Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at New Carlton Rehab And Nursing Center, Llc during CMS and state inspections, most recent first.
The facility failed to ensure a clean and homelike environment on the 4th floor, with issues such as mismatched paint, chipped drywall, and stained walls. The shared bathroom had broken tiles and rust stains, while dust accumulated on air conditioning units and other surfaces. Staff interviews revealed unclear responsibilities between housekeeping and maintenance, contributing to these deficiencies.
During a survey, expired food items were found in the kitchen storage of an LTC facility, including oral supplements and nutrition shakes. Dietary staff and the Director of Food Services failed to notice these expired items, despite weekly inspections. The Administrator cited an order surplus and untimely discarding of expired items as reasons for the deficiency.
The facility failed to maintain sanitary conditions in the garbage storage area, with trash bins and dumpsters frequently left uncovered and overflowing. Staff interviews revealed that bins were often not closed due to forgetfulness and trash overflow, leading to increased pest activity. The facility's policy requires covered trash containers, but this was not consistently followed.
The facility failed to maintain a safe and clean kitchen environment, with dust accumulation on various surfaces and cracked floor tiles. Staff interviews revealed awareness of the issues, but the facility's pest control policy was not followed, leading to the deficiency.
The facility failed to maintain an effective pest control program, with vermin droppings and live pests observed in the kitchen and resident areas. Staff interviews revealed a lack of awareness and action regarding the pest issue, despite weekly exterminator visits.
A resident with moderately impaired cognition alleged abuse by a CNA, but the facility failed to report the incident to the state within the required 2-hour timeframe. The Director of Nursing and Administrator did not report the allegation, concluding there was no sufficient evidence of abuse. Interviews revealed that staff were aware of the complaint but did not escalate it appropriately, leading to a deficiency in compliance with state reporting requirements.
A resident alleged abuse by a CNA, but the facility failed to initiate an immediate investigation or assess the resident for injuries. The investigation, started a day later by the DON, lacked documentation of the allegation and staff statements, concluding insufficient evidence of abuse.
Deficiencies in Maintaining a Homelike Environment
Penalty
Summary
The facility failed to maintain a clean, comfortable, and homelike environment for residents on the 4th floor, as observed during the recertification survey. Multiple rooms exhibited issues such as mismatched paint, chipped drywall, and stained walls. The shared bathroom opposite one of the rooms had broken and missing tiles, a hole in the tile and sink pipe, and rust-colored stains on the toilet bowl. Additionally, the unit dining room had a detached baseboard, and the clean utility room had missing tiles. Dust accumulation was noted on air conditioning units, heater vents, and various surfaces throughout the unit. Interviews with staff revealed that housekeeping and maintenance responsibilities were not clearly delineated, contributing to the deficiencies. Housekeeper #1 indicated that the Maintenance Department was responsible for addressing rust and tile issues, while the Director of Maintenance and Housekeeping acknowledged the need for improvements, such as painting and floor maintenance. The Administrator mentioned reviewing cleaning logs and conducting rounds every two weeks, but acknowledged that dust accumulation was a persistent issue despite ongoing maintenance and cleaning schedules.
Expired Food Items Found in Kitchen Storage
Penalty
Summary
The facility failed to ensure that food was stored in accordance with professional standards for food service safety, as observed during a recertification survey. During an initial tour of the kitchen, multiple expired food items were found in the dry storage room, including wild berry oral supplements, chocolate pudding, oral/tube feeding supplements with fiber, milk chocolate nutrition shakes, and low glycemic enteral feeding formula. These items were past their use-by or expiration dates, indicating a failure to adhere to the facility's policy of rotating stock using the First in - First out method to maintain freshness and quality. Interviews with the dietary staff and the Director of Food Services revealed that the expired items had not been noticed prior to the survey. Dietary Aides responsible for rotating items on the shelf admitted to not noticing the expired items, and the Director of Food Services, who inspects the dry storage room weekly, also failed to identify the expired products. The facility's Administrator attributed the presence of expired supplements and tube feeding formulas to an order surplus and a failure to discard expired items promptly.
Improper Garbage Disposal and Sanitation Issues
Penalty
Summary
The facility failed to maintain the garbage storage area in a sanitary condition, as observed during the recertification survey. The facility's policy requires that all garbage and rubbish containing food wastes be kept in containers with fitting lids or covers, which must be kept closed when not in continuous use. However, observations revealed that the trash bins and dumpsters outside the facility were frequently left uncovered, with trash overflowing and lids either not fully closed or cracked. This improper containment of garbage was noted on multiple occasions, indicating a consistent issue with maintaining sanitary conditions in the trash storage area. Interviews with facility staff further highlighted the problem. The Director of Food Services acknowledged that trash should be covered, while a housekeeper admitted that staff sometimes forget to close the bins. Another housekeeper mentioned that the bins do not fully close due to trash overflow and that the garbage truck does not pick up trash on time, leading to an increase in pests such as flies and roaches in the area. The facility administrator noted that new bins would be provided by the garbage pickup contractor to address the issue of bins without covers.
Kitchen Environment Deficiency
Penalty
Summary
The facility failed to maintain a safe and functional environment in the kitchen area, as observed during the recertification survey. Accumulation of dust was noted on various surfaces, including the kitchen ceiling pipes, the back of a 2-tier oven, and a floor fan located between the 3-compartment sink and the hand washing sink. Additionally, dust was observed on the kitchen walls, light fixtures, and adjacent pipes. The floor tiles in the cooking and dishwashing areas were found to have cracks, and the dry wall in the dry storage area had a hole and a missing baseboard. Interviews with facility staff revealed awareness of the cleanliness issues. The Director of Food Services acknowledged the importance of maintaining a clean kitchen to prevent food contamination. The Director of Maintenance and Housekeeping mentioned being new to the facility, while the Administrator admitted to noticing dust on the kitchen pipes and stated that the Maintenance Department is responsible for maintaining the kitchen walls. The facility's policy on pest control, which requires interior walls to be free of cracks and repaired as needed, was not adhered to, contributing to the deficiency.
Pest Control Deficiency in Facility
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by multiple observations of vermin droppings and live pests during the recertification survey. Vermin droppings were found on boxes and cans in the kitchen dry storage room, and a cockroach was observed in a resident's room and on the metal frame of the overhead grease trap hood over the cooking stove in the kitchen. Additionally, flies were noted in the kitchen and on the 2nd floor unit hallway. These observations indicate a significant lapse in the facility's pest control measures. Interviews with staff revealed a lack of awareness and action regarding the pest issue. A dietary aide admitted to not noticing mouse droppings in the dry storage room and mentioned the need to call an exterminator if mice were present. The Director of Food Services acknowledged the problem with mice and suggested checking for cracks in the wall. The Administrator stated that an exterminator visits the facility weekly, yet they had not noticed any vermin in the kitchen dry storage room. These statements highlight a disconnect between the facility's pest control policy and its implementation.
Failure to Report Alleged Abuse Incident
Penalty
Summary
The facility failed to report an alleged abuse incident involving a resident to the New York State Department of Health within the required 2-hour timeframe. The incident involved a resident with moderately impaired cognition who alleged that a Certified Nursing Assistant (CNA) had roughed them up in the bathroom. Despite the facility's policy requiring immediate reporting of such allegations, the incident was not reported to the state agency. The Director of Nursing and the Administrator did not report the allegation, as they concluded there was no sufficient evidence of abuse or neglect. Interviews conducted during the survey revealed that the nursing supervisor and CNAs involved were aware of the resident's complaint but did not escalate it appropriately. The Director of Nursing completed an investigation but did not document the resident's allegation or report it to the state, as they believed the suspicion of abuse was ruled out quickly. The Administrator confirmed that the responsibility to report lay with the Director of Nursing, who did not consult them for assistance. This inaction led to a deficiency in the facility's compliance with state reporting requirements.
Failure to Investigate Alleged Abuse Thoroughly
Penalty
Summary
The facility failed to ensure that all alleged violations involving abuse were thoroughly investigated, as evidenced by the case of a resident who alleged abuse by a Certified Nursing Assistant. On April 7, 2024, a Registered Nurse received a report that a resident alleged being roughed up in the bathroom by a CNA. However, the nurse did not initiate an investigation or implement measures to prevent further potential abuse. The investigation was only initiated by the Director of Nursing the following day, and there was no documented evidence that the resident was immediately assessed for potential injuries resulting from the allegation. The facility's investigation, completed by the Director of Nursing, did not document the resident's allegation and concluded that there was no sufficient evidence of abuse or neglect. The investigation lacked documentation of staff written statements and did not confirm if the resident had been assessed for injuries. Interviews with the Registered Nurse and the Director of Nursing revealed a lack of immediate action and communication regarding the allegation, contributing to the deficiency in handling the abuse report.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Brooklyn
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Oxford Nursing Home | 0.5 mi | ★★★★★ | 4 | 0 |
| The Phoenix Rehabilitation And Nursing Center | 0.6 mi | ★★★★★ | 0 | 0 |
| Hopkins Center For Rehabilitation And Healthcare | 0.8 mi | ★★★★★ | 0 | 0 |
| Downtown Brooklyn Nursing & Rehabilitation Center | 0.9 mi | ★★★★★ | 0 | 0 |
| Bedford Center For Nursing And Rehabilitation | 1.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.