Trend Health & Rehab Of Meridian Llc
Inspection history, citations, penalties and survey trends for this long-term care facility in Meridian, Mississippi.
- Location
- 517 33rd Street, Meridian, Mississippi 39305
- CMS Provider Number
- 255348
- Inspections on file
- 16
- Latest survey
- March 10, 2026
- Citations (last 12 mo.)
- 5
Citation history
Health deficiencies cited at Trend Health & Rehab Of Meridian Llc during CMS and state inspections, most recent first.
A resident with dementia and severely impaired cognition had active PRN orders for Lorazepam and Diazepam that were entered without required 14-day stop dates, contrary to facility policy and federal requirements. Policy required all PRN psychotropic medications to be limited to a 14-day duration unless a physician documented clinical rationale and specified a longer duration. Review of records and a pharmacy consultant report showed the PRN psychotropic orders remained active beyond 14 days without documented physician justification or renewal. The DON, Administrator, and pharmacy consultant each confirmed that these PRN psychotropic orders should have been time-limited and either discontinued or renewed with appropriate documentation.
A resident with dementia and severely impaired cognition experienced multiple falls over an extended period, but the facility failed to revise and date the comprehensive care plan to reflect new or individualized fall-prevention interventions after each event. Policy required ongoing assessment and timely care plan updates when conditions changed, including after falls. Review of the care plan showed multiple fall dates listed under a fall-related focus, but the associated interventions were not dated, and there was no clear evidence of additional or revised interventions following subsequent falls. In interviews, an LPN/MDS coordinator and the DON confirmed that care plans should be individualized, updated after falls, and include dated interventions, and acknowledged that this resident’s care plan did not meet those expectations.
A resident with COPD and heart failure did not receive Albuterol inhaler as ordered for shortness of breath and wheezing after an LPN, uncomfortable with the medication sequence, withheld the medication without clinical justification or provider consultation. The DON advised withholding the medication if the nurse was uncomfortable, and no documentation or assessment was completed to support this action.
A resident with depression, anxiety, and dementia experienced the recent loss of her son and repeatedly requested support for her grief. Despite these requests, staff only placed her on bereavement watch, which involved monitoring behaviors, and did not arrange timely behavioral health services or counseling. The psychiatric provider had not seen the resident since before her loss, and there was no specific policy in place to address grieving residents beyond basic monitoring.
A bottle of TUMS and a bag of cough drops were found in a resident's bedside basket, accessible despite facility policy requiring medications to be locked and only accessible to authorized personnel. The DON confirmed the medications were present and stated that the resident, who is legally blind and has episodes of confusion, should not have medications at the bedside.
A resident reported that a CNA was rough during a transfer, causing pain. Another CNA witnessed the incident but did not report it. Both CNAs had received training on abuse prevention. The resident, who is cognitively intact and has paraplegia, later reported the incident, leading to an investigation and suspension of the CNAs.
A resident reported that a CNA was rough during a transfer, causing pain. Another CNA witnessed the incident but did not report it, despite knowing the requirement to do so within two hours. Both CNAs had received training on the facility's abuse policy.
The facility failed to prevent the spread of infection by not using a barrier during eye drop administration and inadequately cleaning a glucometer between residents. An LPN placed an eye drop bottle directly on a bedside table and did not follow the proper cleaning protocol for a glucometer, which was then used on another resident. These actions were confirmed by the LPN and the DON.
Failure to Limit PRN Psychotropic Medications to Required 14-Day Duration
Penalty
Summary
The facility failed to ensure PRN psychotropic medications were limited to a 14-day duration or renewed with documented physician rationale for one resident. Facility policy dated 4/28/25 required that PRN psychotropic medications, excluding antipsychotics, be limited to no more than 14 days, and that PRN antipsychotics be limited to 14 days with no exceptions. The resident, admitted on 8/27/2024, had dementia and a BIMS score of 00 on a quarterly MDS with an ARD of 2/16/2026, indicating severely impaired cognition. Record review showed active physician orders as of 3/1/26 for Diazepam 2 mg PO every 12 hours PRN for muscle spasms (ordered 12/30/2025) and Lorazepam 1 mg equivalent (0.5 mL of 2 mg/mL oral concentrate) PO every 6 hours PRN for agitation (ordered 12/29/2025), with no stop dates indicated. A pharmaceutical consultant report dated 1/26/26 identified the resident as prescribed psychoactive medications and specifically noted that PRN psychotropic orders are limited to a 14-day supply. The DON confirmed that Lorazepam and Diazepam are psychotropic medications and that PRN psychotropics must be limited to 14 days unless the physician documents a clinical rationale and specifies a longer duration, acknowledging that the staff member who entered the orders did not include end dates and that this was inconsistent with regulatory requirements and facility expectations. The Administrator also confirmed that the PRN psychotropic orders lacked the required 14-day stop dates. The pharmacy consultant further confirmed that the PRN Lorazepam and Diazepam orders should have been limited to 14 days or discontinued absent a new physician order or documented justification, and stated that the facility is responsible for ensuring PRN psychotropic medications are monitored and discontinued or renewed within the required timeframe.
Failure to Revise and Date Fall-Related Care Plan Interventions After Multiple Falls
Penalty
Summary
The deficiency involves the facility’s failure to revise and properly date a comprehensive care plan after multiple falls experienced by a resident. The facility’s policy, dated 10/2016, requires an individualized, person-centered comprehensive care plan with measurable objectives and timetables, and specifies that assessments are ongoing and care plans are revised as resident conditions change. For one resident admitted in late August 2024 with dementia and a BIMS score of 00 indicating severely impaired cognition, the care plan contained a fall-related focus listing multiple fall dates from November 2024 through February 2026. However, the interventions on the care plan were not dated to show when they were implemented or revised, and there was no documentation that the care plan had been updated with new or individualized interventions following each fall. Record review of fall investigations showed that the resident sustained falls on several specific dates in December 2025 and February 2026. During interviews, the LPN/MDS Coordinator stated that care plans are required to be individualized and updated when there is a change in condition, including after falls, and that interventions should be clearly documented and dated to reflect when they were implemented. She confirmed that the resident’s fall interventions were not dated and that the care plan did not reflect additional or updated interventions after subsequent falls, making it difficult to determine when interventions were implemented or whether the care plan had been revised. The DON similarly confirmed that care plans are expected to be individualized and updated after falls, with dated interventions, and acknowledged that the resident’s care plan did not show additional or revised interventions with appropriate dates following the multiple fall incidents, which was inconsistent with facility expectations and policy.
Failure to Administer Ordered Albuterol Inhaler for Resident with Respiratory Needs
Penalty
Summary
The facility failed to ensure that a resident received respiratory treatment and care in accordance with professional standards and physician orders. Specifically, the resident, who had diagnoses including Chronic Diastolic Congestive Heart Failure, Essential Hypertension, and COPD, had active orders for Budesonide Inhalation Suspension twice daily and Albuterol Sulfate HFA every four hours as needed for shortness of breath and wheezing. Despite these orders, the resident did not receive her Albuterol inhaler as prescribed on two consecutive days. The resident reported this omission and stated she had been receiving her inhaled medications in a specific sequence for years, with Albuterol administered prior to Budesonide, which she found effective for her symptoms. The failure occurred when the assigned LPN was uncomfortable administering the medications in the requested sequence and, after consulting with the on-call nurse and the DON, was advised to withhold the Albuterol if uncomfortable. No clinical assessment, provider consultation, or documentation of clinical justification for withholding the medication was completed. The DON acknowledged that the medication was not administered as ordered and that the provider should have been contacted for clarification if there was uncertainty. The nurse practitioner later confirmed that the orders were to be followed as written.
Failure to Provide Necessary Behavioral Health Services Following Resident Bereavement
Penalty
Summary
A resident with a history of depression, anxiety disorder, dementia, and bipolar disorder experienced the recent loss of her son and repeatedly expressed a need to talk with someone about her grief. Despite informing multiple staff members of her need for support and specifically requesting to speak with Social Services or a therapist, the resident did not receive timely behavioral health care or counseling. Staff interviews confirmed that the resident consistently voiced her need for support, but interventions were limited to attempts at distraction by a CNA and placement on 'bereavement watch,' which only entailed monitoring for behavioral changes. The Social Service Director and LPN confirmed that there was no specific policy or procedure in place to support grieving residents beyond charting behaviors, and the contracted psychiatric provider had not seen the resident since before her loss. The DON acknowledged a lapse in the process regarding staff follow-up, and the psychiatric provider confirmed he had not seen the resident due to time constraints. Documentation showed the resident continued to display symptoms of anxiety, confusion, depression, and social isolation, but no additional behavioral health services were provided in response to her bereavement.
Medications Improperly Stored at Bedside
Penalty
Summary
Surveyors observed that a bottle of TUMS and a bag of cough drops were stored in a resident's bedside basket, making medications accessible to the resident. The facility's policy requires that only licensed nurses, pharmacy personnel, and those lawfully authorized to administer medications have access to medications, and that medication rooms, carts, and supplies are to be locked when not attended by authorized personnel. The Director of Nursing (DON) confirmed the presence of these medications at the bedside and stated that medications are not to be stored at the bedside due to the risk of residents self-administering them. The resident involved was legally blind, had a history of wandering, and experienced episodes of confusion, which the DON stated made her unable to safely self-administer medications. Despite this, the resident's Minimum Data Set (MDS) assessment indicated a BIMS score of 15, showing cognitive intactness. The facility's failure to ensure medications were securely stored and not accessible to the resident constituted a violation of their own policy and regulatory requirements.
Failure to Prevent Abuse During Resident Transfer
Penalty
Summary
The facility failed to prevent the abuse of a resident, identified as Resident #25, who reported that a Certified Nurse Aide (CNA) was rough with him during a transfer from his wheelchair to his bed. Resident #25 stated that CNA #1 jerked the leg straps of the lift sling hard, causing him pain, and did not respond when he expressed that it hurt. This incident was witnessed by CNA #2, who confirmed that CNA #1 handled the resident roughly and did not report the incident despite knowing she should have. The resident had not initially reported the incident to anyone but later disclosed it to the Administrator and Social Worker, prompting an investigation and the suspension of both CNAs involved pending the outcome of the investigation. The facility's records show that both CNAs had received in-service training on the facility's abuse policy and the importance of preventing and reporting abuse. Resident #25, who has a medical diagnosis of paraplegia and a BIMS score indicating cognitive intactness, was admitted to the facility in January 2022. The Administrator confirmed that the incident was reported to the State Agency and that the investigation was ongoing. CNA #1 denied the resident's allegations during her interview, while CNA #2 admitted to witnessing the rough handling but did not report it due to the resident's request.
Failure to Report Abuse Timely
Penalty
Summary
The facility failed to report abuse in a timely manner for one of the residents reviewed for abuse. The facility's policy requires all employees to immediately report any incidents or suspected incidents of resident abuse. On 4/10/24, Resident #25 reported that on the previous day, CNA #1 was rough with him during a transfer, causing him pain. Despite Resident #25's complaints, CNA #1 continued to handle him roughly. CNA #2, who was present during the incident, confirmed the rough handling but did not report it because the resident did not want her to, even though she knew she was supposed to report it within two hours. The Administrator confirmed that CNA #2 admitted to witnessing the rough handling but did not consider it abuse and therefore did not report it. Both CNA #1 and CNA #2 had received in-service training on the facility's abuse policy, types of abuse, and the requirement to report abuse immediately. Resident #25, who has a medical diagnosis of paraplegia and a BIMS score indicating he is cognitively intact, reported the incident to the Administrator and Social Worker. The Administrator confirmed that the abuse should have been reported within two hours and that he expected all staff to comply with this policy. The failure to report the abuse in a timely manner constitutes a deficiency in the facility's adherence to its own policies and procedures.
Infection Control Deficiency
Penalty
Summary
The facility failed to prevent the possibility of the spread of infection as evidenced by improper handling of eye drops and inadequate cleaning of a glucometer. Specifically, an LPN administered eye drops to a resident without using a barrier, placing the eye drop bottle directly on the resident's bedside table. Additionally, the same LPN did not follow the proper cleaning protocol for a glucometer, wiping it for only 30 seconds instead of the required 2 minutes, and then used the inadequately cleaned glucometer on another resident. These actions were observed during direct care and confirmed by the LPN and the Director of Nurses (DON). The residents involved had medical conditions that required specific care. Resident #12 and Resident #24 had Type 2 Diabetes Mellitus and required regular blood sugar checks, while Resident #13 had a lack of coordination and required frequent eye drops for dry eyes. The LPN's failure to use a barrier for the eye drops and to properly clean the glucometer between uses could have led to the spread of infection or cross-contamination, as confirmed by both the LPN and the DON during interviews.
Latest citations in Mississippi
A resident with hemiplegia, hemiparesis, and cognitive impairment had a care plan directing staff to apply and remove a right ankle splint at specific times each day and to provide passive stretching to prevent decline in ROM. Observation found the splint not in use and lying on a chair, and the resident was unsure when it was last applied. A PTA reported the resident had developed foot drop and that the splint could no longer be applied without additional therapy, attributing this to the splint not being used daily as ordered. The DON confirmed that staff failed to follow the established care plan for splint application and ROM management.
A resident with hemiplegia and hemiparesis after a cerebral infarction, and severe cognitive impairment (BIMS 5), had physician and therapy orders for right-hand and right-ankle splinting with passive ROM to manage contractures and maintain ROM. Surveyors observed a foot splint lying unused and the resident’s right hand contracted into a fist without a hand roll. The resident could not recall when the foot splint was last applied and reported never having a hand roll. An LPN was unaware of the need for the splint and confirmed no hand roll was in use. Records showed the hand splint order was discontinued at the responsible party’s request due to pain, but OT was not notified and no alternative such as a hand roll was initiated. PT had documented improved ankle ROM and recommended a PODUS boot, while a PTA later reported the resident had developed foot drop related to the ankle splint not being applied as ordered. The DON confirmed that daily ankle splint orders existed and that the hand splint was discontinued without alternative interventions to prevent contracture.
The facility failed to protect resident narcotic medications from misappropriation when an LPN handed over a medication cart’s narcotic keys to an RN without performing required narcotic counts before and after the transfer, and the cart was later found unlocked in the nurses’ station. During the subsequent shift change count, staff discovered multiple missing doses of oxycodone-acetaminophen and hydrocodone-acetaminophen prescribed PRN for pain to four residents with conditions including dementia, COPD, dysphagia, and diabetic neuropathy. Review of individual controlled drug logs showed corrected balances to account for the missing tablets, confirming that controlled substances were unaccounted for during the period of unsecured cart access and improper key control.
Two ambulatory residents with dementia, severe cognitive deficits, and known wandering behavior, each wearing a wander guard bracelet, were able to exit through a unit door when a visitor held it open, despite the door alarm sounding and prior observations that they frequently walked together and approached doors. An LPN responded to the alarm and, along with other staff, initiated a search when the residents could not be found on the unit; staff ultimately located the residents across a four-lane highway and returned them to the building without injury. The incident occurred despite facility policies requiring use of a security system for residents unable to protect themselves from harm by wandering, and staff and leadership acknowledged that the residents had a history of walking the halls together and going to doors, and that increased monitoring and restricting visitor access to door codes could have prevented the elopement.
A cognitively impaired resident with dementia, agitation, and a history of wandering was previously assessed by the IDT as not being at risk for elopement and did not have elopement precautions in place. On one occasion, a visitor exited through the front door without realizing the resident followed outside, and staff later discovered the resident alone on the front porch after being missing for several minutes. An LPN and CNA participated in locating and returning the resident, and the incident revealed that supervision and elopement risk assessment were insufficient for this resident.
A resident with Type 2 DM and moderately impaired cognition had two unstageable heel DTIs documented on the MDS and physician orders for treatment to both heels, but the comprehensive care plan did not include any problem, goals, or interventions related to these pressure injuries. LPNs responsible for MDS and care plan completion acknowledged the omission and stated that although they periodically audit by comparing orders to the care plan, this situation was missed. The DON reported she expected the wound care nurse to update the care plan with new wound treatment orders, while an RN stated she could update interventions but had not been trained to create a new focused care plan and was unaware it was her responsibility to add the DTI treatment orders to the care plan.
A controlled substance prescribed for a cognitively intact resident with a left femur fracture was delivered and signed for by an LPN but was not entered on the narcotic accountability record or narcotic box package count and was later found to be missing. One LPN reported receiving the blister pack of thirty Hydrocodone/Acetaminophen 10-325 mg tablets from another LPN, placing it on the nurses’ station, and leaving the area, while both LPNs stated they were in the medication room as the medication remained unattended. The DON and Administrator confirmed that staff failed to secure the controlled medication as required by facility policy and that the missing tablets could not be located.
Surveyors found that staff failed to properly secure and store medications for two residents. For one resident, an LPN received a delivery of Hydrocodone-Acetaminophen, passed it to another LPN, and the controlled medication was left unattended at the nurses’ station instead of being immediately locked and entered into the narcotic count, after which it could not be located. For another resident, two bottles of Lorazepam oral concentrate, documented on the narcotic record and labeled to be protected from light and refrigerated, were observed stored in a locked medication cart rather than in the designated medication refrigerator, even though staff acknowledged knowing the manufacturer’s refrigeration requirement.
A resident with hemiplegia and hemiparesis following cerebral infarction was transferred by facility van to a psychiatric hospital for evaluation and was later determined by the facility to be discharged due to aggressive behavior and threats, with staff stating they could not meet the resident’s needs. The Administrator and Social Services Director communicated with the psychiatric facility and the resident’s family about finding alternative placement and informed the family the resident would not be allowed to return, but no formal involuntary discharge notice or written appeal rights were provided, and no physician discharge order was documented, contrary to facility policies requiring a completed transfer form and written notice of transfer/discharge with appeal information.
The facility did not adequately investigate, address, or resolve repeated grievances about food quality and temperature raised through Resident Council meetings. Over several months, residents reported that weekend meals were bad, food was consistently cold, beverages lacked sufficient ice, and breakfast items were hard or unpalatable. While limited steps such as using temperature-holding containers, sending trays out faster, and in-servicing dietary staff were noted, there was no documented monitoring, follow-up, or evaluation of effectiveness. Cognitively intact residents continued to report cold, poor-tasting food, and staff, including the Dietary Manager and Social Services, acknowledged awareness of the complaints without evidence of thorough follow-up or resolution.
Failure to Implement Care Plan for Ankle Splint and ROM Management
Penalty
Summary
The facility failed to implement a comprehensive, person-centered care plan for contracture management and splinting to prevent decline in range of motion for one resident. The facility’s policy on prevention of decline in range of motion required that, based on the comprehensive assessment, the facility provide interventions, exercises, and/or therapy to maintain or improve ROM. The resident’s care plan, initiated on 8/1/25, identified an ADL self-care performance deficit related to stroke, hemiplegia, and immobility, placing the resident at risk for functional decline. The care plan interventions directed staff to apply a splint to the right ankle after breakfast, provide passive stretch to the right ankle after applying the splint, remove the splint at lunchtime, reapply the splint after supper with passive stretch, and remove the splint at bedtime. On observation, the resident’s ankle splint was not in use and was found lying in a chair in the resident’s room, and the resident was unsure when the splint was last applied. The PTA reported that the resident had developed foot drop and that the ankle splint could no longer be placed without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON stated that the care plan was used to inform staff how to care for the resident and verified that staff failed to follow the care plan when they did not apply the ankle splint. Record review showed the resident was admitted with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side, and an MDS assessment indicated a BIMS score of 5, reflecting cognitive impairment at the time of the deficiency.
Failure to Implement ROM and Splinting Orders Resulting in Contractures and Foot Drop
Penalty
Summary
The facility failed to provide ordered range of motion (ROM) and splinting interventions to prevent decline in ROM for a resident with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side. The resident was admitted with these diagnoses and had physician orders and therapy recommendations for contracture management and splinting. An OT evaluation documented decreased ROM in the right upper extremity and recommended a resting hand splint and a restorative splint and brace program, with a subsequent OT evaluation recommending continuation of the contracture management and splinting program. A physician order directed staff to apply a right-hand splint after breakfast, provide passive stretch to the right elbow, wrist, and hand once daily, and remove the splint before dinner. Another physician order required application of a right ankle splint after breakfast and after supper with passive stretching following application. The facility’s own policy stated that residents without limited ROM should not experience a reduction in ROM unless clinically unavoidable. During observation, surveyors noted a foot splint lying unused in the resident’s chair and the resident’s right hand contracted into a fist without a hand roll in place. The resident reported not knowing when the foot splint was last applied and stated she had never had a hand roll. An LPN stated she did not know why the splint was in the room, believed the resident was not required to wear it, and confirmed the resident did not have a hand roll. Record review showed the right-hand splint order was discontinued at the responsible party’s request due to pain, but the OT reported she had not been notified of this discontinuation and stated a hand roll should have been initiated when the splint was stopped; she further stated the resident’s hand was now contracted into a fist. A PT discharge summary documented improved right ankle ROM with therapy and recommended a PODUS boot daily for up to five hours, while a PTA later reported the resident had developed foot drop and that the ankle splint could no longer be applied without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON verified that there were physician orders for daily ankle splinting and acknowledged that the right-hand splint was discontinued without alternative interventions to prevent contracture. The resident’s MDS showed a BIMS score of 5, indicating severe cognitive impairment.
Failure to Secure Narcotic Medications and Maintain Key Control
Penalty
Summary
The deficiency involves the facility’s failure to protect resident medications from misappropriation on one of four medication carts, resulting in missing controlled substances for four residents. The facility’s abuse, neglect, and exploitation policy defines misappropriation of resident property as the deliberate misplacement, exploitation, or wrongful use of a resident’s belongings or money without the resident’s consent. On a specific date, during the 7:00 PM shift change narcotic count, staff identified that multiple doses of Percocet and Norco (hydrocodone-acetaminophen) were missing from the narcotic box on a single medication cart. Prior to this discovery, the assigned LPN had confirmed that the narcotic count was correct earlier in the day. The events leading to the deficiency included the LPN giving her medication cart narcotic keys to an RN while she left the area to perform a urine specimen collection. The LPN did not complete a narcotic count before or after transferring the keys, which was not in accordance with facility expectations for key control and chain of custody. When the LPN returned, she observed the medication cart in the nurses’ station and unlocked. The RN later confirmed that she had moved the cart into the nurses’ station but denied administering any medications during the time she had possession of the keys. During the subsequent 7:00 PM narcotic count, discrepancies were identified, and a search of the cart and nurses’ station did not locate the missing medications. Record review showed that four residents’ controlled medication logs required corrections to reflect missing tablets. One resident with dementia had an order for oxycodone-acetaminophen 5-325 mg every 12 hours as needed for pain; the narcotic log initially showed a remaining balance of 20 tablets after a documented administration, but was later corrected to 16 tablets to account for four missing tablets. A second resident with COPD had an order for oxycodone-acetaminophen 10-325 mg every eight hours as needed; the log was corrected from a remaining balance of five tablets to four, indicating one missing tablet. A third resident with dysphagia had an order for hydrocodone-acetaminophen 5-325 mg every 24 hours as needed; the log showed two tablets on hand after the resident returned from pass with no administrations documented, and was later corrected to zero, indicating two missing tablets. A fourth resident with type 2 diabetes mellitus with diabetic neuropathy had an order for hydrocodone-acetaminophen 7.5-325 mg every six hours as needed; the log was corrected from a remaining balance of eight tablets to seven, indicating one missing tablet. These discrepancies, combined with the unsecured cart and improper key transfer without counts, led to the determination that resident medications were not protected from misappropriation.
Failure to Prevent Elopement of Two Cognitively Impaired Wanderers
Penalty
Summary
The deficiency involves the facility’s failure to provide adequate supervision and prevent elopement for two residents with known wandering and elopement risk. Both residents were ambulatory, frequently walked throughout the facility together, and were known to staff as wanderers. Each resident had a diagnosis of dementia with severe cognitive deficits documented on their MDS assessments, and both had Wander/elopement alarms (wander guard bracelets) in place and used daily. The facility’s elopement/wandering policy stated that residents who are incapable of adequately protecting themselves and unable to determine when they are at risk for harm by wandering out of the facility should be placed on the resident security system to ensure safety. On the day of the incident, video surveillance later reviewed by the Administrator showed that a visitor entered an exit door on the B Unit at approximately 6:20 PM. The two residents at risk for elopement approached the door, and the visitor held the door open, allowing them to walk out of the building. The residents were wearing wander guard bracelets, and when they exited, the door alarm sounded. A nurse responded immediately to the alarm, exited the facility, and went down the walkway but did not see the residents. Staff were then alerted that the residents were missing, and a facility-wide search was initiated. Staff interviews and the facility’s documentation confirmed that the residents had previously been observed walking together throughout the facility and approaching doors, including the exit door involved in the incident. The Administrator reported that review of the video showed the two residents had approached the same door together two or three times prior to the elopement event. Despite their known patterns of wandering, severe cognitive impairment, and prior door-approach behavior, the residents were able to exit the facility unnoticed and unsupervised when the visitor held the door open. Staff ultimately located the residents across a four-lane high-capacity highway approximately 528 feet from the exit door and returned them to the facility, where body audits and assessments documented no injuries and intermittent confusion. The State Agency determined that the facility’s failure to provide adequate supervision to prevent the elopement of these residents, who had exhibited exit-seeking behaviors, placed them and other residents at risk for wandering and elopement in a situation likely to cause serious injury, harm, impairment, or death and cited the facility at F689 with Immediate Jeopardy and Substandard Quality of Care. The residents’ medical records and elopement reports documented that both were confused, had impaired memory, and were identified as wanderers. One resident had a BIMS score of 3 and the other a BIMS score of 0, both indicating severe cognitive deficits. Progress notes and elopement reports recorded that staff were notified when the residents were not on the unit and could not be located, that all staff were engaged in searching, and that the residents were ultimately found outside and assisted back into the building. Interviews with CNAs and an LPN described hearing a Code W called, running outside, and seeing the residents across the street after they had crossed the four-lane highway. The DON acknowledged that the residents were always walking in the facility, often together, and that they had wandered to doors and looked out, and agreed that increased monitoring and not allowing visitors to have door codes could have prevented the residents from leaving the building.
Removal Plan
- Conducted a facility search.
- Notified police of missing residents.
- Director of Nursing interviewed staff and residents.
- Notified the Medical Director and residents’ families.
- Administrator and Director of Nursing checked the wander guard system and facility doors to ensure proper functioning.
- Returned Resident #1 and Resident #2 to the facility.
- Completed an incident report.
- Completed an emergency Quality Assurance meeting.
- Initiated in-service training for all staff on the elopement policy, including a quiz to validate comprehension, and required staff (including contract staff) to complete the in-service before working their next scheduled shift, with Administrator monitoring compliance.
- Responded immediately to the door alarm by sending staff outside to locate residents and notifying additional staff to assist with the search.
- Reviewed video surveillance and confirmed a visitor held the door open allowing residents to exit.
- Held an emergency Quality Assurance meeting with the Medical Director, Director of Nursing, Administrator, Regional Director, involved staff, and Infection Preventionist.
- Changed the main entry door code.
- Verified entrance door signage was in place instructing not to allow residents to exit unaccompanied.
- Identified residents at risk for elopement and ensured elopement bracelets/transmitters were functional and doors were locking appropriately.
- Reviewed care plans for residents at risk for elopement.
- Completed body audits on Resident #1 and Resident #2.
- Conducted audits verifying resident location, elopement risk, and wander guard bracelet function.
- Medical Records updated care profiles of residents at risk for wandering.
- Assistant Administrator began audits of all doors for function and security.
- Provided in-services on elopement policy and procedure, Resident Rights, and incident and accident reporting.
- Conducted elopement drills on each shift.
- Implemented monitoring systems to sustain compliance.
- Director of Nursing to monitor wander guard system checks three times weekly for four weeks or until substantial compliance is attained.
- Director of Nursing to monitor resident behavior for elopement attempts via incident reports, observations, and communications weekly for four weeks or until substantial compliance is attained.
- Quality Assurance Committee to meet for four weeks to review compliance with the plan of action, then continue routine Quality Assurance monitoring if no further concerns are noted.
- Administrator to hold follow-up Quality Assurance meetings monthly for two months then quarterly thereafter to ensure sustained compliance.
- Updated entry screening kiosk to include an additional reminder and attestation to ensure resident safety, requiring visitors to agree that no resident comes in or out with them and triggering a staff alert if the visitor refuses.
- Administration spoke directly with the visitor to confirm visitor policies and procedures.
Elopement of Cognitively Impaired Resident Due to Inadequate Supervision
Penalty
Summary
The facility failed to provide adequate supervision to prevent a cognitively impaired resident with a history of wandering from exiting the building unattended. The resident had diagnoses including dementia with agitation and a BIMS score of three, indicating severe cognitive impairment. The resident had been readmitted from a geriatric psychiatric hospitalization and was known by the DON to have a history of wandering. Despite this, the interdisciplinary team had previously determined that the resident was not at risk for elopement, and no elopement interventions such as a wander guard were in place at the time of the incident. On the day of the event, a visitor observed the resident standing near the front door and exited the facility without realizing the resident followed him outside. Staff later became aware that the resident was missing, and an LPN assisted in locating the resident. A CNA ultimately found the resident outside on the front porch and returned the resident to the facility, with the investigation determining the resident had been outside unattended for approximately five minutes. Staff interviews confirmed that the resident ambulated in the halls and had not previously attempted to exit the building, and that the resident was only reassessed and provided with a wander guard after the incident.
Failure to Care Plan for Pressure Injuries and Treatment Orders
Penalty
Summary
The facility failed to develop a comprehensive person-centered care plan for a resident with pressure injuries. The facility’s undated Care Plan Policy and Procedure stated that each resident’s care plan would remain current and inform staff of needs, strengths, goals, and approaches, and that a comprehensive person-centered care plan would be completed as needed. Record review showed that the resident was admitted with Type 2 Diabetes Mellitus with ketoacidosis without coma and, per the Discharge MDS with an ARD of 1/19/26, had a BIMS score of 12 indicating moderately impaired cognition. Section M of the MDS documented two unstageable pressure injuries presenting as deep tissue injuries (DTIs). Physician orders dated 12/10/25 directed treatment to right and left DTI pressure ulcers. Despite these documented DTIs and treatment orders, review of the resident’s comprehensive care plan revealed no care plan addressing the DTIs on the left and right heels, which was inconsistent with the physician orders. During interviews, two LPNs responsible for MDS and care plan completion confirmed that the care plan did not include the DTIs and stated that care plans are developed based on the MDS and physician orders, and that audits comparing orders to care plans are done periodically but this had been missed. The DON stated her expectation that the wound care nurse update the care plan with new wound care treatment orders. An RN reported she could update care plan interventions but had not been trained to develop a new focused care plan and had not added the physician’s DTI treatment orders to the care plan, and she was not aware it was her responsibility to do so.
Unsecured Controlled Medication Left Unattended and Lost
Penalty
Summary
The facility failed to prevent misappropriation of resident property when a controlled substance prescribed for a resident was left unattended and subsequently went missing. Facility policies on abuse and neglect defined misappropriation of resident property to include missing prescription medications or diversion of resident medications, including controlled substances, and the Medication-Controlled Substances policy required that only authorized licensed nursing and pharmacy personnel have access to controlled medications, that all controlled substances be stored in a locked cabinet or compartment, and that accurate accountability of all controlled drugs be maintained. Despite these policies, a pharmacy courier delivered thirty Hydrocodone/Acetaminophen 10-325 mg tablets for a resident with a left femur fracture, and the medication was signed for by an LPN but was not signed onto the narcotic accountability record, was not documented on the narcotic box package count, and could not be located. The resident, who was cognitively intact with a BIMS score of 15 and had a physician’s order for Hydrocodone/Acetaminophen, was later informed that the tablets delivered had been lost. Interviews revealed that one LPN received the blister pack of thirty Hydrocodone/Acetaminophen tablets from another LPN and placed it on the nurses’ station before leaving the area, leaving the controlled medication unattended. Both LPNs reported being in the medication room while the medication remained unattended at the nurses’ station. The DON reported being notified that the medication was missing and that an investigation confirmed the medication could not be located and had been left unattended, and the Administrator confirmed staff failed to ensure controlled medications were secured and accessible only to authorized personnel and that the facility was unable to determine the location of the missing medication.
Failure to Secure Controlled Drugs and Follow Refrigerated Storage Requirements
Penalty
Summary
The deficiency involves the facility’s failure to store and secure medications, including controlled substances, in accordance with professional standards and manufacturer instructions. For Resident #1, who was admitted with a left femur fracture and was cognitively intact with a BIMS score of 15, the physician ordered Hydrocodone-Acetaminophen 10-325 mg tablets. A facility investigation documented that a pharmacy courier delivered 30 tablets of this controlled medication, which were received and signed for by an LPN but were never documented in the narcotic count system and were later unable to be located. One LPN reported that after receiving the Hydrocodone-Acetaminophen from another LPN, she left the medication unattended at the nurses’ station while she completed other tasks instead of immediately securing it in the locked medication cart. The LPN who initially received the medication from the courier confirmed that the controlled medication had not been immediately secured in the locked cart following delivery. For Resident #3, who was admitted with heart disease and had a BIMS score of 10 indicating moderately impaired cognition, the physician ordered Lorazepam (Ativan) oral concentrate. The narcotic record showed that two containers of Lorazepam were signed into the narcotic record on the date of admission. Manufacturer prescribing information for the Lorazepam oral concentrate specified that it must be protected from light and stored refrigerated at 36–46°F. During a controlled drug count, surveyors observed that two bottles of Lorazepam oral concentrate for this resident were stored in the locked medication cart rather than in a refrigerator, despite the label instructions requiring refrigeration. One LPN confirmed the manufacturer’s storage instructions on the label but was unsure why the medication had not been refrigerated, and another LPN acknowledged awareness that the medication required refrigeration but confirmed it had been stored in the medication cart instead of the designated medication refrigerator.
Failure to Provide Required Involuntary Discharge Notice and Appeal Rights
Penalty
Summary
The deficiency involves the facility’s failure to provide required written notice of an involuntary discharge, including appeal rights, and to obtain a physician’s discharge order before refusing readmission of a resident following a hospital transfer. Facility policy titled “Transfer Form” stated that it is the policy of the facility to provide a completed and accurate transfer form to residents transferred or discharged from the facility, and the policy titled “Appealing a Transfer or Discharge Notice” stated that residents have the right to appeal transfer or discharge notices and, upon notice of transfer or discharge, will be provided with a statement of their right to appeal. Record review showed that the resident, admitted with hemiplegia and hemiparesis following cerebral infarction, left the facility by facility van to be admitted to a psychiatric hospital for evaluation. Progress notes dated several days after the transfer documented that the resident had been discharged from the facility due to aggressive behavior and that, per conversation with the psychiatric hospital, the Administrator and Social Services Director would assist in finding alternative placement and home health if needed. Documentation further indicated that, due to threats made, the facility stated it was unable to meet the resident’s needs and communicated with the resident’s family that the resident would not be allowed to return. During interview, the Administrator confirmed that neither the resident nor the family was provided a formal involuntary discharge notice or information on appeal rights and that no physician order for discharge could be located, acknowledging that the formal notice, appeal rights, and physician order should have been obtained prior to discharge.
Failure to Investigate and Resolve Ongoing Food-Related Grievances
Penalty
Summary
The facility failed to ensure that grievances voiced through the Resident Council regarding food quality and temperature were thoroughly investigated, addressed, and resolved. Resident Council minutes over multiple months documented repeated complaints that weekend food was "bad," tasted sweet, and that food was cold by the time it reached residents. Additional concerns included insufficient ice in water and tea, hard breakfast biscuits and toast, and cold grits. Although the facility’s grievance policy stated that residents and families could voice grievances without reprisal and that the facility would make prompt efforts to resolve grievances, there was no documentation that the initial complaint about weekend food quality was addressed, and subsequent complaints continued without evidence of thorough investigation or resolution. Resident Council Department Response Forms showed limited actions, such as placing food in containers to maintain temperature, conducting an in‑service for dietary staff, sending food out faster, and instructing staff to pass trays promptly, but there was no documentation of monitoring, follow‑up, or evaluation of whether these measures were effective. Residents interviewed, all cognitively intact per their MDS BIMS scores, consistently reported that the food remained cold and did not taste good, with one resident noting that staff would reheat food only if requested. The Dietary Manager acknowledged awareness of the complaints and stated he had spoken with weekend staff and made changes like replacing tray carts and providing guidance on food preparation, but confirmed there was no documentation of ongoing monitoring or additional interventions. Social Services and the Administrator both acknowledged awareness of the complaints and that additional follow‑up and resolution efforts should have occurred, yet no evidence of such follow‑up was present in the records.
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