Preston Residence
Inspection history, citations, penalties and survey trends for this long-term care facility in West Grove, Pennsylvania.
- Location
- 200 Sycamore Drive, West Grove, Pennsylvania 19390
- CMS Provider Number
- 396090
- Inspections on file
- 17
- Latest survey
- June 25, 2025
- Citations (last 12 mo.)
- 5
Citation history
Health deficiencies cited at Preston Residence during CMS and state inspections, most recent first.
An ABHR dispenser was found installed directly above a light switch, an ignition source, in a resident room. The Director of Maintenance confirmed the noncompliant placement, which did not meet NFPA 101 requirements for ABHR dispenser installation.
A surge suppressor was found supplying power to a coffee machine in the Break Room, which was confirmed by the Director of Maintenance. This use of a surge suppressor for a high draw appliance did not comply with NFPA requirements for electrical equipment and power cord usage.
Surveyors found that the emergency preparedness plan did not include required staff names and contact information, as confirmed by document review and an interview with the Director of Maintenance.
Surveyors found that the facility did not provide documentation confirming that fire doors had been inspected within the required 12-month period. The Director of Maintenance confirmed that records of these inspections were not available.
Surveyors found that the facility did not have documentation to verify that a continuous 4-hour exercise of the emergency generator had been performed within the required 36-month period. The Director of Maintenance confirmed the absence of these records, resulting in a deficiency related to emergency electrical system maintenance.
A resident with End Stage Renal Disease did not have this diagnosis accurately documented on their Quarterly MDS assessment, as confirmed by staff and clinical record review.
A resident with acute CHF and acute kidney failure had a physician-ordered daily fluid restriction, with specific amounts assigned to nursing and dining services per shift. The resident's daily fluid intake was not recorded for ten days, and the DON confirmed that the fluid restriction orders were not followed.
Two residents did not receive appropriate medication management: one was given pain medication without documented attempts at non-pharmaceutical interventions, and another received an anti-psychotic without documented monitoring for side effects. The DON confirmed these omissions during interviews.
The facility did not implement Enhanced Barrier Precautions for two residents with specific medical needs, such as a suprapubic catheter and a central line with a surgical wound. Observations showed no PPE or signage outside their rooms, and the DON confirmed the lack of precautions, which are essential to prevent the spread of multidrug-resistant organisms.
Improper Placement of ABHR Dispenser Above Ignition Source
Penalty
Summary
A deficiency was identified when an alcohol-based hand rub (ABHR) dispenser was observed to be installed directly above a light switch, which is considered an ignition source, in Resident Room 336. This placement does not comply with NFPA 101 requirements, which prohibit ABHR dispensers from being installed within one inch of an ignition source. The Director of Maintenance confirmed the location of the dispenser during the surveyor's observation. The deficiency affected one of three smoke compartments within the facility component. No additional information regarding the medical history or condition of the resident in Room 336 was provided in the report.
Plan Of Correction
1. The wall-mounted hand sanitizer dispenser cited was moved on 6/25/25 to a non-outlet, non-switch wall. 2. All dispenser locations were verified to be appropriately mounted on a non-outlet, non-switch wall. 3. All current and new dispensers' locations will be audited once weekly for one month, and bi-weekly for two months. This will be added to the Quarterly PM. 4. All results will be reported to QAPI on a quarterly basis until satisfied that the cited deficient practice has been rectified. 5. The completion date is 8/24/25.
Improper Use of Surge Suppressor for High Draw Appliance
Penalty
Summary
A deficiency was identified when a surge suppressor was observed supplying electrical power to a coffee machine in the Break Room. This observation was made during a facility inspection and was confirmed in an interview with the Director of Maintenance. The use of a surge suppressor for a high draw appliance, such as a coffee machine, does not comply with the requirements for electrical equipment and power cord usage as outlined by NFPA standards. The facility failed to monitor and ensure proper use of surge suppressors in accordance with these regulations.
Plan Of Correction
1. The surge protector was removed on 6/25/25. 2. A facility-wide inspection was conducted to ensure no other surge protectors were inappropriately used on 7/1/25. 3. An audit will be conducted 1 x weekly for 1 month and bi-weekly for 2 months. 4. The audits will be reported to QAPI quarterly or until the deficient practice has been rectified. Education regarding surge protectors will be completed by 7/18 and provided at new employee orientation and annually thereafter. 5. The completion date is 8/24/25. K 0920
Missing Staff Contact Information in Emergency Preparedness Plan
Penalty
Summary
Surveyors determined that the facility failed to include the names and contact information of staff within the physical copy of the emergency preparedness plan. During a document review, it was found that this required information was missing from the plan, which is intended to serve the entire component of the facility. The absence of this information was confirmed during an interview with the Director of Maintenance. This deficiency was identified during a Medicare/Medicaid Recertification Survey. The survey specifically noted that the physical emergency preparedness plan did not contain the necessary staff contact details as mandated by federal regulations. No information about residents or their medical conditions was included in the findings.
Plan Of Correction
1. The name/contact list was located in the original EOP binder. 2. The EOP phone list will be updated as needed or should personnel change. 3. The EOP is reviewed on an annual basis and the contact list will be verified as current. 4. The Facilities Director will verify monthly that the list remains current and document on the audit sheet. This will be maintained in the EOP and reported to the Safety Committee on a monthly basis. 5. The completion date is 9/25/25.
Failure to Document Annual Fire Door Inspections
Penalty
Summary
The facility failed to provide documentation verifying that fire doors had been inspected within the previous 12 months, as required by NFPA 101 and NFPA 80 standards. During an observation and document review, surveyors requested records of annual fire door inspections, but the facility was unable to produce documentation confirming that these inspections had occurred. An interview with the Director of Maintenance confirmed the absence of such documentation for the required period. No information regarding specific residents, their medical history, or their condition at the time of the deficiency was included in the report.
Plan Of Correction
The Fire Door inspection documentation was verified to exist and to have occurred in the last 12 months for the date of 11/12/24. The Fire Door inspections will be conducted annually. Annual inspections will be scheduled through the work order system and maintain NFPA compliance. A notification will be generated through this work order system (TELS). Inspections will be monitored through the work order system for completion and documentation reported to QAPI as completed. An audit of the Life Safety Book will be completed annually to ensure compliance. The completion date is 8/24/25.
Lack of Documentation for 4-Hour Emergency Generator Exercise
Penalty
Summary
The facility failed to provide documentation verifying that a continuous 4-hour exercise of the emergency generator had occurred within the previous 36 months. During a document review, surveyors were unable to locate records confirming that this required test had been completed as mandated by NFPA 110 standards. The absence of this documentation was confirmed during an interview with the Director of Maintenance, who acknowledged that there was no record available to demonstrate compliance with the 4-hour generator exercise requirement. This deficiency affects the entire emergency electrical system component, as the required maintenance and testing procedures are essential for ensuring the generator's reliability in supplying power during emergencies. The lack of documentation means there is no evidence that the generator's performance and endurance have been adequately tested within the specified timeframe.
Plan Of Correction
The 4-hour generator load test has been completed as of 7/2/25. The 4-hour generator load test will be conducted every 36 months. The 4-hour generator load test will be scheduled through the work order system to maintain compliance. The scheduled load tests will be monitored through the work order system for compliance and reported to QAPI as completed. An annual audit will be completed and filed in the Life Safety Book to ensure compliance. The completion date is 8/24/25.
Inaccurate MDS Assessment Documentation
Penalty
Summary
The facility failed to ensure the accurate completion of Minimum Data Set (MDS) assessments for one resident. Clinical record review showed that a resident with a diagnosis of End Stage Renal Disease did not have this diagnosis documented on their Quarterly MDS assessment dated March 17, 2025. This omission was confirmed during an interview with a licensed employee, who acknowledged that the MDS was inaccurately completed. The deficiency was identified through both clinical record review and staff interview.
Failure to Follow Physician's Fluid Restriction Orders
Penalty
Summary
The facility failed to follow physician's orders for fluid restriction for one resident diagnosed with acute congestive heart failure and acute kidney failure. The physician's order specified a daily fluid restriction of 2000cc, divided equally between nursing and dining services, with specific amounts allocated for each shift. However, a review of the Medication Administration Record showed that the resident's daily fluid allotment was not recorded for a period of ten days. This lapse was confirmed by the Director of Nursing during an interview, indicating that the physician's orders regarding fluid restriction were not adhered to as required by facility policy.
Failure to Use Non-Pharmaceutical Interventions and Monitor Side Effects
Penalty
Summary
The facility failed to ensure that non-pharmaceutical interventions were attempted prior to administering pain medication for one resident. Specifically, a resident with an order for Oxycodone 10 mg every eight hours as needed for moderate to severe pain received the medication on multiple occasions, but there was no evidence in the clinical record that non-pharmaceutical interventions were tried before administering the medication. This was confirmed by the Director of Nursing during an interview, who acknowledged that such interventions were not attempted prior to giving the pain medication. Additionally, the facility did not monitor for side effects during the use of anti-psychotic medication for another resident. This resident, diagnosed with Alzheimer's Dementia, unspecified mood disorders, and anxiety disorder, had an order for Quetiapine 25 mg at bedtime and received the medication daily. However, review of the Medication Administration Record and progress notes showed no documentation of side effect monitoring while the anti-psychotic was administered. The Director of Nursing confirmed in an interview that there was no documentation of side effect monitoring for this medication.
Failure to Implement Enhanced Barrier Precautions
Penalty
Summary
The facility failed to implement Enhanced Barrier Precautions for two residents requiring such measures. Resident 69, who had a suprapubic catheter, and Resident 120, who had a central line and a left knee surgical wound, were not provided with the necessary personal protective equipment (PPE) or signage indicating their need for Enhanced Barrier Precautions. Observations over four days revealed the absence of PPE outside their rooms, and interviews confirmed the lack of precautions. The Director of Nursing acknowledged that these residents were not on Enhanced Barrier Precautions, which is a requirement to prevent the transmission of multidrug-resistant organisms during high-contact care activities.
Latest citations in Pennsylvania
A resident with dementia, psychotic disturbance, mood disturbance, and anxiety, residing on a locked unit with a wander guard, was able to leave the secured area by closely following a housekeeper through coded double doors and out a side door without being noticed. Staff did not check for residents before and after exiting the unit, and the resident left the premises, traveled into the community, and purchased food and a drink before being located by local police and returned without injury. The facility’s elopement policy required monitoring for missing residents and initiation of emergency procedures, but these measures were only implemented after the resident was discovered missing and an elopement alarm was activated.
Surveyors observed that dietary staff did not follow the facility’s personal hygiene policy requiring hair restraints, as two dietary employees worked over uncovered food on the tray line with uncovered mustaches. In the same food preparation area, equipment including a large mixer with an uncovered bowl, a Robot-coupe mixer, and a blender were stored and used beneath window frames with peeling paint, and a nearby window blind had dried food debris along its length. Another window frame above a storage rack of meal trays also had peeling paint, demonstrating unsanitary food storage and preparation conditions.
Surveyors determined that the facility failed to provide required written notices of transfers and discharges to multiple residents and/or their representatives, and did not notify the State LTC Ombudsman when residents were transferred to the hospital after changes in condition or left against medical advice. Record reviews showed repeated absence of documentation that residents or responsible parties received written information about the transfers, and that the Ombudsman was informed. The Administrator confirmed that these notifications were not sent.
The facility failed to address repeated grievances regarding slow responses to resident call bells. The grievance policy required acknowledgment and active resolution of both written and verbal complaints, yet multiple residents reported that call bells often went unanswered for more than 30 minutes. Resident council minutes over several consecutive months documented ongoing complaints about delayed call bell response, and grievance records showed multiple similar complaints over an extended period. The DON and the administrator acknowledged a pattern of complaints about slow call bell responses and confirmed that the facility had not responded to these grievances.
Surveyors found that the facility did not ensure a safe, clean, and comfortable environment on two nursing units, noting a shattered clear plastic fire extinguisher cover in a hallway between resident rooms, holes in bathroom walls, a dented and misshaped room entrance doorframe near the floor, a hole in the wall between resident beds, and dented, crumbling wallboard near a bathroom entrance. These conditions were cited under state regulations for licensee responsibility and management.
A deficiency was identified when a resident’s MDS assessment did not accurately reflect the resident’s need for corrective lenses. The resident had a history of diabetes mellitus and falls and was care planned for impaired vision with a requirement for glasses. Despite this, the MDS indicated that no corrective lenses were needed during the look-back period, while direct observation showed the resident wearing glasses, and the Administrator later confirmed the inaccuracy of the MDS documentation.
A resident with chronic kidney disease and DM was documented on the MDS as alert and frequently incontinent of urine, and the CAA indicated that urinary incontinence should be addressed in the care plan. Review of the resident’s current care plan showed no interventions related to urinary incontinence, and the DON confirmed there was no documented evidence that this identified care area was included in the plan.
A resident with chronic kidney disease, polyneuropathies, and muscle weakness, who had no cognitive impairment and required substantial staff assistance for showers and total assistance for transfers, was scheduled to receive showers twice weekly on the evening shift. Over a 30-day period, there was no documentation that showers were provided, offered, or refused, and the resident reported not having had a shower since admission. The DON confirmed the absence of documentation that shower care was offered or provided, resulting in a deficiency related to nursing services and ADL care.
Surveyors found that staff did not follow multiple physician orders for three residents. A resident with diabetes received ordered insulin even when blood glucose readings were below the ordered hold parameter. Another resident with cerebral palsy, DM, and heart failure had repeated significant overnight weight gains without evidence that the physician was notified as ordered. A third resident with anemia and CKD had ordered CBC and CMP lab tests that were not documented as completed. The DON confirmed there was no documentation that these physician orders were carried out.
Staff failed to follow facility policy and physician orders requiring documentation of non-pharmacological interventions (NPI’s) before administering PRN oxycodone for two residents. One resident with osteoarthritis, hip pain, and diabetes had orders for NPI documentation each shift and PRN oxycodone for moderate to severe pain, yet received the narcotic multiple times in a month without any recorded attempt of NPI’s beforehand. Another resident with a history of stroke, diabetes, hemiplegia, and hemiparesis also had orders to document NPI’s prior to PRN pain medication, but similarly received PRN oxycodone several times without documentation that NPI’s were tried first, resulting in noncompliance with state pharmacy and nursing service regulations.
Failure to Prevent Elopement From Secured Unit
Penalty
Summary
The deficiency involves a resident with unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety who was admitted to the facility in November 2025 and resided on a locked, secured unit requiring a code to exit. The facility had a written "Wandering and Elopements" policy that directed staff, when a resident was missing, to initiate the elopement/missing resident emergency procedure, determine if the resident was on an authorized leave, search the building and premises if not authorized to leave, and notify administration, the resident’s representative, the attending physician, and law enforcement if the resident was not located. On the date of the incident, the resident closely followed a housekeeper through double doors on the ground floor into a back hallway and then out a side door, leaving the secured unit without authorization. The housekeeper was unaware that the resident had followed through the door, and staff failed to ensure the resident’s safety by not checking for residents before and after exiting the unit. An elopement alarm was later activated after the resident was found to be unaccounted for on the secured unit, and the facility’s established protocols were then initiated, including notification of local law enforcement. The resident was subsequently located off premises by local police, sitting in a relaxed manner, conversing appropriately with officers, holding a beverage, and with no visible injuries, and he denied pain or discomfort. Facility documentation showed that the resident had been able to travel far enough to purchase food and a drink at a restaurant, as evidenced by a receipt from a nearby McDonald’s. A progress note recorded that the resident had been noted not on the unit, an immediate search was conducted, administration and proper authorities were notified, and the resident was returned safely, with a skin check completed and the resident later observed in his room eating dinner. In an interview, the resident stated that it was taking too long to get out of the building, that he waited for an opportunity and took it, and that he wanted to leave and go back to his place. In a separate interview, the Nursing Home Administrator confirmed that staff failed to ensure the resident’s safety by not checking for residents before and after exiting the unit, leading to the elopement from the secured environment.
Unsanitary Food Storage and Staff Hygiene Practices in Dietary Department
Penalty
Summary
The facility failed to store and handle food in a sanitary manner in the dietary department in accordance with its own policy and professional standards. The facility’s “Personal Hygiene” policy dated February 2, 2026, required all staff to wear hair restraints to effectively keep hair from contacting exposed food. During observation of the lunch meal service tray line on April 15, 2026, from 11:30 a.m. to 12:03 p.m., two dietary employees were observed working directly over uncovered food on the tray line with uncovered mustaches. In the same area, the window frame above the shelf where a large mixer with an uncovered bowl, a Robot-coupe mixer, and a blender were stored had peeling paint, while the Robot-coupe mixer and blender were actively being used to prepare resident food. Additionally, the blind in this window frame had dried food debris along its length, and another window frame above a storage rack of resident meal trays also had peeling paint. These conditions were cited under 42 CFR 483.60(i) Food Safety Requirements and 28 Pa. Code 201.14(a) Responsibility of licensee, and had been previously cited on March 26, 2025. No specific residents, medical histories, or clinical conditions were described in the report; the deficiency focused on environmental and staff hygiene practices in the dietary department during food preparation and tray line service.
Failure to Provide Required Written Transfer Notices and Ombudsman Notification
Penalty
Summary
Surveyors found that the facility failed to provide required written notifications of transfers and discharges to residents and/or their representatives, and failed to notify the Office of the State Long-Term Care Ombudsman for six residents who were transferred out of the facility. Clinical record review showed that one resident was transferred to the hospital after a change in condition on December 26, 2025, without documented evidence that the resident or responsible party received written information regarding the transfer or that a copy of the transfer notice was sent to the Ombudsman. Another resident was transferred to the hospital after a change in condition on January 9, 2026, with no documented evidence that the Ombudsman was notified of the transfer. Additional record reviews revealed that three more residents were transferred to the hospital after changes in condition on March 30, 2026, and March 12, 2026, without documentation that the residents and/or their responsible parties or legal representatives were provided written information regarding the transfers, or that the Ombudsman was notified. One resident left the facility against medical advice on February 3, 2026, and there was no documented evidence that the Ombudsman was notified of this transfer. In an interview on April 17, 2026, the Administrator confirmed that notifications of transfers were not sent to the residents and/or their representatives and that written notices of the transfers and discharge were not sent to the Office of the State Long-Term Care Ombudsman.
Failure to Address Repeated Grievances About Slow Call Bell Response
Penalty
Summary
The facility failed to address ongoing grievances related to slow response times to resident call bells, as required by its grievance policy. The policy, last reviewed on February 24, 2026, stated that grievances could be either formal written complaints or verbal complaints to staff, and that the facility was to acknowledge and actively work toward resolution of such complaints. During a confidential resident group interview on April 14, 2026, all four participating residents reported that call bells were answered slowly, often taking more than 30 minutes. Review of resident council minutes from September 8, 2025, through December 11, 2025, showed repeated complaints about slow call bell responses at each monthly meeting, with no evidence that any resident council minutes were recorded in 2026. Additionally, review of resident grievances from October 31, 2025, through March 23, 2026, revealed multiple complaints about slow call bell responses on several dates in late 2025 and early 2026. In an interview on April 17, 2026, the DON and Nursing Home Administrator confirmed there was a pattern of complaints about slow call bell responses and that the facility had failed to respond to those grievances. These findings demonstrate that the facility did not honor residents’ rights to have grievances acknowledged and addressed, despite repeated verbal and written complaints documented through resident council minutes and the grievance process.
Damaged Walls, Doorframes, and Fire Extinguisher Cover Compromise Safe, Homelike Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment on two of five nursing units, specifically the [NAME] and [NAME] units. During observations conducted over two days, surveyors noted that the clear plastic fire extinguisher cover in the hallway between rooms 135 and 137 was shattered. In one resident bathroom, there were holes on the left and right walls, and the doorframe at the entrance to another resident room was dented and misshaped near the floor. Additionally, there was a hole in the wall between the beds in another resident room, and the wallboard at the bottom of the wall to the right of the entrance to a bathroom in yet another room was dented and crumbling. These environmental deficiencies were directly observed in resident care areas and common hallways and were cited under 28 Pa. Code 201.14(a) regarding the responsibility of the licensee and 28 Pa. Code 201.18(e)(2.1) regarding management responsibilities.
Inaccurate MDS Documentation of Resident’s Need for Corrective Lenses
Penalty
Summary
A deficiency occurred when the facility failed to ensure that the Minimum Data Set (MDS) assessment accurately reflected a resident’s current status. Clinical record review showed that Resident 139 had diagnoses including diabetes mellitus and a history of falls, and the resident required glasses to correct impaired vision. The resident’s care plan documented a problem with impaired vision and indicated that glasses were required beginning March 8, 2022. However, the MDS assessment dated [DATE] documented in Section B (Hearing, Speech, and Vision) that the resident did not require corrective lenses during the previous seven days. On observation on April 14, 2026, at 11:00 a.m., Resident 139 was noted to be wearing glasses. In an interview on April 17, 2026, at 1:00 p.m., the Administrator confirmed that the MDS assessment for this resident was inaccurate, as it did not reflect the resident’s actual need for and use of corrective lenses during the assessment look-back period.
Failure to Include Urinary Incontinence in Comprehensive Care Plan
Penalty
Summary
The facility failed to develop a comprehensive care plan that addressed an identified care area for one resident. Clinical record review showed that this resident had chronic kidney disease and diabetes mellitus, and a Minimum Data Set completed on February 20, 2026, documented that the resident was alert and frequently incontinent of urine. The Care Area Assessment summary dated the same day specified that the resident’s urinary incontinence was to be addressed in the care plan. However, review of the current care plan revealed no evidence that interventions for urinary incontinence were included. In an interview on April 17, 2026, at 10:25 a.m., the Director of Nursing confirmed that there was no documented evidence that this identified care area was addressed in the resident’s care plan.
Failure to Provide Scheduled Showers and Document ADL Care
Penalty
Summary
The facility failed to provide and document assistance with activities of daily living, specifically showering, for one resident who was dependent on staff for this care. The resident was admitted on March 12, 2026, with diagnoses including chronic kidney disease, polyneuropathies, and muscle weakness. A Minimum Data Set assessment dated March 19, 2026, showed the resident had no cognitive impairment, required substantial staff assistance for showers, and was totally dependent on staff for transfers. Facility documentation indicated the resident was scheduled to receive showers on Wednesdays and Saturdays during the evening shift. However, the resident reported on April 14, 2026, that they had not had a shower since admission, and review of the clinical record showed no evidence that a shower had been provided, offered, or refused during the previous 30 days. The DON confirmed on April 16, 2026, that there was no documented evidence that showers were offered or provided to this resident. This deficiency was cited under 28 Pa. Code 211.12(d)(1)(5) related to nursing services.
Failure to Follow Physician Orders for Insulin, Weight Monitoring, and Lab Tests
Penalty
Summary
The deficiency involves the facility’s failure to implement and follow physicians’ orders for three residents. For one resident with diabetes mellitus, a physician ordered Novolog insulin to be administered in the morning prior to breakfast, with instructions to hold the insulin if the resident’s blood sugar was less than 80 mg/dL. Review of the April 2026 MAR showed that staff administered the insulin on three occasions when the resident’s blood sugar was below 80 mg/dL, contrary to the physician’s order. Another resident with cerebral palsy, diabetes mellitus, and heart failure had a physician’s order to be weighed every night shift and to notify the physician if the resident gained more than 2 lbs in 24 hours or 5 lbs in one week. Clinical records showed multiple instances of significant weight gains over 24-hour periods, including gains of 4.7 lbs, 3.4 lbs, 6 lbs, 2.3 lbs, 5.8 lbs, 4 lbs, 2.4 lbs, and 3.3 lbs, without documented evidence that the physician was notified as ordered. A third resident with anemia and chronic kidney disease had a physician’s order for two blood tests (CBC and CMP), but the clinical record contained no documentation that these lab tests were obtained. The DON confirmed there was no documented evidence that care and services were provided in accordance with these physicians’ orders.
Failure to Document Non-Pharmacological Interventions Before PRN Narcotic Administration
Penalty
Summary
Facility staff failed to follow the facility’s pain management policy and specific physician orders requiring documentation of non-pharmacological interventions (NPI’s) and their effectiveness prior to administering as-needed narcotic pain medication for two residents. The policy, last reviewed February 24, 2026, required staff to document NPI’s and their effectiveness for patients receiving pain interventions. For a resident with left knee osteoarthritis, right hip pain, and diabetes, a physician ordered on March 17, 2026, that NPI’s be documented every shift, and on April 6, 2026, ordered oxycodone every four hours as needed for moderate to severe pain. Review of the MAR showed that this resident received as-needed oxycodone 23 times in April 2026 without documented evidence that NPI’s were attempted prior to administration. Another resident with diagnoses including cerebral infarction (stroke), diabetes, hemiplegia, and hemiparesis had a physician order dated February 7, 2026, directing staff to document NPI’s used before administering as-needed pain medication, and an order dated April 3, 2026, for oxycodone every four hours as needed for moderate to severe pain. MAR review revealed this resident received as-needed oxycodone nine times in April 2026 without documented evidence that NPI’s were attempted prior to administration, in violation of 28 Pa. Code 211.9(a)(1) Pharmacy services and 28 Pa. Code 211.12(d)(1)(5) Nursing services.
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