Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at United Helpers Canton Nursing Home during CMS and state inspections, most recent first.
The facility failed to maintain a safe and homelike environment, with issues including inconsistent hot water temperatures, soiled and damaged wheelchairs, sticky floors, and disrepair in kitchenettes. Observations and staff interviews highlighted a lack of effective maintenance and cleaning protocols, impacting residents' comfort and safety.
A recertification survey revealed significant medication errors affecting three residents in an LTC facility. One resident did not receive prescribed medications due to unavailability, and the provider was not notified. Another resident missed doses of Seroquel, and a third resident received Parkinson's medication late. Staff interviews confirmed the errors and highlighted the importance of timely medication administration.
During a survey, a medication cart in the North neighborhood was found unlocked and unattended, containing various medications. An LPN admitted to leaving it unlocked due to being busy. The RN Manager and DON confirmed that nurses are educated not to leave carts unlocked, as it risks unauthorized access.
Deficiencies in Environmental Safety and Maintenance
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for residents in two neighborhoods, as evidenced by several deficiencies observed during the recertification survey. The hot water temperatures in various locations were not maintained within the acceptable range of 90 to 120 degrees Fahrenheit, with some readings exceeding 120 degrees and others falling below 90 degrees. This inconsistency in water temperature was confirmed through multiple observations and interviews with residents and staff, who reported issues with both excessively hot and cold water, impacting the residents' comfort and safety. Additionally, the facility did not ensure that resident wheelchairs were clean and in good repair. Observations revealed that some wheelchairs were soiled with food substances and had damaged components, such as ripped footrests and dirty positioning cushions. Interviews with staff indicated that while there was an expectation for wheelchairs to be cleaned, particularly by the night shift, this was not consistently done, leading to a lack of a homelike and dignified environment for the residents. The facility also failed to maintain clean and well-maintained floors and kitchenettes. Observations noted sticky floors in several areas, which were attributed to a buildup of cleaning chemicals. The kitchenettes in both neighborhoods were found to be in disrepair, with missing cabinet doors, loose hardware, and water damage. Interviews with dietary aides and maintenance staff revealed a lack of effective communication and follow-up on maintenance work orders, contributing to the ongoing disrepair and lack of a comfortable environment for residents.
Medication Administration Errors in LTC Facility
Penalty
Summary
The facility failed to ensure that residents were free from significant medication errors, as observed during a recertification survey. Three residents were affected by these errors. Resident #9, who had diagnoses including depression, heart failure, and hypothyroidism, did not receive their prescribed medications, including duloxetine, furosemide, and levothyroxine, due to unavailability. There was no documented evidence that the medical provider was notified of these missed doses. Licensed Practical Nurse #2 acknowledged the unavailability of medications and the lack of notification to the provider, citing the pharmacy's cassette exchange day as a reason for the shortage. Resident #53, diagnosed with dementia, depression, and type 2 diabetes, also experienced medication errors. The resident did not receive their prescribed Seroquel on two consecutive days due to the medication being unavailable. Again, there was no documentation that the medical provider was informed of these missed doses. Licensed Practical Nurse #18 assumed that marking the medication as not given in the electronic medical record was sufficient notification, which was contrary to the facility's policy. Resident #59, who had Parkinson's disease, received their carbidopa-levodopa medication late on multiple occasions. The resident expressed dissatisfaction with the timing of their medication, which was crucial for managing their condition. Interviews with nursing staff confirmed that the electronic medical record system documented late administration, and the importance of timely medication for Parkinson's disease was acknowledged. However, the facility failed to ensure that the medication was administered as scheduled, potentially impacting the resident's health.
Medication Cart Left Unlocked and Unattended
Penalty
Summary
During a recertification survey, it was observed that the facility failed to ensure proper labeling and storage of drugs and biologicals in accordance with professional principles. Specifically, the medication cart for the North neighborhood, Oak, and Elm was found unlocked and unattended in the dining room. The cart contained various medications, including insulin pens, eye drops, prescribed medications in blister packs, stock medications, and treatment powders and creams. The cart was left unattended multiple times, with the computer screen open and visible resident information, while residents were present in the dining room. Interviews with the staff revealed that the Licensed Practical Nurse responsible for the medication cart admitted to leaving it unlocked due to being busy. Both the Registered Nurse Manager and the Director of Nursing confirmed that nurses are educated not to leave medication carts unlocked, as it poses a risk of unauthorized access to medications. The deficiency was noted as a violation of the facility's policy and state regulations, highlighting the potential for residents or others to access the medications unsupervised.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 10 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Canton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| St Josephs Home | 16.1 mi | ★★★★★ | 10 | 0 |
| Massena Rehabilitation & Nursing Center | 25.4 mi | ★★★★★ | 39 | 1 |
| North Country Nursing & Rehabilitation Center | 27.6 mi | ★★★★★ | 24 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.