Above average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Rest Haven Nursing Home Inc during CMS and state inspections, most recent first.
Kitchen sanitation and egg preparation deficiencies were identified when unpasteurized eggs were found in the walk-in refrigerator and were used for residents requesting sunny side up eggs. The DM stated she usually ordered pasteurized eggs but purchased unpasteurized eggs when the supplier was out, and she was unaware pasteurized eggs were required for eggs that were not thoroughly cooked. Surveyors also observed dust-like particles around ceiling vents in the serving area near the tray line, and the DM acknowledged the area should be free of possible contamination.
Water Management Plan Not Fully Implemented: The facility did not fully implement its Legionella prevention program. The Water Management Plan required a detailed water system description and diagram, weekly documentation of water heater temperatures, and quarterly ice machine cleaning, but the DOM and DON confirmed there was no written water supply description or diagram available at the facility, water heater temperatures were not being documented, and the kitchen ice machine was being cleaned twice a year instead of quarterly.
A resident with cerebral infarction, aphasia, cognitive communication deficit, DM2, and a UTI had MDS assessments that coded the resident as cognitively able to make daily decisions with modified independence and as not having a UTI in the last 30 days, despite the medical record showing a UTI on admission, IV and oral ABX treatment, and readmissions with UTI diagnoses. The MDS Coordinator confirmed the UTI was present and that multiple MDS assessments did not reflect it.
The facility failed to ensure ongoing skin assessments and interventions were implemented for a resident with chin redness. The resident had Alzheimer's disease, anxiety, depression, and COPD, and the care plan included risk for impaired skin integrity with weekly skin assessments ordered. A reddened area on the chin was documented, but the assessment lacked measurements, no treatment orders were in place at the time, and staff acknowledged there were no further skin assessments or documented treatment for the condition.
Failure to complete a fall investigation: A resident with osteoporosis, DM2, and dementia fell while staff were assisting with a brief change. The resident was standing in front of the toilet with a walker in front of her when the fall occurred. The DON confirmed the investigation was not fully completed, including witness statements and documentation of who was present and how the fall happened, and stated the facility had no policy for completing investigations.
A resident with ESRD and COPD was not provided breakfast before leaving early for dialysis, and staff were unaware of any breakfast being offered before the resident departed. Another resident with dementia and weight loss had a verbal order for Med Pass nutritional supplement, but the order was not written or implemented. Staff interviews confirmed the supplement recommendation and order were not carried out.
A resident was prescribed Levaquin 750 mg PO daily for 5 days each month for bronchiectasis even though the record showed no active diagnosis for bronchiectasis. The MDS noted intact cognition and antibiotic use, CBC results showed no evidence of infection, and monthly pharmacist reviews did not raise concerns. The DON stated the antibiotic was being used prophylactically and confirmed the resident had no signs or symptoms of a respiratory infection, yet the order continued with no stop date.
Kitchen sanitation and egg preparation deficiencies
Penalty
Summary
The facility failed to maintain a clean and sanitary kitchen and failed to ensure unpasteurized eggs were thoroughly cooked before being served. During observation of the kitchen walk-in refrigerator, a box of unpasteurized eggs was found. The Dietary Manager stated she usually ordered pasteurized eggs, but the company was out when she placed the order and unpasteurized eggs were purchased instead. She acknowledged that individual eggs were used for residents who requested sunny side up eggs and that they were served to two residents that morning for breakfast. She also stated she was not aware pasteurized eggs were required for eggs that were not thoroughly cooked. Further observation of the kitchen showed three ceiling vents in the serving area, with two vents located approximately three feet in front of the serving tray line. The vents had dark, round particles scattered about eight to 12 inches around them. The Dietary Manager stated the ceiling appeared to have dust surrounding the vents and acknowledged the area around the serving line should be free of possible contamination. The facility policy on Food Preparation and Service stated that identifying potential hazards in food preparation and adhering to critical control points can reduce the risk of food contamination, and the USDA website stated that raw shell eggs that are not cooked or are undercooked are not recommended due to the possibility that Salmonella may be present.
Water Management Plan Not Fully Implemented
Penalty
Summary
Provide and implement an infection prevention and control program was deficient because the facility did not fully implement its water management plan for Legionella prevention. Review of the facility’s Water Management Plan, dated July 2017, showed the program was based on CDC and ASHRAE guidance and was supposed to include a detailed description and diagram of the water system, a system to monitor control limits and effectiveness, and documentation of the program. Review of the facility’s undated Legionella prevention policy showed water heater temperatures were to be gathered weekly and documented to ensure a minimum temperature of 140 degrees Fahrenheit, and ice machines were to be cleaned quarterly and documented. During interview, the DOM stated the facility was not documenting water heater temperatures and that the ice machine internals were cleaned by a contracted company twice a year. An email from the contracted company confirmed the kitchen ice machine was scheduled for maintenance twice a year. The DOM and DON later confirmed there was no written detailed description of the water supply and no diagram available at the facility, and they also confirmed the ice machine was cleaned twice a year even though the policy stated quarterly cleaning. The DOM later stated the facility was able to obtain a copy of the water flow diagram from corporate.
Inaccurate MDS Coding for UTI and Cognition
Penalty
Summary
The facility failed to complete accurate MDS assessments for one resident (#70) reviewed for MDS assessment accuracy. Resident #70 was admitted on 04/09/25 with diagnoses including cerebral infarction, cognitive communication deficit, aphasia following cerebral infarction, type II diabetes mellitus without complications, and urinary tract infection. Review of the MDS assessment dated [DATE] showed the resident was coded as cognitively able to make daily decisions with modified independence and as not having a UTI in the last 30 days. The medical record showed the resident had a UTI on admission, was started on IV antibiotics during a hospital stay, and was readmitted to the facility on 04/15/25 with a UTI and an antibiotic order. The resident later returned again with oral antibiotics for a UTI, and a progress note dated 05/01/25 documented continued antibiotic use for the UTI. Despite these records, the Discharge Return Anticipated MDS assessment dated [DATE] and the Discharge Return Not Anticipated MDS assessment dated [DATE] also coded the resident as not having a UTI in the last 30 days. The MDS Coordinator confirmed on 08/07/25 that the resident did have a UTI on admission and on the readmission dates, and that the MDS assessments dated 04/13/25, 04/24/25, and 05/06/25 did not list the UTI.
Failure to Continue Skin Assessments and Interventions for Chin Redness
Penalty
Summary
The facility failed to ensure interventions and continued assessments were implemented for a skin condition for one resident. The resident was admitted with diagnoses including Alzheimer's disease, anxiety, depression, and COPD, and the quarterly MDS showed impaired cognition with set up assistance needed for eating and supervision for bed mobility, transfers, and toileting hygiene. The care plan identified a potential risk for impaired skin integrity with interventions to provide treatments per physician orders, and the physician had ordered weekly skin assessments. A reddened area was observed on the resident's chin, and a progress note documented redness with the resident reporting the area felt bumpy and without pain or itchiness. The physician was updated, but the skin assessment documented redness to the chin without measurements and listed cream as the intervention. An LPN stated there were no orders for a treatment and acknowledged there were no other skin assessments of the chin after the original assessment. The DON also acknowledged there was no additional documentation of the redness after the initial assessment and no treatment was in place for the skin condition.
Failure to Complete Fall Investigation
Penalty
Summary
The facility failed to ensure an investigation was completed after a resident fall. Resident #10 was admitted with diagnoses including age related osteoporosis without current pathological fracture, type II diabetes mellitus without complications, and unspecified dementia. The resident’s discharge return anticipated MDS assessment indicated cognitive impairment and a history of one fall with major injury since admission. The care plan identified the resident as at risk for falls and injuries, with interventions including anticipating needs, encouraging non-skid footwear, monitoring safety and preventative devices, and instructing on adaptive equipment use. A progress note documented that while staff were assisting Resident #10 with putting on a new brief, the resident lost balance and fell. The Fall During Staff Assist report stated the resident was standing in front of the toilet with the walker in front of her when the fall occurred. The DON confirmed the fall occurred during staff assistance with applying a brief and stated the fall investigation was not fully completed, including witness statements and documentation of who was present and how the fall happened. The DON also confirmed the facility did not have a policy on completing investigations.
Missed Meals Before Dialysis and Unimplemented Nutritional Supplement Orders
Penalty
Summary
The facility failed to ensure that a resident received meals before scheduled dialysis appointments and failed to ensure ordered nutritional supplements were implemented for another resident. One resident with end stage renal disease and COPD had a care plan focused on altered nutrition related to dialysis and other co-morbidities, with an intervention to provide meals per diet order. On observation, the resident was not in the room and an untouched breakfast tray remained on the night stand. Staff interviews confirmed the resident left the facility around 6:30 A.M. for dialysis on Tuesdays, Thursdays, and Saturdays, while breakfast was served later in the morning, and staff were unaware of any breakfast being provided before departure or of any refused meals. The resident stated she had not been offered breakfast on dialysis days and had not been offered a supplement for trips to dialysis. A second resident with major depressive disorder, dementia, and anxiety had significant weight loss documented on the weight logs and physician notification form. A verbal order was received for Med Pass 120 mL twice daily due to an 11.8% weight loss, and a later physician order also addressed Med Pass, but the ordered supplement was not written and not implemented. The registered dietician confirmed the recommendation had already been made and the order was not initiated, and an LPN confirmed the verbal order was received but not recorded or carried out. Facility policy required nutritional care to follow current standards and verbal orders to be recorded immediately in the resident's chart.
Unnecessary Monthly Antibiotic Use
Penalty
Summary
The facility failed to ensure that a resident’s drug regimen was free from unnecessary drugs when Resident #19 was prescribed Levaquin 750 mg orally daily for the first five days of each month for bronchiectasis, despite the resident having no active diagnosis for bronchiectasis in the medical record. Resident #19 was admitted with diagnoses including hemiplegia, weakness, dysphagia, COPD, and heart disease, and the comprehensive MDS indicated intact cognition and use of antibiotic medications. The physician order, revised on 07/16/24, directed the monthly antibiotic regimen with no stop date. Review of the resident’s records showed no care plan focus for infection risk, and a CBC dated 04/01/25 showed no evidence of infection, with white blood cells within normal range and no abnormal results noted. Monthly pharmacist medication reviews from July 2024 through July 2025 did not include any recommendations regarding the antibiotic. During interview, the DON stated the Levaquin was being given prophylactically to prevent bronchiectasis and confirmed the resident had no signs or symptoms of a respiratory infection, yet the physician continued the order. The facility policy stated that medication regimens should include only medications necessary to treat existing conditions.
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Illustrative
What surveyors actually found near you
We read the 165 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Greenville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Village Green Rehabilitation And Healthcare Center | 0.4 mi | ★★★★★ | 1 | 0 |
| Ayden Healthcare Of Greenville | 0.5 mi | ★★★★★ | 12 | 0 |
| Brethren Retirement Community | 2.1 mi | ★★★★★ | 2 | 0 |
| Versailles Rehabilitation And Health Care Center | 9.7 mi | ★★★★★ | 1 | 0 |
| Union City Care Center | 11.2 mi | ★★★★★ | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.