Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Healthcare Of Painesville during CMS and state inspections, most recent first.
The facility did not ensure timely tuberculosis testing for key staff members, including the Administrator, DON, ADON, HR personnel, an STNA, and two LPNs. The tests were administered days to months after their hire dates, affecting seven out of twelve personnel files reviewed and potentially impacting all 52 residents.
The facility failed to provide scheduled showers or bed baths to three residents, all of whom were cognitively intact and had various medical conditions. The residents reported inconsistencies in receiving their scheduled baths, and the facility's records showed incomplete documentation. The DON confirmed the lack of documentation in the electronic medical record system.
A resident with a history of diabetes and renal disease did not receive daily wound care for pressure ulcers on their heels as ordered by a physician. Despite orders for daily dressing changes, records showed inconsistent care with several refusals and gaps. During a wound care observation, it was found that dressings had not been changed for a week, confirmed by the ADON. The resident reported irregular wound care, although some improvement was noted.
The facility did not document pre-employment reference checks for key staff, including the Administrator, DON, ADON, HR/Payroll staff, and two LPNs. While abuse registry checks were completed, reference checks were conducted by the corporate office and not included in the facility's files. Attempts to retrieve these documents from the corporate office were unsuccessful.
The facility did not complete an annual evaluation for an STNA, as confirmed by a review of personnel files and an interview with HR/Payroll staff. The last evaluation was dated several months prior, affecting one of the 12 files reviewed and potentially impacting all 52 residents.
Failure to Conduct Timely Tuberculosis Testing for Staff
Penalty
Summary
The facility failed to ensure tuberculosis testing was completed on or prior to the date of hire for several key staff members, including the Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON), Human Resources/Payroll personnel, a State Tested Nurse Aide (STNA), and two Licensed Practical Nurses (LPNs). This deficiency was identified during a review of personnel files and confirmed through an interview with Human Resources. Specifically, the tuberculosis tests for these staff members were administered several days to months after their respective hire dates, affecting seven out of the twelve personnel files reviewed. This oversight had the potential to impact all 52 residents residing in the facility.
Failure to Provide Scheduled Showers/Bed Baths
Penalty
Summary
The facility failed to ensure that showers or bed baths were provided to three residents as scheduled. Resident #18, who was cognitively intact and had diagnoses including fractures and chronic pain syndrome, reported rarely receiving bed baths, and the facility's records showed incomplete documentation of her bathing schedule. Similarly, Resident #23, also cognitively intact with conditions such as end-stage renal disease and diabetes, stated she did not receive bed baths as scheduled, and the records indicated inconsistencies in her bathing schedule. Resident #29, who had multiple fractures and was cognitively intact, reported not receiving showers as she preferred during the day, and the facility's records showed refusals and incomplete documentation of her bathing schedule. The Director of Nursing confirmed the lack of documentation in the electronic medical record system, Point Click Care, indicating a deficiency in maintaining accurate records of the residents' bathing schedules.
Failure to Provide Daily Wound Care for Pressure Ulcers
Penalty
Summary
The facility failed to provide wound care to a resident according to physician's orders, specifically for pressure ulcers on the resident's heels. The resident, who was admitted with unstageable pressure ulcers on both heels and had a history of diabetes, atrial fibrillation, and end-stage renal disease, was supposed to receive daily dressing changes as per the physician's orders dated 08/28/24. However, the treatment administration record indicated that the dressings were not changed daily, with several days showing refusals and gaps in care. The resident reported not receiving regular wound care, although there was some improvement in the wounds since admission. During an observation of a wound care procedure, it was noted that the dressings on the resident's heels were dated 09/10/24, despite the procedure taking place on 09/17/24. This indicated that the dressings had not been changed for a week. The Assistant Director of Nursing confirmed that the dressings were the same ones applied during her weekly wound rounds on 09/10/24. The wounds were assessed as stage III pressure sores with no clear evidence of infection, but the lack of adherence to the prescribed wound care regimen was evident.
Failure to Document Pre-Employment Reference Checks
Penalty
Summary
The facility failed to ensure that pre-employment reference checks were completed for key personnel, including the Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON), Human Resources/Payroll staff, and two Licensed Practical Nurses (LPNs). This deficiency was identified during a review of personnel files, which revealed that while abuse registry checks were documented, there was no evidence of completed reference checks for these individuals. Interviews with Human Resources/Payroll staff confirmed that reference checks for the Administrator, DON, ADON, and Human Resources/Payroll staff were conducted by the corporate office but were not included in the facility's personnel files. Additionally, the corporate office was unable to locate the reference checks when requested, confirming the absence of documented evidence for the LPNs as well.
Annual Evaluation Not Completed for STNA
Penalty
Summary
The facility failed to ensure an annual evaluation was completed for a state tested nurse aide (STNA), identified as #225. This deficiency was identified during a review of personnel files and an interview with Human Resources/Payroll staff. The personnel file for STNA #225 showed that the most recent annual evaluation was completed on May 5, 2023. During an interview on September 18, 2024, Human Resources/Payroll staff confirmed that the most recent evaluation was indeed dated May 5, 2023. This oversight affected one of the 12 personnel files reviewed and had the potential to impact all 52 residents residing in the facility.
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Illustrative
What surveyors actually found near you
We read the 442 citations issued within 25 miles in the last 12 months — including the 5 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Painesville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Grand River Health & Rehab Center | 1.4 mi | ★★★★★ | 1 | 0 |
| Concord Ridge Health And Rehabilitation | 1.6 mi | ★★★★★ | 0 | 0 |
| Homestead Ii | 2.1 mi | ★★★★★ | 1 | 0 |
| Concord Village Skilled Nursing & Rehabilitation | 3.1 mi | ★★★★★ | 0 | 0 |
| Carecore At Mentor | 4.6 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.