Above average — CMS composite of the measures below.
The next survey window likely opens around April 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Greensboro Nursing Home during CMS and state inspections, most recent first.
Food Items Stored Without Required Dates: The facility failed to store food in accordance with professional standards. A dietary staff member and the kitchen manager confirmed multiple items in dry storage, the refrigerator, and the freezer had no expiration or use-by dates, including milk that had already expired, along with corn muffins and pie crust without dates. The facility policy required refrigerated, frozen, and repackaged dry foods to be covered, labeled, and dated with a use-by date.
Inconsistent code status documentation was found for a resident whose EHR profile listed full code, while the care plan stated DNR/DNI and no code status order was present. The RP stated the resident was DNR, the Nurse Manager confirmed the discrepancy, and the Social Worker later produced a COLST showing DNR/DNI with provider signature, while a provider note still stated full code.
Resident-to-resident physical abuse occurred when a cognitively impaired resident with dementia-related behaviors entered another resident’s room, went through the resident’s belongings, and pushed the resident in the face, knocking off the resident’s glasses. The resident who was pushed reported being upset and unable to see, and later documentation noted a small bruise under the eye. The ADM and DON confirmed the incident was abuse.
Background Screening Checks Not Completed Before Employment: The facility failed to follow its background screening policy for two LNAs with direct access to residents. Record review showed the required state criminal background checks were not completed before employment, and the Administrator confirmed the checks were only completed the day before survey with no evidence they had been done earlier.
A resident with COPD, Type II DM, AFib, Parkinson’s disease, severe cognitive impairment, and high fall risk experienced a fall that was inaccurately documented by a nurse, who charted a witnessed self-transfer from a wheelchair and immediate assessment without documenting required VS or neuro checks until the next day. The facility’s investigation found that the resident’s physical abilities did not match the documented account, determined the fall was unwitnessed, and learned through LNA interviews that the nurse had asked them to change their witness statements, leading to the conclusion that the medical record had been falsified and that the facility’s fall assessment and documentation policies were not followed.
Three cognitively impaired residents, all dependent on staff for ADLs and prescribed psychotropic medications for conditions such as Alzheimer's disease and depression, did not have signed consent forms for these medications in their records. The facility also lacked a policy for obtaining psychotropic medication consent, as confirmed by the DON.
Two residents were subjected to verbal abuse by a visitor, specifically a spouse, who confronted and intimidated them in the hallway and in a resident's room. Witnesses reported that one resident became visibly upset and cried, while the other appeared fearful and withdrawn after the incident. The facility did not document the incident, investigate the matter, or implement care plan interventions to protect the residents from further abuse.
Staff and visitors observed a resident's spouse verbally abusing two residents, causing distress and emotional upset. Although one incident was reported to APS, neither incident was reported to the State Licensing Agency as required. Facility leadership confirmed they were unaware of the obligation to report to both APS and the State Licensing Agency.
Two residents were involved in an incident where one resident's spouse verbally confronted another resident, causing distress. The facility did not document the event in the affected resident's record, failed to investigate the allegation of abuse, and did not report the incident to the State Licensing Agency as required. Interviews confirmed that staff were unaware of the need to report such incidents to both APS and the State agency.
Expired Spectrum Hand Sanitizer and Sani-cloth germicidal wipes were discovered in the medication storage area and had not been removed after their expiration. An LPN confirmed the expired status of these items.
The facility did not follow professional standards for food storage and kitchen sanitation, as expired food was found in storage, melted plastic was present on a kitchen wall, and personal items along with a dirty mop bucket were stored in a freezer room, as confirmed by food service staff.
The facility did not complete a required risk assessment to identify areas in the water system where Legionella could grow, as outlined in its own Legionella Water Management Program policy. Both the Administrator and Director of Maintenance confirmed that no such assessment was performed, and areas at risk for Legionella growth were not identified.
A resident exhibiting aggressive behaviors was struck by an LNA with a package of wipes during an altercation, as witnessed by another LNA. The witnessing LNA delayed reporting the incident to administration and authorities, resulting in a failure to promptly notify the proper agencies about the suspected abuse.
A resident receiving hospice and comfort care was administered lorazepam without a documented end date or proper prescriber justification for extending the PRN order beyond 14 days, contrary to facility policy and regulatory requirements. The DON relied on pharmacist review, which did not address the medication, and failed to provide the necessary documentation for continued use.
A resident was transferred to the hospital, but the facility did not provide or document the required bed-hold notice to the resident or their representative, as confirmed by record review and the DON.
A resident with Alzheimer's dementia and a history of multiple falls did not have their care plan properly reviewed, revised, or implemented after repeated incidents. Required interventions such as non-skid strips and a fall mat were not present in the room, and there was no documentation of completed screenings, evaluations, or OT referrals as outlined in facility policy. The DON confirmed that a fall mat should have been in place, but no further assessment results were provided.
A resident receiving hospice services did not have hospice care orders, progress notes, or care plan updates documented in the medical record. The DON confirmed that communication with the hospice provider was only verbal and that no written documentation or records from hospice had been received, resulting in a lack of coordinated and documented hospice care measures.
The facility did not ensure that monthly Medication Regimen Reviews (MMRs) were completed and documented for a resident, and failed to act on a pharmacist's recommendation and physician's order for a digoxin level test for another resident. The DON was unable to provide evidence of the required MMR or the completion of the ordered lab test, despite repeated pharmacist requests.
The facility did not obtain or document laboratory results as ordered for two residents, including a basic metabolic panel and a digoxin level, despite repeated reminders from the consulting pharmacist and physician orders. The DON was unable to locate the required lab results in the records or confirm that the tests were completed as ordered.
The facility failed to assess the competency and skill sets of its nursing staff, including LNAs and LPNs, to ensure they could meet residents' individualized needs. A review revealed that one LNA and two LPNs lacked evidence of required competency evaluations. The Administrator confirmed these findings.
The facility did not employ a full-time or part-time dietitian and lacked a certified Director of Nutrition Services. The Dietary Manager's file showed no certification, and the administrator confirmed these staffing deficiencies.
The facility did not establish a water management program to minimize Legionella risk. The DON, maintenance director, and administrator were unaware of such a program, and no assessment of the building's water system had been conducted.
A resident with severe cognitive impairment was exposed in a common area during medication administration, violating privacy and dignity standards. Additionally, the facility's locked environment restricted residents' autonomy, requiring staff supervision for outdoor access. The facility lacked policies for assessing residents' independence and managing a locked facility, causing frustration among residents and visitors.
Food Items Stored Without Required Dates
Penalty
Summary
The facility failed to store food in accordance with professional standards for food service safety. During observation and interview, a dietary staff member confirmed there were no expiration dates on two six-pound ten-ounce cans of cream style corn in dry storage, one six pound can of mandarin oranges in light syrup in dry storage, twelve ounces of turkey gravy mix in dry storage, one gallon of buttermilk ranch dressing in the refrigerator, one gallon of creamy Italian dressing in the refrigerator, and one sixteen-ounce container of beef base in the refrigerator. On a later observation with the kitchen manager, she stated that some food items do not arrive with an expiration date, and she then confirmed half gallon containers of 2% Hood milk that had expired in the refrigerator, as well as corn muffins and pie crust in the freezer without an expiration or use-by date. The facility policy titled Food receiving and Storage stated that foods stored in a refrigerator or freezer are to be covered, labeled, and dated with a use-by date, and that dry foods removed from original packaging are to be labeled and dated with a use-by date.
Inconsistent Code Status Documentation
Penalty
Summary
The facility failed to ensure that one resident’s medical record clearly communicated the resident’s code status. Resident #4 did not have a COLST in the record, and the EHR profile page listed the resident as full code. At the same time, the resident’s care plan intervention dated 2/26/26 stated the resident was DNR/DNI and that care-limiting orders were in place if the resident were found unconscious, without a pulse, or not breathing. There was also no code status order in the record, while a provider note dated 3/12/26 stated the resident’s code status was full code with CPR and intubation. During interview, the resident’s responsible party stated that Resident #4 had a DNR code status. The Nurse Manager confirmed there should be a code status order and acknowledged the discrepancy between the profile page, care plan, and provider note. The Social Worker stated the resident was DNR and that he had sent a COLST form to the provider, but could not locate his copy of the form; he also stated the way the code status was documented was confusing. Later, the Social Worker provided the COLST form, which showed the resident was DNR/DNI with a provider signature and date of 2/23/26. The facility policy stated nursing would review physician orders for congruity and notify the physician if a discrepancy was identified between the resident’s directive and physician orders.
Resident-to-Resident Physical Abuse
Penalty
Summary
The facility failed to ensure one resident remained free from physical abuse during a resident-to-resident altercation. Resident #26 had diagnoses including dementia with behavioral disturbance, visual hallucinations, Alzheimer's disease, anxiety disorder, and cognitive communication deficit, and was care planned as having a potential to be physically aggressive toward other residents due to a history of resident-to-resident aggression, poor impulse control, hallucinations, pacing, yelling, swearing, and wandering. The care plan also identified the resident as an elopement risk and wanderer with impaired safety awareness and severe cognitive impairment. According to the facility’s summary report, Resident #28 entered [his/her] room and found Resident #26 going through [his/her] closet. Resident #28 reported becoming upset, yelling at the other resident, and then being pushed in the face by Resident #26, which caused [his/her] glasses to fall to the floor. Staff later found Resident #26 still in the room and removed [him/her]. Resident #28 had a slight red mark on the side of [his/her] nose, and later documentation noted a small bruise under the right eye where the eyeglasses rested. The facility’s investigation report and interviews with the Administrator and DON confirmed that resident-to-resident abuse occurred when Resident #26 struck Resident #28 in the face and knocked [his/her] glasses to the floor.
Background Screening Checks Not Completed Before Employment
Penalty
Summary
Develop and implement policies and procedures to prevent abuse, neglect, and theft was cited after the facility failed to ensure its background screening policy was followed for 2 of 5 employees, both Licensed Nursing Assistants. The facility policy stated that employment background screening checks, reference checks, and criminal conviction investigation checks are conducted on all applicants with direct access to residents, and that background and criminal checks are initiated within two days of an offer of employment and completed prior to employment. Record review showed LNA #1 was hired on 7/8/25 and LNA #2 was hired on 8/29/25, but neither had [NAME] State criminal background checks completed prior to 5/19/26. During interview on 5/20/26 at 10:02 AM, the Administrator confirmed the [NAME] State criminal background checks had been completed the day before for the two LNAs and that there was no evidence the checks had been completed prior to survey.
Falsified Fall Documentation and Failure to Complete Required Post-Fall Assessments
Penalty
Summary
The deficiency involves failure to maintain accurate and truthful documentation and to follow the facility’s fall assessment protocol for a cognitively impaired resident. The resident had COPD, Type II diabetes, atrial fibrillation, and Parkinson’s disease, a BIMS score of 3 indicating cognitive impairment, was dependent on staff for ADLs and hygiene, and was at risk for falls due to deconditioning, gait/balance problems, and Parkinson’s. A nursing progress note dated 2/19/26 documented that the resident attempted to transfer independently from a wheelchair, stood up, then sat down on the floor, and joked about going to bed and missing the floor. The note stated the resident was immediately assessed, had no complaints of pain or discomfort, and was helped up and wheeled to the nurse’s cart until dinner, with emotional support provided. However, there was no documentation of vital signs or neurological checks until the following day, 2/20/26, despite the facility’s Falls-Clinical Protocol requiring assessment and documentation of vital signs, neurological status, cognition/level of consciousness, pain, musculoskeletal function, and other fall-related factors after a fall. Further review of the facility’s internal investigation showed that an incident report identified the event as a fall and indicated the resident’s representative was notified, but a risk management report found that the incident note and nursing progress note did not match the resident’s physical capabilities. The DON reported to the State Agency that the resident was incapable of rolling on the floor or moving independently as described, and the facility determined the fall was actually unwitnessed and that the resident’s representative had not been notified. Interviews with two LNAs revealed that the nurse involved had asked them to change their witness statements about the fall. Based on staff interviews and chart reviews, the facility concluded that the information in the medical record regarding the fall was falsified, in violation of the facility’s Charting and Documentation policy requiring objective, complete, and accurate documentation.
Failure to Obtain Psychotropic Medication Consent for Cognitively Impaired Residents
Penalty
Summary
The facility failed to ensure that three residents with cognitive impairment were fully informed and able to make treatment decisions regarding their prescribed psychotropic medications. Record review showed that all three residents had significant cognitive deficits, as indicated by low BIMS scores, and were dependent on staff for activities of daily living and hygiene. Each resident had been prescribed psychotropic medications, including quetiapine fumarate and lorazepam, for conditions such as Alzheimer's disease, dementia, depression, anxiety, and related symptoms. Despite these prescriptions, there were no signed psychotropic medication consent forms in the medical records of any of the three residents. Additionally, the facility did not have a policy in place regarding obtaining consent for psychotropic medications from residents or their representatives. The DON confirmed during interviews that the facility lacked both the required consent forms and a related policy.
Failure to Protect Residents from Verbal Abuse by Visitor
Penalty
Summary
The facility failed to protect residents from verbal abuse by a visitor, specifically the spouse of one resident, affecting two residents. According to progress notes and interviews, the spouse was reported to have verbally abused their partner and another resident in the hallway, including pointing a finger and making aggressive statements. Witnesses described the affected resident as visibly upset and crying, and noted that the spouse's behavior had been problematic on previous occasions. After the incident, the resident who was verbally abused appeared distressed and hesitant to leave their room. Record reviews revealed that there were no care plan interventions in place to address or prevent further abusive behavior by the visitor toward either resident. Additionally, there was no documentation of the incident or its psychosocial impact on the second resident, nor evidence of an investigation into the event. The Director of Nursing confirmed the occurrence of the verbal abuse and the resulting fear experienced by the resident.
Failure to Timely Report Suspected Abuse Incidents
Penalty
Summary
The facility failed to report incidents of suspected abuse involving two residents. According to interviews and record reviews, a staff member and a visitor reported that a resident's spouse was verbally abusive to both their spouse and another resident. The spouse confronted another resident in the hallway, pointed a finger, and made aggressive statements, causing the second resident to become visibly upset and cry. The spouse then took their partner into a room and closed the door, after which the resident appeared distressed and expressed a desire to leave the room. These events were witnessed by staff and visitors, and were documented in progress notes by the Social Worker and DON. Despite these documented incidents and witness statements, the facility did not submit incident reports to the State Licensing Agency for either resident. While a report was filed with Adult Protective Services (APS) regarding the incident between the resident and their spouse, no report was made to APS or the State Licensing Agency regarding the incident involving the second resident. During interviews, the DON and Administrator confirmed their lack of awareness of the requirement to report to both APS and the State Licensing Agency, and acknowledged that no such reports had been made.
Failure to Investigate and Report Alleged Verbal Abuse
Penalty
Summary
The facility failed to thoroughly investigate an allegation of verbal abuse involving two residents and a visitor. According to progress notes and interviews, a visitor reported that the spouse of one resident verbally confronted another resident in the hallway, pointing a finger and using aggressive language, which caused the second resident to become visibly upset and cry. The visitor also noted that the spouse had a history of similar behavior and that the affected resident appeared distressed after the incident. Despite this, there was no documentation in the second resident's medical record regarding the altercation, nor evidence that the incident was investigated as an allegation of abuse. Further review revealed that the incident was not reported to the State Licensing Agency, and no summary of an investigation was sent as required. While the facility did file a report with Adult Protective Services (APS) concerning the interaction between the resident and their spouse, no such report was made regarding the incident involving the second resident. Interviews with the DON and Administrator confirmed that they did not investigate or report the incident as abuse, and were unaware of the requirement to report such allegations to both APS and the State Licensing Agency.
Expired Medications and Biologicals Found in Medication Storage
Penalty
Summary
During an observation of the medication cart, an 8 oz bottle of Spectrum Hand Sanitizer and a package of three Sani-cloth germicidal disposable wipes were found with expiration dates that had already passed. These expired items were located in the medication storage room and had not been removed after their expiration. An LPN confirmed the presence of the expired medications and biologicals and acknowledged that they were expired.
Improper Food Storage and Unsanitary Kitchen Conditions
Penalty
Summary
The facility failed to store food in accordance with professional standards and did not maintain a sanitary kitchen environment. During observation, four packages of cream of wheat with expiration dates that had already passed were found in dry storage, and a food service staff member confirmed that these items were expired. Additionally, melted plastic was observed on the wall behind the toaster, which the food service worker stated had been present for about a year. In a room containing two large freezers, hats were found hanging from pipes on the ceiling, coats were hung on the wall, and a dirty mop bucket with mop water was on the floor. The food service staff member confirmed that these storage practices were typical for the area.
Failure to Conduct Legionella Risk Assessment in Water Management Program
Penalty
Summary
The facility failed to implement an effective infection prevention and control program specifically related to Legionella prevention. Record review revealed that the facility's water management program did not include a risk assessment to identify areas within the building where Legionella bacteria could potentially grow and spread. The facility's own Legionella Water Management Program policy requires identification of such areas, including storage tanks, water heaters, filters, aerators, showerheads, hoses, and other equipment, as well as specific control measures, monitoring systems, and documentation. However, these steps were not completed as required by the policy. During an interview, both the Administrator and the Director of Maintenance confirmed that a risk assessment had not been conducted, and areas in the building where Legionella could reside had not been identified. The Director of Maintenance stated that they did not believe there were any areas in the facility where Legionella could grow, further confirming the lack of compliance with the facility's policy and regulatory expectations.
Failure to Timely Report Alleged Abuse to Authorities
Penalty
Summary
The facility failed to ensure that an allegation of abuse was reported promptly to facility administration, Adult Protective Services, and the State Licensing Agency. A resident who had been admitted in May 2025 and was exhibiting aggressive behaviors required staff intervention and an emergent hospital transfer. On 5/8/2025, a Licensed Nursing Assistant (LNA) witnessed another LNA hit the resident with a package of wipes during an incident where the resident was hitting the staff member and then lunged at her. However, the witnessing LNA did not report the incident until 5/22/2025, resulting in a delay in notifying the appropriate authorities about the suspected abuse.
Failure to Ensure Proper Documentation and Duration for PRN Psychotropic Medication
Penalty
Summary
A deficiency was identified when a resident with Alzheimer's dementia, major depressive disorder, and anxiety disorder was administered lorazepam (Ativan) without proper indication for use and without a documented discontinuation date. The resident was dependent on staff for activities of daily living and was receiving hospice and comfort-directed care. The physician's order requested continuation of lorazepam for anxiety and agitation, but did not specify an end date. The order was entered into the electronic health record by the DON as a PRN medication to be given every four hours as needed until a specified date, but this did not align with the original physician's order. Facility policy required that PRN psychotropic medications not be continued beyond 14 days unless the prescriber documented the rationale and specified the duration. Review of the records showed no documentation from the prescriber justifying the extension or specifying the number of days for continued use. The DON relied on the pharmacist's monthly review as justification, but the review did not address the lorazepam order. Additionally, a reference document provided by the pharmacist clarified that there is no exception to the 14-day rule for comfort care or hospice orders, yet the required documentation was still not present.
Failure to Provide Bed-Hold Notice Upon Hospital Transfer
Penalty
Summary
The facility failed to provide required documentation regarding bed-hold policies to a resident or their representative following the resident's transfer to the hospital. Record review showed that the resident was admitted and later transferred to the hospital, but there was no documented evidence that a bed-hold notice was given at the time of transfer. The facility's own bed-hold policy states that residents or their responsible parties must be notified of their right to return and that this notification should be documented in the medical record. During an interview, the DON confirmed that there was no documentation of the bed-hold notice for this resident and was unable to locate the required document.
Failure to Review, Revise, and Implement Fall Prevention Care Plan
Penalty
Summary
The facility failed to review, revise, and implement care plans for a resident with a history of falls. The resident, who has diagnoses including Alzheimer's dementia, major depressive disorder, and anxiety disorder, was dependent on staff for activities of daily living and required assistance with food and fluid intake. Despite multiple documented falls over several months, there was no evidence that the facility completed screenings, reviews, evaluations, or occupational therapy (OT) referrals as interventions following these incidents. The facility's own policies require staff and physicians to reevaluate and reconsider interventions for residents who continue to fall, and to monitor and document responses to interventions, but these steps were not documented as completed for this resident. Additionally, the resident's care plan included interventions such as non-skid strips by the bed and a fall mat on the right side of the bed, but observations on multiple dates revealed that these items were not present in the resident's room. The DON confirmed that a fall mat should have been in place when the resident was in bed. Although a printed copy of an OT referral was provided, there was no further documentation regarding the results of assessments or referrals. These failures demonstrate that the facility did not follow its own policies or ensure that care plan interventions were implemented and maintained for the resident at risk for falls.
Failure to Coordinate and Document Hospice Care for Resident
Penalty
Summary
The facility failed to coordinate and implement hospice care measures for a resident who had been receiving hospice services. Although there was a physician's order for hospice care, the resident's medical record did not contain any additional hospice care orders, hospice progress notes, updates to the care plan regarding hospice interventions, or documentation indicating when hospice care was provided. The facility's own hospice policy requires coordination with the hospice provider, documentation of communication, and inclusion of the hospice plan of care in the resident's care plan, none of which were present in this case. Interviews with the DON revealed that the facility had not received any medical records or documentation from the hospice agency for the resident, and that communication with hospice was only verbal. The DON acknowledged that it often takes time to receive information from the hospice provider and that there was no written documentation to guide the facility's implementation of hospice interventions for the resident.
Failure to Complete and Act on Monthly Medication Regimen Reviews
Penalty
Summary
The facility failed to ensure that monthly Medication Regimen Reviews (MMRs) were completed and acted upon as required by policy. For one resident, there was no evidence that the MMR was completed for the month of March 2025, and the Director of Nursing (DON) confirmed that she could not produce the required documentation. This indicates that the process for ensuring regular pharmacist reviews and documentation was not followed for this resident. Additionally, for another resident, the pharmacist identified the need for a one-time digoxin level test during the MMR, which was subsequently ordered by the physician. However, there was no evidence that the facility acted on this order, as the required digoxin level was not obtained or documented in the resident's record in a timely manner. The pharmacist repeatedly noted the absence of the test result in subsequent monthly reviews, and the DON was unable to provide evidence that the order was carried out as directed.
Failure to Obtain and Document Ordered Laboratory Results
Penalty
Summary
The facility failed to obtain and document laboratory results as ordered by physicians for two residents. For one resident, a basic metabolic panel (BMP) was drawn as ordered, but there was no evidence in the medical record that the results were obtained, reviewed, or acted upon. The consulting pharmacist noted the missing results during a medication regimen review and requested that the results be obtained and scanned into the electronic health record, but this was not completed. The Director of Nursing (DON) confirmed that the BMP results could not be located in the resident's chart or the laboratory's record system. For another resident, the pharmacist identified the need for a one-time digoxin level test, which the physician approved and ordered. Despite repeated monthly reminders from the pharmacist in subsequent medication regimen reviews, there was no evidence that the digoxin level was obtained or documented as ordered. The only available digoxin level result was from a later date, and the DON was unable to provide evidence that the laboratory service was obtained as initially ordered or that the pharmacist's recommendations were followed.
Lack of Competency Evaluations for Nursing Staff
Penalty
Summary
The facility failed to ensure that licensed nurses and licensed nursing assistants were assessed for competency and skill sets necessary to provide care and respond to each resident's individualized needs. This deficiency was identified through a review of employee training files and interviews. Specifically, one out of three sampled Licensed Nursing Assistants (LNAs) had no evidence of any competency evaluation to demonstrate the necessary skills for resident care. Additionally, two out of three Licensed Practical Nurses (LPNs) lacked evidence of annual competency evaluations. The Administrator confirmed the absence of competency evaluations for these staff members during an interview.
Deficiency in Nutrition Services Staffing
Penalty
Summary
The facility failed to employ a full-time or part-time dietitian and a certified Director of Nutrition Services, as required for the food and nutrition service. A review of the Dietary Manager's employee file revealed no documented evidence of the necessary certification for Dietary Managers. During an interview, the facility's administrator confirmed the absence of a full-time dietitian and a certified Director of Nutrition Services.
Failure to Establish Water Management Program
Penalty
Summary
The facility failed to establish and maintain a water management program to minimize the risk of Legionella and other opportunistic pathogens in the building's water systems. During an interview, the Director of Nursing (DON), who is also the Certified Infection Preventionist, admitted to having no knowledge of a water management program specific to the facility. Additionally, both the maintenance director and the administrator confirmed their lack of awareness regarding the existence of such a program. They also acknowledged that an assessment of the building had not been performed, and a program to minimize the risk of Legionella and other opportunistic pathogens in the water system had not been developed.
Privacy and Autonomy Deficiencies in LTC Facility
Penalty
Summary
The facility failed to protect the privacy and dignity of a resident with severe cognitive impairment and multiple diagnoses, including dementia and parkinsonism. An LPN administered medication in a common area, exposing the resident's abdomen and undergarments to others, which violated the facility's policy on resident privacy. The LPN acknowledged the mistake, and the Director of Nursing and Administrator confirmed that the resident's privacy was not respected according to the facility's guidelines. Additionally, the facility maintained a locked environment, restricting residents' ability to exercise their right to self-determination and access to the outside. Residents could only go outside with staff supervision, and visitors faced challenges entering and exiting the facility due to locked doors. The facility lacked a policy for assessing residents' ability to go outside independently and did not have a procedure for operating a completely locked facility. This situation caused frustration among residents and their families, as they were dependent on staff availability to access the outdoors.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 35 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Greensboro
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Union House Nursing Home | 6.8 mi | ★★★★★ | 11 | 0 |
| The Manor, Inc. | 15 mi | ★★★★★ | 8 | 0 |
| Maple Lane Nursing Home | 15 mi | ★★★★★ | 3 | 0 |
| Pines Rehab & Health Center | 15.1 mi | ★★★★★ | 2 | 0 |
| St. Johnsbury Health & Rehab | 16.4 mi | ★★★★★ | 11 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Greensboro Nursing Home.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.