Average — CMS composite of the measures below.
The next survey window likely opens around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Shearer-richardson Memorial Nursing Home during CMS and state inspections, most recent first.
Bathroom Fixture Not Maintained in Safe Condition: A resident’s bathroom towel holder was observed partially out of the wall with broken tile and no bar between the ends, and the resident stated it had been broken since she moved into the room. The DON confirmed the towel rack was not maintained in safe, functioning condition and noted the broken tile was sharp and could cause injury. The resident had HTN CKD, weakness, and a BIMS score of 12 indicating moderate cognitive impairment.
A resident’s diagnosis was corrected to include a qualifying mental illness, but the facility did not complete a PASRR status change or request a Level II eval. The SW said she was unaware of the diagnosis change and relied on psych NP notes to decide when a status change was needed, while the ADM said the MDS nurse corrected the diagnosis but did not notify the SW.
Expired CNA Certification Allowed to Work: A CNA worked 15 shifts while her certification was expired after the facility missed the expiration date on its tracking log. Record review and staff interviews confirmed the CNA continued providing care despite the lapse, and the ADM and Staff Educator acknowledged the oversight and that the CNA should not have worked with an expired certification.
A resident with Type 2 DM had ordered HGBA1C testing every 3 months, but the facility did not obtain the lab for two scheduled intervals. The DON confirmed the order was not correctly entered into the EMR and the lab was not scheduled.
Nonfunctioning Bathroom Call Light: A resident’s bathroom pull cord did not activate the call system, and the resident reported keeping a phone in the bathroom to call for help if needed. The DON confirmed the bathroom call light could not be activated, and the Administrator stated each resident’s room and bathroom was expected to have a functioning call light system. The resident had diagnoses including hypertensive chronic kidney disease and weakness, and an MDS BIMS score of 12 indicating moderate cognitive impairment.
A resident with Huntington's disease was involuntarily secluded and unreasonably confined by an LPN and RN, who physically restrained her in a chair and denied her access to the bathroom. Witnesses reported that the staff yelled at the resident, threatening to send her to the hospital. The incident was confirmed by video footage and acknowledged by the facility's DON and Administrator as a violation of the resident's rights.
A resident with moderate cognitive impairment due to Huntington's Disease was physically and verbally abused by staff, involving physical restraint and verbal threats. The incident was reported to the facility's Administrator the next day, but the facility failed to report it to the State Agency within the required two-hour timeframe, instead reporting it several days later. The staff initially misjudged the situation as a customer service issue rather than abuse.
A facility failed to complete and transmit a discharge MDS assessment for a resident, as required by policy. The MDS Coordinator confirmed that the assessment was omitted in error, leading to a delay of over 120 days.
A resident with Chronic Pain Syndrome did not have a comprehensive care plan developed to address her pain management needs, despite receiving scheduled medications. Interviews with staff confirmed the oversight, and the facility's policy requires such a plan to inform staff of necessary care.
The facility failed to treat residents with dignity and respect by addressing them by their last names without salutations. A resident's representative reported complaints about this issue and staff taking personal calls during care, which were not resolved. Staff interviews confirmed the practice, and the DON and Administrator acknowledged awareness of the issue. Both residents involved had severe cognitive impairments.
A resident's representative repeatedly complained about aides' behavior, including inappropriate address and personal phone calls during care, but received no formal response or resolution from the facility. The DON dismissed the concerns, and the Administrator admitted to not documenting the grievances. The Grievance Summary Log showed only one unrelated grievance, indicating a failure to adhere to the facility's grievance policy.
Bathroom Fixture Not Maintained in Safe Condition
Penalty
Summary
The facility failed to ensure Resident #55 had a safe and homelike bathroom environment. During observation and interview, the resident stated her towel holder had been broken since she moved into the room and that she wanted to be able to use it. The observation showed the left side of the towel holder partially out of the wall, with broken tile around it, and no bar between the ends because the right side remained secured in place. The facility policy titled, Safe and Homelike Environment, stated the facility will provide a safe, clean, comfortable, and homelike environment and ensure the physical layout does not pose a safety risk. The Director of Nursing observed the condition of the bathroom and stated it was her expectation that every area of the facility be in good repair and not be a safety risk. She confirmed the facility failed to maintain the towel rack adequately and that the broken tile was sharp and could cause an injury. The Administrator also confirmed the facility failed to maintain the resident's bathroom towel rack in safe and functioning condition. Resident #55 was admitted with diagnoses including hypertensive chronic kidney disease and weakness, and her MDS showed a BIMS score of 12, indicating moderate cognitive impairment.
PASRR Status Change Not Completed After Diagnosis Correction
Penalty
Summary
The facility failed to ensure a Preadmission Screening and Resident Review (PASRR) status change was completed when a resident’s diagnosis was corrected to reflect a qualifying mental illness. Resident #25’s intake information initially did not include a mental illness in the diagnosis section, and PASRR activity was marked as not required. The resident was admitted with diagnoses that included generalized anxiety disorder, and the medical record later showed that on 3/20/25 the diagnosis list was updated to include other psychotic disorder not due to a substance or known physiological condition. Record review showed the facility did not submit a PASRR Status Change after the diagnosis was corrected, and no Level II evaluation was requested or completed. The Social Worker stated she did not complete a Status Change Request because she was not aware of the diagnosis and said she usually reviews the psychiatric NP’s notes to determine whether a Status Change is needed. The Administrator stated the MDS nurse was responsible for coding diagnoses, had incorrectly coded the resident’s diagnosis on admission, later corrected it, and did not notify the Social Worker of the correction.
Expired CNA Certification Allowed to Work
Penalty
Summary
The facility failed to ensure that all nursing staff had valid and current certification to provide care to residents. Based on staff interview, record review, and facility policy review, a Certified Nursing Assistant (CNA) worked while her certification was expired, which was identified as one of 44 CNA certifications reviewed. The facility policy stated that staff must have appropriate competencies to assure resident safety and to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Record review showed that CNA #1's certification had expired, yet the time sheet documented that she worked 15 shifts after the expiration date. The Staff Educator confirmed that the expiration date was missed on the CNA log used to track certification dates and acknowledged that allowing the CNA to work with an expired certification violated state and federal regulations. The Administrator also confirmed that CNA #1 continued to work during the period her certification was expired and stated that the lapse in tracking was overlooked. CNA #1 stated she was unaware her certification had expired until notified by the Administrator and said she had recently moved and did not receive a renewal notice in the mail.
Missed Ordered HGBA1C Testing
Penalty
Summary
The facility failed to ensure laboratory tests were obtained as ordered by the physician for one resident reviewed. A physician ordered HGBA1C testing every 3 months, including January and July 2025, but the resident had no HGBA1C results for those months. The DON confirmed that the tests were not obtained because the physician’s order was not correctly entered into the EMR and the lab was not scheduled. The resident was admitted with Type 2 Diabetes Mellitus.
Nonfunctioning Bathroom Call Light
Penalty
Summary
The facility failed to ensure a functioning call light system was available in a resident’s bathroom and bathing area for Resident #55. The facility policy titled "Call Lights: Accessibility and Timely Response" stated that call lights must be available at each resident’s bedside, toilet, and bathing facility and that the system should be accessible to a resident lying on the floor. During an observation and interview, Resident #55 stated that when she pulled the cord in her bathroom, it did not activate the call light system, and she kept her phone with her in the bathroom so she would have a way to call for assistance if needed. An observation of the bathroom confirmed that the pull cord was not able to activate the call system. The Director of Nursing later observed and confirmed that the bathroom call light system in Resident #55’s room could not be activated with the pull cord. The resident told the DON that she took her phone into the bathroom in case assistance was needed, and the DON confirmed that each call light in a resident’s room and bathroom was required to function properly to alert staff if needed. The Administrator also confirmed that it was her expectation that each resident’s room and bathroom have a call light system to alert staff of the need for assistance. Resident #55’s record showed admission diagnoses including hypertensive chronic kidney disease and weakness, and the MDS documented a BIMS score of 12, indicating moderate cognitive impairment.
Resident Rights Violation Due to Involuntary Seclusion and Restraint
Penalty
Summary
The facility failed to protect a resident from involuntary seclusion and unreasonable confinement, resulting in a violation of the resident's rights. The incident involved a resident with Huntington's disease, who was cognitively impaired but still had the right to make decisions about her movements. On the evening of the incident, the resident expressed a need to use the bathroom, but was denied assistance by an LPN, who instead held her in a chair in the lobby area. The LPN, along with an RN, physically restrained the resident, preventing her from leaving the area and accessing the bathroom. Witnesses, including other residents and staff members, reported that the LPN and RN yelled at the resident, telling her she would be sent to the hospital. The resident attempted to free herself from the restraint, but was held in place by the RN, who wrapped her arms around the resident from behind. The situation escalated, with the staff closing the doors to prevent the resident from leaving the lobby, and the resident was eventually sent to the emergency room, where she reported that she simply needed to use the bathroom. The facility's Director of Nursing and Administrator confirmed that the resident's rights were violated, as she was physically restrained and verbally abused. The video footage of the incident corroborated the accounts of the witnesses, showing the resident being held in her chair for several minutes and not allowed to move freely. The incident highlighted a failure to adhere to the facility's policy on abuse, neglect, and exploitation, which prohibits unreasonable confinement and verbal abuse of residents.
Failure to Timely Report Abuse and Seclusion
Penalty
Summary
The facility failed to report an allegation of abuse and involuntary seclusion within the required timeframe for one of the three allegations reviewed. The incident involved a resident who was physically restrained in her chair by a staff member, which constitutes abuse. The resident, who had a moderate cognitive impairment due to Huntington's Disease, was also verbally abused according to staff interviews. The incident was reported to the facility's Administrator by a resident the morning after it occurred, but the facility did not report it to the State Agency until several days later, missing the required two-hour reporting window. The Administrator and Director of Nursing (DON) confirmed that the incident involved physical restraint and verbal abuse, which violated the resident's rights. The facility's policy mandates immediate reporting of such allegations, but the staff initially failed to recognize the situation as abuse, considering it a customer service issue instead. The facility's investigation began the day after the incident, and the involved employees were terminated. However, the delay in reporting to the State Agency was acknowledged as a failure to comply with regulatory requirements.
Failure to Transmit Discharge MDS Assessment
Penalty
Summary
The facility failed to complete and transmit a discharge Minimum Data Set (MDS) Assessment for one of the residents reviewed for MDS assessments. The facility's policy requires a comprehensive assessment of each resident's needs using the Resident Assessment Instrument (RAI) specified by CMS. However, a review of the records revealed that a resident was admitted and later discharged home, but the discharge MDS assessment was not completed and transmitted within the required timeframe. During an interview, the MDS Coordinator confirmed that the resident was discharged on a specific date, but due to an error, the discharge MDS assessment was omitted and not transmitted, resulting in a delay of over 120 days.
Failure to Develop Pain Management Care Plan
Penalty
Summary
The facility failed to develop a comprehensive care plan for a resident diagnosed with Chronic Pain Syndrome, as required by their policy. The resident, who was admitted with diagnoses including Erosive Osteoarthritis, Arthropathy, and Chronic Pain Syndrome, reported experiencing swelling and pain in her left leg. Despite receiving scheduled Tylenol and a fluid pill as needed for swelling, there was no care plan addressing her chronic pain. Interviews with the resident, RN, RN Supervisor, MDS Coordinator, and DON confirmed the absence of a care plan for managing the resident's pain, which was necessary to inform staff of the required care. The facility's policy mandates the creation of a person-centered care plan with measurable objectives and timeframes to address each resident's needs. However, the MDS Coordinator, responsible for developing care plans, acknowledged the oversight in failing to create a pain management plan for the resident. The resident's Order Summary Report indicated prescriptions for various pain management medications, including Biofreeze Gel, Diclofenac Sodium Gel, and Tylenol, yet these were not incorporated into a formal care plan. The DON confirmed the necessity of a care plan for the resident's pain management, highlighting the facility's failure to comply with its policy.
Failure to Address Residents with Dignity and Respect
Penalty
Summary
The facility failed to ensure residents were treated with dignity and respect, as evidenced by staff members addressing residents by their last names only, without using a salutation. This issue was identified for two residents during the survey. Resident #2's representative reported multiple complaints to the Director of Nursing (DON) and Administrator about staff calling the resident by her last name and taking personal phone calls while providing care. The representative stated that these complaints were not resolved, and the DON dismissed the concerns. Interviews with staff confirmed the practice of addressing residents by their last names, acknowledging it could be disrespectful. Resident #39 was observed being addressed by his last name by staff members, despite not expressing a preference for this form of address. The resident, who has severe cognitive impairment, was difficult to interview, but it appeared he preferred to be called by his full name. The DON and Administrator were aware of the issue and acknowledged that staff were trained to use salutations such as Mr. or Mrs. but were unsure why this practice was not followed. Both residents involved had severe cognitive impairments, as indicated by their Brief Interview for Mental Status (BIMS) scores.
Failure to Resolve Resident Grievance
Penalty
Summary
The facility failed to resolve a grievance made by the representative of a resident who was severely cognitively impaired, as indicated by a BIMS score of 03. The representative had repeatedly complained to the Director of Nurses (DON) and the Administrator about the aides' behavior, including addressing the resident by her last name only and taking personal phone calls in her room during care. Despite these complaints, the representative never received a formal response or resolution from the facility. The DON dismissed the representative's concerns, labeling him as difficult to get along with, and the Administrator admitted to not formally documenting the grievances or including them in the grievance log. Interviews with the DON, Administrator, and Social Services confirmed that the representative's complaints were not formally addressed or documented. The Administrator acknowledged the failure to write up the grievances and provide follow-up to the representative. A review of the Grievance Summary Log for the past six months showed only one documented grievance related to broken glasses, with no record of the other complaints made by the representative. This lack of documentation and follow-up indicates a failure to adhere to the facility's policy of supporting residents' and family members' rights to voice grievances without fear of discrimination or reprisal.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Okolona
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Trend Health And Rehab Of Houston | 15 mi | ★★★★★ | 0 | 0 |
| River Place Nursing Center | 16 mi | ★★★★★ | 6 | 0 |
| Diversicare Of Amory | 16.1 mi | ★★★★★ | 11 | 0 |
| Diversicare Of Tupelo | 16.9 mi | ★★★★★ | 11 | 0 |
| Tupelo Community Care Center | 17.2 mi | ★★★★★ | 9 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.