Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Pleasant View Shiawassee County Medical Care Facil during CMS and state inspections, most recent first.
An RN failed to complete ordered treatments for seven residents and documented some as done when they were not. The concerns were identified after staff observed the RN inattentive at the nurses station and on a personal cellphone, and camera review showed she spent much of the shift seated and did not enter every room for residents with treatment orders. Affected residents included people with intact and moderately impaired cognition, and the missed care involved dressings, topical creams and powders, wound care, and incision-site cleansing.
Inaccurate documentation of resident treatments: an RN was observed spending much of her shift at the nurses station and on her personal cellphone while charting treatments as completed that had not been done. Two residents initially reported missed treatments, and further review identified five additional residents whose ordered wound and skin treatments were also not completed despite being documented in the EMR as done. The DON confirmed the inaccurate charting and that the facility expects real-time, accurate documentation.
The facility failed to develop and implement comprehensive care plans for two residents, leading to deficiencies in their care. One resident's pressure ulcer treatments and equipment were not documented or consistently used, while another resident's droplet precautions for RSV were not included in the care plan.
Missed and falsely charted resident treatments
Penalty
Summary
The facility failed to complete ordered treatments for seven residents while they were under the care of an RN. The deficiency was identified after a Facility Reported Incident investigation found that RN F had been inattentive to assigned resident needs, spent prolonged periods at the nurses station and on a personal cellphone, and documented treatments as completed when they had not been done. CNA D and RN E reported concerns to the on-call manager after observing that a dressing had not been completed for one resident despite charting indicating it was done. During interviews and assessments, two residents assigned to RN F reported missed treatments. One resident stated that treatment to neck folds, chin, shoulder, and chest had not been completed, and the wicking sheets placed in those areas were observed to have an odor and did not appear recently changed. Another resident reported not receiving creams for the back or antifungal powder under the breasts, although the treatments had been charted as completed. The facility later reviewed camera footage from RN F's shift and determined she spent about half of the time seated at the nurses station, with the remainder spent sitting or using her personal cellphone, and that she did not enter every room for residents who had ordered treatments. The facility's investigation ultimately identified five additional residents who did not receive ordered treatments during RN F's shift. These included missed topical powder and wound care for one resident, missed hydrogen peroxide gel for sunburn on the forearms for another, missed cleansing and dressing care for a pinky and heel wound for another, missed cleansing of cervical incision sites and wound treatment to the right gluteal area for another, and missed treatments for a fifth resident. The affected residents included individuals with intact cognition as well as residents with moderately impaired cognition, and one resident had been admitted with a history of cervical surgeries.
Inaccurate Documentation of Resident Treatments
Penalty
Summary
The facility failed to ensure accurate medical record documentation for seven residents after RN F documented treatments as completed when they had not been performed. During an investigation initiated after staff observed RN F inattentive at the nurses station and charting a dressing as completed when it had not been done, R4 and R5 reported their ordered treatments had not been completed. RN F had documented those treatments as completed in the electronic medical record, including wicking sheets for R4 and creams and antifungal powder for R5. Further review identified five additional residents who did not receive ordered treatments during RN F's shift, although RN F documented them as completed. The residents included R7, R8, R9, R10, and R11, with missed treatments involving wound care, skin care, and cleansing of incision or wound sites. The DON confirmed that RN F had not completed treatments for R4, R5, R7, R8, R9, R10, and R11 but had documented them as completed in the EMR, and the facility policy required documentation to be concise, accurate, complete, objective, and based only on facts.
Failure to Implement Comprehensive Care Plans
Penalty
Summary
The facility failed to develop and implement comprehensive care plans for two residents, leading to deficiencies in their care. Resident #20 was readmitted to the facility with multiple diagnoses, including humerus fractures, dementia, and several pressure ulcers. Despite having a physician's order for skin prep treatments and the use of special equipment like a heels up device and boots, these were not documented in the Treatment Administration Record (TAR) or Medication Administration Record (MAR). Observations revealed that the resident's heels were not consistently floated off the bed, and the necessary equipment was not always in use. Interviews with nursing staff confirmed that the care plan did not include the required treatments and equipment, leading to a lack of proper documentation and implementation of care for the resident's pressure injuries. Resident #23 was admitted with diagnoses including Respiratory Syncytial Virus (RSV), urinary tract infection, pneumonia, type 2 diabetes, and chronic obstructive pulmonary disease (COPD). The resident was placed on droplet precautions due to RSV, but this was not reflected in the care plan. Despite having a sign and isolation cart indicating droplet precautions, the care plan did not document the initiation and expected duration of these precautions. Interviews with nursing staff and the Assistant Director of Nursing/Infection Preventionist confirmed that the care plan lacked the necessary information regarding the resident's isolation status, leading to incomplete documentation of the resident's care needs.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Owosso
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Memorial Healthcare Center | 1.6 mi | ★★★★★ | 1 | 0 |
| Durand Senior Care And Rehab Center | 10.4 mi | ★★★★★ | 4 | 0 |
| Ovid Healthcare Center | 11.5 mi | ★★★★★ | 11 | 0 |
| Chesaning Nursing And Rehabilitation Center | 12.7 mi | ★★★★★ | 15 | 0 |
| Majestic Care Of Flushing | 17.1 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.