Average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Central Queens Rehab & Nursing Center during CMS and state inspections, most recent first.
Profane Language Used Toward Resident With Dementia: An Infection Control Preventionist used profane language while speaking to a resident with dementia, anxiety, and depression after the resident removed PPE from a hallway bin and attempted to wipe up urine. Staff stated the resident could be easily redirected by speaking nicely, and the staff member later acknowledged they should not have cursed at the resident.
Unsafe and Unclean Resident Environment on Unit 5: Surveyors observed dirty and rusty AC grill covers, peeling and mismatched paint, a hole in the wall with debris, dirty floors, and a rusty, soiled bathroom heater cover in multiple resident rooms and the general bathroom. A resident stated the heater cover had been dirty since moving in, and the 5th floor maintenance log had no entries for the observed issues. The D/M and Administrator acknowledged the missed maintenance and housekeeping concerns.
Missing Comfort Care Care Plan: A resident with cancer, HF, and RF was severely cognitively impaired, dependent for most ADLs, and had an order for comfort care with DNR/DNI and other limitations. The resident was observed weak and with poor appetite, but the chart had no documented comfort care plan; the SW confirmed only an advance directives care plan was present.
Failure to Review and Revise Comprehensive Care Plans: A resident with dementia, anxiety, and major depressive disorder had quarterly MDS findings of moderate cognitive impairment, daily wandering, daily rejection of care, and verbal/physical behavioral symptoms, but multiple Comprehensive Care Plans for mood, cognitive loss/dementia, wandering/elopement, and behavioral symptoms were not documented as reviewed and revised after the quarterly assessments. RN, DON, and the Director of Social Services stated care plans were expected to be updated quarterly and alerts were used, but they could not explain why the resident’s plans were not updated.
An LPN and other licensed nurses did not follow a resident’s DM orders for blood glucose monitoring and provider notification. The resident had repeated BG readings over 400 mg/dL, but there was no documented notification to the NS, MD, or PA, and several ordered BG checks were missed without documentation of refusal. The DON stated staff are educated on when to call the physician for elevated BG readings and that the unit NS is expected to follow up on resident care.
A resident with dementia and limited neck flexion had an active order and care plan for a cervical brace to be worn at all times except for skin checks, hygiene, and exercise. Surveyors observed the resident in bed on multiple occasions without the brace on, with the brace found in the closet, and CNA, RN, and LPN interviews showed staff were unaware or had not seen the brace in use despite the active order.
Physician Did Not Address Persistently Elevated Blood Glucose: A resident with DM, HTN, morbid obesity, and a history of cardiac arrest had repeated blood glucose readings in the 300s and 400s, along with an A1C that rose to 12.8%. The care plan called for glucose control within prescribed parameters, but progress notes showed the same insulin and diabetes regimen continued despite poor control and documented noncompliance with diet and diabetic management. There was no documented evidence that the physician addressed the ongoing hyperglycemia at required visits.
The facility failed to report alleged abuse and resident-to-resident altercations within the required two-hour timeframe. A resident suspected inappropriate touching and was transferred to the hospital, but the incident was reported five days later. In another case, a resident was hit by another resident, and the incident was reported the next day. Staff delayed reporting, citing the need for concrete details and lack of serious injury, contrary to policy.
Profane Language Used Toward Resident With Dementia
Penalty
Summary
The facility did not ensure a resident was treated with respect and dignity when the Infection Control Preventionist used profane language while speaking to Resident #38. Resident #38 had diagnoses including Non-Alzheimer's Dementia, Anxiety Disorder, and Major Depressive Disorder, and the Quarterly MDS documented moderate cognitive impairment, daily physical and verbal behavioral symptoms, daily rejection of care, and daily wandering behaviors. During observation, Resident #38 was seen removing PPE from a hallway bin, and the Infection Control Preventionist was observed using profane language while telling the resident to stop touching things. The same staff member was also observed using profane language while speaking to a housekeeper about cleaning urine on the unit. Housekeeper #1 stated that after a resident urinated in the hallway, Resident #38 attempted to wipe it up with PPE, which upset the Infection Control Preventionist, and that the way the staff member spoke to Resident #38 was not right. The Infection Control Preventionist acknowledged becoming upset and stated they should not have cursed at the resident. Other staff described Resident #38 as having severe dementia, being confused, and being easily redirected when given time to calm down.
Unsafe and Unclean Resident Environment on Unit 5
Penalty
Summary
The facility did not ensure a safe, clean, comfortable, and homelike environment for residents on Unit 5, and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior were not provided. During observations of Rooms 501, 505, 507, 509, and 517, and the general residents' bathroom, surveyors observed air conditioner grill covers that were dirty and rusty, mismatched chipped paint in resident areas, a hole in the wall with cement debris falling out, peeling paint on windowsills, dirty floors with dry soap remnants and whitish dry sediment, and a bathroom heater cover that was rusty and soiled with brownish discoloration. The general bathroom also had a ceiling and cubicle with mismatched, unfinished paint. The resident interviewed stated the bathroom heater cover had been dirty since moving to the room and did not look good, and the resident wished someone would clean and paint it. Review of the 5th floor maintenance log book showed no entries related to the observed conditions in the rooms or bathroom. The Director of Maintenance stated the dirty and rusty air conditioner grill covers, hole in the wall, mismatched paint, and dirty floors were missed during rounds and should have been corrected, repaired, or cleaned, and that maintenance workers were supposed to complete the repairs. The Administrator stated the concerns on the fifth floor were brought to attention that day, acknowledged the findings, and stated maintenance and housekeeping staff missed those areas.
Missing Comfort Care Care Plan
Penalty
Summary
The facility did not ensure that a Comprehensive Care Plan was developed and implemented for Resident #82 with measurable objectives and time frames to meet the resident’s medical, nursing, and psychosocial needs identified in the comprehensive assessment. Resident #82 had diagnoses including Squamous Cell Skin cancer, Heart Failure, and Respiratory Failure, and the Quarterly MDS documented severe cognitive impairment and dependence on staff for most ADLs, including dressing, transfer, and bed mobility. During observation, Resident #82 was in bed, awake with the spouse at bedside, appeared weak, and had a poor appetite, taking only sips of a supplement with encouragement from the spouse. The physician’s order included Comfort care and advance directives of DNR, DNI, no tube feeding, no hemodialysis, and no weight taking. Record review found no documented care plan addressing comfort care for the resident. The RN Supervisor stated that Hospice, Palliative, and Comfort care plans were done by the Social Worker, and the Director of Social Work stated there was a care plan for Advance Directives but no comfort care care plan had been formulated.
Failure to Review and Revise Comprehensive Care Plans
Penalty
Summary
The facility did not ensure that each resident’s Comprehensive Care Plans were reviewed and revised within the required quarterly schedule for Resident #38. Resident #38 had diagnoses including Non-Alzheimer’s Dementia, Anxiety Disorder, and Major Depressive Disorder, and the Quarterly MDS documented moderate cognitive impairment, daily physical and verbal behavioral symptoms, daily rejection of care, and daily wandering behaviors. Although the resident had Comprehensive Care Plans in place for Mood State, Cognitive Loss/Dementia, Wandering/Elopement, Behavioral Symptoms (Verbally Abusive Behavior), and Behavioral Symptoms, there was no documented evidence that these plans were reviewed and revised after the resident’s quarterly MDS assessments. The Mood State care plan was last reviewed on 02/20/2025, the Cognitive Loss/Dementia care plan was last reviewed on 02/22/2025, the Wandering/Elopement care plan was last reviewed on 03/09/2025, and the Behavioral Symptoms and Behavioral Symptoms (Verbally Abusive Behavior) care plans were last reviewed on 11/26/2024. Survey interviews with RN #4, the DON, and the Director of Social Services confirmed that care plans were expected to be updated quarterly and that electronic alerts were used to notify staff when reviews were due, but they were unable to explain why the resident’s care plans were not updated after the quarterly MDS assessments.
Failure to Notify Provider of Elevated Blood Glucose and Missed Monitoring
Penalty
Summary
Licensed nurses did not follow the physician’s orders for a resident with Diabetes Mellitus, Hypertension, Morbid Obesity, and status post cardiac arrest. The resident’s care plan directed staff to administer diabetes medications as ordered, monitor blood glucose, and report abnormal findings to the physician. The physician’s order required blood glucose checks before each meal and at bedtime, with notification if readings were less than 80 mg/dL or greater than 400 mg/dL. The resident’s blood glucose record showed multiple elevated readings, including values over 400 mg/dL on several occasions, but there was no documented evidence that the Nursing Supervisor, physician, or physician assistant were notified of those results. The record also showed that blood glucose monitoring was not completed as ordered on multiple dates and times, including missed breakfast, lunch, dinner, and bedtime checks across several days. The nurses’ progress notes contained no documentation that the Nursing Supervisor, attending physician, or physician assistant were notified when blood glucose was not obtained, and there was no documentation of resident refusal of treatment. During interviews, the Nursing Supervisor stated staff had not reported the elevated blood glucose readings and that the supervisor would not know about them unless the nurse informed them. The DON stated staff are educated on when to call the physician for elevated blood glucose readings and that the unit nursing supervisor is expected to follow up on resident care, including elevated blood glucose levels.
Failure to Apply Ordered Cervical Brace
Penalty
Summary
The facility did not ensure that Resident #6 received treatment and care in accordance with the resident’s goals for care and professional standards of practice. Resident #6 had diagnoses including Non-Alzheimer’s Dementia, Peripheral Vascular Disease, and Coronary Artery Disease, and the MDS documented moderately impaired cognition and dependence on staff for personal and oral hygiene, toileting, and transfer. OT documented that the resident was seen after readmission and provided with a cervical collar due to lateral flexion of the neck, and a physician’s order dated 05/27/2025 directed that the cervical brace be worn at all times except for skin check, hygiene, and exercise. The comprehensive care plan also documented the history of limited neck flexion and the requirement for the cervical brace. During observations on 07/28/25, 07/29/25, and 07/30/25, Resident #6 was seen in bed without the cervical brace on the neck, and the brace was observed in the resident’s closet. CNA #1 stated they were not aware the resident had a cervical brace to be worn, and RN #1 and LPN #1 stated they had not seen the resident with the neck brace since the resident was transferred to the 6th floor. The ADON stated the order was still active and the resident’s plan of care had not changed, while the DON stated CNAs were responsible for applying it. The Director of Rehab stated staff had been trained on proper application of the cervical collar and had completed return demonstration.
Physician Did Not Address Persistently Elevated Blood Glucose
Penalty
Summary
The facility did not ensure that the physician reviewed the resident’s total program of care at each required visit for Resident #14, who had diagnoses including Diabetes Mellitus, hypertension, morbid obesity, and status post cardiac arrest. The resident’s admission assessment documented that the resident was cognitively intact, dependent on staff for most ADLs, and required set-up assistance only for eating. The care plan for diabetes called for maintaining glucose levels within prescribed parameters and monitoring for signs and symptoms of hyperglycemia and hypoglycemia. The resident’s blood glucose readings were repeatedly elevated throughout July 2025, including multiple readings above 300 mg/dL and several readings above 400 mg/dL, with the highest documented reading at 499 mg/dL. Lab results showed a Hemoglobin A1C of 12.8%, increased from 11.5% in May 2025. Physician assistant progress notes documented continued use of Admelog, Jardiance, and Lantus, with hold parameters if blood glucose was below 200 mg/dL, and later noted poorly controlled diabetes with finger sticks in the 300 range and sometimes higher. Despite the sustained elevated blood sugars and the documented worsening A1C, there was no documented evidence that the physician addressed Resident #14’s consistently high blood sugars and non-compliance with diabetic management during the required visits. Interviews with the physician assistant and attending physician indicated the resident was noncompliant with food choices and that medication had not been adjusted, while the medical director stated that with blood glucose levels this elevated, the medications should have been adjusted. The deficiency was cited under 10 NYCRR 415.15(b)(2)(iii).
Delayed Reporting of Abuse Allegations
Penalty
Summary
The facility failed to report alleged violations involving abuse, neglect, exploitation, and mistreatment within the required timeframe of two hours after the allegation was made. This deficiency was evident in three out of five residents sampled. In one instance, a resident complained of pain in their private area and suspected inappropriate touching by a staff member. Despite the resident being transferred to the hospital for evaluation, the facility delayed reporting the incident to the New York State Department of Health by five days, as they awaited concrete details from their investigation. In another incident, a resident was struck on the head with a soda can by another resident in the dining room. Although staff were present and responded by separating the residents, the facility did not report the incident until the following day. The Director of Nursing believed the incident did not require immediate reporting due to the absence of serious bodily injury and the resident's refusal of assessment. The facility's policy mandates immediate reporting of such allegations, but staff, including the Assistant Director of Nursing and the Administrator, failed to adhere to this policy. They justified the delays by citing the need for concrete details and the recantation of allegations by residents. These actions were contrary to the facility's policy and federal and state laws, which require prompt reporting to ensure resident safety and compliance with regulations.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Maspeth
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Queens Boulevard Extended Care Facility | 1.2 mi | ★★★★★ | 0 | 0 |
| Dry Harbor Nursing Home | 1.3 mi | ★★★★★ | 0 | 0 |
| Regal Heights Rehabilitation And Health Care Ctr | 2 mi | ★★★★★ | 21 | 0 |
| Buena Vida Rehab And Nursing Center | 2.4 mi | ★★★★★ | 0 | 0 |
| Forest Hills Care Center | 2.8 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.