Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at C C Young Memorial Home during CMS and state inspections, most recent first.
Residents were not treated with dignity when two residents were left seated at dining tables while the other residents at those tables were served lunch and began eating. One resident had severe cognitive impairment and needed eating assistance, and another resident had moderate cognitive impairment with dysphagia and also needed assistance. Interviews with the resident, the Speech Therapist, the CNA, the Unit Manager, the DON, and the Administrator confirmed that meal service at the same table was inconsistent, with specialty items and kitchen tray timing contributing to residents waiting while others ate.
Failure to Deliver Resident Mail Timely and Consistently: The facility failed to ensure residents had access to and privacy in communication methods, including the right to send and receive mail. In a confidential group interview, multiple residents stated mail was not distributed on Saturdays or was never distributed to them, and one resident said mail was given out whenever staff felt like it. The Admin said Life Enrichment was responsible for mail delivery, while the Life Enrichment manager stated mail received on Saturday was delivered the following Monday, despite the facility policy requiring mail delivery Monday through Saturday and within 24 hours.
Improper Hair Restraints and Inadequate Dish Sanitizer Concentration: The facility failed to follow food safety standards in the kitchen when the DON, Executive Chef, and other dietary staff were observed without proper hair or facial hair restraints while handling or moving food items. The facility also failed to maintain the manual dishwashing sanitizer at the proper chemical concentration, as a Porter tested the solution and the strip read zero, indicating no sanitizer in the water.
Hand hygiene was not performed during meal service when a CNA had direct contact with two residents. The CNA served trays, touched a resident and the resident's environment, and handled a drink and meal tray without washing hands or using hand sanitizer, despite prior training and the DON's expectation that staff sanitize between trays and after resident contact.
A resident with no cognitive impairment was found with unauthorized medications at her bedside, including Tums, nasal spray, and hydrocortisone gel. The facility failed to conduct a self-medication assessment or obtain physician orders, violating policies requiring medications to be stored in locked compartments and assessed for safe self-administration.
Residents Not Served Meals at the Same Time at Dining Tables
Penalty
Summary
The facility failed to treat residents with respect and dignity by not serving two residents in the main dining room at the same time the other residents at their tables were served lunch. Resident #67 had diagnoses including metabolic encephalopathy, dementia, and hypothyroidism, had severe cognitive impairment, and required assistance from one staff member for activities of daily living, including eating assistance. Resident #146 had diagnoses including metabolic encephalopathy, dysphagia, chronic kidney disease, and diabetes, had moderate cognitive impairment, and also required assistance from one staff member for activities of daily living. During observation, Resident #67 was seated at a dining table while the other residents at that table were served their lunch meal and began eating. Resident #67 remained at the table watching the other residents eat while a staff member assisted another resident nearby. Resident #146 was also seated at a dining table while the other residents at her table were served their lunch meal, but she was not served with them and continued to watch the other residents eat. Resident #146 was not served until later, after the rest of the table had already begun eating. Interviews confirmed that the meals were not consistently served to all residents at the same table at the same time. Resident #146 indicated she had been getting her meal with the rest of the residents off and on, and the Speech Therapist stated that meals were served inconsistently to the table and that Resident #146 sometimes had to wait while the other residents ate. Staff interviews stated that all residents at the same table should be served at one time, but that the kitchen did not always send trays out that way and specialty items could cause delays. The facility policy stated that individuals at the same table will be served and assisted at the same time.
Failure to Deliver Resident Mail Timely and Consistently
Penalty
Summary
The facility failed to ensure residents had reasonable access to and privacy in their use of communication methods, including the right to send and receive mail and to receive letters, packages, and other materials delivered to the facility by means other than a postal service. During a confidential group interview, 5 of 7 residents stated mail was not distributed at the facility on Saturdays, 2 of 7 residents stated mail was never distributed to them, and 1 resident stated mail was distributed whenever staff felt like it. The residents also stated they were unaware who was responsible for distributing mail. In interviews, the Admin stated Life Enrichment was responsible for delivering mail and that it also delivered mail on weekends, while the Life Enrichment manager stated staff delivered mail within 24 hours and that mail received on Saturday was delivered the following Monday. She also stated there may be a delay when mail had to move between buildings on the campus. The facility's Mail Delivery Policy stated mail would be delivered Monday through Saturday, excluding federal holidays, by Life Enrichment staff or a representative, and that personal resident mail would be delivered in a timely manner within 24 hours. The policy also stated that on Saturdays, informal mail would be delivered directly to residents and formal mail would be handled separately.
Improper Hair Restraints and Inadequate Dish Sanitizer Concentration
Penalty
Summary
The facility failed to store, prepare, distribute, and serve food in accordance with professional standards in its only kitchen reviewed for food safety. During observation, the Director of Dining Services was seen walking through the kitchen and interacting with staff without an appropriate hair restraint over his mustache, and the Executive Chef was observed walking through the kitchen, interacting with staff, and handling food trays with food on them without an appropriate hair restraint over his goatee. On another observation, [NAME] A was preparing pie shells without an appropriate hair restraint over his mustache, and [NAME] B was transporting trays with food on them to other areas of the kitchen with braids hanging out of her hairnet across her forehead. The facility also failed to maintain the sanitizing solution used in the manual dishwashing process at the proper chemical concentration. The Porter was observed testing the sanitizing water used to clean dishes, and the test strip read zero. During interview, he stated the strip showed the water was okay, while the Executive Chef stated the orange color indicated there were not enough chemicals in the water and that the strip was used to determine whether the sanitizer concentration was within the acceptable range. The facility's Food Storage Policy required employees to wear hair restraints, and the surveyor did not receive a policy addressing the required chemical concentration level for manual dishwashing.
Hand Hygiene Not Performed During Meal Service
Penalty
Summary
The facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one CNA and two residents. Resident #27 was an elderly female admitted to the facility with diagnoses including coronary artery disease, heart failure, and hypertension; she was severely cognitively impaired, unable to make decisions, and required assistance from one staff member for activities of daily living. Resident #103 was an elderly male readmitted to the facility with diagnoses including dementia, hypertension, and depression; he was moderately cognitively impaired, unable to make decisions, and required one staff member for assistance with activities of daily living. During observation in the dining room, CNA A served meals to both residents and did not perform hand hygiene after direct contact with them or after touching the residents' environment. CNA A served a lunch tray to Resident #103, touched the table, touched the resident's hand and shoulder, and prepared the meal tray without gloves and without washing hands or using hand sanitizer. CNA A also served soup and a drink to Resident #27, signed the drink out, returned to the serving line, and later served the lunch meal without washing hands or using hand sanitizer. CNA A stated she did not complete hand hygiene after direct contact with residents and said she was supposed to use hand sanitizer between serving each tray. The DON stated all staff must complete hand hygiene after contact with residents and were trained to wash hands with soap and water prior to tray service and use hand sanitizer between each tray.
Unauthorized Medication Storage in Resident's Room
Penalty
Summary
The facility failed to ensure that all drugs and biologicals were stored in locked compartments, making them inaccessible to unauthorized staff, visitors, and residents. This deficiency was identified during a review of a resident who had medications stored at her bedside. The resident, a woman with a history of hypertension, muscle weakness, and chronic heart failure, was found to have several medications on her bedside table and shelf, which were not prescribed by her physician. These included Tums Ultra, nasal spray, hydrocortisone gel, ear drops, and fiber gummies. The resident had a mental status score indicating no cognitive impairment and had expressed a desire to self-administer some medications. However, there was no documentation of a self-medication administration assessment or physician orders for these medications. Interviews with the charge nurse and the Assistant Director of Nursing (ADON) revealed that the facility staff were unaware of the medications in the resident's room and had not conducted the necessary assessments or obtained the required orders for self-administration. The facility's policy required that medications be stored in locked compartments and that residents wishing to self-administer medications be assessed for their ability to do so safely. The policy also stated that any unauthorized medications found at the bedside should be reported and removed. The failure to adhere to these policies resulted in the resident having unauthorized medications in her room, which could lead to potential medication interactions or side effects.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Dallas
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Five Points At Lake Highlands Nursing And Rehab | 1.1 mi | ★★★★★ | 33 | 2 |
| Villages Of Lake Highlands | 1.8 mi | ★★★★★ | 4 | 2 |
| Pure Health Transitional Care At Texas Health Pres | 1.9 mi | ★★★★★ | 0 | 0 |
| Autumn Leaves | 2.2 mi | — | 0 | 0 |
| The Meadows Health And Rehabilitation Center | 2.7 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.