Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Absolut Ctr For Nursing & Rehab Westfield L L C during CMS and state inspections, most recent first.
The facility failed to maintain adequate staffing levels, leading to insufficient care for residents. Interviews and observations revealed that residents experienced long wait times for assistance, delays in receiving showers, and inadequate help with meals. Staff confirmed working with insufficient numbers, impacting their ability to provide necessary care. Management acknowledged the staffing issues but believed residents were receiving minimum quality care.
The facility failed to provide necessary care for residents, including timely incontinence care for a resident with paraplegia, oral hygiene for a resident with ALS, and facial hair removal for a resident with dementia. Staff did not adhere to care policies, resulting in neglect of residents' hygiene needs.
A resident with moderate cognitive impairment was found self-administering medications without proper assessment or orders in place. The facility's policy requires an interdisciplinary team assessment and secure storage of medications, which were not followed. Staff interviews revealed a lack of awareness and adherence to these policies, leading to the deficiency.
The facility failed to store, prepare, distribute, and serve food according to professional standards, with undated and unlabeled food items found in the main kitchen and nourishment rooms on Units A and B. Observations included unlabeled ham, fruit cocktail, and various other food items. Staff interviews confirmed the lack of proper labeling and dating, posing a risk of foodborne illnesses.
A resident with paraplegia and bladder dysfunction received inadequate incontinent care when two CNAs failed to change gloves or perform hand hygiene after contact with feces. Despite visible soiling, the CNAs continued to handle various items, breaching the facility's infection control policy. Interviews confirmed the lapse in protocol, highlighting the need for proper hand hygiene to prevent cross-contamination.
Staffing Shortages Impact Resident Care
Penalty
Summary
The facility failed to ensure sufficient nursing staff to meet the needs of its residents, as evidenced by the inability to meet established minimum critical staffing numbers for each shift. This deficiency was observed during a complaint investigation and standard survey, where it was noted that the facility did not have enough staff to provide timely care, such as assisting residents with meals. The facility's staffing records from September 21, 2024, to October 27, 2024, showed multiple instances where the staffing levels fell below the required numbers, affecting the quality of care provided to residents. Residents and staff interviews revealed significant issues related to staffing shortages. Residents reported long wait times for call bells to be answered, delays in receiving showers, and inadequate assistance with meals. Staff members, including Certified Nurse Aides and Licensed Practical Nurses, confirmed these issues, stating that they often worked with insufficient staff, which impacted their ability to provide necessary care. The lack of adequate staffing led to situations where residents did not receive timely assistance with feeding, toileting, and other daily activities, compromising their well-being. The facility's management, including the Director of Nursing and the Administrator, acknowledged the staffing challenges but believed that residents were receiving minimum quality care. However, the evidence from staff and resident interviews, as well as observations, indicated that the staffing shortages were affecting the facility's ability to meet the residents' needs effectively. The facility's failure to maintain adequate staffing levels resulted in residents not receiving the care they required, as per their care plans, and highlighted the need for improved staffing strategies to ensure resident safety and well-being.
Deficiencies in Resident Care and Hygiene
Penalty
Summary
The facility failed to provide necessary services for residents unable to perform activities of daily living, specifically incontinence care, oral hygiene, and facial hair removal. Resident #20, who had diagnoses including paraplegia and neuromuscular dysfunction of the bladder, was not provided timely incontinence care. Despite being cognitively intact and dependent on staff for toileting hygiene, Resident #20 was left in a heavily saturated incontinence brief for several hours. Certified Nurse Aide #4 prioritized other tasks over Resident #20's immediate needs, resulting in inadequate care and improper hygiene practices during the eventual care provided. Resident #41, diagnosed with progressive bulbar palsy and amyotrophic lateral sclerosis, required substantial assistance with oral hygiene. Despite being cognitively intact and expressing a desire for oral care, Resident #41 was not provided with adequate oral hygiene. Observations revealed a significant buildup of white debris on their teeth, and interviews with staff indicated a misunderstanding of the resident's needs and a lack of routine oral care provision. The facility's policy required oral care twice daily, which was not adhered to, leading to neglect of Resident #41's oral hygiene needs. Resident #88, with severe cognitive impairment due to dementia, was not provided assistance with facial hair removal. Despite requiring moderate assistance with personal hygiene, Resident #88 was observed with long facial hair, indicating a lack of grooming over an extended period. Staff interviews revealed a failure to document any refusals of care and a lack of adherence to the facility's policy for morning and nightly care, which included shaving. This neglect in personal grooming was not addressed by the staff, leading to a deficiency in maintaining Resident #88's personal hygiene.
Failure to Assess Resident for Safe Self-Administration of Medications
Penalty
Summary
The facility failed to ensure that a resident was assessed by the interdisciplinary team to determine their ability to safely self-administer medications. Resident #78, who has diagnoses including hemiplegia affecting the right side and moderate cognitive impairment, was observed with medications in their room and self-administered them without a proper evaluation. The facility's policy requires an assessment and documentation by the interdisciplinary team before allowing self-administration, which was not conducted for this resident. The resident was found with Fluticasone Propionate Nasal Suspension and artificial tears on their tray table, which they self-administered without a physician's order or proper documentation. The facility's policy mandates that medications should be stored securely and that self-administration should be monitored and documented by the nursing staff. However, there was no evidence of such monitoring or documentation for Resident #78, and the medications were not stored in a locked drawer as required. Interviews with various staff members, including LPNs and the Director of Nursing, revealed a lack of awareness and adherence to the facility's policy on self-administration of medications. Staff members acknowledged that an order was necessary for self-administration and that medications should not be left at the bedside. Despite this, the resident continued to self-administer medications without the necessary assessments and orders, indicating a breakdown in communication and policy enforcement within the facility.
Food Safety Deficiencies in Kitchen and Nourishment Rooms
Penalty
Summary
The facility failed to adhere to professional standards for food safety in the main kitchen and nourishment rooms on Units A and B. Observations revealed undated, unlabeled, and unsealed food items in the main kitchen, including a large piece of ham, fruit cocktail, cottage cheese, sugar-free vanilla pudding, and various cut-up vegetables. The Assistant Food Service Director acknowledged that these items should have been labeled and dated, and stated that items not properly labeled or dated should be discarded to prevent contamination or expiration. In the nourishment rooms, several food items were found without proper labeling or dating. On Unit B, a submarine sandwich, a plastic container of ham and lettuce, sliced cheese, sliced tomatoes, a cup of orange juice, a slice of pie, and banana pudding were observed without appropriate labels or dates. The Registered Nurse Unit Manager confirmed that these items belonged to a resident whose family frequently brought in food, and acknowledged that all foods in the refrigerator needed to be labeled and dated, and should only be kept for three days. On Unit A, a black insulated lunch bag with homemade foods was found unlabeled, and the Licensed Practical Nurse was unable to identify the owner of the bag. Interviews with the Food Service Director and the Administrator highlighted the facility's expectations for food labeling and dating. The Food Service Director stated that the nighttime dietary supervisor was responsible for discarding leftover food items and ensuring proper labeling and dating. The Administrator emphasized the importance of labeling and dating food to ensure it is safe for consumption, and noted that the uncovered fruit cocktail should not have been left in that condition. The facility's failure to comply with these standards poses a risk of foodborne illnesses, as acknowledged by the Food Service Director.
Inadequate Infection Control During Incontinent Care
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, as evidenced by an incident involving Resident #20. During an observation of incontinent care, Certified Nurse Aides #4 and #1 did not adhere to proper hand hygiene protocols. After transferring Resident #20, who was incontinent of bowel and bladder, from a wheelchair to a bed, the aides did not change their gloves or perform hand hygiene despite visible feces on the gloves. This oversight occurred while they continued to handle various items in the environment, including a mechanical lift, tray table, and door handles. Resident #20, who has diagnoses including paraplegia and neuromuscular dysfunction of the bladder, was dependent on staff for toileting hygiene. The resident's care plan highlighted the need for vigilant skin care due to impaired skin integrity and incontinence. Despite these needs, the aides failed to follow the facility's hand hygiene policy, which mandates hand washing when hands are visibly soiled and after contact with body fluids or excretions. Interviews with the involved staff and management confirmed the breach in protocol. Certified Nurse Aide #4 acknowledged the mistake, stating they should have changed gloves to prevent cross-contamination. The Registered Nurse Unit Manager and the Infection Preventionist both emphasized the importance of changing gloves and performing hand hygiene when gloves are soiled. The Director of Nursing reiterated the expectation for hand hygiene to be completed before and after all care, especially when gloves are visibly soiled, to prevent infection and cross-contamination.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Westfield
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Chautauqua Nursing And Rehabilitation Center | 14.7 mi | ★★★★★ | 0 | 0 |
| Dunkirk Rehabilitation & Nursing Center | 16.3 mi | ★★★★★ | 0 | 0 |
| Heritage Village Rehab And Skilled Nursing Inc. | 16.6 mi | ★★★★★ | 0 | 0 |
| Heritage Green Rehab & Skilled Nursing | 19.5 mi | ★★★★★ | 18 | 0 |
| Heritage Park Rehab & Skilled Nursing | 23.7 mi | ★★★★★ | 1 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.