Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Latta Road Nursing Home East during CMS and state inspections, most recent first.
A CNA at the facility continued to work without a valid certification after it had lapsed, as the renewal process was not effectively managed. The Director of Nursing was responsible for monitoring certifications, but an error in the renewal form and lack of follow-up led to the CNA working without certification. The Business Office Manager mentioned a supposed grace period, but this was not confirmed by Prometric.
A resident with dysphagia was served incorrect food consistency, leading to a choking incident and hospitalization. The facility failed to ensure the resident's meal matched the prescribed ground/soft diet, resulting in actual harm. The incident was not thoroughly investigated to confirm the food consistency provided.
A resident with a history of dysphagia and dementia experienced a choking episode that led to hospitalization. The facility failed to thoroughly investigate the incident, as required by their policies, and did not verify if the resident received the correct food consistency. The investigation lacked comprehensive staff statements and did not confirm adherence to dietary orders.
CNA Worked Without Valid Certification Due to Lapse in Renewal Process
Penalty
Summary
The facility failed to ensure that Certified Nursing Assistant (CNA) #4 maintained a current certification while employed and providing direct resident care. The CNA's certification had lapsed and was not renewed, as documented in the New York State Nurse Aide Registry Verification Report. Despite this lapse, CNA #4 continued to work at the facility without a valid certification. The facility's policy required the Director of Nursing to monitor CNA recertifications monthly and initiate the renewal process at the beginning of the month when the certificate was due to expire. However, this process was not effectively followed, resulting in CNA #4 working without a valid certification. Interviews with facility staff revealed that the Director of Nursing was responsible for checking certifications due for renewal and passing the information to the Business Office Manager, who would then send the necessary paperwork and payment to Prometric. However, due to an error in the employer code and missing information on the renewal form, CNA #4's certification remained lapsed. The Business Office Manager mentioned a supposed grace period of 90 days during which CNAs could work while their certification was being processed, but this was not officially confirmed by Prometric. The lapse in certification was attributed to a lack of follow-up and communication with Prometric, as well as delays in processing due to the COVID-19 pandemic.
Failure to Provide Correct Food Consistency Leads to Resident Harm
Penalty
Summary
The facility failed to ensure that food was prepared in a form designed to meet the individual needs of a resident with dysphagia, as recommended by the speech-language pathologist and physician's orders. Resident #4, who had a history of choking and was on a ground/soft diet, experienced a choking episode due to incorrect food consistency, which led to hospitalization. The resident's meal tray was not checked for accuracy against the meal tray ticket, as per the facility's Aspiration Precautions Protocol. The resident was found choking and in acute respiratory distress, requiring emergency medical intervention to remove large pieces of chicken from their airway. The incident revealed that the facility did not conduct a thorough investigation to determine if the correct food consistency was provided to the resident. The staff member who served the tray was no longer at the facility, and the Administrator was unsure how to verify the food consistency provided. Interviews with the Director of Nursing and the Speech Language Pathologist confirmed that the incorrect food consistency could lead to aspiration and that a four-centimeter piece of meat was not safe for a ground/soft diet. The deficiency resulted in actual harm to the resident, although it was not classified as Immediate Jeopardy.
Failure to Investigate Choking Incident Thoroughly
Penalty
Summary
The facility failed to thoroughly investigate an incident involving Resident #4, who experienced a choking episode that led to hospitalization. The resident, who had a history of hemiplegia, dysphagia, and dementia, was on a mechanically altered diet requiring ground/soft foods. On the day of the incident, the resident was found choking and was subsequently transferred to the hospital, where a large piece of chicken was removed from their throat. The facility's investigation did not include sufficient documentation or verification of the food consistency provided to the resident, as required by their dietary orders. The investigation summary lacked comprehensive staff statements and did not confirm whether the resident received the correct food consistency. Interviews with the Director of Nursing revealed that the investigation should have included details about the food consistency to ensure dietary orders were followed. The facility's policies required thorough investigation of all alleged violations, but the documentation provided was insufficient to rule out potential abuse, neglect, mistreatment, or a care plan violation.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 123 citations issued within 25 miles in the last 12 months — including the 4 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Rochester
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Latta Road Nursing Home West | 0 mi | ★★★★★ | 0 | 0 |
| Waterview Heights Rehabilitation And Nursing Cente | 0.3 mi | — | 40 | 2 |
| Edna Tina Wilson Living Center | 0.9 mi | ★★★★★ | 0 | 0 |
| Hamilton Manor Nursing Home | 2.9 mi | ★★★★★ | 1 | 0 |
| Park Ridge Nursing Home | 4.4 mi | ★★★★★ | 1 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Latta Road Nursing Home East.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.