Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Waverly Rehabilitation And Healthcare Center during CMS and state inspections, most recent first.
Incomplete ABN and Missing Acknowledgment of Non-Coverage Notice: Facility staff failed to ensure an ABN for a resident was properly completed and acknowledged. The notice was not dated or signed, the resident was not given the document, and the emergency contact did not sign it either. Staff also checked an option on the form without the resident making a choice, and the resident was not informed due to cognitive deficit.
Failure to Protect Residents From Abuse and Neglect: The facility failed to protect two residents from abuse and neglect, including verbal abuse toward one resident with moderate cognitive impairment and neglect of another resident with severe cognitive impairment when care and medications were withheld. The record lacked documentation of proper investigations and state reporting for both incidents, and abuse education was not provided until well after the events. The facility’s own policy required immediate reporting, investigation, and notification, but those steps were not documented.
Failure to Investigate and Report Abuse and Neglect Allegations: The facility failed to investigate, document, and report abuse/neglect allegations involving two residents. One resident with moderate cognitive impairment was allegedly verbally abused by the former Administrator in front of CNA students, but no facility investigation or State report was found. Another resident with severe cognitive impairment and total ADL dependence was allegedly neglected when care and meds were withheld, and the facility also could not produce investigation records or State reporting. Abuse education was documented after the incidents.
Failure to Report Abuse and Neglect Allegations: The facility did not report allegations of abuse and neglect involving two residents to the proper authorities. One resident with moderate cognitive impairment had a sexual abuse allegation involving a CNA student, and another resident with severe cognitive impairment had a roommate-related abuse incident plus an allegation that staff withheld meds and ADL care. Current leadership could not produce investigation records or evidence that the incidents were reported to the state agency or APS.
Failure to Investigate Abuse and Neglect Allegations: The facility did not document or produce a thorough investigation for two residents involving alleged sexual abuse by CNA students, a roommate throwing water on a resident, and alleged withholding of meds and ADL care. Records and interviews showed no investigation reports, no related nursing/social work/MD documentation, and no state reporting documentation available from the facility.
Incomplete ABN and Missing Acknowledgment of Non-Coverage Notice
Penalty
Summary
The facility failed to ensure correct completion and acknowledgment of receipt of an insurance Advance Beneficiary Notice (ABN) of Non-Coverage for one resident in a sample of six. The ABN for Resident #1 was reviewed and found to be not dated and not signed. Page 1 listed the resident’s name and an effective date that current skilled nursing facility services would end on 7-14-25, and it stated that an immediate appeal should be requested no later than noon on the day before the effective date. The notice also included contact information for Livanta LLC for appeal purposes. Additional documentation on page 2 stated that an emergency contact was called on 7-11-25 to inform her that the resident’s last covered day of skilled service would be 7-14-25, and that the resident was not informed due to cognitive deficit. However, the document was not signed by the resident or the emergency contact, and no date was documented by the signature line. The last page showed that Option 3 was checked by facility staff, indicating the resident did not want the care listed above, but the Social Services Director stated she had not mailed a copy of the document for signature to the emergency contact or given a copy to the resident. The Administrator stated the ABN was not completed correctly.
Failure to Protect Residents From Abuse and Neglect
Penalty
Summary
The facility failed to protect two residents from abuse and neglect and failed to fully investigate or report the incidents. For one resident, who had stroke, HTN, depression, COPD, and moderate cognitive impairment but could communicate and ambulate with a walker or wheelchair, staff did not prevent verbal abuse involving a former Administrator yelling at the resident to get back in his room and not come out after an alleged sexual abuse incident involving a CNA student. The record review found no nursing, social work, or physician documentation of the incident, and the facility could not produce an investigation record or a report to the state agency. Staff education on abuse was documented 43 days after the incident. For the second resident, who had anorexia, anxiety, depression, HTN, dementia, malnutrition, hypothyroid disease, and severe cognitive impairment, staff failed to prevent neglect when care and medications were withheld on the day of the incident. The resident was completely dependent on staff for ADLs and was incontinent of bowel and bladder. The record also showed an incident in which the resident’s roommate threw water on her while she was in bed, after which staff cleaned her and moved her to another room. The care plan did not include an entry for that abuse event, and nursing, social work, and physician progress notes did not show documentation of the neglect allegation. The current Administrator and DON stated they could not find investigations or reports related to either resident’s incidents, and the facility stated the former DON had allegedly conducted the investigations but was no longer employed. For the neglect allegation, medication records contained signatures showing medications were administered on the day staff said care and medications were not provided, and the DON could not account for the signatures because they were from different nurses than the assigned nurse. The facility’s abuse policy required immediate reporting, investigation, and notification to the Department of Health, but the report states these steps were not completed for the incidents described.
Failure to Investigate and Report Abuse and Neglect Allegations
Penalty
Summary
The facility failed to investigate, report, and follow its abuse policy after an allegation of verbal abuse involving a resident who had moderate cognitive impairment, could be understood and understand others, and required limited assistance with mobility and self-care. The resident had diagnoses including stroke, hypertension, depression, and chronic obstructive respiratory disease. The record showed no nursing, social work, or physician progress notes documenting the incident, and the current Administrator stated no investigation documents could be found other than 15-minute check sheets. Two staff members stated they remembered the former Administrator yelling at the resident and telling him to get back in his room and not come out after he attempted to walk down the hallway with students present. A letter from the former Administrator to the Virginia Department of Health Professionals showed the matter had been investigated by that agency, but the facility could not produce its own investigation or any report to the State Agency. The facility’s abuse policy stated that all possible abuse or neglect incidents were to be immediately brought to the shift supervisor and Abuse Coordinator, investigated through interviews with the resident, other residents, and staff, reviewed by leadership, and reported to the Department of Health if abuse was proven. The policy also stated that failure to report suspected abuse would be considered abuse and grounds for termination. Employee education records showed abuse training was dated 43 days after the incident. The Social Worker stated she learned of the allegation after the fact and did not witness it, while the current Administrator stated the former DON allegedly conducted the investigation and that corporate office had no documents related to the incident. The facility also failed to prevent neglect and failed to implement its abuse policy after an allegation involving another resident who had severe cognitive impairment, was completely dependent on staff for ADLs, and was incontinent of bowel and bladder. The resident had diagnoses including anorexia, anxiety, depression, hypertension, dementia, malnutrition, and hypothyroid disease, and had been on hospice before death. The record showed the resident’s roommate threw water on the resident while she was in bed, after which staff cleaned her and moved her to another room. The DON stated two staff members were terminated because it was found they were guilty of neglect, but the facility could not find any investigation records or reports to the State Agency. The Social Worker stated she knew of the allegations only after the fact and did not witness them. Medication records showed signatures indicating medications were administered on the day staff said the resident did not receive care or medications, and the DON could not account for those signatures. The current Administrator stated no investigation documents could be found, and the facility again could not produce records showing the abuse policy had been implemented.
Failure to Report Abuse and Neglect Allegations
Penalty
Summary
The facility failed to report allegations of abuse and neglect to the proper authorities for two residents. For one resident, who had diagnoses including stroke, hypertension, depression, and chronic obstructive respiratory disease and had moderate cognitive impairment, the record showed a sexual abuse allegation involving a high school CNA student. The resident required limited assistance with mobility and was independent with eating, toileting, and hygiene. The chart contained care plan entries and 15-minute checks, but there was no indication in the nursing, social work, or physician progress notes that the incident had been reported to the state survey agency or adult protective services. Interviews with current leadership and staff showed that the current Administrator and DON could not locate an investigation or documentation beyond the 15-minute check sheets. The Social Worker stated she learned of the allegation after the fact and did not witness it, but recalled that police responded and that the resident later went to court. Two staff members stated they remembered the former Administrator yelling at the resident to get back in his room after the incident. A letter from the former Administrator to the Virginia Department of Health Professionals showed that the matter had been investigated by that agency, but the facility could not produce evidence that it had reported the allegation to the state survey agency or APS. For the second resident, who had diagnoses including anorexia, anxiety, depression, hypertension, dementia, malnutrition, and hypothyroid disease and had severe cognitive impairment, the record showed that a roommate threw water on the resident while she was in bed and that she was moved to another room. The record also reflected an allegation that two staff members withheld medication and ADL care, and the DON stated those staff were terminated because the resident had not received care or medications. However, the facility could not produce an investigation or evidence that the abuse/neglect allegation had been reported to the state agency. Medication records contained signatures indicating medications were administered on the day in question, but the DON could not account for the signatures, and the current Administrator stated no related investigation or reporting documentation could be found.
Failure to Investigate Allegations of Abuse and Neglect
Penalty
Summary
The facility staff failed to investigate allegations of abuse and neglect for two residents. For one resident, who had diagnoses including stroke, hypertension, depression, and chronic obstructive respiratory disease and whose MDS coded moderate cognitive impairment, the record contained no nursing, social work, or physician documentation of the alleged incident involving CNA students. The resident’s care plan included an entry for sexual abuse by a minor high school CNA student, with interventions that were later changed from 1:1 supervision to 15-minute checks and a move to a private room, but the current Administrator could find no investigation or related documents other than the 15-minute check sheets. Interviews with the current Administrator, DON, and Social Worker showed that the former Administrator and former DON were no longer employed and that no investigation report could be produced. The Social Worker stated police responded to the allegation and that the resident later went to court, but the facility had no investigation records available. Two staff members interviewed by telephone stated they remembered the former Administrator yelling at the resident to get back in his room and not come out after he attempted to walk down the hallway with students present. A letter from the former Administrator to the Virginia Department of Health Professionals showed the complaint had been investigated by that agency, but the facility itself had no documented abuse investigation or follow-up report. For the second resident, who had diagnoses including anorexia, anxiety, depression, hypertension, dementia, malnutrition, and hypothyroid disease and whose MDS coded severe cognitive impairment and total dependence for ADLs, the facility also failed to fully investigate abuse and neglect allegations. The record documented that the resident’s roommate threw water on her while she was in bed and that she was cleaned and moved to another room, but there was no care plan entry for that abuse event. The DON stated two staff members were terminated because the resident had not received care or medications on one day, yet the facility could not produce investigation records or reports to the state agency. Medication records for the second resident showed signatures indicating medications had been administered on the day in question, but the DON could not account for the signatures and stated they were from different nurses than the nurse assigned that day. The current Administrator again stated no investigation documentation could be found, and the facility’s abuse policy required immediate reporting, investigation, review of findings, and notification to the Department of Health when abuse or neglect was alleged. Staff education records showed abuse training was completed after the incidents, but no investigation documentation was available for either resident.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 81 citations issued within 25 miles in the last 12 months — including the 3 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Waverly
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Battlefield Park Healthcare Center | 19.4 mi | ★★★★★ | 2 | 0 |
| Petersburg Healthcare Center | 20.3 mi | ★★★★★ | 20 | 1 |
| River View On The Appomattox Health & Rehab Center | 20.6 mi | ★★★★★ | 0 | 0 |
| Wonder City Rehabilitation And Nursing Center | 20.7 mi | ★★★★★ | 21 | 1 |
| Riverside Lifelong Health & Rehabilitation Patri | 21.2 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.