Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Woodland Pond At New Paltz during CMS and state inspections, most recent first.
The facility did not provide enough nursing staff to meet resident needs, resulting in prolonged call bell response times and delays in assistance with activities of daily living and incontinence care. Multiple residents and family members reported excessive wait times, with documented instances of call bells going unanswered for over an hour. Staff interviews confirmed that night shifts were particularly understaffed, leading to significant delays in resident care.
Two residents with significant cognitive and physical impairments experienced prolonged delays in receiving incontinence care and personal hygiene assistance, with one waiting over an hour after activating the call bell. Staff interviews and facility records confirmed that high resident-to-staff ratios and heavy workloads contributed to these delays, resulting in unmet care needs despite established care plans.
Insufficient Nursing Staff Resulting in Prolonged Resident Wait Times
Penalty
Summary
The facility failed to provide sufficient nursing staff to meet the needs of all residents, resulting in prolonged wait times for assistance with activities of daily living and incontinence care. Multiple residents and family members reported excessive delays after activating call bells, with documented instances of call bells going unanswered for over 30 minutes, and in some cases, up to 117 minutes. Call bell logs from October 2024 to January 2025 showed a significant number of alarms with delayed responses. One resident was documented to have waited over an hour for incontinence care, during which time the resident was observed crying and expressing distress. Resident Council attendees also reported that the night shift was particularly understaffed, with only two Certified Nurse Aides assigned to care for 40 residents, leading to delays in receiving necessary care such as transfers and incontinence assistance. Staff interviews confirmed that staffing levels were often insufficient, especially during the night shift, and that nurses sometimes assisted with care but did not alleviate the heavy workload of the aides. Residents reported being told to urinate in their briefs due to the lack of timely assistance. The Director of Nursing acknowledged that a wait time exceeding 20-25 minutes was unreasonable, yet audit data and resident reports indicated that such delays were frequent. Family members also expressed concern about the time it took for staff to respond to call bells, noting that staff would often leave to find a second person and not return for extended periods.
Failure to Provide Timely Assistance with Activities of Daily Living
Penalty
Summary
The facility failed to provide timely assistance with activities of daily living (ADLs), specifically incontinence care and personal hygiene, to residents who were unable to perform these tasks independently. For one resident with a history of left femur fracture and moderately impaired cognition, multiple observations and interviews revealed that the resident experienced long wait times for incontinence care, with reports of waiting over 30 minutes for assistance, particularly during overnight shifts. The resident was found in bed with the call bell out of reach and stated that care was inconsistent, with delays in receiving help with toileting, dressing, and personal hygiene. Staff interviews confirmed that the resident had not received morning care by late morning, and aides reported being overwhelmed by the number of residents requiring two-person assistance, which contributed to delays in care provision. Another resident, dependent on staff for all ADLs due to conditions including cerebral infarction, hemiplegia, and aphasia, was documented to have waited over 66 minutes for incontinence care after activating the call bell. The facility's own investigation confirmed the extended wait time, and the DON acknowledged that such a delay was unreasonable. The care plans for both residents indicated a need for staff assistance with incontinence care and personal hygiene, but these needs were not met in a timely manner as required by facility policy and regulatory standards. Staffing levels were identified as a contributing factor, with aides and nurses reporting high resident-to-staff ratios and increased workloads, especially during shift changes and overnight hours. Although the DON and Administrator stated that call bell response times were monitored and no concerns had been identified, direct observations, interviews, and facility records demonstrated that residents' ADL needs were not consistently addressed in a timely manner, resulting in deficiencies in the provision of necessary care and services.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 142 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near New Paltz
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| New Paltz Center For Rehabilitation And Nursing | 2.7 mi | ★★★★★ | 8 | 0 |
| Taconic Rehabilitation And Nursing At Ulster | 4 mi | ★★★★★ | 0 | 0 |
| Hudson Valley Rehabilitation & Extended Care Ctr | 5.6 mi | ★★★★★ | 37 | 0 |
| The Grand Rehabilitation And Nrsg At River Valley | 7.6 mi | ★★★★★ | 12 | 0 |
| The Pines At Poughkeepsie Ctr For Nursing & Rehab | 8.1 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Woodland Pond At New Paltz.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.