Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Concourse Rehabilitation And Nursing Center, Inc during CMS and state inspections, most recent first.
A resident with dementia and a history of stroke fell and sustained a femoral neck fracture due to inadequate supervision. The care plan did not clearly indicate the need for 2-person assistance, and a CNA provided care alone, resulting in the fall. The facility's fall prevention policy was not followed, leading to actual harm to the resident.
The facility did not ensure survey results were accessible to residents, family members, and legal representatives. During a Resident Council Meeting, residents reported not knowing where survey results were posted. Observations showed a sign on the 6th Floor indicating results were on the 1st Floor, but no bulletin board or results were found. Staff confirmed the bulletin board was removed during renovations and not replaced, acknowledging the need to update postings.
The facility failed to report alleged abuse incidents involving two residents to the New York State Department of Health within the required timeframe. One resident experienced a fall resulting in a fracture during care, and another was found on the floor with fractures after a scream was heard. Both incidents were not reported as required by facility policy.
A facility failed to develop and provide a baseline care plan within 48 hours of a resident's admission, as required by policy. The resident, admitted with unspecified convulsions and acute osteomyelitis, did not receive a copy of their care plan, and staff interviews revealed a lack of awareness and documentation regarding this requirement.
A resident with delusional and bipolar disorders was prescribed Quetiapine, an antipsychotic medication, but the facility failed to develop a comprehensive care plan for its use. Interviews with nursing staff revealed this was an oversight, as the care plan should have been created according to facility policy.
A resident at risk for pressure ulcers was not wearing physician-ordered heel float boots, as observed during a survey. Despite the order, the resident was seen without the boots on multiple occasions. Interviews revealed that the CNA's task list lacked instructions for the boots, and the family had requested the resident wear shoes. The LPN informed the family of the need for medical approval for shoes and instructed the CNA to apply the boots, but the RN could not explain the non-compliance.
A resident with diabetes and heart failure, who was moderately cognitively impaired, did not receive necessary dental services for a recommended tooth extraction. Despite a dentist's recommendation, the facility failed to assist in scheduling the procedure, leading the resident's son to arrange an appointment, which was not completed due to insurance issues. The facility did not provide follow-up or alternative arrangements.
A facility did not ensure that a resident's Binding Arbitration Agreement included the right to rescind within 30 days of signing, as required. Instead, the agreement allowed for rescission within only 10 days of admission. Interviews with the Director of Social Service and the Administrator revealed a lack of awareness of the 30-day requirement.
Inadequate Supervision Leads to Resident Fall and Injury
Penalty
Summary
During a Recertification and Abbreviated survey, it was found that a resident received inadequate supervision, leading to an accident. Specifically, the care plan for a resident with dementia and a history of cerebrovascular accident did not clearly indicate the need for 2-person assistance with activities of daily living. As a result, a Certified Nursing Assistant (CNA) attempted to roll the resident on their side without a second staff member's assistance, causing the resident to fall and sustain a left distal femoral neck fracture. The facility's policy on fall prevention and management was not followed, leading to actual harm to the resident. The resident's Minimum Data Set assessment indicated moderate cognitive impairment and a need for substantial/maximal assistance with bed mobility and personal hygiene. The CNA Accountability Record showed that the resident required 2-person assistance for bed mobility on multiple occasions. However, on the day of the incident, the CNA was unaware of this requirement and provided care alone, resulting in the resident's fall. The facility's accident report and subsequent write-up form documented the incident and the CNA's suspension for not following the care protocol. Interviews with facility staff, including the Acting Assistant Director of Nursing and the Director of Nursing, revealed that CNAs were expected to check the task list in the medical record before providing care. However, there was no documented evidence that the CNA involved in the incident was given definitive instructions to provide 2-person assistance. The Rehabilitation Director confirmed that the resident required extensive assistance from two people for activities of daily living prior to the fall. The incident highlighted a failure in communication and supervision, leading to the resident's injury.
Survey Results Not Accessible to Residents
Penalty
Summary
The facility failed to ensure that the results of the most recent facility survey were posted in a location readily accessible to residents, family members, and legal representatives. This deficiency was identified during a recertification survey conducted from April 6, 2024, to April 12, 2024. During a Resident Council Meeting, twelve residents reported being unaware of where the facility's survey results were posted. Observations revealed that a sign on the 6th Floor indicated the survey results were located on the 1st Floor bulletin board outside the Admissions Office. However, upon inspection, no bulletin board or survey results were found in that area or elsewhere in the facility. Interviews with facility staff, including the Director of Admissions and the Director of Nursing, confirmed that the bulletin board had been removed during renovations and was not replaced. The Director of Admissions was unaware of the sign on the 6th Floor and acknowledged the need to update the posting and make the survey results accessible to all residents. The Director of Nursing confirmed that the survey results were no longer posted anywhere in the facility, highlighting a lapse in compliance with regulatory requirements.
Failure to Report Alleged Abuse Incidents
Penalty
Summary
The facility did not ensure that all alleged violations involving abuse were reported to the New York State Department of Health immediately or within 2 hours after the allegation was made. This deficiency was evident for two residents. Resident #80, who had diagnoses of dementia and seizure disorder, experienced a fall resulting in a left femoral fracture during care. The fall was witnessed by a Certified Nursing Assistant, but there was no documented evidence that the incident was reported to the New York State Department of Health. Similarly, Resident #119, who had diagnoses of congestive heart failure and anxiety disorder, was found on the floor with a left fibula and tibia fracture after staff heard a scream from their room. Despite the resident being able to give an account of the incident, there was no documented evidence that this fall and subsequent fracture were reported to the New York State Department of Health. The facility's policies on the prevention of mistreatment, neglect, and abuse, as well as accident prevention and reporting, require the Director of Nursing to report any suspected incidents of abuse, neglect, or mistreatment to the New York State Department of Health. However, during an interview, the Director of Nursing stated that they investigated abuse allegations within the first 2 hours of the occurrence and ruled out abuse before deciding if they needed to be reported. This practice led to the failure to report the incidents involving Resident #80 and Resident #119, as the Director of Nursing did not consider them to be abuse cases based on their investigations.
Failure to Provide Baseline Care Plan Within 48 Hours
Penalty
Summary
The facility failed to ensure that a baseline care plan was developed within 48 hours of a resident's admission, as required by their policy. This deficiency was identified during a recertification survey conducted from April 7, 2024, to April 12, 2024. Specifically, for one resident, the baseline care plan was not completed within the stipulated time frame, and a copy was not provided to the resident or their representative. The resident, who was admitted with diagnoses of unspecified convulsions and acute osteomyelitis of the left ankle and foot, reported not receiving a copy of their baseline care plan approximately four months after admission. Interviews with facility staff revealed a lack of awareness and documentation regarding the provision of the baseline care plan to the resident. A registered nurse responsible for creating and ensuring the completion of baseline care plans could not explain why the resident did not receive a copy. Additionally, the Director of Nursing stated that the unit nurse manager was responsible for overseeing the completion of baseline care plans within 48 hours and ensuring documentation in the medical record. However, there was no explanation provided for the failure to deliver a copy of the baseline care plan to the resident.
Failure to Develop Comprehensive Care Plan for Antipsychotic Medication
Penalty
Summary
The facility failed to develop and implement a comprehensive care plan for a resident's use of antipsychotic medication, specifically Quetiapine, which was prescribed for behavioral symptoms associated with delusional disorder and bipolar disorder. The resident was moderately impaired in cognition and received the medication as per the physician's order. However, there was no documented evidence of a care plan addressing the use of this medication, which is a requirement according to the facility's policy. Interviews with the Registered Nurse responsible for care plans and the Director of Nursing revealed that the oversight occurred due to a lapse in the process of developing, reviewing, and updating comprehensive care plans. Both acknowledged that a care plan should have been in place for the resident's antipsychotic medication use, but it was not developed, indicating a failure in adhering to the facility's policy and regulatory requirements.
Failure to Apply Pressure-Relieving Devices as Ordered
Penalty
Summary
The facility failed to ensure that a resident received care consistent with professional standards to prevent pressure ulcers. This deficiency was identified during a recertification survey, where it was observed that a resident, who was severely cognitively impaired and dependent on staff for daily living activities, was not wearing bilateral heel float boots as ordered by the physician. The resident was at risk for pressure ulcers, as documented in the Braden Scale assessment, and had a history of a healed sacral pressure ulcer. Despite the physician's order for the resident to always wear the heel float boots, observations on multiple occasions showed the resident without them while seated in a recliner chair. Interviews with facility staff revealed a lack of adherence to the physician's order. A Certified Nursing Assistant (CNA) assigned to the resident stated that the task list did not include instructions for applying the heel float boots, and the resident's family had requested the resident wear shoes instead. A Licensed Practical Nurse (LPN) acknowledged the physician's order and had informed the family that the medical doctor needed to be consulted before the resident could wear shoes. The LPN had also instructed the CNA to stop using the shoes and apply the heel float boots. However, the Registered Nurse (RN) interviewed could not explain why the CNA did not follow the physician's order. The Director of Nursing (DON) stated that RNs were responsible for monitoring the application of special devices like heel float boots.
Failure to Provide Necessary Dental Services
Penalty
Summary
The facility failed to ensure that dental services were provided to meet the needs of a resident, specifically for a tooth extraction recommended by a dentist. Resident #203, who has diagnoses of diabetes mellitus and heart failure and is moderately cognitively impaired, was seen by a dentist in the facility who recommended a tooth extraction due to a broken tooth causing pain. Despite this recommendation, the facility did not assist in scheduling the necessary dental appointment, and the resident's son had to coordinate with an outside dentist. However, the tooth extraction was not performed due to an insurance issue, and the facility did not assist with any follow-up appointments or alternative arrangements. The facility's policy on dental consultations, dated August 2023, states that residents should have access to dental consultations as part of their comprehensive care. However, there was no documented evidence that a dental consult for the tooth extraction was ordered following the dentist's recommendation. Interviews with staff revealed that they were aware of the resident's attempt to see an outside dentist, but no follow-up appointment was scheduled after the initial appointment failed due to insurance issues. Additionally, the medical doctor was not aware of the resident's dental pain until recently and did not recall reviewing the dental consult recommending the tooth extraction.
Failure to Provide 30-Day Rescission Period for Arbitration Agreement
Penalty
Summary
The facility failed to ensure that the Binding Arbitration Agreement provided to residents or their representatives included the right to rescind the agreement within 30 calendar days of signing. This deficiency was identified during a recertification survey conducted from April 7, 2024, through April 12, 2024. Specifically, for one resident, the agreement only allowed for rescission within 10 days of admission, contrary to the required 30 days. Interviews with the Director of Social Service and the Administrator revealed that they were unaware of the 30-day rescission requirement, as the facility's documentation only mentioned a 10-day period.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Bronx
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Triboro Center For Rehabilitation And Nursing | 0.4 mi | ★★★★★ | 5 | 0 |
| Highbridge Woodycrest Center | 0.5 mi | ★★★★★ | 0 | 0 |
| Bronxcare Special Care Center | 0.8 mi | ★★★★★ | 22 | 0 |
| Hope Center For Hiv And Nursing Care | 0.8 mi | ★★★★★ | 0 | 0 |
| Casa Promesa | 1.3 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.