unable to remove it independently. The facility did not perform a pre-assessment to determine the necessity of the lap tray or assess whether the resident could remove it. There was no documentation of alternative measures being attempted before applying the lap tray, and no IDT meeting was held to evaluate the restraint's appropriateness. The resident was observed trying to stand but was blocked by the lap tray, indicating a lack of consideration for the resident's mobility needs. The facility's policy on the use of restraints requires a pre-restraining assessment, obtaining informed consent, and ongoing evaluation of the restraint's necessity. However, these procedures were not followed for either resident. The Assistant Director of Nursing (ADON) and Director of Nursing (DON) acknowledged the failures, noting that staff did not recognize the side rails and lap tray as restraints and did not implement necessary safety measures. This oversight compromised the residents' dignity and safety, creating an unsafe environment and increasing the risk of injury.
Inaccurate PASRR Assessments for Residents
Penalty
Summary
The facility failed to ensure accurate Preadmission Screening and Resident Review (PASRR) assessments for two residents, which is crucial for determining the facility's ability to meet their special needs. Resident 16 was admitted with diagnoses including psychosis, schizoaffective disorder, and major depressive disorder. Despite these serious mental health conditions, the PASRR Level I screening inaccurately indicated that Resident 16 did not have a serious mental illness. The Assistant Director of Nursing (ADON) acknowledged that the hospital typically conducts the PASRR Level I screening and sends it to the facility, but if a Level II is required and not available, the facility would follow up. The ADON also stated that a new PASRR Level I screening would be conducted if there was a change in condition or if the initial screening was inaccurate. Similarly, Resident 55 was admitted with major depressive disorder, dementia, and psychosis, yet the PASRR Level I screening also incorrectly indicated no serious mental illness. The ADON confirmed the inaccuracies in the PASRR Level I documentation for both residents, emphasizing the importance of the PASRR process in ensuring residents' psychological and mental health needs are addressed. The facility's policy requires a new Level I PASRR to be submitted if there is any error or discrepancy in the previous screening, and designated staff are responsible for reviewing information from the PASRR Online System regularly.
Failure to Develop Comprehensive Care Plans for Residents
Penalty
Summary
The facility failed to develop and implement comprehensive, person-centered care plans for nine residents, leading to unmet needs and potential negative outcomes. Resident 19, who has quadriplegia and functional range of motion limitations, refused Restorative Nursing Aide services for passive range of motion exercises. Despite the resident's refusal, the facility did not create a care plan to address these refusals, which could lead to a decline in the resident's mobility and range of motion. The Minimum Data Set Coordinator confirmed the absence of a care plan for these refusals, emphasizing the importance of having goals and interventions in place to maintain the resident's current level of function. Resident 46, diagnosed with epilepsy and experiencing seizures, did not have an updated care plan to address actual seizures and the medications prescribed for them. The resident had multiple seizure episodes, yet the care plan had not been revised since 2022 to include interventions for these occurrences. Licensed Vocational Nurse 5 and the Assistant Director of Nursing acknowledged the need for a care plan that includes interventions for actual seizures and the medications being administered. The lack of an updated care plan could result in inadequate monitoring and management of the resident's condition. Residents 55, 21, and 188 experienced significant weight loss, but the facility failed to initiate care plans to address this issue. Resident 55 had a care plan for anticipated weight loss but not for actual weight loss, and the care plan had not been revised for a year. Resident 21's care plan did not include interventions for actual weight loss, and the Registered Dietitian was unsure if a specific care plan was needed. Resident 188 experienced severe weight loss, yet no care plan was created to address this change in condition. The Assistant Director of Nursing highlighted the importance of having a care plan to prevent further weight loss and ensure staff are aware of the necessary interventions. Additionally, Residents 40, 74, and 59 required specialized services as determined by their PASRR evaluations, but the facility did not create individualized care plans based on these recommendations, potentially affecting the residents' mental health needs.
Deficiencies in ROM and Mobility Care
Penalty
Summary
The facility failed to provide appropriate treatments and services to prevent or limit a decline in range of motion (ROM) and mobility for five residents. For Resident 95, the facility did not ensure that the Restorative Nursing Aide (RNA) order for the application of a resting hand splint was written with a maximal wear time, leading to uncertainty about the appropriate duration for splint use. This oversight could potentially result in skin breakdown and discomfort, as the RNA was not qualified to determine the wear time without specific instructions. Resident 19 did not receive passive range of motion (PROM) exercises for both arms as ordered, missing several scheduled sessions over three months. This lack of adherence to the physician's orders raised concerns about the resident's ROM, as the resident expressed worry about the infrequency of arm exercises. Similarly, Resident 37 missed multiple PROM exercise sessions for both arms and legs, which were not provided as per the physician's orders, potentially placing the resident at risk for functional decline. Residents 66 and 109 also experienced deficiencies in receiving ordered ambulation exercises. Resident 66 did not receive ambulation exercises using a front-wheeled walker as frequently as prescribed, and Resident 109 missed several sessions of ambulation exercises with hand-held assistance. These omissions in care could lead to a decline in mobility and overall physical functioning, as the facility's policies emphasize the importance of maintaining residents' current levels of function and preventing declines.
Improper Management of Tube Feedings in LTC Facility
Penalty
Summary
The facility failed to properly manage tube feedings for three residents with gastrostomy tubes, leading to potential risks of infection. For Resident 16, the tube feeding was not disconnected after administration, as observed by a Licensed Vocational Nurse (LVN). The Director of Nursing (DON) confirmed that leaving the tube connected could cause issues such as abdominal distention and restlessness. For Resident 84, the Jevity 1.5 feeding was observed to have been hanging for 48 hours, exceeding the manufacturer's recommended hang time of 24 hours. The DON acknowledged that the feeding should have been replaced the previous day to prevent gastrointestinal problems and diarrhea. Resident 37's tube feeding was also not replaced within the recommended time frame. An LVN noted that the feeding had been hanging for over 48 hours, contrary to facility policy and manufacturer guidelines. Additionally, the water bag lacked a label and should have been replaced every 24 hours. These practices were inconsistent with the facility's policy on enteral feeding safety precautions.
Failure to Document and Report Significant Weight Loss
Penalty
Summary
The facility failed to ensure that the Restorative Nurse Assistant (RNA 1) and licensed nurses, including Registered Nurses (RN 2 and RN 3), were competent in documenting and reporting significant weight changes for a resident. Resident 188, who was admitted with multiple health issues including a gastrostomy tube, muscle wasting, and non-Hodgkin lymphoma, experienced significant weight loss that was not properly documented or communicated to the registered dietician (RD), physician (MD 1), or the resident's family member (FM 1). The resident's weight loss was recorded in a handwritten document but was not entered into the electronic medical record, leading to a lack of timely intervention. The report highlights that the facility's staff did not follow the policy for documenting and reporting weight changes. Despite the resident's weight dropping from 119 lbs. to 93.2 lbs. over two months, the weight loss was not addressed in the resident's care plan, and the physician and family were not informed in a timely manner. The RNA verbally informed RN 3 of the weight loss, but it was not documented, and no action was taken to notify the physician or update the care plan. The RD was only made aware of the weight loss after reviewing the monthly weight report, which delayed the assessment and intervention. Interviews with staff revealed a lack of understanding and adherence to the facility's policies regarding weight monitoring and reporting. RN 2, the subacute unit manager, acknowledged that the facility did not complete a Change of Condition (COC) for weight loss unless it was a significant amount, and RN 3 admitted to not notifying the physician due to other duties. The Assistant Director of Nursing (ADON) emphasized the importance of documenting and monitoring significant weight loss, which was not done in this case, leading to further weight loss for Resident 188.
Medication Administration Errors for Two Residents
Penalty
Summary
The facility failed to ensure that Resident 177's physician order for Aspirin was administered correctly. The order specified that the Aspirin 81 MG tablet should be chewable, but it was observed that the resident swallowed the tablet instead. This was confirmed during an interview with RN 4, who acknowledged that the resident swallowed the aspirin, potentially affecting its efficacy. The Director of Nursing (DON) also stated that improper administration could lead to gastrointestinal stress and an increased risk of stroke. Resident 177 had a history of hypertension and hyperlipidemia and required supervision for eating and assistance with hygiene and bathing. The facility also failed to ensure the correct medication administration route for Resident 52, who had a gastrostomy tube and was unable to swallow by mouth. The physician order incorrectly indicated that Zinc Sulfate should be given orally, but LVN 3 had been administering it via the gastrostomy tube. LVN 3 acknowledged the error and the potential risk of aspiration if the medication were given orally. The DON emphasized the importance of verifying medication administration routes against physician orders and assessing the resident's condition to ensure accuracy. The facility's policy required that medication orders include the route of administration.
Medication Storage and Labeling Deficiencies
Penalty
Summary
The facility failed to store and label medications according to manufacturer guidelines, which was observed during a survey. For Resident 152, an opened Budesonide inhalation suspension foil pack was found without an open date on the medication cart. The Registered Nurse (RN) acknowledged that the open date should have been written on the foil pack, as the medication must be used within two weeks after opening. This oversight could lead to the resident receiving expired medication, potentially affecting their treatment for shortness of breath. For Resident 1, an expired IV Tobramycin bag was found in the medication storage room refrigerator. The RN confirmed that the antibiotic was discontinued and should have been disposed of properly. Additionally, for Resident 72, an opened Ipratropium-Albuterol inhalation solution foil pack was found without an open date. The Licensed Vocational Nurse (LVN) stated that the open date should have been recorded to ensure the medication is used within the recommended timeframe, as per manufacturer guidelines. Furthermore, an opened Tuberculin Purified Protein Derivative (PPD) multi-dose vial was found with an open date, but it was not disposed of within the 30-day period as required. The Director of Nursing (DON) emphasized the importance of labeling medications and following storage guidelines to maintain potency and ensure accurate TB screening. The facility's policy and procedure documents also highlighted the need for proper medication storage and disposal, which were not adhered to in these instances.
Inaccurate Documentation of Joint Mobility Screenings
Penalty
Summary
The facility failed to ensure accurate completion and documentation of Physical Therapy Joint Mobility Screenings (PT JMS) for a resident, identified as Resident 19, who was part of a sample of seven residents. The PT JMS, dated 8/19/2024 and 10/15/2024, inaccurately indicated that Resident 19 had full passive range of motion (PROM) in both hips and knees and minimal range of motion (ROM) loss in both ankles. However, the screenings were conducted based on visual observation only, as Resident 19 refused the manual PROM assessment. This discrepancy was confirmed by Physical Therapist 1 (PT 1), who acknowledged that the assessments were inaccurate and should have documented the resident's refusal more clearly. Resident 19 had a medical history that included C1-C4 quadriplegia, polyneuropathy, and chronic obstructive pulmonary disease. The Minimum Data Set (MDS) assessment, dated 1/22/2025, indicated that Resident 19 was cognitively intact but dependent on assistance for daily activities and had functional ROM limitations in both arms and legs. The facility's policy required that joint mobility assessments be conducted upon admission, re-admission, quarterly, and upon a change of condition, with accurate documentation to ensure appropriate interventions and services. Interviews with the Assistant Director of Nursing (ADON) and the Director of Nursing (DON) confirmed the importance of accurate documentation in JMS evaluations to avoid missed opportunities for detecting declines in ROM and ensuring residents receive appropriate care. The facility's policy on Joint Mobility Assessment emphasized the need for accurate documentation to assist in developing or modifying care plans. The inaccurate documentation in Resident 19's PT JMS evaluations led to confusion and potential miscommunication among staff, highlighting a deficiency in the facility's documentation practices.
Failure to Address CPR and Weight Loss Concerns
Penalty
Summary
The facility's Quality Assessment and Assurance (QAA) and Quality Assurance Performance Improvement (QAPI) committees failed to identify and address concerns related to cardio-pulmonary resuscitation (CPR) and weight loss among residents. During an interview, the administrator admitted that these issues were not part of the current QAPI plan and were not identified before the recertification survey. The administrator acknowledged that these issues should have been detected through training and follow-through but were overlooked. A review of the facility's Quality Assurance and Performance Improvement (QAPI) Program policy indicated that the facility maintains an ongoing, facility-wide QAPI program focused on care outcomes and quality of life for residents. However, the program failed to measure and monitor indicators related to CPR and weight loss, which are critical for ensuring resident safety and well-being. This oversight had the potential to lead to continued weight loss and improper assessment skills for initiating CPR in full code residents.
Infection Control Lapses in LTC Facility
Penalty
Summary
The facility failed to adhere to infection control measures for several residents, leading to potential risks of infection transmission. Restorative Nursing Aide 2 did not wear an isolation gown while providing range of motion exercises to a resident on Enhanced Barrier Precautions (EBP). The aide was unaware of the resident's EBP status due to the sign being posted behind the bed, which was not visible upon entering the room. This oversight could have facilitated the spread of infectious microorganisms. Another deficiency involved the improper wrapping of padded side rails with foam and paper tape for a resident, which hindered effective cleaning and disinfection. The infection prevention nurse confirmed that the disinfectants used in the facility were only effective on hard, non-porous surfaces, making the foam and tape inappropriate for maintaining hygiene standards. This practice could lead to the spread of infection among residents and staff. Additionally, the facility failed to post EBP signage for a resident with a gastrostomy tube, foley catheter, and nephrostomy bag, and staff did not consistently wear proper PPE when interacting with residents on EBP. Observations revealed that staff members entered rooms without PPE and handled medical devices without performing hand hygiene, increasing the risk of cross-contamination. These lapses in protocol demonstrate a lack of adherence to infection prevention measures, potentially compromising resident safety.
Failure to Implement Antibiotic Stewardship Program
Penalty
Summary
The facility failed to implement its antibiotic stewardship program policy, resulting in the inappropriate use of antibiotics for two residents. Resident 154 was administered ceftriaxone for a urinary tract infection (UTI) despite not meeting Loeb's or McGeer's criteria for antibiotic use. The resident, who had a history of respiratory failure with hypoxia, tracheostomy, and gastrostomy, was dependent on assistance for hygiene, bathing, and dressing. The Infection Preventionist Nurse (IPN) noted that Resident 154's symptoms did not meet the criteria for antibiotic use, and there was no documentation indicating that the physician was notified of this discrepancy. Despite this, the resident completed the prescribed course of ceftriaxone. Similarly, Resident 29 was given cephalexin for a possible UTI without meeting the necessary criteria for antibiotic administration. This resident, diagnosed with dementia and hypertension, required supervision for eating and moderate assistance for hygiene, bathing, and dressing. The IPN confirmed that Resident 29's symptoms did not meet the criteria, and again, there was no documentation of physician notification. The Director of Nursing (DON) emphasized that the purpose of the antibiotic stewardship program is to ensure appropriate use of antibiotics and prevent overuse, highlighting the need for physician notification when criteria are not met.
Failure to Provide Oral Care for Hospice Resident
Penalty
Summary
The facility failed to provide adequate oral care for a resident under hospice care, compromising the resident's dignity and health. The resident, who was admitted with diagnoses including arteriosclerotic heart disease and Wernicke's encephalopathy, was dependent on staff for oral hygiene due to severe cognitive impairment and functional limitations. Despite physician orders and care plans indicating the need for oral care for comfort, observations revealed that the resident's teeth were covered with dried, sticky brown buildup, indicating a lack of oral care. Interviews with staff, including an LVN and the DON, confirmed that oral care is essential for maintaining dignity and preventing complications such as aspiration and infection. The facility's policies emphasized the importance of maintaining dignity and providing necessary care, yet the resident's Medication Administration Record showed that oral care was not provided as required. This oversight was observed over multiple days, with staff acknowledging the buildup and the potential risks associated with inadequate oral hygiene.
Failure to Monitor and Address Resident's Weight Loss
Penalty
Summary
The facility failed to provide necessary care and services to maintain the highest practicable physical well-being for a resident, identified as Resident 55, by not following facility policy and procedure to monitor and document assessments and interventions during a change of condition. The resident, who was admitted with diagnoses including protein-calorie malnutrition, major depressive disorder, and dysphagia, experienced significant weight loss over several months. Despite various dietary interventions being added to the care plan, the facility did not adequately monitor the resident's intake or adjust the care plan to address the actual weight loss. The facility's records indicated that Resident 55 had a history of poor oral intake and significant weight fluctuations, yet the care plan was not updated to reflect the actual weight loss. The resident's weight continued to decline, leading to the necessity of a gastrostomy tube to prevent further weight loss. Interviews with staff revealed that there was a lack of communication and documentation regarding the resident's food and supplement intake, and the care plan was not revised to address the ongoing weight loss. The facility's policies required that significant weight changes be reported and addressed by the multidisciplinary team, but this was not consistently done. The resident's weight loss was not adequately monitored, and the care plan was not updated to reflect the resident's needs, resulting in a failure to provide appropriate care. The facility's failure to implement a patient-centered care plan and monitor the resident's condition contributed to the resident's continued weight loss and subsequent medical intervention.
Resident Prescribed Unnecessary Antipsychotic Medication
Penalty
Summary
The facility failed to ensure that a resident's drug regimen was free from unnecessary antipsychotic medications. Resident 188, who was admitted with diagnoses including gastrostomy tube, muscle wasting, non-Hodgkin lymphoma, tracheostomy tube, and multiple pressure ulcers, did not have any documented mental health issues or psychosis. Despite this, the resident was prescribed Seroquel, an antipsychotic medication, without an adequate diagnosis or indication for its use. The resident's Minimum Data Set (MDS) indicated severe cognitive impairment but no signs of psychosis or behavioral symptoms that would justify the use of antipsychotic medication. The Assistant Director of Nursing (ADON) confirmed that there was no diagnosis for psychosis or mental health issues in Resident 188's chart, and the order for Seroquel lacked a complete manifestation statement. This oversight placed the resident at risk for harmful side effects associated with antipsychotic medications, including sedation, drowsiness, dizziness, and an increased risk of death as indicated by the black box warning on Seroquel. The facility's policy on antipsychotic medication use required that medications be clinically indicated for a specific condition, which was not adhered to in this case.
Deficiency in Antipsychotic Medication Use
Penalty
Summary
The facility failed to adhere to its policy and procedure regarding antipsychotic medication use, resulting in a deficiency related to the administration of psychotropic medications without complete physician orders. Specifically, the facility did not ensure that a resident, who was admitted with diagnoses of unspecified dementia with behavioral disturbance, unspecified mood disorder, and unspecified psychosis, had a specific diagnosis and indication for the use of Olanzapine, an antipsychotic medication. The resident's minimum data set indicated severe cognitive impairment but no behavioral symptoms or indicators of psychosis, yet the resident was receiving antipsychotics. The assistant director of nursing (ADON) acknowledged the oversight during an interview, noting that the facility had been cited in a recent recertification survey for unnecessary psychotropic medications. The ADON confirmed that the resident's medication orders lacked a proper diagnosis and indication for the use of Olanzapine, which is crucial to ensure the medication is clinically indicated and the resident is monitored for specific behaviors. The facility's policy, dated July 2022, mandates that residents should not receive medications without a clinical indication to treat a specific condition, and residents transferred from hospitals on antipsychotics should be evaluated for appropriateness and indications for use.
Failure to Monitor and Address Severe Weight Loss
Penalty
Summary
The facility failed to ensure the registered dietician (RD) was competent in assessing and reassessing residents with severe weight loss, specifically for one resident who experienced significant weight loss. The resident, admitted with multiple health issues including a gastrostomy tube and non-Hodgkin lymphoma, lost 25.8 lbs. or 21.6% of their body weight within 60 days of admission. The RD did not attend interdisciplinary team meetings and failed to document or address the resident's weight loss adequately. The resident's weight was not consistently monitored as per the facility's policy, and the RD did not reassess the resident after an initial evaluation despite ongoing weight loss. The RD recommended increasing the resident's nutritional intake but did not follow through due to the resident experiencing diarrhea. The RD did not reassess the resident after the diarrhea subsided, and the resident's weight continued to decline significantly. The facility's policy required immediate notification of the RD for significant weight changes, but this was not adhered to. The RD's job description included working with other departments on resident care issues, but the RD did not participate in interdisciplinary discussions or document the resident's care plan adequately. This lack of action and documentation placed the resident at risk for continued weight loss and potential malnutrition.
Ineffective Cleaning Agents Used During C. auris Outbreak
Penalty
Summary
The facility failed to ensure that the cleaning products used by housekeeping staff were effective against Candida auris, a fungus known for causing severe, multidrug-resistant infections. During an observation and interview, it was found that the cleaning agents Virex Plus and One Step Disinfectant Cleaner and Deodorizer were being used in the subacute unit, where patients require more intensive skilled nursing care. These cleaning agents were not on the approved EPA list provided by the local Health Department, which specifies products effective against C. auris. The Infection Prevention Nurse and the Housekeeper Account Manager both confirmed that the cleaning agents used were not effective against C. auris, which could lead to the spread of the organism within the facility. The Director of Nursing acknowledged that cleaning agents should be effective against organisms present in the facility to prevent their spread. A review of the facility's local Health Department guidance and the facility's policy on transmission-based precautions indicated that cleaning agents should be EPA-approved and effective against C. auris. The failure to use appropriate cleaning agents during an ongoing C. auris outbreak in the facility had the potential to allow the organism to survive on surfaces and spread to other residents.
Failure to Develop Accurate Care Plans for Resident
Penalty
Summary
The facility failed to develop and implement a comprehensive care plan for a resident who was admitted with diagnoses of dementia and schizoaffective disorder. The resident was found sitting on the floor, and the facility inaccurately attributed this behavior to cultural preferences without verifying with the resident's representative. The Director of Nursing (DON) admitted to assuming the behavior was cultural based on experiences with other residents and did not investigate further or consult with the resident's representative. This lack of accurate assessment and communication led to the resident's care needs not being properly addressed. Additionally, the facility did not create a care plan for the resident's nasal fracture after a hospital readmission. The resident returned with a broken nose, but there was no documentation of a care plan addressing the fracture, pain management, or necessary monitoring. The DON acknowledged the absence of a care plan for the nasal fracture, which was contrary to the facility's policy requiring care plan updates following hospital readmissions. This oversight resulted in the resident's care needs being inadequately managed.
Incomplete Clinical Records for Resident
Penalty
Summary
The facility failed to ensure that psychiatric evaluation progress notes and General Acute Care Hospital (GACH) records were available in the clinical record for a resident. The resident was admitted with diagnoses of dementia and schizoaffective disorder, and their cognition was severely impaired. A physician's order required a psychiatric evaluation, but there was no documentation of such an evaluation in the resident's clinical records. Interviews with the Assistant Director of Nursing (ADON) and the Director of Nursing (DON) revealed that the resident was scheduled for psychiatric evaluations after a fall, but no documentation was found until the Medical Records Director (MRD) stated that the notes were requested and received later. Additionally, the resident was transported to a GACH due to a fall resulting in a laceration. However, there was no documentation from the GACH regarding the care or treatment orders during the resident's admission. The DON acknowledged that the GACH records should have been requested when they were not sent with the resident upon return to the facility. The MRD later confirmed that the GACH records were requested and received. The facility's policy indicated that complete and accurate medical records should be maintained for each resident.
Failure to Include Resident in Care Planning
Penalty
Summary
The facility failed to include a resident and their responsible party in an Interdisciplinary Team (IDT) Conference after the resident was found sitting on the floor. The resident, who was admitted with diagnoses of dementia and schizoaffective disorder, had severely impaired cognition and required assistance with activities of daily living. Despite these needs, the IDT assumed the resident's behavior of sitting on the floor was a cultural preference without consulting the resident or their responsible party. This assumption was made by the Director of Nursing (DON) based on her experience with other residents, rather than verified information. The responsible party was not informed about the IDT meeting or the resident's behavior, which was not part of the resident's culture or preference. The DON admitted to not investigating further into the resident's behavior to determine if additional care measures, such as fall precautions or medication adjustments, were necessary. The facility's policy on resident rights emphasizes the importance of involving residents and their representatives in care planning, which was not adhered to in this case.
Failure to Implement COVID-19 Contact Tracing and Testing
Penalty
Summary
The facility failed to implement its COVID-19 policy by not conducting contact tracing testing on staff who were close contacts of residents who tested positive for COVID-19. Four residents tested positive for COVID-19 on consecutive days, and the facility did not have documented evidence that exposed staff were tested on the recommended days following exposure. The Infection Prevention Nurse (IPN) acknowledged the lack of documentation and attributed it to the increased number of staff and residents, which required more disciplined tracking during an outbreak. The Director of Nursing (DON) was aware that staff were self-testing during the outbreak but was unsure if they were following the local health department's guidelines for testing on specific days. The facility's COVID-19 policy required contact tracing and testing of employees and residents with high-risk exposure, regardless of vaccination status, on days 0, 3, and 5. The failure to track and ensure compliance with these guidelines resulted in a deficiency in the facility's infection prevention and control program.
Failure to Follow Up on Missed Lab Tests
Penalty
Summary
The facility failed to follow up on missed laboratory tests for a resident who had lab tests ordered but not collected. The resident, diagnosed with schizoaffective disorder and having severely impaired cognition, was admitted with a physician's order for several lab tests to be completed on a specific date. However, a review of the laboratory specimen collection log showed no date or time for the collection of these tests, and the laboratory order requisition indicated that the tests were canceled on the scheduled date. Interviews with the Registered Nurse Supervisor and the Director of Nursing revealed a lack of awareness regarding the missed lab tests. The Registered Nurse Supervisor stated that if a phlebotomist is unable to draw blood, it should be reported to the charge nurse and documented, but no such documentation was found. The Director of Nursing acknowledged the importance of lab results for monitoring and managing medical conditions, especially for very ill residents, but was unsure why the tests were not completed.
Failure to Replace Gastrostomy Tube Dressings
Penalty
Summary
The facility failed to ensure that the gastrostomy tube (GT) dressings for two residents were replaced when they fell off, as required by physician orders. Resident 1, who was admitted with diagnoses including acute and chronic respiratory failure, cardiac arrest, tracheostomy, and gastrostomy, had orders to cleanse the GT site with normal saline, pat dry, and cover with a dry dressing every day shift, and to change the dressing as needed (PRN) when soiled or pulled out. However, during an observation, it was noted that Resident 1's GT dressing was missing, and the Treatment Administration Records (TAR) indicated no PRN dressing changes for the month of April 2024. The resident's significant other also reported noticing the missing dressing, and the Licensed Vocational Nurse (LVN) confirmed the absence of the dressing without knowing how it came off. Similarly, Resident 2, who was admitted with chronic respiratory failure, tracheostomy, and gastrostomy, had orders to cleanse the GT site with normal saline, pat dry, and cover with a dry dressing every day shift, and to change the dressing PRN when soiled or pulled out. During an observation, it was found that Resident 2's GT dressing was missing, and the LVN stated that the dressing might have fallen off during repositioning or care. The Treatment Nurse and the Director of Nursing (DON) both emphasized the importance of replacing the GT dressing to prevent skin irritation, infection, and breakdown, in accordance with the physician's orders. The facility's policy and procedure for gastrostomy/jejunostomy site care, revised in March 2023, indicated that the purpose of the procedure was to promote cleanliness and protect the gastrostomy site from irritation, breakdown, and infection. The policy required staff to verify physician orders, review the resident's care plan, and provide for any special needs of the resident. Despite these guidelines, the facility did not ensure that the GT dressings for Residents 1 and 2 were consistently replaced when they fell off, leading to a potential decline in skin integrity for both residents.
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Surveyors found multiple food safety deficiencies, including a cook preparing food without a beard restraint and a dietary aide with hair exposed outside a hairnet, contrary to facility policy requiring full hair coverage. The kitchen stove and oven had thick accumulations of grease, dark deposits, and sticky dust and oil residue on interior and exterior surfaces, indicating inadequate cleaning and sanitization. An opened bag of brown sugar was also found unsealed, unlabeled, and undated, despite facility policy requiring all food items to be labeled with the product name and use-by or discard date.
Surveyors found that the facility did not obtain or properly document informed consent for psychotropic medications for multiple residents. Several residents with depression, anxiety, bipolar disorder, and schizophrenia were receiving drugs such as sertraline, lorazepam, divalproex, trazodone, risperidone, escitalopram, lithium, chlorpromazine, haloperidol (including long-acting injectable), and Zyprexa without evidence that informed consent was obtained before initiation or dose changes. In some cases, consent forms were completed only after psychotropic medications had already been ordered and administered, and in others, no consent documentation existed at all, despite facility policies requiring informed consent prior to starting or increasing psychotropic therapy.
Surveyors identified a medication error rate of 17.14% during observed med passes, with multiple instances of nurses not following prescriber orders. One resident received only half the ordered dose of divalproex and in capsule form instead of the prescribed delayed-release tablet, while another was given gabapentin in capsule form instead of the ordered tablet. A G-tube resident was given ferrous sulfate instead of ordered iron glycinate, did not receive ordered docusate, and had eight medications administered via G-tube without required water flushes between each medication. Another resident did not receive a scheduled dose of quetiapine during the afternoon med pass. The report notes these failures resulted in medications not being administered according to physician orders and created potential for reduced therapeutic effect and G-tube blockage.
A resident with a history of cerebral infarction, schizophrenia, and depression was observed seated in a wheelchair during a lunch meal while a CNA stood over her and fed her with a spoon, contrary to facility policy requiring staff to sit at the resident’s eye level. The CNA later acknowledged she was expected to obtain a chair and sit beside the resident for comfort, and the DSD confirmed that staff are required to position themselves at eye level and not stand over residents when providing feeding assistance, as outlined in the facility’s dignity and meal-assistance policies.
A resident with schizophrenia had a PRN order for Zyprexa (olanzapine) 10 mg IM every 8 hours as needed for aggression renewed for an additional 14 days without a physician evaluation, contrary to facility policy and federal requirements. The DON confirmed there was no evaluation by the attending physician or prescriber before renewing the PRN antipsychotic order, despite the policy stating that PRN antipsychotic medications cannot be renewed without such an evaluation and documented appropriateness. Surveyors determined this resulted in an unnecessary psychotropic medication order.
Surveyors found that MDS assessments for two residents receiving antipsychotic medications contained incorrect dates for when prescribers had documented gradual dose reduction (GDR) as contraindicated. During interviews and record reviews, the MDSC confirmed that the GDR dates entered in Section N of the MDS did not match the dates in the residents’ plan of care notes, and acknowledged the need for correction. The MDSC and DON both stated that the MDS must accurately reflect the resident’s status to ensure services are based on current information, consistent with the facility’s policy that comprehensive MDS assessments are used to develop and revise person-centered care plans.
The facility failed to develop and implement an individualized care plan after a resident with gait and mobility abnormalities experienced an unwitnessed fall while getting out of bed. The resident reported the fall, and nursing staff, including an LVN, an RN, and the MDS coordinator, confirmed the incident and acknowledged that no short-term fall-related care plan or interventions were documented. This was inconsistent with facility policies requiring comprehensive person-centered care plans and fall risk management interventions based on assessment findings.
A resident had an order for PRN tramadol 50 mg for severe pain, and the controlled substance record showed that tablets were removed from stock on two occasions, but the MAR did not show that tramadol was administered on those dates. During interviews, an LVN acknowledged missing MAR documentation, and other nursing staff, the DSD, and the DON all stated that controlled substances were supposed to be documented on both the CSR and MAR and that the records should match. The facility’s medication administration policy required documentation immediately after administration, which was not followed in this case, resulting in inaccurate accountability of a controlled medication.
Surveyors found that a used urinal containing bloody urine was left on a resident's bedside table on multiple occasions, positioned next to a water pitcher and an empty food tray, with bloody urine visible on the outside and the lid open. A CNA confirmed the urinal should not have been stored there. The facility's infection control policy, as acknowledged by the IP, was not followed in this situation, resulting in a failure to maintain a safe and sanitary environment under the IPCP requirements.
Two residents with dementia, schizoaffective disorder, and major depressive disorder, both with moderately impaired cognition and needing moderate ADL assistance, were found unclothed together in one resident's bed. One resident later stated she did not want sexual activity and did not consent, while the other resident could not recall the encounter. An LVN reported that both residents verbally consented at the time but acknowledged no assessment had been done to determine their capacity to consent to sexual activity. The DON identified the incident as sexual abuse and confirmed that allowing sexual activity without prior capacity assessment was inconsistent with facility policy and that the resident was not protected from sexual abuse.
Unsanitary Food Handling, Equipment, and Storage Practices in Kitchen
Penalty
Summary
Surveyors identified a deficiency in food safety practices related to employee hygiene and equipment cleanliness in the facility’s kitchen. During an observation, one cook was preparing food without a beard restraint, and a dietary aide had bangs exposed outside of a hairnet while working. In an interview, the Assistant Dietary Services Supervisor (ADSS) stated that kitchen staff were required by facility policy to have their hair completely covered and to wear hair nets and beard restraints properly. Review of the facility’s policy titled “Preventing Foodborne Illness - Employee Hygiene and Sanitary Practices” confirmed that hair nets or caps and beard restraints must be worn to keep hair from contacting exposed food, clean equipment, utensils, and linens. Additional observations showed that the stovetop and oven were not maintained in a sanitary condition. The stove was covered with a thick, crusty layer of brown and black grease. The oven’s interior and exterior surfaces, including the door and handle, were coated with thick, heavy buildup of old grease and dark deposits, and the bottom of the oven had a layer of sticky dust and oil residue. The ADSS verified these conditions and acknowledged that the stove and oven required cleaning. Surveyors also found an opened, unsealed bag of brown sugar that was unlabeled and undated. The ADSS confirmed it should have been labeled and dated, and review of the facility’s “Food Storage (Dry, Refrigerated, and Frozen)” policy indicated that all food items must be labeled with the name of the food and the date by which it should be sold, consumed, or discarded.
Plan Of Correction
F812 A. How corrective action will be accomplished for those residents found to have been affected by the deficient practice. On 04/13/2026, Cook #1 immediately donned a beard restraint and ensured it was properly secured. The Dietary Aide immediately adjusted the hairnet to fully contain all hair, including bangs/fringe, prior to resuming food service duties. Both staff members were re-educated on facility grooming and infection control standards related to safe food handling. On 04/13/2026, the opened unsealed bag of brown sugar was immediately discarded. All dry storage items were reviewed for labeling, dating, sealing, and proper storage. Any items identified as unlabeled, undated, damaged, or improperly stored were immediately corrected or discarded. On 04/17/2026, the Administrator and the Registered Dietician conducted an immediate inspection of the kitchen and food service areas. No evidence of resident illness, food contamination, or foodborne outbreak related to the cited deficient practice was identified. On 04/17/2026 the Licensed Nurses conducted visual observation of all residents for any signs or symptoms of gastrointestinal distress, nausea, vomiting, diarrhea, fever, or other concerns. No adverse findings were noted. On 04/27/2026 the stove, oven interior, oven exterior surfaces, handles, and surrounding affected kitchen equipment were deep cleaned, degreased, sanitized, and returned to a clean operating condition. B. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 04/17/2026 the Registered Dietitian and assistant dietary supervisor completed a comprehensive audit of all kitchen staff for compliance with hair restraints, beard restraints, hand hygiene, and sanitary food handling practices. On 04/17/2026 all food storage items were reviewed to ensure procedures were properly labeled, dated, sealed, rotated, and stored in accordance with facility policy and safe food handling standards. On 04/28/2026 a full kitchen sanitation audit was completed to inspect all cooking equipment, ovens, stovetops, food contact surfaces, dry storage, refrigerators, freezers, shelving, and small wares for cleanliness and sanitation. No other deficient findings identified during the audits. C. What measures will be put into place or what systemic changes the facility will make to ensure the deficient practice does not recur: On 04/16/2026 the Administrator conducted an in-service education to dietary staff and cooks regarding: Proper use of hairnets, beard restraints, and personal hygiene during food preparation. Routine cleaning and sanitizing requirements for all kitchen equipment and food contact surfaces. Dry goods storage requirements, including sealing, labeling, dating, and stock rotation. Responsibility to immediately report sanitation concerns to the Dietary Manager and Administrator. On 04/17/2026 the facility developed and implemented a Dietary Sanitation / Food Safety Daily Audit Log (Food Procurement, Storage, Preparation & Service – Sanitary Compliance). This tool is utilized daily by the Dietary Supervisor or designee to conduct routine audits and ensure ongoing compliance with food safety and sanitation standards. D. How the facility will monitor its corrective actions to ensure the deficient practice is being corrected and will not recur: Beginning 04/20/2026 the assistant Dietary Services Manager will conduct an audit weekly x 4 weeks, Monthly x 3 months or until substantial compliance is achieved using the Kitchen Sanitation & Food Safety Audit Tool to ensure compliance. Any findings will be addressed promptly. Audit results will be presented by the Administrator to the Quality Assurance and Performance Improvement (QAPI) Committee monthly for three (3) months. The QAPI Committee will review trends, ensure sustained compliance, and implement additional interventions as necessary Date of completion: 05/08/2026
Failure to Obtain and Document Informed Consent for Psychotropic Medications
Penalty
Summary
Surveyors identified a deficiency related to residents’ rights to be informed and to make treatment decisions when the facility failed to obtain and/or document informed consent for psychotropic medications for five sampled residents. The facility’s own policies required informed consent prior to initiation or dose increase of psychotropic drugs, with documentation of the discussion, understanding, and consent or refusal in the medical record. During interviews, the DON acknowledged that informed consent was supposed to be obtained before starting psychotropic medications or increasing doses, but records did not show that this occurred as required. For one resident with depression, anxiety, bipolar disorder, and multiple psychotropic prescriptions (sertraline, lorazepam, divalproex, and trazodone), review of psychotropic informed consent forms dated over several months showed no evidence of consent for the ordered doses of these medications, and the DON confirmed there were no additional consents. Another resident with schizophrenia had an order for risperidone, but the only documented psychotherapeutic drug informed consent was dated after the initial medication order, indicating consent was obtained after treatment had already begun. A third resident with depression and schizophrenia was receiving escitalopram, lithium carbonate, chlorpromazine, and haloperidol, including an additional lithium order, and the DON stated there was no documented informed consent for any of these psychotropic medications. For a fourth resident with an order for long-acting injectable haloperidol decanoate, the DON reported that the facility did not have documented informed consent for this psychotropic medication. For a fifth resident with schizophrenia, the physician ordered intramuscular Zyprexa 10 mg every eight hours as needed, and subsequent physician orders confirmed this regimen; however, the psychotherapeutic drug informed consent form was dated after the initial orders, again showing that consent was obtained only after the medication had been ordered. These findings collectively demonstrated that the facility did not ensure informed consent was obtained and documented in advance of initiating or changing psychotropic medication regimens, as required by regulation and facility policy.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F552-Right to be informed/Make Treatment Decisions. How Corrective action will be accomplished for those residents found to have been affected by this practice. Resident #36-Informed consents for all the psychoactive medications were updated. For dates, please refer to the attachment of informed consents. On 4/3/26 Resident #53-Informed Consent for Risperdal was reviewed by [R] DNP. It did reflect the correct information with the exception of the date. On 4/13/26 Resident #41-Informed consents for all of the psychoactive medications were obtained and updated by [R] DNP. On 4/14/26 Resident #21-Informed consent for Haldol was obtained and updated by [R] DNP. On 3/28/26 Resident #1- Informed consent for Zyprexa was reviewed and adjusted for the increase in dosage by [R] DNP. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents in the facility have the potential to be affected. Based on the QAPI that the facility had developed in early March of 2026, all the residents who are on Psychoactive meds have been audited for current informed consents and all will be completed by May 9th, 2026. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: Licensed staff have been in-serviced on 4/1/26 - 5/1/26 by Director of Nursing regarding the process of completing Informed Consents for residents with Psychoactive meds. On 4/20/2026 The DON/Designee will review any new order for Psychoactive medication on a daily basis to ensure that : Documenting the informed consents are obtained verified to protect resident rights, promote safety, and facilitate appropriate use of the medications. Document the discussion, resident/representative understanding, and consent/refusal in the medical record. Initiation or dose increase; prescriber obtains the consent before administration. In addition, Medical records designee/MRD shall review/audit for compliance on monthly basis. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The Findings from the Medical records audit will be given to DON and presented to the monthly QAA committee for review and to ensure sustained compliance monthly for 3 months, then every 6 months, then annually until compliance is met and sustained. Completion Date :5/8/2026
High Medication Error Rate and Failure to Follow Physician Orders During Med Pass
Penalty
Summary
The deficiency involves the facility failing to maintain a medication error rate below 5%, with surveyors calculating a 17.14% error rate based on six errors out of 35 observed opportunities during medication administration for four residents. For one resident, an LVN administered only 250 mg of divalproex in capsule form instead of the ordered 500 mg of divalproex delayed-release tablets prescribed twice daily for bipolar disorder. The LVN later confirmed that the resident was supposed to receive 500 mg of the delayed-release tablet formulation. Another resident with an order for gabapentin 100 mg tablets twice daily for nerve pain was given a 100 mg gabapentin capsule instead of the ordered tablet. The LVN acknowledged administering the capsule and confirmed that the order specified a tablet dosage form. A different resident with a G-tube had an order for iron glycinate oral liquid, 7.5 ml via G-tube once daily as a supplement, but was instead given ferrous sulfate liquid. The LVN confirmed that iron glycinate was ordered and that ferrous sulfate was administered in its place, meaning the ordered iron glycinate was not given. For the same G-tube resident, the LVN prepared three liquid medications (ferrous sulfate, valproic acid, and levetiracetam) but did not prepare or administer the ordered docusate liquid 10 ml via G-tube twice daily for constipation during the observed pass, and confirmed that the docusate was not given. During the G-tube medication administration, the LVN flushed the tube with 30 ml of water before starting and 30 ml after all medications were given but did not flush the tube between each of the eight medications, contrary to facility policy requiring water flushes between medications. In a separate observation, another resident with an order for quetiapine 200 mg by mouth twice daily at 8:00 AM and 4:00 PM did not receive the scheduled 4:00 PM dose during the observed medication pass; the LVN confirmed that quetiapine was not administered even though it was due at that time. The report states these failures resulted in medications not being given according to physician orders and had the potential for residents not to receive the full therapeutic effect of medications and for blockages to develop in the G-tube resident’s feeding tube.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F759- Free of Medication Errors Rts 5 percent or more. How Corrective action will be accomplished for those residents found to have been affected by this practice. Resident #28-Order for Divalproex was Reviewed. On 4/14/26 Residents received 250 mg instead of 500mg. MD was notified and informed the same day. No new orders and to continue with same dosage. No adverse reaction was noted from this. Resident #7- On 4/14/26 the order for Gabapentin tablet was changed to capsule as per MD order. There was no adverse reaction noted from resident receiving the capsule format vs. the tablet format. Resident #6- On 4/14/26 Resident's MD was notified about the incorrect type of Iron supplement order. The order was clarified to Ferrous Sulfate Oral Solution 220mg/5ml give 7.5 ml via G-tube QD instead of Glycinate. In addition, the MD was notified about resident not receiving Docusate. No new orders were given. Resident did not show any adverse reaction from missing this medication. LVN #5 - On 4/15/26 LVN 5 was in-serviced by DON regarding all prescribed medication will be administered correctly and in accordance with the prescribers order. Also to ensure that the correct formulation of medication, such as capsule vs. Tablet, will be administered correctly as prescribed by the MD. In addition, she was educated on proper way of administering medication via GT and the importance of flushing with 15 ml of water in between administration of each medication. Resident #40- On 4/14/26 the MD was notified about resident not receiving Seroquel at 4pm on 4/14/26. No new orders were given. Resident did not show any adverse effects from not receiving this dose. LVN#3- was in-serviced by DON on 4/15/26 regarding not omitting any scheduled medications that have been ordered. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All residents have potential to be affected by this practice. The residents' medication administration records were reviewed by DON, and no other residents were affected by this practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: Licensed were in-serviced by DON on 4/15/2-26 – 5/1/26 regarding medication administration of all medications orally and via GT based on facility pharmacy Policy and Procedures. DON/Designee will conduct a GT medication administration pass/check off weekly for the first month on random shifts. Then the Pharmacy consultant will come monthly for 6 months to audit GT medication administration. All the new orders shall be reviewed daily by clinical IDT members for correct dose, root, and diagnosis. The MRD shall audit for medication administration completion on daily bases to assure that compliance is achieved. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DON shall review the weekly audits/ monthly audits and present any issues to monthly QAA meeting for further interventions to assure compliance every 3 months Completion Date :5/8/2026
Failure to Maintain Resident Dignity During Feeding Assistance
Penalty
Summary
The facility failed to ensure a resident was treated with dignity and respect during mealtime when a CNA provided feeding assistance while standing over the resident. The resident, who had been admitted with diagnoses including cerebral infarction, schizophrenia, and depression, was seated in a wheelchair in her room during a lunch meal. At that time, the CNA remained standing and continued to feed the resident with a spoon from a standing position rather than positioning herself at the resident’s eye level. During an interview, the CNA acknowledged that she was expected to obtain a chair and sit beside the resident while assisting with meals and stated that sitting at eye level was important for resident comfort. The Director of Staff Development confirmed that staff were expected to position themselves at the resident’s eye level when providing feeding assistance and stated that the CNA should have obtained a chair and sat beside the resident to avoid the resident feeling intimidated. Review of the facility’s “Quality of Life-Dignity” policy indicated residents are to be treated with dignity and respect at all times, and the “Assistance with Meals” policy specified that staff should not stand over residents while assisting them with meals.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F550-Resident Rights. How Corrective action will be accomplished for those residents found to have been affected: C.NA #1- was in-serviced 1:1 by the DON and DSD on 04/13/2026 regarding Resident's Rights to treat them with respect and dignity when feeding residents by sitting down and providing the assistance at eye level. Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being level of satisfaction with life, feeling of self-worth and self-esteem. Resident #47 – on 04/14/2026 resident was being assessed by the licensed nurse with regards to his rights as a resident that should be treated with respect and dignity when being fed. Resident has no concerns. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential of being affected by this deficient practice. The consequent meal observations revealed that no other residents were being affected by the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The Nursing staff were in-serviced by the DON and DSD on 04/13/2026-05/01/2026 regarding Resident's Rights to treat them with respect and dignity when feeding residents by sitting down and providing the assistance at eye level. Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being level of satisfaction with life, feeling of self-worth and self-esteem. On 04/14/2026 the DSD and/or designee will conduct daily rounds to ensure continued compliance with the proper practice and report any deficient practice to DON. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall review compliance with the DSD rounds and report any deficient practiced to the monthly QAA committee to assure further and continued compliance monthly x 3 months then every 6 months and then annually until compliance is met and sustained. Completion Date :5/8/2026
Renewal of PRN Antipsychotic Without Required Physician Evaluation
Penalty
Summary
Surveyors identified a deficiency related to the use of psychotropic medications when a resident with a diagnosis of schizophrenia received a renewed PRN antipsychotic order without a required physician evaluation. The resident was initially admitted in January and had an admission record dated in April reflecting a diagnosis of schizophrenia. A physician’s order dated in March showed that the resident had renewed PRN orders for Zyprexa (olanzapine) 10 mg IM every 8 hours as needed for schizophrenia manifested by verbal or physical aggression, for 14 days. However, there was no documentation that the attending physician or prescribing practitioner evaluated the resident prior to renewing this PRN antipsychotic order. During an interview, the DON confirmed that there was no physician evaluation for the renewed PRN Zyprexa order and acknowledged that the physician was supposed to evaluate the resident before ordering the PRN antipsychotic. The facility’s own “Psychotropic Medication Use” policy stated that PRN orders for psychotropic medications are limited to 14 days and that PRN antipsychotic orders cannot be renewed unless the attending physician or prescriber evaluates the resident and documents the appropriateness of the medication. The prescribing information for Zyprexa injection listed somnolence as an adverse reaction, and the surveyors concluded that the resident received an unnecessary psychotropic medication order because it was renewed without the required evaluation.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F 605- Rights to be Free from Chemical Restraints How Corrective action will be accomplished for those residents found to have been affected: Resident #1- was evaluated by the prescribing MD and the Order for Zyprexa was renewed on 04/16/26 for 14 days until 04/30/26. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential to be affected by this deficient practice. On 04/15/2026, a review of all the residents on PRN psychoactive medications was conducted by DON. No other residents were found to be affected by this deficient practice. All the residents with Psychoactive medications had duration of therapy and were currently evaluated by the provider. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The licensed nurses were in-serviced by DON on 4/15-5/1/26 regarding the need for having duration of therapy for all PRN psychoactive medication and the need for prescriber's evaluation at the time of renewal. All new orders for PRN psychoactive medications shall be reviewed during daily clinical meeting by IDT to assure compliance with this practice. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DT/DON shall report any non-compliance regarding this issue to monthly QAA committee to assure further continue compliance monthly for 3 months then every 6 months, then annually until compliance is met and sustained. Completion Date :5/8/2026
Inaccurate MDS Documentation of Antipsychotic GDR Contraindications
Penalty
Summary
Surveyors identified a deficiency related to the accuracy of Minimum Data Set (MDS) assessments for two residents receiving antipsychotic medications. For one resident, review of the MDS Section N – Medications, dated 2/25/26, showed the resident was receiving an antipsychotic and that a gradual dose reduction (GDR) was documented as contraindicated. However, the clinical record indicated the prescriber had documented GDR as contraindicated on 8/14/23, and the MDS Coordinator (MDSC) acknowledged during concurrent interview and record review that the GDR date entered on the MDS was incorrect and needed to be corrected. The facility’s policy titled “Comprehensive Assessments” stated that comprehensive MDS assessments are conducted to assist in developing person-centered care plans and are used to develop, review, and revise the resident’s comprehensive care plan. For a second resident, the MDS Section N – Medications, dated 3/2/26, also indicated the resident was receiving an antipsychotic and that GDR was documented as contraindicated. The resident’s “Plan of Care Note,” dated 2/13/26, showed the prescriber had documented GDR as contraindicated on 9/14/23, but the MDSC confirmed that the GDR date recorded on the MDS was incorrect. In interviews, the MDSC stated that the MDS is a comprehensive assessment of the resident at a specific point in time and that accuracy is important to reflect correct information and to know whether services are being provided, further stating that incorrect MDS information could lead to needed services not being provided. The DON stated that the MDS was expected to be accurate and that an inaccurate MDS was not current for the resident’s care.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F641-ACCURACY OF ASSESSMENTS How Corrective action will be accomplished for those residents found to have been affected: Resident #21- This resident GDR was considered on 2/13/26 by provider and stated that it was counter indicated. The MDS dated 2/25/26 was modified to reflect the consideration for GDR. Resident # 53-The MDS assessment of 3/2/26 was modified by the MDS coordinator to reflect the last GDR consideration by the MD was on 2/13/26. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents who are receiving psychoactive medications have potential to be affected by this deficient practice. The DON and MDS coordinator reviewed all the residents with psychoactive medications who have had any GDRs attempted or have been evaluated for GDRs and reviewed the MDS assessment to accurately reflect these GDRs. There were no other residents identified with having the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The MDS coordinator was in-serviced by DON on 04/17/2026 regarding reflecting the correct GDR status for all the residents reviewed each month. In addition, the list of all the residents reviewed for GDRs is to be made available to MDS coordinator by DON so that the correct GDR date can be reflected on MDS. The MDS coordinator to check for accuracy and to ensure that the MDS assessments for the residents who are due each month and to report any issues to the DON. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall report issues concerning accuracy of MDS assessments in Section N to monthly QAA committee for further review and intervention to ensure continued compliance monthly x 3 months then every 6 months and annually until compliance is met and sustained. Completion Date: 05/08/2026
Failure to Develop Care Plan After Resident Fall
Penalty
Summary
The facility failed to develop and implement an individualized, person-centered care plan following an actual fall experienced by Resident 32. The resident was admitted with a diagnosis of abnormalities of gait and mobility and reported losing balance and falling while getting out of bed on 4/13/2026. Review of the resident’s Admission Record and Care Plan Report showed there was no care plan problem or interventions related to this fall incident. During interviews, the resident confirmed the fall, and nursing staff, including an LVN and an RN, acknowledged that the resident had an unwitnessed fall on 4/13/2026 and that no care plan had been developed in response. Further review with the MDS Coordinator confirmed that no care plan was created for Resident 32 after the fall, despite the expectation that a short-term care plan should have been documented and initiated by the RN. The facility’s policies on comprehensive person-centered care plans and on managing falls and fall risk state that care plans must be developed and implemented for each resident, with interventions derived from comprehensive assessments and evaluations of fall risks and causes. These policies require staff to identify and document interventions related to specific risks to prevent falls and minimize complications, which was not done for Resident 32 after the documented fall event.
Plan Of Correction
Plan of Correction – F656 Develop/Implement Comprehensive Care Plan CFR(s): 483.21(b)(1)(3) How corrective action will be accomplished for those residents found to have been affected by the deficient practice: On 4/15/26 The facility immediately corrected the deficient practice for Resident #32. Upon identification of the missing care plan following the unwitnessed fall on 4/13/2026, the Registered Nurse initiated a post-fall assessment A person-centered fall care plan, including individualized fall risk interventions, measurable goals, and monitoring parameters, was initiated and implemented in the resident's medical record. Interventions included safety precautions, fall prevention strategies, staff monitoring, and resident-specific measures based on the identified cause and circumstances of the fall. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 4/15/26 , the Director of Nursing and MDS Coordinator, conducted a facility-wide audit of residents who experienced falls within the past 60 days to ensure that individualized short-term and/or comprehensive care plans were initiated, updated, and implemented timely following each fall incident. No other residents were affected by the deficient practice. What measures will be put into place or what systemic changes the facility will make to ensure that the deficient practice does not occur: On 4/15/26 - 5/1/26 , the Director of Nursing conducted an in-service education for licensed nurses, MDS staff, and interdisciplinary team members regarding the facility policy titled "Care Plans, Comprehensive Person-Centered" and "Falls and Fall Risk, Managing." Education included requirements for timely initiation and revision of care plans following falls, development of individualized interventions, documentation standards, implementation of interventions, and interdisciplinary communication. On 5/7/2026 The facility implemented a standardized "Post-Fall Care Plan Review Process" requiring licensed nurses to notify the MDS Coordinator/designee immediately following any actual fall event to ensure timely initiation or revision of the resident's care plan.Fall events are reviewed during daily clinical stand-up meetings to ensure care plan follow-through. How the facility will monitor its corrective actions to ensure that the deficient practice is being corrected and will not recur: The DON or designee will conduct audits of residents with falls to verify that individualized short-term and/or comprehensive care plans were initiated or revised timely and that interventions were implemented as ordered. Audits will be conducted weekly for four (4) weeks, then monthly for three (3) months or until substantial compliance is achieved. Any identified concerns will be addressed immediately through corrective action, re-education, and follow-up monitoring to ensure ongoing compliance.Audit results will be presented by the DON to the Quality Assurance and Performance Improvement (QAPI) Committee monthly for three (3) months. The QAPI Committee will review trends, ensure sustained compliance, and implement additional interventions as necessary.Completion date: 5/8/26
Failure to Reconcile Controlled Substance Records With MAR Documentation
Penalty
Summary
The deficiency involves the facility’s failure to ensure accurate accountability and documentation of controlled substances for a resident receiving tramadol for severe pain. The resident had a physician’s order dated 3/19/26 for tramadol 50 mg, one tablet by mouth every six hours as needed for severe pain. Review of the Controlled Substance Record (CSR) for this resident, dated 3/20/26, showed that nursing staff removed one tablet of tramadol on 3/24/26 at 7:48 AM and another tablet on 3/27/26 at 8:05 AM. However, the Medication Administration Record (MAR) for March 2026 did not show that tramadol was administered on those dates. During a concurrent interview and record review, an LVN acknowledged that the MAR was missing documentation and that it appeared the tramadol was not given on those dates, and stated that medication administration needed to be documented on the MAR. Additional staff interviews confirmed that facility expectations and procedures were not followed. Another LVN stated that nurses were supposed to verify controlled substance counts at each shift change to identify discrepancies and were required to document controlled substance administration in both the CSR and the MAR, and that these records should match. The Director of Staff Development stated that nurses were expected to sign out controlled medications on the CSR and document administration on the MAR, and that narcotic accountability procedures were intended to identify discrepancies. The DON similarly stated that the nurse was supposed to document the removed tramadol on the CSR and the administration on the MAR. The facility’s policy titled “Documentation of Medication Administration,” dated April 2007, indicated that administration of medication must be documented immediately after it is given, which was not reflected in the records for this resident’s tramadol doses.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations, Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F755-Pharmacy services/Procedures/Pharmacist/Records How Corrective action will be accomplished for those residents found to have been affected: Resident #41-The Controlled Substance Record (CSR) for this resident was reviewed by DON on 04/14/2026. The count of Tramadol on the CSR matched the pill count in the med cart. Residents continue to use Tramadol for pain. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents in the facility have the potential to be affected by this deficient practice. The DON/Designee reviewed all the Narcotic sheets/CSRs against the medication administration record for month of April 2026. There were no other residents found to be affected with the same deficient practice. C-What measures will be put in place or what systemic changes will you make to ensure the deficient practice does not recur: The licensed staff was in-serviced by DON on 04/15/2026- 05/01/2026 regarding documentation of medication administration that administration of medication must be documented after (never before) it is given. That is required for all PRN medications including Narcotics. The DON conducted a 1:1 in-service to LVN3 on 04/16/2026 regarding facility's policy on documentation of medication administration that administration of medication must be documented after (never before) it is given. The MRD shall conduct a weekly audit of Narcotic sheets in comparison to the documentation on the MARs to ensure compliance. The DON/Designee shall review these audits and intervene to ensure compliance. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DON shall report the results of medical records audit to monthly QAA committee for review and to assure continued compliance monthly x 3 months then q 6months and then annually to ensure compliance is met and sustained. Date of Completion: 05/08/2026
Improper Storage of Used Urinal with Bloody Urine at Bedside
Penalty
Summary
Surveyors identified a deficiency in infection prevention and control when a used urinal containing bloody urine was repeatedly observed on a resident's bedside table. During a morning observation, the urinal with bloody urine was placed next to the resident's water pitcher, with visible bloody urine on the outside near the opening and the lid left open. Later the same day, the urinal with bloody urine was again observed on the same bedside table, this time next to both a water pitcher and an empty food tray, with bloody urine still visible on the outside near the opening and the lid still open. A CNA confirmed during interview that the urinal with urine was on the bedside table next to an empty food tray and acknowledged that it should not be stored there. The facility's undated infection control policy, reviewed with the Infection Preventionist, stated that the infection control policies and practices are intended to maintain a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections. The Infection Preventionist stated that this policy was not followed when the urinal with bloody urine was found on the resident's bedside table.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F880-Infection Prevention and Control How Corrective action will be accomplished for those residents found to have been affected: Resident #32 prefers to keep his urinal on his bedside table and has occasional blood in the urine due to his diagnosis of Malignant Neoplasm of bladder. This issue has been addressed with the resident, and he continues to refuse to allow staff to remove his urinal or place it in a different location. On 05/04/2026 the IDT conducted an IDT meeting with the resident to make him aware of the risk involved with infection control. Resident did not want to change his preference. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential to be affected by this deficient practice. On 05/04/2026 the IDT members reviewed other residents for similar issues, and no other residents were identified with the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The nursing staff have been in-serviced by DSD/DON regarding attempting/offering to remove the urinals from the bedside tables on 04/15/2026-05/01/2026. The charge nurses and/or IP nurse shall conduct daily rounds to assure compliance and report any findings to DON for further follow up. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall report any findings from the IP rounds to monthly QAA committee for further review to ensure continued compliance monthly x 3 months and then every 6 months and annually until compliance is met and sustained. Completion Date: 05/08/2026
Failure to Protect Cognitively Impaired Resident From Sexual Abuse
Penalty
Summary
The facility failed to ensure a resident was free from sexual abuse when two cognitively impaired residents were found unclothed together in one resident's bed without prior assessment of their capacity to consent to sexual activity. One resident had dementia, schizoaffective disorder, and major depressive disorder, with documentation of fluctuating capacity to understand and make decisions and a Minimum Data Set (MDS) indicating moderately impaired cognition and a need for moderate assistance with ADLs. During an interview at her bedside, this resident stated she did not want to engage in sexual activity and did not consent to sexual contact with the other resident. The second resident involved also had dementia, schizoaffective disorder, and major depressive disorder, with an MDS showing moderately impaired cognition and a need for moderate assistance with ADLs. In an interview, he stated he liked women and liked to socialize with women but could not recall whether he engaged in sexual activity with the first resident. An LVN reported observing both residents unclothed in the first resident's bed and stated that, at the time of the incident, both residents verbally consented to sexual activity, but she was not aware of any assessment having been performed to determine either resident's capacity to consent. The DON stated the incident was considered sexual abuse, that it was not the facility's practice to allow sexual activity without appropriate assessment, and that the facility failed to ensure the resident was protected from sexual abuse, contrary to the facility's abuse prevention policy.
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