Above average — CMS composite of the measures below.
A standard survey is most likely before around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Landmark Of Collins during CMS and state inspections, most recent first.
Improper food storage and refrigerator sanitation were observed in the dietary department. An expired gallon of whole milk remained in cooler #3, the refrigerator floor had dried milk residue, and a bottle of low-sodium soy sauce was stored on a shelf above the sink despite instructions to refrigerate it after opening. The DM stated dietary aides were responsible for checking expiration dates and cleaning spills as they occurred, and acknowledged being unaware the soy sauce required refrigeration after opening.
Improper Handling of Clean Laundry During Delivery: A laundry worker delivered clean clothes to residents' rooms while holding them close to her body, allowing the clothing to touch her uniform during multiple stops. The LW said she had been trained not to let residents' clothing touch her clothing because it could spread germs and infection. The IP nurse and Administrator both acknowledged the improper handling of the clean laundry during transport.
The facility failed to store food according to professional standards, as evidenced by undated produce and spoiled onions found during an inspection. The Dietary Manager acknowledged the issue, and both the Cook and Administrator confirmed it was the DM's responsibility to inventory and label food items.
A resident was served a meal that included a known dislike despite informing staff and the Dietary Manager multiple times. The resident's meal tray included spaghetti with meat sauce, which she did not eat, and her sister had to bring lunch from home. The Dietary Manager and other staff confirmed the oversight.
The facility failed to follow physician's orders for lab tests for a resident with multiple medical conditions. Despite the resident's refusals and attempts to draw blood, the required tests were not completed, and the physician's responses were not documented, potentially affecting the resident's health.
The facility failed to provide palatable meals for three residents, leading to complaints about the food being bland and unseasoned. Observations confirmed that many residents left significant portions of their meals uneaten. Interviews with staff corroborated the residents' complaints, and the Registered Dietician emphasized the need for changes to ensure residents would eat the facility's food.
The facility failed to prevent the spread of infection by not cleaning a glucometer device according to the manufacturer's guidelines. An LPN cleaned the device for only a few seconds instead of the required two minutes, as confirmed by the DON and Infection Preventionist. The resident involved had a diagnosis of Type 2 Diabetes Mellitus and required regular accuchecks.
Improper Food Storage and Refrigerator Sanitation
Penalty
Summary
The facility failed to remove expired food items from the refrigerator by the manufacturer's expiration date, maintain the refrigerator in a clean condition free from spills, and store food according to manufacturer's instructions. During the initial tour of the dietary department with the Dietary Manager, a gallon of whole milk was observed in cooler #3 with a manufacturer's expiration date of 09/14/2025, and the floor of the refrigerator contained dried milk residue. The Dietary Manager stated that dietary aides were responsible for checking expiration dates and cleaning spills as they occurred. A bottle of low-sodium soy sauce was also observed stored on a shelf above the sink even though the manufacturer's instructions indicated it must be refrigerated after opening. The Dietary Manager acknowledged the finding and stated she was unaware the soy sauce required refrigeration after opening.
Improper Handling of Clean Laundry During Delivery
Penalty
Summary
The facility failed to handle residents' clean clothing in a manner that prevented the possible spread of infection when a laundry worker delivered clean clothes to residents' rooms while holding the clothes close to her body, causing the clothing to touch her uniform during four delivery stops. The laundry worker stated she had been trained not to allow residents' clothing to touch her clothing because it could spread germs and infection, and she reported that staff were in-serviced monthly on infection control practices. The Infection Prevention Nurse acknowledged that the laundry worker failed to handle the clean laundry in a manner that would prevent infection and stated she provided monthly in-service training on infection control and expected staff to keep clean clothing away from their uniforms. The Administrator also acknowledged being made aware that the laundry worker allowed residents' clean clothing to touch her uniform during transport and stated his expectation was for clothes to be washed and covered during delivery to prevent contamination.
Failure to Store Food According to Professional Standards
Penalty
Summary
The facility failed to store food in accordance with professional standards for food service safety. During an observation and interview with the Dietary Manager (DM), it was found that Refrigerator #1 contained an unopened plastic bag of purple cabbage, an unopened plastic bag of carrot strips, and six unopened plastic-wrapped heads of iceberg lettuce, all without use-by or discard dates. Additionally, a shelf outside the pantry door contained a plastic bin with 17 overly ripe onions that had visible white and gray biological growth and were soft to the touch. The DM acknowledged the undated produce and spoiled onions, stating it was her responsibility to inventory foods to ensure outdated items were discarded. Further interviews revealed that the Cook also believed it was the DM's responsibility to inventory food for expired items. The Administrator confirmed awareness of the undated and spoiled food items in the kitchen, reiterating that it was the DM's duty to inventory food for quality and to label foods. These findings indicate a failure in the facility's food storage practices, which are supposed to follow the First In, First Out (FIFO) method to prevent foodborne illnesses and contamination.
Failure to Honor Resident's Food Preferences
Penalty
Summary
The facility failed to honor a resident's right for choices by serving a meal that included a known dislike. During an observation and interview, a resident was served spaghetti with meat sauce despite having informed the staff and the Dietary Manager multiple times that she did not eat noodles or rice. The resident's meal tray included spaghetti with meat sauce, lettuce and tomato salad, cornbread, and ice cream with tea and water. The resident only ate the salad and had her sister bring lunch from home. The lunch meal tray ticket for the resident indicated dislikes for buttered biscuits, eggs, pasta/noodles, and rice, which was confirmed by the Director of Nursing. The Dietary Manager confirmed that the resident received spaghetti with meat sauce and that the alternate meal was rice, ham, and broccoli, which the resident also disliked. The Dietary Manager admitted that she could have provided mashed potatoes but did not check the resident's dietary slip. The Administrator and Dietician both expressed expectations that the kitchen staff should monitor and honor residents' likes and dislikes. The resident had been admitted with diagnoses including dysphagia and anorexia and had a moderately impaired cognitive status as indicated by a BIMS score of 10.
Failure to Follow Physician's Orders for Laboratory Tests
Penalty
Summary
The facility failed to ensure that physician's orders for laboratory tests were followed for a resident with multiple medical conditions, including hypothyroidism, hyperlipidemia, iron deficiency anemia, heart failure, and vitamin D deficiency. The resident had orders for various lab tests, including a Vitamin D level, TSH level, BMP, and CBC, which were to be conducted at specific intervals. However, these tests were not completed as required. The resident refused to have his blood drawn on multiple occasions, and although the physician was notified, the response was not documented, and the lab orders remained active without being fulfilled. Interviews with the LPN and DON revealed that the staff was aware of the resident's refusals but failed to ensure the lab tests were completed. The LPN attempted to draw the labs twice but was unsuccessful and did not document the physician's response. The DON confirmed that the bloodwork should have been completed and was unaware that the labs were not drawn. The physician also acknowledged that the resident often refused care and that his refusals were communicated to him, but the responses were not documented. This failure to complete the required lab tests could potentially affect the resident's health, as the physician relies on these results to adjust medications appropriately.
Failure to Provide Palatable Meals
Penalty
Summary
The facility failed to provide palatable meals for three residents, leading to complaints about the food being bland and unseasoned. Resident #4, who has dysphagia and anorexia, refused to eat the facility's food and had her sister bring meals from home. She had complained to the nursing staff and the Dietary Manager (DM) several times about the lack of seasoning. Resident #14, who has Type 2 Diabetes Mellitus, also complained about the food's lack of taste and had her family bring her meals multiple times a week. Resident #50, who is cognitively intact and also has Type 2 Diabetes Mellitus, reported that the food was bland and often resorted to eating snacks in his room instead of the provided meals. Observations confirmed that many residents left significant portions of their meals uneaten, particularly the spaghetti and mushy broccoli. Interviews with staff, including a Certified Nurse Aide (CNA), the Director of Nursing (DON), and the DM, corroborated the residents' complaints about the food's lack of seasoning. The DM, who had been in her position for one month, acknowledged the difficulty in seasoning food for residents on a No Added Salt (NAS) diet but mentioned that alternatives like sandwiches were provided if residents did not like the menu options. The facility's Registered Dietician (RD) confirmed that residents had complained about the food being bland and that a satisfaction survey revealed over half of the residents were having food brought in by family members. The RD had advised the DM that seasoned food could be provided even for those on a NAS diet and emphasized the need for changes to ensure residents would eat the facility's food. The Administrator also confirmed the complaints and stated that he expected the kitchen staff to provide palatable meals for the residents.
Failure to Properly Clean Glucometer
Penalty
Summary
The facility failed to prevent the possibility of the spread of infection by not cleaning a glucometer device according to the manufacturer's guidelines. During an observation, an LPN used a glucometer to perform an accucheck on a resident and then cleaned the device for only a few seconds with a Super Sani-cloth disposable wipe, instead of allowing the surface to remain wet for two minutes as required. The LPN confirmed that she had been trained to clean the glucometer in this manner, which was insufficient to kill bacteria and could potentially cause infections in other residents. The Director of Nursing and the Infection Preventionist both acknowledged that the glucometer was not cleaned properly, and the staff had been incorrectly trained on the cleaning procedure. The resident involved had a physician's order for accuchecks before meals and at night due to a diagnosis of Type 2 Diabetes Mellitus. The facility's policy required the glucometer to be cleaned after each use with a disinfectant wipe, ensuring the surface remained wet for two minutes. However, the observation and subsequent interviews revealed that the staff did not adhere to this policy, leading to a deficiency in infection control practices.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Collins
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Arrington Living Center | 0.4 mi | ★★★★★ | 0 | 0 |
| Jones Co Rest Home | 19.3 mi | ★★★★★ | 1 | 1 |
| Jefferson Davis Community Hospital Ecf | 19.3 mi | ★★★★★ | 7 | 0 |
| Hillcrest Nursing Center | 20.5 mi | ★★★★★ | 1 | 0 |
| Forrest General Hospital Skilled Nursing Unit | 22.9 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.