Below average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at New Albany Health & Rehab Center during CMS and state inspections, most recent first.
Two residents with ADL deficits did not receive scheduled bathing and personal hygiene care, as observed and confirmed by staff and resident interviews. Both residents, who were cognitively intact and required assistance due to medical conditions, reported missed baths and inadequate grooming, while their care plans lacked specific, measurable interventions.
Two residents who required assistance with ADLs did not receive scheduled baths as per facility policy, resulting in missed hygiene care. Both residents, who were cognitively intact and had medical needs requiring personal care, reported not receiving their expected baths, and staff interviews confirmed the omissions. There was no documentation of refusals, and the facility's policy was not followed.
A resident with Parkinson's Disease, who was cognitively intact, sustained a skin tear on her right forearm after being scratched by an aide's nails during care. The injury was not promptly documented or reported, and the wound care nurse and DON were unaware of the incident until after it occurred, contrary to facility policy requiring immediate reporting and action.
A CNA entered the room of a resident on contact precautions for C-Diff without wearing required PPE, despite clear signage and available supplies. The resident, recently hospitalized for C-Diff and still experiencing symptoms, was supposed to be isolated with staff using gowns and gloves upon entry. Staff interviews confirmed the expectation for PPE use, but some staff did not consistently comply.
A facility failed to develop a baseline care plan for a newly admitted resident with a known history of elopement. The resident, diagnosed with Dementia and Alzheimer's, eloped from the facility unnoticed and unsupervised. Staff interviews confirmed that the care plan was not completed, and the staff was unaware of the resident's elopement risk. This deficiency was identified as an Immediate Jeopardy by the State Agency.
A resident with a history of wandering and diagnosed with dementia and Alzheimer's eloped from the facility unnoticed and unsupervised. The resident left through a window and was found by police at a nearby business. The facility failed to provide adequate supervision and secure the resident's environment, leading to the elopement.
Failure to Implement Comprehensive ADL Care Plans
Penalty
Summary
The facility failed to implement a comprehensive care plan for Activities of Daily Living (ADL) for two residents, as required by their own policy and professional standards. For one resident with a self-care performance deficit due to generalized muscle weakness, observations revealed greasy hair, mild body odor, and unshaven facial hair. The resident reported missing scheduled baths, specifically stating that he had not received a bath for four days and that he was not offered one on his designated bath day. Staff confirmed the resident's unkempt appearance and acknowledged the missed care. Another resident, who required assistance with ADLs due to severe protein calorie malnutrition, polyneuropathy, chronic pain, depression, and limited range of motion, also reported not receiving a bath during the week. She stated that night shift aides no longer provided baths, which disrupted her usual bathing schedule. Both residents were cognitively intact and able to communicate their needs and preferences, but their care plans only included general interventions to assist with ADLs as needed, without specific, measurable objectives or timeframes. These deficiencies were identified through observation, interviews, and record review.
Failure to Provide Scheduled ADL Assistance for Two Residents
Penalty
Summary
The facility failed to provide necessary assistance with activities of daily living (ADLs) to two residents who required help to maintain personal hygiene. For one resident with chronic medical conditions and a need for personal care assistance, observations revealed unshaven facial hair, greasy hair, and mild body odor. The resident reported missing a scheduled bath, stating he had not received a bath for four days and that this was not the first time his scheduled bath was missed. Staff interviews confirmed the resident's account, with both an LPN and a CNA supervisor acknowledging the missed care and the resident's cognitive ability to accurately report his care. Another resident, also cognitively intact and with a diagnosis of polyneuropathy, reported not receiving her scheduled night-time bath, which she preferred for privacy reasons. Staff interviews corroborated that the resident typically received baths on specific nights, but there was no documentation of a bath being provided or refused during the relevant period. The DON confirmed the resident did not receive her scheduled bath and was unaware of any reason for the omission. The facility's policy requires that residents unable to perform ADLs independently receive necessary services to maintain hygiene, which was not met in these cases.
Failure to Prevent and Report Resident Injury During Care
Penalty
Summary
A deficiency occurred when a resident, who was cognitively intact and diagnosed with Parkinson's Disease, sustained a skin tear on her right forearm during care. The resident reported that an aide scratched her with her nails while providing care, and this was corroborated by the resident's daughter, who noticed the bandage and was told by her mother about the incident. Observation confirmed the presence of a bandage on the resident's right arm. Despite the injury, there was no immediate documentation or physician order regarding the skin tear in the resident's record at the time of initial review. The wound care nurse was unaware of the injury until the following day, and the DON confirmed that the incident had not been reported to her. The facility's policy requires prompt reporting and action to prevent accidents, but this process was not followed, resulting in a lack of timely assessment and documentation of the resident's injury.
Failure to Use PPE for Resident on Contact Precautions
Penalty
Summary
A deficiency occurred when a Certified Nursing Assistant (CNA) entered the room of a resident who was under contact precautions for Clostridium Difficile (C-Diff) without donning the required Personal Protective Equipment (PPE), specifically a gown and gloves. The resident's room had clear contact precaution signage and a cart with PPE supplies was available outside the door. The CNA entered the room to answer a call light but did not provide direct care. During an interview, the CNA admitted to confusing Enhanced Barrier Precautions (EBP) with Contact Precautions and acknowledged that proper PPE should have been worn before entering the room. The resident had a recent history of C-Diff, having spent nine days in the hospital prior to admission and continued to experience diarrhea. Facility records confirmed the resident was on contact precautions due to C-Diff, and the care plan included interventions for this diagnosis. Interviews with nursing staff and the Infection Preventionist confirmed that staff were expected to wear gowns and gloves before entering the room to prevent the spread of infection. The resident reported that while most staff complied with PPE requirements, some did not.
Failure to Develop Baseline Care Plan for Resident with Elopement Risk
Penalty
Summary
The facility failed to develop a baseline care plan for a newly admitted resident with a known history of elopement. The resident, who had a recent diagnosis of Dementia and Alzheimer's with worsening Frontotemporal Dementia, was admitted to the facility and was not properly assessed or monitored for elopement risk. Despite the resident's history of wandering and elopement, no baseline care plan was created to address these risks, and the staff was not informed of the resident's elopement risk. On the day of admission, the resident eloped from the facility unnoticed and unsupervised. The resident was last seen in his room at 4:38 PM and was later found by the local police department at a nearby business at 6:01 PM. The resident had left the facility through a window in his room. Interviews with various staff members, including the Director of Nurses, Certified Nurse Assistant, Licensed Practical Nurses, and Registered Nurses, confirmed that the resident's care plan was not completed, and the staff was unaware of the resident's elopement risk. The facility's failure to develop and implement a baseline care plan for the resident placed the resident and other residents at risk for wandering and elopement. This deficiency was identified as an Immediate Jeopardy by the State Agency, indicating a situation likely to cause serious injury, harm, impairment, or death. The facility's policies and procedures for elopement and missing residents were not effectively followed, leading to the resident's unsupervised elopement.
Removal Plan
- Resident #1 was placed on one-on-one supervision until transferred to hospital for geriatric psychiatric services.
- Policy committee reviewed the Elopement and Missing Resident policies, no changes were made.
- Directive Inservice was initiated by Licensed Nursing Home Administrator from an outside facility. Content of in-service Elopement and Missing Resident policies. Identifiers and Communication for High-Risk Elopement Residents. Identifiers include Elopement Evaluation User Defined Assessment, resident care profile on the Point Click Care dashboard, the Point of Care, and the Elopement Binders. No staff will be allowed to work until in-serviced.
- Director of Nursing conducted 100% care plan audit of all residents with elopement risk, 8 total. No issues found.
- The Maintenance Director conducted 100% audit of all resident room windows to ensure they are secure, all windows are secure.
- State Department of Health was notified of elopement via complaint hotline. Attorney General notified via web portal. Police Department had been notified by neighboring business and were with resident.
- Per facility protocol all admissions are assessed for elopement risk, all new admissions will have a baseline care plan within 48 hours of admission, residents who are at high risk for elopement are photographed and added to the elopement binders located at the reception desk and both nursing stations, an order is added for nursing to monitor for elopement, high risk elopement residents are added to the Point of Care for hourly monitoring. A review of high-risk elopement residents is completed weekly during Facility High Risk Meetings to ensure identifiers are present.
- Elopement risk has been added to the resident care profile on Point Click Care dashboard.
- Elopement risk has been added to the Point of Care Kardex.
- The facility has implemented secure conversation via electronic system to be utilized to notify staff of all admissions including those who are high risk for elopement.
- Emergency Quality Assurance meeting held via phone conference. The unusual occurrence was discussed, all events before, during and after occurrence were reviewed. Committee members placed Resident #1 on one-on-one monitoring until transferred to a hospital.
Failure to Prevent Elopement of At-Risk Resident
Penalty
Summary
The facility failed to supervise and prevent the elopement of a resident who was identified at risk for elopement. The resident, who had a history of wandering and was diagnosed with dementia and Alzheimer's, left the facility unnoticed and unsupervised. The resident was last seen in his room at 4:38 PM and was discovered by the local police at a nearby business at 6:01 PM. The resident had raised the window in his room, knocked out the screen, and walked 75 yards to the business. The facility staff did not notice the resident's absence until 5:49 PM, and the resident was returned to the facility without injuries. The facility's policy required that residents at risk for elopement be monitored and that interventions be included in their care plan. However, the staff did not provide adequate supervision for the resident, who had expressed a desire to go home and had a history of wandering. The staff failed to communicate the resident's elopement risk effectively, and the resident's room was not adequately secured to prevent elopement. The facility did not have an alarm system such as wander guard, and the windows in the resident's room did not have sufficient locks or stoppers to prevent them from being opened. Interviews with staff revealed that the resident's elopement risk was known, but the staff did not take appropriate measures to monitor the resident closely. The CNA who was responsible for the resident was not informed of the elopement risk, and the LPN did not document the resident's status during the shift. The facility's failure to provide adequate supervision and secure the resident's environment led to the resident's elopement, placing the resident and other residents at risk for serious harm.
Removal Plan
- Resident #1 was placed on one-on-one supervision until transferred to hospital for geriatric psychiatric services.
- Policy committee reviewed the Elopement and Missing Resident policies, no changes were made.
- Directive Inservice was initiated by Licensed Nursing Home Administrator from an outside facility. Content of in-service Elopement and Missing Resident policies. Identifiers and Communication for High-Risk Elopement Residents. Identifiers include Elopement Evaluation User Defined Assessment, resident care profile on the Point Click Care dashboard, the Point of Care, and the Elopement Binders. No staff will be allowed to work until in-serviced.
- Director of Nursing conducted 100% care plan audit of all residents with elopement risk, 8 total. No issues found.
- The Maintenance Director conducted 100% audit of all resident room windows to ensure they are secure, all windows are secure.
- State Department of Health notified of elopement via complaint hotline. Attorney General notified via web portal. Police Department had been notified by neighboring business and were with resident.
- Per facility protocol all admissions are assessed for elopement risk, all new admissions will have a baseline care plan within 48 hours of admission, residents who are at high risk for elopement are photographed and added to the elopement binders located at the reception desk and both nursing stations, an order is added for nursing to monitor for elopement, high risk elopement residents are added to the Point of Care for hourly monitoring. A review of high-risk elopement residents is completed weekly during Facility High Risk Meetings to ensure identifiers are present.
- New Implementations: Elopement risk has been added to the resident care profile on Point Click Care dashboard. Elopement risk has been added to the Point of Care Kardex. The facility has implemented secure conversation via electronic system to be utilized to notify staff of all admissions including those who are high risk for elopement.
- Emergency Quality Assurance meeting held via phone conference. Physician Assistant, Administrator, Director of Nursing, Staff Coordinator, and Quality Assurance/Infection Preventionist Nurse and Social Services. The unusual occurrence was discussed, all events before, during and after occurrence were reviewed. Committee members placed Resident #1 on one-on-one monitoring until transferred to a hospital.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 48 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near New Albany
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Union Co Health And Rehab Center, Inc | 1.8 mi | ★★★★★ | 1 | 0 |
| Sunshine Health Care, Inc | 16.6 mi | ★★★★★ | 0 | 0 |
| Diversicare Of Ripley | 16.6 mi | ★★★★★ | 9 | 0 |
| Rest Haven Health And Rehabilitation | 16.6 mi | ★★★★★ | 8 | 0 |
| Tippah County Nursing Home | 16.7 mi | ★★★★★ | 7 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.