Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Crystal Care Center Of Franklin Furnace during CMS and state inspections, most recent first.
The facility failed to follow prescribed diet textures and liquid consistencies for three residents with chewing and swallowing needs. A resident ordered a mechanical soft diet with chopped meats was served regular Salisbury steak despite a tray card specifying chopped meat. Another resident with dysphagia and an order for honey-thick liquids received unthickened water and Kool-Aid until an RN rechecked the orders and thickened the drinks. A third resident with dementia, dysphagia, and no lower teeth, ordered a mechanical soft diet with ground meats, was served regular Salisbury steak instead of ground meat. The DON and dietary manager confirmed that the foods and liquids provided did not match the ordered mechanical soft, chopped, ground, and honey-thick specifications outlined in facility procedures.
Failure to Provide Prescribed Altered Diet Textures and Thickened Liquids
Penalty
Summary
The facility failed to provide food and liquids in the prescribed texture and consistency for three residents who required altered diets for chewing or swallowing needs. One resident with diabetes, hypertension, and COPD had a physician’s order and dietitian assessment specifying a mechanical soft diet with chopped meats. Despite a diet card indicating chopped meat, this resident was served a regular consistency Salisbury baked steak that had not been chopped, and she began eating the meat in its regular form. The DON confirmed the meat should have been chopped, and later explained this was necessary because the resident refused to wear her dentures. Another resident with Kufor-Rakeb Syndrome and dysphagia had a hospital discharge summary and physician’s order requiring honey-thick liquids based on a prior modified barium swallow. This resident, who had moderately impaired cognition, was observed receiving unthickened water and Kool-Aid. An RN initially believed the thickened liquid order had been discontinued but, upon checking the physician’s orders, confirmed that honey-thick liquids were still required and then thickened the drinks. A third resident with dementia, dysphagia, and no lower teeth had a physician’s order for a mechanical soft diet with ground meats and a care plan noting swallowing risk and partial denture use. This resident was observed receiving a regular consistency Salisbury baked steak instead of ground meat. The DON confirmed the meat was not ground as ordered. The dietary manager described facility procedures for chopped and ground meats, and the written procedure stated that diets are to be modified in texture and individualized based on chewing and swallowing ability.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 78 citations issued within 25 miles in the last 12 months — including the 3 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Franklin Furnace
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wurtland Nursing And Rehabilitation | 6.4 mi | ★★★★★ | 3 | 3 |
| Concord Health & Rehab Ctr | 7.1 mi | ★★★★★ | 0 | 0 |
| Best Care Health And Rehabilitation | 7.6 mi | ★★★★★ | 4 | 0 |
| South Shore Nursing And Rehabilitation | 8.9 mi | ★★★★★ | 18 | 0 |
| Bridgeport Health Care Center | 9.8 mi | ★★★★★ | 9 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Crystal Care Center Of Franklin Furnace.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release June 2026) and official state health department websites.