Above average — CMS composite of the measures below.
A standard survey is most likely before around August 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Windsor Medical Center Inc during CMS and state inspections, most recent first.
The facility failed to maintain effective communication and coordination with State and local public health authorities during an investigation of a potential Legionella exposure involving a resident who tested positive for Legionnaires’ disease after a short stay. The facility’s water management policy did not address how to respond when public health agencies notified the facility of a possible healthcare-associated Legionella exposure or how to ensure timely, ongoing collaboration and development of a Legionella sampling plan. Although the facility initially provided some water system documentation, it did not timely develop or submit the requested comprehensive Legionella sampling plan and repeatedly failed to respond to follow-up calls and emails from public health officials, and the Administrator acknowledged that the sampling plan had not been submitted.
Failure to Communicate and Coordinate With Public Health on Legionella Investigation
Penalty
Summary
The deficiency involves the facility’s failure to effectively and timely communicate and provide information to State and local public health authorities regarding a potential Legionella exposure, as required under its infection prevention and control and water management responsibilities. The facility’s undated Water Management Policy stated that when a suspected or confirmed outbreak occurred, the Water Management Team would investigate, identify the source, assess exposure, implement control measures, notify residents or responsible parties, and notify public health authorities regarding a confirmed outbreak. However, the policy did not address how the facility would respond when a public health authority notified the facility of a possible healthcare exposure to Legionella, nor did it include provisions for timely, collaborative, and ongoing communication with public health authorities or timely development of a Legionella sampling plan based on their recommendations. Record review showed that a resident was hospitalized, then admitted to the facility for several days, and later rehospitalized for a non-respiratory injury. During the subsequent hospitalization, a Legionella urine antigen test was performed and was positive, confirming Legionnaires’ disease. The Bureau of Infectious Disease determined that any healthcare admission within 14 days prior to symptom onset was considered a potential source of exposure, and the resident’s stay at the facility fell within this window. The resident’s facility record contained no additional information related to the Legionnaires’ disease diagnosis. A timeline from State environmental health authorities documented that, after being notified of a possible healthcare-associated Legionella exposure, the local health department and State agency requested materials and a representative water sampling plan from the facility. While the facility initially provided temperature logs, past routine Legionella sampling, and a water management plan, it did not timely develop or submit the requested Legionella sampling plan. Multiple follow-up calls and emails from State and local public health authorities over several weeks went unanswered or yielded only verbal statements that a plan was being developed. The Environmental Specialist reported that the facility had not sent in a sampling plan and had stopped communication, and the local health department confirmed that communication from the facility ceased on a specific date. The Administrator acknowledged that he had not submitted the sampling plan despite being contacted by the State agency, resulting in a failure to provide timely, collaborative, and ongoing communication and information to public health authorities during the investigation of a potential Legionella exposure.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near North Canton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Saint Luke Lutheran Home | 1.6 mi | ★★★★★ | 31 | 0 |
| The Pavilion At Edgefield For Nursing And Rehabili | 2.8 mi | ★★★★★ | 38 | 0 |
| Bethany Nursing Home, Inc | 2.8 mi | ★★★★★ | 52 | 0 |
| Gardens Of Belden Village | 3 mi | ★★★★★ | 27 | 0 |
| Canton Christian Home | 3.4 mi | ★★★★★ | 14 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.