Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Excel Care At The Pines during CMS and state inspections, most recent first.
A resident with multiple chronic conditions did not have several administered treatments and a required skin assessment documented on the eTAR, with blank spaces found for various topical medications and wound care orders. Nursing staff and leadership confirmed that all treatments should be documented and that blank spaces indicate treatments were not performed or not recorded, in violation of facility policy.
The facility was found to have deficiencies in food handling and sanitation practices, including expired and improperly labeled food items, inadequate cleaning of kitchen equipment, and improper handwashing techniques. Expired mustard, undated frozen French fries, and spoiled lettuce were observed, along with a lack of an internal thermometer in the milk box. A stand-up mixer was found with food debris, and a cook was observed not following proper handwashing procedures.
The facility failed to maintain a safe, clean, and homelike environment, with issues such as damaged linens, broken furniture, and dust accumulation on bathroom vents. Observations included a resident's bed with a sheet that had holes, a broken dresser drawer, flies around a bed, peeling wallpaper, and a hole in the wall. The Regional Director of Maintenance and the Director of Housekeeping acknowledged these issues, indicating lapses in maintenance and cleaning protocols.
A resident with diabetes had blood sugar levels exceeding established parameters on multiple occasions, but the facility failed to notify the physician as required. The Director of Nursing and Licensed Nursing Home Administrator acknowledged the lack of documentation and communication, which was not in accordance with the facility's policies.
The facility failed to make State of New Jersey inspection results readily accessible to residents. Although the survey results binder was visible on the receptionist's desk, residents could not access it without staff assistance due to a locked door requiring a code. Residents expressed a desire to access the results, and the Licensed Nursing Home Administrator acknowledged the inaccessibility prior to relocating the binder to the nursing units.
A facility failed to implement infection control measures for a resident's respiratory equipment. A nebulizer mask was observed uncovered and exposed to contamination between uses. The resident, with acute respiratory failure and asthma, confirmed the last treatment was the previous night. Interviews with staff revealed the procedure to store the mask in a plastic bag was not followed, and no written policy was provided.
The facility failed to follow proper infection control practices and hand hygiene during medication administration and tracheostomy care. An LPN did not perform hand hygiene between glove changes or wash hands for the recommended duration. A RRT entered a resident's room with gloves on and did not perform hand hygiene between glove changes. Interviews revealed a lack of understanding of the facility's hand hygiene policy, which aligns with national standards but was not followed.
Failure to Document Administered Treatments on eTAR
Penalty
Summary
The facility failed to document administered treatments on the electronic Treatment Administration Record (eTAR) for a resident with multiple medical conditions, including atherosclerotic heart disease, type 2 diabetes mellitus, and anemia. The resident had an intact cognitive status and a care plan addressing behavioral challenges such as refusal of care, with interventions requiring documentation of all interactions. Physician's orders included various topical medications and wound care treatments to be administered on specific schedules. A review of the March 2025 eTAR revealed multiple blank spaces on several dates for various prescribed treatments, including clotrimazole-betamethasone cream, collagen cream, bacitracin, Dakins solution, hydrocortisone gel, mupirocin ointment, and gentamicin cream. Additionally, a required weekly skin assessment was not documented on one of the scheduled days. Corresponding progress notes did not contain any documentation explaining the missed or undocumented treatments or assessments on those dates. Interviews with nursing staff, including an RN, Nursing Supervisor, and DON, confirmed that all treatments should be documented on the eTAR and that blank spaces indicate treatments were not performed or not documented. The facility's own policy emphasized the importance of timely and accurate documentation, with no allowance for unexplained blanks. The DON verified the presence of blanks on the eTAR for the resident in question.
Deficiencies in Food Handling and Sanitation Practices
Penalty
Summary
The facility failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner, as observed by the surveyor. During an inspection of the kitchen, several issues were identified, including expired and improperly labeled food items. A gallon container of deli mustard was found to be expired, and bags of frozen French fries and an apple pie were not dated after being removed from their original containers. Additionally, shredded lettuce and heads of iceberg lettuce were found to be spoiled and were subsequently discarded. The facility also lacked an internal thermometer in the milk box, which is necessary for monitoring temperatures. Further observations revealed sanitation issues with kitchen equipment. A stand-up mixer, which was reportedly cleaned and sanitized, was found with a wet substance in the bowl and food debris on the metal cage surrounding the mixing blade. The mixer was left uncovered and exposed after cleaning. Additionally, the faucet on the steam table was surrounded by an abundance of food debris, indicating a lack of regular cleaning. The facility's handwashing practices were also found to be deficient. A cook was observed improperly washing their hands, failing to apply soap to both hands and not washing for the recommended duration. The facility's policies on equipment cleaning, dating and labeling, infection control, and handwashing were reviewed, revealing discrepancies between the documented procedures and the observed practices.
Deficiencies in Facility Maintenance and Cleanliness
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment, as evidenced by several observations made by surveyors. On the 2nd and 3rd floors, issues included a resident's bed with a sheet that had holes, exposing the mattress, and a broken dresser drawer. Additionally, flies were observed around a bed, and wallpaper was peeling between two beds. A hole was also noted in the wall between the window sill and baseboard molding. The Regional Director of Maintenance acknowledged these issues and agreed they needed repair. The Director of Housekeeping confirmed that linens in disrepair should not have been used and should be returned to the contractor. Further deficiencies were noted regarding the cleanliness of bathroom vents. Surveyors observed significant dust accumulation on bathroom vents across multiple rooms over several days. Despite a grievance form indicating a previous resolution of dust concerns, the issue persisted. The Director of Housekeeping stated that vents are supposed to be cleaned weekly and during monthly deep cleaning, but acknowledged that the observed dust levels were unacceptable. The facility's policy on surface dusting was reviewed, which includes dusting vents, but the practice was not effectively implemented.
Failure to Notify Physician of Elevated Blood Sugar Levels
Penalty
Summary
The facility failed to notify a physician of a resident's blood sugar levels exceeding the established parameters, which is a deficiency in meeting professional standards of quality. The resident in question was admitted with diagnoses including bipolar disorder, cirrhosis of the liver, and diabetes mellitus. The resident's medical records indicated that their blood sugar levels were frequently recorded above the specified thresholds, yet there was no documentation that the physician had been notified as required by the physician's orders. The resident's blood sugar levels were recorded as greater than 300 mg/dl on 34 occasions in April 2024 and greater than 350 mg/dl on 17 occasions in June 2024. Despite these elevated levels, the corresponding progress notes did not include any documentation that the physician had been informed of these readings. This lack of communication and documentation was acknowledged by the Director of Nursing and the Licensed Nursing Home Administrator during an interview with the surveyor. The facility's policies on physician medication orders and charting and documentation did not provide clear instructions for following a physician's orders, which contributed to the deficiency. The Director of Nursing confirmed that nurses were required to notify the physician if blood sugar levels exceeded the parameters set by the physician's orders, and the Licensed Nursing Home Administrator confirmed that such notifications should have been documented in the resident's medical record.
Inaccessible State Survey Results for Residents
Penalty
Summary
The facility failed to make the State of New Jersey inspection results readily accessible to residents. On the morning of November 12, 2024, the surveyor observed the state survey results binder placed on the receptionist's desk in the facility's reception area. However, during a Resident Council Meeting the following day, four alert and oriented residents reported that they were unaware of the location of the State Survey results and expressed a desire to access them upon survey completion. Further investigation revealed that although the binder was clearly labeled and visible on the receptionist's desk, residents could not access it without staff assistance due to a locked door requiring a code to enter the lobby. The Licensed Nursing Home Administrator acknowledged that the survey results were not accessible to residents prior to being moved to the nursing units, as residents did not have the code to access the lobby where the binder was initially located.
Inadequate Infection Control for Respiratory Equipment
Penalty
Summary
The facility failed to implement proper infection control measures for the handling and storage of respiratory equipment for a resident requiring respiratory care. During an initial tour, a surveyor observed that a nebulizer mask belonging to a resident was left uncovered and exposed to contamination while not in use. On a subsequent observation, the nebulizer mask was found in an open drawer, still unprotected between uses. The resident, who was admitted with acute respiratory failure with hypoxia and mild persistent asthma, confirmed that the last nebulizer treatment was received the previous night, indicating the mask had been exposed for an extended period. Interviews with facility staff, including an LPN and the Director of Nursing, revealed that the facility's procedure was to rinse the nebulizer mask after use, allow it to dry, and then store it in a plastic bag to prevent contamination. However, the facility was unable to provide a written policy or procedure regarding the storage of nebulizer equipment. This lack of adherence to infection control practices was identified as a deficiency during the survey.
Infection Control and Hand Hygiene Deficiencies
Penalty
Summary
The facility failed to adhere to proper infection control practices and hand hygiene during medication administration and tracheostomy care. On the ventilator unit, an LPN was observed administering medication to a resident via a J tube without performing hand hygiene between glove changes. The LPN also failed to wash hands for the recommended duration and used the same towel to turn off the faucet after washing hands. Additionally, the LPN did not perform hand hygiene before donning gloves to administer medication to another resident, and again after spilling mouthwash and leaving the room to obtain more. During tracheostomy care, a Registered Respiratory Therapist (RRT) entered a resident's room wearing gloves without performing hand hygiene. The RRT changed gloves without washing hands between glove changes and only used alcohol-based hand rub after completing the procedure and exiting the room. Interviews with the LPN and RRT revealed a lack of understanding of the facility's hand hygiene policy, particularly regarding the necessity of hand hygiene between glove changes. The Infection Control Preventionist and Director of Nursing provided conflicting information about the facility's hand hygiene policy, particularly concerning hand hygiene between glove changes and the proper procedure for handwashing. The facility's policy, as reviewed, aligns with national standards, indicating that hand hygiene should be performed before and after resident care, after removing gloves, and before donning sterile gloves. However, the observed practices did not comply with these standards, leading to the identified deficiencies.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Atlantic City
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Our Ladys Center For Rehabilitation & Healthcare | 6.2 mi | ★★★★★ | 0 | 0 |
| Preferred Care At Absecon | 6.8 mi | ★★★★★ | 0 | 0 |
| Excel Care At Egg Harbor | 6.9 mi | ★★★★★ | 1 | 0 |
| Meadowview Nursing And Rehabilitation Center | 7 mi | ★★★★★ | 0 | 0 |
| Complete Care At Linwood, Llc | 9 mi | ★★★★★ | 17 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.