Liberty Community Living Ctr
Inspection history, citations, penalties and survey trends for this long-term care facility in Liberty, Mississippi.
- Location
- 323 Industrial Park Drive, Liberty, Mississippi 39645
- CMS Provider Number
- 255271
- Inspections on file
- 24
- Latest survey
- December 4, 2025
- Citations (last 12 mo.)
- 10
Citation history
Health deficiencies cited at Liberty Community Living Ctr during CMS and state inspections, most recent first.
A resident with quadriplegia, who was cognitively intact, left the facility independently to get a haircut. The Administrator, responding to concerns from the resident's mother, followed the resident in her personal vehicle, took photos of the resident without consent, and sent them to the mother. Both the resident and his mother felt this was a violation of privacy, and the DON confirmed that such actions are not permitted without resident consent.
A resident's trust fund was mismanaged, with unauthorized withdrawals and forged signatures discovered. The former BOM admitted to using the resident's funds for unauthorized purchases without proper receipts. The resident, who had severe cognitive impairment, had funds earmarked for funeral expenses, which were mishandled by the facility.
A resident with severe cognitive impairment experienced misappropriation of funds due to inadequate oversight by facility staff. Unauthorized withdrawals from the resident's trust fund were identified, including forged signatures and undocumented transactions. The former Business Office Manager admitted to disbursing cash without witnesses and using the resident's funds for personal purchases, contrary to facility policy.
A facility failed to report allegations of misappropriation of a resident's property to the State Agency and local authorities within the required timeframe. The issue involved a resident with severe cognitive impairment whose trust account was allegedly mismanaged, including a forged signature on a withdrawal receipt and unaccounted funds for burial expenses. Interviews revealed inadequate management and oversight of resident trust fund accounts, with staff acknowledging improper practices and lack of training.
A facility failed to investigate an allegation of misappropriation of a resident's property. The resident's representative reported unauthorized withdrawals from the trust fund account with forged signatures. The Regional Director of Operations conducted an audit but did not verify witness signatures or ensure items purchased were in the resident's possession. Staff interviews revealed unverified signatures, and the resident had severe cognitive impairment.
A facility was found deficient in food storage and labeling practices during a kitchen inspection. Observations revealed undated, exposed, and expired food items in refrigerators, a freezer, and a pantry. The Dietary Supervisor acknowledged these issues, stating it was her responsibility to monitor food quality and expiration dates, while the Administrator expected regular checks by kitchen staff.
A resident with quadriplegia and hyperhidrosis was transported in a van without functioning air conditioning, leading to discomfort during a two-hour trip. The transportation driver had informed the Administrator of the issue prior to the trip but was instructed to proceed. The resident's mother intervened during the trip to provide relief.
A CNA was observed standing while assisting a resident with eating, contrary to the facility's policy on dignified care. The DON confirmed that CNAs are trained to sit and make eye contact during feeding, but the CNA had not been trained to do so at this facility. The resident, with severe cognitive impairment and dysphagia, required careful assistance during meals.
The facility failed to provide the Notice of Medicare Non-Coverage to two residents, indicating they were not notified prior to the end of their Medicare coverage. The Beneficiary Protection Notification Reviews showed that the last covered days for these residents were not communicated properly, as the Advance Beneficiary Notices were not dated or signed. The residents had significant medical conditions, and the Business Office Manager acknowledged the oversight in the notification process.
The facility failed to properly store and date respiratory equipment, risking cross-contamination. Observations showed undated oxygen tubing and an unbagged face mask for a resident. The facility's policy lacked guidelines for tubing storage, and staff interviews revealed non-compliance with procedures requiring weekly tubing replacement and storage in a dated bag. The ADON and DON confirmed the policy's intent to reduce infection risk and emphasized staff responsibility.
The facility failed to prevent potential infection spread due to improper linen handling by CNAs. Observations showed CNAs carrying clean linen against their uniforms, violating the facility's policy. Interviews revealed the CNAs were aware of the correct procedures but did not follow them due to inattention and haste. The ADON/IP confirmed the uniforms are considered dirty, and the administrator expects adherence to the policy.
A cognitively impaired resident with a history of stroke and dementia exited an LTC facility unnoticed through a remotely opened door. The resident, assessed as at risk for elopement, was last seen near the nurses' station and followed visitors out without staff noticing. The resident was found walking near a highway and returned safely. The facility's policies required monitoring of at-risk residents, but the door was unmonitored, allowing the resident to leave.
Resident Privacy Violated by Unauthorized Photography
Penalty
Summary
The facility failed to protect a resident's right to privacy when the Administrator took and shared photographs of a resident without his consent. The resident, who was admitted with quadriplegia and was cognitively intact as indicated by a BIMS score of 15, left the facility independently in his power chair to get a haircut. The Administrator, after being informed that the resident's mother was concerned about not hearing from him, followed the resident in her personal vehicle, took pictures of him at a red light, and sent these photos to his mother via text message. The resident reported feeling upset and that his privacy had been violated by these actions. The resident's mother confirmed she did not request photos and felt the Administrator's actions were inappropriate and a violation of privacy. The Administrator acknowledged taking the photos and sending them without considering the resident's privacy rights. The DON confirmed that photos should not be taken of residents without their consent and that doing so constitutes an invasion of privacy. Facility policy also states that all residents have the right to a dignified existence, self-determination, and communication, which was not upheld in this instance.
Mismanagement of Resident Trust Funds
Penalty
Summary
The facility failed to properly manage and secure a resident's personal funds, leading to potential misappropriation. The resident's representative reported that the resident had $3,800 earmarked for funeral expenses in a trust account at the facility. However, during a review, it was discovered that there were unauthorized withdrawals from the account, including forged signatures on receipts. The former Administrator acknowledged that a Medicaid audit revealed a significant amount of money was missing from the resident's trust fund, but did not report the issue to the State Agency, as he was reassured by the Regional Director of Operations that all funds were accounted for. The current Business Office Manager (BOM) was unable to locate receipts for several items listed on the resident's trust fund disbursement slips, including a specialty chair. The former BOM admitted to using the resident's funds to purchase items online without proper authorization and without providing receipts, only screenshots of the items. The former BOM also acknowledged that she may have been out of line in her actions and expressed willingness to reimburse the resident. The Regional Director of Operations confirmed that the procedures used by the former BOM were not in compliance with accounting standards. The resident involved had severe cognitive impairment, as indicated by a Brief Interview for Mental Status (BIMS) score of 3, and was diagnosed with diabetes, dementia, and disorientation. The resident's representative stated that there was no discussion about using the resident's funds to purchase a wheelchair, contradicting the former BOM's claim. The facility's failure to properly manage the resident's trust fund account and the lack of proper bookkeeping practices led to the deficiency.
Misappropriation of Resident Funds Due to Inadequate Oversight
Penalty
Summary
The facility failed to protect a resident from the misappropriation of funds, as evidenced by discrepancies in the resident's trust fund account. The resident, who was admitted to the facility with diagnoses including Diabetes, Dementia, and Disorientation, had severe cognitive impairment as indicated by low BIMS scores. The resident's representative reported unauthorized withdrawals from the trust fund, including a forged signature on a withdrawal receipt for clothing. The former Business Office Manager admitted to disbursing cash to the resident without witnesses and using the resident's funds for personal online purchases without proper documentation. Interviews and record reviews revealed multiple unauthorized debits from the resident's account, including cash advances and purchases without correlating receipts. A Medicaid audit uncovered over $3,000 missing from funds earmarked for funeral expenses. The former Administrator and RN denied involvement in the unauthorized transactions, and the former BOM acknowledged limited training in managing resident trust funds. The facility's policy on preventing abuse, neglect, and exploitation was not adhered to, resulting in the misappropriation of the resident's funds.
Failure to Report Misappropriation of Resident Funds
Penalty
Summary
The facility failed to report allegations of misappropriation of resident property within 24 hours to the State Agency and local authorities, as required by their policy. This deficiency was identified during a survey involving Resident #3, whose trust account was allegedly mismanaged. The Resident Representative (RR) reported to the former Administrator in September 2024 that her signature had been forged on a withdrawal receipt for $650.00, indicating potential fraud. Despite this report, the former Administrator did not notify the appropriate agencies, and no reimbursement was made to the resident's account. Additionally, during an audit, a Medicaid Case Manager raised concerns about unaccounted funds earmarked for burial expenses in the resident's account. Interviews with facility staff revealed a lack of proper management and oversight of resident trust fund accounts. The current Business Office Manager (BOM) and the Regional Director of Operations (RDO) both acknowledged issues with the handling of these accounts, including the absence of witness signatures on receipts and inadequate verification of transactions. The former BOM admitted to limited training and improper practices, such as providing cash withdrawals without witnesses. Furthermore, a Licensed Practical Nurse (LPN) reported being asked to sign withdrawal receipts without witnessing the transactions. Resident #3, who has severe cognitive impairment, was unable to participate meaningfully in interviews, highlighting the vulnerability of residents in such situations.
Failure to Investigate Misappropriation of Resident Property
Penalty
Summary
The facility failed to thoroughly investigate an allegation of misappropriation of resident property for one of the residents with trust fund accounts. The Resident Representative (RR) for the resident reported that money was missing from the resident's trust fund account, and unauthorized withdrawal receipts with her forged signature were found. The former Administrator was informed of the issue and indicated that it would be addressed. However, the Regional Director of Operations (RDO), who was notified, conducted an audit of the trust account but did not perform a thorough investigation. The audit did not include verifying witness signatures or ensuring that items purchased with resident funds were in their possession. Interviews with staff revealed that signatures on withdrawal slips were not verified, and some staff members denied signing the slips. The RDO admitted to not noticing unwitnessed slips or authenticating witness signatures during the audit. Additionally, the RDO did not contact the RR to verify her signature on the receipts/slips. The resident involved had severe cognitive impairment, as indicated by a Brief Interview for Mental Status (BIMS) score of three. The lack of a thorough investigation and verification of signatures led to the deficiency in handling the allegation of misappropriation of resident property.
Deficiency in Food Storage and Labeling
Penalty
Summary
The facility failed to adhere to professional standards for food service safety, as observed during a kitchen inspection. The inspection revealed several issues, including undated, exposed, and expired food items. Specifically, Refrigerator #1 contained an open carton of orange juice, an opened gallon of milk, and a tub of pimento cheese spread, all with unclear or expired dates. Refrigerator #2 had unopened gallons of milk with expired dates, a plastic storage bag of cheese slices with an illegible date, and containers of leftover beef and rice with facility use-by dates. The freezer contained cups of rainbow sherbet removed from their original packaging without any dates, and the pantry had a box of exposed tea bags. Additionally, the sugar bin in the dry storage area was not securely closed, leaving the sugar exposed. During interviews, the Dietary Supervisor acknowledged the presence of outdated, exposed, and undated foods, stating it was her responsibility to monitor expiration dates and quality. She mentioned that staff members were responsible for dating food items when opened and that she conducted monthly in-service training on kitchen safety. The Administrator was also aware of the issues and expressed his expectation for kitchen staff to regularly check and manage food items to ensure proper labeling and removal of expired products.
Failure to Provide Safe Transportation
Penalty
Summary
The facility failed to provide safe and functional transportation for a resident, leading to discomfort during a transport on a hot day. The resident, who is quadriplegic and has hyperhidrosis, was transported in a van without functioning air conditioning for a two-hour trip. The resident reported feeling hot, sweaty, and lightheaded during the return trip, and his mother, who was contacted via video call, noticed his discomfort and instructed the driver to provide water. The transportation driver confirmed the air conditioning issue and reported it to the facility's Administrator prior to the trip, but was instructed to continue transporting residents. The Administrator stated that he did not recall prior knowledge of the air conditioning issue but was informed on the day of the incident. The van was repaired the following day. The resident's family member reported the incident to the Ombudsman and the Administrator. The resident was admitted to the facility earlier in the year and was cognitively intact according to a recent assessment.
Failure to Assist Resident with Dignified Feeding
Penalty
Summary
The facility failed to assist a resident with eating in a dignified manner during a dining observation. A Certified Nurse Aide (CNA) was observed standing over a resident while assisting the resident to eat during one of two meal observations. The facility's policy on Resident Rights, revised and implemented on 11/28/16, emphasizes the importance of treating each resident with respect and dignity, and caring for them in a manner that promotes their quality of life. Despite this policy, the CNA acknowledged standing while feeding the resident and stated that she was aware of the proper way to assist a resident with feeding, which is to sit, but had not been trained to do so at this facility. The Director of Nursing (DON) confirmed that CNAs are trained to position themselves in front of residents, observe, and make eye contact during assisted feeding, and that staff should not be standing while feeding. The Administrator also acknowledged the incident and stated that staff would be in-serviced on the proper way to assist residents in feeding. The resident involved, admitted to the facility on 12/28/17, had diagnoses including Vascular Dementia with other behavioral disturbances and Dysphagia. The resident's cognitive status was assessed as severely impaired, indicating a need for careful and respectful assistance during meals.
Failure to Provide Medicare Non-Coverage Notice
Penalty
Summary
The facility failed to provide the Notice of Medicare Non-Coverage letter to two residents, indicating they were not notified prior to the end of their Medicare coverage. For Resident #12, the Skilled Nursing Facility Beneficiary Protection Notification Review showed that the last covered day of Part A Service was on 2/22/24, yet the resident remained in the facility. The Advance Beneficiary Notice of Non-coverage for this resident was not dated or signed by the resident or their representative. Resident #12 was admitted with diagnoses including Chronic Obstructive Pulmonary Disease, Parkinson's Disease without Dyskinesia, and Heart Failure. Similarly, for Resident #34, the Beneficiary Protection Notification Review indicated the last covered day of Part A Service was on 3/1/24. The Advance Beneficiary Notice of Non-coverage for this resident was also not dated or signed by the resident or their representative. Resident #34 was admitted with diagnoses including Malignant Neoplasm of an unspecified part of the bronchus or lung and Adult Failure to Thrive. The Business Office Manager stated that the forms are typically reviewed with the resident or their representative a week before coverage ends, but this procedure was not followed in these cases.
Failure to Properly Store and Date Respiratory Equipment
Penalty
Summary
The facility failed to adhere to professional standards of practice for storing and dating respiratory equipment, leading to potential cross-contamination risks. During observations, it was noted that the oxygen tubing attached to a resident was not dated, and a face mask, which was not in use, was left hanging from the wall without being bagged. This was observed on two separate occasions. The facility's Oxygen Administration policy, dated August 25, 2014, did not include guidelines for handling and storing oxygen tubing, contributing to the oversight. Interviews with staff revealed a lack of compliance with the facility's policy, which requires replacing respiratory tubing weekly and storing it in a dated plastic bag when not in use. An LPN admitted to never having seen a bag for storing the tubing since starting at the facility. The ADON confirmed that the policy is in place to reduce the risk of exposure to infectious diseases and emphasized that it is the responsibility of all nurses to adhere to it. The DON stated that new employees receive training on these procedures, and it is the cart nurse's responsibility to manage the tubing, typically changed on the Sunday night/Monday morning shift.
Infection Control Breach in Linen Handling
Penalty
Summary
The facility failed to adhere to its infection prevention and control program, specifically in the handling and transportation of linen, which could potentially lead to the spread of infection. The facility's policy, revised in August 2009, mandates that linen, whether clean or soiled, should not touch clothing or uniforms and should be handled as though it is potentially infectious. However, during observations, two Certified Nursing Assistants (CNAs) were seen transporting clean linen in a manner that violated this policy. CNA #2 was observed hugging clean linen to her uniform while moving down the 400 hall, and CNA #1 was seen carrying towels wrapped up against her uniform down the 100 hall. Interviews with the CNAs revealed that they were aware of the proper procedures but failed to follow them due to inattention and haste. CNA #2 admitted to not paying attention and confirmed that her actions contaminated the laundry. Similarly, CNA #1 acknowledged that she was moving quickly and forgot the correct procedure, admitting that carrying the towels against her uniform contaminated them. The Assistant Director of Nursing/Infection Preventionist confirmed that the staff should transport clean and dirty laundry in a bag away from their uniforms, as the uniforms are considered dirty. The facility administrator also stated that he expects CNAs to adhere to the policy when transporting linen.
Resident Elopement Due to Inadequate Supervision
Penalty
Summary
The facility failed to provide adequate supervision to prevent a cognitively impaired resident from exiting the facility unnoticed and unsupervised. The incident involved a resident with a history of cerebral infarction, dementia, and disorientation, who was assessed as being at risk for elopement. On the day of the incident, the resident was able to exit the facility through a remotely opened front door, which was opened by staff to allow visitors to enter. The staff were unaware of the resident's absence until a family member of another resident reported seeing the resident near a highway. The resident was last seen by an LPN near the nurses' station shortly before the incident, and there were no signs of exit-seeking behavior noted. However, the resident followed a family out of the front door unnoticed. The facility's investigation revealed that the door was not monitored at the time, allowing the resident to leave the facility without being detected. The resident was found walking along a highway approximately 0.44 miles from the facility and was returned without incident. The facility's policies on emergency procedures for missing residents and elopement/unsafe wandering were reviewed, indicating that residents at risk for wandering should be monitored, and visual supervision may be necessary. Despite these policies, the resident's cognitive impairment and wandering behavior contributed to the elopement, as the resident intended to go to a store in town. The facility's interdisciplinary team determined that the resident's cognitive impairment led to a lack of safety awareness, and the circumstances around the incident included visitors and family members going in and out of the facility.
Removal Plan
- Resident #1 was placed on visual monitoring and all other residents identified as an elopement risk were put on checks.
- Resident #1's Resident Representative was notified of the incident.
- The Medical Director was notified of the elopement and Resident #1's nurse completed a body audit.
- The Administrator checked all the exit doors for proper functioning and noted that all doors and windows were secure. The door codes were changed as a precautionary measure and the perimeter was checked.
- The facility checked to make sure that there were no other residents unaccounted for.
- The DON and Administrator initiated in-services on elopement/missing resident policies and procedures, including door monitoring and the emergency procedures for missing residents and began elopement drills.
- The staff were not allowed to work until completion of the in-services and elopement drills.
- The DON, MDS Nurses, Licensed Nurses, and Social Worker began assessing all other residents for elopement risk.
- Assessments were completed and the additional residents identified to be at risk for elopement were added to the facility's Elopement Books.
- The MDS Nurse updated the care plan for Resident #1 and all other residents identified as at risk for elopement.
- An emergency QAPI committee meeting was held regarding the elopement of Resident #1. The committee reviewed the incident, actions taken, and the facility's policy on Elopement and Wandering.
- Signs were placed on all exit doors instructing visitors to notify staff of any resident seeking assistance in exiting the facility.
- The Social Services Director and the DON ensured pictures in the facility's Elopement Books were current.
- Resident #1 was assessed by the Psychiatric Nurse Practitioner, and a new medication was added to manage Resident #1's increased anxiety.
Latest citations in Mississippi
A resident with hemiplegia, hemiparesis, and cognitive impairment had a care plan directing staff to apply and remove a right ankle splint at specific times each day and to provide passive stretching to prevent decline in ROM. Observation found the splint not in use and lying on a chair, and the resident was unsure when it was last applied. A PTA reported the resident had developed foot drop and that the splint could no longer be applied without additional therapy, attributing this to the splint not being used daily as ordered. The DON confirmed that staff failed to follow the established care plan for splint application and ROM management.
A resident with hemiplegia and hemiparesis after a cerebral infarction, and severe cognitive impairment (BIMS 5), had physician and therapy orders for right-hand and right-ankle splinting with passive ROM to manage contractures and maintain ROM. Surveyors observed a foot splint lying unused and the resident’s right hand contracted into a fist without a hand roll. The resident could not recall when the foot splint was last applied and reported never having a hand roll. An LPN was unaware of the need for the splint and confirmed no hand roll was in use. Records showed the hand splint order was discontinued at the responsible party’s request due to pain, but OT was not notified and no alternative such as a hand roll was initiated. PT had documented improved ankle ROM and recommended a PODUS boot, while a PTA later reported the resident had developed foot drop related to the ankle splint not being applied as ordered. The DON confirmed that daily ankle splint orders existed and that the hand splint was discontinued without alternative interventions to prevent contracture.
The facility failed to protect resident narcotic medications from misappropriation when an LPN handed over a medication cart’s narcotic keys to an RN without performing required narcotic counts before and after the transfer, and the cart was later found unlocked in the nurses’ station. During the subsequent shift change count, staff discovered multiple missing doses of oxycodone-acetaminophen and hydrocodone-acetaminophen prescribed PRN for pain to four residents with conditions including dementia, COPD, dysphagia, and diabetic neuropathy. Review of individual controlled drug logs showed corrected balances to account for the missing tablets, confirming that controlled substances were unaccounted for during the period of unsecured cart access and improper key control.
Two ambulatory residents with dementia, severe cognitive deficits, and known wandering behavior, each wearing a wander guard bracelet, were able to exit through a unit door when a visitor held it open, despite the door alarm sounding and prior observations that they frequently walked together and approached doors. An LPN responded to the alarm and, along with other staff, initiated a search when the residents could not be found on the unit; staff ultimately located the residents across a four-lane highway and returned them to the building without injury. The incident occurred despite facility policies requiring use of a security system for residents unable to protect themselves from harm by wandering, and staff and leadership acknowledged that the residents had a history of walking the halls together and going to doors, and that increased monitoring and restricting visitor access to door codes could have prevented the elopement.
A cognitively impaired resident with dementia, agitation, and a history of wandering was previously assessed by the IDT as not being at risk for elopement and did not have elopement precautions in place. On one occasion, a visitor exited through the front door without realizing the resident followed outside, and staff later discovered the resident alone on the front porch after being missing for several minutes. An LPN and CNA participated in locating and returning the resident, and the incident revealed that supervision and elopement risk assessment were insufficient for this resident.
A resident with Type 2 DM and moderately impaired cognition had two unstageable heel DTIs documented on the MDS and physician orders for treatment to both heels, but the comprehensive care plan did not include any problem, goals, or interventions related to these pressure injuries. LPNs responsible for MDS and care plan completion acknowledged the omission and stated that although they periodically audit by comparing orders to the care plan, this situation was missed. The DON reported she expected the wound care nurse to update the care plan with new wound treatment orders, while an RN stated she could update interventions but had not been trained to create a new focused care plan and was unaware it was her responsibility to add the DTI treatment orders to the care plan.
A controlled substance prescribed for a cognitively intact resident with a left femur fracture was delivered and signed for by an LPN but was not entered on the narcotic accountability record or narcotic box package count and was later found to be missing. One LPN reported receiving the blister pack of thirty Hydrocodone/Acetaminophen 10-325 mg tablets from another LPN, placing it on the nurses’ station, and leaving the area, while both LPNs stated they were in the medication room as the medication remained unattended. The DON and Administrator confirmed that staff failed to secure the controlled medication as required by facility policy and that the missing tablets could not be located.
Surveyors found that staff failed to properly secure and store medications for two residents. For one resident, an LPN received a delivery of Hydrocodone-Acetaminophen, passed it to another LPN, and the controlled medication was left unattended at the nurses’ station instead of being immediately locked and entered into the narcotic count, after which it could not be located. For another resident, two bottles of Lorazepam oral concentrate, documented on the narcotic record and labeled to be protected from light and refrigerated, were observed stored in a locked medication cart rather than in the designated medication refrigerator, even though staff acknowledged knowing the manufacturer’s refrigeration requirement.
A resident with hemiplegia and hemiparesis following cerebral infarction was transferred by facility van to a psychiatric hospital for evaluation and was later determined by the facility to be discharged due to aggressive behavior and threats, with staff stating they could not meet the resident’s needs. The Administrator and Social Services Director communicated with the psychiatric facility and the resident’s family about finding alternative placement and informed the family the resident would not be allowed to return, but no formal involuntary discharge notice or written appeal rights were provided, and no physician discharge order was documented, contrary to facility policies requiring a completed transfer form and written notice of transfer/discharge with appeal information.
The facility did not adequately investigate, address, or resolve repeated grievances about food quality and temperature raised through Resident Council meetings. Over several months, residents reported that weekend meals were bad, food was consistently cold, beverages lacked sufficient ice, and breakfast items were hard or unpalatable. While limited steps such as using temperature-holding containers, sending trays out faster, and in-servicing dietary staff were noted, there was no documented monitoring, follow-up, or evaluation of effectiveness. Cognitively intact residents continued to report cold, poor-tasting food, and staff, including the Dietary Manager and Social Services, acknowledged awareness of the complaints without evidence of thorough follow-up or resolution.
Failure to Implement Care Plan for Ankle Splint and ROM Management
Penalty
Summary
The facility failed to implement a comprehensive, person-centered care plan for contracture management and splinting to prevent decline in range of motion for one resident. The facility’s policy on prevention of decline in range of motion required that, based on the comprehensive assessment, the facility provide interventions, exercises, and/or therapy to maintain or improve ROM. The resident’s care plan, initiated on 8/1/25, identified an ADL self-care performance deficit related to stroke, hemiplegia, and immobility, placing the resident at risk for functional decline. The care plan interventions directed staff to apply a splint to the right ankle after breakfast, provide passive stretch to the right ankle after applying the splint, remove the splint at lunchtime, reapply the splint after supper with passive stretch, and remove the splint at bedtime. On observation, the resident’s ankle splint was not in use and was found lying in a chair in the resident’s room, and the resident was unsure when the splint was last applied. The PTA reported that the resident had developed foot drop and that the ankle splint could no longer be placed without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON stated that the care plan was used to inform staff how to care for the resident and verified that staff failed to follow the care plan when they did not apply the ankle splint. Record review showed the resident was admitted with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side, and an MDS assessment indicated a BIMS score of 5, reflecting cognitive impairment at the time of the deficiency.
Failure to Implement ROM and Splinting Orders Resulting in Contractures and Foot Drop
Penalty
Summary
The facility failed to provide ordered range of motion (ROM) and splinting interventions to prevent decline in ROM for a resident with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side. The resident was admitted with these diagnoses and had physician orders and therapy recommendations for contracture management and splinting. An OT evaluation documented decreased ROM in the right upper extremity and recommended a resting hand splint and a restorative splint and brace program, with a subsequent OT evaluation recommending continuation of the contracture management and splinting program. A physician order directed staff to apply a right-hand splint after breakfast, provide passive stretch to the right elbow, wrist, and hand once daily, and remove the splint before dinner. Another physician order required application of a right ankle splint after breakfast and after supper with passive stretching following application. The facility’s own policy stated that residents without limited ROM should not experience a reduction in ROM unless clinically unavoidable. During observation, surveyors noted a foot splint lying unused in the resident’s chair and the resident’s right hand contracted into a fist without a hand roll in place. The resident reported not knowing when the foot splint was last applied and stated she had never had a hand roll. An LPN stated she did not know why the splint was in the room, believed the resident was not required to wear it, and confirmed the resident did not have a hand roll. Record review showed the right-hand splint order was discontinued at the responsible party’s request due to pain, but the OT reported she had not been notified of this discontinuation and stated a hand roll should have been initiated when the splint was stopped; she further stated the resident’s hand was now contracted into a fist. A PT discharge summary documented improved right ankle ROM with therapy and recommended a PODUS boot daily for up to five hours, while a PTA later reported the resident had developed foot drop and that the ankle splint could no longer be applied without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON verified that there were physician orders for daily ankle splinting and acknowledged that the right-hand splint was discontinued without alternative interventions to prevent contracture. The resident’s MDS showed a BIMS score of 5, indicating severe cognitive impairment.
Failure to Secure Narcotic Medications and Maintain Key Control
Penalty
Summary
The deficiency involves the facility’s failure to protect resident medications from misappropriation on one of four medication carts, resulting in missing controlled substances for four residents. The facility’s abuse, neglect, and exploitation policy defines misappropriation of resident property as the deliberate misplacement, exploitation, or wrongful use of a resident’s belongings or money without the resident’s consent. On a specific date, during the 7:00 PM shift change narcotic count, staff identified that multiple doses of Percocet and Norco (hydrocodone-acetaminophen) were missing from the narcotic box on a single medication cart. Prior to this discovery, the assigned LPN had confirmed that the narcotic count was correct earlier in the day. The events leading to the deficiency included the LPN giving her medication cart narcotic keys to an RN while she left the area to perform a urine specimen collection. The LPN did not complete a narcotic count before or after transferring the keys, which was not in accordance with facility expectations for key control and chain of custody. When the LPN returned, she observed the medication cart in the nurses’ station and unlocked. The RN later confirmed that she had moved the cart into the nurses’ station but denied administering any medications during the time she had possession of the keys. During the subsequent 7:00 PM narcotic count, discrepancies were identified, and a search of the cart and nurses’ station did not locate the missing medications. Record review showed that four residents’ controlled medication logs required corrections to reflect missing tablets. One resident with dementia had an order for oxycodone-acetaminophen 5-325 mg every 12 hours as needed for pain; the narcotic log initially showed a remaining balance of 20 tablets after a documented administration, but was later corrected to 16 tablets to account for four missing tablets. A second resident with COPD had an order for oxycodone-acetaminophen 10-325 mg every eight hours as needed; the log was corrected from a remaining balance of five tablets to four, indicating one missing tablet. A third resident with dysphagia had an order for hydrocodone-acetaminophen 5-325 mg every 24 hours as needed; the log showed two tablets on hand after the resident returned from pass with no administrations documented, and was later corrected to zero, indicating two missing tablets. A fourth resident with type 2 diabetes mellitus with diabetic neuropathy had an order for hydrocodone-acetaminophen 7.5-325 mg every six hours as needed; the log was corrected from a remaining balance of eight tablets to seven, indicating one missing tablet. These discrepancies, combined with the unsecured cart and improper key transfer without counts, led to the determination that resident medications were not protected from misappropriation.
Failure to Prevent Elopement of Two Cognitively Impaired Wanderers
Penalty
Summary
The deficiency involves the facility’s failure to provide adequate supervision and prevent elopement for two residents with known wandering and elopement risk. Both residents were ambulatory, frequently walked throughout the facility together, and were known to staff as wanderers. Each resident had a diagnosis of dementia with severe cognitive deficits documented on their MDS assessments, and both had Wander/elopement alarms (wander guard bracelets) in place and used daily. The facility’s elopement/wandering policy stated that residents who are incapable of adequately protecting themselves and unable to determine when they are at risk for harm by wandering out of the facility should be placed on the resident security system to ensure safety. On the day of the incident, video surveillance later reviewed by the Administrator showed that a visitor entered an exit door on the B Unit at approximately 6:20 PM. The two residents at risk for elopement approached the door, and the visitor held the door open, allowing them to walk out of the building. The residents were wearing wander guard bracelets, and when they exited, the door alarm sounded. A nurse responded immediately to the alarm, exited the facility, and went down the walkway but did not see the residents. Staff were then alerted that the residents were missing, and a facility-wide search was initiated. Staff interviews and the facility’s documentation confirmed that the residents had previously been observed walking together throughout the facility and approaching doors, including the exit door involved in the incident. The Administrator reported that review of the video showed the two residents had approached the same door together two or three times prior to the elopement event. Despite their known patterns of wandering, severe cognitive impairment, and prior door-approach behavior, the residents were able to exit the facility unnoticed and unsupervised when the visitor held the door open. Staff ultimately located the residents across a four-lane high-capacity highway approximately 528 feet from the exit door and returned them to the facility, where body audits and assessments documented no injuries and intermittent confusion. The State Agency determined that the facility’s failure to provide adequate supervision to prevent the elopement of these residents, who had exhibited exit-seeking behaviors, placed them and other residents at risk for wandering and elopement in a situation likely to cause serious injury, harm, impairment, or death and cited the facility at F689 with Immediate Jeopardy and Substandard Quality of Care. The residents’ medical records and elopement reports documented that both were confused, had impaired memory, and were identified as wanderers. One resident had a BIMS score of 3 and the other a BIMS score of 0, both indicating severe cognitive deficits. Progress notes and elopement reports recorded that staff were notified when the residents were not on the unit and could not be located, that all staff were engaged in searching, and that the residents were ultimately found outside and assisted back into the building. Interviews with CNAs and an LPN described hearing a Code W called, running outside, and seeing the residents across the street after they had crossed the four-lane highway. The DON acknowledged that the residents were always walking in the facility, often together, and that they had wandered to doors and looked out, and agreed that increased monitoring and not allowing visitors to have door codes could have prevented the residents from leaving the building.
Removal Plan
- Conducted a facility search.
- Notified police of missing residents.
- Director of Nursing interviewed staff and residents.
- Notified the Medical Director and residents’ families.
- Administrator and Director of Nursing checked the wander guard system and facility doors to ensure proper functioning.
- Returned Resident #1 and Resident #2 to the facility.
- Completed an incident report.
- Completed an emergency Quality Assurance meeting.
- Initiated in-service training for all staff on the elopement policy, including a quiz to validate comprehension, and required staff (including contract staff) to complete the in-service before working their next scheduled shift, with Administrator monitoring compliance.
- Responded immediately to the door alarm by sending staff outside to locate residents and notifying additional staff to assist with the search.
- Reviewed video surveillance and confirmed a visitor held the door open allowing residents to exit.
- Held an emergency Quality Assurance meeting with the Medical Director, Director of Nursing, Administrator, Regional Director, involved staff, and Infection Preventionist.
- Changed the main entry door code.
- Verified entrance door signage was in place instructing not to allow residents to exit unaccompanied.
- Identified residents at risk for elopement and ensured elopement bracelets/transmitters were functional and doors were locking appropriately.
- Reviewed care plans for residents at risk for elopement.
- Completed body audits on Resident #1 and Resident #2.
- Conducted audits verifying resident location, elopement risk, and wander guard bracelet function.
- Medical Records updated care profiles of residents at risk for wandering.
- Assistant Administrator began audits of all doors for function and security.
- Provided in-services on elopement policy and procedure, Resident Rights, and incident and accident reporting.
- Conducted elopement drills on each shift.
- Implemented monitoring systems to sustain compliance.
- Director of Nursing to monitor wander guard system checks three times weekly for four weeks or until substantial compliance is attained.
- Director of Nursing to monitor resident behavior for elopement attempts via incident reports, observations, and communications weekly for four weeks or until substantial compliance is attained.
- Quality Assurance Committee to meet for four weeks to review compliance with the plan of action, then continue routine Quality Assurance monitoring if no further concerns are noted.
- Administrator to hold follow-up Quality Assurance meetings monthly for two months then quarterly thereafter to ensure sustained compliance.
- Updated entry screening kiosk to include an additional reminder and attestation to ensure resident safety, requiring visitors to agree that no resident comes in or out with them and triggering a staff alert if the visitor refuses.
- Administration spoke directly with the visitor to confirm visitor policies and procedures.
Elopement of Cognitively Impaired Resident Due to Inadequate Supervision
Penalty
Summary
The facility failed to provide adequate supervision to prevent a cognitively impaired resident with a history of wandering from exiting the building unattended. The resident had diagnoses including dementia with agitation and a BIMS score of three, indicating severe cognitive impairment. The resident had been readmitted from a geriatric psychiatric hospitalization and was known by the DON to have a history of wandering. Despite this, the interdisciplinary team had previously determined that the resident was not at risk for elopement, and no elopement interventions such as a wander guard were in place at the time of the incident. On the day of the event, a visitor observed the resident standing near the front door and exited the facility without realizing the resident followed him outside. Staff later became aware that the resident was missing, and an LPN assisted in locating the resident. A CNA ultimately found the resident outside on the front porch and returned the resident to the facility, with the investigation determining the resident had been outside unattended for approximately five minutes. Staff interviews confirmed that the resident ambulated in the halls and had not previously attempted to exit the building, and that the resident was only reassessed and provided with a wander guard after the incident.
Failure to Care Plan for Pressure Injuries and Treatment Orders
Penalty
Summary
The facility failed to develop a comprehensive person-centered care plan for a resident with pressure injuries. The facility’s undated Care Plan Policy and Procedure stated that each resident’s care plan would remain current and inform staff of needs, strengths, goals, and approaches, and that a comprehensive person-centered care plan would be completed as needed. Record review showed that the resident was admitted with Type 2 Diabetes Mellitus with ketoacidosis without coma and, per the Discharge MDS with an ARD of 1/19/26, had a BIMS score of 12 indicating moderately impaired cognition. Section M of the MDS documented two unstageable pressure injuries presenting as deep tissue injuries (DTIs). Physician orders dated 12/10/25 directed treatment to right and left DTI pressure ulcers. Despite these documented DTIs and treatment orders, review of the resident’s comprehensive care plan revealed no care plan addressing the DTIs on the left and right heels, which was inconsistent with the physician orders. During interviews, two LPNs responsible for MDS and care plan completion confirmed that the care plan did not include the DTIs and stated that care plans are developed based on the MDS and physician orders, and that audits comparing orders to care plans are done periodically but this had been missed. The DON stated her expectation that the wound care nurse update the care plan with new wound care treatment orders. An RN reported she could update care plan interventions but had not been trained to develop a new focused care plan and had not added the physician’s DTI treatment orders to the care plan, and she was not aware it was her responsibility to do so.
Unsecured Controlled Medication Left Unattended and Lost
Penalty
Summary
The facility failed to prevent misappropriation of resident property when a controlled substance prescribed for a resident was left unattended and subsequently went missing. Facility policies on abuse and neglect defined misappropriation of resident property to include missing prescription medications or diversion of resident medications, including controlled substances, and the Medication-Controlled Substances policy required that only authorized licensed nursing and pharmacy personnel have access to controlled medications, that all controlled substances be stored in a locked cabinet or compartment, and that accurate accountability of all controlled drugs be maintained. Despite these policies, a pharmacy courier delivered thirty Hydrocodone/Acetaminophen 10-325 mg tablets for a resident with a left femur fracture, and the medication was signed for by an LPN but was not signed onto the narcotic accountability record, was not documented on the narcotic box package count, and could not be located. The resident, who was cognitively intact with a BIMS score of 15 and had a physician’s order for Hydrocodone/Acetaminophen, was later informed that the tablets delivered had been lost. Interviews revealed that one LPN received the blister pack of thirty Hydrocodone/Acetaminophen tablets from another LPN and placed it on the nurses’ station before leaving the area, leaving the controlled medication unattended. Both LPNs reported being in the medication room while the medication remained unattended at the nurses’ station. The DON reported being notified that the medication was missing and that an investigation confirmed the medication could not be located and had been left unattended, and the Administrator confirmed staff failed to ensure controlled medications were secured and accessible only to authorized personnel and that the facility was unable to determine the location of the missing medication.
Failure to Secure Controlled Drugs and Follow Refrigerated Storage Requirements
Penalty
Summary
The deficiency involves the facility’s failure to store and secure medications, including controlled substances, in accordance with professional standards and manufacturer instructions. For Resident #1, who was admitted with a left femur fracture and was cognitively intact with a BIMS score of 15, the physician ordered Hydrocodone-Acetaminophen 10-325 mg tablets. A facility investigation documented that a pharmacy courier delivered 30 tablets of this controlled medication, which were received and signed for by an LPN but were never documented in the narcotic count system and were later unable to be located. One LPN reported that after receiving the Hydrocodone-Acetaminophen from another LPN, she left the medication unattended at the nurses’ station while she completed other tasks instead of immediately securing it in the locked medication cart. The LPN who initially received the medication from the courier confirmed that the controlled medication had not been immediately secured in the locked cart following delivery. For Resident #3, who was admitted with heart disease and had a BIMS score of 10 indicating moderately impaired cognition, the physician ordered Lorazepam (Ativan) oral concentrate. The narcotic record showed that two containers of Lorazepam were signed into the narcotic record on the date of admission. Manufacturer prescribing information for the Lorazepam oral concentrate specified that it must be protected from light and stored refrigerated at 36–46°F. During a controlled drug count, surveyors observed that two bottles of Lorazepam oral concentrate for this resident were stored in the locked medication cart rather than in a refrigerator, despite the label instructions requiring refrigeration. One LPN confirmed the manufacturer’s storage instructions on the label but was unsure why the medication had not been refrigerated, and another LPN acknowledged awareness that the medication required refrigeration but confirmed it had been stored in the medication cart instead of the designated medication refrigerator.
Failure to Provide Required Involuntary Discharge Notice and Appeal Rights
Penalty
Summary
The deficiency involves the facility’s failure to provide required written notice of an involuntary discharge, including appeal rights, and to obtain a physician’s discharge order before refusing readmission of a resident following a hospital transfer. Facility policy titled “Transfer Form” stated that it is the policy of the facility to provide a completed and accurate transfer form to residents transferred or discharged from the facility, and the policy titled “Appealing a Transfer or Discharge Notice” stated that residents have the right to appeal transfer or discharge notices and, upon notice of transfer or discharge, will be provided with a statement of their right to appeal. Record review showed that the resident, admitted with hemiplegia and hemiparesis following cerebral infarction, left the facility by facility van to be admitted to a psychiatric hospital for evaluation. Progress notes dated several days after the transfer documented that the resident had been discharged from the facility due to aggressive behavior and that, per conversation with the psychiatric hospital, the Administrator and Social Services Director would assist in finding alternative placement and home health if needed. Documentation further indicated that, due to threats made, the facility stated it was unable to meet the resident’s needs and communicated with the resident’s family that the resident would not be allowed to return. During interview, the Administrator confirmed that neither the resident nor the family was provided a formal involuntary discharge notice or information on appeal rights and that no physician order for discharge could be located, acknowledging that the formal notice, appeal rights, and physician order should have been obtained prior to discharge.
Failure to Investigate and Resolve Ongoing Food-Related Grievances
Penalty
Summary
The facility failed to ensure that grievances voiced through the Resident Council regarding food quality and temperature were thoroughly investigated, addressed, and resolved. Resident Council minutes over multiple months documented repeated complaints that weekend food was "bad," tasted sweet, and that food was cold by the time it reached residents. Additional concerns included insufficient ice in water and tea, hard breakfast biscuits and toast, and cold grits. Although the facility’s grievance policy stated that residents and families could voice grievances without reprisal and that the facility would make prompt efforts to resolve grievances, there was no documentation that the initial complaint about weekend food quality was addressed, and subsequent complaints continued without evidence of thorough investigation or resolution. Resident Council Department Response Forms showed limited actions, such as placing food in containers to maintain temperature, conducting an in‑service for dietary staff, sending food out faster, and instructing staff to pass trays promptly, but there was no documentation of monitoring, follow‑up, or evaluation of whether these measures were effective. Residents interviewed, all cognitively intact per their MDS BIMS scores, consistently reported that the food remained cold and did not taste good, with one resident noting that staff would reheat food only if requested. The Dietary Manager acknowledged awareness of the complaints and stated he had spoken with weekend staff and made changes like replacing tray carts and providing guidance on food preparation, but confirmed there was no documentation of ongoing monitoring or additional interventions. Social Services and the Administrator both acknowledged awareness of the complaints and that additional follow‑up and resolution efforts should have occurred, yet no evidence of such follow‑up was present in the records.
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