Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Elderwood At North Creek during CMS and state inspections, most recent first.
The facility failed to maintain a safe, clean, and homelike environment due to ineffective housekeeping and maintenance services. Observations showed chipped door jambs, cracked walls, dirty air vents, and missing ceiling tiles in the A and B wings. The building exterior had missing or peeling stucco and peeling paint. Additionally, floors were dirty, and the kitchenette sink was out of order.
The facility failed to label and store insulin products according to professional standards, with opened insulin lacking open and expiration dates on medication carts. Staff interviews revealed inconsistent labeling practices and a lack of a system to ensure expired or discontinued medications were removed, leading to deficiencies in medication management.
Three residents in the facility did not receive proper respiratory care as their oxygen tubing was not labeled or dated, and one resident had an empty portable oxygen tank. Observations revealed systemic issues with the facility's adherence to oxygen therapy protocols, as staff interviews indicated inconsistencies in executing these protocols. The facility's policies required weekly changes and labeling of oxygen tubing, which were not followed, leading to deficiencies in care.
A recertification survey identified deficiencies in the facility's main kitchen, where food was not stored, prepared, distributed, and served according to professional standards. Observations showed soiled freezers and drawers, a black build-up on floors, leaking faucets, a loose freezer handle, and broken wall tiles, indicating a lack of cleanliness and maintenance.
The facility did not properly dispose of garbage and refuse, as observed during a survey. Three dumpsters were not maintained correctly: one had its top cover open, another had its side door open, and refuse was found on the ground in front of a third dumpster. The facility's administrator acknowledged the issue.
The facility failed to ensure proper infection control practices, as staff did not consistently use appropriate PPE when entering rooms of COVID-19 positive residents or those under Contact/Droplet Precautions. Observations showed CNAs entering rooms with only surgical masks, neglecting required PPE like N95 respirators, gowns, and gloves, and failing to perform hand hygiene. Interviews confirmed these actions were against facility policy.
Deficiency in Housekeeping and Maintenance Services
Penalty
Summary
The facility failed to provide effective housekeeping and maintenance services in both the A and B wings, as well as the building exterior, leading to a deficiency in maintaining a safe, clean, and homelike environment for residents. Observations revealed that the A-Wing unit had chipped door jamb casings, cracked walls at the baseboards, and dirty air vents. Additionally, ceiling tiles were missing or damaged, and the corridor floors were dirty and sticky. The building's exterior was also in disrepair, with sections of stucco missing or peeling, dirt drip marks on the stucco, and peeling paint under resident rooms. On the B-Wing unit, resident room walls were soiled with scrape marks and grime, and walls behind beds in several rooms were peeling or gouged. The heater register and bathroom door frame in certain rooms were soiled or scraped, and ceiling tiles were missing in some rooms. The corridor walls had peeling wallpaper and were chipped, while floors in various areas, including the library and physical therapy room, were soiled with ground-in dirt. Additionally, the kitchenette sink was out of order, further contributing to the deficiency in maintaining a clean and functional environment.
Deficiency in Medication Labeling and Storage
Penalty
Summary
The facility failed to ensure that drugs and biologicals were labeled and stored according to professional standards of practice. During a recertification survey, it was observed that opened insulin products on medication carts in Units A and B were not labeled with open and expiration dates. This issue was noted for multiple residents, including those using Insulin Lispro Solution, Lantus SoloStar Pen-injectors, Levemir FlexTouch Pen-injectors, and Humalog Injection Solution Pens. The facility's policy did not address labeling multi-use medications with expiration dates, contributing to the oversight. Interviews with staff revealed inconsistencies in labeling practices. Licensed Practical Nurses acknowledged that both the date opened and the expiration date should be recorded on insulin products, but this was not consistently done. The Director of Nursing admitted that there was no system in place to ensure that expired or discontinued medications were removed from the carts, and the night shift nurse was responsible for checking and discarding such medications. However, this process was not consistently followed, leading to expired and discontinued medications remaining in the carts.
Deficiency in Oxygen Administration and Monitoring
Penalty
Summary
The facility failed to ensure that residents received necessary respiratory care in accordance with professional standards of practice. Specifically, three residents who required oxygen administration did not have their supplemental oxygen tubing labeled and dated to reflect when the tubing was last changed. This oversight was observed during multiple instances over several days, indicating a systemic issue with the facility's adherence to its own policies regarding oxygen therapy management. Resident #28, who was admitted with chronic respiratory failure and other health conditions, was observed with an empty portable oxygen tank and unlabeled oxygen tubing. The resident reported experiencing shortness of breath, which was not addressed promptly due to the oversight in monitoring the oxygen supply. Similarly, Resident #34 and Resident #59 were also found with unlabeled oxygen tubing, and there was a lack of documentation in their treatment records indicating when the tubing was last changed, contrary to the facility's policy of weekly changes. Interviews with staff revealed a lack of clarity and consistency in the execution of oxygen management protocols. Certified Nurse Aides were not involved in handling oxygen equipment, and the responsibility fell solely on the nursing staff, who were expected to change and label the tubing weekly. However, discrepancies in documentation and communication among staff members contributed to the deficiencies observed. The Director of Nursing and Assistant Director of Nursing acknowledged the issue and mentioned efforts to standardize labeling practices, but the deficiency remained unaddressed at the time of the survey.
Kitchen Sanitation and Maintenance Deficiencies
Penalty
Summary
During a recertification survey, deficiencies were identified in the main kitchen of the facility, where food was not stored, prepared, distributed, and served in accordance with professional standards for food service safety. Observations revealed that the 3 upright freezers and two drawers in the preparation area were soiled with food particles. Additionally, the preparation area floor and the kitchen floor in corners, next to walls, and behind cooking equipment were soiled with a black build-up. The handwashing sink faucet and 3-bay sink faucet were leaking, the handle on the rightmost upright chest freezer was loose, and three wall tiles under the knife rack were broken. These conditions indicate a failure to maintain cleanliness and proper repair of kitchen equipment and facilities, which are essential for ensuring food safety.
Improper Disposal of Garbage and Refuse
Penalty
Summary
The facility failed to properly dispose of garbage and refuse, as observed during the recertification survey. Specifically, three dumpsters were not maintained correctly: one dumpster had its top cover open with refuse inside, the side door of a second dumpster was open with refuse inside, and there was refuse on the ground in front of the third dumpster. These observations were made on 9/16/2024 at 1:02 PM. During an interview on 9/18/2024 at 10:46 AM, the facility's administrator acknowledged the issue.
Infection Control Deficiencies in PPE Usage
Penalty
Summary
The facility failed to ensure proper infection prevention and control practices were followed, as observed during a recertification survey. Staff members did not consistently use appropriate personal protective equipment (PPE) when entering and exiting rooms of residents who were COVID-19 positive or under Contact/Droplet Precautions. For instance, a Certified Nurse Aide (CNA) entered a resident's room on Unit A, which was marked for Transmission/Contact/Droplet Precautions, wearing only a surgical mask instead of the required PPE, including an N95 respirator, gown, gloves, and eye protection. This CNA later acknowledged the oversight, admitting they should have donned the necessary PPE before entering the room. Further observations revealed additional lapses in infection control practices. Another CNA on Unit A failed to use hand sanitizer or wash hands after removing gloves and before entering a utility room and returning to a resident's room. On Unit B, a CNA entered a room marked as a Red Zone for Contact/Droplet Precautions, wearing only a surgical mask, and delivered meal trays without using additional PPE or performing hand hygiene. Interviews with staff, including the Assistant Director of Nursing/Infection Control Nurse, confirmed that the facility's policy required the use of gloves, gowns, and masks for contact precautions, and hand hygiene before entering and exiting rooms, which was not consistently followed.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near North Creek
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Warren Center For Rehabilitation And Nursing | 27.6 mi | ★★★★★ | 21 | 0 |
| Elderwood At Ticonderoga | 29.3 mi | ★★★★★ | 2 | 0 |
| Glens Falls Center For Rehabilitation And Nursing | 30 mi | ★★★★★ | 0 | 0 |
| The Pines At Glens Falls Ctr For Nursing & Rehab | 32.4 mi | ★★★★★ | 15 | 0 |
| Slate Valley Center For Rehabilitation And Nursing | 35.9 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.