Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Plattsburgh Rehabilitation And Nursing Center during CMS and state inspections, most recent first.
The facility did not meet the federal requirement of having an RN scheduled for 8 consecutive hours daily on several occasions. Despite efforts to recruit staff, the facility relied on an on-call RN system, which did not fulfill the regulatory mandate.
A recertification survey revealed that the facility did not meet professional standards for food service safety. Equipment in the main kitchen and a unit kitchenette was found to be unclean and in disrepair, with food particles and buildup on various items. The dishwashing machine's sanitizing rinse thermometer was non-functional, and the facility lacked a test kit to measure the chemical sanitizing solution's concentration accurately.
A resident with moderate cognitive impairment was exploited by a former Activities Director who used the resident's checkbook to write checks totaling over $11,000, depositing them into personal accounts. The facility's policy on abuse prevention was not effectively enforced, allowing the exploitation to occur unnoticed until police intervention.
The facility did not discard expired food brought by a family member for a resident, as required by their policy. The food was labeled and dated, but not removed after 3 days. An LPN stated dietary staff was responsible for discarding such food, while the administrator noted that either dietary aides or nursing staff should handle it, highlighting a need for policy clarification.
A resident with dementia, edema, and asthma was burned during a July 4th activity when a lit sparkler's tip fell onto their polyester pants. The Activity Director had given the resident the sparkler, believing it was safe. The nurse treated the burn immediately, and the resident was reported to be psychosocially okay afterward.
The facility failed to report an allegation of physical abuse within the required 2-hour timeframe. Two CNAs were observed dragging a resident with severe cognitive impairment down the hall, but the incident was not reported to the Department of Health until several days later. The delay was due to a communication failure among staff.
The facility failed to take immediate action following abuse allegations, allowing the accused staff to complete their shifts. A resident with severe cognitive impairment was dragged down the hall by two CNAs, and the incident was not addressed until days later when the DON found written statements.
A resident with severe cognitive impairment was dragged down the hall by two aides, resulting in a bruise. The incident was not reported to the physician or family until three days later, and no assessment was documented during that time. The facility failed to follow the resident's care plan.
Failure to Meet RN Staffing Requirements
Penalty
Summary
The facility failed to ensure compliance with the federal regulatory requirement of having a Registered Nurse (RN) scheduled for at least 8 consecutive hours a day, 7 days a week, as stipulated under 42 Code of Federal Regulations Section 483.35(b). Specifically, there were no RNs scheduled for 8 consecutive hours on four specific dates: 6/06/2024, 6/23/2024, 7/14/2024, and 9/28/2024. The facility's census was 80 at the time of the survey, and the review of the written working schedules confirmed the absence of an RN on these days. The facility had submitted a waiver request to the Department, citing their inability to recruit sufficient qualified nursing personnel despite extensive efforts, including offering sign-on bonuses, flexible opportunities, and outreach to nursing schools and agencies. The facility had an arrangement where an RN and a practitioner were available to respond to phone calls during periods when an RN was not physically present in the building. Additionally, the Director of Nursing and other registered nurses were on-call and lived nearby to address urgent medical needs. However, this arrangement did not meet the regulatory requirement of having an RN present for 8 consecutive hours each day.
Deficiencies in Food Service Safety Standards
Penalty
Summary
During a recertification survey, it was observed that the facility failed to adhere to professional standards for food service safety. Specifically, the main kitchen and one of the unit kitchenettes had equipment that was not clean or in good repair. Observations included food particles and a dusty oily buildup on various kitchen equipment such as the microwave oven, can opener and holder, utensil drawers, shelving, fire extinguishers, and the floor behind the floor fan in the dishwashing machine room. Additionally, the B-wing nourishment station refrigerator door gasket was soiled. The thermometer for the sanitizing rinse on the automatic dishwashing machine was not functioning, and the facility lacked a test kit capable of measuring the concentration of the chemical sanitizing solution above 400 parts per million, as required by the chemical's label.
Misappropriation of Resident Funds by Activities Director
Penalty
Summary
The facility failed to protect a resident from the misappropriation of their property, specifically involving the wrongful use of the resident's checkbook by a former Activities Director. The resident, who had diagnoses including end-stage renal disease, non-traumatic intracranial hemorrhage, and dementia, was found to have had checks written from their account without consent. These checks, totaling over $11,000, were deposited into the personal account of the Activities Director and their partner. The resident was assessed to have moderate cognitive impairment, which may have contributed to their vulnerability to exploitation. The facility's policy on abuse prevention and investigation, which was in place at the time, defined misappropriation of property as the wrongful use of a resident's belongings or money without consent. Despite this policy, the Activities Director, whose job description included assisting residents with personal funds, exploited their position to commit financial fraud. The facility was unaware of the exploitation until notified by the police, following a report from a credit union about suspicious activity in the resident's bank account. The Activities Director was subsequently arrested and charged with grand larceny and check fraud.
Expired Food Not Discarded as Per Policy
Penalty
Summary
The facility failed to ensure that foods brought to residents by family and other visitors were managed in accordance with the adopted regulations. During a recertification survey, it was observed that expired food belonging to a resident was not discarded as required. Specifically, entrees labeled for a resident were found to be dated beyond the 3-day limit for storage, as per the facility's posted policy in the nourishment kitchen. Interviews revealed that the dietary staff was responsible for discarding food older than 3 days, but this was not done. A family member confirmed they labeled and dated the food, relying on the facility to discard it when expired. The facility administrator acknowledged that either dietary aides or nursing staff were responsible for discarding old food, indicating a need to update the policy to clarify staff responsibilities.
Resident Burned by Sparkler During Facility Activity
Penalty
Summary
The facility failed to ensure a safe environment free from accident hazards for a resident, leading to an incident where the resident sustained a burn. The resident, who was cognitively intact and had diagnoses of dementia, edema, and asthma, was participating in a July 4th holiday activity outside the facility. During this event, the resident was given a lit sparkler to hold by the Activity Director, who was standing next to them. The tip of the sparkler fell onto the resident's polyester pajama pants, causing a burn on their thigh. The incident was documented in the facility's incident report, and the Activity Director confirmed that they had offered sparklers to residents, believing it was safe since children were also holding them. The nurse on the scene assessed and treated the resident's burn immediately. The Director of Nursing confirmed the timeline of events and acknowledged the hazard posed by sparklers, noting that they would no longer be provided to residents. The incident was reported, and the resident was noted to be psychosocially okay following the event.
Failure to Timely Report Alleged Abuse
Penalty
Summary
The facility did not ensure that an allegation of physical abuse was reported to the New York State Department of Health within the required 2-hour timeframe. Specifically, on 1/26/2024 at 9:15 PM, two Certified Nurse Aides were observed dragging a resident down the hall by their arms. This incident was not reported to the Department of Health until 1/29/2024 at 10:36 AM, well beyond the mandated reporting period. The facility's policy requires all staff to report indicators of abuse immediately, but this protocol was not followed in this case. The resident involved had severe cognitive impairment and was unable to communicate effectively. Despite the incident being observed by multiple staff members and reported to a shift supervisor, the information was not relayed to the appropriate authorities in a timely manner. The Director of Nursing only became aware of the incident on the morning of 1/29/2024, after finding written statements from staff. An investigation was then initiated, and the Department of Health and local law enforcement were notified. The delay in reporting was attributed to a failure in communication among the staff members involved.
Failure to Remove Alleged Perpetrators Following Abuse Allegations
Penalty
Summary
The facility did not ensure that immediate and effective measures were put in place in response to allegations of abuse, resulting in a deficiency. Specifically, administrative staff were not informed and involved as necessary, and the alleged perpetrators were not removed from resident care when allegations of abuse were reported. On 1/26/2024 at 9:15 PM, two Certified Nurse Aides were observed dragging a resident down the hall by their arms. Despite staff reporting the incident to the shift supervisor, the accused staff members were allowed to complete their shifts and were not suspended until 1/29/2024, when the Director of Nursing became aware of the incident through written statements left under their office door. The resident involved had severe cognitive impairment and was unable to understand or communicate effectively. Witness statements and video surveillance substantiated the abuse. The Registered Nurse Supervisor, who was informed of the incident, did not take appropriate action, claiming not to recall any reports or allegations made. The Administrator acknowledged that the accused staff should have been removed immediately, but this did not occur due to the Registered Nurse Supervisor's inaction.
Failure to Follow Care Plan and Notify Physician and Family
Penalty
Summary
The facility did not ensure that Resident #1 received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices. Resident #1, who had severe cognitive impairment and was rarely or never able to understand or be understood by others, was observed being dragged down the hall by two aides, resulting in a 5-centimeter purple bruise under the left axilla. The incident occurred on 1/26/2024, but the resident's physician and family were not notified until 1/29/2024. Additionally, there was no documentation of an assessment of the resident from the time of the incident until 1/29/2024. Interviews revealed that the aides involved believed they were assisting the resident, who was yelling and hitting staff, by helping them to stand and walk. The Director of Nursing was informed of the bruise on 1/29/2024 and subsequently notified the physician, who did not examine the resident as they were told there were no other injuries. The facility failed to follow the resident's care plan, which included respecting personal space and allowing the resident time to calm down if redirection attempts were unsuccessful.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 47 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Plattsburgh
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Clinton County Nursing Home | 0.2 mi | ★★★★★ | 0 | 0 |
| Champlain Valley Physicians Hosp Med Ctr S N F | 1.2 mi | ★★★★★ | 0 | 0 |
| Meadowbrook Healthcare | 1.6 mi | ★★★★★ | 0 | 0 |
| Elderwood At Burlington | 15.1 mi | ★★★★★ | 15 | 0 |
| Birchwood Terrace Rehab & Healthcare | 15.1 mi | ★★★★★ | 2 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.