Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at West View Healthy Living during CMS and state inspections, most recent first.
The facility failed to implement proper isolation precautions and monitoring for three residents, potentially affecting all 87 residents. A resident with COVID did not have a sign on her door, and a CNA did not wear a face shield when delivering a lunch tray to another COVID-positive resident. Additionally, a resident with a history of C. diff was not properly monitored for stool consistency, and there was no PPE or signage at her room. Staff interviews revealed a lack of communication and awareness regarding the residents' conditions and treatments.
The facility failed to credit interest on resident funds exceeding $100 on a quarterly basis, affecting several residents. Interest was only given at the end of the year, contrary to the facility's policy of prorating interest monthly. This oversight was confirmed by the Assistant Business Office Manager, impacting all residents whose funds were managed by the facility.
The facility failed to date oxygen tubing for three residents receiving respiratory care, including those with chronic respiratory failure and COPD. Observations revealed undated tubing for these residents, confirmed by staff members, indicating a lapse in protocol adherence for maintaining proper respiratory care.
Failure to Implement Proper Isolation Precautions and Monitoring
Penalty
Summary
The facility failed to ensure proper isolation precautions for three residents, which could potentially affect all 87 residents. Resident #25, who was COVID positive, did not have a sign on her door to alert staff of the necessary precautions. A CNA confirmed the absence of the sign and acknowledged that Resident #25 had recently tested positive for COVID. Additionally, Resident #7, also COVID positive, was observed receiving a lunch tray from a CNA who did not wear a face shield, despite having done so previously. The Infection Control Preventionist admitted that staff had not been in-serviced on PPE since the new COVID cases emerged. Resident #74, who had a history of Clostridioides Difficile (C. diff), was not properly monitored for stool consistency, which is crucial for identifying potential C. diff symptoms. The facility's documentation showed that staff only recorded the size of bowel movements, not the consistency, on 84 occasions. Despite having multiple loose stools, Resident #74 was not placed on contact isolation, and there was no PPE or signage at her room. Interviews with staff revealed a lack of communication and awareness regarding Resident #74's condition and treatment. The facility's policies on isolation and C. diff management were not followed, as evidenced by the lack of proper signage, PPE, and monitoring of symptoms. The Director of Nursing and other staff members confirmed the deficiencies in communication and documentation, which could lead to missed signs and symptoms of infections. The facility's failure to adhere to its own policies and CDC guidelines contributed to the deficiencies observed during the survey.
Failure to Credit Interest on Resident Funds
Penalty
Summary
The facility failed to ensure that residents received interest on their personal funds exceeding $100, affecting seven residents whose funds were managed by the facility. The review of quarterly statements for these residents revealed that no interest was credited to their accounts during the period from July 1, 2024, to September 30, 2024. The Assistant Business Office Manager (ABOM) confirmed that interest is only given at the end of the year, which resulted in residents not receiving interest within the specified quarter. The facility's policy on residents' personal accounts states that interest should be prorated among account holders based on the amount maintained at the end of each month. However, this policy was not followed, as interest was only distributed annually. This practice affected all 16 residents whose funds were managed by the facility, with a facility census of 87. The failure to provide quarterly interest was verified through interviews with the ABOM, who acknowledged the oversight and confirmed that residents did not receive interest within the quarter in question.
Failure to Date Oxygen Tubing for Residents on Respiratory Care
Penalty
Summary
The facility failed to ensure that oxygen tubing was dated and changed as required for three residents receiving respiratory care. Resident #59, who was admitted with chronic respiratory failure, COPD, and other health issues, had an order for oxygen therapy to maintain a pulse oxygenation level of 90% or higher. During an observation, it was noted that Resident #59's oxygen tubing was not dated, a finding confirmed by CNA #123. Similarly, Resident #71, with diagnoses including chronic respiratory failure and obstructive sleep apnea, had an order for continuous oxygen therapy with humidification. An observation revealed that Resident #71's oxygen tubing was also not dated, as verified by a speech therapist. Additionally, Resident #38, who had a history of diabetes, chronic chest pain, and shortness of breath, was observed to have undated oxygen tubing. This was confirmed by CNA #166. The lack of dated oxygen tubing for these residents indicates a failure in the facility's protocol to ensure proper respiratory care, potentially affecting the quality of care provided to residents requiring oxygen therapy.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 133 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Wooster
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wooster Community Hospital Snf | 1.5 mi | ★★★★★ | 0 | 0 |
| Avenue At Wooster | 3.3 mi | ★★★★★ | 4 | 0 |
| Wayne County Care Center | 4.2 mi | ★★★★★ | 4 | 0 |
| Smithville Western Care Center | 4.4 mi | ★★★★★ | 0 | 0 |
| Glendora Health Care Center | 4.5 mi | ★★★★★ | 3 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.